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1 # SOME DESCRIPTIVE TITLE
2 # Copyright (C) YEAR Cory Doctorow
3 # This file is distributed under the same license as the How to Destroy Surveillance Capitalism package.
4 # FIRST AUTHOR <EMAIL@ADDRESS>, YEAR.
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26 msgid "How to Destroy Surveillance Capitalism"
27 msgstr "Wie man den Überwachungskapitalismus zerstört"
28
29 #. type: Content of: <article><articleinfo><authorgroup><author><firstname>
30 msgid "Cory"
31 msgstr "Cory"
32
33 #. type: Content of: <article><articleinfo><authorgroup><author><surname>
34 msgid "Doctorow"
35 msgstr "Doctorow"
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39 msgid "<city>Oslo</city>"
40 msgstr ""
41
42 #. type: Content of: <article><articleinfo>
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44 "<publisher> <publishername>Petter Reinholdtsen</publishername> <placeholder "
45 "type=\"address\" id=\"0\"/> </publisher> <copyright> <year>2020</year> "
46 "<holder>Cory Doctorow</holder> </copyright> <copyright> <year>2020</year> "
47 "<holder>Petter Reinholdtsen</holder> </copyright>"
48 msgstr ""
49
50 #. type: Content of: <article><articleinfo><legalnotice><para>
51 msgid "How to Destroy Surveillance Capitalism by Cory Doctorow."
52 msgstr "Wie man den Überwachungskapitalismus zerstört, von Cory Doctorow."
53
54 #. type: Content of: <article><articleinfo><legalnotice><para>
55 msgid "Published by Petter Reinholdtsen."
56 msgstr ""
57
58 #. type: Content of: <article><articleinfo><legalnotice><para>
59 msgid "ISBN 978-82-93828-XX-X (hard cover)"
60 msgstr ""
61
62 #. type: Content of: <article><articleinfo><legalnotice><para>
63 msgid "ISBN 978-82-93828-XX-X (paperback)"
64 msgstr ""
65
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76 "werden."
77
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80 "If you find typos, error or have other corrections to the translated text, "
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82 "personal-data-safe/how-to-destroy-surveillance-capitalism/nb_NO/\"/>."
83 msgstr ""
84 "Falls du Rechtschreibfehler oder sonstige Fehler findest, oder falls du "
85 "Verbesserungsvorschläge die Übersetzung betreffend hast, pflege diese auf "
86 "<ulink url=\"https://hosted.weblate.org/projects/rms-personal-data-safe/how-"
87 "to-destroy-surveillance-capitalism/de/\"/> ein."
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103 msgstr "Creative Commons, einige Rechte vorbehalten"
104
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109 #. type: Content of: <article><articleinfo><legalnotice><para>
110 msgid ""
111 "This book is licensed under a Creative Commons license. This license permits "
112 "any use of this work, so long as attribution is given and no derivatived "
113 "material is distributed. For more information about the license visit "
114 "<ulink url=\"https://creativecommons.org/licenses/by-nd/4.0/\"/>."
115 msgstr ""
116 "Dieses Buch steht unter einer Creative-Commons-Lizenz. Diese Lizenz erlaubt "
117 "beliebige Nutzung dieses Werks, so lange eine Namensnennung erfolgt und "
118 "keine Bearbeitungen erfolgen. Weitere Informationen über diese Lizenz "
119 "findest du unter <ulink url=\"https://creativecommons.org/licenses/by-nd/4.0/"
120 "\"/>."
121
122 #. type: Content of: <article><articleinfo><abstract><para>
123 msgid ""
124 "Our devices and services gather most of the data that the NSA mines for its "
125 "surveillance project. We pay for these devices and the services they connect "
126 "to, and then we painstakingly perform the data-entry tasks associated with "
127 "logging facts about our lives, opinions, and preferences."
128 msgstr ""
129 "Die von uns genutzten Geräte und Dienste sammeln den Großteil der Daten, "
130 "welche die NSA für ihr Überwachungsprojekt nutzt. Wir bezahlen für diese "
131 "Geräte und den damit verbundenen Diensten, und schließlich übernehmen wir "
132 "auch noch die Lieferung der Daten, die über unsere Leben, Meinungen und "
133 "Vorliegen erhoben werden."
134
135 #. type: Content of: <article><articleinfo><abstract><para>
136 msgid ""
137 "Thanks to Big Tech, Surveillance capitalism is everywhere. This is not "
138 "because it is really good at manipulating our behaviour, or the rogue abuse "
139 "of corporate power. It is the result of unchecked monopolism and the "
140 "abusive behavior it abets. It is the system working as intended and "
141 "expected. Cory Doctorow has written an extended critique of Shoshana "
142 "Zuboff's The Age of Surveillance Capitalism: The Fight for a Human Future at "
143 "the New Frontier of Power, with a non-magical analysis of the problem "
144 "leading to a different proposal for a solution."
145 msgstr ""
146 "Dank Big Tech ist der Überwachungskapitalismus überall. Nicht weil er gut "
147 "darin ist, unser Verhalten zu manipulieren, und nicht wegen schurkenhafter "
148 "Ausnutzung der Macht der Großunternehmen. Er ist das Ergebnis ungehemmten "
149 "Monopolismus und des missbräulichen Agierens, dem er Vorschub leistet. Es "
150 "ist das System, das wir beabsichtigt und erwartet funktioniert. Cory "
151 "Doctorow hat eine ausschweifende Kritik zu Shoshanas Zuboffs „Das Zeitalter "
152 "des Überwachungskapitalismus“ verfasst, die eine unverblümte Analyse des "
153 "Problems beinhaltet und zu einem alternativen Lösungsvorschlag führt."
154
155 #. type: Content of: <article><sect1><title>
156 msgid "The net of a thousand lies"
157 msgstr "Das Netz aus tausend Lügen"
158
159 #. type: Content of: <article><sect1><para>
160 msgid ""
161 "The most surprising thing about the rebirth of flat Earthers in the 21st "
162 "century is just how widespread the evidence against them is. You can "
163 "understand how, centuries ago, people who’d never gained a high-enough "
164 "vantage point from which to see the Earth’s curvature might come to the "
165 "commonsense belief that the flat-seeming Earth was, indeed, flat."
166 msgstr ""
167 "Am meisten überrascht am Wiederaufkommen der „Flat Earther“ im 21. "
168 "Jahrhundert, wie allgegenwärtig die Beweise gegen diese Theorie sind. Man "
169 "mag noch einsehen, dass vor hunderten von Jahren Leute vernünftigerweise "
170 "denken durften, dass die Erde flach sei, da sie keinen ausreichend hohen "
171 "Beobachtungspunkt erreichen konnten, von dem aus sie die Erdkrümmung hätten "
172 "sehen können."
173
174 #. type: Content of: <article><sect1><para>
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176 "But today, when elementary schools routinely dangle GoPro cameras from "
177 "balloons and loft them high enough to photograph the Earth’s curve — to say "
178 "nothing of the unexceptional sight of the curved Earth from an airplane "
179 "window — it takes a heroic effort to maintain the belief that the world is "
180 "flat."
181 msgstr ""
182 "Aber heutzutage braucht es schon einen außergewöhnlichen Glauben, um "
183 "weiterhin an die Theorie der Flachen Erde zu glauben - wo man doch bereits "
184 "in Grundschulen GoPro-Kameras an Ballons befestigt und sie hoch genug "
185 "aufsteigen lässt, um die Erdkrümmung zu fotografieren, vom gewöhnlichen "
186 "Ausblick aus einem Flugzeugfenster ganz zu schweigen."
187
188 #. type: Content of: <article><sect1><para>
189 msgid ""
190 "Likewise for white nationalism and eugenics: In an age where you can become "
191 "a computational genomics datapoint by swabbing your cheek and mailing it to "
192 "a gene-sequencing company along with a modest sum of money, <quote>race "
193 "science</quote> has never been easier to refute."
194 msgstr ""
195 "Ähnlich verhält es sich mit Weißem Nationalismus und Eugenik: In einem "
196 "Zeitalter, in dem jeder durch eine Postsendung eines Rachenabstrichs und "
197 "etwas Geld an eine DNA-Sequenzierungs-Firma zu einem Genom-Datenpunkt werden "
198 "kann, war das Wiederlegen von <quote>Rassentheorie</quote> noch nie so "
199 "einfach."
200
201 #. type: Content of: <article><sect1><para>
202 msgid ""
203 "We are living through a golden age of both readily available facts and "
204 "denial of those facts. Terrible ideas that have lingered on the fringes for "
205 "decades or even centuries have gone mainstream seemingly overnight."
206 msgstr ""
207 "Wir durchleben ein goldenes Zeitalter von sowohl sofort verfügbaren Fakten "
208 "als auch deren Leugnung. Furchtbare, randständige Vorstellungen, die "
209 "Jahrzehnte oder gar Jahrhunderte geschlummert haben, haben es "
210 "augenscheinlich über Nacht in den Mainstream geschafft."
211
212 #. type: Content of: <article><sect1><para>
213 msgid ""
214 "When an obscure idea gains currency, there are only two things that can "
215 "explain its ascendance: Either the person expressing that idea has gotten a "
216 "lot better at stating their case, or the proposition has become harder to "
217 "deny in the face of mounting evidence. In other words, if we want people to "
218 "take climate change seriously, we can get a bunch of Greta Thunbergs to make "
219 "eloquent, passionate arguments from podiums, winning our hearts and minds, "
220 "or we can wait for flood, fire, broiling sun, and pandemics to make the case "
221 "for us. In practice, we’ll probably have to do some of both: The more we’re "
222 "boiling and burning and drowning and wasting away, the easier it will be for "
223 "the Greta Thunbergs of the world to convince us."
224 msgstr ""
225 "Wenn eine obskure Idee an Auftrieb erlangt, gibt es nur zwei Erklärungen "
226 "dafür: Entweder ist die Person, die die Idee verbeitet, besser darin "
227 "geworden, ihre Ansicht zu vertreten, oder die Ansicht ist angesichts sich "
228 "anhäufender Beweise schwerer zu leugnen geworden. Anders gesagt: Wenn wir "
229 "möchten, dass die Leute den Klimawandel ernst nehmen, können wir einen "
230 "Haufen Greta Thunbergs wortgewandte, emotionale Reden auf Podien halten "
231 "lassen und damit unsere Herzen und unseren Verstand gewinnen, oder wir "
232 "können Fluten, Feuersbrünste, eine mörderische Sonne und Pandemien für uns "
233 "sprechen lassen. In der Praxis sollten wir wohl von beidem etwas tun: Je "
234 "mehr wir schmoren, brennen, ertrinken und dahinschwinden, umso einfacher "
235 "wird es für die Greta Thunbergs dieser Welt, uns zu überzeugen."
236
237 #. type: Content of: <article><sect1><para>
238 msgid ""
239 "The arguments for ridiculous beliefs in odious conspiracies like anti-"
240 "vaccination, climate denial, a flat Earth, and eugenics are no better than "
241 "they were a generation ago. Indeed, they’re worse because they are being "
242 "pitched to people who have at least a background awareness of the refuting "
243 "facts."
244 msgstr ""
245 "Die Argumente für den absurden Glauben an hasserfüllte Verschwörungen wie "
246 "Impfgegnerschaft, Klimaleugnung, eine flache Erde und Eugenik sind nicht "
247 "besser als vor einer Generation. Sie sind sogar schlechter, weil sie Leuten "
248 "schmackhaft gemacht werden, die wenigstens ein Gespür für die widerlegenden "
249 "Fakten haben."
250
251 #. type: Content of: <article><sect1><para>
252 msgid ""
253 "Anti-vax has been around since the first vaccines, but the early anti-"
254 "vaxxers were pitching people who were less equipped to understand even the "
255 "most basic ideas from microbiology, and moreover, those people had not "
256 "witnessed the extermination of mass-murdering diseases like polio, smallpox, "
257 "and measles. Today’s anti-vaxxers are no more eloquent than their forebears, "
258 "and they have a much harder job."
259 msgstr ""
260 "Impfgegnerschaft gibt es bereits seit den ersten Impfstoffen, aber frühere "
261 "Impfgegner hatten es auf Leute abgesehen, die nicht einmal ein grundlegendes "
262 "Verständnis von Mikrobiologie hatten, und überdies waren jene Impfgegner "
263 "nicht Zeugen massenmörderischer Krankheiten wie Polio, Pocken und Masern "
264 "geworden. Impfgegner von heute sind nicht eloquenter als frührere Impfgegner "
265 "und haben es heute schwieriger."
266
267 #. type: Content of: <article><sect1><para>
268 msgid ""
269 "So can these far-fetched conspiracy theorists really be succeeding on the "
270 "basis of superior arguments?"
271 msgstr ""
272 "Können diese Verschwörungstheoretiker wirklich im Ansatz ihrer wichtigsten "
273 "Argumente erfolgreich sein?"
274
275 #. type: Content of: <article><sect1><para>
276 msgid ""
277 "Some people think so. Today, there is a widespread belief that machine "
278 "learning and commercial surveillance can turn even the most fumble-tongued "
279 "conspiracy theorist into a svengali who can warp your perceptions and win "
280 "your belief by locating vulnerable people and then pitching them with A.I.-"
281 "refined arguments that bypass their rational faculties and turn everyday "
282 "people into flat Earthers, anti-vaxxers, or even Nazis. When the RAND "
283 "Corporation <ulink url=\"https://www.rand.org/content/dam/rand/pubs/"
284 "research_reports/RR400/RR453/RAND_RR453.pdf\">blames Facebook for "
285 "<quote>radicalization</quote></ulink> and when Facebook’s role in spreading "
286 "coronavirus misinformation is <ulink url=\"https://secure.avaaz.org/campaign/"
287 "en/facebook_threat_health/\">blamed on its algorithm</ulink>, the implicit "
288 "message is that machine learning and surveillance are causing the changes in "
289 "our consensus about what’s true."
290 msgstr ""
291 "Manche denken ja. Heutzutage gibt es den weitverbreiteten Glauben, dass "
292 "maschinelles Lernen und kommerzielle Überwachung sogar den schwurbelnsten "
293 "Verschwörungstheoretiker in einen Marionettenspieler verwandeln können, der "
294 "anfälligen Leuten mit K.I.-gestützten, das rationale Denken austricksenden "
295 "Argumenten die Wahrnehmung verbiegt und sie, normale Leute, schließlich in "
296 "Flacherdler, Impfgegner oder gar Nazis verwandelt. Wenn die RAND-"
297 "Corporation<ulink url=\"https://www.rand.org/content/dam/rand/pubs/"
298 "research_reports/RR400/RR453/RAND_RR453.pdf\"> Facebook für "
299 "<quote>Radikalisierung</quote></ulink> verantwortlich macht und wenn "
300 "Facebook das Verbreiten von Falschinformationen in Bezug auf SARS-CoV-2 "
301 "<ulink url=\"https://secure.avaaz.org/campaign/en/facebook_threat_health/"
302 "\">seinen Algorithmen in die Schuhe schiebt</ulink>, dann ist die verdeckte "
303 "Botschaft, dass maschinelles Lernen und Überwachung die Änderungen in "
304 "unserem Konsens darüber hervorrufen, was wahr ist."
305
306 #. type: Content of: <article><sect1><para>
307 msgid ""
308 "After all, in a world where sprawling and incoherent conspiracy theories "
309 "like Pizzagate and its successor, QAnon, have widespread followings, "
310 "<emphasis>something</emphasis> must be afoot."
311 msgstr ""
312 "Schließlich muss in einer Welt, in der wuchernde und inkohärente "
313 "Verschwörungstheorien wie Pizzagate und sein Nachfolger QAnon zahlreiche "
314 "Anhänger haben, <emphasis> einiges </emphasis> im Gange sein."
315
316 #. type: Content of: <article><sect1><para>
317 msgid ""
318 "But what if there’s another explanation? What if it’s the material "
319 "circumstances, and not the arguments, that are making the difference for "
320 "these conspiracy pitchmen? What if the trauma of living through "
321 "<emphasis>real conspiracies</emphasis> all around us — conspiracies among "
322 "wealthy people, their lobbyists, and lawmakers to bury inconvenient facts "
323 "and evidence of wrongdoing (these conspiracies are commonly known as "
324 "<quote>corruption</quote>) — is making people vulnerable to conspiracy "
325 "theories?"
326 msgstr ""
327 "Aber was, wenn es eine andere Erklärung gibt? Was, wenn es die wesentlichen "
328 "Umstände und nicht die Argumente sind, die diesen Verschwörungstheoretikern "
329 "Aufwind geben? Was, wenn die Traumata vom Durchleben <emphasis>echter "
330 "Verschwörungen</emphasis> um uns herum - Verschwörungen zwischen Reichen, "
331 "deren Lobbyisten und Gesetzemachern, um unangenehme Fakten und Beweise von "
332 "unlauterem Verhalten zu vertuschen (solche Verschwörungen nennt man "
333 "üblicherweise <quote>Korruption</quote>) - Leute anfällig für "
334 "Verschwörungstheorien macht?"
335
336 #. type: Content of: <article><sect1><para>
337 msgid ""
338 "If it’s trauma and not contagion — material conditions and not ideology — "
339 "that is making the difference today and enabling a rise of repulsive "
340 "misinformation in the face of easily observed facts, that doesn’t mean our "
341 "computer networks are blameless. They’re still doing the heavy work of "
342 "locating vulnerable people and guiding them through a series of ever-more-"
343 "extreme ideas and communities."
344 msgstr ""
345 "Wenn es Trauma und keine ansteckende Krankheit - materielle Umstände und "
346 "nicht Ideologie - ist, die heutzutage den Unterschied macht und abstoßenden "
347 "Falschinformationen angesichts leicht beobachtbarer Fakten Auftrieb gibt, "
348 "heißt das nicht, dass unsere Computernetzwerke keine Schuld haben. Sie "
349 "tragen immer noch den Großteil dazu bei, indem sie anfällige Leute "
350 "identifizieren und sie nach und nach zu immer extremeren Ideen und "
351 "Communities führen."
352
353 #. type: Content of: <article><sect1><para>
354 msgid ""
355 "Belief in conspiracy is a raging fire that has done real damage and poses "
356 "real danger to our planet and species, from epidemics <ulink url=\"https://"
357 "www.cdc.gov/measles/cases-outbreaks.html\">kicked off by vaccine denial</"
358 "ulink> to genocides <ulink url=\"https://www.nytimes.com/2018/10/15/"
359 "technology/myanmar-facebook-genocide.html\">kicked off by racist "
360 "conspiracies</ulink> to planetary meltdown caused by denial-inspired climate "
361 "inaction. Our world is on fire, and so we have to put the fires out — to "
362 "figure out how to help people see the truth of the world through the "
363 "conspiracies they’ve been confused by."
364 msgstr ""
365 "Der Glaube an Verschwörungen ist ein wütendes Feuer, das reellen Schaden "
366 "angerichtet hat und eine echte Bedrohung für unseren Planeten und unsere "
367 "Spezies ist, von Epidemien <ulink url=\"https://www.cdc.gov/measles/cases-"
368 "outbreaks.html\">, die von Impfgegnern ausgelöst wurden,</ulink> bis zu "
369 "Massenmorden <ulink url=\"https://www.nytimes.com/2018/10/15/technology/"
370 "myanmar-facebook-genocide.html\">, ausgelöst von rassistischen "
371 "Verschwörungstheorien,</ulink> bis zum Sterben unseres Planeten, ausgelöst "
372 "von Klimawandel-leugnerischer Passivität. Unsere Welt brennt, und wir müssen "
373 "diese Brände löschen - indem wir herausfinden, wir die Leute die Wahrheit "
374 "der Welt durch die Verschwörungen erkennen lassen können, durch sie verwirrt "
375 "wurden."
376
377 #. type: Content of: <article><sect1><para>
378 msgid ""
379 "But firefighting is reactive. We need fire <emphasis>prevention</emphasis>. "
380 "We need to strike at the traumatic material conditions that make people "
381 "vulnerable to the contagion of conspiracy. Here, too, tech has a role to "
382 "play."
383 msgstr ""
384 "Aber das Löschen von Bränden ist reaktiv. Wir müssen die "
385 "<emphasis>Prävention</emphasis> befeuern. Wir müssen auf die traumatischen "
386 "realen Umstände abzielen, die Leute anfällig für die Pandemie von "
387 "Verschwörungstheorien machen. Auch darin spielt Technologie eine Rolle."
388
389 #. type: Content of: <article><sect1><para>
390 msgid ""
391 "There’s no shortage of proposals to address this. From the EU’s <ulink url="
392 "\"https://edri.org/tag/terreg/\">Terrorist Content Regulation</ulink>, which "
393 "requires platforms to police and remove <quote>extremist</quote> content, to "
394 "the U.S. proposals to <ulink url=\"https://www.eff.org/deeplinks/2020/03/"
395 "earn-it-act-violates-constitution\">force tech companies to spy on their "
396 "users</ulink> and hold them liable <ulink url=\"https://www.natlawreview.com/"
397 "article/repeal-cda-section-230\">for their users’ bad speech</ulink>, "
398 "there’s a lot of energy to force tech companies to solve the problems they "
399 "created."
400 msgstr ""
401 "Vorschläge hierfür gibt es genug. Von der <ulink url=\"https://edri.org/tag/"
402 "terreg/\">Terrorist Content Regulation</ulink> der Europäischen Union, "
403 "welche Plattformen zwingt, <quote>extremistische</quote> Inhalte zu "
404 "überwachen und zu entfernen, über die Vorschläge der Vereinigten Staaten, "
405 "wonach <ulink url=\"https://www.eff.org/deeplinks/2020/03/earn-it-act-"
406 "violates-constitution\">Tech-Firmen ihre Nutzer ausspähen</ulink> und <ulink "
407 "url=\"https://www.natlawreview.com/article/repeal-cda-section-230\">für "
408 "deren „bad speech“</ulink> haftbar zu machen, gibt es zahlreiche "
409 "Anstrengunen, um Tech-Firmen dazu zu zwingen, die Probleme zu lösen, die sie "
410 "selbst geschaffen haben."
