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1 # SOME DESCRIPTIVE TITLE
2 # Copyright (C) YEAR Cory Doctorow
3 # This file is distributed under the same license as the How to Destroy Surveillance Capitalism package.
4 # FIRST AUTHOR <EMAIL@ADDRESS>, YEAR.
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26 msgid "How to Destroy Surveillance Capitalism"
27 msgstr "Wie man den Überwachungskapitalismus zerstört"
28
29 #. type: Content of: <article><articleinfo><authorgroup><author><firstname>
30 msgid "Cory"
31 msgstr "Cory"
32
33 #. type: Content of: <article><articleinfo><authorgroup><author><surname>
34 msgid "Doctorow"
35 msgstr "Doctorow"
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39 msgid "<city>Oslo</city>"
40 msgstr ""
41
42 #. type: Content of: <article><articleinfo>
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44 "<publisher> <publishername>Petter Reinholdtsen</publishername> <placeholder "
45 "type=\"address\" id=\"0\"/> </publisher> <copyright> <year>2020</year> "
46 "<holder>Cory Doctorow</holder> </copyright> <copyright> <year>2020</year> "
47 "<holder>Petter Reinholdtsen</holder> </copyright>"
48 msgstr ""
49
50 #. type: Content of: <article><articleinfo><legalnotice><para>
51 msgid "How to Destroy Surveillance Capitalism by Cory Doctorow."
52 msgstr "Wie man den Überwachungskapitalismus zerstört, von Cory Doctorow."
53
54 #. type: Content of: <article><articleinfo><legalnotice><para>
55 msgid "Published by Petter Reinholdtsen."
56 msgstr ""
57
58 #. type: Content of: <article><articleinfo><legalnotice><para>
59 msgid "ISBN 978-82-93828-XX-X (hard cover)"
60 msgstr ""
61
62 #. type: Content of: <article><articleinfo><legalnotice><para>
63 msgid "ISBN 978-82-93828-XX-X (paperback)"
64 msgstr ""
65
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76 "werden."
77
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80 "If you find typos, error or have other corrections to the translated text, "
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82 "personal-data-safe/how-to-destroy-surveillance-capitalism/nb_NO/\"/>."
83 msgstr ""
84 "Falls du Rechtschreibfehler oder sonstige Fehler findest, oder falls du "
85 "Verbesserungsvorschläge die Übersetzung betreffend hast, pflege diese auf "
86 "<ulink url=\"https://hosted.weblate.org/projects/rms-personal-data-safe/how-"
87 "to-destroy-surveillance-capitalism/de/\"/> ein."
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103 msgstr "Creative Commons, einige Rechte vorbehalten"
104
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109 #. type: Content of: <article><articleinfo><legalnotice><para>
110 msgid ""
111 "This book is licensed under a Creative Commons license. This license permits "
112 "any use of this work, so long as attribution is given and no derivatived "
113 "material is distributed. For more information about the license visit "
114 "<ulink url=\"https://creativecommons.org/licenses/by-nd/4.0/\"/>."
115 msgstr ""
116 "Dieses Buch steht unter einer Creative-Commons-Lizenz. Diese Lizenz erlaubt "
117 "beliebige Nutzung dieses Werks, so lange eine Namensnennung erfolgt und "
118 "keine Bearbeitungen erfolgen. Weitere Informationen über diese Lizenz "
119 "findest du unter <ulink url=\"https://creativecommons.org/licenses/by-nd/4.0/"
120 "\"/>."
121
122 #. type: Content of: <article><articleinfo><abstract><para>
123 msgid ""
124 "Our devices and services gather most of the data that the NSA mines for its "
125 "surveillance project. We pay for these devices and the services they connect "
126 "to, and then we painstakingly perform the data-entry tasks associated with "
127 "logging facts about our lives, opinions, and preferences."
128 msgstr ""
129 "Die von uns genutzten Geräte und Dienste sammeln den Großteil der Daten, "
130 "welche die NSA für ihr Überwachungsprojekt nutzt. Wir bezahlen für diese "
131 "Geräte und den damit verbundenen Diensten, und schließlich übernehmen wir "
132 "auch noch die Lieferung der Daten, die über unsere Leben, Meinungen und "
133 "Vorliegen erhoben werden."
134
135 #. type: Content of: <article><articleinfo><abstract><para>
136 msgid ""
137 "Thanks to Big Tech, Surveillance capitalism is everywhere. This is not "
138 "because it is really good at manipulating our behaviour, or the rogue abuse "
139 "of corporate power. It is the result of unchecked monopolism and the "
140 "abusive behavior it abets. It is the system working as intended and "
141 "expected. Cory Doctorow has written an extended critique of Shoshana "
142 "Zuboff's The Age of Surveillance Capitalism: The Fight for a Human Future at "
143 "the New Frontier of Power, with a non-magical analysis of the problem "
144 "leading to a different proposal for a solution."
145 msgstr ""
146 "Dank Big Tech ist der Überwachungskapitalismus überall. Nicht weil er gut "
147 "darin ist, unser Verhalten zu manipulieren, und nicht wegen schurkenhafter "
148 "Ausnutzung der Macht der Großunternehmen. Er ist das Ergebnis ungehemmten "
149 "Monopolismus und des missbräulichen Agierens, dem er Vorschub leistet. Es "
150 "ist das System, das wir beabsichtigt und erwartet funktioniert. Cory "
151 "Doctorow hat eine ausschweifende Kritik zu Shoshanas Zuboffs „Das Zeitalter "
152 "des Überwachungskapitalismus“ verfasst, die eine unverblümte Analyse des "
153 "Problems beinhaltet und zu einem alternativen Lösungsvorschlag führt."
154
155 #. type: Content of: <article><sect1><title>
156 msgid "The net of a thousand lies"
157 msgstr "Das Netz aus tausend Lügen"
158
159 #. type: Content of: <article><sect1><para>
160 msgid ""
161 "The most surprising thing about the rebirth of flat Earthers in the 21st "
162 "century is just how widespread the evidence against them is. You can "
163 "understand how, centuries ago, people who’d never gained a high-enough "
164 "vantage point from which to see the Earth’s curvature might come to the "
165 "commonsense belief that the flat-seeming Earth was, indeed, flat."
166 msgstr ""
167 "Am meisten überrascht am Wiederaufkommen der „Flat Earther“ im 21. "
168 "Jahrhundert, wie allgegenwärtig die Beweise gegen diese Theorie sind. Man "
169 "mag noch einsehen, dass vor hunderten von Jahren Leute vernünftigerweise "
170 "denken durften, dass die Erde flach sei, da sie keinen ausreichend hohen "
171 "Beobachtungspunkt erreichen konnten, von dem aus sie die Erdkrümmung hätten "
172 "sehen können."
173
174 #. type: Content of: <article><sect1><para>
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176 "But today, when elementary schools routinely dangle GoPro cameras from "
177 "balloons and loft them high enough to photograph the Earth’s curve — to say "
178 "nothing of the unexceptional sight of the curved Earth from an airplane "
179 "window — it takes a heroic effort to maintain the belief that the world is "
180 "flat."
181 msgstr ""
182 "Aber heutzutage braucht es schon einen außergewöhnlichen Glauben, um "
183 "weiterhin an die Theorie der Flachen Erde zu glauben - wo man doch bereits "
184 "in Grundschulen GoPro-Kameras an Ballons befestigt und sie hoch genug "
185 "aufsteigen lässt, um die Erdkrümmung zu fotografieren, vom gewöhnlichen "
186 "Ausblick aus einem Flugzeugfenster ganz zu schweigen."
187
188 #. type: Content of: <article><sect1><para>
189 msgid ""
190 "Likewise for white nationalism and eugenics: In an age where you can become "
191 "a computational genomics datapoint by swabbing your cheek and mailing it to "
192 "a gene-sequencing company along with a modest sum of money, <quote>race "
193 "science</quote> has never been easier to refute."
194 msgstr ""
195 "Ähnlich verhält es sich mit Weißem Nationalismus und Eugenik: In einem "
196 "Zeitalter, in dem jeder durch eine Postsendung eines Rachenabstrichs und "
197 "etwas Geld an eine DNA-Sequenzierungs-Firma zu einem Genom-Datenpunkt werden "
198 "kann, war das Wiederlegen von <quote>Rassentheorie</quote> noch nie so "
199 "einfach."
200
201 #. type: Content of: <article><sect1><para>
202 msgid ""
203 "We are living through a golden age of both readily available facts and "
204 "denial of those facts. Terrible ideas that have lingered on the fringes for "
205 "decades or even centuries have gone mainstream seemingly overnight."
206 msgstr ""
207 "Wir durchleben ein goldenes Zeitalter von sowohl sofort verfügbaren Fakten "
208 "als auch deren Leugnung. Furchtbare, randständige Vorstellungen, die "
209 "Jahrzehnte oder gar Jahrhunderte geschlummert haben, haben es "
210 "augenscheinlich über Nacht in den Mainstream geschafft."
211
212 #. type: Content of: <article><sect1><para>
213 msgid ""
214 "When an obscure idea gains currency, there are only two things that can "
215 "explain its ascendance: Either the person expressing that idea has gotten a "
216 "lot better at stating their case, or the proposition has become harder to "
217 "deny in the face of mounting evidence. In other words, if we want people to "
218 "take climate change seriously, we can get a bunch of Greta Thunbergs to make "
219 "eloquent, passionate arguments from podiums, winning our hearts and minds, "
220 "or we can wait for flood, fire, broiling sun, and pandemics to make the case "
221 "for us. In practice, we’ll probably have to do some of both: The more we’re "
222 "boiling and burning and drowning and wasting away, the easier it will be for "
223 "the Greta Thunbergs of the world to convince us."
224 msgstr ""
225 "Wenn eine obskure Idee an Auftrieb erlangt, gibt es nur zwei Erklärungen "
226 "dafür: Entweder ist die Person, die die Idee verbeitet, besser darin "
227 "geworden, ihre Ansicht zu vertreten, oder die Ansicht ist angesichts sich "
228 "anhäufender Beweise schwerer zu leugnen geworden. Anders gesagt: Wenn wir "
229 "möchten, dass die Leute den Klimawandel ernst nehmen, können wir einen "
230 "Haufen Greta Thunbergs wortgewandte, emotionale Reden auf Podien halten "
231 "lassen und damit unsere Herzen und unseren Verstand gewinnen, oder wir "
232 "können Fluten, Feuersbrünste, eine mörderische Sonne und Pandemien für uns "
233 "sprechen lassen. In der Praxis sollten wir wohl von beidem etwas tun: Je "
234 "mehr wir schmoren, brennen, ertrinken und dahinschwinden, umso einfacher "
235 "wird es für die Greta Thunbergs dieser Welt, uns zu überzeugen."
236
237 #. type: Content of: <article><sect1><para>
238 msgid ""
239 "The arguments for ridiculous beliefs in odious conspiracies like anti-"
240 "vaccination, climate denial, a flat Earth, and eugenics are no better than "
241 "they were a generation ago. Indeed, they’re worse because they are being "
242 "pitched to people who have at least a background awareness of the refuting "
243 "facts."
244 msgstr ""
245 "Die Argumente für den absurden Glauben an hasserfüllte Verschwörungen wie "
246 "Impfgegnerschaft, Klimaleugnung, eine flache Erde und Eugenik sind nicht "
247 "besser als vor einer Generation. Sie sind sogar schlechter, weil sie Leuten "
248 "schmackhaft gemacht werden, die wenigstens ein Gespür für die widerlegenden "
249 "Fakten haben."
250
251 #. type: Content of: <article><sect1><para>
252 msgid ""
253 "Anti-vax has been around since the first vaccines, but the early anti-"
254 "vaxxers were pitching people who were less equipped to understand even the "
255 "most basic ideas from microbiology, and moreover, those people had not "
256 "witnessed the extermination of mass-murdering diseases like polio, smallpox, "
257 "and measles. Today’s anti-vaxxers are no more eloquent than their forebears, "
258 "and they have a much harder job."
259 msgstr ""
260 "Impfgegnerschaft gibt es bereits seit den ersten Impfstoffen, aber frühere "
261 "Impfgegner hatten es auf Leute abgesehen, die nicht einmal ein grundlegendes "
262 "Verständnis von Mikrobiologie hatten, und überdies waren jene Impfgegner "
263 "nicht Zeugen massenmörderischer Krankheiten wie Polio, Pocken und Masern "
264 "geworden. Impfgegner von heute sind nicht eloquenter als frührere Impfgegner "
265 "und haben es heute schwieriger."
266
267 #. type: Content of: <article><sect1><para>
268 msgid ""
269 "So can these far-fetched conspiracy theorists really be succeeding on the "
270 "basis of superior arguments?"
271 msgstr ""
272 "Können diese Verschwörungstheoretiker wirklich im Ansatz ihrer wichtigsten "
273 "Argumente erfolgreich sein?"
274
275 #. type: Content of: <article><sect1><para>
276 msgid ""
277 "Some people think so. Today, there is a widespread belief that machine "
278 "learning and commercial surveillance can turn even the most fumble-tongued "
279 "conspiracy theorist into a svengali who can warp your perceptions and win "
280 "your belief by locating vulnerable people and then pitching them with A.I.-"
281 "refined arguments that bypass their rational faculties and turn everyday "
282 "people into flat Earthers, anti-vaxxers, or even Nazis. When the RAND "
283 "Corporation <ulink url=\"https://www.rand.org/content/dam/rand/pubs/"
284 "research_reports/RR400/RR453/RAND_RR453.pdf\">blames Facebook for "
285 "<quote>radicalization</quote></ulink> and when Facebook’s role in spreading "
286 "coronavirus misinformation is <ulink url=\"https://secure.avaaz.org/campaign/"
287 "en/facebook_threat_health/\">blamed on its algorithm</ulink>, the implicit "
288 "message is that machine learning and surveillance are causing the changes in "
289 "our consensus about what’s true."
290 msgstr ""
291 "Manche denken ja. Heutzutage gibt es den weitverbreiteten Glauben, dass "
292 "maschinelles Lernen und kommerzielle Überwachung sogar den schwurbelnsten "
293 "Verschwörungstheoretiker in einen Marionettenspieler verwandeln können, der "
294 "anfälligen Leuten mit K.I.-gestützten, das rationale Denken austricksenden "
295 "Argumenten die Wahrnehmung verbiegt und sie, normale Leute, schließlich in "
296 "Flacherdler, Impfgegner oder gar Nazis verwandelt. Wenn die RAND-"
297 "Corporation<ulink url=\"https://www.rand.org/content/dam/rand/pubs/"
298 "research_reports/RR400/RR453/RAND_RR453.pdf\"> Facebook für "
299 "<quote>Radikalisierung</quote></ulink> verantwortlich macht und wenn "
300 "Facebook das Verbreiten von Falschinformationen in Bezug auf SARS-CoV-2 "
301 "<ulink url=\"https://secure.avaaz.org/campaign/en/facebook_threat_health/"
302 "\">seinen Algorithmen in die Schuhe schiebt</ulink>, dann ist die verdeckte "
303 "Botschaft, dass maschinelles Lernen und Überwachung die Änderungen in "
304 "unserem Konsens darüber hervorrufen, was wahr ist."
305
306 #. type: Content of: <article><sect1><para>
307 msgid ""
308 "After all, in a world where sprawling and incoherent conspiracy theories "
309 "like Pizzagate and its successor, QAnon, have widespread followings, "
310 "<emphasis>something</emphasis> must be afoot."
311 msgstr ""
312 "Schließlich muss in einer Welt, in der wuchernde und inkohärente "
313 "Verschwörungstheorien wie Pizzagate und sein Nachfolger QAnon zahlreiche "
314 "Anhänger haben, <emphasis> einiges </emphasis> im Gange sein."
315
316 #. type: Content of: <article><sect1><para>
317 msgid ""
318 "But what if there’s another explanation? What if it’s the material "
319 "circumstances, and not the arguments, that are making the difference for "
320 "these conspiracy pitchmen? What if the trauma of living through "
321 "<emphasis>real conspiracies</emphasis> all around us — conspiracies among "
322 "wealthy people, their lobbyists, and lawmakers to bury inconvenient facts "
323 "and evidence of wrongdoing (these conspiracies are commonly known as "
324 "<quote>corruption</quote>) — is making people vulnerable to conspiracy "
325 "theories?"
326 msgstr ""
327 "Aber was, wenn es eine andere Erklärung gibt? Was, wenn es die wesentlichen "
328 "Umstände und nicht die Argumente sind, die diesen Verschwörungstheoretikern "
329 "Aufwind geben? Was, wenn die Traumata vom Durchleben <emphasis>echter "
330 "Verschwörungen</emphasis> um uns herum - Verschwörungen zwischen Reichen, "
331 "deren Lobbyisten und Gesetzemachern, um unangenehme Fakten und Beweise von "
332 "unlauterem Verhalten zu vertuschen (solche Verschwörungen nennt man "
333 "üblicherweise <quote>Korruption</quote>) - Leute anfällig für "
334 "Verschwörungstheorien macht?"
335
336 #. type: Content of: <article><sect1><para>
337 msgid ""
338 "If it’s trauma and not contagion — material conditions and not ideology — "
339 "that is making the difference today and enabling a rise of repulsive "
340 "misinformation in the face of easily observed facts, that doesn’t mean our "
341 "computer networks are blameless. They’re still doing the heavy work of "
342 "locating vulnerable people and guiding them through a series of ever-more-"
343 "extreme ideas and communities."
344 msgstr ""
345 "Wenn es Trauma und keine ansteckende Krankheit - materielle Umstände und "
346 "nicht Ideologie - ist, die heutzutage den Unterschied macht und abstoßenden "
347 "Falschinformationen angesichts leicht beobachtbarer Fakten Auftrieb gibt, "
348 "heißt das nicht, dass unsere Computernetzwerke keine Schuld haben. Sie "
349 "tragen immer noch den Großteil dazu bei, indem sie anfällige Leute "
350 "identifizieren und sie nach und nach zu immer extremeren Ideen und "
351 "Communities führen."
352
353 #. type: Content of: <article><sect1><para>
354 msgid ""
355 "Belief in conspiracy is a raging fire that has done real damage and poses "
356 "real danger to our planet and species, from epidemics <ulink url=\"https://"
357 "www.cdc.gov/measles/cases-outbreaks.html\">kicked off by vaccine denial</"
358 "ulink> to genocides <ulink url=\"https://www.nytimes.com/2018/10/15/"
359 "technology/myanmar-facebook-genocide.html\">kicked off by racist "
360 "conspiracies</ulink> to planetary meltdown caused by denial-inspired climate "
361 "inaction. Our world is on fire, and so we have to put the fires out — to "
362 "figure out how to help people see the truth of the world through the "
363 "conspiracies they’ve been confused by."
364 msgstr ""
365 "Der Glaube an Verschwörungen ist ein wütendes Feuer, das reellen Schaden "
366 "angerichtet hat und eine echte Bedrohung für unseren Planeten und unsere "
367 "Spezies ist, von Epidemien <ulink url=\"https://www.cdc.gov/measles/cases-"
368 "outbreaks.html\">, die von Impfgegnern ausgelöst wurden,</ulink> bis zu "
369 "Massenmorden <ulink url=\"https://www.nytimes.com/2018/10/15/technology/"
370 "myanmar-facebook-genocide.html\">, ausgelöst von rassistischen "
371 "Verschwörungstheorien,</ulink> bis zum Sterben unseres Planeten, ausgelöst "
372 "von Klimawandel-leugnerischer Passivität. Unsere Welt brennt, und wir müssen "
373 "diese Brände löschen - indem wir herausfinden, wir die Leute die Wahrheit "
374 "der Welt durch die Verschwörungen erkennen lassen können, durch sie verwirrt "
375 "wurden."
376
377 #. type: Content of: <article><sect1><para>
378 msgid ""
379 "But firefighting is reactive. We need fire <emphasis>prevention</emphasis>. "
380 "We need to strike at the traumatic material conditions that make people "
381 "vulnerable to the contagion of conspiracy. Here, too, tech has a role to "
382 "play."
383 msgstr ""
384 "Aber das Löschen von Bränden ist reaktiv. Wir müssen die "
385 "<emphasis>Prävention</emphasis> befeuern. Wir müssen auf die traumatischen "
386 "realen Umstände abzielen, die Leute anfällig für die Pandemie von "
387 "Verschwörungstheorien machen. Auch darin spielt Technologie eine Rolle."
388
389 #. type: Content of: <article><sect1><para>
390 msgid ""
391 "There’s no shortage of proposals to address this. From the EU’s <ulink url="
392 "\"https://edri.org/tag/terreg/\">Terrorist Content Regulation</ulink>, which "
393 "requires platforms to police and remove <quote>extremist</quote> content, to "
394 "the U.S. proposals to <ulink url=\"https://www.eff.org/deeplinks/2020/03/"
395 "earn-it-act-violates-constitution\">force tech companies to spy on their "
396 "users</ulink> and hold them liable <ulink url=\"https://www.natlawreview.com/"
397 "article/repeal-cda-section-230\">for their users’ bad speech</ulink>, "
398 "there’s a lot of energy to force tech companies to solve the problems they "
399 "created."
400 msgstr ""
401 "Vorschläge hierfür gibt es genug. Von der <ulink url=\"https://edri.org/tag/"
402 "terreg/\">Terrorist Content Regulation</ulink> der Europäischen Union, "
403 "welche Plattformen zwingt, <quote>extremistische</quote> Inhalte zu "
404 "überwachen und zu entfernen, über die Vorschläge der Vereinigten Staaten, "
405 "wonach <ulink url=\"https://www.eff.org/deeplinks/2020/03/earn-it-act-"
406 "violates-constitution\">Tech-Firmen ihre Nutzer ausspähen</ulink> und <ulink "
407 "url=\"https://www.natlawreview.com/article/repeal-cda-section-230\">für "
408 "deren „bad speech“</ulink> haftbar zu machen, gibt es zahlreiche "
409 "Anstrengunen, um Tech-Firmen dazu zu zwingen, die Probleme zu lösen, die sie "
410 "selbst geschaffen haben."
411
412 #. type: Content of: <article><sect1><para>
413 msgid ""
414 "There’s a critical piece missing from the debate, though. All these "
415 "solutions assume that tech companies are a fixture, that their dominance "
416 "over the internet is a permanent fact. Proposals to replace Big Tech with a "
417 "more diffused, pluralistic internet are nowhere to be found. Worse: The "
418 "<quote>solutions</quote> on the table today <emphasis>require</emphasis> Big "
419 "Tech to stay big because only the very largest companies can afford to "
420 "implement the systems these laws demand."
421 msgstr ""
422 "Dennoch fehlt ein wesentlicher Aspekt in dieser Debatte. All diese Lösungen "
423 "setzen voraus, dass Techfirmen ein Fixum sind, dass ihre Dominanz über das "
424 "Internet ein dauerhaftes Faktum ist. Vorschläge, „Big Tech”-Firmen mit einem "
425 "dezentralerem, pluralistischerem Internet zu ersetzen, finden sich "
426 "nirgendwo. Die <quote>Lösungen</quote>, die heute zur Debatte stehen, "
427 "<emphasis>setzen voraus</emphasis>, dass Big Tech „big“ bleibt, weil nur die "
428 "größten Unternehmen es sich leisten können, entsprechende gesetzeskonforme "
429 "Systeme zu etablieren."
430
431 #. type: Content of: <article><sect1><para>
432 msgid ""
433 "Figuring out what we want our tech to look like is crucial if we’re going to "
434 "get out of this mess. Today, we’re at a crossroads where we’re trying to "
435 "figure out if we want to fix the Big Tech companies that dominate our "
436 "internet or if we want to fix the internet itself by unshackling it from Big "
437 "Tech’s stranglehold. We can’t do both, so we have to choose."
438 msgstr ""
439 "Wir müssen herausfinden, wie unsere Technologie aussehen soll, wenn wir aus "
440 "diesem Schlamassel wieder herauskommen wollen. Wir stehen heute an einem "
441 "Scheideweg, wo wir uns entscheiden müssen, ob wir die „Big Tech“-Firmen "
442 "reparieren wollen, die das Internet kontrollieren, oder ob wir das Internet "
443 "reparieren wollen, indem wir es aus dem Klammergriff von „Big Tech“ "
444 "befreien. Beides gleichzeitig geht nicht, so dass wir uns entscheiden müssen."
445
446 #. type: Content of: <article><sect1><para>
447 msgid ""
448 "I want us to choose wisely. Taming Big Tech is integral to fixing the "
449 "Internet, and for that, we need digital rights activism."
450 msgstr ""
451 "Ich möchte, dass wir uns weise entscheiden. Zur Reparatur ist es essentiell, "
452 "dass „Big Tech“ gezähmt wird, und dafür brauchen wir Digitalen-Rechte-"
453 "Aktivismus."
454
455 #. type: Content of: <article><sect1><title>
456 msgid "Digital rights activism, a quarter-century on"
457 msgstr "Digitaler-Rechte-Aktivismus, ein Vierteljahrhundert später"
458
459 #. type: Content of: <article><sect1><para>
460 msgid ""
461 "Digital rights activism is more than 30 years old now. The Electronic "
462 "Frontier Foundation turned 30 this year; the Free Software Foundation "
463 "launched in 1985. For most of the history of the movement, the most "
464 "prominent criticism leveled against it was that it was irrelevant: The real "
465 "activist causes were real-world causes (think of the skepticism when <ulink "
466 "url=\"https://www.loc.gov/law/foreign-news/article/finland-legal-right-to-"
467 "broadband-for-all-citizens/#:~:text=Global%20Legal%20Monitor,-Home%20%7C"
468 "%20Search%20%7C%20Browse&amp;text=(July%206%2C%202010)%20On,connection"
469 "%20100%20MBPS%20by%202015.\">Finland declared broadband a human right in "
470 "2010</ulink>), and real-world activism was shoe-leather activism (think of "
471 "Malcolm Gladwell’s <ulink url=\"https://www.newyorker.com/"
472 "magazine/2010/10/04/small-change-malcolm-gladwell\">contempt for "
473 "<quote>clicktivism</quote></ulink>). But as tech has grown more central to "
474 "our daily lives, these accusations of irrelevance have given way first to "
475 "accusations of insincerity (<quote>You only care about tech because you’re "
476 "<ulink url=\"https://www.ipwatchdog.com/2018/06/04/report-engine-eff-shills-"
477 "google-patent-reform/id=98007/\">shilling for tech companies</ulink></"
478 "quote>) to accusations of negligence (<quote>Why didn’t you foresee that "
479 "tech could be such a destructive force?</quote>). But digital rights "
480 "activism is right where it’s always been: looking out for the humans in a "
481 "world where tech is inexorably taking over."
482 msgstr ""
483 "Digitaler-Rechte-Aktivismus ist mehr als 30 Jahre alt. Die Eletronic "
484 "Frontier Foundation ist in diesem Jahr 30 Jahre alt geworden; die Free "
485 "Software Foundation wurde 1985 gegründet. Das am meisten im Laufe der "
486 "Geschichte der Bewegung gegen sie vorgebrachte Argument war, dass sie "
487 "irrelevant sei: Die Themen „echter“ Aktivisten wären auch „echte-Welt“-"
488 "Probleme (man denke an den Skeptizismus, als <ulink url=\"https://www.loc."
489 "gov/law/foreign-news/article/finland-legal-right-to-broadband-for-all-"
490 "citizens/#:~:text=Global%20Legal%20Monitor,-Home%20%7C%20Search%20%7C"
491 "%20Browse&amp;text=(July%206%2C%202010)%20On,connection%20100%20MBPS%20by"
492 "%202015.\">Finnland im Jahr 2010 einen Breitbandinternetzugang zum "
493 "Menschenrecht erklärte </ulink>), und „echter-Welt“-Aktivismus noch als "
494 "Stiefel-Aktivismus („shoe leather activism”) galt (man denke an Malcolm "
495 "Gladwells <ulink url=\"https://www.newyorker.com/magazine/2010/10/04/small-"
496 "change-malcolm-gladwell\">Geringschätzung für <quote>Clicktivism</quote></"
497 "ulink>). Aber je zentraler Technologien für unseren Alltag wurde, desto mehr "
498 "sind die Irrelevanz-Vorwürfe Vorwürfen von Unehrlichkeit gewichen (<quote>Du "
499 "sorgst dich nur um Tech, weil du <ulink url=\"https://www.ipwatchdog."
500 "com/2018/06/04/report-engine-eff-shills-google-patent-reform/id=98007/\">für "
501 "Technologie-Unternehmen Werbung machen möchtest</ulink></quote>). "
502 "(<quote>Wie konntest du nur nicht vorhersehen, dass Tech solch eine "
503 "zerstörerische Kraft sein kann?</quote>). Aber Digitaler-Rechte-Aktivismus "
504 "steht nach wie vor dafür: auf die Menschen in einer Welt achtgeben, die "
505 "unausweichlich von Technologie übernommen wird."
506
507 #. type: Content of: <article><sect1><para>
508 msgid ""
509 "The latest version of this critique comes in the form of <quote>surveillance "
510 "capitalism,</quote> a term coined by business professor Shoshana Zuboff in "
511 "her long and influential 2019 book, <emphasis>The Age of Surveillance "
512 "Capitalism: The Fight for a Human Future at the New Frontier of Power</"
513 "emphasis>. Zuboff argues that <quote>surveillance capitalism</quote> is a "
514 "unique creature of the tech industry and that it is unlike any other abusive "
515 "commercial practice in history, one that is <quote>constituted by unexpected "
516 "and often illegible mechanisms of extraction, commodification, and control "
517 "that effectively exile persons from their own behavior while producing new "
518 "markets of behavioral prediction and modification. Surveillance capitalism "
519 "challenges democratic norms and departs in key ways from the centuries-long "
520 "evolution of market capitalism.</quote> It is a new and deadly form of "
521 "capitalism, a <quote>rogue capitalism,</quote> and our lack of understanding "
522 "of its unique capabilities and dangers represents an existential, species-"
523 "wide threat. She’s right that capitalism today threatens our species, and "
524 "she’s right that tech poses unique challenges to our species and "
525 "civilization, but she’s really wrong about how tech is different and why it "
526 "threatens our species."