411
412 #. type: Content of: <article><sect1><para>
413 msgid ""
414 "There’s a critical piece missing from the debate, though. All these "
415 "solutions assume that tech companies are a fixture, that their dominance "
416 "over the internet is a permanent fact. Proposals to replace Big Tech with a "
417 "more diffused, pluralistic internet are nowhere to be found. Worse: The "
418 "<quote>solutions</quote> on the table today <emphasis>require</emphasis> Big "
419 "Tech to stay big because only the very largest companies can afford to "
420 "implement the systems these laws demand."
421 msgstr ""
422 "Dennoch fehlt ein wesentlicher Aspekt in dieser Debatte. All diese Lösungen "
423 "setzen voraus, dass Techfirmen ein Fixum sind, dass ihre Dominanz über das "
424 "Internet ein dauerhaftes Faktum ist. Vorschläge, „Big Tech”-Firmen mit einem "
425 "dezentralerem, pluralistischerem Internet zu ersetzen, finden sich "
426 "nirgendwo. Die <quote>Lösungen</quote>, die heute zur Debatte stehen, "
427 "<emphasis>setzen voraus</emphasis>, dass Big Tech „big“ bleibt, weil nur die "
428 "größten Unternehmen es sich leisten können, entsprechende gesetzeskonforme "
429 "Systeme zu etablieren."
430
431 #. type: Content of: <article><sect1><para>
432 msgid ""
433 "Figuring out what we want our tech to look like is crucial if we’re going to "
434 "get out of this mess. Today, we’re at a crossroads where we’re trying to "
435 "figure out if we want to fix the Big Tech companies that dominate our "
436 "internet or if we want to fix the internet itself by unshackling it from Big "
437 "Tech’s stranglehold. We can’t do both, so we have to choose."
438 msgstr ""
439 "Wir müssen herausfinden, wie unsere Technologie aussehen soll, wenn wir aus "
440 "diesem Schlamassel wieder herauskommen wollen. Wir stehen heute an einem "
441 "Scheideweg, wo wir uns entscheiden müssen, ob wir die „Big Tech“-Firmen "
442 "reparieren wollen, die das Internet kontrollieren, oder ob wir das Internet "
443 "reparieren wollen, indem wir es aus dem Klammergriff von „Big Tech“ "
444 "befreien. Beides gleichzeitig geht nicht, so dass wir uns entscheiden müssen."
445
446 #. type: Content of: <article><sect1><para>
447 msgid ""
448 "I want us to choose wisely. Taming Big Tech is integral to fixing the "
449 "Internet, and for that, we need digital rights activism."
450 msgstr ""
451 "Ich möchte, dass wir uns weise entscheiden. Zur Reparatur ist es essentiell, "
452 "dass „Big Tech“ gezähmt wird, und dafür brauchen wir Digitalen-Rechte-"
453 "Aktivismus."
454
455 #. type: Content of: <article><sect1><title>
456 msgid "Digital rights activism, a quarter-century on"
457 msgstr "Digitaler-Rechte-Aktivismus, ein Vierteljahrhundert später"
458
459 #. type: Content of: <article><sect1><para>
460 msgid ""
461 "Digital rights activism is more than 30 years old now. The Electronic "
462 "Frontier Foundation turned 30 this year; the Free Software Foundation "
463 "launched in 1985. For most of the history of the movement, the most "
464 "prominent criticism leveled against it was that it was irrelevant: The real "
465 "activist causes were real-world causes (think of the skepticism when <ulink "
466 "url=\"https://www.loc.gov/law/foreign-news/article/finland-legal-right-to-"
467 "broadband-for-all-citizens/#:~:text=Global%20Legal%20Monitor,-Home%20%7C"
468 "%20Search%20%7C%20Browse&amp;text=(July%206%2C%202010)%20On,connection"
469 "%20100%20MBPS%20by%202015.\">Finland declared broadband a human right in "
470 "2010</ulink>), and real-world activism was shoe-leather activism (think of "
471 "Malcolm Gladwell’s <ulink url=\"https://www.newyorker.com/"
472 "magazine/2010/10/04/small-change-malcolm-gladwell\">contempt for "
473 "<quote>clicktivism</quote></ulink>). But as tech has grown more central to "
474 "our daily lives, these accusations of irrelevance have given way first to "
475 "accusations of insincerity (<quote>You only care about tech because you’re "
476 "<ulink url=\"https://www.ipwatchdog.com/2018/06/04/report-engine-eff-shills-"
477 "google-patent-reform/id=98007/\">shilling for tech companies</ulink></"
478 "quote>) to accusations of negligence (<quote>Why didn’t you foresee that "
479 "tech could be such a destructive force?</quote>). But digital rights "
480 "activism is right where it’s always been: looking out for the humans in a "
481 "world where tech is inexorably taking over."
482 msgstr ""
483 "Digitaler-Rechte-Aktivismus ist mehr als 30 Jahre alt. Die Eletronic "
484 "Frontier Foundation ist in diesem Jahr 30 Jahre alt geworden; die Free "
485 "Software Foundation wurde 1985 gegründet. Das am meisten im Laufe der "
486 "Geschichte der Bewegung gegen sie vorgebrachte Argument war, dass sie "
487 "irrelevant sei: Die Themen „echter“ Aktivisten wären auch „echte-Welt“-"
488 "Probleme (man denke an den Skeptizismus, als <ulink url=\"https://www.loc."
489 "gov/law/foreign-news/article/finland-legal-right-to-broadband-for-all-"
490 "citizens/#:~:text=Global%20Legal%20Monitor,-Home%20%7C%20Search%20%7C"
491 "%20Browse&amp;text=(July%206%2C%202010)%20On,connection%20100%20MBPS%20by"
492 "%202015.\">Finnland im Jahr 2010 einen Breitbandinternetzugang zum "
493 "Menschenrecht erklärte </ulink>), und „echter-Welt“-Aktivismus noch als "
494 "Stiefel-Aktivismus („shoe leather activism”) galt (man denke an Malcolm "
495 "Gladwells <ulink url=\"https://www.newyorker.com/magazine/2010/10/04/small-"
496 "change-malcolm-gladwell\">Geringschätzung für <quote>Clicktivism</quote></"
497 "ulink>). Aber je zentraler Technologien für unseren Alltag wurde, desto mehr "
498 "sind die Irrelevanz-Vorwürfe Vorwürfen von Unehrlichkeit gewichen (<quote>Du "
499 "sorgst dich nur um Tech, weil du <ulink url=\"https://www.ipwatchdog."
500 "com/2018/06/04/report-engine-eff-shills-google-patent-reform/id=98007/\">für "
501 "Technologie-Unternehmen Werbung machen möchtest</ulink></quote>). "
502 "(<quote>Wie konntest du nur nicht vorhersehen, dass Tech solch eine "
503 "zerstörerische Kraft sein kann?</quote>). Aber Digitaler-Rechte-Aktivismus "
504 "steht nach wie vor dafür: auf die Menschen in einer Welt achtgeben, die "
505 "unausweichlich von Technologie übernommen wird."
506
507 #. type: Content of: <article><sect1><para>
508 msgid ""
509 "The latest version of this critique comes in the form of <quote>surveillance "
510 "capitalism,</quote> a term coined by business professor Shoshana Zuboff in "
511 "her long and influential 2019 book, <emphasis>The Age of Surveillance "
512 "Capitalism: The Fight for a Human Future at the New Frontier of Power</"
513 "emphasis>. Zuboff argues that <quote>surveillance capitalism</quote> is a "
514 "unique creature of the tech industry and that it is unlike any other abusive "
515 "commercial practice in history, one that is <quote>constituted by unexpected "
516 "and often illegible mechanisms of extraction, commodification, and control "
517 "that effectively exile persons from their own behavior while producing new "
518 "markets of behavioral prediction and modification. Surveillance capitalism "
519 "challenges democratic norms and departs in key ways from the centuries-long "
520 "evolution of market capitalism.</quote> It is a new and deadly form of "
521 "capitalism, a <quote>rogue capitalism,</quote> and our lack of understanding "
522 "of its unique capabilities and dangers represents an existential, species-"
523 "wide threat. She’s right that capitalism today threatens our species, and "
524 "she’s right that tech poses unique challenges to our species and "
525 "civilization, but she’s really wrong about how tech is different and why it "
526 "threatens our species."
527 msgstr ""
528 "Die neueste Form dieser Kritik kommt in der Form des "
529 "<quote>Überwachungskapitalismus</quote>, einem Begriff, der von der Business-"
530 "Professorin Shoshana Zuboff in ihrem langen und einflussreichen Buch "
531 "<emphasis>Das Zeitalter des Überwachungskapitalismus</emphasis> geprägt "
532 "wurde, das 2019 erschienen ist. Zuboff argumentiert, dass "
533 "<quote>Überwachungskapitalismus</quote> ein einzigartigs Geschöpf der Tech-"
534 "Industrie sei und dass es sich von allen anderen ausbeuterischen "
535 "kommerziellen Praktiken Geschichte unterscheide; ein Geschöpf, das <quote> "
536 "sich aus unerwarteten und unverständlichen Mechanismen aus Extrahierung, "
537 "Kommodifizierung und Kontrolle zusammensetze, das Menschen schließlich von "
538 "ihrem eigenen Verhalten loslöse und dabei neue Märkte von "
539 "Verhaltensvorhersage und -manipulation schaffe.</quote> Es handelt sich "
540 "dabei um eine neue tödliche Form von Kapitalismus, einen "
541 "<quote>schurkenhaften Kapitalismus</quote>, und unsere Unfähigkeit, dessen "
542 "einzigartigen Fähigkeiten und Gefahren zu verstehen, stellt eine "
543 "existenzielle und speziesweite Bedrohung dar. Sie hat insofern recht, als "
544 "Kapitalismus unsere Spezies heute bedroht, und sie hat auch recht insofern, "
545 "als Technologie unsere Spezies und Zivilisation vor einzigartige "
546 "Herausforderungen stellt, aber sie irrt sich darin, inwiefern Technologie "
547 "andersartig ist und warum es unsere Spezies bedroht."
548
549 #. type: Content of: <article><sect1><para>
550 msgid ""
551 "What’s more, I think that her incorrect diagnosis will lead us down a path "
552 "that ends up making Big Tech stronger, not weaker. We need to take down Big "
553 "Tech, and to do that, we need to start by correctly identifying the problem."
554 msgstr ""
555 "Genauer gesagt, denke ich, dass ihre falsche Diagnose uns einen Weg "
556 "hinabführt, der Big Tech stärker macht, nicht schwächer. Wir müssen Big Tech "
557 "zu Fall bringen, und um das zu tun, müssen wir zunächst das Problem korrekt "
558 "identifizieren."
559
560 #. type: Content of: <article><sect1><title>
561 msgid "Tech exceptionalism, then and now"
562 msgstr "Tech-Exzeptionalismus, damals und heute"
563
564 #. type: Content of: <article><sect1><para>
565 msgid ""
566 "Early critics of the digital rights movement — perhaps best represented by "
567 "campaigning organizations like the Electronic Frontier Foundation, the Free "
568 "Software Foundation, Public Knowledge, and others that focused on preserving "
569 "and enhancing basic human rights in the digital realm — damned activists for "
570 "practicing <quote>tech exceptionalism.</quote> Around the turn of the "
571 "millennium, serious people ridiculed any claim that tech policy mattered in "
572 "the <quote>real world.</quote> Claims that tech rules had implications for "
573 "speech, association, privacy, search and seizure, and fundamental rights and "
574 "equities were treated as ridiculous, an elevation of the concerns of sad "
575 "nerds arguing about <emphasis>Star Trek</emphasis> on bulletin board systems "
576 "above the struggles of the Freedom Riders, Nelson Mandela, or the Warsaw "
577 "ghetto uprising."
578 msgstr ""
579 "Frühe Kritiker des Digitalen-Rechte-Managements - die am wohl am besten "
580 "durch Organisationen wie die Electronic Frontier Foundation, the Free "
581 "Software Foundation, Public Knowledge und andere vertreten werden, die ihren "
582 "Fokus auf die Bewahrung und Stärkung elementarer Menschenrechte in der "
583 "digitalen Welt legen - verurteilten Aktivisten für die Ausübung von "
584 "<quote>Tech-Exzeptionalismus</quote>. Um die Jahrtausendwende machten "
585 "bedeutende Leute jegliche Behauptung, dass Tech-Regularien in der "
586 "<quote>echten Welt</quote> eine Rolle spielten, lächerlich. Behauptungen, "
587 "wonach Tech-Regularien Folgen für Speech, Zusammenschlüsse, Privatsphäre, "
588 "Durchsuchungen und Konfiskationen, sowie für grundlegende Rechte und "
589 "Gleichheit haben konnten, wurden verlacht - verlacht als Besorgnis, die von "
590 "traurigen Nerds, die sonst in Webforen über <emphasis> Star Trek</emphasis> "
591 "diskutierten, geschürt und gar über die Freiheitskämpfe der Freedom Rider, "
592 "Nelson Mandela oder des Warschauer Ghetto-Aufstandes erhoben würden."
593
594 #. type: Content of: <article><sect1><para>
595 msgid ""
596 "In the decades since, accusations of <quote>tech exceptionalism</quote> have "
597 "only sharpened as tech’s role in everyday life has expanded: Now that tech "
598 "has infiltrated every corner of our life and our online lives have been "
599 "monopolized by a handful of giants, defenders of digital freedoms are "
600 "accused of carrying water for Big Tech, providing cover for its self-"
601 "interested negligence (or worse, nefarious plots)."
602 msgstr ""
603 "In den seitdem vergangenen Jahrzehnten wurden die Vorwürfe von <quote>Tech-"
604 "Exzeptionalismus</quote> schärfer, zumal sich die Bedeutung von Technologie "
605 "im Alltag ausgeweitet hat: Jetzt, da Technologie jede Nische unseres Lebens "
606 "infiltriert hat und unsere Online-Leben von einer Handvoll Giganten "
607 "monopolisiert wurden, werden die Verteidiger der digitalen Freiheiten "
608 "Beschuldigt, Wasserträger von „Big Tech“ zu sein und Deckung für dessen von "
609 "eigenen Interessen geleiteter Fahrlässigkeit (oder schlimmer noch: ruchlose "
610 "Pläne) zu bieten."
611
612 #. type: Content of: <article><sect1><para>
613 msgid ""
614 "From my perspective, the digital rights movement has remained stationary "
615 "while the rest of the world has moved. From the earliest days, the "
616 "movement’s concern was users and the toolsmiths who provided the code they "
617 "needed to realize their fundamental rights. Digital rights activists only "
618 "cared about companies to the extent that companies were acting to uphold "
619 "users’ rights (or, just as often, when companies were acting so foolishly "
620 "that they threatened to bring down new rules that would also make it harder "
621 "for good actors to help users)."
622 msgstr ""
623 "Nach meiner Aufassung ist die Digitale-Rechte-Bewegung stehen geblieben, "
624 "während der Rest der Welt sich weiterbewegt hat. Von den frühesten Tagen an "
625 "war das Anliegen der Bewegung, dass Nutzer und Programmierer ihre "
626 "grundlegenden Rechte verwirklichen Rechte können. Digitale-Rechte-Aktivisten "
627 "kümmerten sich nur soweit um Firmen, als sie die Rechte ihrer Nutzen "
628 "achteten (oder, wie so oft, wenn sich Unternehmen so töricht verhielten und "
629 "neue Regularien zu Fall zu bringen drohten, was es auch guten Akteuren "
630 "schwerer gemacht hätte, Nutzen zu helfen)."
631
632 #. type: Content of: <article><sect1><para>
633 msgid ""
634 "The <quote>surveillance capitalism</quote> critique recasts the digital "
635 "rights movement in a new light again: not as alarmists who overestimate the "
636 "importance of their shiny toys nor as shills for big tech but as serene deck-"
637 "chair rearrangers whose long-standing activism is a liability because it "
638 "makes them incapable of perceiving novel threats as they continue to fight "
639 "the last century’s tech battles."
640 msgstr ""
641 "Der Kritiker des <quote>Überwachungskapitalismus</quote> lässt die Digitale-"
642 "Rechte-Bewegung erneut in einem neuen Licht erscheinen: nicht als "
643 "Alarmisten, die die Wichtigkeit ihrer Spielzeuge überschätzen oder als "
644 "Sprecher für Big Tech, sondern als gelassene Sessel-Aktivisten, deren "
645 "langjähriger Aktivismus zur Last geworden ist, weil es sie unfähig macht, "
646 "neuartige Bedrohungen zu erkennen, während sie weiterhin Tech-Schlachten des "
647 "vorigen Jahrhunderts schlagen."
648
649 #. type: Content of: <article><sect1><para>
650 msgid "But tech exceptionalism is a sin no matter who practices it."
651 msgstr ""
652 "Aber Tech-Exzeptionalismus ist eine Sünde, unabhängig davon, wer ihn "
653 "betreibt."
654
655 #. type: Content of: <article><sect1><title>
656 msgid "Don’t believe the hype"
657 msgstr "Glaube nicht an den Hype"
658
659 #. type: Content of: <article><sect1><para>
660 msgid ""
661 "You’ve probably heard that <quote>if you’re not paying for the product, "
662 "you’re the product.</quote> As we’ll see below, that’s true, if incomplete. "
663 "But what is <emphasis>absolutely</emphasis> true is that ad-driven Big "
664 "Tech’s customers are advertisers, and what companies like Google and "
665 "Facebook sell is their ability to convince <emphasis>you</emphasis> to buy "
666 "stuff. Big Tech’s product is persuasion. The services — social media, search "
667 "engines, maps, messaging, and more — are delivery systems for persuasion."
668 msgstr ""
669 "Du hast wahrscheinlich schon einmal gehört, dass <quote>du das Produkt bist, "
670 "wenn du nicht für das Produkt bezahlst </quote>. Wie wir noch sehen werden, "
671 "ist diese Aussage im Grunde richtig, aber nicht vollständig. Aber es "
672 "stimmt<emphasis>definitiv</emphasis> , dass die Kunden von Big Tech "
673 "Werbeunternehmen sind, und das Geschäftsmodell von Google und Facebook ist "
674 "letztlich ihre Fähigkeit, <emphasis>dich</emphasis> zu Käufen zu verleiten. "
675 "Das Produkt von Big Tech ist die Überzeugungskunst. Die Dienste - soziale "
676 "Medien, Suchmaschinen, Karten- und Kurznachrichtendienste und weitere - "
677 "sind schlicht Vehikel, um dessen Nutzer von etwas zu überzeugen und zu "
678 "etwas zu verleiten."
679
680 #. type: Content of: <article><sect1><para>
681 msgid ""
682 "The fear of surveillance capitalism starts from the (correct) presumption "
683 "that everything Big Tech says about itself is probably a lie. But the "
684 "surveillance capitalism critique makes an exception for the claims Big Tech "
685 "makes in its sales literature — the breathless hype in the pitches to "
686 "potential advertisers online and in ad-tech seminars about the efficacy of "
687 "its products: It assumes that Big Tech is as good at influencing us as they "
688 "claim they are when they’re selling influencing products to credulous "
689 "customers. That’s a mistake because sales literature is not a reliable "
690 "indicator of a product’s efficacy."
691 msgstr ""
692 "Die Angst vor Überwachungskapitalismus basiert zunächst auf der (korrekten) "
693 "Annahme, dass alles, was Big Tech über sich selbst sagt, wahrscheinlich eine "
694 "Lüge ist. Aber der Kritiker des Überwachungskapitalismus macht hiervon eine "
695 "Ausnahme, soweit es Big Techs eigene Behauptungen in seinen "
696 "Verkaufsprospekten sind - der atemlose Hype, der potentiellen "
697 "Werbeunternehmen online und in Werbetechnologie-Seminaren über die "
698 "Wirksamkeit seiner Produkte angedient wird: Dem Hype zufolge kann uns Big "
699 "Tech so gut wie von ihm behauptet beeinflussen. Das ist jedoch falsch, weil "
700 "Verkaufsprospekte kein zuverlässiger Indikator für die Wirksamkeit eines "
701 "Produkts ist."
702
703 #. type: Content of: <article><sect1><para>
704 msgid ""
705 "Surveillance capitalism assumes that because advertisers buy a lot of what "
706 "Big Tech is selling, Big Tech must be selling something real. But Big Tech’s "
707 "massive sales could just as easily be the result of a popular delusion or "
708 "something even more pernicious: monopolistic control over our communications "
709 "and commerce."
710 msgstr ""
711 "Überwachungskapitalismus geht davon aus, dass Big Tech etwas Reales "
712 "verkauft, weil Werbeunternehmen viel von dem kaufen, was Big Tech verkauft. "
713 "Aber die massiven Umsatzzahlen von Big Tech könnten einfach auch nur das "
714 "Produkt einer weit verbreiteten Täuschung sein, oder schlimmer noch: eines "
715 "monopolistischen Kontrolle über unser aller Kommunikation und Handel."
716
717 #. type: Content of: <article><sect1><para>
718 msgid ""
719 "Being watched changes your behavior, and not for the better. It creates "
720 "risks for our social progress. Zuboff’s book features beautifully wrought "
721 "explanations of these phenomena. But Zuboff also claims that surveillance "
722 "literally robs us of our free will — that when our personal data is mixed "
723 "with machine learning, it creates a system of persuasion so devastating that "
724 "we are helpless before it. That is, Facebook uses an algorithm to analyze "
725 "the data it nonconsensually extracts from your daily life and uses it to "
726 "customize your feed in ways that get you to buy stuff. It is a mind-control "
727 "ray out of a 1950s comic book, wielded by mad scientists whose "
728 "supercomputers guarantee them perpetual and total world domination."
729 msgstr ""
730 "Überwachung führt zu Verhaltensveränderungen, und zwar nicht zu positiven. "
731 "Sie gefähdet unseren gesellschaftlichen Fortschritt. Zuboffs Buch arbeitet "
732 "Erklärungen dieser Phänomene eindrucksvoll heraus. Aber Zuboff behauptet "
733 "auch, dass Überwachung uns unseres freien Willens beraubt - dass, wenn "
734 "unsere persönlichen Daten mit maschinellem Lernen kombiniert werden, ein "
735 "System fataler Überzeugungskunst entsteht, in dessen Angesicht wir hilflos "
736 "sind. Sprich, Facebook nutzt einen Algorithmus, um die Daten zu analysieren, "
737 "welche ohne unsere Zustimmung aus deinem Alltag extrahiert werden, und nutzt "
738 "diese, um deinen Feed so anzupassen, dass du Sachen kaufst. Es handelt sich "
739 "um einen Strahl zur Gedankensteuerung wie aus einem Comic der 1950er Jahre, "
740 "der von verrückten Wissenschaftlern bedient wird, deren Supercomputer ihnen "
741 "ewige und umfassende Weltherrschaft garantiert."
742
743 #. type: Content of: <article><sect1><title>
744 msgid "What is persuasion?"
745 msgstr "Was ist Überzeugung?"
746
747 #. type: Content of: <article><sect1><para>
748 msgid ""
749 "To understand why you shouldn’t worry about mind-control rays — but why you "
750 "<emphasis>should</emphasis> worry about surveillance <emphasis>and</"
751 "emphasis> Big Tech — we must start by unpacking what we mean by "
752 "<quote>persuasion.</quote>"
753 msgstr ""
754 "Um zu verstehen, weshalb du dich nicht um Strahlen zur Gedankenkontrolle - "
755 "aber weshalb du dich um Überwachung <emphasis>und</emphasis> Big Tech sorgen "
756 "<emphasis>solltest</emphasis> -, müssen wir einordnen, was wir mit "
757 "<quote>Überzeugung</quote> meinen."
758
759 #. type: Content of: <article><sect1><para>
760 msgid ""
761 "Google, Facebook, and other surveillance capitalists promise their customers "
762 "(the advertisers) that if they use machine-learning tools trained on "
763 "unimaginably large data sets of nonconsensually harvested personal "
764 "information, they will be able to uncover ways to bypass the rational "
765 "faculties of the public and direct their behavior, creating a stream of "
766 "purchases, votes, and other desired outcomes."
767 msgstr ""
768 "Google, Facebook und andere Überwachungkapitalisten versprechen ihren Kunden "
769 "(den Werbeunternehmen), dass sich diesen - durch Werkzeuge maschinellen "
770 "Lernes, die mit unvorstellbar großen Mengen an persönlichen Daten ohne "
771 "Zustimmung trainier wurden - Wege eröffnen, um das rationale Denken der "
772 "Öffentlichkeit umgehen und ihr Verhalten lenken zu können, so dass ein ein "
773 "Strom an Käufen, Stimmen und anderer erwünschter Ergebnisse erzeugt wird"
774
775 #. type: Content of: <article><sect1><blockquote><para>
776 msgid ""
777 "The impact of dominance far exceeds the impact of manipulation and should be "
778 "central to our analysis and any remedies we seek."
779 msgstr ""
780 "Die Auswirkungen von Vorherrschaft überwiegt die der Manipulation bei weitem "
781 "und sie sollen im Mittelpunkt unserer Analyse und etwaiger Gegenmittel "
782 "stehen, die wir zu finden suchen."
783
784 #. type: Content of: <article><sect1><para>
785 msgid ""
786 "But there’s little evidence that this is happening. Instead, the predictions "
787 "that surveillance capitalism delivers to its customers are much less "
788 "impressive. Rather than finding ways to bypass our rational faculties, "
789 "surveillance capitalists like Mark Zuckerberg mostly do one or more of three "
790 "things:"
791 msgstr ""
792 "Aber es gibt wenige Beweise dafür, dass dies geschieht. Stattdessen sind die "
793 "Vorhersagen, die Überwachungskapitalisten ihren Kunden liefern, viel weniger "
794 "beeindruckend. Anstelle Wege zu finden, die unser rationales Denken umgehen, "
795 "tun Überwachungskapitlisten meistens eines oder mehrere der folgenden drei "
796 "Dinge:"
797
798 #. type: Content of: <article><sect1><sect2><title>
799 msgid "1. Segmenting"
800 msgstr "1. Aufteilung"
801
802 #. type: Content of: <article><sect1><sect2><para>
803 msgid ""
804 "If you’re selling diapers, you have better luck if you pitch them to people "
805 "in maternity wards. Not everyone who enters or leaves a maternity ward just "
806 "had a baby, and not everyone who just had a baby is in the market for "
807 "diapers. But having a baby is a really reliable correlate of being in the "
808 "market for diapers, and being in a maternity ward is highly correlated with "
809 "having a baby. Hence diaper ads around maternity wards (and even pitchmen "
810 "for baby products, who haunt maternity wards with baskets full of freebies)."
811 msgstr ""
812 "Falls du Windeln verkaufst, bist du besser beraten, diese Leuten auf "
813 "Entbindungsstationen anzubieten. Nicht jeder, der eine Entbindungsstation "
814 "betritt oder eine solche verlässt, hat gerade ein Kind entbunden, und nicht "
815 "jeder, der gerade ein Kind entbunden hat, ist im Windelmarkt vertreten. Aber "
816 "die Geburt eines Kindes ist ein sehr zuverlässiges Korrelat zur Teilnahme am "
817 "„Windelmarkt“, und der Aufenthalt in einer Entbindungsstation steht in hoher "
818 "Korrelation zur Geburt eines Kindes. Deshalb Windelwerbung im Bereich von "
819 "Entbindungsstationen (und sogar Promoter, die auf Entbindungsstationen mit "
820 "Körben voller Gratisproben herumspuken)."
821
822 #. type: Content of: <article><sect1><sect2><para>
823 msgid ""
824 "Surveillance capitalism is segmenting times a billion. Diaper vendors can go "
825 "way beyond people in maternity wards (though they can do that, too, with "
826 "things like location-based mobile ads). They can target you based on "
827 "whether you’re reading articles about child-rearing, diapers, or a host of "
828 "other subjects, and data mining can suggest unobvious keywords to advertise "
829 "against. They can target you based on the articles you’ve recently read. "
830 "They can target you based on what you’ve recently purchased. They can target "
831 "you based on whether you receive emails or private messages about these "
832 "subjects — or even if you speak aloud about them (though Facebook and the "
833 "like convincingly claim that’s not happening — yet)."
834 msgstr ""
835
836 #. type: Content of: <article><sect1><sect2><para>
837 msgid "This is seriously creepy."
838 msgstr "Das ist wirklich beängstigend."
839
840 #. type: Content of: <article><sect1><sect2><para>
841 msgid "But it’s not mind control."
842 msgstr "Aber dies ist keine Gedankenkontrolle."
843
844 #. type: Content of: <article><sect1><sect2><para>
845 msgid "It doesn’t deprive you of your free will. It doesn’t trick you."
846 msgstr ""
847 "Es beraubt dich nicht deines freien Willens. Es führt dich nicht hinters "
848 "Licht."
849
850 #. type: Content of: <article><sect1><sect2><para>
851 msgid ""
852 "Think of how surveillance capitalism works in politics. Surveillance "
853 "capitalist companies sell political operatives the power to locate people "
854 "who might be receptive to their pitch. Candidates campaigning on finance "
855 "industry corruption seek people struggling with debt; candidates campaigning "
856 "on xenophobia seek out racists. Political operatives have always targeted "
857 "their message whether their intentions were honorable or not: Union "
858 "organizers set up pitches at factory gates, and white supremacists hand out "
859 "fliers at John Birch Society meetings."
860 msgstr ""
861
862 #. type: Content of: <article><sect1><sect2><para>
863 msgid ""
864 "But this is an inexact and thus wasteful practice. The union organizer can’t "
865 "know which worker to approach on the way out of the factory gates and may "
866 "waste their time on a covert John Birch Society member; the white "
867 "supremacist doesn’t know which of the Birchers are so delusional that making "
868 "it to a meeting is as much as they can manage and which ones might be "
869 "convinced to cross the country to carry a tiki torch through the streets of "
870 "Charlottesville, Virginia."
871 msgstr ""
872
873 #. type: Content of: <article><sect1><sect2><para>
874 msgid ""
875 "Because targeting improves the yields on political pitches, it can "
876 "accelerate the pace of political upheaval by making it possible for everyone "
877 "who has secretly wished for the toppling of an autocrat — or just an 11-term "
878 "incumbent politician — to find everyone else who feels the same way at very "
879 "low cost. This has been critical to the rapid crystallization of recent "
880 "political movements including Black Lives Matter and Occupy Wall Street as "
881 "well as less savory players like the far-right white nationalist movements "
882 "that marched in Charlottesville."
883 msgstr ""
884
885 #. type: Content of: <article><sect1><sect2><para>
886 msgid ""
887 "It’s important to differentiate this kind of political organizing from "
888 "influence campaigns; finding people who secretly agree with you isn’t the "
889 "same as convincing people to agree with you. The rise of phenomena like "
890 "nonbinary or otherwise nonconforming gender identities is often "
891 "characterized by reactionaries as the result of online brainwashing "
892 "campaigns that convince impressionable people that they have been secretly "
893 "queer all along."
894 msgstr ""
895
896 #. type: Content of: <article><sect1><sect2><para>
897 msgid ""
898 "But the personal accounts of those who have come out tell a different story "
899 "where people who long harbored a secret about their gender were emboldened "
900 "by others coming forward and where people who knew that they were different "
901 "but lacked a vocabulary for discussing that difference learned the right "
902 "words from these low-cost means of finding people and learning about their "
903 "ideas."
904 msgstr ""
905
906 #. type: Content of: <article><sect1><sect2><title>
907 msgid "2. Deception"
908 msgstr ""
909
910 #. type: Content of: <article><sect1><sect2><para>
911 msgid ""
912 "Lies and fraud are pernicious, and surveillance capitalism supercharges them "
913 "through targeting. If you want to sell a fraudulent payday loan or subprime "
914 "mortgage, surveillance capitalism can help you find people who are both "
915 "desperate and unsophisticated and thus receptive to your pitch. This "
916 "accounts for the rise of many phenomena, like multilevel marketing schemes, "
917 "in which deceptive claims about potential earnings and the efficacy of sales "
918 "techniques are targeted at desperate people by advertising against search "
919 "queries that indicate, for example, someone struggling with ill-advised "
920 "loans."
921 msgstr ""
922
923 #. type: Content of: <article><sect1><sect2><para>
924 msgid ""
925 "Surveillance capitalism also abets fraud by making it easy to locate other "
926 "people who have been similarly deceived, forming a community of people who "
927 "reinforce one another’s false beliefs. Think of <ulink url=\"https://www."
928 "vulture.com/2020/01/the-dream-podcast-review.html\">the forums</ulink> where "
929 "people who are being victimized by multilevel marketing frauds gather to "
930 "trade tips on how to improve their luck in peddling the product."
931 msgstr ""
932
933 #. type: Content of: <article><sect1><sect2><para>
934 msgid ""
935 "Sometimes, online deception involves replacing someone’s correct beliefs "
936 "with incorrect ones, as it does in the anti-vaccination movement, whose "
937 "victims are often people who start out believing in vaccines but are "
938 "convinced by seemingly plausible evidence that leads them into the false "
939 "belief that vaccines are harmful."
940 msgstr ""
941
942 #. type: Content of: <article><sect1><sect2><para>
943 msgid ""
944 "But it’s much more common for fraud to succeed when it doesn’t have to "
945 "displace a true belief. When my daughter contracted head lice at daycare, "
946 "one of the daycare workers told me I could get rid of them by treating her "
947 "hair and scalp with olive oil. I didn’t know anything about head lice, and I "
948 "assumed that the daycare worker did, so I tried it (it didn’t work, and it "
949 "doesn’t work). It’s easy to end up with false beliefs when you simply don’t "
950 "know any better and when those beliefs are conveyed by someone who seems to "
951 "know what they’re doing."
952 msgstr ""
953
954 #. type: Content of: <article><sect1><sect2><para>
955 msgid ""
956 "This is pernicious and difficult — and it’s also the kind of thing the "
957 "internet can help guard against by making true information available, "
958 "especially in a form that exposes the underlying deliberations among parties "
959 "with sharply divergent views, such as Wikipedia. But it’s not brainwashing; "
960 "it’s fraud. In the <ulink url=\"https://datasociety.net/library/data-voids/"
961 "\">majority of cases</ulink>, the victims of these fraud campaigns have an "
962 "informational void filled in the customary way, by consulting a seemingly "
963 "reliable source. If I look up the length of the Brooklyn Bridge and learn "
964 "that it is 5,800 feet long, but in reality, it is 5,989 feet long, the "
965 "underlying deception is a problem, but it’s a problem with a simple remedy. "
966 "It’s a very different problem from the anti-vax issue in which someone’s "
967 "true belief is displaced by a false one by means of sophisticated persuasion."
968 msgstr ""
969
970 #. type: Content of: <article><sect1><sect2><title>
971 msgid "3. Domination"
972 msgstr ""
973
974 #. type: Content of: <article><sect1><sect2><para>
975 msgid ""
976 "Surveillance capitalism is the result of monopoly. Monopoly is the cause, "
977 "and surveillance capitalism and its negative outcomes are the effects of "
978 "monopoly. I’ll get into this in depth later, but for now, suffice it to say "
979 "that the tech industry has grown up with a radical theory of antitrust that "
980 "has allowed companies to grow by merging with their rivals, buying up their "
981 "nascent competitors, and expanding to control whole market verticals."
982 msgstr ""
983
984 #. type: Content of: <article><sect1><sect2><para>
985 msgid ""
986 "One example of how monopolism aids in persuasion is through dominance: "
987 "Google makes editorial decisions about its algorithms that determine the "
988 "sort order of the responses to our queries. If a cabal of fraudsters have "
989 "set out to trick the world into thinking that the Brooklyn Bridge is 5,800 "
990 "feet long, and if Google gives a high search rank to this group in response "
991 "to queries like <quote>How long is the Brooklyn Bridge?</quote> then the "
992 "first eight or 10 screens’ worth of Google results could be wrong. And since "
993 "most people don’t go beyond the first couple of results — let alone the "
994 "first <emphasis>page</emphasis> of results — Google’s choice means that many "
995 "people will be deceived."
996 msgstr ""
997
998 #. type: Content of: <article><sect1><sect2><para>
999 msgid ""
1000 "Google’s dominance over search — more than 86% of web searches are performed "
1001 "through Google — means that the way it orders its search results has an "
1002 "outsized effect on public beliefs. Ironically, Google claims this is why it "
1003 "can’t afford to have any transparency in its algorithm design: Google’s "
1004 "search dominance makes the results of its sorting too important to risk "
1005 "telling the world how it arrives at those results lest some bad actor "
1006 "discover a flaw in the ranking system and exploit it to push its point of "
1007 "view to the top of the search results. There’s an obvious remedy to a "
1008 "company that is too big to audit: break it up into smaller pieces."
1009 msgstr ""
1010
1011 #. type: Content of: <article><sect1><sect2><para>
1012 msgid ""
1013 "Zuboff calls surveillance capitalism a <quote>rogue capitalism</quote> whose "
1014 "data-hoarding and machine-learning techniques rob us of our free will. But "
1015 "influence campaigns that seek to displace existing, correct beliefs with "
1016 "false ones have an effect that is small and temporary while monopolistic "
1017 "dominance over informational systems has massive, enduring effects. "
1018 "Controlling the results to the world’s search queries means controlling "
1019 "access both to arguments and their rebuttals and, thus, control over much of "
1020 "the world’s beliefs. If our concern is how corporations are foreclosing on "
1021 "our ability to make up our own minds and determine our own futures, the "
1022 "impact of dominance far exceeds the impact of manipulation and should be "
1023 "central to our analysis and any remedies we seek."
1024 msgstr ""
1025
1026 #. type: Content of: <article><sect1><sect2><title>
1027 msgid "4. Bypassing our rational faculties"
1028 msgstr ""
1029
1030 #. type: Content of: <article><sect1><sect2><para>
1031 msgid ""
1032 "<emphasis>This</emphasis> is the good stuff: using machine learning, "
1033 "<quote>dark patterns,</quote> engagement hacking, and other techniques to "
1034 "get us to do things that run counter to our better judgment. This is mind "
1035 "control."
1036 msgstr ""
1037
1038 #. type: Content of: <article><sect1><sect2><para>
1039 msgid ""
1040 "Some of these techniques have proven devastatingly effective (if only in the "
1041 "short term). The use of countdown timers on a purchase completion page can "
1042 "create a sense of urgency that causes you to ignore the nagging internal "
1043 "voice suggesting that you should shop around or sleep on your decision. The "
1044 "use of people from your social graph in ads can provide <quote>social proof</"
1045 "quote> that a purchase is worth making. Even the auction system pioneered by "
1046 "eBay is calculated to play on our cognitive blind spots, letting us feel "
1047 "like we <quote>own</quote> something because we bid on it, thus encouraging "
1048 "us to bid again when we are outbid to ensure that <quote>our</quote> things "
1049 "stay ours."
1050 msgstr ""
1051
1052 #. type: Content of: <article><sect1><sect2><para>
1053 msgid ""
1054 "Games are extraordinarily good at this. <quote>Free to play</quote> games "
1055 "manipulate us through many techniques, such as presenting players with a "
1056 "series of smoothly escalating challenges that create a sense of mastery and "
1057 "accomplishment but which sharply transition into a set of challenges that "
1058 "are impossible to overcome without paid upgrades. Add some social proof to "
1059 "the mix — a stream of notifications about how well your friends are faring — "
1060 "and before you know it, you’re buying virtual power-ups to get to the next "
1061 "level."
1062 msgstr ""
1063
1064 #. type: Content of: <article><sect1><sect2><para>
1065 msgid ""
1066 "Companies have risen and fallen on these techniques, and the <quote>fallen</"
1067 "quote> part is worth paying attention to. In general, living things adapt to "
1068 "stimulus: Something that is very compelling or noteworthy when you first "
1069 "encounter it fades with repetition until you stop noticing it altogether. "
1070 "Consider the refrigerator hum that irritates you when it starts up but "
1071 "disappears into the background so thoroughly that you only notice it when it "
1072 "stops again."
1073 msgstr ""
1074
1075 #. type: Content of: <article><sect1><sect2><para>
1076 msgid ""
1077 "That’s why behavioral conditioning uses <quote>intermittent reinforcement "
1078 "schedules.</quote> Instead of giving you a steady drip of encouragement or "
1079 "setbacks, games and gamified services scatter rewards on a randomized "
1080 "schedule — often enough to keep you interested and random enough that you "
1081 "can never quite find the pattern that would make it boring."
1082 msgstr ""
1083
1084 #. type: Content of: <article><sect1><sect2><para>
1085 msgid ""
1086 "Intermittent reinforcement is a powerful behavioral tool, but it also "
1087 "represents a collective action problem for surveillance capitalism. The "
1088 "<quote>engagement techniques</quote> invented by the behaviorists of "
1089 "surveillance capitalist companies are quickly copied across the whole sector "
1090 "so that what starts as a mysteriously compelling fillip in the design of a "
1091 "service—like <quote>pull to refresh</quote> or alerts when someone likes "
1092 "your posts or side quests that your characters get invited to while in the "
1093 "midst of main quests—quickly becomes dully ubiquitous. The impossible-to-"
1094 "nail-down nonpattern of randomized drips from your phone becomes a grey-"
1095 "noise wall of sound as every single app and site starts to make use of "
1096 "whatever seems to be working at the time."
1097 msgstr ""
1098
1099 #. type: Content of: <article><sect1><sect2><para>
1100 msgid ""
1101 "From the surveillance capitalist’s point of view, our adaptive capacity is "
1102 "like a harmful bacterium that deprives it of its food source — our attention "
1103 "— and novel techniques for snagging that attention are like new antibiotics "
1104 "that can be used to breach our defenses and destroy our self-determination. "
1105 "And there <emphasis>are</emphasis> techniques like that. Who can forget the "
1106 "Great Zynga Epidemic, when all of our friends were caught in "
1107 "<emphasis>FarmVille</emphasis>’s endless, mindless dopamine loops? But every "
1108 "new attention-commanding technique is jumped on by the whole industry and "
1109 "used so indiscriminately that antibiotic resistance sets in. Given enough "
1110 "repetition, almost all of us develop immunity to even the most powerful "
1111 "techniques — by 2013, two years after Zynga’s peak, its user base had halved."
1112 msgstr ""
1113
1114 #. type: Content of: <article><sect1><sect2><para>
1115 msgid ""
1116 "Not everyone, of course. Some people never adapt to stimulus, just as some "
1117 "people never stop hearing the hum of the refrigerator. This is why most "
1118 "people who are exposed to slot machines play them for a while and then move "
1119 "on while a small and tragic minority liquidate their kids’ college funds, "
1120 "buy adult diapers, and position themselves in front of a machine until they "
1121 "collapse."
1122 msgstr ""
1123
1124 #. type: Content of: <article><sect1><sect2><para>
1125 msgid ""
1126 "But surveillance capitalism’s margins on behavioral modification suck. "
1127 "Tripling the rate at which someone buys a widget sounds great <ulink url="
1128 "\"https://www.forbes.com/sites/priceonomics/2018/03/09/the-advertising-"
1129 "conversion-rates-for-every-major-tech-platform/#2f6a67485957\">unless the "
1130 "base rate is way less than 1%</ulink> with an improved rate of… still less "
1131 "than 1%. Even penny slot machines pull down pennies for every spin while "
1132 "surveillance capitalism rakes in infinitesimal penny fractions."