527 msgstr ""
528 "Die neueste Form dieser Kritik kommt in der Form des "
529 "<quote>Überwachungskapitalismus</quote>, einem Begriff, der von der Business-"
530 "Professorin Shoshana Zuboff in ihrem langen und einflussreichen Buch "
531 "<emphasis>Das Zeitalter des Überwachungskapitalismus</emphasis> geprägt "
532 "wurde, das 2019 erschienen ist. Zuboff argumentiert, dass "
533 "<quote>Überwachungskapitalismus</quote> ein einzigartigs Geschöpf der Tech-"
534 "Industrie sei und dass es sich von allen anderen ausbeuterischen "
535 "kommerziellen Praktiken Geschichte unterscheide; ein Geschöpf, das <quote> "
536 "sich aus unerwarteten und unverständlichen Mechanismen aus Extrahierung, "
537 "Kommodifizierung und Kontrolle zusammensetze, das Menschen schließlich von "
538 "ihrem eigenen Verhalten loslöse und dabei neue Märkte von "
539 "Verhaltensvorhersage und -manipulation schaffe.</quote> Es handelt sich "
540 "dabei um eine neue tödliche Form von Kapitalismus, einen "
541 "<quote>schurkenhaften Kapitalismus</quote>, und unsere Unfähigkeit, dessen "
542 "einzigartigen Fähigkeiten und Gefahren zu verstehen, stellt eine "
543 "existenzielle und speziesweite Bedrohung dar. Sie hat insofern recht, als "
544 "Kapitalismus unsere Spezies heute bedroht, und sie hat auch recht insofern, "
545 "als Technologie unsere Spezies und Zivilisation vor einzigartige "
546 "Herausforderungen stellt, aber sie irrt sich darin, inwiefern Technologie "
547 "andersartig ist und warum es unsere Spezies bedroht."
548
549 #. type: Content of: <article><sect1><para>
550 msgid ""
551 "What’s more, I think that her incorrect diagnosis will lead us down a path "
552 "that ends up making Big Tech stronger, not weaker. We need to take down Big "
553 "Tech, and to do that, we need to start by correctly identifying the problem."
554 msgstr ""
555 "Genauer gesagt, denke ich, dass ihre falsche Diagnose uns einen Weg "
556 "hinabführt, der Big Tech stärker macht, nicht schwächer. Wir müssen Big Tech "
557 "zu Fall bringen, und um das zu tun, müssen wir zunächst das Problem korrekt "
558 "identifizieren."
559
560 #. type: Content of: <article><sect1><title>
561 msgid "Tech exceptionalism, then and now"
562 msgstr "Tech-Exzeptionalismus, damals und heute"
563
564 #. type: Content of: <article><sect1><para>
565 msgid ""
566 "Early critics of the digital rights movement — perhaps best represented by "
567 "campaigning organizations like the Electronic Frontier Foundation, the Free "
568 "Software Foundation, Public Knowledge, and others that focused on preserving "
569 "and enhancing basic human rights in the digital realm — damned activists for "
570 "practicing <quote>tech exceptionalism.</quote> Around the turn of the "
571 "millennium, serious people ridiculed any claim that tech policy mattered in "
572 "the <quote>real world.</quote> Claims that tech rules had implications for "
573 "speech, association, privacy, search and seizure, and fundamental rights and "
574 "equities were treated as ridiculous, an elevation of the concerns of sad "
575 "nerds arguing about <emphasis>Star Trek</emphasis> on bulletin board systems "
576 "above the struggles of the Freedom Riders, Nelson Mandela, or the Warsaw "
577 "ghetto uprising."
578 msgstr ""
579 "Frühe Kritiker des Digitalen-Rechte-Managements - die am wohl am besten "
580 "durch Organisationen wie die Electronic Frontier Foundation, the Free "
581 "Software Foundation, Public Knowledge und andere vertreten werden, die ihren "
582 "Fokus auf die Bewahrung und Stärkung elementarer Menschenrechte in der "
583 "digitalen Welt legen - verurteilten Aktivisten für die Ausübung von "
584 "<quote>Tech-Exzeptionalismus</quote>. Um die Jahrtausendwende machten "
585 "bedeutende Leute jegliche Behauptung, dass Tech-Regularien in der "
586 "<quote>echten Welt</quote> eine Rolle spielten, lächerlich. Behauptungen, "
587 "wonach Tech-Regularien Folgen für Speech, Zusammenschlüsse, Privatsphäre, "
588 "Durchsuchungen und Konfiskationen, sowie für grundlegende Rechte und "
589 "Gleichheit haben konnten, wurden verlacht - verlacht als Besorgnis, die von "
590 "traurigen Nerds, die sonst in Webforen über <emphasis> Star Trek</emphasis> "
591 "diskutierten, geschürt und gar über die Freiheitskämpfe der Freedom Rider, "
592 "Nelson Mandela oder des Warschauer Ghetto-Aufstandes erhoben würden."
593
594 #. type: Content of: <article><sect1><para>
595 msgid ""
596 "In the decades since, accusations of <quote>tech exceptionalism</quote> have "
597 "only sharpened as tech’s role in everyday life has expanded: Now that tech "
598 "has infiltrated every corner of our life and our online lives have been "
599 "monopolized by a handful of giants, defenders of digital freedoms are "
600 "accused of carrying water for Big Tech, providing cover for its self-"
601 "interested negligence (or worse, nefarious plots)."
602 msgstr ""
603 "In den seitdem vergangenen Jahrzehnten wurden die Vorwürfe von <quote>Tech-"
604 "Exzeptionalismus</quote> schärfer, zumal sich die Bedeutung von Technologie "
605 "im Alltag ausgeweitet hat: Jetzt, da Technologie jede Nische unseres Lebens "
606 "infiltriert hat und unsere Online-Leben von einer Handvoll Giganten "
607 "monopolisiert wurden, werden die Verteidiger der digitalen Freiheiten "
608 "Beschuldigt, Wasserträger von „Big Tech“ zu sein und Deckung für dessen von "
609 "eigenen Interessen geleiteter Fahrlässigkeit (oder schlimmer noch: ruchlose "
610 "Pläne) zu bieten."
611
612 #. type: Content of: <article><sect1><para>
613 msgid ""
614 "From my perspective, the digital rights movement has remained stationary "
615 "while the rest of the world has moved. From the earliest days, the "
616 "movement’s concern was users and the toolsmiths who provided the code they "
617 "needed to realize their fundamental rights. Digital rights activists only "
618 "cared about companies to the extent that companies were acting to uphold "
619 "users’ rights (or, just as often, when companies were acting so foolishly "
620 "that they threatened to bring down new rules that would also make it harder "
621 "for good actors to help users)."
622 msgstr ""
623 "Nach meiner Aufassung ist die Digitale-Rechte-Bewegung stehen geblieben, "
624 "während der Rest der Welt sich weiterbewegt hat. Von den frühesten Tagen an "
625 "war das Anliegen der Bewegung, dass Nutzer und Programmierer ihre "
626 "grundlegenden Rechte verwirklichen Rechte können. Digitale-Rechte-Aktivisten "
627 "kümmerten sich nur soweit um Firmen, als sie die Rechte ihrer Nutzen "
628 "achteten (oder, wie so oft, wenn sich Unternehmen so töricht verhielten und "
629 "neue Regularien zu Fall zu bringen drohten, was es auch guten Akteuren "
630 "schwerer gemacht hätte, Nutzen zu helfen)."
631
632 #. type: Content of: <article><sect1><para>
633 msgid ""
634 "The <quote>surveillance capitalism</quote> critique recasts the digital "
635 "rights movement in a new light again: not as alarmists who overestimate the "
636 "importance of their shiny toys nor as shills for big tech but as serene deck-"
637 "chair rearrangers whose long-standing activism is a liability because it "
638 "makes them incapable of perceiving novel threats as they continue to fight "
639 "the last century’s tech battles."
640 msgstr ""
641 "Der Kritiker des <quote>Überwachungskapitalismus</quote> lässt die Digitale-"
642 "Rechte-Bewegung erneut in einem neuen Licht erscheinen: nicht als "
643 "Alarmisten, die die Wichtigkeit ihrer Spielzeuge überschätzen oder als "
644 "Sprecher für Big Tech, sondern als gelassene Sessel-Aktivisten, deren "
645 "langjähriger Aktivismus zur Last geworden ist, weil es sie unfähig macht, "
646 "neuartige Bedrohungen zu erkennen, während sie weiterhin Tech-Schlachten des "
647 "vorigen Jahrhunderts schlagen."
648
649 #. type: Content of: <article><sect1><para>
650 msgid "But tech exceptionalism is a sin no matter who practices it."
651 msgstr ""
652 "Aber Tech-Exzeptionalismus ist eine Sünde, unabhängig davon, wer ihn "
653 "betreibt."
654
655 #. type: Content of: <article><sect1><title>
656 msgid "Don’t believe the hype"
657 msgstr "Glaube nicht an den Hype"
658
659 #. type: Content of: <article><sect1><para>
660 msgid ""
661 "You’ve probably heard that <quote>if you’re not paying for the product, "
662 "you’re the product.</quote> As we’ll see below, that’s true, if incomplete. "
663 "But what is <emphasis>absolutely</emphasis> true is that ad-driven Big "
664 "Tech’s customers are advertisers, and what companies like Google and "
665 "Facebook sell is their ability to convince <emphasis>you</emphasis> to buy "
666 "stuff. Big Tech’s product is persuasion. The services — social media, search "
667 "engines, maps, messaging, and more — are delivery systems for persuasion."
668 msgstr ""
669 "Du hast wahrscheinlich schon einmal gehört, dass <quote>du das Produkt bist, "
670 "wenn du nicht für das Produkt bezahlst </quote>. Wie wir noch sehen werden, "
671 "ist diese Aussage im Grunde richtig, aber nicht vollständig. Aber es "
672 "stimmt<emphasis>definitiv</emphasis> , dass die Kunden von Big Tech "
673 "Werbeunternehmen sind, und das Geschäftsmodell von Google und Facebook ist "
674 "letztlich ihre Fähigkeit, <emphasis>dich</emphasis> zu Käufen zu verleiten. "
675 "Das Produkt von Big Tech ist die Überzeugungskunst. Die Dienste - soziale "
676 "Medien, Suchmaschinen, Karten- und Kurznachrichtendienste und weitere - "
677 "sind schlicht Vehikel, um dessen Nutzer von etwas zu überzeugen und zu "
678 "etwas zu verleiten."
679
680 #. type: Content of: <article><sect1><para>
681 msgid ""
682 "The fear of surveillance capitalism starts from the (correct) presumption "
683 "that everything Big Tech says about itself is probably a lie. But the "
684 "surveillance capitalism critique makes an exception for the claims Big Tech "
685 "makes in its sales literature — the breathless hype in the pitches to "
686 "potential advertisers online and in ad-tech seminars about the efficacy of "
687 "its products: It assumes that Big Tech is as good at influencing us as they "
688 "claim they are when they’re selling influencing products to credulous "
689 "customers. That’s a mistake because sales literature is not a reliable "
690 "indicator of a product’s efficacy."
691 msgstr ""
692 "Die Angst vor Überwachungskapitalismus basiert zunächst auf der (korrekten) "
693 "Annahme, dass alles, was Big Tech über sich selbst sagt, wahrscheinlich eine "
694 "Lüge ist. Aber der Kritiker des Überwachungskapitalismus macht hiervon eine "
695 "Ausnahme, soweit es Big Techs eigene Behauptungen in seinen "
696 "Verkaufsprospekten sind - der atemlose Hype, der potentiellen "
697 "Werbeunternehmen online und in Werbetechnologie-Seminaren über die "
698 "Wirksamkeit seiner Produkte angedient wird: Dem Hype zufolge kann uns Big "
699 "Tech so gut wie von ihm behauptet beeinflussen. Das ist jedoch falsch, weil "
700 "Verkaufsprospekte kein zuverlässiger Indikator für die Wirksamkeit eines "
701 "Produkts ist."
702
703 #. type: Content of: <article><sect1><para>
704 msgid ""
705 "Surveillance capitalism assumes that because advertisers buy a lot of what "
706 "Big Tech is selling, Big Tech must be selling something real. But Big Tech’s "
707 "massive sales could just as easily be the result of a popular delusion or "
708 "something even more pernicious: monopolistic control over our communications "
709 "and commerce."
710 msgstr ""
711 "Überwachungskapitalismus geht davon aus, dass Big Tech etwas Reales "
712 "verkauft, weil Werbeunternehmen viel von dem kaufen, was Big Tech verkauft. "
713 "Aber die massiven Umsatzzahlen von Big Tech könnten einfach auch nur das "
714 "Produkt einer weit verbreiteten Täuschung sein, oder schlimmer noch: eines "
715 "monopolistischen Kontrolle über unser aller Kommunikation und Handel."
716
717 #. type: Content of: <article><sect1><para>
718 msgid ""
719 "Being watched changes your behavior, and not for the better. It creates "
720 "risks for our social progress. Zuboff’s book features beautifully wrought "
721 "explanations of these phenomena. But Zuboff also claims that surveillance "
722 "literally robs us of our free will — that when our personal data is mixed "
723 "with machine learning, it creates a system of persuasion so devastating that "
724 "we are helpless before it. That is, Facebook uses an algorithm to analyze "
725 "the data it nonconsensually extracts from your daily life and uses it to "
726 "customize your feed in ways that get you to buy stuff. It is a mind-control "
727 "ray out of a 1950s comic book, wielded by mad scientists whose "
728 "supercomputers guarantee them perpetual and total world domination."
729 msgstr ""
730 "Überwachung führt zu Verhaltensveränderungen, und zwar nicht zu positiven. "
731 "Sie gefähdet unseren gesellschaftlichen Fortschritt. Zuboffs Buch arbeitet "
732 "Erklärungen dieser Phänomene eindrucksvoll heraus. Aber Zuboff behauptet "
733 "auch, dass Überwachung uns unseres freien Willens beraubt - dass, wenn "
734 "unsere persönlichen Daten mit maschinellem Lernen kombiniert werden, ein "
735 "System fataler Überzeugungskunst entsteht, in dessen Angesicht wir hilflos "
736 "sind. Sprich, Facebook nutzt einen Algorithmus, um die Daten zu analysieren, "
737 "welche ohne unsere Zustimmung aus deinem Alltag extrahiert werden, und nutzt "
738 "diese, um deinen Feed so anzupassen, dass du Sachen kaufst. Es handelt sich "
739 "um einen Strahl zur Gedankensteuerung wie aus einem Comic der 1950er Jahre, "
740 "der von verrückten Wissenschaftlern bedient wird, deren Supercomputer ihnen "
741 "ewige und umfassende Weltherrschaft garantiert."
742
743 #. type: Content of: <article><sect1><title>
744 msgid "What is persuasion?"
745 msgstr "Was ist Überzeugung?"
746
747 #. type: Content of: <article><sect1><para>
748 msgid ""
749 "To understand why you shouldn’t worry about mind-control rays — but why you "
750 "<emphasis>should</emphasis> worry about surveillance <emphasis>and</"
751 "emphasis> Big Tech — we must start by unpacking what we mean by "
752 "<quote>persuasion.</quote>"
753 msgstr ""
754 "Um zu verstehen, weshalb du dich nicht um Strahlen zur Gedankenkontrolle - "
755 "aber weshalb du dich um Überwachung <emphasis>und</emphasis> Big Tech sorgen "
756 "<emphasis>solltest</emphasis> -, müssen wir einordnen, was wir mit "
757 "<quote>Überzeugung</quote> meinen."
758
759 #. type: Content of: <article><sect1><para>
760 msgid ""
761 "Google, Facebook, and other surveillance capitalists promise their customers "
762 "(the advertisers) that if they use machine-learning tools trained on "
763 "unimaginably large data sets of nonconsensually harvested personal "
764 "information, they will be able to uncover ways to bypass the rational "
765 "faculties of the public and direct their behavior, creating a stream of "
766 "purchases, votes, and other desired outcomes."
767 msgstr ""
768 "Google, Facebook und andere Überwachungkapitalisten versprechen ihren Kunden "
769 "(den Werbeunternehmen), dass sich diesen - durch Werkzeuge maschinellen "
770 "Lernes, die mit unvorstellbar großen Mengen an persönlichen Daten ohne "
771 "Zustimmung trainier wurden - Wege eröffnen, um das rationale Denken der "
772 "Öffentlichkeit umgehen und ihr Verhalten lenken zu können, so dass ein ein "
773 "Strom an Käufen, Stimmen und anderer erwünschter Ergebnisse erzeugt wird"
774
775 #. type: Content of: <article><sect1><blockquote><para>
776 msgid ""
777 "The impact of dominance far exceeds the impact of manipulation and should be "
778 "central to our analysis and any remedies we seek."
779 msgstr ""
780 "Die Auswirkungen von Vorherrschaft überwiegt die der Manipulation bei weitem "
781 "und sie sollen im Mittelpunkt unserer Analyse und etwaiger Gegenmittel "
782 "stehen, die wir zu finden suchen."
783
784 #. type: Content of: <article><sect1><para>
785 msgid ""
786 "But there’s little evidence that this is happening. Instead, the predictions "
787 "that surveillance capitalism delivers to its customers are much less "
788 "impressive. Rather than finding ways to bypass our rational faculties, "
789 "surveillance capitalists like Mark Zuckerberg mostly do one or more of three "
790 "things:"
791 msgstr ""
792 "Aber es gibt wenige Beweise dafür, dass dies geschieht. Stattdessen sind die "
793 "Vorhersagen, die Überwachungskapitalisten ihren Kunden liefern, viel weniger "
794 "beeindruckend. Anstelle Wege zu finden, die unser rationales Denken umgehen, "
795 "tun Überwachungskapitlisten meistens eines oder mehrere der folgenden drei "
796 "Dinge:"
797
798 #. type: Content of: <article><sect1><sect2><title>
799 msgid "1. Segmenting"
800 msgstr "1. Aufteilung"
801
802 #. type: Content of: <article><sect1><sect2><para>
803 msgid ""
804 "If you’re selling diapers, you have better luck if you pitch them to people "
805 "in maternity wards. Not everyone who enters or leaves a maternity ward just "
806 "had a baby, and not everyone who just had a baby is in the market for "
807 "diapers. But having a baby is a really reliable correlate of being in the "
808 "market for diapers, and being in a maternity ward is highly correlated with "
809 "having a baby. Hence diaper ads around maternity wards (and even pitchmen "
810 "for baby products, who haunt maternity wards with baskets full of freebies)."
811 msgstr ""
812 "Falls du Windeln verkaufst, bist du besser beraten, diese Leuten auf "
813 "Entbindungsstationen anzubieten. Nicht jeder, der eine Entbindungsstation "
814 "betritt oder eine solche verlässt, hat gerade ein Kind entbunden, und nicht "
815 "jeder, der gerade ein Kind entbunden hat, ist im Windelmarkt vertreten. Aber "
816 "die Geburt eines Kindes ist ein sehr zuverlässiges Korrelat zur Teilnahme am "
817 "„Windelmarkt“, und der Aufenthalt in einer Entbindungsstation steht in hoher "
818 "Korrelation zur Geburt eines Kindes. Deshalb Windelwerbung im Bereich von "
819 "Entbindungsstationen (und sogar Promoter, die auf Entbindungsstationen mit "
820 "Körben voller Gratisproben herumspuken)."
821
822 #. type: Content of: <article><sect1><sect2><para>
823 msgid ""
824 "Surveillance capitalism is segmenting times a billion. Diaper vendors can go "
825 "way beyond people in maternity wards (though they can do that, too, with "
826 "things like location-based mobile ads). They can target you based on "
827 "whether you’re reading articles about child-rearing, diapers, or a host of "
828 "other subjects, and data mining can suggest unobvious keywords to advertise "
829 "against. They can target you based on the articles you’ve recently read. "
830 "They can target you based on what you’ve recently purchased. They can target "
831 "you based on whether you receive emails or private messages about these "
832 "subjects — or even if you speak aloud about them (though Facebook and the "
833 "like convincingly claim that’s not happening — yet)."
834 msgstr ""
835
836 #. type: Content of: <article><sect1><sect2><para>
837 msgid "This is seriously creepy."
838 msgstr ""
839
840 #. type: Content of: <article><sect1><sect2><para>
841 msgid "But it’s not mind control."
842 msgstr ""
843
844 #. type: Content of: <article><sect1><sect2><para>
845 msgid "It doesn’t deprive you of your free will. It doesn’t trick you."
846 msgstr ""
847
848 #. type: Content of: <article><sect1><sect2><para>
849 msgid ""
850 "Think of how surveillance capitalism works in politics. Surveillance "
851 "capitalist companies sell political operatives the power to locate people "
852 "who might be receptive to their pitch. Candidates campaigning on finance "
853 "industry corruption seek people struggling with debt; candidates campaigning "
854 "on xenophobia seek out racists. Political operatives have always targeted "
855 "their message whether their intentions were honorable or not: Union "
856 "organizers set up pitches at factory gates, and white supremacists hand out "
857 "fliers at John Birch Society meetings."
858 msgstr ""
859
860 #. type: Content of: <article><sect1><sect2><para>
861 msgid ""
862 "But this is an inexact and thus wasteful practice. The union organizer can’t "
863 "know which worker to approach on the way out of the factory gates and may "
864 "waste their time on a covert John Birch Society member; the white "
865 "supremacist doesn’t know which of the Birchers are so delusional that making "
866 "it to a meeting is as much as they can manage and which ones might be "
867 "convinced to cross the country to carry a tiki torch through the streets of "
868 "Charlottesville, Virginia."
869 msgstr ""
870
871 #. type: Content of: <article><sect1><sect2><para>
872 msgid ""
873 "Because targeting improves the yields on political pitches, it can "
874 "accelerate the pace of political upheaval by making it possible for everyone "
875 "who has secretly wished for the toppling of an autocrat — or just an 11-term "
876 "incumbent politician — to find everyone else who feels the same way at very "
877 "low cost. This has been critical to the rapid crystallization of recent "
878 "political movements including Black Lives Matter and Occupy Wall Street as "
879 "well as less savory players like the far-right white nationalist movements "
880 "that marched in Charlottesville."
881 msgstr ""
882
883 #. type: Content of: <article><sect1><sect2><para>
884 msgid ""
885 "It’s important to differentiate this kind of political organizing from "
886 "influence campaigns; finding people who secretly agree with you isn’t the "
887 "same as convincing people to agree with you. The rise of phenomena like "
888 "nonbinary or otherwise nonconforming gender identities is often "
889 "characterized by reactionaries as the result of online brainwashing "
890 "campaigns that convince impressionable people that they have been secretly "
891 "queer all along."
892 msgstr ""
893
894 #. type: Content of: <article><sect1><sect2><para>
895 msgid ""
896 "But the personal accounts of those who have come out tell a different story "
897 "where people who long harbored a secret about their gender were emboldened "
898 "by others coming forward and where people who knew that they were different "
899 "but lacked a vocabulary for discussing that difference learned the right "
900 "words from these low-cost means of finding people and learning about their "
901 "ideas."
902 msgstr ""
903
904 #. type: Content of: <article><sect1><sect2><title>
905 msgid "2. Deception"
906 msgstr ""
907
908 #. type: Content of: <article><sect1><sect2><para>
909 msgid ""
910 "Lies and fraud are pernicious, and surveillance capitalism supercharges them "
911 "through targeting. If you want to sell a fraudulent payday loan or subprime "
912 "mortgage, surveillance capitalism can help you find people who are both "
913 "desperate and unsophisticated and thus receptive to your pitch. This "
914 "accounts for the rise of many phenomena, like multilevel marketing schemes, "
915 "in which deceptive claims about potential earnings and the efficacy of sales "
916 "techniques are targeted at desperate people by advertising against search "
917 "queries that indicate, for example, someone struggling with ill-advised "
918 "loans."
919 msgstr ""
920
921 #. type: Content of: <article><sect1><sect2><para>
922 msgid ""
923 "Surveillance capitalism also abets fraud by making it easy to locate other "
924 "people who have been similarly deceived, forming a community of people who "
925 "reinforce one another’s false beliefs. Think of <ulink url=\"https://www."
926 "vulture.com/2020/01/the-dream-podcast-review.html\">the forums</ulink> where "
927 "people who are being victimized by multilevel marketing frauds gather to "
928 "trade tips on how to improve their luck in peddling the product."
929 msgstr ""
930
931 #. type: Content of: <article><sect1><sect2><para>
932 msgid ""
933 "Sometimes, online deception involves replacing someone’s correct beliefs "
934 "with incorrect ones, as it does in the anti-vaccination movement, whose "
935 "victims are often people who start out believing in vaccines but are "
936 "convinced by seemingly plausible evidence that leads them into the false "
937 "belief that vaccines are harmful."
938 msgstr ""
939
940 #. type: Content of: <article><sect1><sect2><para>
941 msgid ""
942 "But it’s much more common for fraud to succeed when it doesn’t have to "
943 "displace a true belief. When my daughter contracted head lice at daycare, "
944 "one of the daycare workers told me I could get rid of them by treating her "
945 "hair and scalp with olive oil. I didn’t know anything about head lice, and I "
946 "assumed that the daycare worker did, so I tried it (it didn’t work, and it "
947 "doesn’t work). It’s easy to end up with false beliefs when you simply don’t "
948 "know any better and when those beliefs are conveyed by someone who seems to "
949 "know what they’re doing."
950 msgstr ""
951
952 #. type: Content of: <article><sect1><sect2><para>
953 msgid ""
954 "This is pernicious and difficult — and it’s also the kind of thing the "
955 "internet can help guard against by making true information available, "
956 "especially in a form that exposes the underlying deliberations among parties "
957 "with sharply divergent views, such as Wikipedia. But it’s not brainwashing; "
958 "it’s fraud. In the <ulink url=\"https://datasociety.net/library/data-voids/"
959 "\">majority of cases</ulink>, the victims of these fraud campaigns have an "
960 "informational void filled in the customary way, by consulting a seemingly "
961 "reliable source. If I look up the length of the Brooklyn Bridge and learn "
962 "that it is 5,800 feet long, but in reality, it is 5,989 feet long, the "
963 "underlying deception is a problem, but it’s a problem with a simple remedy. "
964 "It’s a very different problem from the anti-vax issue in which someone’s "
965 "true belief is displaced by a false one by means of sophisticated persuasion."
966 msgstr ""
967
968 #. type: Content of: <article><sect1><sect2><title>
969 msgid "3. Domination"
970 msgstr ""
971
972 #. type: Content of: <article><sect1><sect2><para>
973 msgid ""
974 "Surveillance capitalism is the result of monopoly. Monopoly is the cause, "
975 "and surveillance capitalism and its negative outcomes are the effects of "
976 "monopoly. I’ll get into this in depth later, but for now, suffice it to say "
977 "that the tech industry has grown up with a radical theory of antitrust that "
978 "has allowed companies to grow by merging with their rivals, buying up their "
979 "nascent competitors, and expanding to control whole market verticals."
980 msgstr ""
981
982 #. type: Content of: <article><sect1><sect2><para>
983 msgid ""
984 "One example of how monopolism aids in persuasion is through dominance: "
985 "Google makes editorial decisions about its algorithms that determine the "
986 "sort order of the responses to our queries. If a cabal of fraudsters have "
987 "set out to trick the world into thinking that the Brooklyn Bridge is 5,800 "
988 "feet long, and if Google gives a high search rank to this group in response "
989 "to queries like <quote>How long is the Brooklyn Bridge?</quote> then the "
990 "first eight or 10 screens’ worth of Google results could be wrong. And since "
991 "most people don’t go beyond the first couple of results — let alone the "
992 "first <emphasis>page</emphasis> of results — Google’s choice means that many "
993 "people will be deceived."
994 msgstr ""
995
996 #. type: Content of: <article><sect1><sect2><para>
997 msgid ""
998 "Google’s dominance over search — more than 86% of web searches are performed "
999 "through Google — means that the way it orders its search results has an "
1000 "outsized effect on public beliefs. Ironically, Google claims this is why it "
1001 "can’t afford to have any transparency in its algorithm design: Google’s "
1002 "search dominance makes the results of its sorting too important to risk "
1003 "telling the world how it arrives at those results lest some bad actor "
1004 "discover a flaw in the ranking system and exploit it to push its point of "
1005 "view to the top of the search results. There’s an obvious remedy to a "
1006 "company that is too big to audit: break it up into smaller pieces."
1007 msgstr ""
1008
1009 #. type: Content of: <article><sect1><sect2><para>
1010 msgid ""
1011 "Zuboff calls surveillance capitalism a <quote>rogue capitalism</quote> whose "
1012 "data-hoarding and machine-learning techniques rob us of our free will. But "
1013 "influence campaigns that seek to displace existing, correct beliefs with "
1014 "false ones have an effect that is small and temporary while monopolistic "
1015 "dominance over informational systems has massive, enduring effects. "
1016 "Controlling the results to the world’s search queries means controlling "
1017 "access both to arguments and their rebuttals and, thus, control over much of "
1018 "the world’s beliefs. If our concern is how corporations are foreclosing on "
1019 "our ability to make up our own minds and determine our own futures, the "
1020 "impact of dominance far exceeds the impact of manipulation and should be "
1021 "central to our analysis and any remedies we seek."
1022 msgstr ""
1023
1024 #. type: Content of: <article><sect1><sect2><title>
1025 msgid "4. Bypassing our rational faculties"
1026 msgstr ""
1027
1028 #. type: Content of: <article><sect1><sect2><para>
1029 msgid ""
1030 "<emphasis>This</emphasis> is the good stuff: using machine learning, "
1031 "<quote>dark patterns,</quote> engagement hacking, and other techniques to "
1032 "get us to do things that run counter to our better judgment. This is mind "
1033 "control."
1034 msgstr ""
1035
1036 #. type: Content of: <article><sect1><sect2><para>
1037 msgid ""
1038 "Some of these techniques have proven devastatingly effective (if only in the "
1039 "short term). The use of countdown timers on a purchase completion page can "
1040 "create a sense of urgency that causes you to ignore the nagging internal "
1041 "voice suggesting that you should shop around or sleep on your decision. The "
1042 "use of people from your social graph in ads can provide <quote>social proof</"
1043 "quote> that a purchase is worth making. Even the auction system pioneered by "
1044 "eBay is calculated to play on our cognitive blind spots, letting us feel "
1045 "like we <quote>own</quote> something because we bid on it, thus encouraging "
1046 "us to bid again when we are outbid to ensure that <quote>our</quote> things "
1047 "stay ours."
1048 msgstr ""
1049
1050 #. type: Content of: <article><sect1><sect2><para>
1051 msgid ""
1052 "Games are extraordinarily good at this. <quote>Free to play</quote> games "
1053 "manipulate us through many techniques, such as presenting players with a "
1054 "series of smoothly escalating challenges that create a sense of mastery and "
1055 "accomplishment but which sharply transition into a set of challenges that "
1056 "are impossible to overcome without paid upgrades. Add some social proof to "
1057 "the mix — a stream of notifications about how well your friends are faring — "
1058 "and before you know it, you’re buying virtual power-ups to get to the next "
1059 "level."
1060 msgstr ""
1061
1062 #. type: Content of: <article><sect1><sect2><para>
1063 msgid ""
1064 "Companies have risen and fallen on these techniques, and the <quote>fallen</"
1065 "quote> part is worth paying attention to. In general, living things adapt to "
1066 "stimulus: Something that is very compelling or noteworthy when you first "
1067 "encounter it fades with repetition until you stop noticing it altogether. "
1068 "Consider the refrigerator hum that irritates you when it starts up but "
1069 "disappears into the background so thoroughly that you only notice it when it "
1070 "stops again."
1071 msgstr ""
1072
1073 #. type: Content of: <article><sect1><sect2><para>
1074 msgid ""
1075 "That’s why behavioral conditioning uses <quote>intermittent reinforcement "
1076 "schedules.</quote> Instead of giving you a steady drip of encouragement or "
1077 "setbacks, games and gamified services scatter rewards on a randomized "
1078 "schedule — often enough to keep you interested and random enough that you "
1079 "can never quite find the pattern that would make it boring."
1080 msgstr ""
1081
1082 #. type: Content of: <article><sect1><sect2><para>
1083 msgid ""
1084 "Intermittent reinforcement is a powerful behavioral tool, but it also "
1085 "represents a collective action problem for surveillance capitalism. The "
1086 "<quote>engagement techniques</quote> invented by the behaviorists of "
1087 "surveillance capitalist companies are quickly copied across the whole sector "
1088 "so that what starts as a mysteriously compelling fillip in the design of a "
1089 "service—like <quote>pull to refresh</quote> or alerts when someone likes "
1090 "your posts or side quests that your characters get invited to while in the "
1091 "midst of main quests—quickly becomes dully ubiquitous. The impossible-to-"
1092 "nail-down nonpattern of randomized drips from your phone becomes a grey-"
1093 "noise wall of sound as every single app and site starts to make use of "
1094 "whatever seems to be working at the time."
1095 msgstr ""
1096
1097 #. type: Content of: <article><sect1><sect2><para>
1098 msgid ""
1099 "From the surveillance capitalist’s point of view, our adaptive capacity is "
1100 "like a harmful bacterium that deprives it of its food source — our attention "
1101 "— and novel techniques for snagging that attention are like new antibiotics "
1102 "that can be used to breach our defenses and destroy our self-determination. "
1103 "And there <emphasis>are</emphasis> techniques like that. Who can forget the "
1104 "Great Zynga Epidemic, when all of our friends were caught in "
1105 "<emphasis>FarmVille</emphasis>’s endless, mindless dopamine loops? But every "
1106 "new attention-commanding technique is jumped on by the whole industry and "
1107 "used so indiscriminately that antibiotic resistance sets in. Given enough "
1108 "repetition, almost all of us develop immunity to even the most powerful "
1109 "techniques — by 2013, two years after Zynga’s peak, its user base had halved."
1110 msgstr ""
1111
1112 #. type: Content of: <article><sect1><sect2><para>
1113 msgid ""
1114 "Not everyone, of course. Some people never adapt to stimulus, just as some "
1115 "people never stop hearing the hum of the refrigerator. This is why most "
1116 "people who are exposed to slot machines play them for a while and then move "
1117 "on while a small and tragic minority liquidate their kids’ college funds, "
1118 "buy adult diapers, and position themselves in front of a machine until they "
1119 "collapse."
1120 msgstr ""
1121
1122 #. type: Content of: <article><sect1><sect2><para>
1123 msgid ""
1124 "But surveillance capitalism’s margins on behavioral modification suck. "
1125 "Tripling the rate at which someone buys a widget sounds great <ulink url="
1126 "\"https://www.forbes.com/sites/priceonomics/2018/03/09/the-advertising-"
1127 "conversion-rates-for-every-major-tech-platform/#2f6a67485957\">unless the "
1128 "base rate is way less than 1%</ulink> with an improved rate of… still less "
1129 "than 1%. Even penny slot machines pull down pennies for every spin while "
1130 "surveillance capitalism rakes in infinitesimal penny fractions."
1131 msgstr ""
1132
1133 #. type: Content of: <article><sect1><sect2><para>
1134 msgid ""
1135 "Slot machines’ high returns mean that they can be profitable just by "
1136 "draining the fortunes of the small rump of people who are pathologically "
1137 "vulnerable to them and unable to adapt to their tricks. But surveillance "
1138 "capitalism can’t survive on the fractional pennies it brings down from that "
1139 "vulnerable sliver — that’s why, after the Great Zynga Epidemic had finally "
1140 "burned itself out, the small number of still-addicted players left behind "
1141 "couldn’t sustain it as a global phenomenon. And new powerful attention "
1142 "weapons aren’t easy to find, as is evidenced by the long years since the "
1143 "last time Zynga had a hit. Despite the hundreds of millions of dollars that "
1144 "Zynga has to spend on developing new tools to blast through our adaptation, "
1145 "it has never managed to repeat the lucky accident that let it snag so much "
1146 "of our attention for a brief moment in 2009. Powerhouses like Supercell have "
1147 "fared a little better, but they are rare and throw away many failures for "
1148 "every success."
1149 msgstr ""
1150
1151 #. type: Content of: <article><sect1><sect2><para>
1152 msgid ""
1153 "The vulnerability of small segments of the population to dramatic, efficient "
1154 "corporate manipulation is a real concern that’s worthy of our attention and "
1155 "energy. But it’s not an existential threat to society."
1156 msgstr ""
1157
1158 #. type: Content of: <article><sect1><title>
1159 msgid ""
1160 "If data is the new oil, then surveillance capitalism’s engine has a leak"
1161 msgstr ""
1162
1163 #. type: Content of: <article><sect1><para>
1164 msgid ""
1165 "This adaptation problem offers an explanation for one of surveillance "
1166 "capitalism’s most alarming traits: its relentless hunger for data and its "
1167 "endless expansion of data-gathering capabilities through the spread of "
1168 "sensors, online surveillance, and acquisition of data streams from third "
1169 "parties."
1170 msgstr ""
1171
1172 #. type: Content of: <article><sect1><para>
1173 msgid ""
1174 "Zuboff observes this phenomenon and concludes that data must be very "
1175 "valuable if surveillance capitalism is so hungry for it. (In her words: "
1176 "<quote>Just as industrial capitalism was driven to the continuous "
1177 "intensification of the means of production, so surveillance capitalists and "
1178 "their market players are now locked into the continuous intensification of "
1179 "the means of behavioral modification and the gathering might of "
1180 "instrumentarian power.</quote>) But what if the voracious appetite is "
1181 "because data has such a short half-life — because people become inured so "
1182 "quickly to new, data-driven persuasion techniques — that the companies are "
1183 "locked in an arms race with our limbic system? What if it’s all a Red "
1184 "Queen’s race where they have to run ever faster — collect ever-more data — "
1185 "just to stay in the same spot?"
1186 msgstr ""
1187
1188 #. type: Content of: <article><sect1><para>
1189 msgid ""
1190 "Of course, all of Big Tech’s persuasion techniques work in concert with one "
1191 "another, and collecting data is useful beyond mere behavioral trickery."
1192 msgstr ""
1193
1194 #. type: Content of: <article><sect1><para>
1195 msgid ""
1196 "If someone wants to recruit you to buy a refrigerator or join a pogrom, they "
1197 "might use profiling and targeting to send messages to people they judge to "
1198 "be good sales prospects. The messages themselves may be deceptive, making "
1199 "claims about things you’re not very knowledgeable about (food safety and "
1200 "energy efficiency or eugenics and historical claims about racial "
1201 "superiority). They might use search engine optimization and/or armies of "
1202 "fake reviewers and commenters and/or paid placement to dominate the "
1203 "discourse so that any search for further information takes you back to their "
1204 "messages. And finally, they may refine the different pitches using machine "
1205 "learning and other techniques to figure out what kind of pitch works best on "
1206 "someone like you."
1207 msgstr ""
1208
1209 #. type: Content of: <article><sect1><para>
1210 msgid ""
1211 "Each phase of this process benefits from surveillance: The more data they "
1212 "have, the more precisely they can profile you and target you with specific "
1213 "messages. Think of how you’d sell a fridge if you knew that the warranty on "
1214 "your prospect’s fridge just expired and that they were expecting a tax "
1215 "rebate in April."
1216 msgstr ""
1217
1218 #. type: Content of: <article><sect1><para>
1219 msgid ""
1220 "Also, the more data they have, the better they can craft deceptive messages "
1221 "— if I know that you’re into genealogy, I might not try to feed you "
1222 "pseudoscience about genetic differences between <quote>races,</quote> "
1223 "sticking instead to conspiratorial secret histories of <quote>demographic "
1224 "replacement</quote> and the like."
1225 msgstr ""
1226
1227 #. type: Content of: <article><sect1><para>
1228 msgid ""
1229 "Facebook also helps you locate people who have the same odious or antisocial "
1230 "views as you. It makes it possible to find other people who want to carry "
1231 "tiki torches through the streets of Charlottesville in Confederate cosplay. "
1232 "It can help you find other people who want to join your militia and go to "
1233 "the border to look for undocumented migrants to terrorize. It can help you "
1234 "find people who share your belief that vaccines are poison and that the "
1235 "Earth is flat."
1236 msgstr ""
1237
1238 #. type: Content of: <article><sect1><para>
1239 msgid ""
1240 "There is one way in which targeted advertising uniquely benefits those "
1241 "advocating for socially unacceptable causes: It is invisible. Racism is "
1242 "widely geographically dispersed, and there are few places where racists — "
1243 "and only racists — gather. This is similar to the problem of selling "
1244 "refrigerators in that potential refrigerator purchasers are geographically "
1245 "dispersed and there are few places where you can buy an ad that will be "
1246 "primarily seen by refrigerator customers. But buying a refrigerator is "
1247 "socially acceptable while being a Nazi is not, so you can buy a billboard or "
1248 "advertise in the newspaper sports section for your refrigerator business, "
1249 "and the only potential downside is that your ad will be seen by a lot of "
1250 "people who don’t want refrigerators, resulting in a lot of wasted expense."
1251 msgstr ""
1252
1253 #. type: Content of: <article><sect1><para>
1254 msgid ""
1255 "But even if you wanted to advertise your Nazi movement on a billboard or "
1256 "prime-time TV or the sports section, you would struggle to find anyone "
1257 "willing to sell you the space for your ad partly because they disagree with "
1258 "your views and partly because they fear censure (boycott, reputational "
1259 "damage, etc.) from other people who disagree with your views."
1260 msgstr ""
1261
1262 #. type: Content of: <article><sect1><para>
1263 msgid ""
1264 "Targeted ads solve this problem: On the internet, every ad unit can be "
1265 "different for every person, meaning that you can buy ads that are only shown "
1266 "to people who appear to be Nazis and not to people who hate Nazis. When "
1267 "there’s spillover — when someone who hates racism is shown a racist "
1268 "recruiting ad — there is some fallout; the platform or publication might get "
1269 "an angry public or private denunciation. But the nature of the risk assumed "
1270 "by an online ad buyer is different than the risks to a traditional publisher "
1271 "or billboard owner who might want to run a Nazi ad."
1272 msgstr ""
1273
1274 #. type: Content of: <article><sect1><para>
1275 msgid ""
1276 "Online ads are placed by algorithms that broker between a diverse ecosystem "
1277 "of self-serve ad platforms that anyone can buy an ad through, so the Nazi ad "
1278 "that slips onto your favorite online publication isn’t seen as their moral "
1279 "failing but rather as a failure in some distant, upstream ad supplier. When "
1280 "a publication gets a complaint about an offensive ad that’s appearing in one "
1281 "of its units, it can take some steps to block that ad, but the Nazi might "
1282 "buy a slightly different ad from a different broker serving the same unit. "
1283 "And in any event, internet users increasingly understand that when they see "
1284 "an ad, it’s likely that the advertiser did not choose that publication and "
1285 "that the publication has no idea who its advertisers are."
1286 msgstr ""
1287
1288 #. type: Content of: <article><sect1><para>
1289 msgid ""
1290 "These layers of indirection between advertisers and publishers serve as "
1291 "moral buffers: Today’s moral consensus is largely that publishers shouldn’t "
1292 "be held responsible for the ads that appear on their pages because they’re "
1293 "not actively choosing to put those ads there. Because of this, Nazis are "
1294 "able to overcome significant barriers to organizing their movement."
1295 msgstr ""
1296
1297 #. type: Content of: <article><sect1><para>
1298 msgid ""
1299 "Data has a complex relationship with domination. Being able to spy on your "
1300 "customers can alert you to their preferences for your rivals and allow you "
1301 "to head off your rivals at the pass."
1302 msgstr ""
1303
1304 #. type: Content of: <article><sect1><para>
1305 msgid ""
1306 "More importantly, if you can dominate the information space while also "
1307 "gathering data, then you make other deceptive tactics stronger because it’s "
1308 "harder to break out of the web of deceit you’re spinning. Domination — that "
1309 "is, ultimately becoming a monopoly — and not the data itself is the "
1310 "supercharger that makes every tactic worth pursuing because monopolistic "
1311 "domination deprives your target of an escape route."
1312 msgstr ""
1313
1314 #. type: Content of: <article><sect1><para>
1315 msgid ""
1316 "If you’re a Nazi who wants to ensure that your prospects primarily see "
1317 "deceptive, confirming information when they search for more, you can improve "
1318 "your odds by seeding the search terms they use through your initial "
1319 "communications. You don’t need to own the top 10 results for <quote>voter "
1320 "suppression</quote> if you can convince your marks to confine their search "
1321 "terms to <quote>voter fraud,</quote> which throws up a very different set of "
1322 "search results."
1323 msgstr ""
1324
1325 #. type: Content of: <article><sect1><para>
1326 msgid ""
1327 "Surveillance capitalists are like stage mentalists who claim that their "
1328 "extraordinary insights into human behavior let them guess the word that you "
1329 "wrote down and folded up in your pocket but who really use shills, hidden "
1330 "cameras, sleight of hand, and brute-force memorization to amaze you."
1331 msgstr ""
1332
1333 #. type: Content of: <article><sect1><para>
1334 msgid ""
1335 "Or perhaps they’re more like pick-up artists, the misogynistic cult that "
1336 "promises to help awkward men have sex with women by teaching them "
1337 "<quote>neurolinguistic programming</quote> phrases, body language "
1338 "techniques, and psychological manipulation tactics like <quote>negging</"
1339 "quote> — offering unsolicited negative feedback to women to lower their self-"
1340 "esteem and prick their interest."
1341 msgstr ""
1342
1343 #. type: Content of: <article><sect1><para>
1344 msgid ""
1345 "Some pick-up artists eventually manage to convince women to go home with "
1346 "them, but it’s not because these men have figured out how to bypass women’s "
1347 "critical faculties. Rather, pick-up artists’ <quote>success</quote> stories "
1348 "are a mix of women who were incapable of giving consent, women who were "
1349 "coerced, women who were intoxicated, self-destructive women, and a few women "
1350 "who were sober and in command of their faculties but who didn’t realize "
1351 "straightaway that they were with terrible men but rectified the error as "
1352 "soon as they could."
1353 msgstr ""
1354
1355 #. type: Content of: <article><sect1><para>
1356 msgid ""
1357 "Pick-up artists <emphasis>believe</emphasis> they have figured out a secret "
1358 "back door that bypasses women’s critical faculties, but they haven’t. Many "
1359 "of the tactics they deploy, like negging, became the butt of jokes (just "
1360 "like people joke about bad ad targeting), and there’s a good chance that "
1361 "anyone they try these tactics on will immediately recognize them and dismiss "
1362 "the men who use them as irredeemable losers."
1363 msgstr ""
1364
1365 #. type: Content of: <article><sect1><para>
1366 msgid ""
1367 "Pick-up artists are proof that people can believe they have developed a "
1368 "system of mind control <emphasis>even when it doesn’t work</emphasis>. Pick-"
1369 "up artists simply exploit the fact that one-in-a-million chances can come "
1370 "through for you if you make a million attempts, and then they assume that "
1371 "the other 999,999 times, they simply performed the technique incorrectly and "
1372 "commit themselves to doing better next time. There’s only one group of "
1373 "people who find pick-up artist lore reliably convincing: other would-be pick-"
1374 "up artists whose anxiety and insecurity make them vulnerable to scammers and "
1375 "delusional men who convince them that if they pay for tutelage and follow "
1376 "instructions, then they will someday succeed. Pick-up artists assume they "
1377 "fail to entice women because they are bad at being pick-up artists, not "
1378 "because pick-up artistry is bullshit. Pick-up artists are bad at selling "
1379 "themselves to women, but they’re much better at selling themselves to men "
1380 "who pay to learn the secrets of pick-up artistry."
1381 msgstr ""
1382
1383 #. type: Content of: <article><sect1><para>
1384 msgid ""
1385 "Department store pioneer John Wanamaker is said to have lamented, "
1386 "<quote>Half the money I spend on advertising is wasted; the trouble is I "
1387 "don’t know which half.</quote> The fact that Wanamaker thought that only "
1388 "half of his advertising spending was wasted is a tribute to the "
1389 "persuasiveness of advertising executives, who are <emphasis>much</emphasis> "
1390 "better at convincing potential clients to buy their services than they are "
1391 "at convincing the general public to buy their clients’ wares."
1392 msgstr ""
1393
1394 #. type: Content of: <article><sect1><title>
1395 msgid "What is Facebook?"
1396 msgstr ""
1397
1398 #. type: Content of: <article><sect1><para>
1399 msgid ""
1400 "Facebook is heralded as the origin of all of our modern plagues, and it’s "
1401 "not hard to see why. Some tech companies want to lock their users in but "
1402 "make their money by monopolizing access to the market for apps for their "
1403 "devices and gouging them on prices rather than by spying on them (like "
1404 "Apple). Some companies don’t care about locking in users because they’ve "
1405 "figured out how to spy on them no matter where they are and what they’re "
1406 "doing and can turn that surveillance into money (Google). Facebook alone "
1407 "among the Western tech giants has built a business based on locking in its "
1408 "users <emphasis>and</emphasis> spying on them all the time."
1409 msgstr ""
1410
1411 #. type: Content of: <article><sect1><para>
1412 msgid ""
1413 "Facebook’s surveillance regime is really without parallel in the Western "
1414 "world. Though Facebook tries to prevent itself from being visible on the "
1415 "public web, hiding most of what goes on there from people unless they’re "
1416 "logged into Facebook, the company has nevertheless booby-trapped the entire "
1417 "web with surveillance tools in the form of Facebook <quote>Like</quote> "
1418 "buttons that web publishers include on their sites to boost their Facebook "
1419 "profiles. Facebook also makes various libraries and other useful code "
1420 "snippets available to web publishers that act as surveillance tendrils on "
1421 "the sites where they’re used, funneling information about visitors to the "
1422 "site — newspapers, dating sites, message boards — to Facebook."
1423 msgstr ""
1424
1425 #. type: Content of: <article><sect1><blockquote><para>
1426 msgid ""
1427 "Big Tech is able to practice surveillance not just because it is tech but "
1428 "because it is <emphasis>big</emphasis>."
1429 msgstr ""
1430
1431 #. type: Content of: <article><sect1><para>
1432 msgid ""
1433 "Facebook offers similar tools to app developers, so the apps — games, fart "
1434 "machines, business review services, apps for keeping abreast of your kid’s "
1435 "schooling — you use will send information about your activities to Facebook "
1436 "even if you don’t have a Facebook account and even if you don’t download or "
1437 "use Facebook apps. On top of all that, Facebook buys data from third-party "
1438 "brokers on shopping habits, physical location, use of <quote>loyalty</quote> "
1439 "programs, financial transactions, etc., and cross-references that with the "
1440 "dossiers it develops on activity on Facebook and with apps and the public "
1441 "web."
1442 msgstr ""
1443
1444 #. type: Content of: <article><sect1><para>
1445 msgid ""
1446 "Though it’s easy to integrate the web with Facebook — linking to news "
1447 "stories and such — Facebook products are generally not available to be "
1448 "integrated back into the web itself. You can embed a tweet in a Facebook "
1449 "post, but if you embed a Facebook post in a tweet, you just get a link back "
1450 "to Facebook and must log in before you can see it. Facebook has used extreme "
1451 "technological and legal countermeasures to prevent rivals from allowing "
1452 "their users to embed Facebook snippets in competing services or to create "
1453 "alternative interfaces to Facebook that merge your Facebook inbox with those "
1454 "of other services that you use."
1455 msgstr ""
1456
1457 #. type: Content of: <article><sect1><para>
1458 msgid ""
1459 "And Facebook is incredibly popular, with 2.3 billion claimed users (though "
1460 "many believe this figure to be inflated). Facebook has been used to organize "
1461 "genocidal pogroms, racist riots, anti-vaccination movements, flat Earth "
1462 "cults, and the political lives of some of the world’s ugliest, most brutal "
1463 "autocrats. There are some really alarming things going on in the world, and "
1464 "Facebook is implicated in many of them, so it’s easy to conclude that these "
1465 "bad things are the result of Facebook’s mind-control system, which it rents "
1466 "out to anyone with a few bucks to spend."
1467 msgstr ""
1468
1469 #. type: Content of: <article><sect1><para>
1470 msgid ""
1471 "To understand what role Facebook plays in the formulation and mobilization "
1472 "of antisocial movements, we need to understand the dual nature of Facebook."
1473 msgstr ""
1474
1475 #. type: Content of: <article><sect1><para>
1476 msgid ""
1477 "Because it has a lot of users and a lot of data about those users, Facebook "
1478 "is a very efficient tool for locating people with hard-to-find traits, the "
1479 "kinds of traits that are widely diffused in the population such that "
1480 "advertisers have historically struggled to find a cost-effective way to "
1481 "reach them. Think back to refrigerators: Most of us only replace our major "
1482 "appliances a few times in our entire lives. If you’re a refrigerator "
1483 "manufacturer or retailer, you have these brief windows in the life of a "
1484 "consumer during which they are pondering a purchase, and you have to somehow "
1485 "reach them. Anyone who’s ever registered a title change after buying a house "
1486 "can attest that appliance manufacturers are incredibly desperate to reach "
1487 "anyone who has even the slenderest chance of being in the market for a new "
1488 "fridge."
1489 msgstr ""
1490
1491 #. type: Content of: <article><sect1><para>
1492 msgid ""
1493 "Facebook makes finding people shopping for refrigerators a <emphasis>lot</"
1494 "emphasis> easier. It can target ads to people who’ve registered a new home "
1495 "purchase, to people who’ve searched for refrigerator buying advice, to "
1496 "people who have complained about their fridge dying, or any combination "
1497 "thereof. It can even target people who’ve recently bought <emphasis>other</"
1498 "emphasis> kitchen appliances on the theory that someone who’s just replaced "
1499 "their stove and dishwasher might be in a fridge-buying kind of mood. The "
1500 "vast majority of people who are reached by these ads will not be in the "
1501 "market for a new fridge, but — crucially — the percentage of people who "
1502 "<emphasis>are</emphasis> looking for fridges that these ads reach is "
1503 "<emphasis>much</emphasis> larger than it is than for any group that might be "
1504 "subjected to traditional, offline targeted refrigerator marketing."
1505 msgstr ""
1506
1507 #. type: Content of: <article><sect1><para>
1508 msgid ""
1509 "Facebook also makes it a lot easier to find people who have the same rare "
1510 "disease as you, which might have been impossible in earlier eras — the "
1511 "closest fellow sufferer might otherwise be hundreds of miles away. It makes "
1512 "it easier to find people who went to the same high school as you even though "
1513 "decades have passed and your former classmates have all been scattered to "
1514 "the four corners of the Earth."
1515 msgstr ""
1516
1517 #. type: Content of: <article><sect1><para>
1518 msgid ""
1519 "Facebook also makes it much easier to find people who hold the same rare "
1520 "political beliefs as you. If you’ve always harbored a secret affinity for "
1521 "socialism but never dared utter this aloud lest you be demonized by your "
1522 "neighbors, Facebook can help you discover other people who feel the same way "
1523 "(and it might just demonstrate to you that your affinity is more widespread "
1524 "than you ever suspected). It can make it easier to find people who share "
1525 "your sexual identity. And again, it can help you to understand that what "
1526 "you thought was a shameful secret that affected only you was really a widely "
1527 "shared trait, giving you both comfort and the courage to come out to the "
1528 "people in your life."
1529 msgstr ""
1530
1531 #. type: Content of: <article><sect1><para>
1532 msgid ""
1533 "All of this presents a dilemma for Facebook: Targeting makes the company’s "
1534 "ads more effective than traditional ads, but it also lets advertisers see "
1535 "just how effective their ads are. While advertisers are pleased to learn "
1536 "that Facebook ads are more effective than ads on systems with less "
1537 "sophisticated targeting, advertisers can also see that in nearly every case, "
1538 "the people who see their ads ignore them. Or, at best, the ads work on a "
1539 "subconscious level, creating nebulous unmeasurables like <quote>brand "
1540 "recognition.</quote> This means that the price per ad is very low in nearly "
1541 "every case."
1542 msgstr ""
1543
1544 #. type: Content of: <article><sect1><para>
1545 msgid ""
1546 "To make things worse, many Facebook groups spark precious little discussion. "
1547 "Your little-league soccer team, the people with the same rare disease as "
1548 "you, and the people you share a political affinity with may exchange the odd "
1549 "flurry of messages at critical junctures, but on a daily basis, there’s not "
1550 "much to say to your old high school chums or other hockey-card collectors."
1551 msgstr ""
1552
1553 #. type: Content of: <article><sect1><para>
1554 msgid ""
1555 "With nothing but <quote>organic</quote> discussion, Facebook would not "
1556 "generate enough traffic to sell enough ads to make the money it needs to "
1557 "continually expand by buying up its competitors while returning handsome "
1558 "sums to its investors."
1559 msgstr ""
1560
1561 #. type: Content of: <article><sect1><para>
1562 msgid ""
1563 "So Facebook has to gin up traffic by sidetracking its own forums: Every time "
1564 "Facebook’s algorithm injects controversial materials — inflammatory "
1565 "political articles, conspiracy theories, outrage stories — into a group, it "
1566 "can hijack that group’s nominal purpose with its desultory discussions and "
1567 "supercharge those discussions by turning them into bitter, unproductive "
1568 "arguments that drag on and on. Facebook is optimized for engagement, not "
1569 "happiness, and it turns out that automated systems are pretty good at "
1570 "figuring out things that people will get angry about."
1571 msgstr ""
1572
1573 #. type: Content of: <article><sect1><para>
1574 msgid ""
1575 "Facebook <emphasis>can</emphasis> modify our behavior but only in a couple "
1576 "of trivial ways. First, it can lock in all your friends and family members "
1577 "so that you check and check and check with Facebook to find out what they "
1578 "are up to; and second, it can make you angry and anxious. It can force you "
1579 "to choose between being interrupted constantly by updates — a process that "
1580 "breaks your concentration and makes it hard to be introspective — and "
1581 "staying in touch with your friends. This is a very limited form of mind "
1582 "control, and it can only really make us miserable, angry, and anxious."
1583 msgstr ""
1584
1585 #. type: Content of: <article><sect1><para>
1586 msgid ""
1587 "This is why Facebook’s targeting systems — both the ones it shows to "
1588 "advertisers and the ones that let users find people who share their "
1589 "interests — are so next-gen and smooth and easy to use as well as why its "
1590 "message boards have a toolset that seems like it hasn’t changed since the "
1591 "mid-2000s. If Facebook delivered an equally flexible, sophisticated message-"
1592 "reading system to its users, those users could defend themselves against "
1593 "being nonconsensually eyeball-fucked with Donald Trump headlines."
1594 msgstr ""
1595
1596 #. type: Content of: <article><sect1><para>
1597 msgid ""
1598 "The more time you spend on Facebook, the more ads it gets to show you. The "
1599 "solution to Facebook’s ads only working one in a thousand times is for the "
1600 "company to try to increase how much time you spend on Facebook by a factor "
1601 "of a thousand. Rather than thinking of Facebook as a company that has "
1602 "figured out how to show you exactly the right ad in exactly the right way to "
1603 "get you to do what its advertisers want, think of it as a company that has "
1604 "figured out how to make you slog through an endless torrent of arguments "
1605 "even though they make you miserable, spending so much time on the site that "
1606 "it eventually shows you at least one ad that you respond to."
1607 msgstr ""
1608
1609 #. type: Content of: <article><sect1><title>
1610 msgid "Monopoly and the right to the future tense"
1611 msgstr ""
1612
1613 #. type: Content of: <article><sect1><para>
1614 msgid ""
1615 "Zuboff and her cohort are particularly alarmed at the extent to which "
1616 "surveillance allows corporations to influence our decisions, taking away "
1617 "something she poetically calls <quote>the right to the future tense</quote> "
1618 "— that is, the right to decide for yourself what you will do in the future."
1619 msgstr ""
1620
1621 #. type: Content of: <article><sect1><para>
1622 msgid ""
1623 "It’s true that advertising can tip the scales one way or another: When "
1624 "you’re thinking of buying a fridge, a timely fridge ad might end the search "
1625 "on the spot. But Zuboff puts enormous and undue weight on the persuasive "
1626 "power of surveillance-based influence techniques. Most of these don’t work "
1627 "very well, and the ones that do won’t work for very long. The makers of "
1628 "these influence tools are confident they will someday refine them into "
1629 "systems of total control, but they are hardly unbiased observers, and the "
1630 "risks from their dreams coming true are very speculative."
1631 msgstr ""
1632
1633 #. type: Content of: <article><sect1><para>
1634 msgid ""
1635 "By contrast, Zuboff is rather sanguine about 40 years of lax antitrust "
1636 "practice that has allowed a handful of companies to dominate the internet, "
1637 "ushering in an information age with, <ulink url=\"https://twitter.com/"
1638 "tveastman/status/1069674780826071040\">as one person on Twitter noted</"
1639 "ulink>, five giant websites each filled with screenshots of the other four."
1640 msgstr ""
1641
1642 #. type: Content of: <article><sect1><para>
1643 msgid ""
1644 "However, if we are to be alarmed that we might lose the right to choose for "
1645 "ourselves what our future will hold, then monopoly’s nonspeculative, "
1646 "concrete, here-and-now harms should be front and center in our debate over "
1647 "tech policy."