1133 msgstr ""
1134
1135 #. type: Content of: <article><sect1><sect2><para>
1136 msgid ""
1137 "Slot machines’ high returns mean that they can be profitable just by "
1138 "draining the fortunes of the small rump of people who are pathologically "
1139 "vulnerable to them and unable to adapt to their tricks. But surveillance "
1140 "capitalism can’t survive on the fractional pennies it brings down from that "
1141 "vulnerable sliver — that’s why, after the Great Zynga Epidemic had finally "
1142 "burned itself out, the small number of still-addicted players left behind "
1143 "couldn’t sustain it as a global phenomenon. And new powerful attention "
1144 "weapons aren’t easy to find, as is evidenced by the long years since the "
1145 "last time Zynga had a hit. Despite the hundreds of millions of dollars that "
1146 "Zynga has to spend on developing new tools to blast through our adaptation, "
1147 "it has never managed to repeat the lucky accident that let it snag so much "
1148 "of our attention for a brief moment in 2009. Powerhouses like Supercell have "
1149 "fared a little better, but they are rare and throw away many failures for "
1150 "every success."
1151 msgstr ""
1152
1153 #. type: Content of: <article><sect1><sect2><para>
1154 msgid ""
1155 "The vulnerability of small segments of the population to dramatic, efficient "
1156 "corporate manipulation is a real concern that’s worthy of our attention and "
1157 "energy. But it’s not an existential threat to society."
1158 msgstr ""
1159
1160 #. type: Content of: <article><sect1><title>
1161 msgid ""
1162 "If data is the new oil, then surveillance capitalism’s engine has a leak"
1163 msgstr ""
1164
1165 #. type: Content of: <article><sect1><para>
1166 msgid ""
1167 "This adaptation problem offers an explanation for one of surveillance "
1168 "capitalism’s most alarming traits: its relentless hunger for data and its "
1169 "endless expansion of data-gathering capabilities through the spread of "
1170 "sensors, online surveillance, and acquisition of data streams from third "
1171 "parties."
1172 msgstr ""
1173
1174 #. type: Content of: <article><sect1><para>
1175 msgid ""
1176 "Zuboff observes this phenomenon and concludes that data must be very "
1177 "valuable if surveillance capitalism is so hungry for it. (In her words: "
1178 "<quote>Just as industrial capitalism was driven to the continuous "
1179 "intensification of the means of production, so surveillance capitalists and "
1180 "their market players are now locked into the continuous intensification of "
1181 "the means of behavioral modification and the gathering might of "
1182 "instrumentarian power.</quote>) But what if the voracious appetite is "
1183 "because data has such a short half-life — because people become inured so "
1184 "quickly to new, data-driven persuasion techniques — that the companies are "
1185 "locked in an arms race with our limbic system? What if it’s all a Red "
1186 "Queen’s race where they have to run ever faster — collect ever-more data — "
1187 "just to stay in the same spot?"
1188 msgstr ""
1189
1190 #. type: Content of: <article><sect1><para>
1191 msgid ""
1192 "Of course, all of Big Tech’s persuasion techniques work in concert with one "
1193 "another, and collecting data is useful beyond mere behavioral trickery."
1194 msgstr ""
1195
1196 #. type: Content of: <article><sect1><para>
1197 msgid ""
1198 "If someone wants to recruit you to buy a refrigerator or join a pogrom, they "
1199 "might use profiling and targeting to send messages to people they judge to "
1200 "be good sales prospects. The messages themselves may be deceptive, making "
1201 "claims about things you’re not very knowledgeable about (food safety and "
1202 "energy efficiency or eugenics and historical claims about racial "
1203 "superiority). They might use search engine optimization and/or armies of "
1204 "fake reviewers and commenters and/or paid placement to dominate the "
1205 "discourse so that any search for further information takes you back to their "
1206 "messages. And finally, they may refine the different pitches using machine "
1207 "learning and other techniques to figure out what kind of pitch works best on "
1208 "someone like you."
1209 msgstr ""
1210
1211 #. type: Content of: <article><sect1><para>
1212 msgid ""
1213 "Each phase of this process benefits from surveillance: The more data they "
1214 "have, the more precisely they can profile you and target you with specific "
1215 "messages. Think of how you’d sell a fridge if you knew that the warranty on "
1216 "your prospect’s fridge just expired and that they were expecting a tax "
1217 "rebate in April."
1218 msgstr ""
1219
1220 #. type: Content of: <article><sect1><para>
1221 msgid ""
1222 "Also, the more data they have, the better they can craft deceptive messages "
1223 "— if I know that you’re into genealogy, I might not try to feed you "
1224 "pseudoscience about genetic differences between <quote>races,</quote> "
1225 "sticking instead to conspiratorial secret histories of <quote>demographic "
1226 "replacement</quote> and the like."
1227 msgstr ""
1228
1229 #. type: Content of: <article><sect1><para>
1230 msgid ""
1231 "Facebook also helps you locate people who have the same odious or antisocial "
1232 "views as you. It makes it possible to find other people who want to carry "
1233 "tiki torches through the streets of Charlottesville in Confederate cosplay. "
1234 "It can help you find other people who want to join your militia and go to "
1235 "the border to look for undocumented migrants to terrorize. It can help you "
1236 "find people who share your belief that vaccines are poison and that the "
1237 "Earth is flat."
1238 msgstr ""
1239
1240 #. type: Content of: <article><sect1><para>
1241 msgid ""
1242 "There is one way in which targeted advertising uniquely benefits those "
1243 "advocating for socially unacceptable causes: It is invisible. Racism is "
1244 "widely geographically dispersed, and there are few places where racists — "
1245 "and only racists — gather. This is similar to the problem of selling "
1246 "refrigerators in that potential refrigerator purchasers are geographically "
1247 "dispersed and there are few places where you can buy an ad that will be "
1248 "primarily seen by refrigerator customers. But buying a refrigerator is "
1249 "socially acceptable while being a Nazi is not, so you can buy a billboard or "
1250 "advertise in the newspaper sports section for your refrigerator business, "
1251 "and the only potential downside is that your ad will be seen by a lot of "
1252 "people who don’t want refrigerators, resulting in a lot of wasted expense."
1253 msgstr ""
1254
1255 #. type: Content of: <article><sect1><para>
1256 msgid ""
1257 "But even if you wanted to advertise your Nazi movement on a billboard or "
1258 "prime-time TV or the sports section, you would struggle to find anyone "
1259 "willing to sell you the space for your ad partly because they disagree with "
1260 "your views and partly because they fear censure (boycott, reputational "
1261 "damage, etc.) from other people who disagree with your views."
1262 msgstr ""
1263
1264 #. type: Content of: <article><sect1><para>
1265 msgid ""
1266 "Targeted ads solve this problem: On the internet, every ad unit can be "
1267 "different for every person, meaning that you can buy ads that are only shown "
1268 "to people who appear to be Nazis and not to people who hate Nazis. When "
1269 "there’s spillover — when someone who hates racism is shown a racist "
1270 "recruiting ad — there is some fallout; the platform or publication might get "
1271 "an angry public or private denunciation. But the nature of the risk assumed "
1272 "by an online ad buyer is different than the risks to a traditional publisher "
1273 "or billboard owner who might want to run a Nazi ad."
1274 msgstr ""
1275
1276 #. type: Content of: <article><sect1><para>
1277 msgid ""
1278 "Online ads are placed by algorithms that broker between a diverse ecosystem "
1279 "of self-serve ad platforms that anyone can buy an ad through, so the Nazi ad "
1280 "that slips onto your favorite online publication isn’t seen as their moral "
1281 "failing but rather as a failure in some distant, upstream ad supplier. When "
1282 "a publication gets a complaint about an offensive ad that’s appearing in one "
1283 "of its units, it can take some steps to block that ad, but the Nazi might "
1284 "buy a slightly different ad from a different broker serving the same unit. "
1285 "And in any event, internet users increasingly understand that when they see "
1286 "an ad, it’s likely that the advertiser did not choose that publication and "
1287 "that the publication has no idea who its advertisers are."
1288 msgstr ""
1289
1290 #. type: Content of: <article><sect1><para>
1291 msgid ""
1292 "These layers of indirection between advertisers and publishers serve as "
1293 "moral buffers: Today’s moral consensus is largely that publishers shouldn’t "
1294 "be held responsible for the ads that appear on their pages because they’re "
1295 "not actively choosing to put those ads there. Because of this, Nazis are "
1296 "able to overcome significant barriers to organizing their movement."
1297 msgstr ""
1298
1299 #. type: Content of: <article><sect1><para>
1300 msgid ""
1301 "Data has a complex relationship with domination. Being able to spy on your "
1302 "customers can alert you to their preferences for your rivals and allow you "
1303 "to head off your rivals at the pass."
1304 msgstr ""
1305
1306 #. type: Content of: <article><sect1><para>
1307 msgid ""
1308 "More importantly, if you can dominate the information space while also "
1309 "gathering data, then you make other deceptive tactics stronger because it’s "
1310 "harder to break out of the web of deceit you’re spinning. Domination — that "
1311 "is, ultimately becoming a monopoly — and not the data itself is the "
1312 "supercharger that makes every tactic worth pursuing because monopolistic "
1313 "domination deprives your target of an escape route."
1314 msgstr ""
1315
1316 #. type: Content of: <article><sect1><para>
1317 msgid ""
1318 "If you’re a Nazi who wants to ensure that your prospects primarily see "
1319 "deceptive, confirming information when they search for more, you can improve "
1320 "your odds by seeding the search terms they use through your initial "
1321 "communications. You don’t need to own the top 10 results for <quote>voter "
1322 "suppression</quote> if you can convince your marks to confine their search "
1323 "terms to <quote>voter fraud,</quote> which throws up a very different set of "
1324 "search results."
1325 msgstr ""
1326
1327 #. type: Content of: <article><sect1><para>
1328 msgid ""
1329 "Surveillance capitalists are like stage mentalists who claim that their "
1330 "extraordinary insights into human behavior let them guess the word that you "
1331 "wrote down and folded up in your pocket but who really use shills, hidden "
1332 "cameras, sleight of hand, and brute-force memorization to amaze you."
1333 msgstr ""
1334
1335 #. type: Content of: <article><sect1><para>
1336 msgid ""
1337 "Or perhaps they’re more like pick-up artists, the misogynistic cult that "
1338 "promises to help awkward men have sex with women by teaching them "
1339 "<quote>neurolinguistic programming</quote> phrases, body language "
1340 "techniques, and psychological manipulation tactics like <quote>negging</"
1341 "quote> — offering unsolicited negative feedback to women to lower their self-"
1342 "esteem and prick their interest."
1343 msgstr ""
1344
1345 #. type: Content of: <article><sect1><para>
1346 msgid ""
1347 "Some pick-up artists eventually manage to convince women to go home with "
1348 "them, but it’s not because these men have figured out how to bypass women’s "
1349 "critical faculties. Rather, pick-up artists’ <quote>success</quote> stories "
1350 "are a mix of women who were incapable of giving consent, women who were "
1351 "coerced, women who were intoxicated, self-destructive women, and a few women "
1352 "who were sober and in command of their faculties but who didn’t realize "
1353 "straightaway that they were with terrible men but rectified the error as "
1354 "soon as they could."
1355 msgstr ""
1356
1357 #. type: Content of: <article><sect1><para>
1358 msgid ""
1359 "Pick-up artists <emphasis>believe</emphasis> they have figured out a secret "
1360 "back door that bypasses women’s critical faculties, but they haven’t. Many "
1361 "of the tactics they deploy, like negging, became the butt of jokes (just "
1362 "like people joke about bad ad targeting), and there’s a good chance that "
1363 "anyone they try these tactics on will immediately recognize them and dismiss "
1364 "the men who use them as irredeemable losers."
1365 msgstr ""
1366
1367 #. type: Content of: <article><sect1><para>
1368 msgid ""
1369 "Pick-up artists are proof that people can believe they have developed a "
1370 "system of mind control <emphasis>even when it doesn’t work</emphasis>. Pick-"
1371 "up artists simply exploit the fact that one-in-a-million chances can come "
1372 "through for you if you make a million attempts, and then they assume that "
1373 "the other 999,999 times, they simply performed the technique incorrectly and "
1374 "commit themselves to doing better next time. There’s only one group of "
1375 "people who find pick-up artist lore reliably convincing: other would-be pick-"
1376 "up artists whose anxiety and insecurity make them vulnerable to scammers and "
1377 "delusional men who convince them that if they pay for tutelage and follow "
1378 "instructions, then they will someday succeed. Pick-up artists assume they "
1379 "fail to entice women because they are bad at being pick-up artists, not "
1380 "because pick-up artistry is bullshit. Pick-up artists are bad at selling "
1381 "themselves to women, but they’re much better at selling themselves to men "
1382 "who pay to learn the secrets of pick-up artistry."
1383 msgstr ""
1384
1385 #. type: Content of: <article><sect1><para>
1386 msgid ""
1387 "Department store pioneer John Wanamaker is said to have lamented, "
1388 "<quote>Half the money I spend on advertising is wasted; the trouble is I "
1389 "don’t know which half.</quote> The fact that Wanamaker thought that only "
1390 "half of his advertising spending was wasted is a tribute to the "
1391 "persuasiveness of advertising executives, who are <emphasis>much</emphasis> "
1392 "better at convincing potential clients to buy their services than they are "
1393 "at convincing the general public to buy their clients’ wares."
1394 msgstr ""
1395
1396 #. type: Content of: <article><sect1><title>
1397 msgid "What is Facebook?"
1398 msgstr ""
1399
1400 #. type: Content of: <article><sect1><para>
1401 msgid ""
1402 "Facebook is heralded as the origin of all of our modern plagues, and it’s "
1403 "not hard to see why. Some tech companies want to lock their users in but "
1404 "make their money by monopolizing access to the market for apps for their "
1405 "devices and gouging them on prices rather than by spying on them (like "
1406 "Apple). Some companies don’t care about locking in users because they’ve "
1407 "figured out how to spy on them no matter where they are and what they’re "
1408 "doing and can turn that surveillance into money (Google). Facebook alone "
1409 "among the Western tech giants has built a business based on locking in its "
1410 "users <emphasis>and</emphasis> spying on them all the time."
1411 msgstr ""
1412
1413 #. type: Content of: <article><sect1><para>
1414 msgid ""
1415 "Facebook’s surveillance regime is really without parallel in the Western "
1416 "world. Though Facebook tries to prevent itself from being visible on the "
1417 "public web, hiding most of what goes on there from people unless they’re "
1418 "logged into Facebook, the company has nevertheless booby-trapped the entire "
1419 "web with surveillance tools in the form of Facebook <quote>Like</quote> "
1420 "buttons that web publishers include on their sites to boost their Facebook "
1421 "profiles. Facebook also makes various libraries and other useful code "
1422 "snippets available to web publishers that act as surveillance tendrils on "
1423 "the sites where they’re used, funneling information about visitors to the "
1424 "site — newspapers, dating sites, message boards — to Facebook."
1425 msgstr ""
1426
1427 #. type: Content of: <article><sect1><blockquote><para>
1428 msgid ""
1429 "Big Tech is able to practice surveillance not just because it is tech but "
1430 "because it is <emphasis>big</emphasis>."
1431 msgstr ""
1432
1433 #. type: Content of: <article><sect1><para>
1434 msgid ""
1435 "Facebook offers similar tools to app developers, so the apps — games, fart "
1436 "machines, business review services, apps for keeping abreast of your kid’s "
1437 "schooling — you use will send information about your activities to Facebook "
1438 "even if you don’t have a Facebook account and even if you don’t download or "
1439 "use Facebook apps. On top of all that, Facebook buys data from third-party "
1440 "brokers on shopping habits, physical location, use of <quote>loyalty</quote> "
1441 "programs, financial transactions, etc., and cross-references that with the "
1442 "dossiers it develops on activity on Facebook and with apps and the public "
1443 "web."
1444 msgstr ""
1445
1446 #. type: Content of: <article><sect1><para>
1447 msgid ""
1448 "Though it’s easy to integrate the web with Facebook — linking to news "
1449 "stories and such — Facebook products are generally not available to be "
1450 "integrated back into the web itself. You can embed a tweet in a Facebook "
1451 "post, but if you embed a Facebook post in a tweet, you just get a link back "
1452 "to Facebook and must log in before you can see it. Facebook has used extreme "
1453 "technological and legal countermeasures to prevent rivals from allowing "
1454 "their users to embed Facebook snippets in competing services or to create "
1455 "alternative interfaces to Facebook that merge your Facebook inbox with those "
1456 "of other services that you use."
1457 msgstr ""
1458
1459 #. type: Content of: <article><sect1><para>
1460 msgid ""
1461 "And Facebook is incredibly popular, with 2.3 billion claimed users (though "
1462 "many believe this figure to be inflated). Facebook has been used to organize "
1463 "genocidal pogroms, racist riots, anti-vaccination movements, flat Earth "
1464 "cults, and the political lives of some of the world’s ugliest, most brutal "
1465 "autocrats. There are some really alarming things going on in the world, and "
1466 "Facebook is implicated in many of them, so it’s easy to conclude that these "
1467 "bad things are the result of Facebook’s mind-control system, which it rents "
1468 "out to anyone with a few bucks to spend."
1469 msgstr ""
1470
1471 #. type: Content of: <article><sect1><para>
1472 msgid ""
1473 "To understand what role Facebook plays in the formulation and mobilization "
1474 "of antisocial movements, we need to understand the dual nature of Facebook."
1475 msgstr ""
1476
1477 #. type: Content of: <article><sect1><para>
1478 msgid ""
1479 "Because it has a lot of users and a lot of data about those users, Facebook "
1480 "is a very efficient tool for locating people with hard-to-find traits, the "
1481 "kinds of traits that are widely diffused in the population such that "
1482 "advertisers have historically struggled to find a cost-effective way to "
1483 "reach them. Think back to refrigerators: Most of us only replace our major "
1484 "appliances a few times in our entire lives. If you’re a refrigerator "
1485 "manufacturer or retailer, you have these brief windows in the life of a "
1486 "consumer during which they are pondering a purchase, and you have to somehow "
1487 "reach them. Anyone who’s ever registered a title change after buying a house "
1488 "can attest that appliance manufacturers are incredibly desperate to reach "
1489 "anyone who has even the slenderest chance of being in the market for a new "
1490 "fridge."
1491 msgstr ""
1492
1493 #. type: Content of: <article><sect1><para>
1494 msgid ""
1495 "Facebook makes finding people shopping for refrigerators a <emphasis>lot</"
1496 "emphasis> easier. It can target ads to people who’ve registered a new home "
1497 "purchase, to people who’ve searched for refrigerator buying advice, to "
1498 "people who have complained about their fridge dying, or any combination "
1499 "thereof. It can even target people who’ve recently bought <emphasis>other</"
1500 "emphasis> kitchen appliances on the theory that someone who’s just replaced "
1501 "their stove and dishwasher might be in a fridge-buying kind of mood. The "
1502 "vast majority of people who are reached by these ads will not be in the "
1503 "market for a new fridge, but — crucially — the percentage of people who "
1504 "<emphasis>are</emphasis> looking for fridges that these ads reach is "
1505 "<emphasis>much</emphasis> larger than it is than for any group that might be "
1506 "subjected to traditional, offline targeted refrigerator marketing."
1507 msgstr ""
1508
1509 #. type: Content of: <article><sect1><para>
1510 msgid ""
1511 "Facebook also makes it a lot easier to find people who have the same rare "
1512 "disease as you, which might have been impossible in earlier eras — the "
1513 "closest fellow sufferer might otherwise be hundreds of miles away. It makes "
1514 "it easier to find people who went to the same high school as you even though "
1515 "decades have passed and your former classmates have all been scattered to "
1516 "the four corners of the Earth."
1517 msgstr ""
1518
1519 #. type: Content of: <article><sect1><para>
1520 msgid ""
1521 "Facebook also makes it much easier to find people who hold the same rare "
1522 "political beliefs as you. If you’ve always harbored a secret affinity for "
1523 "socialism but never dared utter this aloud lest you be demonized by your "
1524 "neighbors, Facebook can help you discover other people who feel the same way "
1525 "(and it might just demonstrate to you that your affinity is more widespread "
1526 "than you ever suspected). It can make it easier to find people who share "
1527 "your sexual identity. And again, it can help you to understand that what "
1528 "you thought was a shameful secret that affected only you was really a widely "
1529 "shared trait, giving you both comfort and the courage to come out to the "
1530 "people in your life."
1531 msgstr ""
1532
1533 #. type: Content of: <article><sect1><para>
1534 msgid ""
1535 "All of this presents a dilemma for Facebook: Targeting makes the company’s "
1536 "ads more effective than traditional ads, but it also lets advertisers see "
1537 "just how effective their ads are. While advertisers are pleased to learn "
1538 "that Facebook ads are more effective than ads on systems with less "
1539 "sophisticated targeting, advertisers can also see that in nearly every case, "
1540 "the people who see their ads ignore them. Or, at best, the ads work on a "
1541 "subconscious level, creating nebulous unmeasurables like <quote>brand "
1542 "recognition.</quote> This means that the price per ad is very low in nearly "
1543 "every case."
1544 msgstr ""
1545
1546 #. type: Content of: <article><sect1><para>
1547 msgid ""
1548 "To make things worse, many Facebook groups spark precious little discussion. "
1549 "Your little-league soccer team, the people with the same rare disease as "
1550 "you, and the people you share a political affinity with may exchange the odd "
1551 "flurry of messages at critical junctures, but on a daily basis, there’s not "
1552 "much to say to your old high school chums or other hockey-card collectors."
1553 msgstr ""
1554
1555 #. type: Content of: <article><sect1><para>
1556 msgid ""
1557 "With nothing but <quote>organic</quote> discussion, Facebook would not "
1558 "generate enough traffic to sell enough ads to make the money it needs to "
1559 "continually expand by buying up its competitors while returning handsome "
1560 "sums to its investors."
1561 msgstr ""
1562
1563 #. type: Content of: <article><sect1><para>
1564 msgid ""
1565 "So Facebook has to gin up traffic by sidetracking its own forums: Every time "
1566 "Facebook’s algorithm injects controversial materials — inflammatory "
1567 "political articles, conspiracy theories, outrage stories — into a group, it "
1568 "can hijack that group’s nominal purpose with its desultory discussions and "
1569 "supercharge those discussions by turning them into bitter, unproductive "
1570 "arguments that drag on and on. Facebook is optimized for engagement, not "
1571 "happiness, and it turns out that automated systems are pretty good at "
1572 "figuring out things that people will get angry about."