1648 msgstr ""
1649
1650 #. type: Content of: <article><sect1><para>
1651 msgid ""
1652 "Start with <quote>digital rights management.</quote> In 1998, Bill Clinton "
1653 "signed the Digital Millennium Copyright Act (DMCA) into law. It’s a complex "
1654 "piece of legislation with many controversial clauses but none more so than "
1655 "Section 1201, the <quote>anti-circumvention</quote> rule."
1656 msgstr ""
1657
1658 #. type: Content of: <article><sect1><para>
1659 msgid ""
1660 "This is a blanket ban on tampering with systems that restrict access to "
1661 "copyrighted works. The ban is so thoroughgoing that it prohibits removing a "
1662 "copyright lock even when no copyright infringement takes place. This is by "
1663 "design: The activities that the DMCA’s Section 1201 sets out to ban are not "
1664 "copyright infringements; rather, they are legal activities that frustrate "
1665 "manufacturers’ commercial plans."
1666 msgstr ""
1667
1668 #. type: Content of: <article><sect1><para>
1669 msgid ""
1670 "For example, Section 1201’s first major application was on DVD players as a "
1671 "means of enforcing the region coding built into those devices. DVD-CCA, the "
1672 "body that standardized DVDs and DVD players, divided the world into six "
1673 "regions and specified that DVD players must check each disc to determine "
1674 "which regions it was authorized to be played in. DVD players would have "
1675 "their own corresponding region (a DVD player bought in the U.S. would be "
1676 "region 1 while one bought in India would be region 5). If the player and the "
1677 "disc’s region matched, the player would play the disc; otherwise, it would "
1678 "reject it."
1679 msgstr ""
1680
1681 #. type: Content of: <article><sect1><para>
1682 msgid ""
1683 "However, watching a lawfully produced disc in a country other than the one "
1684 "where you purchased it is not copyright infringement — it’s the opposite. "
1685 "Copyright law imposes this duty on customers for a movie: You must go into a "
1686 "store, find a licensed disc, and pay the asking price. Do that — and "
1687 "<emphasis>nothing else</emphasis> — and you and copyright are square with "
1688 "one another."
1689 msgstr ""
1690
1691 #. type: Content of: <article><sect1><para>
1692 msgid ""
1693 "The fact that a movie studio wants to charge Indians less than Americans or "
1694 "release in Australia later than it releases in the U.K. has no bearing on "
1695 "copyright law. Once you lawfully acquire a DVD, it is no copyright "
1696 "infringement to watch it no matter where you happen to be."
1697 msgstr ""
1698
1699 #. type: Content of: <article><sect1><para>
1700 msgid ""
1701 "So DVD and DVD player manufacturers would not be able to use accusations of "
1702 "abetting copyright infringement to punish manufacturers who made "
1703 "noncompliant players that would play discs from any region or repair shops "
1704 "that modified players to let you watch out-of-region discs or software "
1705 "programmers who created programs to let you do this."
1706 msgstr ""
1707
1708 #. type: Content of: <article><sect1><para>
1709 msgid ""
1710 "That’s where Section 1201 of the DMCA comes in: By banning tampering with an "
1711 "<quote>access control,</quote> the rule gave manufacturers and rights "
1712 "holders standing to sue competitors who released superior products with "
1713 "lawful features that the market demanded (in this case, region-free players)."
1714 msgstr ""
1715
1716 #. type: Content of: <article><sect1><para>
1717 msgid ""
1718 "This is an odious scam against consumers, but as time went by, Section 1201 "
1719 "grew to encompass a rapidly expanding constellation of devices and services "
1720 "as canny manufacturers have realized certain things:"
1721 msgstr ""
1722
1723 #. type: Content of: <article><sect1><itemizedlist><listitem><para>
1724 msgid ""
1725 "Any device with software in it contains a <quote>copyrighted work</quote> — "
1726 "i.e., the software."
1727 msgstr ""
1728
1729 #. type: Content of: <article><sect1><itemizedlist><listitem><para>
1730 msgid ""
1731 "A device can be designed so that reconfiguring the software requires "
1732 "bypassing an <quote>access control for copyrighted works,</quote> which is a "
1733 "potential felony under Section 1201."
1734 msgstr ""
1735
1736 #. type: Content of: <article><sect1><itemizedlist><listitem><para>
1737 msgid ""
1738 "Thus, companies can control their customers’ behavior after they take home "
1739 "their purchases by designing products so that all unpermitted uses require "
1740 "modifications that fall afoul of Section 1201."
1741 msgstr ""
1742
1743 #. type: Content of: <article><sect1><para>
1744 msgid ""
1745 "Section 1201 then becomes a means for manufacturers of all descriptions to "
1746 "force their customers to arrange their affairs to benefit the manufacturers’ "
1747 "shareholders instead of themselves."
1748 msgstr ""
1749
1750 #. type: Content of: <article><sect1><para>
1751 msgid ""
1752 "This manifests in many ways: from a new generation of inkjet printers that "
1753 "use countermeasures to prevent third-party ink that cannot be bypassed "
1754 "without legal risks to similar systems in tractors that prevent third-party "
1755 "technicians from swapping in the manufacturer’s own parts that are not "
1756 "recognized by the tractor’s control system until it is supplied with a "
1757 "manufacturer’s unlock code."
1758 msgstr ""
1759
1760 #. type: Content of: <article><sect1><para>
1761 msgid ""
1762 "Closer to home, Apple’s iPhones use these measures to prevent both third-"
1763 "party service and third-party software installation. This allows Apple to "
1764 "decide when an iPhone is beyond repair and must be shredded and landfilled "
1765 "as opposed to the iPhone’s purchaser. (Apple is notorious for its "
1766 "environmentally catastrophic policy of destroying old electronics rather "
1767 "than permitting them to be cannibalized for parts.) This is a very useful "
1768 "power to wield, especially in light of CEO Tim Cook’s January 2019 warning "
1769 "to investors that the company’s profits are endangered by customers choosing "
1770 "to hold onto their phones for longer rather than replacing them."
1771 msgstr ""
1772
1773 #. type: Content of: <article><sect1><para>
1774 msgid ""
1775 "Apple’s use of copyright locks also allows it to establish a monopoly over "
1776 "how its customers acquire software for their mobile devices. The App Store’s "
1777 "commercial terms guarantee Apple a share of all revenues generated by the "
1778 "apps sold there, meaning that Apple gets paid when you buy an app from its "
1779 "store and then continues to get paid every time you buy something using that "
1780 "app. This comes out of the bottom line of software developers, who must "
1781 "either charge more or accept lower profits for their products."
1782 msgstr ""
1783
1784 #. type: Content of: <article><sect1><para>
1785 msgid ""
1786 "Crucially, Apple’s use of copyright locks gives it the power to make "
1787 "editorial decisions about which apps you may and may not install on your own "
1788 "device. Apple has used this power to <ulink url=\"https://www.telegraph.co."
1789 "uk/technology/apple/5982243/Apple-bans-dictionary-from-App-Store-over-swear-"
1790 "words.html\">reject dictionaries</ulink> for containing obscene words; to "
1791 "<ulink url=\"https://www.vice.com/en_us/article/538kan/apple-just-banned-the-"
1792 "app-that-tracks-us-drone-strikes-again\">limit political speech</ulink>, "
1793 "especially from apps that make sensitive political commentary such as an app "
1794 "that notifies you every time a U.S. drone kills someone somewhere in the "
1795 "world; and to <ulink url=\"https://www.eurogamer.net/articles/2016-05-19-"
1796 "palestinian-indie-game-must-not-be-called-a-game-apple-says\">object to a "
1797 "game</ulink> that commented on the Israel-Palestine conflict."
1798 msgstr ""
1799
1800 #. type: Content of: <article><sect1><para>
1801 msgid ""
1802 "Apple often justifies monopoly power over software installation in the name "
1803 "of security, arguing that its vetting of apps for its store means that it "
1804 "can guard its users against apps that contain surveillance code. But this "
1805 "cuts both ways. In China, the government <ulink url=\"https://www.ft.com/"
1806 "content/ad42e536-cf36-11e7-b781-794ce08b24dc\">ordered Apple to prohibit the "
1807 "sale of privacy tools</ulink> like VPNs with the exception of VPNs that had "
1808 "deliberately introduced flaws designed to let the Chinese state eavesdrop on "
1809 "users. Because Apple uses technological countermeasures — with legal "
1810 "backstops — to block customers from installing unauthorized apps, Chinese "
1811 "iPhone owners cannot readily (or legally) acquire VPNs that would protect "
1812 "them from Chinese state snooping."
1813 msgstr ""
1814
1815 #. type: Content of: <article><sect1><para>
1816 msgid ""
1817 "Zuboff calls surveillance capitalism a <quote>rogue capitalism.</quote> "
1818 "Theoreticians of capitalism claim that its virtue is that it <ulink url="
1819 "\"https://en.wikipedia.org/wiki/Price_signal\">aggregates information in the "
1820 "form of consumers’ decisions</ulink>, producing efficient markets. "
1821 "Surveillance capitalism’s supposed power to rob its victims of their free "
1822 "will through computationally supercharged influence campaigns means that our "
1823 "markets no longer aggregate customers’ decisions because we customers no "
1824 "longer decide — we are given orders by surveillance capitalism’s mind-"
1825 "control rays."
1826 msgstr ""
1827
1828 #. type: Content of: <article><sect1><para>
1829 msgid ""
1830 "If our concern is that markets cease to function when consumers can no "
1831 "longer make choices, then copyright locks should concern us at "
1832 "<emphasis>least</emphasis> as much as influence campaigns. An influence "
1833 "campaign might nudge you to buy a certain brand of phone; but the copyright "
1834 "locks on that phone absolutely determine where you get it serviced, which "
1835 "apps can run on it, and when you have to throw it away rather than fixing it."
1836 msgstr ""
1837
1838 #. type: Content of: <article><sect1><title>
1839 msgid "Search order and the right to the future tense"
1840 msgstr ""
1841
1842 #. type: Content of: <article><sect1><para>
1843 msgid ""
1844 "Markets are posed as a kind of magic: By discovering otherwise hidden "
1845 "information conveyed by the free choices of consumers, those consumers’ "
1846 "local knowledge is integrated into a self-correcting system that makes "
1847 "efficient allocations—more efficient than any computer could calculate. But "
1848 "monopolies are incompatible with that notion. When you only have one app "
1849 "store, the owner of the store — not the consumer — decides on the range of "
1850 "choices. As Boss Tweed once said, <quote>I don’t care who does the electing, "
1851 "so long as I get to do the nominating.</quote> A monopolized market is an "
1852 "election whose candidates are chosen by the monopolist."
1853 msgstr ""
1854
1855 #. type: Content of: <article><sect1><para>
1856 msgid ""
1857 "This ballot rigging is made more pernicious by the existence of monopolies "
1858 "over search order. Google’s search market share is about 90%. When Google’s "
1859 "ranking algorithm puts a result for a popular search term in its top 10, "
1860 "that helps determine the behavior of millions of people. If Google’s answer "
1861 "to <quote>Are vaccines dangerous?</quote> is a page that rebuts anti-vax "
1862 "conspiracy theories, then a sizable portion of the public will learn that "
1863 "vaccines are safe. If, on the other hand, Google sends those people to a "
1864 "site affirming the anti-vax conspiracies, a sizable portion of those "
1865 "millions will come away convinced that vaccines are dangerous."
1866 msgstr ""
1867
1868 #. type: Content of: <article><sect1><para>
1869 msgid ""
1870 "Google’s algorithm is often tricked into serving disinformation as a "
1871 "prominent search result. But in these cases, Google isn’t persuading people "
1872 "to change their minds; it’s just presenting something untrue as fact when "
1873 "the user has no cause to doubt it."
1874 msgstr ""
1875
1876 #. type: Content of: <article><sect1><para>
1877 msgid ""
1878 "This is true whether the search is for <quote>Are vaccines dangerous?</"
1879 "quote> or <quote>best restaurants near me.</quote> Most users will never "
1880 "look past the first page of search results, and when the overwhelming "
1881 "majority of people all use the same search engine, the ranking algorithm "
1882 "deployed by that search engine will determine myriad outcomes (whether to "
1883 "adopt a child, whether to have cancer surgery, where to eat dinner, where to "
1884 "move, where to apply for a job) to a degree that vastly outstrips any "
1885 "behavioral outcomes dictated by algorithmic persuasion techniques."
1886 msgstr ""
1887
1888 #. type: Content of: <article><sect1><para>
1889 msgid ""
1890 "Many of the questions we ask search engines have no empirically correct "
1891 "answers: <quote>Where should I eat dinner?</quote> is not an objective "
1892 "question. Even questions that do have correct answers (<quote>Are vaccines "
1893 "dangerous?</quote>) don’t have one empirically superior source for that "
1894 "answer. Many pages affirm the safety of vaccines, so which one goes first? "
1895 "Under conditions of competition, consumers can choose from many search "
1896 "engines and stick with the one whose algorithmic judgment suits them best, "
1897 "but under conditions of monopoly, we all get our answers from the same place."
1898 msgstr ""
1899
1900 #. type: Content of: <article><sect1><para>
1901 msgid ""
1902 "Google’s search dominance isn’t a matter of pure merit: The company has "
1903 "leveraged many tactics that would have been prohibited under classical, pre-"
1904 "Ronald-Reagan antitrust enforcement standards to attain its dominance. After "
1905 "all, this is a company that has developed two major products: a really good "
1906 "search engine and a pretty good Hotmail clone. Every other major success "
1907 "it’s had — Android, YouTube, Google Maps, etc. — has come through an "
1908 "acquisition of a nascent competitor. Many of the company’s key divisions, "
1909 "such as the advertising technology of DoubleClick, violate the historical "
1910 "antitrust principle of structural separation, which forbade firms from "
1911 "owning subsidiaries that competed with their customers. Railroads, for "
1912 "example, were barred from owning freight companies that competed with the "
1913 "shippers whose freight they carried."
1914 msgstr ""
1915
1916 #. type: Content of: <article><sect1><para>
1917 msgid ""
1918 "If we’re worried about giant companies subverting markets by stripping "
1919 "consumers of their ability to make free choices, then vigorous antitrust "
1920 "enforcement seems like an excellent remedy. If we’d denied Google the right "
1921 "to effect its many mergers, we would also have probably denied it its total "
1922 "search dominance. Without that dominance, the pet theories, biases, errors "
1923 "(and good judgment, too) of Google search engineers and product managers "
1924 "would not have such an outsized effect on consumer choice."
1925 msgstr ""
1926
1927 #. type: Content of: <article><sect1><para>
1928 msgid ""
1929 "This goes for many other companies. Amazon, a classic surveillance "
1930 "capitalist, is obviously the dominant tool for searching Amazon — though "
1931 "many people find their way to Amazon through Google searches and Facebook "
1932 "posts — and obviously, Amazon controls Amazon search. That means that "
1933 "Amazon’s own self-serving editorial choices—like promoting its own house "
1934 "brands over rival goods from its sellers as well as its own pet theories, "
1935 "biases, and errors— determine much of what we buy on Amazon. And since "
1936 "Amazon is the dominant e-commerce retailer outside of China and since it "
1937 "attained that dominance by buying up both large rivals and nascent "
1938 "competitors in defiance of historical antitrust rules, we can blame the "
1939 "monopoly for stripping consumers of their right to the future tense and the "
1940 "ability to shape markets by making informed choices."
1941 msgstr ""
1942
1943 #. type: Content of: <article><sect1><para>
1944 msgid ""
1945 "Not every monopolist is a surveillance capitalist, but that doesn’t mean "
1946 "they’re not able to shape consumer choices in wide-ranging ways. Zuboff "
1947 "lauds Apple for its App Store and iTunes Store, insisting that adding price "
1948 "tags to the features on its platforms has been the secret to resisting "
1949 "surveillance and thus creating markets. But Apple is the only retailer "
1950 "allowed to sell on its platforms, and it’s the second-largest mobile device "
1951 "vendor in the world. The independent software vendors that sell through "
1952 "Apple’s marketplace accuse the company of the same surveillance sins as "
1953 "Amazon and other big retailers: spying on its customers to find lucrative "
1954 "new products to launch, effectively using independent software vendors as "
1955 "free-market researchers, then forcing them out of any markets they discover."
1956 msgstr ""
1957
1958 #. type: Content of: <article><sect1><para>
1959 msgid ""
1960 "Because of its use of copyright locks, Apple’s mobile customers are not "
1961 "legally allowed to switch to a rival retailer for its apps if they want to "
1962 "do so on an iPhone. Apple, obviously, is the only entity that gets to decide "
1963 "how it ranks the results of search queries in its stores. These decisions "
1964 "ensure that some apps are often installed (because they appear on page one) "
1965 "and others are never installed (because they appear on page one million). "
1966 "Apple’s search-ranking design decisions have a vastly more significant "
1967 "effect on consumer behaviors than influence campaigns delivered by "
1968 "surveillance capitalism’s ad-serving bots."
1969 msgstr ""
1970
1971 #. type: Content of: <article><sect1><title>
1972 msgid "Monopolists can afford sleeping pills for watchdogs"
1973 msgstr ""
1974
1975 #. type: Content of: <article><sect1><para>
1976 msgid ""
1977 "Only the most extreme market ideologues think that markets can self-regulate "
1978 "without state oversight. Markets need watchdogs — regulators, lawmakers, and "
1979 "other elements of democratic control — to keep them honest. When these "
1980 "watchdogs sleep on the job, then markets cease to aggregate consumer choices "
1981 "because those choices are constrained by illegitimate and deceptive "
1982 "activities that companies are able to get away with because no one is "
1983 "holding them to account."
1984 msgstr ""
1985
1986 #. type: Content of: <article><sect1><para>
1987 msgid ""
1988 "But this kind of regulatory capture doesn’t come cheap. In competitive "
1989 "sectors, where rivals are constantly eroding one another’s margins, "
1990 "individual firms lack the surplus capital to effectively lobby for laws and "
1991 "regulations that serve their ends."
1992 msgstr ""
1993
1994 #. type: Content of: <article><sect1><para>
1995 msgid ""
1996 "Many of the harms of surveillance capitalism are the result of weak or "
1997 "nonexistent regulation. Those regulatory vacuums spring from the power of "
1998 "monopolists to resist stronger regulation and to tailor what regulation "
1999 "exists to permit their existing businesses."
2000 msgstr ""
2001
2002 #. type: Content of: <article><sect1><para>
2003 msgid ""
2004 "Here’s an example: When firms over-collect and over-retain our data, they "
2005 "are at increased risk of suffering a breach — you can’t leak data you never "
2006 "collected, and once you delete all copies of that data, you can no longer "
2007 "leak it. For more than a decade, we’ve lived through an endless parade of "
2008 "ever-worsening data breaches, each one uniquely horrible in the scale of "
2009 "data breached and the sensitivity of that data."
2010 msgstr ""
2011
2012 #. type: Content of: <article><sect1><para>
2013 msgid ""
2014 "But still, firms continue to over-collect and over-retain our data for three "
2015 "reasons:"
2016 msgstr ""
2017
2018 #. type: Content of: <article><sect1><para>
2019 msgid ""
2020 "<emphasis role=\"strong\">1. They are locked in the aforementioned limbic "
2021 "arms race with our capacity to shore up our attentional defense systems to "
2022 "resist their new persuasion techniques.</emphasis> They’re also locked in an "
2023 "arms race with their competitors to find new ways to target people for sales "
2024 "pitches. As soon as they discover a soft spot in our attentional defenses (a "
2025 "counterintuitive, unobvious way to target potential refrigerator buyers), "
2026 "the public begins to wise up to the tactic, and their competitors leap on "
2027 "it, hastening the day in which all potential refrigerator buyers have been "
2028 "inured to the pitch."
2029 msgstr ""
2030
2031 #. type: Content of: <article><sect1><para>
2032 msgid ""
2033 "<emphasis role=\"strong\">2. They believe the surveillance capitalism story."
2034 "</emphasis> Data is cheap to aggregate and store, and both proponents and "
2035 "opponents of surveillance capitalism have assured managers and product "
2036 "designers that if you collect enough data, you will be able to perform "
2037 "sorcerous acts of mind control, thus supercharging your sales. Even if you "
2038 "never figure out how to profit from the data, someone else will eventually "
2039 "offer to buy it from you to give it a try. This is the hallmark of all "
2040 "economic bubbles: acquiring an asset on the assumption that someone else "
2041 "will buy it from you for more than you paid for it, often to sell to someone "
2042 "else at an even greater price."
2043 msgstr ""
2044
2045 #. type: Content of: <article><sect1><para>
2046 msgid ""
2047 "<emphasis role=\"strong\">3. The penalties for leaking data are negligible.</"
2048 "emphasis> Most countries limit these penalties to actual damages, meaning "
2049 "that consumers who’ve had their data breached have to show actual monetary "
2050 "harms to get a reward. In 2014, Home Depot disclosed that it had lost credit-"
2051 "card data for 53 million of its customers, but it settled the matter by "
2052 "paying those customers about $0.34 each — and a third of that $0.34 wasn’t "
2053 "even paid in cash. It took the form of a credit to procure a largely "
2054 "ineffectual credit-monitoring service."
2055 msgstr ""
2056
2057 #. type: Content of: <article><sect1><para>
2058 msgid ""
2059 "But the harms from breaches are much more extensive than these actual-"
2060 "damages rules capture. Identity thieves and fraudsters are wily and "
2061 "endlessly inventive. All the vast breaches of our century are being "
2062 "continuously recombined, the data sets merged and mined for new ways to "
2063 "victimize the people whose data was present in them. Any reasonable, "
2064 "evidence-based theory of deterrence and compensation for breaches would not "
2065 "confine damages to actual damages but rather would allow users to claim "
2066 "these future harms."
2067 msgstr ""
2068
2069 #. type: Content of: <article><sect1><para>
2070 msgid ""
2071 "However, even the most ambitious privacy rules, such as the EU General Data "
2072 "Protection Regulation, fall far short of capturing the negative "
2073 "externalities of the platforms’ negligent over-collection and over-"
2074 "retention, and what penalties they do provide are not aggressively pursued "
2075 "by regulators."
2076 msgstr ""
2077
2078 #. type: Content of: <article><sect1><para>
2079 msgid ""
2080 "This tolerance of — or indifference to — data over-collection and over-"
2081 "retention can be ascribed in part to the sheer lobbying muscle of the "
2082 "platforms. They are so profitable that they can handily afford to divert "
2083 "gigantic sums to fight any real change — that is, change that would force "
2084 "them to internalize the costs of their surveillance activities."
2085 msgstr ""
2086
2087 #. type: Content of: <article><sect1><para>
2088 msgid ""
2089 "And then there’s state surveillance, which the surveillance capitalism story "
2090 "dismisses as a relic of another era when the big worry was being jailed for "
2091 "your dissident speech, not having your free will stripped away with machine "
2092 "learning."
2093 msgstr ""
2094
2095 #. type: Content of: <article><sect1><para>
2096 msgid ""
2097 "But state surveillance and private surveillance are intimately related. As "
2098 "we saw when Apple was conscripted by the Chinese government as a vital "
2099 "collaborator in state surveillance, the only really affordable and tractable "
2100 "way to conduct mass surveillance on the scale practiced by modern states — "
2101 "both <quote>free</quote> and autocratic states — is to suborn commercial "
2102 "services."
2103 msgstr ""
2104
2105 #. type: Content of: <article><sect1><para>
2106 msgid ""
2107 "Whether it’s Google being used as a location tracking tool by local law "
2108 "enforcement across the U.S. or the use of social media tracking by the "
2109 "Department of Homeland Security to build dossiers on participants in "
2110 "protests against Immigration and Customs Enforcement’s family separation "
2111 "practices, any hard limits on surveillance capitalism would hamstring the "
2112 "state’s own surveillance capability. Without Palantir, Amazon, Google, and "
2113 "other major tech contractors, U.S. cops would not be able to spy on Black "
2114 "people, ICE would not be able to manage the caging of children at the U.S. "
2115 "border, and state welfare systems would not be able to purge their rolls by "
2116 "dressing up cruelty as empiricism and claiming that poor and vulnerable "
2117 "people are ineligible for assistance. At least some of the states’ "
2118 "unwillingness to take meaningful action to curb surveillance should be "
2119 "attributed to this symbiotic relationship. There is no mass state "
2120 "surveillance without mass commercial surveillance."
2121 msgstr ""
2122
2123 #. type: Content of: <article><sect1><para>
2124 msgid ""
2125 "Monopolism is key to the project of mass state surveillance. It’s true that "
2126 "smaller tech firms are apt to be less well-defended than Big Tech, whose "
2127 "security experts are drawn from the tops of their field and who are given "
2128 "enormous resources to secure and monitor their systems against intruders. "
2129 "But smaller firms also have less to protect: fewer users whose data is more "
2130 "fragmented across more systems and have to be suborned one at a time by "
2131 "state actors."
2132 msgstr ""
2133
2134 #. type: Content of: <article><sect1><para>
2135 msgid ""
2136 "A concentrated tech sector that works with authorities is a much more "
2137 "powerful ally in the project of mass state surveillance than a fragmented "
2138 "one composed of smaller actors. The U.S. tech sector is small enough that "
2139 "all of its top executives fit around a single boardroom table in Trump Tower "
2140 "in 2017, shortly after Trump’s inauguration. Most of its biggest players bid "
2141 "to win JEDI, the Pentagon’s $10 billion Joint Enterprise Defense "
2142 "Infrastructure cloud contract. Like other highly concentrated industries, "
2143 "Big Tech rotates its key employees in and out of government service, sending "
2144 "them to serve in the Department of Defense and the White House, then hiring "
2145 "ex-Pentagon and ex-DOD top staffers and officers to work in their own "
2146 "government relations departments."
2147 msgstr ""
2148
2149 #. type: Content of: <article><sect1><para>
2150 msgid ""
2151 "They can even make a good case for doing this: After all, when there are "
2152 "only four or five big companies in an industry, everyone qualified to "
2153 "regulate those companies has served as an executive in at least a couple of "
2154 "them — because, likewise, when there are only five companies in an industry, "
2155 "everyone qualified for a senior role at any of them is by definition working "
2156 "at one of the other ones."
2157 msgstr ""
2158
2159 #. type: Content of: <article><sect1><blockquote><para>
2160 msgid ""
2161 "While surveillance doesn’t cause monopolies, monopolies certainly abet "
2162 "surveillance."
2163 msgstr ""
2164
2165 #. type: Content of: <article><sect1><para>
2166 msgid ""
2167 "Industries that are competitive are fragmented — composed of companies that "
2168 "are at each other’s throats all the time and eroding one another’s margins "
2169 "in bids to steal their best customers. This leaves them with much more "
2170 "limited capital to use to lobby for favorable rules and a much harder job of "
2171 "getting everyone to agree to pool their resources to benefit the industry as "
2172 "a whole."
2173 msgstr ""
2174
2175 #. type: Content of: <article><sect1><para>
2176 msgid ""
2177 "Surveillance combined with machine learning is supposed to be an existential "
2178 "crisis, a species-defining moment at which our free will is just a few more "
2179 "advances in the field from being stripped away. I am skeptical of this "
2180 "claim, but I <emphasis>do</emphasis> think that tech poses an existential "
2181 "threat to our society and possibly our species."
2182 msgstr ""
2183
2184 #. type: Content of: <article><sect1><para>
2185 msgid "But that threat grows out of monopoly."
2186 msgstr ""
2187
2188 #. type: Content of: <article><sect1><para>
2189 msgid ""
2190 "One of the consequences of tech’s regulatory capture is that it can shift "
2191 "liability for poor security decisions onto its customers and the wider "
2192 "society. It is absolutely normal in tech for companies to obfuscate the "
2193 "workings of their products, to make them deliberately hard to understand, "
2194 "and to threaten security researchers who seek to independently audit those "
2195 "products."
2196 msgstr ""
2197
2198 #. type: Content of: <article><sect1><para>
2199 msgid ""
2200 "IT is the only field in which this is practiced: No one builds a bridge or a "
2201 "hospital and keeps the composition of the steel or the equations used to "
2202 "calculate load stresses a secret. It is a frankly bizarre practice that "
2203 "leads, time and again, to grotesque security defects on farcical scales, "
2204 "with whole classes of devices being revealed as vulnerable long after they "
2205 "are deployed in the field and put into sensitive places."
2206 msgstr ""
2207
2208 #. type: Content of: <article><sect1><para>
2209 msgid ""
2210 "The monopoly power that keeps any meaningful consequences for breaches at "
2211 "bay means that tech companies continue to build terrible products that are "
2212 "insecure by design and that end up integrated into our lives, in possession "
2213 "of our data, and connected to our physical world. For years, Boeing has "
2214 "struggled with the aftermath of a series of bad technology decisions that "
2215 "made its 737 fleet a global pariah, a rare instance in which bad tech "
2216 "decisions have been seriously punished in the market."
2217 msgstr ""
2218
2219 #. type: Content of: <article><sect1><para>
2220 msgid ""
2221 "These bad security decisions are compounded yet again by the use of "
2222 "copyright locks to enforce business-model decisions against consumers. "
2223 "Recall that these locks have become the go-to means for shaping consumer "
2224 "behavior, making it technically impossible to use third-party ink, insulin, "
2225 "apps, or service depots in connection with your lawfully acquired property."
2226 msgstr ""
2227
2228 #. type: Content of: <article><sect1><para>
2229 msgid ""
2230 "Recall also that these copyright locks are backstopped by legislation (such "
2231 "as Section 1201 of the DMCA or Article 6 of the 2001 EU Copyright Directive) "
2232 "that ban tampering with (<quote>circumventing</quote>) them, and these "
2233 "statutes have been used to threaten security researchers who make "
2234 "disclosures about vulnerabilities without permission from manufacturers."
2235 msgstr ""
2236
2237 #. type: Content of: <article><sect1><para>
2238 msgid ""
2239 "This amounts to a manufacturer’s veto over safety warnings and criticism. "
2240 "While this is far from the legislative intent of the DMCA and its sister "
2241 "statutes around the world, Congress has not intervened to clarify the "
2242 "statute nor will it because to do so would run counter to the interests of "
2243 "powerful, large firms whose lobbying muscle is unstoppable."