1573 msgstr ""
1574
1575 #. type: Content of: <article><sect1><para>
1576 msgid ""
1577 "Facebook <emphasis>can</emphasis> modify our behavior but only in a couple "
1578 "of trivial ways. First, it can lock in all your friends and family members "
1579 "so that you check and check and check with Facebook to find out what they "
1580 "are up to; and second, it can make you angry and anxious. It can force you "
1581 "to choose between being interrupted constantly by updates — a process that "
1582 "breaks your concentration and makes it hard to be introspective — and "
1583 "staying in touch with your friends. This is a very limited form of mind "
1584 "control, and it can only really make us miserable, angry, and anxious."
1585 msgstr ""
1586
1587 #. type: Content of: <article><sect1><para>
1588 msgid ""
1589 "This is why Facebook’s targeting systems — both the ones it shows to "
1590 "advertisers and the ones that let users find people who share their "
1591 "interests — are so next-gen and smooth and easy to use as well as why its "
1592 "message boards have a toolset that seems like it hasn’t changed since the "
1593 "mid-2000s. If Facebook delivered an equally flexible, sophisticated message-"
1594 "reading system to its users, those users could defend themselves against "
1595 "being nonconsensually eyeball-fucked with Donald Trump headlines."
1596 msgstr ""
1597
1598 #. type: Content of: <article><sect1><para>
1599 msgid ""
1600 "The more time you spend on Facebook, the more ads it gets to show you. The "
1601 "solution to Facebook’s ads only working one in a thousand times is for the "
1602 "company to try to increase how much time you spend on Facebook by a factor "
1603 "of a thousand. Rather than thinking of Facebook as a company that has "
1604 "figured out how to show you exactly the right ad in exactly the right way to "
1605 "get you to do what its advertisers want, think of it as a company that has "
1606 "figured out how to make you slog through an endless torrent of arguments "
1607 "even though they make you miserable, spending so much time on the site that "
1608 "it eventually shows you at least one ad that you respond to."
1609 msgstr ""
1610
1611 #. type: Content of: <article><sect1><title>
1612 msgid "Monopoly and the right to the future tense"
1613 msgstr ""
1614
1615 #. type: Content of: <article><sect1><para>
1616 msgid ""
1617 "Zuboff and her cohort are particularly alarmed at the extent to which "
1618 "surveillance allows corporations to influence our decisions, taking away "
1619 "something she poetically calls <quote>the right to the future tense</quote> "
1620 "— that is, the right to decide for yourself what you will do in the future."
1621 msgstr ""
1622
1623 #. type: Content of: <article><sect1><para>
1624 msgid ""
1625 "It’s true that advertising can tip the scales one way or another: When "
1626 "you’re thinking of buying a fridge, a timely fridge ad might end the search "
1627 "on the spot. But Zuboff puts enormous and undue weight on the persuasive "
1628 "power of surveillance-based influence techniques. Most of these don’t work "
1629 "very well, and the ones that do won’t work for very long. The makers of "
1630 "these influence tools are confident they will someday refine them into "
1631 "systems of total control, but they are hardly unbiased observers, and the "
1632 "risks from their dreams coming true are very speculative."
1633 msgstr ""
1634
1635 #. type: Content of: <article><sect1><para>
1636 msgid ""
1637 "By contrast, Zuboff is rather sanguine about 40 years of lax antitrust "
1638 "practice that has allowed a handful of companies to dominate the internet, "
1639 "ushering in an information age with, <ulink url=\"https://twitter.com/"
1640 "tveastman/status/1069674780826071040\">as one person on Twitter noted</"
1641 "ulink>, five giant websites each filled with screenshots of the other four."
1642 msgstr ""
1643
1644 #. type: Content of: <article><sect1><para>
1645 msgid ""
1646 "However, if we are to be alarmed that we might lose the right to choose for "
1647 "ourselves what our future will hold, then monopoly’s nonspeculative, "
1648 "concrete, here-and-now harms should be front and center in our debate over "
1649 "tech policy."
1650 msgstr ""
1651
1652 #. type: Content of: <article><sect1><para>
1653 msgid ""
1654 "Start with <quote>digital rights management.</quote> In 1998, Bill Clinton "
1655 "signed the Digital Millennium Copyright Act (DMCA) into law. It’s a complex "
1656 "piece of legislation with many controversial clauses but none more so than "
1657 "Section 1201, the <quote>anti-circumvention</quote> rule."
1658 msgstr ""
1659
1660 #. type: Content of: <article><sect1><para>
1661 msgid ""
1662 "This is a blanket ban on tampering with systems that restrict access to "
1663 "copyrighted works. The ban is so thoroughgoing that it prohibits removing a "
1664 "copyright lock even when no copyright infringement takes place. This is by "
1665 "design: The activities that the DMCA’s Section 1201 sets out to ban are not "
1666 "copyright infringements; rather, they are legal activities that frustrate "
1667 "manufacturers’ commercial plans."
1668 msgstr ""
1669
1670 #. type: Content of: <article><sect1><para>
1671 msgid ""
1672 "For example, Section 1201’s first major application was on DVD players as a "
1673 "means of enforcing the region coding built into those devices. DVD-CCA, the "
1674 "body that standardized DVDs and DVD players, divided the world into six "
1675 "regions and specified that DVD players must check each disc to determine "
1676 "which regions it was authorized to be played in. DVD players would have "
1677 "their own corresponding region (a DVD player bought in the U.S. would be "
1678 "region 1 while one bought in India would be region 5). If the player and the "
1679 "disc’s region matched, the player would play the disc; otherwise, it would "
1680 "reject it."
1681 msgstr ""
1682
1683 #. type: Content of: <article><sect1><para>
1684 msgid ""
1685 "However, watching a lawfully produced disc in a country other than the one "
1686 "where you purchased it is not copyright infringement — it’s the opposite. "
1687 "Copyright law imposes this duty on customers for a movie: You must go into a "
1688 "store, find a licensed disc, and pay the asking price. Do that — and "
1689 "<emphasis>nothing else</emphasis> — and you and copyright are square with "
1690 "one another."
1691 msgstr ""
1692
1693 #. type: Content of: <article><sect1><para>
1694 msgid ""
1695 "The fact that a movie studio wants to charge Indians less than Americans or "
1696 "release in Australia later than it releases in the U.K. has no bearing on "
1697 "copyright law. Once you lawfully acquire a DVD, it is no copyright "
1698 "infringement to watch it no matter where you happen to be."
1699 msgstr ""
1700
1701 #. type: Content of: <article><sect1><para>
1702 msgid ""
1703 "So DVD and DVD player manufacturers would not be able to use accusations of "
1704 "abetting copyright infringement to punish manufacturers who made "
1705 "noncompliant players that would play discs from any region or repair shops "
1706 "that modified players to let you watch out-of-region discs or software "
1707 "programmers who created programs to let you do this."
1708 msgstr ""
1709
1710 #. type: Content of: <article><sect1><para>
1711 msgid ""
1712 "That’s where Section 1201 of the DMCA comes in: By banning tampering with an "
1713 "<quote>access control,</quote> the rule gave manufacturers and rights "
1714 "holders standing to sue competitors who released superior products with "
1715 "lawful features that the market demanded (in this case, region-free players)."
1716 msgstr ""
1717
1718 #. type: Content of: <article><sect1><para>
1719 msgid ""
1720 "This is an odious scam against consumers, but as time went by, Section 1201 "
1721 "grew to encompass a rapidly expanding constellation of devices and services "
1722 "as canny manufacturers have realized certain things:"
1723 msgstr ""
1724
1725 #. type: Content of: <article><sect1><itemizedlist><listitem><para>
1726 msgid ""
1727 "Any device with software in it contains a <quote>copyrighted work</quote> — "
1728 "i.e., the software."
1729 msgstr ""
1730
1731 #. type: Content of: <article><sect1><itemizedlist><listitem><para>
1732 msgid ""
1733 "A device can be designed so that reconfiguring the software requires "
1734 "bypassing an <quote>access control for copyrighted works,</quote> which is a "
1735 "potential felony under Section 1201."
1736 msgstr ""
1737
1738 #. type: Content of: <article><sect1><itemizedlist><listitem><para>
1739 msgid ""
1740 "Thus, companies can control their customers’ behavior after they take home "
1741 "their purchases by designing products so that all unpermitted uses require "
1742 "modifications that fall afoul of Section 1201."
1743 msgstr ""
1744
1745 #. type: Content of: <article><sect1><para>
1746 msgid ""
1747 "Section 1201 then becomes a means for manufacturers of all descriptions to "
1748 "force their customers to arrange their affairs to benefit the manufacturers’ "
1749 "shareholders instead of themselves."
1750 msgstr ""
1751
1752 #. type: Content of: <article><sect1><para>
1753 msgid ""
1754 "This manifests in many ways: from a new generation of inkjet printers that "
1755 "use countermeasures to prevent third-party ink that cannot be bypassed "
1756 "without legal risks to similar systems in tractors that prevent third-party "
1757 "technicians from swapping in the manufacturer’s own parts that are not "
1758 "recognized by the tractor’s control system until it is supplied with a "
1759 "manufacturer’s unlock code."
1760 msgstr ""
1761
1762 #. type: Content of: <article><sect1><para>
1763 msgid ""
1764 "Closer to home, Apple’s iPhones use these measures to prevent both third-"
1765 "party service and third-party software installation. This allows Apple to "
1766 "decide when an iPhone is beyond repair and must be shredded and landfilled "
1767 "as opposed to the iPhone’s purchaser. (Apple is notorious for its "
1768 "environmentally catastrophic policy of destroying old electronics rather "
1769 "than permitting them to be cannibalized for parts.) This is a very useful "
1770 "power to wield, especially in light of CEO Tim Cook’s January 2019 warning "
1771 "to investors that the company’s profits are endangered by customers choosing "
1772 "to hold onto their phones for longer rather than replacing them."
1773 msgstr ""
1774
1775 #. type: Content of: <article><sect1><para>
1776 msgid ""
1777 "Apple’s use of copyright locks also allows it to establish a monopoly over "
1778 "how its customers acquire software for their mobile devices. The App Store’s "
1779 "commercial terms guarantee Apple a share of all revenues generated by the "
1780 "apps sold there, meaning that Apple gets paid when you buy an app from its "
1781 "store and then continues to get paid every time you buy something using that "
1782 "app. This comes out of the bottom line of software developers, who must "
1783 "either charge more or accept lower profits for their products."
1784 msgstr ""
1785
1786 #. type: Content of: <article><sect1><para>
1787 msgid ""
1788 "Crucially, Apple’s use of copyright locks gives it the power to make "
1789 "editorial decisions about which apps you may and may not install on your own "
1790 "device. Apple has used this power to <ulink url=\"https://www.telegraph.co."
1791 "uk/technology/apple/5982243/Apple-bans-dictionary-from-App-Store-over-swear-"
1792 "words.html\">reject dictionaries</ulink> for containing obscene words; to "
1793 "<ulink url=\"https://www.vice.com/en_us/article/538kan/apple-just-banned-the-"
1794 "app-that-tracks-us-drone-strikes-again\">limit political speech</ulink>, "
1795 "especially from apps that make sensitive political commentary such as an app "
1796 "that notifies you every time a U.S. drone kills someone somewhere in the "
1797 "world; and to <ulink url=\"https://www.eurogamer.net/articles/2016-05-19-"
1798 "palestinian-indie-game-must-not-be-called-a-game-apple-says\">object to a "
1799 "game</ulink> that commented on the Israel-Palestine conflict."
1800 msgstr ""
1801
1802 #. type: Content of: <article><sect1><para>
1803 msgid ""
1804 "Apple often justifies monopoly power over software installation in the name "
1805 "of security, arguing that its vetting of apps for its store means that it "
1806 "can guard its users against apps that contain surveillance code. But this "
1807 "cuts both ways. In China, the government <ulink url=\"https://www.ft.com/"
1808 "content/ad42e536-cf36-11e7-b781-794ce08b24dc\">ordered Apple to prohibit the "
1809 "sale of privacy tools</ulink> like VPNs with the exception of VPNs that had "
1810 "deliberately introduced flaws designed to let the Chinese state eavesdrop on "
1811 "users. Because Apple uses technological countermeasures — with legal "
1812 "backstops — to block customers from installing unauthorized apps, Chinese "
1813 "iPhone owners cannot readily (or legally) acquire VPNs that would protect "
1814 "them from Chinese state snooping."
1815 msgstr ""
1816
1817 #. type: Content of: <article><sect1><para>
1818 msgid ""
1819 "Zuboff calls surveillance capitalism a <quote>rogue capitalism.</quote> "
1820 "Theoreticians of capitalism claim that its virtue is that it <ulink url="
1821 "\"https://en.wikipedia.org/wiki/Price_signal\">aggregates information in the "
1822 "form of consumers’ decisions</ulink>, producing efficient markets. "
1823 "Surveillance capitalism’s supposed power to rob its victims of their free "
1824 "will through computationally supercharged influence campaigns means that our "
1825 "markets no longer aggregate customers’ decisions because we customers no "
1826 "longer decide — we are given orders by surveillance capitalism’s mind-"
1827 "control rays."
1828 msgstr ""
1829
1830 #. type: Content of: <article><sect1><para>
1831 msgid ""
1832 "If our concern is that markets cease to function when consumers can no "
1833 "longer make choices, then copyright locks should concern us at "
1834 "<emphasis>least</emphasis> as much as influence campaigns. An influence "
1835 "campaign might nudge you to buy a certain brand of phone; but the copyright "
1836 "locks on that phone absolutely determine where you get it serviced, which "
1837 "apps can run on it, and when you have to throw it away rather than fixing it."
1838 msgstr ""
1839
1840 #. type: Content of: <article><sect1><title>
1841 msgid "Search order and the right to the future tense"
1842 msgstr ""
1843
1844 #. type: Content of: <article><sect1><para>
1845 msgid ""
1846 "Markets are posed as a kind of magic: By discovering otherwise hidden "
1847 "information conveyed by the free choices of consumers, those consumers’ "
1848 "local knowledge is integrated into a self-correcting system that makes "
1849 "efficient allocations—more efficient than any computer could calculate. But "
1850 "monopolies are incompatible with that notion. When you only have one app "
1851 "store, the owner of the store — not the consumer — decides on the range of "
1852 "choices. As Boss Tweed once said, <quote>I don’t care who does the electing, "
1853 "so long as I get to do the nominating.</quote> A monopolized market is an "
1854 "election whose candidates are chosen by the monopolist."
1855 msgstr ""
1856
1857 #. type: Content of: <article><sect1><para>
1858 msgid ""
1859 "This ballot rigging is made more pernicious by the existence of monopolies "
1860 "over search order. Google’s search market share is about 90%. When Google’s "
1861 "ranking algorithm puts a result for a popular search term in its top 10, "
1862 "that helps determine the behavior of millions of people. If Google’s answer "
1863 "to <quote>Are vaccines dangerous?</quote> is a page that rebuts anti-vax "
1864 "conspiracy theories, then a sizable portion of the public will learn that "
1865 "vaccines are safe. If, on the other hand, Google sends those people to a "
1866 "site affirming the anti-vax conspiracies, a sizable portion of those "
1867 "millions will come away convinced that vaccines are dangerous."
1868 msgstr ""
1869
1870 #. type: Content of: <article><sect1><para>
1871 msgid ""
1872 "Google’s algorithm is often tricked into serving disinformation as a "
1873 "prominent search result. But in these cases, Google isn’t persuading people "
1874 "to change their minds; it’s just presenting something untrue as fact when "
1875 "the user has no cause to doubt it."
1876 msgstr ""
1877
1878 #. type: Content of: <article><sect1><para>
1879 msgid ""
1880 "This is true whether the search is for <quote>Are vaccines dangerous?</"
1881 "quote> or <quote>best restaurants near me.</quote> Most users will never "
1882 "look past the first page of search results, and when the overwhelming "
1883 "majority of people all use the same search engine, the ranking algorithm "
1884 "deployed by that search engine will determine myriad outcomes (whether to "
1885 "adopt a child, whether to have cancer surgery, where to eat dinner, where to "
1886 "move, where to apply for a job) to a degree that vastly outstrips any "
1887 "behavioral outcomes dictated by algorithmic persuasion techniques."
1888 msgstr ""
1889
1890 #. type: Content of: <article><sect1><para>
1891 msgid ""
1892 "Many of the questions we ask search engines have no empirically correct "
1893 "answers: <quote>Where should I eat dinner?</quote> is not an objective "
1894 "question. Even questions that do have correct answers (<quote>Are vaccines "
1895 "dangerous?</quote>) don’t have one empirically superior source for that "
1896 "answer. Many pages affirm the safety of vaccines, so which one goes first? "
1897 "Under conditions of competition, consumers can choose from many search "
1898 "engines and stick with the one whose algorithmic judgment suits them best, "
1899 "but under conditions of monopoly, we all get our answers from the same place."
1900 msgstr ""
1901
1902 #. type: Content of: <article><sect1><para>
1903 msgid ""
1904 "Google’s search dominance isn’t a matter of pure merit: The company has "
1905 "leveraged many tactics that would have been prohibited under classical, pre-"
1906 "Ronald-Reagan antitrust enforcement standards to attain its dominance. After "
1907 "all, this is a company that has developed two major products: a really good "
1908 "search engine and a pretty good Hotmail clone. Every other major success "
1909 "it’s had — Android, YouTube, Google Maps, etc. — has come through an "
1910 "acquisition of a nascent competitor. Many of the company’s key divisions, "
1911 "such as the advertising technology of DoubleClick, violate the historical "
1912 "antitrust principle of structural separation, which forbade firms from "
1913 "owning subsidiaries that competed with their customers. Railroads, for "
1914 "example, were barred from owning freight companies that competed with the "
1915 "shippers whose freight they carried."
1916 msgstr ""
1917
1918 #. type: Content of: <article><sect1><para>
1919 msgid ""
1920 "If we’re worried about giant companies subverting markets by stripping "
1921 "consumers of their ability to make free choices, then vigorous antitrust "
1922 "enforcement seems like an excellent remedy. If we’d denied Google the right "
1923 "to effect its many mergers, we would also have probably denied it its total "
1924 "search dominance. Without that dominance, the pet theories, biases, errors "
1925 "(and good judgment, too) of Google search engineers and product managers "
1926 "would not have such an outsized effect on consumer choice."
1927 msgstr ""
1928
1929 #. type: Content of: <article><sect1><para>
1930 msgid ""
1931 "This goes for many other companies. Amazon, a classic surveillance "
1932 "capitalist, is obviously the dominant tool for searching Amazon — though "
1933 "many people find their way to Amazon through Google searches and Facebook "
1934 "posts — and obviously, Amazon controls Amazon search. That means that "
1935 "Amazon’s own self-serving editorial choices—like promoting its own house "
1936 "brands over rival goods from its sellers as well as its own pet theories, "
1937 "biases, and errors— determine much of what we buy on Amazon. And since "
1938 "Amazon is the dominant e-commerce retailer outside of China and since it "
1939 "attained that dominance by buying up both large rivals and nascent "
1940 "competitors in defiance of historical antitrust rules, we can blame the "
1941 "monopoly for stripping consumers of their right to the future tense and the "
1942 "ability to shape markets by making informed choices."
1943 msgstr ""
1944
1945 #. type: Content of: <article><sect1><para>
1946 msgid ""
1947 "Not every monopolist is a surveillance capitalist, but that doesn’t mean "
1948 "they’re not able to shape consumer choices in wide-ranging ways. Zuboff "
1949 "lauds Apple for its App Store and iTunes Store, insisting that adding price "
1950 "tags to the features on its platforms has been the secret to resisting "
1951 "surveillance and thus creating markets. But Apple is the only retailer "
1952 "allowed to sell on its platforms, and it’s the second-largest mobile device "
1953 "vendor in the world. The independent software vendors that sell through "
1954 "Apple’s marketplace accuse the company of the same surveillance sins as "
1955 "Amazon and other big retailers: spying on its customers to find lucrative "
1956 "new products to launch, effectively using independent software vendors as "
1957 "free-market researchers, then forcing them out of any markets they discover."
1958 msgstr ""
1959
1960 #. type: Content of: <article><sect1><para>
1961 msgid ""
1962 "Because of its use of copyright locks, Apple’s mobile customers are not "
1963 "legally allowed to switch to a rival retailer for its apps if they want to "
1964 "do so on an iPhone. Apple, obviously, is the only entity that gets to decide "
1965 "how it ranks the results of search queries in its stores. These decisions "
1966 "ensure that some apps are often installed (because they appear on page one) "
1967 "and others are never installed (because they appear on page one million). "
1968 "Apple’s search-ranking design decisions have a vastly more significant "
1969 "effect on consumer behaviors than influence campaigns delivered by "
1970 "surveillance capitalism’s ad-serving bots."
1971 msgstr ""
1972
1973 #. type: Content of: <article><sect1><title>
1974 msgid "Monopolists can afford sleeping pills for watchdogs"
1975 msgstr ""
1976
1977 #. type: Content of: <article><sect1><para>
1978 msgid ""
1979 "Only the most extreme market ideologues think that markets can self-regulate "
1980 "without state oversight. Markets need watchdogs — regulators, lawmakers, and "
1981 "other elements of democratic control — to keep them honest. When these "
1982 "watchdogs sleep on the job, then markets cease to aggregate consumer choices "
1983 "because those choices are constrained by illegitimate and deceptive "
1984 "activities that companies are able to get away with because no one is "
1985 "holding them to account."
1986 msgstr ""
1987
1988 #. type: Content of: <article><sect1><para>
1989 msgid ""
1990 "But this kind of regulatory capture doesn’t come cheap. In competitive "
1991 "sectors, where rivals are constantly eroding one another’s margins, "
1992 "individual firms lack the surplus capital to effectively lobby for laws and "
1993 "regulations that serve their ends."
1994 msgstr ""
1995
1996 #. type: Content of: <article><sect1><para>
1997 msgid ""
1998 "Many of the harms of surveillance capitalism are the result of weak or "
1999 "nonexistent regulation. Those regulatory vacuums spring from the power of "
2000 "monopolists to resist stronger regulation and to tailor what regulation "
2001 "exists to permit their existing businesses."