2244 msgstr ""
2245
2246 #. type: Content of: <article><sect1><para>
2247 msgid ""
2248 "Copyright locks are a double whammy: They create bad security decisions that "
2249 "can’t be freely investigated or discussed. If markets are supposed to be "
2250 "machines for aggregating information (and if surveillance capitalism’s "
2251 "notional mind-control rays are what make it a <quote>rogue capitalism</"
2252 "quote> because it denies consumers the power to make decisions), then a "
2253 "program of legally enforced ignorance of the risks of products makes "
2254 "monopolism even more of a <quote>rogue capitalism</quote> than surveillance "
2255 "capitalism’s influence campaigns."
2256 msgstr ""
2257
2258 #. type: Content of: <article><sect1><para>
2259 msgid ""
2260 "And unlike mind-control rays, enforced silence over security is an "
2261 "immediate, documented problem, and it <emphasis>does</emphasis> constitute "
2262 "an existential threat to our civilization and possibly our species. The "
2263 "proliferation of insecure devices — especially devices that spy on us and "
2264 "especially when those devices also can manipulate the physical world by, "
2265 "say, steering your car or flipping a breaker at a power station — is a kind "
2266 "of technology debt."
2267 msgstr ""
2268
2269 #. type: Content of: <article><sect1><para>
2270 msgid ""
2271 "In software design, <quote>technology debt</quote> refers to old, baked-in "
2272 "decisions that turn out to be bad ones in hindsight. Perhaps a long-ago "
2273 "developer decided to incorporate a networking protocol made by a vendor that "
2274 "has since stopped supporting it. But everything in the product still relies "
2275 "on that superannuated protocol, and so, with each revision, the product team "
2276 "has to work around this obsolete core, adding compatibility layers, "
2277 "surrounding it with security checks that try to shore up its defenses, and "
2278 "so on. These Band-Aid measures compound the debt because every subsequent "
2279 "revision has to make allowances for <emphasis>them</emphasis>, too, like "
2280 "interest mounting on a predatory subprime loan. And like a subprime loan, "
2281 "the interest mounts faster than you can hope to pay it off: The product team "
2282 "has to put so much energy into maintaining this complex, brittle system that "
2283 "they don’t have any time left over to refactor the product from the ground "
2284 "up and <quote>pay off the debt</quote> once and for all."
2285 msgstr ""
2286
2287 #. type: Content of: <article><sect1><para>
2288 msgid ""
2289 "Typically, technology debt results in a technological bankruptcy: The "
2290 "product gets so brittle and unsustainable that it fails catastrophically. "
2291 "Think of the antiquated COBOL-based banking and accounting systems that fell "
2292 "over at the start of the pandemic emergency when confronted with surges of "
2293 "unemployment claims. Sometimes that ends the product; sometimes it takes "
2294 "the company down with it. Being caught in the default of a technology debt "
2295 "is scary and traumatic, just like losing your house due to bankruptcy is "
2296 "scary and traumatic."
2297 msgstr ""
2298
2299 #. type: Content of: <article><sect1><para>
2300 msgid ""
2301 "But the technology debt created by copyright locks isn’t individual debt; "
2302 "it’s systemic. Everyone in the world is exposed to this over-leverage, as "
2303 "was the case with the 2008 financial crisis. When that debt comes due — when "
2304 "we face a cascade of security breaches that threaten global shipping and "
2305 "logistics, the food supply, pharmaceutical production pipelines, emergency "
2306 "communications, and other critical systems that are accumulating technology "
2307 "debt in part due to the presence of deliberately insecure and deliberately "
2308 "unauditable copyright locks — it will indeed pose an existential risk."
2309 msgstr ""
2310
2311 #. type: Content of: <article><sect1><title>
2312 msgid "Privacy and monopoly"
2313 msgstr ""
2314
2315 #. type: Content of: <article><sect1><para>
2316 msgid ""
2317 "Many tech companies are gripped by an orthodoxy that holds that if they just "
2318 "gather enough data on enough of our activities, everything else is possible "
2319 "— the mind control and endless profits. This is an unfalsifiable hypothesis: "
2320 "If data gives a tech company even a tiny improvement in behavior prediction "
2321 "and modification, the company declares that it has taken the first step "
2322 "toward global domination with no end in sight. If a company <emphasis>fails</"
2323 "emphasis> to attain any improvements from gathering and analyzing data, it "
2324 "declares success to be just around the corner, attainable once more data is "
2325 "in hand."
2326 msgstr ""
2327
2328 #. type: Content of: <article><sect1><para>
2329 msgid ""
2330 "Surveillance tech is far from the first industry to embrace a nonsensical, "
2331 "self-serving belief that harms the rest of the world, and it is not the "
2332 "first industry to profit handsomely from such a delusion. Long before hedge-"
2333 "fund managers were claiming (falsely) that they could beat the S&amp;P 500, "
2334 "there were plenty of other <quote>respectable</quote> industries that have "
2335 "been revealed as quacks in hindsight. From the makers of radium "
2336 "suppositories (a real thing!) to the cruel sociopaths who claimed they "
2337 "could <quote>cure</quote> gay people, history is littered with the formerly "
2338 "respectable titans of discredited industries."
2339 msgstr ""
2340
2341 #. type: Content of: <article><sect1><para>
2342 msgid ""
2343 "This is not to say that there’s nothing wrong with Big Tech and its "
2344 "ideological addiction to data. While surveillance’s benefits are mostly "
2345 "overstated, its harms are, if anything, <emphasis>understated</emphasis>."
2346 msgstr ""
2347
2348 #. type: Content of: <article><sect1><para>
2349 msgid ""
2350 "There’s real irony here. The belief in surveillance capitalism as a "
2351 "<quote>rogue capitalism</quote> is driven by the belief that markets "
2352 "wouldn’t tolerate firms that are gripped by false beliefs. An oil company "
2353 "that has false beliefs about where the oil is will eventually go broke "
2354 "digging dry wells after all."
2355 msgstr ""
2356
2357 #. type: Content of: <article><sect1><para>
2358 msgid ""
2359 "But monopolists get to do terrible things for a long time before they pay "
2360 "the price. Think of how concentration in the finance sector allowed the "
2361 "subprime crisis to fester as bond-rating agencies, regulators, investors, "
2362 "and critics all fell under the sway of a false belief that complex "
2363 "mathematics could construct <quote>fully hedged</quote> debt instruments "
2364 "that could not possibly default. A small bank that engaged in this kind of "
2365 "malfeasance would simply go broke rather than outrunning the inevitable "
2366 "crisis, perhaps growing so big that it averted it altogether. But large "
2367 "banks were able to continue to attract investors, and when they finally "
2368 "<emphasis>did</emphasis> come a-cropper, the world’s governments bailed them "
2369 "out. The worst offenders of the subprime crisis are bigger than they were in "
2370 "2008, bringing home more profits and paying their execs even larger sums."
2371 msgstr ""
2372
2373 #. type: Content of: <article><sect1><para>
2374 msgid ""
2375 "Big Tech is able to practice surveillance not just because it is tech but "
2376 "because it is <emphasis>big</emphasis>. The reason every web publisher "
2377 "embeds a Facebook <quote>Like</quote> button is that Facebook dominates the "
2378 "internet’s social media referrals — and every one of those <quote>Like</"
2379 "quote> buttons spies on everyone who lands on a page that contains them (see "
2380 "also: Google Analytics embeds, Twitter buttons, etc.)."
2381 msgstr ""
2382
2383 #. type: Content of: <article><sect1><para>
2384 msgid ""
2385 "The reason the world’s governments have been slow to create meaningful "
2386 "penalties for privacy breaches is that Big Tech’s concentration produces "
2387 "huge profits that can be used to lobby against those penalties — and Big "
2388 "Tech’s concentration means that the companies involved are able to arrive at "
2389 "a unified negotiating position that supercharges the lobbying."
2390 msgstr ""
2391
2392 #. type: Content of: <article><sect1><para>
2393 msgid ""
2394 "The reason that the smartest engineers in the world want to work for Big "
2395 "Tech is that Big Tech commands the lion’s share of tech industry jobs."
2396 msgstr ""
2397
2398 #. type: Content of: <article><sect1><para>
2399 msgid ""
2400 "The reason people who are aghast at Facebook’s and Google’s and Amazon’s "
2401 "data-handling practices continue to use these services is that all their "
2402 "friends are on Facebook; Google dominates search; and Amazon has put all the "
2403 "local merchants out of business."
2404 msgstr ""
2405
2406 #. type: Content of: <article><sect1><para>
2407 msgid ""
2408 "Competitive markets would weaken the companies’ lobbying muscle by reducing "
2409 "their profits and pitting them against each other in regulatory forums. It "
2410 "would give customers other places to go to get their online services. It "
2411 "would make the companies small enough to regulate and pave the way to "
2412 "meaningful penalties for breaches. It would let engineers with ideas that "
2413 "challenged the surveillance orthodoxy raise capital to compete with the "
2414 "incumbents. It would give web publishers multiple ways to reach audiences "
2415 "and make the case against Facebook and Google and Twitter embeds."
2416 msgstr ""
2417
2418 #. type: Content of: <article><sect1><para>
2419 msgid ""
2420 "In other words, while surveillance doesn’t cause monopolies, monopolies "
2421 "certainly abet surveillance."
2422 msgstr ""
2423
2424 #. type: Content of: <article><sect1><title>
2425 msgid "Ronald Reagan, pioneer of tech monopolism"
2426 msgstr ""
2427
2428 #. type: Content of: <article><sect1><para>
2429 msgid ""
2430 "Technology exceptionalism is a sin, whether it’s practiced by technology’s "
2431 "blind proponents or by its critics. Both of these camps are prone to "
2432 "explaining away monopolistic concentration by citing some special "
2433 "characteristic of the tech industry, like network effects or first-mover "
2434 "advantage. The only real difference between these two groups is that the "
2435 "tech apologists say monopoly is inevitable so we should just let tech get "
2436 "away with its abuses while competition regulators in the U.S. and the EU say "
2437 "monopoly is inevitable so we should punish tech for its abuses but not try "
2438 "to break up the monopolies."
2439 msgstr ""
2440
2441 #. type: Content of: <article><sect1><para>
2442 msgid ""
2443 "To understand how tech became so monopolistic, it’s useful to look at the "
2444 "dawn of the consumer tech industry: 1979, the year the Apple II Plus "
2445 "launched and became the first successful home computer. That also happens to "
2446 "be the year that Ronald Reagan hit the campaign trail for the 1980 "
2447 "presidential race — a race he won, leading to a radical shift in the way "
2448 "that antitrust concerns are handled in America. Reagan’s cohort of "
2449 "politicians — including Margaret Thatcher in the U.K., Brian Mulroney in "
2450 "Canada, Helmut Kohl in Germany, and Augusto Pinochet in Chile — went on to "
2451 "enact similar reforms that eventually spread around the world."
2452 msgstr ""
2453
2454 #. type: Content of: <article><sect1><para>
2455 msgid ""
2456 "Antitrust’s story began nearly a century before all that with laws like the "
2457 "Sherman Act, which took aim at monopolists on the grounds that monopolies "
2458 "were bad in and of themselves — squeezing out competitors, creating "
2459 "<quote>diseconomies of scale</quote> (when a company is so big that its "
2460 "constituent parts go awry and it is seemingly helpless to address the "
2461 "problems), and capturing their regulators to such a degree that they can get "
2462 "away with a host of evils."
2463 msgstr ""
2464
2465 #. type: Content of: <article><sect1><para>
2466 msgid ""
2467 "Then came a fabulist named Robert Bork, a former solicitor general who "
2468 "Reagan appointed to the powerful U.S. Court of Appeals for the D.C. Circuit "
2469 "and who had created an alternate legislative history of the Sherman Act and "
2470 "its successors out of whole cloth. Bork insisted that these statutes were "
2471 "never targeted at monopolies (despite a wealth of evidence to the contrary, "
2472 "including the transcribed speeches of the acts’ authors) but, rather, that "
2473 "they were intended to prevent <quote>consumer harm</quote> — in the form of "
2474 "higher prices."
2475 msgstr ""
2476
2477 #. type: Content of: <article><sect1><para>
2478 msgid ""
2479 "Bork was a crank, but he was a crank with a theory that rich people really "
2480 "liked. Monopolies are a great way to make rich people richer by allowing "
2481 "them to receive <quote>monopoly rents</quote> (that is, bigger profits) and "
2482 "capture regulators, leading to a weaker, more favorable regulatory "
2483 "environment with fewer protections for customers, suppliers, the "
2484 "environment, and workers."
2485 msgstr ""
2486
2487 #. type: Content of: <article><sect1><para>
2488 msgid ""
2489 "Bork’s theories were especially palatable to the same power brokers who "
2490 "backed Reagan, and Reagan’s Department of Justice and other agencies began "
2491 "to incorporate Bork’s antitrust doctrine into their enforcement decisions "
2492 "(Reagan even put Bork up for a Supreme Court seat, but Bork flunked the "
2493 "Senate confirmation hearing so badly that, 40 years later, D.C. insiders use "
2494 "the term <quote>borked</quote> to refer to any catastrophically bad "
2495 "political performance)."
2496 msgstr ""
2497
2498 #. type: Content of: <article><sect1><para>
2499 msgid ""
2500 "Little by little, Bork’s theories entered the mainstream, and their backers "
2501 "began to infiltrate the legal education field, even putting on junkets where "
2502 "members of the judiciary were treated to lavish meals, fun outdoor "
2503 "activities, and seminars where they were indoctrinated into the consumer "
2504 "harm theory of antitrust. The more Bork’s theories took hold, the more money "
2505 "the monopolists were making — and the more surplus capital they had at their "
2506 "disposal to lobby for even more Borkian antitrust influence campaigns."
2507 msgstr ""
2508
2509 #. type: Content of: <article><sect1><para>
2510 msgid ""
2511 "The history of Bork’s antitrust theories is a really good example of the "
2512 "kind of covertly engineered shifts in public opinion that Zuboff warns us "
2513 "against, where fringe ideas become mainstream orthodoxy. But Bork didn’t "
2514 "change the world overnight. He played a very long game, for over a "
2515 "generation, and he had a tailwind because the same forces that backed "
2516 "oligarchic antitrust theories also backed many other oligarchic shifts in "
2517 "public opinion. For example, the idea that taxation is theft, that wealth is "
2518 "a sign of virtue, and so on — all of these theories meshed to form a "
2519 "coherent ideology that elevated inequality to a virtue."
2520 msgstr ""
2521
2522 #. type: Content of: <article><sect1><para>
2523 msgid ""
2524 "Today, many fear that machine learning allows surveillance capitalism to "
2525 "sell <quote>Bork-as-a-Service,</quote> at internet speeds, so that you can "
2526 "contract a machine-learning company to engineer <emphasis>rapid</emphasis> "
2527 "shifts in public sentiment without needing the capital to sustain a "
2528 "multipronged, multigenerational project working at the local, state, "
2529 "national, and global levels in business, law, and philosophy. I do not "
2530 "believe that such a project is plausible, though I agree that this is "
2531 "basically what the platforms claim to be selling. They’re just lying about "
2532 "it. Big Tech lies all the time, <emphasis>including</emphasis> in their "
2533 "sales literature."
2534 msgstr ""
2535
2536 #. type: Content of: <article><sect1><para>
2537 msgid ""
2538 "The idea that tech forms <quote>natural monopolies</quote> (monopolies that "
2539 "are the inevitable result of the realities of an industry, such as the "
2540 "monopolies that accrue the first company to run long-haul phone lines or "
2541 "rail lines) is belied by tech’s own history: In the absence of anti-"
2542 "competitive tactics, Google was able to unseat AltaVista and Yahoo; Facebook "
2543 "was able to head off Myspace. There are some advantages to gathering "
2544 "mountains of data, but those mountains of data also have disadvantages: "
2545 "liability (from leaking), diminishing returns (from old data), and "
2546 "institutional inertia (big companies, like science, progress one funeral at "
2547 "a time)."
2548 msgstr ""
2549
2550 #. type: Content of: <article><sect1><para>
2551 msgid ""
2552 "Indeed, the birth of the web saw a mass-extinction event for the existing "
2553 "giant, wildly profitable proprietary technologies that had capital, network "
2554 "effects, and walls and moats surrounding their businesses. The web showed "
2555 "that when a new industry is built around a protocol, rather than a product, "
2556 "the combined might of everyone who uses the protocol to reach their "
2557 "customers or users or communities outweighs even the most massive products. "
2558 "CompuServe, AOL, MSN, and a host of other proprietary walled gardens learned "
2559 "this lesson the hard way: Each believed it could stay separate from the web, "
2560 "offering <quote>curation</quote> and a guarantee of consistency and quality "
2561 "instead of the chaos of an open system. Each was wrong and ended up being "
2562 "absorbed into the public web."
2563 msgstr ""
2564
2565 #. type: Content of: <article><sect1><para>
2566 msgid ""
2567 "Yes, tech is heavily monopolized and is now closely associated with industry "
2568 "concentration, but this has more to do with a matter of timing than its "
2569 "intrinsically monopolistic tendencies. Tech was born at the moment that "
2570 "antitrust enforcement was being dismantled, and tech fell into exactly the "
2571 "same pathologies that antitrust was supposed to guard against. To a first "
2572 "approximation, it is reasonable to assume that tech’s monopolies are the "
2573 "result of a lack of anti-monopoly action and not the much-touted unique "
2574 "characteristics of tech, such as network effects, first-mover advantage, and "
2575 "so on."
2576 msgstr ""
2577
2578 #. type: Content of: <article><sect1><para>
2579 msgid ""
2580 "In support of this thesis, I offer the concentration that every "
2581 "<emphasis>other</emphasis> industry has undergone over the same period. From "
2582 "professional wrestling to consumer packaged goods to commercial property "
2583 "leasing to banking to sea freight to oil to record labels to newspaper "
2584 "ownership to theme parks, <emphasis>every</emphasis> industry has undergone "
2585 "a massive shift toward concentration. There’s no obvious network effects or "
2586 "first-mover advantage at play in these industries. However, in every case, "
2587 "these industries attained their concentrated status through tactics that "
2588 "were prohibited before Bork’s triumph: merging with major competitors, "
2589 "buying out innovative new market entrants, horizontal and vertical "
2590 "integration, and a suite of anti-competitive tactics that were once illegal "
2591 "but are not any longer."
2592 msgstr ""
2593
2594 #. type: Content of: <article><sect1><para>
2595 msgid ""
2596 "Again: When you change the laws intended to prevent monopolies and then "
2597 "monopolies form in exactly the way the law was supposed to prevent, it is "
2598 "reasonable to suppose that these facts are related. Tech’s concentration "
2599 "can be readily explained without recourse to radical theories of network "
2600 "effects — but only if you’re willing to indict unregulated markets as "
2601 "tending toward monopoly. Just as a lifelong smoker can give you a hundred "
2602 "reasons why their smoking didn’t cause their cancer (<quote>It was the "
2603 "environmental toxins</quote>), true believers in unregulated markets have a "
2604 "whole suite of unconvincing explanations for monopoly in tech that leave "
2605 "capitalism intact."
2606 msgstr ""
2607
2608 #. type: Content of: <article><sect1><title>
2609 msgid "Steering with the windshield wipers"
2610 msgstr ""
2611
2612 #. type: Content of: <article><sect1><para>
2613 msgid ""
2614 "It’s been 40 years since Bork’s project to rehabilitate monopolies achieved "
2615 "liftoff, and that is a generation and a half, which is plenty of time to "
2616 "take a common idea and make it seem outlandish and vice versa. Before the "
2617 "1940s, affluent Americans dressed their baby boys in pink while baby girls "
2618 "wore blue (a <quote>delicate and dainty</quote> color). While gendered "
2619 "colors are obviously totally arbitrary, many still greet this news with "
2620 "amazement and find it hard to imagine a time when pink connoted masculinity."
2621 msgstr ""
2622
2623 #. type: Content of: <article><sect1><para>
2624 msgid ""
2625 "After 40 years of studiously ignoring antitrust analysis and enforcement, "
2626 "it’s not surprising that we’ve all but forgotten that antitrust exists, that "
2627 "in living memory, growth through mergers and acquisitions were largely "
2628 "prohibited under law, that market-cornering strategies like vertical "
2629 "integration could land a company in court."
2630 msgstr ""
2631
2632 #. type: Content of: <article><sect1><para>
2633 msgid ""
2634 "Antitrust is a market society’s steering wheel, the control of first resort "
2635 "to keep would-be masters of the universe in their lanes. But Bork and his "
2636 "cohort ripped out our steering wheel 40 years ago. The car is still "
2637 "barreling along, and so we’re yanking as hard as we can on all the "
2638 "<emphasis>other</emphasis> controls in the car as well as desperately "
2639 "flapping the doors and rolling the windows up and down in the hopes that one "
2640 "of these other controls can be repurposed to let us choose where we’re "
2641 "heading before we careen off a cliff."
2642 msgstr ""
2643
2644 #. type: Content of: <article><sect1><para>
2645 msgid ""
2646 "It’s like a 1960s science-fiction plot come to life: People stuck in a "
2647 "<quote>generation ship,</quote> plying its way across the stars, a ship once "
2648 "piloted by their ancestors; and now, after a great cataclysm, the ship’s "
2649 "crew have forgotten that they’re in a ship at all and no longer remember "
2650 "where the control room is. Adrift, the ship is racing toward its extinction, "
2651 "and unless we can seize the controls and execute emergency course "
2652 "correction, we’re all headed for a fiery death in the heart of a sun."
2653 msgstr ""
2654
2655 #. type: Content of: <article><sect1><title>
2656 msgid "Surveillance still matters"
2657 msgstr ""
2658
2659 #. type: Content of: <article><sect1><para>
2660 msgid ""
2661 "None of this is to minimize the problems with surveillance. Surveillance "
2662 "matters, and Big Tech’s use of surveillance <emphasis>is</emphasis> an "
2663 "existential risk to our species, but that’s not because surveillance and "
2664 "machine learning rob us of our free will."
2665 msgstr ""
2666
2667 #. type: Content of: <article><sect1><para>
2668 msgid ""
2669 "Surveillance has become <emphasis>much</emphasis> more efficient thanks to "
2670 "Big Tech. In 1989, the Stasi — the East German secret police — had the whole "
2671 "country under surveillance, a massive undertaking that recruited one out of "
2672 "every 60 people to serve as an informant or intelligence operative."
2673 msgstr ""
2674
2675 #. type: Content of: <article><sect1><para>
2676 msgid ""
2677 "Today, we know that the NSA is spying on a significant fraction of the "
2678 "entire world’s population, and its ratio of surveillance operatives to the "
2679 "surveilled is more like 1:10,000 (that’s probably on the low side since it "
2680 "assumes that every American with top-secret clearance is working for the NSA "
2681 "on this project — we don’t know how many of those cleared people are "
2682 "involved in NSA spying, but it’s definitely not all of them)."
2683 msgstr ""
2684
2685 #. type: Content of: <article><sect1><para>
2686 msgid ""
2687 "How did the ratio of surveillable citizens expand from 1:60 to 1:10,000 in "
2688 "less than 30 years? It’s thanks to Big Tech. Our devices and services gather "
2689 "most of the data that the NSA mines for its surveillance project. We pay for "
2690 "these devices and the services they connect to, and then we painstakingly "
2691 "perform the data-entry tasks associated with logging facts about our lives, "
2692 "opinions, and preferences. This mass surveillance project has been largely "
2693 "useless for fighting terrorism: The NSA can <ulink url=\"https://www."
2694 "washingtonpost.com/world/national-security/nsa-cites-case-as-success-of-"
2695 "phone-data-collection-program/2013/08/08/fc915e5a-feda-11e2-96a8-"
2696 "d3b921c0924a_story.html\">only point to a single minor success story</ulink> "
2697 "in which it used its data collection program to foil an attempt by a U.S. "
2698 "resident to wire a few thousand dollars to an overseas terror group. It’s "
2699 "ineffective for much the same reason that commercial surveillance projects "
2700 "are largely ineffective at targeting advertising: The people who want to "
2701 "commit acts of terror, like people who want to buy a refrigerator, are "
2702 "extremely rare. If you’re trying to detect a phenomenon whose base rate is "
2703 "one in a million with an instrument whose accuracy is only 99%, then every "
2704 "true positive will come at the cost of 9,999 false positives."
2705 msgstr ""
2706
2707 #. type: Content of: <article><sect1><para>
2708 msgid ""
2709 "Let me explain that again: If one in a million people is a terrorist, then "
2710 "there will only be about one terrorist in a random sample of one million "
2711 "people. If your test for detecting terrorists is 99% accurate, it will "
2712 "identify 10,000 terrorists in your million-person sample (1% of one million "
2713 "is 10,000). For every true positive, you’ll get 9,999 false positives."
2714 msgstr ""
2715
2716 #. type: Content of: <article><sect1><para>
2717 msgid ""
2718 "In reality, the accuracy of algorithmic terrorism detection falls far short "
2719 "of the 99% mark, as does refrigerator ad targeting. The difference is that "
2720 "being falsely accused of wanting to buy a fridge is a minor nuisance while "
2721 "being falsely accused of planning a terror attack can destroy your life and "
2722 "the lives of everyone you love."
2723 msgstr ""
2724
2725 #. type: Content of: <article><sect1><para>
2726 msgid ""
2727 "Mass state surveillance is only feasible because of surveillance capitalism "
2728 "and its extremely low-yield ad-targeting systems, which require a constant "
2729 "feed of personal data to remain barely viable. Surveillance capitalism’s "
2730 "primary failure mode is mistargeted ads while mass state surveillance’s "
2731 "primary failure mode is grotesque human rights abuses, tending toward "
2732 "totalitarianism."
2733 msgstr ""
2734
2735 #. type: Content of: <article><sect1><para>
2736 msgid ""
2737 "State surveillance is no mere parasite on Big Tech, sucking up its data and "
2738 "giving nothing in return. In truth, the two are symbiotes: Big Tech sucks up "
2739 "our data for spy agencies, and spy agencies ensure that governments don’t "
2740 "limit Big Tech’s activities so severely that it would no longer serve the "
2741 "spy agencies’ needs. There is no firm distinction between state surveillance "
2742 "and surveillance capitalism; they are dependent on one another."
2743 msgstr ""
2744
2745 #. type: Content of: <article><sect1><para>
2746 msgid ""
2747 "To see this at work today, look no further than Amazon’s home surveillance "
2748 "device, the Ring doorbell, and its associated app, Neighbors. Ring — a "
2749 "product that Amazon acquired and did not develop in house — makes a camera-"
2750 "enabled doorbell that streams footage from your front door to your mobile "
2751 "device. The Neighbors app allows you to form a neighborhood-wide "
2752 "surveillance grid with your fellow Ring owners through which you can share "
2753 "clips of <quote>suspicious characters.</quote> If you’re thinking that this "
2754 "sounds like a recipe for letting curtain-twitching racists supercharge their "
2755 "suspicions of people with brown skin who walk down their blocks, <ulink url="
2756 "\"https://www.eff.org/deeplinks/2020/07/amazons-ring-enables-over-policing-"
2757 "efforts-some-americas-deadliest-law-enforcement\">you’re right</ulink>. Ring "
2758 "has become a <emphasis>de facto,</emphasis> off-the-books arm of the police "
2759 "without any of the pesky oversight or rules."
2760 msgstr ""
2761
2762 #. type: Content of: <article><sect1><para>
2763 msgid ""
2764 "In mid-2019, a series of public records requests revealed that Amazon had "
2765 "struck confidential deals with more than 400 local law enforcement agencies "
2766 "through which the agencies would promote Ring and Neighbors and in exchange "
2767 "get access to footage from Ring cameras. In theory, cops would need to "
2768 "request this footage through Amazon (and internal documents reveal that "
2769 "Amazon devotes substantial resources to coaching cops on how to spin a "
2770 "convincing story when doing so), but in practice, when a Ring customer turns "
2771 "down a police request, Amazon only requires the agency to formally request "
2772 "the footage from the company, which it will then produce."
2773 msgstr ""
2774
2775 #. type: Content of: <article><sect1><para>
2776 msgid ""
2777 "Ring and law enforcement have found many ways to intertwine their "
2778 "activities. Ring strikes secret deals to acquire real-time access to 911 "
2779 "dispatch and then streams alarming crime reports to Neighbors users, which "
2780 "serve as convincers for anyone who’s contemplating a surveillance doorbell "
2781 "but isn’t sure whether their neighborhood is dangerous enough to warrant it."
2782 msgstr ""
2783
2784 #. type: Content of: <article><sect1><para>
2785 msgid ""
2786 "The more the cops buzz-market the surveillance capitalist Ring, the more "
2787 "surveillance capability the state gets. Cops who rely on private entities "
2788 "for law-enforcement roles then brief against any controls on the deployment "
2789 "of that technology while the companies return the favor by lobbying against "
2790 "rules requiring public oversight of police surveillance technology. The more "
2791 "the cops rely on Ring and Neighbors, the harder it will be to pass laws to "
2792 "curb them. The fewer laws there are against them, the more the cops will "
2793 "rely on them."
2794 msgstr ""
2795
2796 #. type: Content of: <article><sect1><title>
2797 msgid "Dignity and sanctuary"
2798 msgstr ""
2799
2800 #. type: Content of: <article><sect1><para>
2801 msgid ""
2802 "But even if we could exercise democratic control over our states and force "
2803 "them to stop raiding surveillance capitalism’s reservoirs of behavioral "
2804 "data, surveillance capitalism would still harm us."
2805 msgstr ""
2806
2807 #. type: Content of: <article><sect1><para>
2808 msgid ""
2809 "This is an area where Zuboff shines. Her chapter on <quote>sanctuary</quote> "
2810 "— the feeling of being unobserved — is a beautiful hymn to introspection, "
2811 "calmness, mindfulness, and tranquility."
2812 msgstr ""
2813
2814 #. type: Content of: <article><sect1><para>
2815 msgid ""
2816 "When you are watched, something changes. Anyone who has ever raised a child "
2817 "knows this. You might look up from your book (or more realistically, from "
2818 "your phone) and catch your child in a moment of profound realization and "
2819 "growth, a moment where they are learning something that is right at the edge "
2820 "of their abilities, requiring their entire ferocious concentration. For a "
2821 "moment, you’re transfixed, watching that rare and beautiful moment of focus "
2822 "playing out before your eyes, and then your child looks up and sees you "
2823 "seeing them, and the moment collapses. To grow, you need to be and expose "
2824 "your authentic self, and in that moment, you are vulnerable like a hermit "
2825 "crab scuttling from one shell to the next. The tender, unprotected tissues "
2826 "you expose in that moment are too delicate to reveal in the presence of "
2827 "another, even someone you trust as implicitly as a child trusts their parent."
2828 msgstr ""
2829
2830 #. type: Content of: <article><sect1><para>
2831 msgid ""
2832 "In the digital age, our authentic selves are inextricably tied to our "
2833 "digital lives. Your search history is a running ledger of the questions "
2834 "you’ve pondered. Your location history is a record of the places you’ve "
2835 "sought out and the experiences you’ve had there. Your social graph reveals "
2836 "the different facets of your identity, the people you’ve connected with."
2837 msgstr ""
2838
2839 #. type: Content of: <article><sect1><para>
2840 msgid ""
2841 "To be observed in these activities is to lose the sanctuary of your "
2842 "authentic self."
2843 msgstr ""
2844
2845 #. type: Content of: <article><sect1><para>
2846 msgid ""
2847 "There’s another way in which surveillance capitalism robs us of our capacity "
2848 "to be our authentic selves: by making us anxious. Surveillance capitalism "
2849 "isn’t really a mind-control ray, but you don’t need a mind-control ray to "
2850 "make someone anxious. After all, another word for anxiety is agitation, and "
2851 "to make someone experience agitation, you need merely to agitate them. To "
2852 "poke them and prod them and beep at them and buzz at them and bombard them "
2853 "on an intermittent schedule that is just random enough that our limbic "
2854 "systems never quite become inured to it."
2855 msgstr ""
2856
2857 #. type: Content of: <article><sect1><para>
2858 msgid ""
2859 "Our devices and services are <quote>general purpose</quote> in that they can "
2860 "connect anything or anyone to anything or anyone else and that they can run "
2861 "any program that can be written. This means that the distraction rectangles "
2862 "in our pockets hold our most precious moments with our most beloved people "
2863 "and their most urgent or time-sensitive communications (from <quote>running "
2864 "late can you get the kid?</quote> to <quote>doctor gave me bad news and I "
2865 "need to talk to you RIGHT NOW</quote>) as well as ads for refrigerators and "
2866 "recruiting messages from Nazis."
2867 msgstr ""
2868
2869 #. type: Content of: <article><sect1><para>
2870 msgid ""
2871 "All day and all night, our pockets buzz, shattering our concentration and "
2872 "tearing apart the fragile webs of connection we spin as we think through "
2873 "difficult ideas. If you locked someone in a cell and agitated them like "
2874 "this, we’d call it <quote>sleep deprivation torture,</quote> and it would be "
2875 "<ulink url=\"https://www.youtube.com/watch?v=1SKpRbvnx6g\">a war crime under "
2876 "the Geneva Conventions</ulink>."
2877 msgstr ""
2878
2879 #. type: Content of: <article><sect1><title>
2880 msgid "Afflicting the afflicted"
2881 msgstr ""
2882
2883 #. type: Content of: <article><sect1><para>
2884 msgid ""
2885 "The effects of surveillance on our ability to be our authentic selves are "
2886 "not equal for all people. Some of us are lucky enough to live in a time and "
2887 "place in which all the most important facts of our lives are widely and "
2888 "roundly socially acceptable and can be publicly displayed without the risk "
2889 "of social consequence."
2890 msgstr ""
2891
2892 #. type: Content of: <article><sect1><para>
2893 msgid ""
2894 "But for many of us, this is not true. Recall that in living memory, many of "
2895 "the ways of being that we think of as socially acceptable today were once "
2896 "cause for dire social sanction or even imprisonment. If you are 65 years "
2897 "old, you have lived through a time in which people living in <quote>free "
2898 "societies</quote> could be imprisoned or sanctioned for engaging in "
2899 "homosexual activity, for falling in love with a person whose skin was a "
2900 "different color than their own, or for smoking weed."
2901 msgstr ""
2902
2903 #. type: Content of: <article><sect1><para>
2904 msgid ""
2905 "Today, these activities aren’t just decriminalized in much of the world, "
2906 "they’re considered normal, and the fallen prohibitions are viewed as "
2907 "shameful, regrettable relics of the past."
2908 msgstr ""
2909
2910 #. type: Content of: <article><sect1><para>
2911 msgid ""
2912 "How did we get from prohibition to normalization? Through private, personal "
2913 "activity: People who were secretly gay or secret pot-smokers or who secretly "
2914 "loved someone with a different skin color were vulnerable to retaliation if "
2915 "they made their true selves known and were limited in how much they could "
2916 "advocate for their own right to exist in the world and be true to "
2917 "themselves. But because there was a private sphere, these people could form "
2918 "alliances with their friends and loved ones who did not share their "
2919 "disfavored traits by having private conversations in which they came out, "
2920 "disclosing their true selves to the people around them and bringing them to "
2921 "their cause one conversation at a time."
2922 msgstr ""
2923
2924 #. type: Content of: <article><sect1><para>
2925 msgid ""
2926 "The right to choose the time and manner of these conversations was key to "
2927 "their success. It’s one thing to come out to your dad while you’re on a "
2928 "fishing trip away from the world and another thing entirely to blurt it out "
2929 "over the Christmas dinner table while your racist Facebook uncle is there to "
2930 "make a scene."
2931 msgstr ""
2932
2933 #. type: Content of: <article><sect1><para>
2934 msgid ""
2935 "Without a private sphere, there’s a chance that none of these changes would "
2936 "have come to pass and that the people who benefited from these changes would "
2937 "have either faced social sanction for coming out to a hostile world or would "
2938 "have never been able to reveal their true selves to the people they love."
2939 msgstr ""
2940
2941 #. type: Content of: <article><sect1><para>
2942 msgid ""
2943 "The corollary is that, unless you think that our society has attained social "
2944 "perfection — that your grandchildren in 50 years will ask you to tell them "
2945 "the story of how, in 2020, every injustice had been righted and no further "
2946 "change had to be made — then you should expect that right now, at this "
2947 "minute, there are people you love, whose happiness is key to your own, who "
2948 "have a secret in their hearts that stops them from ever being their "
2949 "authentic selves with you. These people are sorrowing and will go to their "
2950 "graves with that secret sorrow in their hearts, and the source of that "
2951 "sorrow will be the falsity of their relationship to you."
2952 msgstr ""
2953
2954 #. type: Content of: <article><sect1><para>
2955 msgid "A private realm is necessary for human progress."
2956 msgstr ""
2957
2958 #. type: Content of: <article><sect1><title>
2959 msgid "Any data you collect and retain will eventually leak"
2960 msgstr ""
2961
2962 #. type: Content of: <article><sect1><para>
2963 msgid ""
2964 "The lack of a private life can rob vulnerable people of the chance to be "
2965 "their authentic selves and constrain our actions by depriving us of "
2966 "sanctuary, but there is another risk that is borne by everyone, not just "
2967 "people with a secret: crime."
2968 msgstr ""
2969
2970 #. type: Content of: <article><sect1><para>
2971 msgid ""
2972 "Personally identifying information is of very limited use for the purpose of "
2973 "controlling peoples’ minds, but identity theft — really a catchall term for "
2974 "a whole constellation of terrible criminal activities that can destroy your "
2975 "finances, compromise your personal integrity, ruin your reputation, or even "
2976 "expose you to physical danger — thrives on it."
2977 msgstr ""
2978
2979 #. type: Content of: <article><sect1><para>
2980 msgid ""
2981 "Attackers are not limited to using data from one breached source, either. "
2982 "Multiple services have suffered breaches that exposed names, addresses, "
2983 "phone numbers, passwords, sexual tastes, school grades, work performance, "
2984 "brushes with the criminal justice system, family details, genetic "
2985 "information, fingerprints and other biometrics, reading habits, search "
2986 "histories, literary tastes, pseudonymous identities, and other sensitive "
2987 "information. Attackers can merge data from these different breaches to build "
2988 "up extremely detailed dossiers on random subjects and then use different "
2989 "parts of the data for different criminal purposes."
2990 msgstr ""
2991
2992 #. type: Content of: <article><sect1><para>
2993 msgid ""
2994 "For example, attackers can use leaked username and password combinations to "
2995 "hijack whole fleets of commercial vehicles that <ulink url=\"https://www."
2996 "vice.com/en_us/article/zmpx4x/hacker-monitor-cars-kill-engine-gps-tracking-"
2997 "apps\">have been fitted with anti-theft GPS trackers and immobilizers</"
2998 "ulink> or to hijack baby monitors in order to <ulink url=\"https://www."
2999 "washingtonpost.com/technology/2019/04/23/how-nest-designed-keep-intruders-"
3000 "out-peoples-homes-effectively-allowed-hackers-get/?"
3001 "utm_term=.15220e98c550\">terrorize toddlers with the audio tracks from "
3002 "pornography</ulink>. Attackers use leaked data to trick phone companies into "
3003 "giving them your phone number, then they intercept SMS-based two-factor "
3004 "authentication codes in order to take over your email, bank account, and/or "
3005 "cryptocurrency wallets."
3006 msgstr ""
3007
3008 #. type: Content of: <article><sect1><para>
3009 msgid ""
3010 "Attackers are endlessly inventive in the pursuit of creative ways to "
3011 "weaponize leaked data. One common use of leaked data is to penetrate "
3012 "companies in order to access <emphasis>more</emphasis> data."
3013 msgstr ""
3014
3015 #. type: Content of: <article><sect1><para>
3016 msgid ""
3017 "Like spies, online fraudsters are totally dependent on companies over-"
3018 "collecting and over-retaining our data. Spy agencies sometimes pay companies "
3019 "for access to their data or intimidate them into giving it up, but sometimes "
3020 "they work just like criminals do — by <ulink url=\"https://www.bbc.com/news/"
3021 "world-us-canada-24751821\">sneaking data out of companies’ databases</ulink>."
3022 msgstr ""
3023
3024 #. type: Content of: <article><sect1><para>
3025 msgid ""
3026 "The over-collection of data has a host of terrible social consequences, from "
3027 "the erosion of our authentic selves to the undermining of social progress, "
3028 "from state surveillance to an epidemic of online crime. Commercial "
3029 "surveillance is also a boon to people running influence campaigns, but "
3030 "that’s the least of our troubles."
3031 msgstr ""
3032
3033 #. type: Content of: <article><sect1><title>
3034 msgid "Critical tech exceptionalism is still tech exceptionalism"
3035 msgstr ""
3036
3037 #. type: Content of: <article><sect1><para>
3038 msgid ""
3039 "Big Tech has long practiced technology exceptionalism: the idea that it "
3040 "should not be subject to the mundane laws and norms of <quote>meatspace.</"
3041 "quote> Mottoes like Facebook’s <quote>move fast and break things</quote> "
3042 "attracted justifiable scorn of the companies’ self-serving rhetoric."
3043 msgstr ""
3044
3045 #. type: Content of: <article><sect1><para>
3046 msgid ""
3047 "Tech exceptionalism got us all into a lot of trouble, so it’s ironic and "
3048 "distressing to see Big Tech’s critics committing the same sin."
3049 msgstr ""
3050
3051 #. type: Content of: <article><sect1><para>
3052 msgid ""
3053 "Big Tech is not a <quote>rogue capitalism</quote> that cannot be cured "
3054 "through the traditional anti-monopoly remedies of trustbusting (forcing "
3055 "companies to divest of competitors they have acquired) and bans on mergers "
3056 "to monopoly and other anti-competitive tactics. Big Tech does not have the "
3057 "power to use machine learning to influence our behavior so thoroughly that "
3058 "markets lose the ability to punish bad actors and reward superior "
3059 "competitors. Big Tech has no rule-writing mind-control ray that necessitates "
3060 "ditching our old toolbox."
3061 msgstr ""
3062
3063 #. type: Content of: <article><sect1><para>
3064 msgid ""
3065 "The thing is, people have been claiming to have perfected mind-control rays "
3066 "for centuries, and every time, it turned out to be a con — though sometimes "
3067 "the con artists were also conning themselves."
3068 msgstr ""
3069
3070 #. type: Content of: <article><sect1><para>
3071 msgid ""
3072 "For generations, the advertising industry has been steadily improving its "
3073 "ability to sell advertising services to businesses while only making "
3074 "marginal gains in selling those businesses’ products to prospective "
3075 "customers. John Wanamaker’s lament that <quote>50% of my advertising budget "
3076 "is wasted, I just don’t know which 50%</quote> is a testament to the triumph "
3077 "of <emphasis>ad executives</emphasis>, who successfully convinced Wanamaker "
3078 "that only half of the money he spent went to waste."
3079 msgstr ""
3080
3081 #. type: Content of: <article><sect1><para>
3082 msgid ""
3083 "The tech industry has made enormous improvements in the science of "
3084 "convincing businesses that they’re good at advertising while their actual "
3085 "improvements to advertising — as opposed to targeting — have been pretty ho-"
3086 "hum. The vogue for machine learning — and the mystical invocation of "
3087 "<quote>artificial intelligence</quote> as a synonym for straightforward "
3088 "statistical inference techniques — has greatly boosted the efficacy of Big "
3089 "Tech’s sales pitch as marketers have exploited potential customers’ lack of "
3090 "technical sophistication to get away with breathtaking acts of overpromising "
3091 "and underdelivering."
3092 msgstr ""
3093
3094 #. type: Content of: <article><sect1><para>
3095 msgid ""
3096 "It’s tempting to think that if businesses are willing to pour billions into "
3097 "a venture that the venture must be a good one. Yet there are plenty of times "
3098 "when this rule of thumb has led us astray. For example, it’s virtually "
3099 "unheard of for managed investment funds to outperform simple index funds, "
3100 "and investors who put their money into the hands of expert money managers "
3101 "overwhelmingly fare worse than those who entrust their savings to index "
3102 "funds. But managed funds still account for the majority of the money "
3103 "invested in the markets, and they are patronized by some of the richest, "
3104 "most sophisticated investors in the world. Their vote of confidence in an "
3105 "underperforming sector is a parable about the role of luck in wealth "
3106 "accumulation, not a sign that managed funds are a good buy."
3107 msgstr ""
3108
3109 #. type: Content of: <article><sect1><para>
3110 msgid ""
3111 "The claims of Big Tech’s mind-control system are full of tells that the "
3112 "enterprise is a con. For example, <ulink url=\"https://www.frontiersin.org/"
3113 "articles/10.3389/fpsyg.2020.01415/full\">the reliance on the <quote>Big "
3114 "Five</quote> personality traits</ulink> as a primary means of influencing "
3115 "people even though the <quote>Big Five</quote> theory is unsupported by any "
3116 "large-scale, peer-reviewed studies and is <ulink url=\"https://www.wired.com/"
3117 "story/the-noisy-fallacies-of-psychographic-targeting/\">mostly the realm of "
3118 "marketing hucksters and pop psych</ulink>."
3119 msgstr ""
3120
3121 #. type: Content of: <article><sect1><para>
3122 msgid ""
3123 "Big Tech’s promotional materials also claim that their algorithms can "
3124 "accurately perform <quote>sentiment analysis</quote> or detect peoples’ "
3125 "moods based on their <quote>microexpressions,</quote> but <ulink url="
3126 "\"https://www.npr.org/2018/09/12/647040758/advertising-on-facebook-is-it-"
3127 "worth-it\">these are marketing claims, not scientific ones</ulink>. These "
3128 "methods are largely untested by independent scientific experts, and where "
3129 "they have been tested, they’ve been found sorely wanting. Microexpressions "
3130 "are particularly suspect as the companies that specialize in training people "
3131 "to detect them <ulink url=\"https://theintercept.com/2017/02/08/tsas-own-"
3132 "files-show-doubtful-science-behind-its-behavior-screening-program/\">have "
3133 "been shown</ulink> to underperform relative to random chance."
3134 msgstr ""
3135
3136 #. type: Content of: <article><sect1><para>
3137 msgid ""
3138 "Big Tech has been so good at marketing its own supposed superpowers that "
3139 "it’s easy to believe that they can market everything else with similar "
3140 "acumen, but it’s a mistake to believe the hype. Any statement a company "
3141 "makes about the quality of its products is clearly not impartial. The fact "
3142 "that we distrust all the things that Big Tech says about its data handling, "
3143 "compliance with privacy laws, etc., is only reasonable — but why on Earth "
3144 "would we treat Big Tech’s marketing literature as the gospel truth? Big Tech "
3145 "lies about just about <emphasis>everything</emphasis>, including how well "
3146 "its machine-learning fueled persuasion systems work."
3147 msgstr ""
3148
3149 #. type: Content of: <article><sect1><para>
3150 msgid ""
3151 "That skepticism should infuse all of our evaluations of Big Tech and its "
3152 "supposed abilities, including our perusal of its patents. Zuboff vests these "
3153 "patents with enormous significance, pointing out that Google claimed "
3154 "extensive new persuasion capabilities in <ulink url=\"https://patents.google."
3155 "com/patent/US20050131762A1/en\">its patent filings</ulink>. These claims are "
3156 "doubly suspect: first, because they are so self-serving, and second, because "
3157 "the patent itself is so notoriously an invitation to exaggeration."
3158 msgstr ""
3159
3160 #. type: Content of: <article><sect1><para>
3161 msgid ""
3162 "Patent applications take the form of a series of claims and range from broad "
3163 "to narrow. A typical patent starts out by claiming that its authors have "
3164 "invented a method or system for doing every conceivable thing that anyone "
3165 "might do, ever, with any tool or device. Then it narrows that claim in "
3166 "successive stages until we get to the actual <quote>invention</quote> that "
3167 "is the true subject of the patent. The hope is that the patent examiner — "
3168 "who is almost certainly overworked and underinformed — will miss the fact "
3169 "that some or all of these claims are ridiculous, or at least suspect, and "
3170 "grant the patent’s broader claims. Patents for unpatentable things are still "
3171 "incredibly useful because they can be wielded against competitors who might "
3172 "license that patent or steer clear of its claims rather than endure the "
3173 "lengthy, expensive process of contesting it."
3174 msgstr ""
3175
3176 #. type: Content of: <article><sect1><para>
3177 msgid ""
3178 "What’s more, software patents are routinely granted even though the filer "
3179 "doesn’t have any evidence that they can do the thing claimed by the patent. "
3180 "That is, you can patent an <quote>invention</quote> that you haven’t "
3181 "actually made and that you don’t know how to make."
3182 msgstr ""
3183
3184 #. type: Content of: <article><sect1><para>
3185 msgid ""
3186 "With these considerations in hand, it becomes obvious that the fact that a "
3187 "Big Tech company has patented what it <emphasis>says</emphasis> is an "
3188 "effective mind-control ray is largely irrelevant to whether Big Tech can in "
3189 "fact control our minds."
3190 msgstr ""
3191
3192 #. type: Content of: <article><sect1><para>
3193 msgid ""
3194 "Big Tech collects our data for many reasons, including the diminishing "
3195 "returns on existing stores of data. But many tech companies also collect "
3196 "data out of a mistaken tech exceptionalist belief in the network effects of "
3197 "data. Network effects occur when each new user in a system increases its "
3198 "value. The classic example is fax machines: A single fax machine is of no "
3199 "use, two fax machines are of limited use, but every new fax machine that’s "
3200 "put to use after the first doubles the number of possible fax-to-fax links."
3201 msgstr ""
3202
3203 #. type: Content of: <article><sect1><para>
3204 msgid ""
3205 "Data mined for predictive systems doesn’t necessarily produce these "
3206 "dividends. Think of Netflix: The predictive value of the data mined from a "
3207 "million English-speaking Netflix viewers is hardly improved by the addition "
3208 "of one more user’s viewing data. Most of the data Netflix acquires after "
3209 "that first minimum viable sample duplicates existing data and produces only "
3210 "minimal gains. Meanwhile, retraining models with new data gets progressively "
3211 "more expensive as the number of data points increases, and manual tasks like "
3212 "labeling and validating data do not get cheaper at scale."
3213 msgstr ""
3214
3215 #. type: Content of: <article><sect1><para>
3216 msgid ""
3217 "Businesses pursue fads to the detriment of their profits all the time, "
3218 "especially when the businesses and their investors are not motivated by the "
3219 "prospect of becoming profitable but rather by the prospect of being acquired "
3220 "by a Big Tech giant or by having an IPO. For these firms, ticking faddish "
3221 "boxes like <quote>collects as much data as possible</quote> might realize a "
3222 "bigger return on investment than <quote>collects a business-appropriate "
3223 "quantity of data.</quote>"
3224 msgstr ""
3225
3226 #. type: Content of: <article><sect1><para>
3227 msgid ""
3228 "This is another harm of tech exceptionalism: The belief that more data "
3229 "always produces more profits in the form of more insights that can be "
3230 "translated into better mind-control rays drives firms to over-collect and "
3231 "over-retain data beyond all rationality. And since the firms are behaving "
3232 "irrationally, a good number of them will go out of business and become ghost "
3233 "ships whose cargo holds are stuffed full of data that can harm people in "
3234 "myriad ways — but which no one is responsible for antey longer. Even if the "
3235 "companies don’t go under, the data they collect is maintained behind the "
3236 "minimum viable security — just enough security to keep the company viable "
3237 "while it waits to get bought out by a tech giant, an amount calculated to "
3238 "spend not one penny more than is necessary on protecting data."
3239 msgstr ""
3240
3241 #. type: Content of: <article><sect1><title>
3242 msgid ""
3243 "How monopolies, not mind control, drive surveillance capitalism: The "
3244 "Snapchat story"
3245 msgstr ""
3246
3247 #. type: Content of: <article><sect1><para>
3248 msgid ""
3249 "For the first decade of its existence, Facebook competed with the social "
3250 "media giants of the day (Myspace, Orkut, etc.) by presenting itself as the "
3251 "pro-privacy alternative. Indeed, Facebook justified its walled garden — "
3252 "which let users bring in data from the web but blocked web services like "
3253 "Google Search from indexing and caching Facebook pages — as a pro-privacy "
3254 "measure that protected users from the surveillance-happy winners of the "
3255 "social media wars like Myspace."
3256 msgstr ""
3257
3258 #. type: Content of: <article><sect1><para>
3259 msgid ""
3260 "Despite frequent promises that it would never collect or analyze its users’ "
3261 "data, Facebook periodically created initiatives that did just that, like the "
3262 "creepy, ham-fisted Beacon tool, which spied on you as you moved around the "
3263 "web and then added your online activities to your public timeline, allowing "
3264 "your friends to monitor your browsing habits. Beacon sparked a user revolt. "
3265 "Every time, Facebook backed off from its surveillance initiative, but not "
3266 "all the way; inevitably, the new Facebook would be more surveilling than the "
3267 "old Facebook, though not quite as surveilling as the intermediate Facebook "
3268 "following the launch of the new product or service."
3269 msgstr ""
3270
3271 #. type: Content of: <article><sect1><para>
3272 msgid ""
3273 "The pace at which Facebook ramped up its surveillance efforts seems to have "
3274 "been set by Facebook’s competitive landscape. The more competitors Facebook "
3275 "had, the better it behaved. Every time a major competitor foundered, "
3276 "Facebook’s behavior <ulink url=\"https://papers.ssrn.com/sol3/papers.cfm?"
3277 "abstract_id=3247362\">got markedly worse</ulink>."
3278 msgstr ""
3279
3280 #. type: Content of: <article><sect1><para>
3281 msgid ""
3282 "All the while, Facebook was prodigiously acquiring companies, including a "
3283 "company called Onavo. Nominally, Onavo made a battery-monitoring mobile app. "
3284 "But the permissions that Onavo required were so expansive that the app was "
3285 "able to gather fine-grained telemetry on everything users did with their "
3286 "phones, including which apps they used and how they were using them."
3287 msgstr ""
3288
3289 #. type: Content of: <article><sect1><para>
3290 msgid ""
3291 "Through Onavo, Facebook discovered that it was losing market share to "
3292 "Snapchat, an app that — like Facebook a decade before — billed itself as the "
3293 "pro-privacy alternative to the status quo. Through Onavo, Facebook was able "
3294 "to mine data from the devices of Snapchat users, including both current and "
3295 "former Snapchat users. This spurred Facebook to acquire Instagram — some "
3296 "features of which competed with Snapchat — and then allowed Facebook to fine-"
3297 "tune Instagram’s features and sales pitch to erode Snapchat’s gains and "
3298 "ensure that Facebook would not have to face the kinds of competitive "
3299 "pressures it had earlier inflicted on Myspace and Orkut."
3300 msgstr ""
3301
3302 #. type: Content of: <article><sect1><para>
3303 msgid ""
3304 "The story of how Facebook crushed Snapchat reveals the relationship between "
3305 "monopoly and surveillance capitalism. Facebook combined surveillance with "
3306 "lax antitrust enforcement to spot the competitive threat of Snapchat on its "
3307 "horizon and then take decisive action against it. Facebook’s surveillance "
3308 "capitalism let it avert competitive pressure with anti-competitive tactics. "
3309 "Facebook users still want privacy — Facebook hasn’t used surveillance to "
3310 "brainwash them out of it — but they can’t get it because Facebook’s "
3311 "surveillance lets it destroy any hope of a rival service emerging that "
3312 "competes on privacy features."
3313 msgstr ""
3314
3315 #. type: Content of: <article><sect1><title>
3316 msgid "A monopoly over your friends"
3317 msgstr ""
3318
3319 #. type: Content of: <article><sect1><para>
3320 msgid ""
3321 "A decentralization movement has tried to erode the dominance of Facebook and "
3322 "other Big Tech companies by fielding <quote>indieweb</quote> alternatives — "
3323 "Mastodon as a Twitter alternative, Diaspora as a Facebook alternative, etc. "
3324 "— but these efforts have failed to attain any kind of liftoff."
3325 msgstr ""
3326
3327 #. type: Content of: <article><sect1><para>
3328 msgid ""
3329 "Fundamentally, each of these services is hamstrung by the same problem: "
3330 "Every potential user for a Facebook or Twitter alternative has to convince "
3331 "all their friends to follow them to a decentralized web alternative in order "
3332 "to continue to realize the benefit of social media. For many of us, the only "
3333 "reason to have a Facebook account is that our friends have Facebook "
3334 "accounts, and the reason they have Facebook accounts is that <emphasis>we</"
3335 "emphasis> have Facebook accounts."
3336 msgstr ""
3337
3338 #. type: Content of: <article><sect1><para>
3339 msgid ""
3340 "All of this has conspired to make Facebook — and other dominant platforms — "
3341 "into <quote>kill zones</quote> that investors will not fund new entrants for."
3342 msgstr ""
3343
3344 #. type: Content of: <article><sect1><para>
3345 msgid ""
3346 "And yet, all of today’s tech giants came into existence despite the "
3347 "entrenched advantage of the companies that came before them. To understand "
3348 "how that happened, you have to understand both interoperability and "
3349 "adversarial interoperability."
3350 msgstr ""
3351
3352 #. type: Content of: <article><sect1><blockquote><para>
3353 msgid "The hard problem of our species is coordination."
3354 msgstr ""
3355
3356 #. type: Content of: <article><sect1><para>
3357 msgid ""
3358 "<quote>Interoperability</quote> is the ability of two technologies to work "
3359 "with one another: Anyone can make an LP that will play on any record player, "
3360 "anyone can make a filter you can install in your stove’s extractor fan, "
3361 "anyone can make gasoline for your car, anyone can make a USB phone charger "
3362 "that fits in your car’s cigarette lighter receptacle, anyone can make a "
3363 "light bulb that works in your light socket, anyone can make bread that will "
3364 "toast in your toaster."
3365 msgstr ""
3366
3367 #. type: Content of: <article><sect1><para>
3368 msgid ""
3369 "Interoperability is often a source of innovation and consumer benefit: Apple "
3370 "made the first commercially successful PC, but millions of independent "
3371 "software vendors made interoperable programs that ran on the Apple II Plus. "
3372 "The simple analog antenna inputs on the back of TVs first allowed cable "
3373 "operators to connect directly to TVs, then they allowed game console "
3374 "companies and then personal computer companies to use standard televisions "
3375 "as displays. Standard RJ-11 telephone jacks allowed for the production of "
3376 "phones from a variety of vendors in a variety of forms, from the free "
3377 "football-shaped phone that came with a <emphasis>Sports Illustrated</"
3378 "emphasis> subscription to business phones with speakers, hold functions, and "
3379 "so on and then answering machines and finally modems, paving the way for the "
3380 "internet revolution."
3381 msgstr ""
3382
3383 #. type: Content of: <article><sect1><para>
3384 msgid ""
3385 "<quote>Interoperability</quote> is often used interchangeably with "
3386 "<quote>standardization,</quote> which is the process when manufacturers and "
3387 "other stakeholders hammer out a set of agreed-upon rules for implementing a "
3388 "technology, such as the electrical plug on your wall, the CAN bus used by "
3389 "your car’s computer systems, or the HTML instructions that your browser "
3390 "interprets."
3391 msgstr ""
3392
3393 #. type: Content of: <article><sect1><para>
3394 msgid ""
3395 "But interoperability doesn’t require standardization — indeed, "
3396 "standardization often proceeds from the chaos of ad hoc interoperability "
3397 "measures. The inventor of the cigarette-lighter USB charger didn’t need to "
3398 "get permission from car manufacturers or even the manufacturers of the "
3399 "dashboard lighter subcomponent. The automakers didn’t take any "
3400 "countermeasures to prevent the use of these aftermarket accessories by their "
3401 "customers, but they also didn’t do anything to make life easier for the "
3402 "chargers’ manufacturers. This is a kind of <quote>neutral interoperability.</"
3403 "quote>"
3404 msgstr ""
3405
3406 #. type: Content of: <article><sect1><para>
3407 msgid ""
3408 "Beyond neutral interoperability, there is <quote>adversarial "
3409 "interoperability.</quote> That’s when a manufacturer makes a product that "
3410 "interoperates with another manufacturer’s product <emphasis>despite the "
3411 "second manufacturer’s objections</emphasis> and <emphasis>even if that means "
3412 "bypassing a security system designed to prevent interoperability</emphasis>."
3413 msgstr ""
3414
3415 #. type: Content of: <article><sect1><para>
3416 msgid ""
3417 "Probably the most familiar form of adversarial interoperability is third-"
3418 "party printer ink. Printer manufacturers claim that they sell printers below "
3419 "cost and that the only way they can recoup the losses they incur is by "
3420 "charging high markups on ink. To prevent the owners of printers from buying "
3421 "ink elsewhere, the printer companies deploy a suite of anti-customer "
3422 "security systems that detect and reject both refilled and third-party "
3423 "cartridges."