2002 msgstr ""
2003
2004 #. type: Content of: <article><sect1><para>
2005 msgid ""
2006 "Here’s an example: When firms over-collect and over-retain our data, they "
2007 "are at increased risk of suffering a breach — you can’t leak data you never "
2008 "collected, and once you delete all copies of that data, you can no longer "
2009 "leak it. For more than a decade, we’ve lived through an endless parade of "
2010 "ever-worsening data breaches, each one uniquely horrible in the scale of "
2011 "data breached and the sensitivity of that data."
2012 msgstr ""
2013
2014 #. type: Content of: <article><sect1><para>
2015 msgid ""
2016 "But still, firms continue to over-collect and over-retain our data for three "
2017 "reasons:"
2018 msgstr ""
2019
2020 #. type: Content of: <article><sect1><para>
2021 msgid ""
2022 "<emphasis role=\"strong\">1. They are locked in the aforementioned limbic "
2023 "arms race with our capacity to shore up our attentional defense systems to "
2024 "resist their new persuasion techniques.</emphasis> They’re also locked in an "
2025 "arms race with their competitors to find new ways to target people for sales "
2026 "pitches. As soon as they discover a soft spot in our attentional defenses (a "
2027 "counterintuitive, unobvious way to target potential refrigerator buyers), "
2028 "the public begins to wise up to the tactic, and their competitors leap on "
2029 "it, hastening the day in which all potential refrigerator buyers have been "
2030 "inured to the pitch."
2031 msgstr ""
2032
2033 #. type: Content of: <article><sect1><para>
2034 msgid ""
2035 "<emphasis role=\"strong\">2. They believe the surveillance capitalism story."
2036 "</emphasis> Data is cheap to aggregate and store, and both proponents and "
2037 "opponents of surveillance capitalism have assured managers and product "
2038 "designers that if you collect enough data, you will be able to perform "
2039 "sorcerous acts of mind control, thus supercharging your sales. Even if you "
2040 "never figure out how to profit from the data, someone else will eventually "
2041 "offer to buy it from you to give it a try. This is the hallmark of all "
2042 "economic bubbles: acquiring an asset on the assumption that someone else "
2043 "will buy it from you for more than you paid for it, often to sell to someone "
2044 "else at an even greater price."
2045 msgstr ""
2046
2047 #. type: Content of: <article><sect1><para>
2048 msgid ""
2049 "<emphasis role=\"strong\">3. The penalties for leaking data are negligible.</"
2050 "emphasis> Most countries limit these penalties to actual damages, meaning "
2051 "that consumers who’ve had their data breached have to show actual monetary "
2052 "harms to get a reward. In 2014, Home Depot disclosed that it had lost credit-"
2053 "card data for 53 million of its customers, but it settled the matter by "
2054 "paying those customers about $0.34 each — and a third of that $0.34 wasn’t "
2055 "even paid in cash. It took the form of a credit to procure a largely "
2056 "ineffectual credit-monitoring service."
2057 msgstr ""
2058
2059 #. type: Content of: <article><sect1><para>
2060 msgid ""
2061 "But the harms from breaches are much more extensive than these actual-"
2062 "damages rules capture. Identity thieves and fraudsters are wily and "
2063 "endlessly inventive. All the vast breaches of our century are being "
2064 "continuously recombined, the data sets merged and mined for new ways to "
2065 "victimize the people whose data was present in them. Any reasonable, "
2066 "evidence-based theory of deterrence and compensation for breaches would not "
2067 "confine damages to actual damages but rather would allow users to claim "
2068 "these future harms."
2069 msgstr ""
2070
2071 #. type: Content of: <article><sect1><para>
2072 msgid ""
2073 "However, even the most ambitious privacy rules, such as the EU General Data "
2074 "Protection Regulation, fall far short of capturing the negative "
2075 "externalities of the platforms’ negligent over-collection and over-"
2076 "retention, and what penalties they do provide are not aggressively pursued "
2077 "by regulators."
2078 msgstr ""
2079
2080 #. type: Content of: <article><sect1><para>
2081 msgid ""
2082 "This tolerance of — or indifference to — data over-collection and over-"
2083 "retention can be ascribed in part to the sheer lobbying muscle of the "
2084 "platforms. They are so profitable that they can handily afford to divert "
2085 "gigantic sums to fight any real change — that is, change that would force "
2086 "them to internalize the costs of their surveillance activities."
2087 msgstr ""
2088
2089 #. type: Content of: <article><sect1><para>
2090 msgid ""
2091 "And then there’s state surveillance, which the surveillance capitalism story "
2092 "dismisses as a relic of another era when the big worry was being jailed for "
2093 "your dissident speech, not having your free will stripped away with machine "
2094 "learning."
2095 msgstr ""
2096
2097 #. type: Content of: <article><sect1><para>
2098 msgid ""
2099 "But state surveillance and private surveillance are intimately related. As "
2100 "we saw when Apple was conscripted by the Chinese government as a vital "
2101 "collaborator in state surveillance, the only really affordable and tractable "
2102 "way to conduct mass surveillance on the scale practiced by modern states — "
2103 "both <quote>free</quote> and autocratic states — is to suborn commercial "
2104 "services."
2105 msgstr ""
2106
2107 #. type: Content of: <article><sect1><para>
2108 msgid ""
2109 "Whether it’s Google being used as a location tracking tool by local law "
2110 "enforcement across the U.S. or the use of social media tracking by the "
2111 "Department of Homeland Security to build dossiers on participants in "
2112 "protests against Immigration and Customs Enforcement’s family separation "
2113 "practices, any hard limits on surveillance capitalism would hamstring the "
2114 "state’s own surveillance capability. Without Palantir, Amazon, Google, and "
2115 "other major tech contractors, U.S. cops would not be able to spy on Black "
2116 "people, ICE would not be able to manage the caging of children at the U.S. "
2117 "border, and state welfare systems would not be able to purge their rolls by "
2118 "dressing up cruelty as empiricism and claiming that poor and vulnerable "
2119 "people are ineligible for assistance. At least some of the states’ "
2120 "unwillingness to take meaningful action to curb surveillance should be "
2121 "attributed to this symbiotic relationship. There is no mass state "
2122 "surveillance without mass commercial surveillance."
2123 msgstr ""
2124
2125 #. type: Content of: <article><sect1><para>
2126 msgid ""
2127 "Monopolism is key to the project of mass state surveillance. It’s true that "
2128 "smaller tech firms are apt to be less well-defended than Big Tech, whose "
2129 "security experts are drawn from the tops of their field and who are given "
2130 "enormous resources to secure and monitor their systems against intruders. "
2131 "But smaller firms also have less to protect: fewer users whose data is more "
2132 "fragmented across more systems and have to be suborned one at a time by "
2133 "state actors."
2134 msgstr ""
2135
2136 #. type: Content of: <article><sect1><para>
2137 msgid ""
2138 "A concentrated tech sector that works with authorities is a much more "
2139 "powerful ally in the project of mass state surveillance than a fragmented "
2140 "one composed of smaller actors. The U.S. tech sector is small enough that "
2141 "all of its top executives fit around a single boardroom table in Trump Tower "
2142 "in 2017, shortly after Trump’s inauguration. Most of its biggest players bid "
2143 "to win JEDI, the Pentagon’s $10 billion Joint Enterprise Defense "
2144 "Infrastructure cloud contract. Like other highly concentrated industries, "
2145 "Big Tech rotates its key employees in and out of government service, sending "
2146 "them to serve in the Department of Defense and the White House, then hiring "
2147 "ex-Pentagon and ex-DOD top staffers and officers to work in their own "
2148 "government relations departments."
2149 msgstr ""
2150
2151 #. type: Content of: <article><sect1><para>
2152 msgid ""
2153 "They can even make a good case for doing this: After all, when there are "
2154 "only four or five big companies in an industry, everyone qualified to "
2155 "regulate those companies has served as an executive in at least a couple of "
2156 "them — because, likewise, when there are only five companies in an industry, "
2157 "everyone qualified for a senior role at any of them is by definition working "
2158 "at one of the other ones."
2159 msgstr ""
2160
2161 #. type: Content of: <article><sect1><blockquote><para>
2162 msgid ""
2163 "While surveillance doesn’t cause monopolies, monopolies certainly abet "
2164 "surveillance."
2165 msgstr ""
2166
2167 #. type: Content of: <article><sect1><para>
2168 msgid ""
2169 "Industries that are competitive are fragmented — composed of companies that "
2170 "are at each other’s throats all the time and eroding one another’s margins "
2171 "in bids to steal their best customers. This leaves them with much more "
2172 "limited capital to use to lobby for favorable rules and a much harder job of "
2173 "getting everyone to agree to pool their resources to benefit the industry as "
2174 "a whole."
2175 msgstr ""
2176
2177 #. type: Content of: <article><sect1><para>
2178 msgid ""
2179 "Surveillance combined with machine learning is supposed to be an existential "
2180 "crisis, a species-defining moment at which our free will is just a few more "
2181 "advances in the field from being stripped away. I am skeptical of this "
2182 "claim, but I <emphasis>do</emphasis> think that tech poses an existential "
2183 "threat to our society and possibly our species."
2184 msgstr ""
2185
2186 #. type: Content of: <article><sect1><para>
2187 msgid "But that threat grows out of monopoly."
2188 msgstr ""
2189
2190 #. type: Content of: <article><sect1><para>
2191 msgid ""
2192 "One of the consequences of tech’s regulatory capture is that it can shift "
2193 "liability for poor security decisions onto its customers and the wider "
2194 "society. It is absolutely normal in tech for companies to obfuscate the "
2195 "workings of their products, to make them deliberately hard to understand, "
2196 "and to threaten security researchers who seek to independently audit those "
2197 "products."
2198 msgstr ""
2199
2200 #. type: Content of: <article><sect1><para>
2201 msgid ""
2202 "IT is the only field in which this is practiced: No one builds a bridge or a "
2203 "hospital and keeps the composition of the steel or the equations used to "
2204 "calculate load stresses a secret. It is a frankly bizarre practice that "
2205 "leads, time and again, to grotesque security defects on farcical scales, "
2206 "with whole classes of devices being revealed as vulnerable long after they "
2207 "are deployed in the field and put into sensitive places."
2208 msgstr ""
2209
2210 #. type: Content of: <article><sect1><para>
2211 msgid ""
2212 "The monopoly power that keeps any meaningful consequences for breaches at "
2213 "bay means that tech companies continue to build terrible products that are "
2214 "insecure by design and that end up integrated into our lives, in possession "
2215 "of our data, and connected to our physical world. For years, Boeing has "
2216 "struggled with the aftermath of a series of bad technology decisions that "
2217 "made its 737 fleet a global pariah, a rare instance in which bad tech "
2218 "decisions have been seriously punished in the market."
2219 msgstr ""
2220
2221 #. type: Content of: <article><sect1><para>
2222 msgid ""
2223 "These bad security decisions are compounded yet again by the use of "
2224 "copyright locks to enforce business-model decisions against consumers. "
2225 "Recall that these locks have become the go-to means for shaping consumer "
2226 "behavior, making it technically impossible to use third-party ink, insulin, "
2227 "apps, or service depots in connection with your lawfully acquired property."
2228 msgstr ""
2229
2230 #. type: Content of: <article><sect1><para>
2231 msgid ""
2232 "Recall also that these copyright locks are backstopped by legislation (such "
2233 "as Section 1201 of the DMCA or Article 6 of the 2001 EU Copyright Directive) "
2234 "that ban tampering with (<quote>circumventing</quote>) them, and these "
2235 "statutes have been used to threaten security researchers who make "
2236 "disclosures about vulnerabilities without permission from manufacturers."
2237 msgstr ""
2238
2239 #. type: Content of: <article><sect1><para>
2240 msgid ""
2241 "This amounts to a manufacturer’s veto over safety warnings and criticism. "
2242 "While this is far from the legislative intent of the DMCA and its sister "
2243 "statutes around the world, Congress has not intervened to clarify the "
2244 "statute nor will it because to do so would run counter to the interests of "
2245 "powerful, large firms whose lobbying muscle is unstoppable."
2246 msgstr ""
2247
2248 #. type: Content of: <article><sect1><para>
2249 msgid ""
2250 "Copyright locks are a double whammy: They create bad security decisions that "
2251 "can’t be freely investigated or discussed. If markets are supposed to be "
2252 "machines for aggregating information (and if surveillance capitalism’s "
2253 "notional mind-control rays are what make it a <quote>rogue capitalism</"
2254 "quote> because it denies consumers the power to make decisions), then a "
2255 "program of legally enforced ignorance of the risks of products makes "
2256 "monopolism even more of a <quote>rogue capitalism</quote> than surveillance "
2257 "capitalism’s influence campaigns."
2258 msgstr ""
2259
2260 #. type: Content of: <article><sect1><para>
2261 msgid ""
2262 "And unlike mind-control rays, enforced silence over security is an "
2263 "immediate, documented problem, and it <emphasis>does</emphasis> constitute "
2264 "an existential threat to our civilization and possibly our species. The "
2265 "proliferation of insecure devices — especially devices that spy on us and "
2266 "especially when those devices also can manipulate the physical world by, "
2267 "say, steering your car or flipping a breaker at a power station — is a kind "
2268 "of technology debt."
2269 msgstr ""
2270
2271 #. type: Content of: <article><sect1><para>
2272 msgid ""
2273 "In software design, <quote>technology debt</quote> refers to old, baked-in "
2274 "decisions that turn out to be bad ones in hindsight. Perhaps a long-ago "
2275 "developer decided to incorporate a networking protocol made by a vendor that "
2276 "has since stopped supporting it. But everything in the product still relies "
2277 "on that superannuated protocol, and so, with each revision, the product team "
2278 "has to work around this obsolete core, adding compatibility layers, "
2279 "surrounding it with security checks that try to shore up its defenses, and "
2280 "so on. These Band-Aid measures compound the debt because every subsequent "
2281 "revision has to make allowances for <emphasis>them</emphasis>, too, like "
2282 "interest mounting on a predatory subprime loan. And like a subprime loan, "
2283 "the interest mounts faster than you can hope to pay it off: The product team "
2284 "has to put so much energy into maintaining this complex, brittle system that "
2285 "they don’t have any time left over to refactor the product from the ground "
2286 "up and <quote>pay off the debt</quote> once and for all."
2287 msgstr ""
2288
2289 #. type: Content of: <article><sect1><para>
2290 msgid ""
2291 "Typically, technology debt results in a technological bankruptcy: The "
2292 "product gets so brittle and unsustainable that it fails catastrophically. "
2293 "Think of the antiquated COBOL-based banking and accounting systems that fell "
2294 "over at the start of the pandemic emergency when confronted with surges of "
2295 "unemployment claims. Sometimes that ends the product; sometimes it takes "
2296 "the company down with it. Being caught in the default of a technology debt "
2297 "is scary and traumatic, just like losing your house due to bankruptcy is "
2298 "scary and traumatic."
2299 msgstr ""
2300
2301 #. type: Content of: <article><sect1><para>
2302 msgid ""
2303 "But the technology debt created by copyright locks isn’t individual debt; "
2304 "it’s systemic. Everyone in the world is exposed to this over-leverage, as "
2305 "was the case with the 2008 financial crisis. When that debt comes due — when "
2306 "we face a cascade of security breaches that threaten global shipping and "
2307 "logistics, the food supply, pharmaceutical production pipelines, emergency "
2308 "communications, and other critical systems that are accumulating technology "
2309 "debt in part due to the presence of deliberately insecure and deliberately "
2310 "unauditable copyright locks — it will indeed pose an existential risk."
2311 msgstr ""
2312
2313 #. type: Content of: <article><sect1><title>
2314 msgid "Privacy and monopoly"
2315 msgstr ""
2316
2317 #. type: Content of: <article><sect1><para>
2318 msgid ""
2319 "Many tech companies are gripped by an orthodoxy that holds that if they just "
2320 "gather enough data on enough of our activities, everything else is possible "
2321 "— the mind control and endless profits. This is an unfalsifiable hypothesis: "
2322 "If data gives a tech company even a tiny improvement in behavior prediction "
2323 "and modification, the company declares that it has taken the first step "
2324 "toward global domination with no end in sight. If a company <emphasis>fails</"
2325 "emphasis> to attain any improvements from gathering and analyzing data, it "
2326 "declares success to be just around the corner, attainable once more data is "
2327 "in hand."
2328 msgstr ""
2329
2330 #. type: Content of: <article><sect1><para>
2331 msgid ""
2332 "Surveillance tech is far from the first industry to embrace a nonsensical, "
2333 "self-serving belief that harms the rest of the world, and it is not the "
2334 "first industry to profit handsomely from such a delusion. Long before hedge-"
2335 "fund managers were claiming (falsely) that they could beat the S&amp;P 500, "
2336 "there were plenty of other <quote>respectable</quote> industries that have "
2337 "been revealed as quacks in hindsight. From the makers of radium "
2338 "suppositories (a real thing!) to the cruel sociopaths who claimed they "
2339 "could <quote>cure</quote> gay people, history is littered with the formerly "
2340 "respectable titans of discredited industries."
2341 msgstr ""
2342
2343 #. type: Content of: <article><sect1><para>
2344 msgid ""
2345 "This is not to say that there’s nothing wrong with Big Tech and its "
2346 "ideological addiction to data. While surveillance’s benefits are mostly "
2347 "overstated, its harms are, if anything, <emphasis>understated</emphasis>."
2348 msgstr ""
2349
2350 #. type: Content of: <article><sect1><para>
2351 msgid ""
2352 "There’s real irony here. The belief in surveillance capitalism as a "
2353 "<quote>rogue capitalism</quote> is driven by the belief that markets "
2354 "wouldn’t tolerate firms that are gripped by false beliefs. An oil company "
2355 "that has false beliefs about where the oil is will eventually go broke "
2356 "digging dry wells after all."
2357 msgstr ""
2358
2359 #. type: Content of: <article><sect1><para>
2360 msgid ""
2361 "But monopolists get to do terrible things for a long time before they pay "
2362 "the price. Think of how concentration in the finance sector allowed the "
2363 "subprime crisis to fester as bond-rating agencies, regulators, investors, "
2364 "and critics all fell under the sway of a false belief that complex "
2365 "mathematics could construct <quote>fully hedged</quote> debt instruments "
2366 "that could not possibly default. A small bank that engaged in this kind of "
2367 "malfeasance would simply go broke rather than outrunning the inevitable "
2368 "crisis, perhaps growing so big that it averted it altogether. But large "
2369 "banks were able to continue to attract investors, and when they finally "
2370 "<emphasis>did</emphasis> come a-cropper, the world’s governments bailed them "
2371 "out. The worst offenders of the subprime crisis are bigger than they were in "
2372 "2008, bringing home more profits and paying their execs even larger sums."
2373 msgstr ""
2374
2375 #. type: Content of: <article><sect1><para>
2376 msgid ""
2377 "Big Tech is able to practice surveillance not just because it is tech but "
2378 "because it is <emphasis>big</emphasis>. The reason every web publisher "
2379 "embeds a Facebook <quote>Like</quote> button is that Facebook dominates the "
2380 "internet’s social media referrals — and every one of those <quote>Like</"
2381 "quote> buttons spies on everyone who lands on a page that contains them (see "
2382 "also: Google Analytics embeds, Twitter buttons, etc.)."
2383 msgstr ""
2384
2385 #. type: Content of: <article><sect1><para>
2386 msgid ""
2387 "The reason the world’s governments have been slow to create meaningful "
2388 "penalties for privacy breaches is that Big Tech’s concentration produces "
2389 "huge profits that can be used to lobby against those penalties — and Big "
2390 "Tech’s concentration means that the companies involved are able to arrive at "
2391 "a unified negotiating position that supercharges the lobbying."
2392 msgstr ""
2393
2394 #. type: Content of: <article><sect1><para>
2395 msgid ""
2396 "The reason that the smartest engineers in the world want to work for Big "
2397 "Tech is that Big Tech commands the lion’s share of tech industry jobs."
2398 msgstr ""
2399
2400 #. type: Content of: <article><sect1><para>
2401 msgid ""
2402 "The reason people who are aghast at Facebook’s and Google’s and Amazon’s "
2403 "data-handling practices continue to use these services is that all their "
2404 "friends are on Facebook; Google dominates search; and Amazon has put all the "
2405 "local merchants out of business."
2406 msgstr ""
2407
2408 #. type: Content of: <article><sect1><para>
2409 msgid ""
2410 "Competitive markets would weaken the companies’ lobbying muscle by reducing "
2411 "their profits and pitting them against each other in regulatory forums. It "
2412 "would give customers other places to go to get their online services. It "
2413 "would make the companies small enough to regulate and pave the way to "
2414 "meaningful penalties for breaches. It would let engineers with ideas that "
2415 "challenged the surveillance orthodoxy raise capital to compete with the "
2416 "incumbents. It would give web publishers multiple ways to reach audiences "
2417 "and make the case against Facebook and Google and Twitter embeds."
2418 msgstr ""
2419
2420 #. type: Content of: <article><sect1><para>
2421 msgid ""
2422 "In other words, while surveillance doesn’t cause monopolies, monopolies "
2423 "certainly abet surveillance."
2424 msgstr ""
2425
2426 #. type: Content of: <article><sect1><title>
2427 msgid "Ronald Reagan, pioneer of tech monopolism"
2428 msgstr ""
2429
2430 #. type: Content of: <article><sect1><para>
2431 msgid ""
2432 "Technology exceptionalism is a sin, whether it’s practiced by technology’s "
2433 "blind proponents or by its critics. Both of these camps are prone to "
2434 "explaining away monopolistic concentration by citing some special "
2435 "characteristic of the tech industry, like network effects or first-mover "
2436 "advantage. The only real difference between these two groups is that the "
2437 "tech apologists say monopoly is inevitable so we should just let tech get "
2438 "away with its abuses while competition regulators in the U.S. and the EU say "
2439 "monopoly is inevitable so we should punish tech for its abuses but not try "
2440 "to break up the monopolies."