3424 msgstr ""
3425
3426 #. type: Content of: <article><sect1><para>
3427 msgid ""
3428 "Owners of printers take the position that HP and Epson and Brother are not "
3429 "charities and that customers for their wares have no obligation to help them "
3430 "survive, and so if the companies choose to sell their products at a loss, "
3431 "that’s their foolish choice and their consequences to live with. Likewise, "
3432 "competitors who make ink or refill kits observe that they don’t owe printer "
3433 "companies anything, and their erosion of printer companies’ margins are the "
3434 "printer companies’ problems, not their competitors’. After all, the printer "
3435 "companies shed no tears when they drive a refiller out of business, so why "
3436 "should the refillers concern themselves with the economic fortunes of the "
3437 "printer companies?"
3438 msgstr ""
3439
3440 #. type: Content of: <article><sect1><para>
3441 msgid ""
3442 "Adversarial interoperability has played an outsized role in the history of "
3443 "the tech industry: from the founding of the <quote>alt.*</quote> Usenet "
3444 "hierarchy (which was started against the wishes of Usenet’s maintainers and "
3445 "which grew to be bigger than all of Usenet combined) to the browser wars "
3446 "(when Netscape and Microsoft devoted massive engineering efforts to making "
3447 "their browsers incompatible with the other’s special commands and "
3448 "peccadilloes) to Facebook (whose success was built in part by helping its "
3449 "new users stay in touch with friends they’d left behind on Myspace because "
3450 "Facebook supplied them with a tool that scraped waiting messages from "
3451 "Myspace and imported them into Facebook, effectively creating an Facebook-"
3452 "based Myspace reader)."
3453 msgstr ""
3454
3455 #. type: Content of: <article><sect1><para>
3456 msgid ""
3457 "Today, incumbency is seen as an unassailable advantage. Facebook is where "
3458 "all of your friends are, so no one can start a Facebook competitor. But "
3459 "adversarial compatibility reverses the competitive advantage: If you were "
3460 "allowed to compete with Facebook by providing a tool that imported all your "
3461 "users’ waiting Facebook messages into an environment that competed on lines "
3462 "that Facebook couldn’t cross, like eliminating surveillance and ads, then "
3463 "Facebook would be at a huge disadvantage. It would have assembled all "
3464 "possible ex-Facebook users into a single, easy-to-find service; it would "
3465 "have educated them on how a Facebook-like service worked and what its "
3466 "potential benefits were; and it would have provided an easy means for "
3467 "disgruntled Facebook users to tell their friends where they might expect "
3468 "better treatment."
3469 msgstr ""
3470
3471 #. type: Content of: <article><sect1><para>
3472 msgid ""
3473 "Adversarial interoperability was once the norm and a key contributor to the "
3474 "dynamic, vibrant tech scene, but now it is stuck behind a thicket of laws "
3475 "and regulations that add legal risks to the tried-and-true tactics of "
3476 "adversarial interoperability. New rules and new interpretations of existing "
3477 "rules mean that a would-be adversarial interoperator needs to steer clear of "
3478 "claims under copyright, terms of service, trade secrecy, tortious "
3479 "interference, and patent."
3480 msgstr ""
3481
3482 #. type: Content of: <article><sect1><para>
3483 msgid ""
3484 "In the absence of a competitive market, lawmakers have resorted to assigning "
3485 "expensive, state-like duties to Big Tech firms, such as automatically "
3486 "filtering user contributions for copyright infringement or terrorist and "
3487 "extremist content or detecting and preventing harassment in real time or "
3488 "controlling access to sexual material."
3489 msgstr ""
3490
3491 #. type: Content of: <article><sect1><para>
3492 msgid ""
3493 "These measures put a floor under how small we can make Big Tech because only "
3494 "the very largest companies can afford the humans and automated filters "
3495 "needed to perform these duties."
3496 msgstr ""
3497
3498 #. type: Content of: <article><sect1><para>
3499 msgid ""
3500 "But that’s not the only way in which making platforms responsible for "
3501 "policing their users undermines competition. A platform that is expected to "
3502 "police its users’ conduct must prevent many vital adversarial "
3503 "interoperability techniques lest these subvert its policing measures. For "
3504 "example, if someone using a Twitter replacement like Mastodon is able to "
3505 "push messages into Twitter and read messages out of Twitter, they could "
3506 "avoid being caught by automated systems that detect and prevent harassment "
3507 "(such as systems that use the timing of messages or IP-based rules to make "
3508 "guesses about whether someone is a harasser)."
3509 msgstr ""
3510
3511 #. type: Content of: <article><sect1><para>
3512 msgid ""
3513 "To the extent that we are willing to let Big Tech police itself — rather "
3514 "than making Big Tech small enough that users can leave bad platforms for "
3515 "better ones and small enough that a regulation that simply puts a platform "
3516 "out of business will not destroy billions of users’ access to their "
3517 "communities and data — we build the case that Big Tech should be able to "
3518 "block its competitors and make it easier for Big Tech to demand legal "
3519 "enforcement tools to ban and punish attempts at adversarial interoperability."
3520 msgstr ""
3521
3522 #. type: Content of: <article><sect1><para>
3523 msgid ""
3524 "Ultimately, we can try to fix Big Tech by making it responsible for bad acts "
3525 "by its users, or we can try to fix the internet by cutting Big Tech down to "
3526 "size. But we can’t do both. To replace today’s giant products with "
3527 "pluralistic protocols, we need to clear the legal thicket that prevents "
3528 "adversarial interoperability so that tomorrow’s nimble, personal, small-"
3529 "scale products can federate themselves with giants like Facebook, allowing "
3530 "the users who’ve left to continue to communicate with users who haven’t left "
3531 "yet, reaching tendrils over Facebook’s garden wall that Facebook’s trapped "
3532 "users can use to scale the walls and escape to the global, open web."
3533 msgstr ""
3534
3535 #. type: Content of: <article><sect1><title>
3536 msgid "Fake news is an epistemological crisis"
3537 msgstr ""
3538
3539 #. type: Content of: <article><sect1><para>
3540 msgid ""
3541 "Tech is not the only industry that has undergone massive concentration since "
3542 "the Reagan era. Virtually every major industry — from oil to newspapers to "
3543 "meatpacking to sea freight to eyewear to online pornography — has become a "
3544 "clubby oligarchy that just a few players dominate."
3545 msgstr ""
3546
3547 #. type: Content of: <article><sect1><para>
3548 msgid ""
3549 "At the same time, every industry has become something of a tech industry as "
3550 "general-purpose computers and general-purpose networks and the promise of "
3551 "efficiencies through data-driven analysis infuse every device, process, and "
3552 "firm with tech."
3553 msgstr ""
3554
3555 #. type: Content of: <article><sect1><para>
3556 msgid ""
3557 "This phenomenon of industrial concentration is part of a wider story about "
3558 "wealth concentration overall as a smaller and smaller number of people own "
3559 "more and more of our world. This concentration of both wealth and industries "
3560 "means that our political outcomes are increasingly beholden to the parochial "
3561 "interests of the people and companies with all the money."
3562 msgstr ""
3563
3564 #. type: Content of: <article><sect1><para>
3565 msgid ""
3566 "That means that whenever a regulator asks a question with an obvious, "
3567 "empirical answer (<quote>Are humans causing climate change?</quote> or "
3568 "<quote>Should we let companies conduct commercial mass surveillance?</quote> "
3569 "or <quote>Does society benefit from allowing network neutrality violations?</"
3570 "quote>), the answer that comes out is only correct if that correctness meets "
3571 "with the approval of rich people and the industries that made them so "
3572 "wealthy."
3573 msgstr ""
3574
3575 #. type: Content of: <article><sect1><para>
3576 msgid ""
3577 "Rich people have always played an outsized role in politics and more so "
3578 "since the Supreme Court’s <emphasis>Citizens United</emphasis> decision "
3579 "eliminated key controls over political spending. Widening inequality and "
3580 "wealth concentration means that the very richest people are now a lot richer "
3581 "and can afford to spend a lot more money on political projects than ever "
3582 "before. Think of the Koch brothers or George Soros or Bill Gates."
3583 msgstr ""
3584
3585 #. type: Content of: <article><sect1><para>
3586 msgid ""
3587 "But the policy distortions of rich individuals pale in comparison to the "
3588 "policy distortions that concentrated industries are capable of. The "
3589 "companies in highly concentrated industries are much more profitable than "
3590 "companies in competitive industries — no competition means not having to "
3591 "reduce prices or improve quality to win customers — leaving them with bigger "
3592 "capital surpluses to spend on lobbying."
3593 msgstr ""
3594
3595 #. type: Content of: <article><sect1><para>
3596 msgid ""
3597 "Concentrated industries also find it easier to collaborate on policy "
3598 "objectives than competitive ones. When all the top execs from your industry "
3599 "can fit around a single boardroom table, they often do. And <emphasis>when</"
3600 "emphasis> they do, they can forge a consensus position on regulation."
3601 msgstr ""
3602
3603 #. type: Content of: <article><sect1><para>
3604 msgid ""
3605 "Rising through the ranks in a concentrated industry generally means working "
3606 "at two or three of the big companies. When there are only relatively few "
3607 "companies in a given industry, each company has a more ossified executive "
3608 "rank, leaving ambitious execs with fewer paths to higher positions unless "
3609 "they are recruited to a rival. This means that the top execs in concentrated "
3610 "industries are likely to have been colleagues at some point and socialize in "
3611 "the same circles — connected through social ties or, say, serving as "
3612 "trustees for each others’ estates. These tight social bonds foster a "
3613 "collegial, rather than competitive, attitude."
3614 msgstr ""
3615
3616 #. type: Content of: <article><sect1><para>
3617 msgid ""
3618 "Highly concentrated industries also present a regulatory conundrum. When an "
3619 "industry is dominated by just four or five companies, the only people who "
3620 "are likely to truly understand the industry’s practices are its veteran "
3621 "executives. This means that top regulators are often former execs of the "
3622 "companies they are supposed to be regulating. These turns in government are "
3623 "often tacitly understood to be leaves of absence from industry, with former "
3624 "employers welcoming their erstwhile watchdogs back into their executive "
3625 "ranks once their terms have expired."
3626 msgstr ""
3627
3628 #. type: Content of: <article><sect1><para>
3629 msgid ""
3630 "All this is to say that the tight social bonds, small number of firms, and "
3631 "regulatory capture of concentrated industries give the companies that "
3632 "comprise them the power to dictate many, if not all, of the regulations that "
3633 "bind them."
3634 msgstr ""
3635
3636 #. type: Content of: <article><sect1><para>
3637 msgid ""
3638 "This is increasingly obvious. Whether it’s payday lenders <ulink url="
3639 "\"https://www.washingtonpost.com/business/2019/02/25/how-payday-lending-"
3640 "industry-insider-tilted-academic-research-its-favor/\">winning the right to "
3641 "practice predatory lending</ulink> or Apple <ulink url=\"https://www.vice."
3642 "com/en_us/article/mgxayp/source-apple-will-fight-right-to-repair-legislation"
3643 "\">winning the right to decide who can fix your phone</ulink> or Google and "
3644 "Facebook winning the right to breach your private data without suffering "
3645 "meaningful consequences or victories for pipeline companies or impunity for "
3646 "opioid manufacturers or massive tax subsidies for incredibly profitable "
3647 "dominant businesses, it’s increasingly apparent that many of our official, "
3648 "evidence-based truth-seeking processes are, in fact, auctions for sale to "
3649 "the highest bidder."
3650 msgstr ""
3651
3652 #. type: Content of: <article><sect1><para>
3653 msgid ""
3654 "It’s really impossible to overstate what a terrifying prospect this is. We "
3655 "live in an incredibly high-tech society, and none of us could acquire the "
3656 "expertise to evaluate every technological proposition that stands between us "
3657 "and our untimely, horrible deaths. You might devote your life to acquiring "
3658 "the media literacy to distinguish good scientific journals from corrupt pay-"
3659 "for-play lookalikes and the statistical literacy to evaluate the quality of "
3660 "the analysis in the journals as well as the microbiology and epidemiology "
3661 "knowledge to determine whether you can trust claims about the safety of "
3662 "vaccines — but that would still leave you unqualified to judge whether the "
3663 "wiring in your home will give you a lethal shock <emphasis>and</emphasis> "
3664 "whether your car’s brakes’ software will cause them to fail unpredictably "
3665 "<emphasis>and</emphasis> whether the hygiene standards at your butcher are "
3666 "sufficient to keep you from dying after you finish your dinner."
3667 msgstr ""
3668
3669 #. type: Content of: <article><sect1><para>
3670 msgid ""
3671 "In a world as complex as this one, we have to defer to authorities, and we "
3672 "keep them honest by making those authorities accountable to us and binding "
3673 "them with rules to prevent conflicts of interest. We can’t possibly acquire "
3674 "the expertise to adjudicate conflicting claims about the best way to make "
3675 "the world safe and prosperous, but we <emphasis>can</emphasis> determine "
3676 "whether the adjudication process itself is trustworthy."
3677 msgstr ""
3678
3679 #. type: Content of: <article><sect1><para>
3680 msgid "Right now, it’s obviously not."
3681 msgstr ""
3682
3683 #. type: Content of: <article><sect1><para>
3684 msgid ""
3685 "The past 40 years of rising inequality and industry concentration, together "
3686 "with increasingly weak accountability and transparency for expert agencies, "
3687 "has created an increasingly urgent sense of impending doom, the sense that "
3688 "there are vast conspiracies afoot that operate with tacit official approval "
3689 "despite the likelihood they are working to better themselves by ruining the "
3690 "rest of us."
3691 msgstr ""
3692
3693 #. type: Content of: <article><sect1><para>
3694 msgid ""
3695 "For example, it’s been decades since Exxon’s own scientists concluded that "
3696 "its products would render the Earth uninhabitable by humans. And yet those "
3697 "decades were lost to us, in large part because Exxon lobbied governments and "
3698 "sowed doubt about the dangers of its products and did so with the "
3699 "cooperation of many public officials. When the survival of you and everyone "
3700 "you love is threatened by conspiracies, it’s not unreasonable to start "
3701 "questioning the things you think you know in an attempt to determine whether "
3702 "they, too, are the outcome of another conspiracy."
3703 msgstr ""
3704
3705 #. type: Content of: <article><sect1><para>
3706 msgid ""
3707 "The collapse of the credibility of our systems for divining and upholding "
3708 "truths has left us in a state of epistemological chaos. Once, most of us "
3709 "might have assumed that the system was working and that our regulations "
3710 "reflected our best understanding of the empirical truths of the world as "
3711 "they were best understood — now we have to find our own experts to help us "
3712 "sort the true from the false."
3713 msgstr ""
3714
3715 #. type: Content of: <article><sect1><para>
3716 msgid ""
3717 "If you’re like me, you probably believe that vaccines are safe, but you "
3718 "(like me) probably also can’t explain the microbiology or statistics. Few of "
3719 "us have the math skills to review the literature on vaccine safety and "
3720 "describe why their statistical reasoning is sound. Likewise, few of us can "
3721 "review the stats in the (now discredited) literature on opioid safety and "
3722 "explain how those stats were manipulated. Both vaccines and opioids were "
3723 "embraced by medical authorities, after all, and one is safe while the other "
3724 "could ruin your life. You’re left with a kind of inchoate constellation of "
3725 "rules of thumb about which experts you trust to fact-check controversial "
3726 "claims and then to explain how all those respectable doctors with their peer-"
3727 "reviewed research on opioid safety <emphasis>were</emphasis> an aberration "
3728 "and then how you know that the doctors writing about vaccine safety are "
3729 "<emphasis>not</emphasis> an aberration."
3730 msgstr ""
3731
3732 #. type: Content of: <article><sect1><para>
3733 msgid ""
3734 "I’m 100% certain that vaccinating is safe and effective, but I’m also at "
3735 "something of a loss to explain exactly, <emphasis>precisely,</emphasis> why "
3736 "I believe this, given all the corruption I know about and the many times the "
3737 "stamp of certainty has turned out to be a parochial lie told to further "
3738 "enrich the super rich."
3739 msgstr ""
3740
3741 #. type: Content of: <article><sect1><para>
3742 msgid ""
3743 "Fake news — conspiracy theories, racist ideologies, scientific denialism — "
3744 "has always been with us. What’s changed today is not the mix of ideas in the "
3745 "public discourse but the popularity of the worst ideas in that mix. "
3746 "Conspiracy and denial have skyrocketed in lockstep with the growth of Big "
3747 "Inequality, which has also tracked the rise of Big Tech and Big Pharma and "
3748 "Big Wrestling and Big Car and Big Movie Theater and Big Everything Else."
3749 msgstr ""
3750
3751 #. type: Content of: <article><sect1><para>
3752 msgid ""
3753 "No one can say for certain why this has happened, but the two dominant camps "
3754 "are idealism (the belief that the people who argue for these conspiracies "
3755 "have gotten better at explaining them, maybe with the help of machine-"
3756 "learning tools) or materialism (the ideas have become more attractive "
3757 "because of material conditions in the world)."
3758 msgstr ""
3759
3760 #. type: Content of: <article><sect1><para>
3761 msgid ""
3762 "I’m a materialist. I’ve been exposed to the arguments of conspiracy "
3763 "theorists all my life, and I have not experienced any qualitative leap in "
3764 "the quality of those arguments."
3765 msgstr ""
3766
3767 #. type: Content of: <article><sect1><para>
3768 msgid ""
3769 "The major difference is in the world, not the arguments. In a time where "
3770 "actual conspiracies are commonplace, conspiracy theories acquire a ring of "
3771 "plausibility."
3772 msgstr ""
3773
3774 #. type: Content of: <article><sect1><para>
3775 msgid ""
3776 "We have always had disagreements about what’s true, but today, we have a "
3777 "disagreement over how we know whether something is true. This is an "
3778 "epistemological crisis, not a crisis over belief. It’s a crisis over the "
3779 "credibility of our truth-seeking exercises, from scientific journals (in an "
3780 "era where the biggest journal publishers have been caught producing pay-to-"
3781 "play journals for junk science) to regulations (in an era where regulators "
3782 "are routinely cycling in and out of business) to education (in an era where "
3783 "universities are dependent on corporate donations to keep their lights on)."
3784 msgstr ""
3785
3786 #. type: Content of: <article><sect1><para>
3787 msgid ""
3788 "Targeting — surveillance capitalism — makes it easier to find people who are "
3789 "undergoing this epistemological crisis, but it doesn’t create the crisis. "
3790 "For that, you need to look to corruption."
3791 msgstr ""
3792
3793 #. type: Content of: <article><sect1><para>
3794 msgid ""
3795 "And, conveniently enough, it’s corruption that allows surveillance "
3796 "capitalism to grow by dismantling monopoly protections, by permitting "
3797 "reckless collection and retention of personal data, by allowing ads to be "
3798 "targeted in secret, and by foreclosing on the possibility of going somewhere "
3799 "else where you might continue to enjoy your friends without subjecting "
3800 "yourself to commercial surveillance."
3801 msgstr ""
3802
3803 #. type: Content of: <article><sect1><title>
3804 msgid "Tech is different"
3805 msgstr ""
3806
3807 #. type: Content of: <article><sect1><para>
3808 msgid ""
3809 "I reject both iterations of technological exceptionalism. I reject the idea "
3810 "that tech is uniquely terrible and led by people who are greedier or worse "
3811 "than the leaders of other industries, and I reject the idea that tech is so "
3812 "good — or so intrinsically prone to concentration — that it can’t be blamed "
3813 "for its present-day monopolistic status."
3814 msgstr ""
3815
3816 #. type: Content of: <article><sect1><para>
3817 msgid ""
3818 "I think tech is just another industry, albeit one that grew up in the "
3819 "absence of real monopoly constraints. It may have been first, but it isn’t "
3820 "the worst nor will it be the last."
3821 msgstr ""
3822
3823 #. type: Content of: <article><sect1><para>
3824 msgid ""
3825 "But there’s one way in which I <emphasis>am</emphasis> a tech "
3826 "exceptionalist. I believe that online tools are the key to overcoming "
3827 "problems that are much more urgent than tech monopolization: climate change, "
3828 "inequality, misogyny, and discrimination on the basis of race, gender "
3829 "identity, and other factors. The internet is how we will recruit people to "
3830 "fight those fights, and how we will coordinate their labor. Tech is not a "
3831 "substitute for democratic accountability, the rule of law, fairness, or "
3832 "stability — but it’s a means to achieve these things."
3833 msgstr ""
3834
3835 #. type: Content of: <article><sect1><para>
3836 msgid ""
3837 "The hard problem of our species is coordination. Everything from climate "
3838 "change to social change to running a business to making a family work can be "
3839 "viewed as a collective action problem."
3840 msgstr ""
3841
3842 #. type: Content of: <article><sect1><para>
3843 msgid ""
3844 "The internet makes it easier than at any time before to find people who want "
3845 "to work on a project with you — hence the success of free and open-source "
3846 "software, crowdfunding, and racist terror groups — and easier than ever to "
3847 "coordinate the work you do."
3848 msgstr ""
3849
3850 #. type: Content of: <article><sect1><para>
3851 msgid ""
3852 "The internet and the computers we connect to it also possess an exceptional "
3853 "quality: general-purposeness. The internet is designed to allow any two "
3854 "parties to communicate any data, using any protocol, without permission from "
3855 "anyone else. The only production design we have for computers is the general-"
3856 "purpose, <quote>Turing complete</quote> computer that can run every program "
3857 "we can express in symbolic logic."
3858 msgstr ""
3859
3860 #. type: Content of: <article><sect1><para>
3861 msgid ""
3862 "This means that every time someone with a special communications need "
3863 "invests in infrastructure and techniques to make the internet faster, "
3864 "cheaper, and more robust, this benefit redounds to everyone else who is "
3865 "using the internet to communicate. And this also means that every time "
3866 "someone with a special computing need invests to make computers faster, "
3867 "cheaper, and more robust, every other computing application is a potential "
3868 "beneficiary of this work."
3869 msgstr ""
3870
3871 #. type: Content of: <article><sect1><para>
3872 msgid ""
3873 "For these reasons, every type of communication is gradually absorbed into "
3874 "the internet, and every type of device — from airplanes to pacemakers — "
3875 "eventually becomes a computer in a fancy case."
3876 msgstr ""
3877
3878 #. type: Content of: <article><sect1><para>
3879 msgid ""
3880 "While these considerations don’t preclude regulating networks and computers, "
3881 "they do call for gravitas and caution when doing so because changes to "
3882 "regulatory frameworks could ripple out to have unintended consequences in "
3883 "many, many other domains."
3884 msgstr ""
3885
3886 #. type: Content of: <article><sect1><para>
3887 msgid ""
3888 "The upshot of this is that our best hope of solving the big coordination "
3889 "problems — climate change, inequality, etc. — is with free, fair, and open "
3890 "tech. Our best hope of keeping tech free, fair, and open is to exercise "
3891 "caution in how we regulate tech and to attend closely to the ways in which "
3892 "interventions to solve one problem might create problems in other domains."
3893 msgstr ""
3894
3895 #. type: Content of: <article><sect1><title>
3896 msgid "Ownership of facts"
3897 msgstr ""
3898
3899 #. type: Content of: <article><sect1><para>
3900 msgid ""
3901 "Big Tech has a funny relationship with information. When you’re generating "
3902 "information — anything from the location data streaming off your mobile "
3903 "device to the private messages you send to friends on a social network — it "
3904 "claims the rights to make unlimited use of that data."
3905 msgstr ""
3906
3907 #. type: Content of: <article><sect1><para>
3908 msgid ""
3909 "But when you have the audacity to turn the tables — to use a tool that "
3910 "blocks ads or slurps your waiting updates out of a social network and puts "
3911 "them in another app that lets you set your own priorities and suggestions or "
3912 "crawls their system to allow you to start a rival business — they claim that "
3913 "you’re stealing from them."
3914 msgstr ""
3915
3916 #. type: Content of: <article><sect1><para>
3917 msgid ""
3918 "The thing is, information is a very bad fit for any kind of private property "
3919 "regime. Property rights are useful for establishing markets that can lead to "
3920 "the effective development of fallow assets. These markets depend on clear "
3921 "titles to ensure that the things being bought and sold in them can, in fact, "
3922 "be bought and sold."
3923 msgstr ""
3924
3925 #. type: Content of: <article><sect1><para>
3926 msgid ""
3927 "Information rarely has such a clear title. Take phone numbers: There’s "
3928 "clearly something going wrong when Facebook slurps up millions of users’ "
3929 "address books and uses the phone numbers it finds in them to plot out social "
3930 "graphs and fill in missing information about other users."
3931 msgstr ""
3932
3933 #. type: Content of: <article><sect1><para>
3934 msgid ""
3935 "But the phone numbers Facebook nonconsensually acquires in this transaction "
3936 "are not the <quote>property</quote> of the users they’re taken from nor do "
3937 "they belong to the people whose phones ring when you dial those numbers. The "
3938 "numbers are mere integers, 10 digits in the U.S. and Canada, and they "
3939 "appear in millions of places, including somewhere deep in pi as well as "
3940 "numerous other contexts. Giving people ownership titles to integers is an "
3941 "obviously terrible idea."
3942 msgstr ""
3943
3944 #. type: Content of: <article><sect1><para>
3945 msgid ""
3946 "Likewise for the facts that Facebook and other commercial surveillance "
3947 "operators acquire about us, like that we are the children of our parents or "
3948 "the parents to our children or that we had a conversation with someone else "
3949 "or went to a public place. These data points can’t be property in the sense "
3950 "that your house or your shirt is your property because the title to them is "
3951 "intrinsically muddy: Does your mom own the fact that she is your mother? Do "
3952 "you? Do both of you? What about your dad — does he own this fact too, or "
3953 "does he have to license the fact from you (or your mom or both of you) in "
3954 "order to use this fact? What about the hundreds or thousands of other people "
3955 "who know these facts?"
3956 msgstr ""
3957
3958 #. type: Content of: <article><sect1><para>
3959 msgid ""
3960 "If you go to a Black Lives Matter demonstration, do the other demonstrators "
3961 "need your permission to post their photos from the event? The online fights "
3962 "over <ulink url=\"https://www.wired.com/story/how-to-take-photos-at-protests/"
3963 "\">when and how to post photos from demonstrations</ulink> reveal a nuanced, "
3964 "complex issue that cannot be easily hand-waved away by giving one party a "
3965 "property right that everyone else in the mix has to respect."
3966 msgstr ""
3967
3968 #. type: Content of: <article><sect1><para>
3969 msgid ""
3970 "The fact that information isn’t a good fit with property and markets doesn’t "
3971 "mean that it’s not valuable. Babies aren’t property, but they’re inarguably "
3972 "valuable. In fact, we have a whole set of rules just for babies as well as a "
3973 "subset of those rules that apply to humans more generally. Someone who "
3974 "argues that babies won’t be truly valuable until they can be bought and sold "
3975 "like loaves of bread would be instantly and rightfully condemned as a "
3976 "monster."
3977 msgstr ""
3978
3979 #. type: Content of: <article><sect1><para>
3980 msgid ""
3981 "It’s tempting to reach for the property hammer when Big Tech treats your "
3982 "information like a nail — not least because Big Tech are such prolific "
3983 "abusers of property hammers when it comes to <emphasis>their</emphasis> "
3984 "information. But this is a mistake. If we allow markets to dictate the use "
3985 "of our information, then we’ll find that we’re sellers in a buyers’ market "
3986 "where the Big Tech monopolies set a price for our data that is so low as to "
3987 "be insignificant or, more likely, set at a nonnegotiable price of zero in a "
3988 "click-through agreement that you don’t have the opportunity to modify."
3989 msgstr ""
3990
3991 #. type: Content of: <article><sect1><para>
3992 msgid ""
3993 "Meanwhile, establishing property rights over information will create "
3994 "insurmountable barriers to independent data processing. Imagine that we "
3995 "require a license to be negotiated when a translated document is compared "
3996 "with its original, something Google has done and continues to do billions of "
3997 "times to train its automated language translation tools. Google can afford "
3998 "this, but independent third parties cannot. Google can staff a clearances "
3999 "department to negotiate one-time payments to the likes of the EU (one of the "
4000 "major repositories of translated documents) while independent watchdogs "
4001 "wanting to verify that the translations are well-prepared, or to root out "
4002 "bias in translations, will find themselves needing a staffed-up legal "
4003 "department and millions for licenses before they can even get started."
4004 msgstr ""
4005
4006 #. type: Content of: <article><sect1><para>
4007 msgid ""
4008 "The same goes for things like search indexes of the web or photos of "
4009 "peoples’ houses, which have become contentious thanks to Google’s Street "
4010 "View project. Whatever problems may exist with Google’s photographing of "
4011 "street scenes, resolving them by letting people decide who can take pictures "
4012 "of the facades of their homes from a public street will surely create even "
4013 "worse ones. Think of how street photography is important for newsgathering — "
4014 "including informal newsgathering, like photographing abuses of authority — "
4015 "and how being able to document housing and street life are important for "
4016 "contesting eminent domain, advocating for social aid, reporting planning and "
4017 "zoning violations, documenting discriminatory and unequal living conditions, "
4018 "and more."
4019 msgstr ""
4020
4021 #. type: Content of: <article><sect1><para>
4022 msgid ""
4023 "The ownership of facts is antithetical to many kinds of human progress. It’s "
4024 "hard to imagine a rule that limits Big Tech’s exploitation of our collective "
4025 "labors without inadvertently banning people from gathering data on online "
4026 "harassment or compiling indexes of changes in language or simply "
4027 "investigating how the platforms are shaping our discourse — all of which "
4028 "require scraping data that other people have created and subjecting it to "
4029 "scrutiny and analysis."
4030 msgstr ""
4031
4032 #. type: Content of: <article><sect1><title>
4033 msgid "Persuasion works… slowly"
4034 msgstr ""
4035
4036 #. type: Content of: <article><sect1><para>
4037 msgid ""
4038 "The platforms may oversell their ability to persuade people, but obviously, "
4039 "persuasion works sometimes. Whether it’s the private realm that LGBTQ people "
4040 "used to recruit allies and normalize sexual diversity or the decadeslong "
4041 "project to convince people that markets are the only efficient way to solve "
4042 "complicated resource allocation problems, it’s clear that our societal "
4043 "attitudes <emphasis>can</emphasis> change."
4044 msgstr ""
4045
4046 #. type: Content of: <article><sect1><para>
4047 msgid ""
4048 "The project of shifting societal attitudes is a game of inches and years. "
4049 "For centuries, svengalis have purported to be able to accelerate this "
4050 "process, but even the most brutal forms of propaganda have struggled to make "
4051 "permanent changes. Joseph Goebbels was able to subject Germans to daily, "
4052 "mandatory, hourslong radio broadcasts, to round up and torture and murder "
4053 "dissidents, and to seize full control over their children’s education while "
4054 "banning any literature, broadcasts, or films that did not comport with his "
4055 "worldview."
4056 msgstr ""
4057
4058 #. type: Content of: <article><sect1><para>
4059 msgid ""
4060 "Yet, after 12 years of terror, once the war ended, Nazi ideology was largely "
4061 "discredited in both East and West Germany, and a program of national truth "
4062 "and reconciliation was put in its place. Racism and authoritarianism were "
4063 "never fully abolished in Germany, but neither were the majority of Germans "
4064 "irrevocably convinced of Nazism — and the rise of racist authoritarianism in "
4065 "Germany today tells us that the liberal attitudes that replaced Nazism were "
4066 "no more permanent than Nazism itself."
4067 msgstr ""
4068
4069 #. type: Content of: <article><sect1><para>
4070 msgid ""
4071 "Racism and authoritarianism have also always been with us. Anyone who’s "
4072 "reviewed the kind of messages and arguments that racists put forward today "
4073 "would be hard-pressed to say that they have gotten better at presenting "
4074 "their ideas. The same pseudoscience, appeals to fear, and circular logic "
4075 "that racists presented in the 1980s, when the cause of white supremacy was "
4076 "on the wane, are to be found in the communications of leading white "
4077 "nationalists today."
4078 msgstr ""
4079
4080 #. type: Content of: <article><sect1><para>
4081 msgid ""
4082 "If racists haven’t gotten more convincing in the past decade, then how is it "
4083 "that more people were convinced to be openly racist at that time? I believe "
4084 "that the answer lies in the material world, not the world of ideas. The "
4085 "ideas haven’t gotten more convincing, but people have become more afraid. "
4086 "Afraid that the state can’t be trusted to act as an honest broker in life-or-"
4087 "death decisions, from those regarding the management of the economy to the "
4088 "regulation of painkillers to the rules for handling private information. "
4089 "Afraid that the world has become a game of musical chairs in which the "
4090 "chairs are being taken away at a never-before-seen rate. Afraid that justice "
4091 "for others will come at their expense. Monopolism isn’t the cause of these "
4092 "fears, but the inequality and material desperation and policy malpractice "
4093 "that monopolism contributes to is a significant contributor to these "
4094 "conditions. Inequality creates the conditions for both conspiracies and "
4095 "violent racist ideologies, and then surveillance capitalism lets "
4096 "opportunists target the fearful and the conspiracy-minded."
4097 msgstr ""
4098
4099 #. type: Content of: <article><sect1><title>
4100 msgid "Paying won’t help"
4101 msgstr ""
4102
4103 #. type: Content of: <article><sect1><para>
4104 msgid ""
4105 "As the old saw goes, <quote>If you’re not paying for the product, you’re the "
4106 "product.</quote>"
4107 msgstr ""
4108
4109 #. type: Content of: <article><sect1><para>
4110 msgid ""
4111 "It’s a commonplace belief today that the advent of free, ad-supported media "
4112 "was the original sin of surveillance capitalism. The reasoning is that the "
4113 "companies that charged for access couldn’t <quote>compete with free</quote> "
4114 "and so they were driven out of business. Their ad-supported competitors, "
4115 "meanwhile, declared open season on their users’ data in a bid to improve "
4116 "their ad targeting and make more money and then resorted to the most "
4117 "sensationalist tactics to generate clicks on those ads. If only we’d pay for "
4118 "media again, we’d have a better, more responsible, more sober discourse that "
4119 "would be better for democracy."
4120 msgstr ""
4121
4122 #. type: Content of: <article><sect1><para>
4123 msgid ""
4124 "But the degradation of news products long precedes the advent of ad-"
4125 "supported online news. Long before newspapers were online, lax antitrust "
4126 "enforcement had opened the door for unprecedented waves of consolidation and "
4127 "roll-ups in newsrooms. Rival newspapers were merged, reporters and ad sales "
4128 "staff were laid off, physical plants were sold and leased back, leaving the "
4129 "companies loaded up with debt through leveraged buyouts and subsequent "
4130 "profit-taking by the new owners. In other words, it wasn’t merely shifts in "
4131 "the classified advertising market, which was long held to be the primary "
4132 "driver in the decline of the traditional newsroom, that made news companies "
4133 "unable to adapt to the internet — it was monopolism."
4134 msgstr ""
4135
4136 #. type: Content of: <article><sect1><para>
4137 msgid ""
4138 "Then, as news companies <emphasis>did</emphasis> come online, the ad "
4139 "revenues they commanded dropped even as the number of internet users (and "
4140 "thus potential online readers) increased. That shift was a function of "
4141 "consolidation in the ad sales market, with Google and Facebook emerging as "
4142 "duopolists who made more money every year from advertising while paying less "
4143 "and less of it to the publishers whose work the ads appeared alongside. "
4144 "Monopolism created a buyer’s market for ad inventory with Facebook and "
4145 "Google acting as gatekeepers."
4146 msgstr ""
4147
4148 #. type: Content of: <article><sect1><para>
4149 msgid ""
4150 "Paid services continue to exist alongside free ones, and often it is these "
4151 "paid services — anxious to prevent people from bypassing their paywalls or "
4152 "sharing paid media with freeloaders — that exert the most control over their "
4153 "customers. Apple’s iTunes and App Stores are paid services, but to maximize "
4154 "their profitability, Apple has to lock its platforms so that third parties "
4155 "can’t make compatible software without permission. These locks allow the "
4156 "company to exercise both editorial control (enabling it to exclude <ulink "
4157 "url=\"https://ncac.org/news/blog/does-apples-strict-app-store-content-policy-"
4158 "limit-freedom-of-expression\">controversial political material</ulink>) and "
4159 "technological control, including control over who can repair the devices it "
4160 "makes. If we’re worried that ad-supported products deprive people of their "
4161 "right to self-determination by using persuasion techniques to nudge their "
4162 "purchase decisions a few degrees in one direction or the other, then the "
4163 "near-total control a single company holds over the decision of who gets to "
4164 "sell you software, parts, and service for your iPhone should have us very "
4165 "worried indeed."
4166 msgstr ""
4167
4168 #. type: Content of: <article><sect1><para>
4169 msgid ""
4170 "We shouldn’t just be concerned about payment and control: The idea that "
4171 "paying will improve discourse is also dangerously wrong. The poor success "
4172 "rate of targeted advertising means that the platforms have to incentivize "
4173 "you to <quote>engage</quote> with posts at extremely high levels to generate "
4174 "enough pageviews to safeguard their profits. As discussed earlier, to "
4175 "increase engagement, platforms like Facebook use machine learning to guess "
4176 "which messages will be most inflammatory and make a point of shoving those "
4177 "into your eyeballs at every turn so that you will hate-click and argue with "
4178 "people."
4179 msgstr ""
4180
4181 #. type: Content of: <article><sect1><para>
4182 msgid ""
4183 "Perhaps paying would fix this, the reasoning goes. If platforms could be "
4184 "economically viable even if you stopped clicking on them once your "
4185 "intellectual and social curiosity had been slaked, then they would have no "
4186 "reason to algorithmically enrage you to get more clicks out of you, right?"
4187 msgstr ""
4188
4189 #. type: Content of: <article><sect1><para>
4190 msgid ""
4191 "There may be something to that argument, but it still ignores the wider "
4192 "economic and political context of the platforms and the world that allowed "
4193 "them to grow so dominant."
4194 msgstr ""
4195
4196 #. type: Content of: <article><sect1><para>
4197 msgid ""
4198 "Platforms are world-spanning and all-encompassing because they are "
4199 "monopolies, and they are monopolies because we have gutted our most "
4200 "important and reliable anti-monopoly rules. Antitrust was neutered as a key "
4201 "part of the project to make the wealthy wealthier, and that project has "
4202 "worked. The vast majority of people on Earth have a negative net worth, and "
4203 "even the dwindling middle class is in a precarious state, undersaved for "
4204 "retirement, underinsured for medical disasters, and undersecured against "
4205 "climate and technology shocks."
4206 msgstr ""
4207
4208 #. type: Content of: <article><sect1><para>
4209 msgid ""
4210 "In this wildly unequal world, paying doesn’t improve the discourse; it "
4211 "simply prices discourse out of the range of the majority of people. Paying "
4212 "for the product is dandy, if you can afford it."
4213 msgstr ""
4214
4215 #. type: Content of: <article><sect1><para>
4216 msgid ""
4217 "If you think today’s filter bubbles are a problem for our discourse, imagine "
4218 "what they’d be like if rich people inhabited free-flowing Athenian "
4219 "marketplaces of ideas where you have to pay for admission while everyone "
4220 "else lives in online spaces that are subsidized by wealthy benefactors who "
4221 "relish the chance to establish conversational spaces where the <quote>house "
4222 "rules</quote> forbid questioning the status quo. That is, imagine if the "
4223 "rich seceded from Facebook, and then, instead of running ads that made money "
4224 "for shareholders, Facebook became a billionaire’s vanity project that also "
4225 "happened to ensure that nobody talked about whether it was fair that only "
4226 "billionaires could afford to hang out in the rarified corners of the "
4227 "internet."
4228 msgstr ""
4229
4230 #. type: Content of: <article><sect1><para>
4231 msgid ""
4232 "Behind the idea of paying for access is a belief that free markets will "
4233 "address Big Tech’s dysfunction. After all, to the extent that people have a "
4234 "view of surveillance at all, it is generally an unfavorable one, and the "
4235 "longer and more thoroughly one is surveilled, the less one tends to like it. "
4236 "Same goes for lock-in: If HP’s ink or Apple’s App Store were really "
4237 "obviously fantastic, they wouldn’t need technical measures to prevent users "
4238 "from choosing a rival’s product. The only reason these technical "
4239 "countermeasures exist is that the companies don’t believe their customers "
4240 "would <emphasis>voluntarily</emphasis> submit to their terms, and they want "
4241 "to deprive them of the choice to take their business elsewhere."
4242 msgstr ""
4243
4244 #. type: Content of: <article><sect1><para>
4245 msgid ""
4246 "Advocates for markets laud their ability to aggregate the diffused knowledge "
4247 "of buyers and sellers across a whole society through demand signals, price "
4248 "signals, and so on. The argument for surveillance capitalism being a "
4249 "<quote>rogue capitalism</quote> is that machine-learning-driven persuasion "
4250 "techniques distort decision-making by consumers, leading to incorrect "
4251 "signals — consumers don’t buy what they prefer, they buy what they’re "
4252 "tricked into preferring. It follows that the monopolistic practices of lock-"
4253 "in, which do far more to constrain consumers’ free choices, are even more of "
4254 "a <quote>rogue capitalism.</quote>"
4255 msgstr ""
4256
4257 #. type: Content of: <article><sect1><para>
4258 msgid ""
4259 "The profitability of any business is constrained by the possibility that its "
4260 "customers will take their business elsewhere. Both surveillance and lock-in "
4261 "are anti-features that no customer wants. But monopolies can capture their "
4262 "regulators, crush their competitors, insert themselves into their customers’ "
4263 "lives, and corral people into <quote>choosing</quote> their services "
4264 "regardless of whether they want them — it’s fine to be terrible when there "
4265 "is no alternative."
4266 msgstr ""
4267
4268 #. type: Content of: <article><sect1><para>
4269 msgid ""
4270 "Ultimately, surveillance and lock-in are both simply business strategies "
4271 "that monopolists can choose. Surveillance companies like Google are "
4272 "perfectly capable of deploying lock-in technologies — just look at the "
4273 "onerous Android licensing terms that require device-makers to bundle in "
4274 "Google’s suite of applications. And lock-in companies like Apple are "
4275 "perfectly capable of subjecting their users to surveillance if it means "
4276 "keeping the Chinese government happy and preserving ongoing access to "
4277 "Chinese markets. Monopolies may be made up of good, ethical people, but as "
4278 "institutions, they are not your friend — they will do whatever they can get "
4279 "away with to maximize their profits, and the more monopolistic they are, the "
4280 "more they <emphasis>can</emphasis> get away with."
4281 msgstr ""
4282
4283 #. type: Content of: <article><sect1><title>
4284 msgid "An <quote>ecology</quote> moment for trustbusting"
4285 msgstr ""
4286
4287 #. type: Content of: <article><sect1><para>
4288 msgid ""
4289 "If we’re going to break Big Tech’s death grip on our digital lives, we’re "
4290 "going to have to fight monopolies. That may sound pretty mundane and old-"
4291 "fashioned, something out of the New Deal era, while ending the use of "
4292 "automated behavioral modification feels like the plotline of a really cool "
4293 "cyberpunk novel."
4294 msgstr ""
4295
4296 #. type: Content of: <article><sect1><para>
4297 msgid ""
4298 "Meanwhile, breaking up monopolies is something we seem to have forgotten how "
4299 "to do. There is a bipartisan, trans-Atlantic consensus that breaking up "
4300 "companies is a fool’s errand at best — liable to mire your federal "
4301 "prosecutors in decades of litigation — and counterproductive at worst, "
4302 "eroding the <quote>consumer benefits</quote> of large companies with massive "
4303 "efficiencies of scale."
4304 msgstr ""
4305
4306 #. type: Content of: <article><sect1><para>
4307 msgid ""
4308 "But trustbusters once strode the nation, brandishing law books, terrorizing "
4309 "robber barons, and shattering the illusion of monopolies’ all-powerful grip "
4310 "on our society. The trustbusting era could not begin until we found the "
4311 "political will — until the people convinced politicians they’d have their "
4312 "backs when they went up against the richest, most powerful men in the world."
4313 msgstr ""
4314
4315 #. type: Content of: <article><sect1><para>
4316 msgid "Could we find that political will again?"
4317 msgstr ""
4318
4319 #. type: Content of: <article><sect1><para>
4320 msgid ""
4321 "Copyright scholar James Boyle has described how the term <quote>ecology</"
4322 "quote> marked a turning point in environmental activism. Prior to the "
4323 "adoption of this term, people who wanted to preserve whale populations "
4324 "didn’t necessarily see themselves as fighting the same battle as people who "
4325 "wanted to protect the ozone layer or fight freshwater pollution or beat back "
4326 "smog or acid rain."
4327 msgstr ""
4328
4329 #. type: Content of: <article><sect1><para>
4330 msgid ""
4331 "But the term <quote>ecology</quote> welded these disparate causes together "
4332 "into a single movement, and the members of this movement found solidarity "
4333 "with one another. The people who cared about smog signed petitions "
4334 "circulated by the people who wanted to end whaling, and the anti-whalers "
4335 "marched alongside the people demanding action on acid rain. This uniting "
4336 "behind a common cause completely changed the dynamics of environmentalism, "
4337 "setting the stage for today’s climate activism and the sense that preserving "
4338 "the habitability of the planet Earth is a shared duty among all people."
4339 msgstr ""
4340
4341 #. type: Content of: <article><sect1><para>
4342 msgid ""
4343 "I believe we are on the verge of a new <quote>ecology</quote> moment "
4344 "dedicated to combating monopolies. After all, tech isn’t the only "
4345 "concentrated industry nor is it even the <emphasis>most</emphasis> "
4346 "concentrated of industries."
4347 msgstr ""
4348
4349 #. type: Content of: <article><sect1><para>
4350 msgid ""
4351 "You can find partisans for trustbusting in every sector of the economy. "
4352 "Everywhere you look, you can find people who’ve been wronged by monopolists "
4353 "who’ve trashed their finances, their health, their privacy, their "
4354 "educations, and the lives of people they love. Those people have the same "
4355 "cause as the people who want to break up Big Tech and the same enemies. When "
4356 "most of the world’s wealth is in the hands of a very few, it follows that "
4357 "nearly every large company will have overlapping shareholders."
4358 msgstr ""
4359
4360 #. type: Content of: <article><sect1><para>
4361 msgid ""
4362 "That’s the good news: With a little bit of work and a little bit of "
4363 "coalition building, we have more than enough political will to break up Big "
4364 "Tech and every other concentrated industry besides. First we take Facebook, "
4365 "then we take AT&amp;T/WarnerMedia."
4366 msgstr ""
4367
4368 #. type: Content of: <article><sect1><para>
4369 msgid ""
4370 "But here’s the bad news: Much of what we’re doing to tame Big Tech "
4371 "<emphasis>instead</emphasis> of breaking up the big companies also "
4372 "forecloses on the possibility of breaking them up later."
4373 msgstr ""
4374
4375 #. type: Content of: <article><sect1><para>
4376 msgid ""
4377 "Big Tech’s concentration currently means that their inaction on harassment, "
4378 "for example, leaves users with an impossible choice: absent themselves from "
4379 "public discourse by, say, quitting Twitter or endure vile, constant abuse. "
4380 "Big Tech’s over-collection and over-retention of data results in horrific "
4381 "identity theft. And their inaction on extremist recruitment means that white "
4382 "supremacists who livestream their shooting rampages can reach an audience of "
4383 "billions. The combination of tech concentration and media concentration "
4384 "means that artists’ incomes are falling even as the revenue generated by "
4385 "their creations are increasing."
4386 msgstr ""
4387
4388 #. type: Content of: <article><sect1><para>
4389 msgid ""
4390 "Yet governments confronting all of these problems all inevitably converge on "
4391 "the same solution: deputize the Big Tech giants to police their users and "
4392 "render them liable for their users’ bad actions. The drive to force Big Tech "
4393 "to use automated filters to block everything from copyright infringement to "
4394 "sex-trafficking to violent extremism means that tech companies will have to "
4395 "allocate hundreds of millions to run these compliance systems."
4396 msgstr ""
4397
4398 #. type: Content of: <article><sect1><para>
4399 msgid ""
4400 "These rules — the EU’s new Directive on Copyright, Australia’s new terror "
4401 "regulation, America’s FOSTA/SESTA sex-trafficking law and more — are not "
4402 "just death warrants for small, upstart competitors that might challenge Big "
4403 "Tech’s dominance but who lack the deep pockets of established incumbents to "
4404 "pay for all these automated systems. Worse still, these rules put a floor "
4405 "under how small we can hope to make Big Tech."
4406 msgstr ""
4407
4408 #. type: Content of: <article><sect1><para>
4409 msgid ""
4410 "That’s because any move to break up Big Tech and cut it down to size will "
4411 "have to cope with the hard limit of not making these companies so small that "
4412 "they can no longer afford to perform these duties — and it’s "
4413 "<emphasis>expensive</emphasis> to invest in those automated filters and "
4414 "outsource content moderation. It’s already going to be hard to unwind these "
4415 "deeply concentrated, chimeric behemoths that have been welded together in "
4416 "the pursuit of monopoly profits. Doing so while simultaneously finding some "
4417 "way to fill the regulatory void that will be left behind if these self-"
4418 "policing rulers were forced to suddenly abdicate will be much, much harder."
4419 msgstr ""
4420
4421 #. type: Content of: <article><sect1><para>
4422 msgid ""
4423 "Allowing the platforms to grow to their present size has given them a "
4424 "dominance that is nearly insurmountable — deputizing them with public duties "
4425 "to redress the pathologies created by their size makes it virtually "
4426 "impossible to reduce that size. Lather, rinse, repeat: If the platforms "
4427 "don’t get smaller, they will get larger, and as they get larger, they will "
4428 "create more problems, which will give rise to more public duties for the "
4429 "companies, which will make them bigger still."
4430 msgstr ""
4431
4432 #. type: Content of: <article><sect1><para>
4433 msgid ""
4434 "We can work to fix the internet by breaking up Big Tech and depriving them "
4435 "of monopoly profits, or we can work to fix Big Tech by making them spend "
4436 "their monopoly profits on governance. But we can’t do both. We have to "
4437 "choose between a vibrant, open internet or a dominated, monopolized internet "
4438 "commanded by Big Tech giants that we struggle with constantly to get them to "
4439 "behave themselves."
4440 msgstr ""
4441
4442 #. type: Content of: <article><sect1><title>
4443 msgid "Make Big Tech small again"
4444 msgstr ""
4445
4446 #. type: Content of: <article><sect1><para>
4447 msgid ""
4448 "Trustbusting is hard. Breaking big companies into smaller ones is expensive "
4449 "and time-consuming. So time-consuming that by the time you’re done, the "
4450 "world has often moved on and rendered years of litigation irrelevant. From "
4451 "1969 to 1982, the U.S. government pursued an antitrust case against IBM over "
4452 "its dominance of mainframe computing — but the case collapsed in 1982 "
4453 "because mainframes were being speedily replaced by PCs."
4454 msgstr ""
4455
4456 #. type: Content of: <article><sect1><blockquote><para>
4457 msgid ""
4458 "A future U.S. president could simply direct their attorney general to "
4459 "enforce the law as it was written."
4460 msgstr ""
4461
4462 #. type: Content of: <article><sect1><para>
4463 msgid ""
4464 "It’s far easier to prevent concentration than to fix it, and reinstating the "
4465 "traditional contours of U.S. antitrust enforcement will, at the very least, "
4466 "prevent further concentration. That means bans on mergers between large "
4467 "companies, on big companies acquiring nascent competitors, and on platform "
4468 "companies competing directly with the companies that rely on the platforms."
4469 msgstr ""
4470
4471 #. type: Content of: <article><sect1><para>
4472 msgid ""
4473 "These powers are all in the plain language of U.S. antitrust laws, so in "
4474 "theory, a future U.S. president could simply direct their attorney general "
4475 "to enforce the law as it was written. But after decades of judicial "
4476 "<quote>education</quote> in the benefits of monopolies, after multiple "
4477 "administrations that have packed the federal courts with lifetime-appointed "
4478 "monopoly cheerleaders, it’s not clear that mere administrative action would "
4479 "do the trick."
4480 msgstr ""
4481
4482 #. type: Content of: <article><sect1><para>
4483 msgid ""
4484 "If the courts frustrate the Justice Department and the president, the next "
4485 "stop would be Congress, which could eliminate any doubt about how antitrust "
4486 "law should be enforced in the U.S. by passing new laws that boil down to "
4487 "saying, <quote>Knock it off. We all know what the Sherman Act says. Robert "
4488 "Bork was a deranged fantasist. For avoidance of doubt, <emphasis>fuck that "
4489 "guy</emphasis>.</quote> In other words, the problem with monopolies is "
4490 "<emphasis>monopolism</emphasis> — the concentration of power into too few "
4491 "hands, which erodes our right to self-determination. If there is a monopoly, "
4492 "the law wants it gone, period. Sure, get rid of monopolies that create "
4493 "<quote>consumer harm</quote> in the form of higher prices, but also, "
4494 "<emphasis>get rid of other monopolies, too</emphasis>."
4495 msgstr ""
4496
4497 #. type: Content of: <article><sect1><para>
4498 msgid ""
4499 "But this only prevents things from getting worse. To help them get better, "
4500 "we will have to build coalitions with other activists in the anti-monopoly "
4501 "ecology movement — a pluralism movement or a self-determination movement — "
4502 "and target existing monopolies in every industry for breakup and structural "
4503 "separation rules that prevent, for example, the giant eyewear monopolist "
4504 "Luxottica from dominating both the sale and the manufacture of spectacles."
4505 msgstr ""
4506
4507 #. type: Content of: <article><sect1><para>
4508 msgid ""
4509 "In an important sense, it doesn’t matter which industry the breakups begin "
4510 "in. Once they start, shareholders in <emphasis>every</emphasis> industry "
4511 "will start to eye their investments in monopolists skeptically. As "
4512 "trustbusters ride into town and start making lives miserable for "
4513 "monopolists, the debate around every corporate boardroom’s table will shift. "
4514 "People within corporations who’ve always felt uneasy about monopolism will "
4515 "gain a powerful new argument to fend off their evil rivals in the corporate "
4516 "hierarchy: <quote>If we do it my way, we make less money; if we do it your "
4517 "way, a judge will fine us billions and expose us to ridicule and public "
4518 "disapprobation. So even though I get that it would be really cool to do that "
4519 "merger, lock out that competitor, or buy that little company and kill it "
4520 "before it can threaten it, we really shouldn’t — not if we don’t want to get "
4521 "tied to the DOJ’s bumper and get dragged up and down Trustbuster Road for "
4522 "the next 10 years.</quote>"
4523 msgstr ""
4524
4525 #. type: Content of: <article><sect1><title>
4526 msgid "20 GOTO 10"
4527 msgstr ""
4528
4529 #. type: Content of: <article><sect1><para>
4530 msgid ""
4531 "Fixing Big Tech will require a lot of iteration. As cyber lawyer Lawrence "
4532 "Lessig wrote in his 1999 book, <emphasis>Code and Other Laws of Cyberspace</"
4533 "emphasis>, our lives are regulated by four forces: law (what’s legal), code "
4534 "(what’s technologically possible), norms (what’s socially acceptable), and "
4535 "markets (what’s profitable)."
4536 msgstr ""
4537
4538 #. type: Content of: <article><sect1><para>
4539 msgid ""
4540 "If you could wave a wand and get Congress to pass a law that re-fanged the "
4541 "Sherman Act tomorrow, you could use the impending breakups to convince "
4542 "venture capitalists to fund competitors to Facebook, Google, Twitter, and "
4543 "Apple that would be waiting in the wings after they were cut down to size."
4544 msgstr ""
4545
4546 #. type: Content of: <article><sect1><para>
4547 msgid ""
4548 "But getting Congress to act will require a massive normative shift, a mass "
4549 "movement of people who care about monopolies — and pulling them apart."
4550 msgstr ""
4551
4552 #. type: Content of: <article><sect1><para>
4553 msgid ""
4554 "Getting people to care about monopolies will take technological "
4555 "interventions that help them to see what a world free from Big Tech might "
4556 "look like. Imagine if someone could make a beloved (but unauthorized) third-"
4557 "party Facebook or Twitter client that dampens the anxiety-producing "
4558 "algorithmic drumbeat and still lets you talk to your friends without being "
4559 "spied upon — something that made social media more sociable and less toxic. "
4560 "Now imagine that it gets shut down in a brutal legal battle. It’s always "
4561 "easier to convince people that something must be done to save a thing they "
4562 "love than it is to excite them about something that doesn’t even exist yet."
4563 msgstr ""
4564
4565 #. type: Content of: <article><sect1><para>
4566 msgid ""
4567 "Neither tech nor law nor code nor markets are sufficient to reform Big Tech. "
4568 "But a profitable competitor to Big Tech could bankroll a legislative push; "
4569 "legal reform can embolden a toolsmith to make a better tool; the tool can "
4570 "create customers for a potential business who value the benefits of the "
4571 "internet but want them delivered without Big Tech; and that business can get "
4572 "funded and divert some of its profits to legal reform. 20 GOTO 10 (or "
4573 "lather, rinse, repeat). Do it again, but this time, get farther! After all, "
4574 "this time you’re starting with weaker Big Tech adversaries, a constituency "
4575 "that understands things can be better, Big Tech rivals who’ll help ensure "
4576 "their own future by bankrolling reform, and code that other programmers can "
4577 "build on to weaken Big Tech even further."
4578 msgstr ""
4579
4580 #. type: Content of: <article><sect1><para>
4581 msgid ""
4582 "The surveillance capitalism hypothesis — that Big Tech’s products really "
4583 "work as well as they say they do and that’s why everything is so screwed up "
4584 "— is way too easy on surveillance and even easier on capitalism. Companies "
4585 "spy because they believe their own BS, and companies spy because governments "
4586 "let them, and companies spy because any advantage from spying is so short-"
4587 "lived and minor that they have to do more and more of it just to stay in "
4588 "place."
4589 msgstr ""
4590
4591 #. type: Content of: <article><sect1><para>
4592 msgid ""
4593 "As to why things are so screwed up? Capitalism. Specifically, the monopolism "
4594 "that creates inequality and the inequality that creates monopolism. It’s a "
4595 "form of capitalism that rewards sociopaths who destroy the real economy to "
4596 "inflate the bottom line, and they get away with it for the same reason "
4597 "companies get away with spying: because our governments are in thrall to "
4598 "both the ideology that says monopolies are actually just fine and in thrall "
4599 "to the ideology that says that in a monopolistic world, you’d better not "
4600 "piss off the monopolists."
4601 msgstr ""
4602
4603 #. type: Content of: <article><sect1><para>
4604 msgid ""
4605 "Surveillance doesn’t make capitalism rogue. Capitalism’s unchecked rule "
4606 "begets surveillance. Surveillance isn’t bad because it lets people "
4607 "manipulate us. It’s bad because it crushes our ability to be our authentic "
4608 "selves — and because it lets the rich and powerful figure out who might be "
4609 "thinking of building guillotines and what dirt they can use to discredit "
4610 "those embryonic guillotine-builders before they can even get to the "
4611 "lumberyard."
4612 msgstr ""
4613
4614 #. type: Content of: <article><sect1><title>
4615 msgid "Up and through"
4616 msgstr ""
4617
4618 #. type: Content of: <article><sect1><para>
4619 msgid ""
4620 "With all the problems of Big Tech, it’s tempting to imagine solving the "
4621 "problem by returning to a world without tech at all. Resist that temptation."
4622 msgstr ""
4623
4624 #. type: Content of: <article><sect1><para>
4625 msgid ""
4626 "The only way out of our Big Tech problem is up and through. If our future is "
4627 "not reliant upon high tech, it will be because civilization has fallen. Big "
4628 "Tech wired together a planetary, species-wide nervous system that, with the "
4629 "proper reforms and course corrections, is capable of seeing us through the "
4630 "existential challenge of our species and planet. Now it’s up to us to seize "
4631 "the means of computation, putting that electronic nervous system under "
4632 "democratic, accountable control."
4633 msgstr ""
4634
4635 #. type: Content of: <article><sect1><para>
4636 msgid ""
4637 "I am, secretly, despite what I have said earlier, a tech exceptionalist. Not "
4638 "in the sense of thinking that tech should be given a free pass to monopolize "
4639 "because it has <quote>economies of scale</quote> or some other nebulous "
4640 "feature. I’m a tech exceptionalist because I believe that getting tech right "
4641 "matters and that getting it wrong will be an unmitigated catastrophe — and "
4642 "doing it right can give us the power to work together to save our "
4643 "civilization, our species, and our planet."
4644 msgstr ""
4645
4646 #, fuzzy
4647 #~| msgid "Doctorow"
4648 #~ msgid "Cory Doctorow"
4649 #~ msgstr "Doctorow"