2441 msgstr ""
2442
2443 #. type: Content of: <article><sect1><para>
2444 msgid ""
2445 "To understand how tech became so monopolistic, it’s useful to look at the "
2446 "dawn of the consumer tech industry: 1979, the year the Apple II Plus "
2447 "launched and became the first successful home computer. That also happens to "
2448 "be the year that Ronald Reagan hit the campaign trail for the 1980 "
2449 "presidential race — a race he won, leading to a radical shift in the way "
2450 "that antitrust concerns are handled in America. Reagan’s cohort of "
2451 "politicians — including Margaret Thatcher in the U.K., Brian Mulroney in "
2452 "Canada, Helmut Kohl in Germany, and Augusto Pinochet in Chile — went on to "
2453 "enact similar reforms that eventually spread around the world."
2454 msgstr ""
2455
2456 #. type: Content of: <article><sect1><para>
2457 msgid ""
2458 "Antitrust’s story began nearly a century before all that with laws like the "
2459 "Sherman Act, which took aim at monopolists on the grounds that monopolies "
2460 "were bad in and of themselves — squeezing out competitors, creating "
2461 "<quote>diseconomies of scale</quote> (when a company is so big that its "
2462 "constituent parts go awry and it is seemingly helpless to address the "
2463 "problems), and capturing their regulators to such a degree that they can get "
2464 "away with a host of evils."
2465 msgstr ""
2466
2467 #. type: Content of: <article><sect1><para>
2468 msgid ""
2469 "Then came a fabulist named Robert Bork, a former solicitor general who "
2470 "Reagan appointed to the powerful U.S. Court of Appeals for the D.C. Circuit "
2471 "and who had created an alternate legislative history of the Sherman Act and "
2472 "its successors out of whole cloth. Bork insisted that these statutes were "
2473 "never targeted at monopolies (despite a wealth of evidence to the contrary, "
2474 "including the transcribed speeches of the acts’ authors) but, rather, that "
2475 "they were intended to prevent <quote>consumer harm</quote> — in the form of "
2476 "higher prices."
2477 msgstr ""
2478
2479 #. type: Content of: <article><sect1><para>
2480 msgid ""
2481 "Bork was a crank, but he was a crank with a theory that rich people really "
2482 "liked. Monopolies are a great way to make rich people richer by allowing "
2483 "them to receive <quote>monopoly rents</quote> (that is, bigger profits) and "
2484 "capture regulators, leading to a weaker, more favorable regulatory "
2485 "environment with fewer protections for customers, suppliers, the "
2486 "environment, and workers."
2487 msgstr ""
2488
2489 #. type: Content of: <article><sect1><para>
2490 msgid ""
2491 "Bork’s theories were especially palatable to the same power brokers who "
2492 "backed Reagan, and Reagan’s Department of Justice and other agencies began "
2493 "to incorporate Bork’s antitrust doctrine into their enforcement decisions "
2494 "(Reagan even put Bork up for a Supreme Court seat, but Bork flunked the "
2495 "Senate confirmation hearing so badly that, 40 years later, D.C. insiders use "
2496 "the term <quote>borked</quote> to refer to any catastrophically bad "
2497 "political performance)."
2498 msgstr ""
2499
2500 #. type: Content of: <article><sect1><para>
2501 msgid ""
2502 "Little by little, Bork’s theories entered the mainstream, and their backers "
2503 "began to infiltrate the legal education field, even putting on junkets where "
2504 "members of the judiciary were treated to lavish meals, fun outdoor "
2505 "activities, and seminars where they were indoctrinated into the consumer "
2506 "harm theory of antitrust. The more Bork’s theories took hold, the more money "
2507 "the monopolists were making — and the more surplus capital they had at their "
2508 "disposal to lobby for even more Borkian antitrust influence campaigns."
2509 msgstr ""
2510
2511 #. type: Content of: <article><sect1><para>
2512 msgid ""
2513 "The history of Bork’s antitrust theories is a really good example of the "
2514 "kind of covertly engineered shifts in public opinion that Zuboff warns us "
2515 "against, where fringe ideas become mainstream orthodoxy. But Bork didn’t "
2516 "change the world overnight. He played a very long game, for over a "
2517 "generation, and he had a tailwind because the same forces that backed "
2518 "oligarchic antitrust theories also backed many other oligarchic shifts in "
2519 "public opinion. For example, the idea that taxation is theft, that wealth is "
2520 "a sign of virtue, and so on — all of these theories meshed to form a "
2521 "coherent ideology that elevated inequality to a virtue."
2522 msgstr ""
2523
2524 #. type: Content of: <article><sect1><para>
2525 msgid ""
2526 "Today, many fear that machine learning allows surveillance capitalism to "
2527 "sell <quote>Bork-as-a-Service,</quote> at internet speeds, so that you can "
2528 "contract a machine-learning company to engineer <emphasis>rapid</emphasis> "
2529 "shifts in public sentiment without needing the capital to sustain a "
2530 "multipronged, multigenerational project working at the local, state, "
2531 "national, and global levels in business, law, and philosophy. I do not "
2532 "believe that such a project is plausible, though I agree that this is "
2533 "basically what the platforms claim to be selling. They’re just lying about "
2534 "it. Big Tech lies all the time, <emphasis>including</emphasis> in their "
2535 "sales literature."
2536 msgstr ""
2537
2538 #. type: Content of: <article><sect1><para>
2539 msgid ""
2540 "The idea that tech forms <quote>natural monopolies</quote> (monopolies that "
2541 "are the inevitable result of the realities of an industry, such as the "
2542 "monopolies that accrue the first company to run long-haul phone lines or "
2543 "rail lines) is belied by tech’s own history: In the absence of anti-"
2544 "competitive tactics, Google was able to unseat AltaVista and Yahoo; Facebook "
2545 "was able to head off Myspace. There are some advantages to gathering "
2546 "mountains of data, but those mountains of data also have disadvantages: "
2547 "liability (from leaking), diminishing returns (from old data), and "
2548 "institutional inertia (big companies, like science, progress one funeral at "
2549 "a time)."
2550 msgstr ""
2551
2552 #. type: Content of: <article><sect1><para>
2553 msgid ""
2554 "Indeed, the birth of the web saw a mass-extinction event for the existing "
2555 "giant, wildly profitable proprietary technologies that had capital, network "
2556 "effects, and walls and moats surrounding their businesses. The web showed "
2557 "that when a new industry is built around a protocol, rather than a product, "
2558 "the combined might of everyone who uses the protocol to reach their "
2559 "customers or users or communities outweighs even the most massive products. "
2560 "CompuServe, AOL, MSN, and a host of other proprietary walled gardens learned "
2561 "this lesson the hard way: Each believed it could stay separate from the web, "
2562 "offering <quote>curation</quote> and a guarantee of consistency and quality "
2563 "instead of the chaos of an open system. Each was wrong and ended up being "
2564 "absorbed into the public web."
2565 msgstr ""
2566
2567 #. type: Content of: <article><sect1><para>
2568 msgid ""
2569 "Yes, tech is heavily monopolized and is now closely associated with industry "
2570 "concentration, but this has more to do with a matter of timing than its "
2571 "intrinsically monopolistic tendencies. Tech was born at the moment that "
2572 "antitrust enforcement was being dismantled, and tech fell into exactly the "
2573 "same pathologies that antitrust was supposed to guard against. To a first "
2574 "approximation, it is reasonable to assume that tech’s monopolies are the "
2575 "result of a lack of anti-monopoly action and not the much-touted unique "
2576 "characteristics of tech, such as network effects, first-mover advantage, and "
2577 "so on."
2578 msgstr ""
2579
2580 #. type: Content of: <article><sect1><para>
2581 msgid ""
2582 "In support of this thesis, I offer the concentration that every "
2583 "<emphasis>other</emphasis> industry has undergone over the same period. From "
2584 "professional wrestling to consumer packaged goods to commercial property "
2585 "leasing to banking to sea freight to oil to record labels to newspaper "
2586 "ownership to theme parks, <emphasis>every</emphasis> industry has undergone "
2587 "a massive shift toward concentration. There’s no obvious network effects or "
2588 "first-mover advantage at play in these industries. However, in every case, "
2589 "these industries attained their concentrated status through tactics that "
2590 "were prohibited before Bork’s triumph: merging with major competitors, "
2591 "buying out innovative new market entrants, horizontal and vertical "
2592 "integration, and a suite of anti-competitive tactics that were once illegal "
2593 "but are not any longer."
2594 msgstr ""
2595
2596 #. type: Content of: <article><sect1><para>
2597 msgid ""
2598 "Again: When you change the laws intended to prevent monopolies and then "
2599 "monopolies form in exactly the way the law was supposed to prevent, it is "
2600 "reasonable to suppose that these facts are related. Tech’s concentration "
2601 "can be readily explained without recourse to radical theories of network "
2602 "effects — but only if you’re willing to indict unregulated markets as "
2603 "tending toward monopoly. Just as a lifelong smoker can give you a hundred "
2604 "reasons why their smoking didn’t cause their cancer (<quote>It was the "
2605 "environmental toxins</quote>), true believers in unregulated markets have a "
2606 "whole suite of unconvincing explanations for monopoly in tech that leave "
2607 "capitalism intact."
2608 msgstr ""
2609
2610 #. type: Content of: <article><sect1><title>
2611 msgid "Steering with the windshield wipers"
2612 msgstr ""
2613
2614 #. type: Content of: <article><sect1><para>
2615 msgid ""
2616 "It’s been 40 years since Bork’s project to rehabilitate monopolies achieved "
2617 "liftoff, and that is a generation and a half, which is plenty of time to "
2618 "take a common idea and make it seem outlandish and vice versa. Before the "
2619 "1940s, affluent Americans dressed their baby boys in pink while baby girls "
2620 "wore blue (a <quote>delicate and dainty</quote> color). While gendered "
2621 "colors are obviously totally arbitrary, many still greet this news with "
2622 "amazement and find it hard to imagine a time when pink connoted masculinity."
2623 msgstr ""
2624
2625 #. type: Content of: <article><sect1><para>
2626 msgid ""
2627 "After 40 years of studiously ignoring antitrust analysis and enforcement, "
2628 "it’s not surprising that we’ve all but forgotten that antitrust exists, that "
2629 "in living memory, growth through mergers and acquisitions were largely "
2630 "prohibited under law, that market-cornering strategies like vertical "
2631 "integration could land a company in court."
2632 msgstr ""
2633
2634 #. type: Content of: <article><sect1><para>
2635 msgid ""
2636 "Antitrust is a market society’s steering wheel, the control of first resort "
2637 "to keep would-be masters of the universe in their lanes. But Bork and his "
2638 "cohort ripped out our steering wheel 40 years ago. The car is still "
2639 "barreling along, and so we’re yanking as hard as we can on all the "
2640 "<emphasis>other</emphasis> controls in the car as well as desperately "
2641 "flapping the doors and rolling the windows up and down in the hopes that one "
2642 "of these other controls can be repurposed to let us choose where we’re "
2643 "heading before we careen off a cliff."
2644 msgstr ""
2645
2646 #. type: Content of: <article><sect1><para>
2647 msgid ""
2648 "It’s like a 1960s science-fiction plot come to life: People stuck in a "
2649 "<quote>generation ship,</quote> plying its way across the stars, a ship once "
2650 "piloted by their ancestors; and now, after a great cataclysm, the ship’s "
2651 "crew have forgotten that they’re in a ship at all and no longer remember "
2652 "where the control room is. Adrift, the ship is racing toward its extinction, "
2653 "and unless we can seize the controls and execute emergency course "
2654 "correction, we’re all headed for a fiery death in the heart of a sun."
2655 msgstr ""
2656
2657 #. type: Content of: <article><sect1><title>
2658 msgid "Surveillance still matters"
2659 msgstr ""
2660
2661 #. type: Content of: <article><sect1><para>
2662 msgid ""
2663 "None of this is to minimize the problems with surveillance. Surveillance "
2664 "matters, and Big Tech’s use of surveillance <emphasis>is</emphasis> an "
2665 "existential risk to our species, but that’s not because surveillance and "
2666 "machine learning rob us of our free will."
2667 msgstr ""
2668
2669 #. type: Content of: <article><sect1><para>
2670 msgid ""
2671 "Surveillance has become <emphasis>much</emphasis> more efficient thanks to "
2672 "Big Tech. In 1989, the Stasi — the East German secret police — had the whole "
2673 "country under surveillance, a massive undertaking that recruited one out of "
2674 "every 60 people to serve as an informant or intelligence operative."
2675 msgstr ""
2676
2677 #. type: Content of: <article><sect1><para>
2678 msgid ""
2679 "Today, we know that the NSA is spying on a significant fraction of the "
2680 "entire world’s population, and its ratio of surveillance operatives to the "
2681 "surveilled is more like 1:10,000 (that’s probably on the low side since it "
2682 "assumes that every American with top-secret clearance is working for the NSA "
2683 "on this project — we don’t know how many of those cleared people are "
2684 "involved in NSA spying, but it’s definitely not all of them)."
2685 msgstr ""
2686
2687 #. type: Content of: <article><sect1><para>
2688 msgid ""
2689 "How did the ratio of surveillable citizens expand from 1:60 to 1:10,000 in "
2690 "less than 30 years? It’s thanks to Big Tech. Our devices and services gather "
2691 "most of the data that the NSA mines for its surveillance project. We pay for "
2692 "these devices and the services they connect to, and then we painstakingly "
2693 "perform the data-entry tasks associated with logging facts about our lives, "
2694 "opinions, and preferences. This mass surveillance project has been largely "
2695 "useless for fighting terrorism: The NSA can <ulink url=\"https://www."
2696 "washingtonpost.com/world/national-security/nsa-cites-case-as-success-of-"
2697 "phone-data-collection-program/2013/08/08/fc915e5a-feda-11e2-96a8-"
2698 "d3b921c0924a_story.html\">only point to a single minor success story</ulink> "
2699 "in which it used its data collection program to foil an attempt by a U.S. "
2700 "resident to wire a few thousand dollars to an overseas terror group. It’s "
2701 "ineffective for much the same reason that commercial surveillance projects "
2702 "are largely ineffective at targeting advertising: The people who want to "
2703 "commit acts of terror, like people who want to buy a refrigerator, are "
2704 "extremely rare. If you’re trying to detect a phenomenon whose base rate is "
2705 "one in a million with an instrument whose accuracy is only 99%, then every "
2706 "true positive will come at the cost of 9,999 false positives."
2707 msgstr ""
2708
2709 #. type: Content of: <article><sect1><para>
2710 msgid ""
2711 "Let me explain that again: If one in a million people is a terrorist, then "
2712 "there will only be about one terrorist in a random sample of one million "
2713 "people. If your test for detecting terrorists is 99% accurate, it will "
2714 "identify 10,000 terrorists in your million-person sample (1% of one million "
2715 "is 10,000). For every true positive, you’ll get 9,999 false positives."
2716 msgstr ""
2717
2718 #. type: Content of: <article><sect1><para>
2719 msgid ""
2720 "In reality, the accuracy of algorithmic terrorism detection falls far short "
2721 "of the 99% mark, as does refrigerator ad targeting. The difference is that "
2722 "being falsely accused of wanting to buy a fridge is a minor nuisance while "
2723 "being falsely accused of planning a terror attack can destroy your life and "
2724 "the lives of everyone you love."
2725 msgstr ""
2726
2727 #. type: Content of: <article><sect1><para>
2728 msgid ""
2729 "Mass state surveillance is only feasible because of surveillance capitalism "
2730 "and its extremely low-yield ad-targeting systems, which require a constant "
2731 "feed of personal data to remain barely viable. Surveillance capitalism’s "
2732 "primary failure mode is mistargeted ads while mass state surveillance’s "
2733 "primary failure mode is grotesque human rights abuses, tending toward "
2734 "totalitarianism."
2735 msgstr ""
2736
2737 #. type: Content of: <article><sect1><para>
2738 msgid ""
2739 "State surveillance is no mere parasite on Big Tech, sucking up its data and "
2740 "giving nothing in return. In truth, the two are symbiotes: Big Tech sucks up "
2741 "our data for spy agencies, and spy agencies ensure that governments don’t "
2742 "limit Big Tech’s activities so severely that it would no longer serve the "
2743 "spy agencies’ needs. There is no firm distinction between state surveillance "
2744 "and surveillance capitalism; they are dependent on one another."
2745 msgstr ""
2746
2747 #. type: Content of: <article><sect1><para>
2748 msgid ""
2749 "To see this at work today, look no further than Amazon’s home surveillance "
2750 "device, the Ring doorbell, and its associated app, Neighbors. Ring — a "
2751 "product that Amazon acquired and did not develop in house — makes a camera-"
2752 "enabled doorbell that streams footage from your front door to your mobile "
2753 "device. The Neighbors app allows you to form a neighborhood-wide "
2754 "surveillance grid with your fellow Ring owners through which you can share "
2755 "clips of <quote>suspicious characters.</quote> If you’re thinking that this "
2756 "sounds like a recipe for letting curtain-twitching racists supercharge their "
2757 "suspicions of people with brown skin who walk down their blocks, <ulink url="
2758 "\"https://www.eff.org/deeplinks/2020/07/amazons-ring-enables-over-policing-"
2759 "efforts-some-americas-deadliest-law-enforcement\">you’re right</ulink>. Ring "
2760 "has become a <emphasis>de facto,</emphasis> off-the-books arm of the police "
2761 "without any of the pesky oversight or rules."
2762 msgstr ""
2763
2764 #. type: Content of: <article><sect1><para>
2765 msgid ""
2766 "In mid-2019, a series of public records requests revealed that Amazon had "
2767 "struck confidential deals with more than 400 local law enforcement agencies "
2768 "through which the agencies would promote Ring and Neighbors and in exchange "
2769 "get access to footage from Ring cameras. In theory, cops would need to "
2770 "request this footage through Amazon (and internal documents reveal that "
2771 "Amazon devotes substantial resources to coaching cops on how to spin a "
2772 "convincing story when doing so), but in practice, when a Ring customer turns "
2773 "down a police request, Amazon only requires the agency to formally request "
2774 "the footage from the company, which it will then produce."
2775 msgstr ""
2776
2777 #. type: Content of: <article><sect1><para>
2778 msgid ""
2779 "Ring and law enforcement have found many ways to intertwine their "
2780 "activities. Ring strikes secret deals to acquire real-time access to 911 "
2781 "dispatch and then streams alarming crime reports to Neighbors users, which "
2782 "serve as convincers for anyone who’s contemplating a surveillance doorbell "
2783 "but isn’t sure whether their neighborhood is dangerous enough to warrant it."
2784 msgstr ""
2785
2786 #. type: Content of: <article><sect1><para>
2787 msgid ""
2788 "The more the cops buzz-market the surveillance capitalist Ring, the more "
2789 "surveillance capability the state gets. Cops who rely on private entities "
2790 "for law-enforcement roles then brief against any controls on the deployment "
2791 "of that technology while the companies return the favor by lobbying against "
2792 "rules requiring public oversight of police surveillance technology. The more "
2793 "the cops rely on Ring and Neighbors, the harder it will be to pass laws to "
2794 "curb them. The fewer laws there are against them, the more the cops will "
2795 "rely on them."
2796 msgstr ""
2797
2798 #. type: Content of: <article><sect1><title>
2799 msgid "Dignity and sanctuary"
2800 msgstr ""
2801
2802 #. type: Content of: <article><sect1><para>
2803 msgid ""
2804 "But even if we could exercise democratic control over our states and force "
2805 "them to stop raiding surveillance capitalism’s reservoirs of behavioral "
2806 "data, surveillance capitalism would still harm us."
2807 msgstr ""
2808
2809 #. type: Content of: <article><sect1><para>
2810 msgid ""
2811 "This is an area where Zuboff shines. Her chapter on <quote>sanctuary</quote> "
2812 "— the feeling of being unobserved — is a beautiful hymn to introspection, "
2813 "calmness, mindfulness, and tranquility."
2814 msgstr ""
2815
2816 #. type: Content of: <article><sect1><para>
2817 msgid ""
2818 "When you are watched, something changes. Anyone who has ever raised a child "
2819 "knows this. You might look up from your book (or more realistically, from "
2820 "your phone) and catch your child in a moment of profound realization and "
2821 "growth, a moment where they are learning something that is right at the edge "
2822 "of their abilities, requiring their entire ferocious concentration. For a "
2823 "moment, you’re transfixed, watching that rare and beautiful moment of focus "
2824 "playing out before your eyes, and then your child looks up and sees you "
2825 "seeing them, and the moment collapses. To grow, you need to be and expose "
2826 "your authentic self, and in that moment, you are vulnerable like a hermit "
2827 "crab scuttling from one shell to the next. The tender, unprotected tissues "
2828 "you expose in that moment are too delicate to reveal in the presence of "
2829 "another, even someone you trust as implicitly as a child trusts their parent."
2830 msgstr ""
2831
2832 #. type: Content of: <article><sect1><para>
2833 msgid ""
2834 "In the digital age, our authentic selves are inextricably tied to our "
2835 "digital lives. Your search history is a running ledger of the questions "
2836 "you’ve pondered. Your location history is a record of the places you’ve "
2837 "sought out and the experiences you’ve had there. Your social graph reveals "
2838 "the different facets of your identity, the people you’ve connected with."
2839 msgstr ""
2840
2841 #. type: Content of: <article><sect1><para>
2842 msgid ""
2843 "To be observed in these activities is to lose the sanctuary of your "
2844 "authentic self."
2845 msgstr ""
2846
2847 #. type: Content of: <article><sect1><para>
2848 msgid ""
2849 "There’s another way in which surveillance capitalism robs us of our capacity "
2850 "to be our authentic selves: by making us anxious. Surveillance capitalism "
2851 "isn’t really a mind-control ray, but you don’t need a mind-control ray to "
2852 "make someone anxious. After all, another word for anxiety is agitation, and "
2853 "to make someone experience agitation, you need merely to agitate them. To "
2854 "poke them and prod them and beep at them and buzz at them and bombard them "
2855 "on an intermittent schedule that is just random enough that our limbic "
2856 "systems never quite become inured to it."
2857 msgstr ""
2858
2859 #. type: Content of: <article><sect1><para>
2860 msgid ""
2861 "Our devices and services are <quote>general purpose</quote> in that they can "
2862 "connect anything or anyone to anything or anyone else and that they can run "
2863 "any program that can be written. This means that the distraction rectangles "
2864 "in our pockets hold our most precious moments with our most beloved people "
2865 "and their most urgent or time-sensitive communications (from <quote>running "
2866 "late can you get the kid?</quote> to <quote>doctor gave me bad news and I "
2867 "need to talk to you RIGHT NOW</quote>) as well as ads for refrigerators and "
2868 "recruiting messages from Nazis."
2869 msgstr ""
2870
2871 #. type: Content of: <article><sect1><para>
2872 msgid ""
2873 "All day and all night, our pockets buzz, shattering our concentration and "
2874 "tearing apart the fragile webs of connection we spin as we think through "
2875 "difficult ideas. If you locked someone in a cell and agitated them like "
2876 "this, we’d call it <quote>sleep deprivation torture,</quote> and it would be "
2877 "<ulink url=\"https://www.youtube.com/watch?v=1SKpRbvnx6g\">a war crime under "
2878 "the Geneva Conventions</ulink>."
2879 msgstr ""
2880
2881 #. type: Content of: <article><sect1><title>
2882 msgid "Afflicting the afflicted"
2883 msgstr ""
2884
2885 #. type: Content of: <article><sect1><para>
2886 msgid ""
2887 "The effects of surveillance on our ability to be our authentic selves are "
2888 "not equal for all people. Some of us are lucky enough to live in a time and "
2889 "place in which all the most important facts of our lives are widely and "
2890 "roundly socially acceptable and can be publicly displayed without the risk "
2891 "of social consequence."
2892 msgstr ""
2893
2894 #. type: Content of: <article><sect1><para>
2895 msgid ""
2896 "But for many of us, this is not true. Recall that in living memory, many of "
2897 "the ways of being that we think of as socially acceptable today were once "
2898 "cause for dire social sanction or even imprisonment. If you are 65 years "
2899 "old, you have lived through a time in which people living in <quote>free "
2900 "societies</quote> could be imprisoned or sanctioned for engaging in "
2901 "homosexual activity, for falling in love with a person whose skin was a "
2902 "different color than their own, or for smoking weed."
2903 msgstr ""
2904
2905 #. type: Content of: <article><sect1><para>
2906 msgid ""
2907 "Today, these activities aren’t just decriminalized in much of the world, "
2908 "they’re considered normal, and the fallen prohibitions are viewed as "
2909 "shameful, regrettable relics of the past."
2910 msgstr ""
2911
2912 #. type: Content of: <article><sect1><para>
2913 msgid ""
2914 "How did we get from prohibition to normalization? Through private, personal "
2915 "activity: People who were secretly gay or secret pot-smokers or who secretly "
2916 "loved someone with a different skin color were vulnerable to retaliation if "
2917 "they made their true selves known and were limited in how much they could "
2918 "advocate for their own right to exist in the world and be true to "
2919 "themselves. But because there was a private sphere, these people could form "
2920 "alliances with their friends and loved ones who did not share their "
2921 "disfavored traits by having private conversations in which they came out, "
2922 "disclosing their true selves to the people around them and bringing them to "
2923 "their cause one conversation at a time."
2924 msgstr ""
2925
2926 #. type: Content of: <article><sect1><para>
2927 msgid ""
2928 "The right to choose the time and manner of these conversations was key to "
2929 "their success. It’s one thing to come out to your dad while you’re on a "
2930 "fishing trip away from the world and another thing entirely to blurt it out "
2931 "over the Christmas dinner table while your racist Facebook uncle is there to "
2932 "make a scene."
2933 msgstr ""
2934
2935 #. type: Content of: <article><sect1><para>
2936 msgid ""
2937 "Without a private sphere, there’s a chance that none of these changes would "
2938 "have come to pass and that the people who benefited from these changes would "
2939 "have either faced social sanction for coming out to a hostile world or would "
2940 "have never been able to reveal their true selves to the people they love."
2941 msgstr ""
2942
2943 #. type: Content of: <article><sect1><para>
2944 msgid ""
2945 "The corollary is that, unless you think that our society has attained social "
2946 "perfection — that your grandchildren in 50 years will ask you to tell them "
2947 "the story of how, in 2020, every injustice had been righted and no further "
2948 "change had to be made — then you should expect that right now, at this "
2949 "minute, there are people you love, whose happiness is key to your own, who "
2950 "have a secret in their hearts that stops them from ever being their "
2951 "authentic selves with you. These people are sorrowing and will go to their "
2952 "graves with that secret sorrow in their hearts, and the source of that "
2953 "sorrow will be the falsity of their relationship to you."
2954 msgstr ""
2955
2956 #. type: Content of: <article><sect1><para>
2957 msgid "A private realm is necessary for human progress."
2958 msgstr ""
2959
2960 #. type: Content of: <article><sect1><title>
2961 msgid "Any data you collect and retain will eventually leak"
2962 msgstr ""
2963
2964 #. type: Content of: <article><sect1><para>
2965 msgid ""
2966 "The lack of a private life can rob vulnerable people of the chance to be "
2967 "their authentic selves and constrain our actions by depriving us of "
2968 "sanctuary, but there is another risk that is borne by everyone, not just "
2969 "people with a secret: crime."
2970 msgstr ""
2971
2972 #. type: Content of: <article><sect1><para>
2973 msgid ""
2974 "Personally identifying information is of very limited use for the purpose of "
2975 "controlling peoples’ minds, but identity theft — really a catchall term for "
2976 "a whole constellation of terrible criminal activities that can destroy your "
2977 "finances, compromise your personal integrity, ruin your reputation, or even "
2978 "expose you to physical danger — thrives on it."
2979 msgstr ""
2980
2981 #. type: Content of: <article><sect1><para>
2982 msgid ""
2983 "Attackers are not limited to using data from one breached source, either. "
2984 "Multiple services have suffered breaches that exposed names, addresses, "
2985 "phone numbers, passwords, sexual tastes, school grades, work performance, "
2986 "brushes with the criminal justice system, family details, genetic "
2987 "information, fingerprints and other biometrics, reading habits, search "
2988 "histories, literary tastes, pseudonymous identities, and other sensitive "
2989 "information. Attackers can merge data from these different breaches to build "
2990 "up extremely detailed dossiers on random subjects and then use different "
2991 "parts of the data for different criminal purposes."
2992 msgstr ""
2993
2994 #. type: Content of: <article><sect1><para>
2995 msgid ""
2996 "For example, attackers can use leaked username and password combinations to "
2997 "hijack whole fleets of commercial vehicles that <ulink url=\"https://www."
2998 "vice.com/en_us/article/zmpx4x/hacker-monitor-cars-kill-engine-gps-tracking-"
2999 "apps\">have been fitted with anti-theft GPS trackers and immobilizers</"
3000 "ulink> or to hijack baby monitors in order to <ulink url=\"https://www."
3001 "washingtonpost.com/technology/2019/04/23/how-nest-designed-keep-intruders-"
3002 "out-peoples-homes-effectively-allowed-hackers-get/?"
3003 "utm_term=.15220e98c550\">terrorize toddlers with the audio tracks from "
3004 "pornography</ulink>. Attackers use leaked data to trick phone companies into "
3005 "giving them your phone number, then they intercept SMS-based two-factor "
3006 "authentication codes in order to take over your email, bank account, and/or "
3007 "cryptocurrency wallets."
3008 msgstr ""
3009
3010 #. type: Content of: <article><sect1><para>
3011 msgid ""
3012 "Attackers are endlessly inventive in the pursuit of creative ways to "
3013 "weaponize leaked data. One common use of leaked data is to penetrate "
3014 "companies in order to access <emphasis>more</emphasis> data."
3015 msgstr ""
3016
3017 #. type: Content of: <article><sect1><para>
3018 msgid ""
3019 "Like spies, online fraudsters are totally dependent on companies over-"
3020 "collecting and over-retaining our data. Spy agencies sometimes pay companies "
3021 "for access to their data or intimidate them into giving it up, but sometimes "
3022 "they work just like criminals do — by <ulink url=\"https://www.bbc.com/news/"
3023 "world-us-canada-24751821\">sneaking data out of companies’ databases</ulink>."
3024 msgstr ""
3025
3026 #. type: Content of: <article><sect1><para>
3027 msgid ""
3028 "The over-collection of data has a host of terrible social consequences, from "
3029 "the erosion of our authentic selves to the undermining of social progress, "
3030 "from state surveillance to an epidemic of online crime. Commercial "
3031 "surveillance is also a boon to people running influence campaigns, but "
3032 "that’s the least of our troubles."
3033 msgstr ""
3034
3035 #. type: Content of: <article><sect1><title>
3036 msgid "Critical tech exceptionalism is still tech exceptionalism"
3037 msgstr ""
3038
3039 #. type: Content of: <article><sect1><para>
3040 msgid ""
3041 "Big Tech has long practiced technology exceptionalism: the idea that it "
3042 "should not be subject to the mundane laws and norms of <quote>meatspace.</"
3043 "quote> Mottoes like Facebook’s <quote>move fast and break things</quote> "
3044 "attracted justifiable scorn of the companies’ self-serving rhetoric."
3045 msgstr ""
3046
3047 #. type: Content of: <article><sect1><para>
3048 msgid ""
3049 "Tech exceptionalism got us all into a lot of trouble, so it’s ironic and "
3050 "distressing to see Big Tech’s critics committing the same sin."
3051 msgstr ""
3052
3053 #. type: Content of: <article><sect1><para>
3054 msgid ""
3055 "Big Tech is not a <quote>rogue capitalism</quote> that cannot be cured "
3056 "through the traditional anti-monopoly remedies of trustbusting (forcing "
3057 "companies to divest of competitors they have acquired) and bans on mergers "
3058 "to monopoly and other anti-competitive tactics. Big Tech does not have the "
3059 "power to use machine learning to influence our behavior so thoroughly that "
3060 "markets lose the ability to punish bad actors and reward superior "
3061 "competitors. Big Tech has no rule-writing mind-control ray that necessitates "
3062 "ditching our old toolbox."
3063 msgstr ""
3064
3065 #. type: Content of: <article><sect1><para>
3066 msgid ""
3067 "The thing is, people have been claiming to have perfected mind-control rays "
3068 "for centuries, and every time, it turned out to be a con — though sometimes "
3069 "the con artists were also conning themselves."
3070 msgstr ""
3071
3072 #. type: Content of: <article><sect1><para>
3073 msgid ""
3074 "For generations, the advertising industry has been steadily improving its "
3075 "ability to sell advertising services to businesses while only making "
3076 "marginal gains in selling those businesses’ products to prospective "
3077 "customers. John Wanamaker’s lament that <quote>50% of my advertising budget "
3078 "is wasted, I just don’t know which 50%</quote> is a testament to the triumph "
3079 "of <emphasis>ad executives</emphasis>, who successfully convinced Wanamaker "
3080 "that only half of the money he spent went to waste."
3081 msgstr ""
3082
3083 #. type: Content of: <article><sect1><para>
3084 msgid ""
3085 "The tech industry has made enormous improvements in the science of "
3086 "convincing businesses that they’re good at advertising while their actual "
3087 "improvements to advertising — as opposed to targeting — have been pretty ho-"
3088 "hum. The vogue for machine learning — and the mystical invocation of "
3089 "<quote>artificial intelligence</quote> as a synonym for straightforward "
3090 "statistical inference techniques — has greatly boosted the efficacy of Big "
3091 "Tech’s sales pitch as marketers have exploited potential customers’ lack of "
3092 "technical sophistication to get away with breathtaking acts of overpromising "
3093 "and underdelivering."
3094 msgstr ""
3095
3096 #. type: Content of: <article><sect1><para>
3097 msgid ""
3098 "It’s tempting to think that if businesses are willing to pour billions into "
3099 "a venture that the venture must be a good one. Yet there are plenty of times "
3100 "when this rule of thumb has led us astray. For example, it’s virtually "
3101 "unheard of for managed investment funds to outperform simple index funds, "
3102 "and investors who put their money into the hands of expert money managers "
3103 "overwhelmingly fare worse than those who entrust their savings to index "
3104 "funds. But managed funds still account for the majority of the money "
3105 "invested in the markets, and they are patronized by some of the richest, "
3106 "most sophisticated investors in the world. Their vote of confidence in an "
3107 "underperforming sector is a parable about the role of luck in wealth "
3108 "accumulation, not a sign that managed funds are a good buy."
3109 msgstr ""
3110
3111 #. type: Content of: <article><sect1><para>
3112 msgid ""
3113 "The claims of Big Tech’s mind-control system are full of tells that the "
3114 "enterprise is a con. For example, <ulink url=\"https://www.frontiersin.org/"
3115 "articles/10.3389/fpsyg.2020.01415/full\">the reliance on the <quote>Big "
3116 "Five</quote> personality traits</ulink> as a primary means of influencing "
3117 "people even though the <quote>Big Five</quote> theory is unsupported by any "
3118 "large-scale, peer-reviewed studies and is <ulink url=\"https://www.wired.com/"
3119 "story/the-noisy-fallacies-of-psychographic-targeting/\">mostly the realm of "
3120 "marketing hucksters and pop psych</ulink>."
3121 msgstr ""
3122
3123 #. type: Content of: <article><sect1><para>
3124 msgid ""
3125 "Big Tech’s promotional materials also claim that their algorithms can "
3126 "accurately perform <quote>sentiment analysis</quote> or detect peoples’ "
3127 "moods based on their <quote>microexpressions,</quote> but <ulink url="
3128 "\"https://www.npr.org/2018/09/12/647040758/advertising-on-facebook-is-it-"
3129 "worth-it\">these are marketing claims, not scientific ones</ulink>. These "
3130 "methods are largely untested by independent scientific experts, and where "
3131 "they have been tested, they’ve been found sorely wanting. Microexpressions "
3132 "are particularly suspect as the companies that specialize in training people "
3133 "to detect them <ulink url=\"https://theintercept.com/2017/02/08/tsas-own-"
3134 "files-show-doubtful-science-behind-its-behavior-screening-program/\">have "
3135 "been shown</ulink> to underperform relative to random chance."
3136 msgstr ""
3137
3138 #. type: Content of: <article><sect1><para>
3139 msgid ""
3140 "Big Tech has been so good at marketing its own supposed superpowers that "
3141 "it’s easy to believe that they can market everything else with similar "
3142 "acumen, but it’s a mistake to believe the hype. Any statement a company "
3143 "makes about the quality of its products is clearly not impartial. The fact "
3144 "that we distrust all the things that Big Tech says about its data handling, "
3145 "compliance with privacy laws, etc., is only reasonable — but why on Earth "
3146 "would we treat Big Tech’s marketing literature as the gospel truth? Big Tech "
3147 "lies about just about <emphasis>everything</emphasis>, including how well "
3148 "its machine-learning fueled persuasion systems work."
3149 msgstr ""
3150
3151 #. type: Content of: <article><sect1><para>
3152 msgid ""
3153 "That skepticism should infuse all of our evaluations of Big Tech and its "
3154 "supposed abilities, including our perusal of its patents. Zuboff vests these "
3155 "patents with enormous significance, pointing out that Google claimed "
3156 "extensive new persuasion capabilities in <ulink url=\"https://patents.google."
3157 "com/patent/US20050131762A1/en\">its patent filings</ulink>. These claims are "
3158 "doubly suspect: first, because they are so self-serving, and second, because "
3159 "the patent itself is so notoriously an invitation to exaggeration."
3160 msgstr ""
3161
3162 #. type: Content of: <article><sect1><para>
3163 msgid ""
3164 "Patent applications take the form of a series of claims and range from broad "
3165 "to narrow. A typical patent starts out by claiming that its authors have "
3166 "invented a method or system for doing every conceivable thing that anyone "
3167 "might do, ever, with any tool or device. Then it narrows that claim in "
3168 "successive stages until we get to the actual <quote>invention</quote> that "
3169 "is the true subject of the patent. The hope is that the patent examiner — "
3170 "who is almost certainly overworked and underinformed — will miss the fact "
3171 "that some or all of these claims are ridiculous, or at least suspect, and "
3172 "grant the patent’s broader claims. Patents for unpatentable things are still "
3173 "incredibly useful because they can be wielded against competitors who might "
3174 "license that patent or steer clear of its claims rather than endure the "
3175 "lengthy, expensive process of contesting it."
3176 msgstr ""
3177
3178 #. type: Content of: <article><sect1><para>
3179 msgid ""
3180 "What’s more, software patents are routinely granted even though the filer "
3181 "doesn’t have any evidence that they can do the thing claimed by the patent. "
3182 "That is, you can patent an <quote>invention</quote> that you haven’t "
3183 "actually made and that you don’t know how to make."
3184 msgstr ""
3185
3186 #. type: Content of: <article><sect1><para>
3187 msgid ""
3188 "With these considerations in hand, it becomes obvious that the fact that a "
3189 "Big Tech company has patented what it <emphasis>says</emphasis> is an "
3190 "effective mind-control ray is largely irrelevant to whether Big Tech can in "
3191 "fact control our minds."
3192 msgstr ""
3193
3194 #. type: Content of: <article><sect1><para>
3195 msgid ""
3196 "Big Tech collects our data for many reasons, including the diminishing "
3197 "returns on existing stores of data. But many tech companies also collect "
3198 "data out of a mistaken tech exceptionalist belief in the network effects of "
3199 "data. Network effects occur when each new user in a system increases its "
3200 "value. The classic example is fax machines: A single fax machine is of no "
3201 "use, two fax machines are of limited use, but every new fax machine that’s "
3202 "put to use after the first doubles the number of possible fax-to-fax links."
3203 msgstr ""
3204
3205 #. type: Content of: <article><sect1><para>
3206 msgid ""
3207 "Data mined for predictive systems doesn’t necessarily produce these "
3208 "dividends. Think of Netflix: The predictive value of the data mined from a "
3209 "million English-speaking Netflix viewers is hardly improved by the addition "
3210 "of one more user’s viewing data. Most of the data Netflix acquires after "
3211 "that first minimum viable sample duplicates existing data and produces only "
3212 "minimal gains. Meanwhile, retraining models with new data gets progressively "
3213 "more expensive as the number of data points increases, and manual tasks like "
3214 "labeling and validating data do not get cheaper at scale."
3215 msgstr ""
3216
3217 #. type: Content of: <article><sect1><para>
3218 msgid ""
3219 "Businesses pursue fads to the detriment of their profits all the time, "
3220 "especially when the businesses and their investors are not motivated by the "
3221 "prospect of becoming profitable but rather by the prospect of being acquired "
3222 "by a Big Tech giant or by having an IPO. For these firms, ticking faddish "
3223 "boxes like <quote>collects as much data as possible</quote> might realize a "
3224 "bigger return on investment than <quote>collects a business-appropriate "
3225 "quantity of data.</quote>"
3226 msgstr ""
3227
3228 #. type: Content of: <article><sect1><para>
3229 msgid ""
3230 "This is another harm of tech exceptionalism: The belief that more data "
3231 "always produces more profits in the form of more insights that can be "
3232 "translated into better mind-control rays drives firms to over-collect and "
3233 "over-retain data beyond all rationality. And since the firms are behaving "
3234 "irrationally, a good number of them will go out of business and become ghost "
3235 "ships whose cargo holds are stuffed full of data that can harm people in "
3236 "myriad ways — but which no one is responsible for antey longer. Even if the "
3237 "companies don’t go under, the data they collect is maintained behind the "
3238 "minimum viable security — just enough security to keep the company viable "
3239 "while it waits to get bought out by a tech giant, an amount calculated to "
3240 "spend not one penny more than is necessary on protecting data."
3241 msgstr ""
3242
3243 #. type: Content of: <article><sect1><title>
3244 msgid ""
3245 "How monopolies, not mind control, drive surveillance capitalism: The "
3246 "Snapchat story"
3247 msgstr ""
3248
3249 #. type: Content of: <article><sect1><para>
3250 msgid ""
3251 "For the first decade of its existence, Facebook competed with the social "
3252 "media giants of the day (Myspace, Orkut, etc.) by presenting itself as the "
3253 "pro-privacy alternative. Indeed, Facebook justified its walled garden — "
3254 "which let users bring in data from the web but blocked web services like "
3255 "Google Search from indexing and caching Facebook pages — as a pro-privacy "
3256 "measure that protected users from the surveillance-happy winners of the "
3257 "social media wars like Myspace."
3258 msgstr ""
3259
3260 #. type: Content of: <article><sect1><para>
3261 msgid ""
3262 "Despite frequent promises that it would never collect or analyze its users’ "
3263 "data, Facebook periodically created initiatives that did just that, like the "
3264 "creepy, ham-fisted Beacon tool, which spied on you as you moved around the "
3265 "web and then added your online activities to your public timeline, allowing "
3266 "your friends to monitor your browsing habits. Beacon sparked a user revolt. "
3267 "Every time, Facebook backed off from its surveillance initiative, but not "
3268 "all the way; inevitably, the new Facebook would be more surveilling than the "
3269 "old Facebook, though not quite as surveilling as the intermediate Facebook "
3270 "following the launch of the new product or service."
3271 msgstr ""
3272
3273 #. type: Content of: <article><sect1><para>
3274 msgid ""
3275 "The pace at which Facebook ramped up its surveillance efforts seems to have "
3276 "been set by Facebook’s competitive landscape. The more competitors Facebook "
3277 "had, the better it behaved. Every time a major competitor foundered, "
3278 "Facebook’s behavior <ulink url=\"https://papers.ssrn.com/sol3/papers.cfm?"
3279 "abstract_id=3247362\">got markedly worse</ulink>."
3280 msgstr ""
3281
3282 #. type: Content of: <article><sect1><para>
3283 msgid ""
3284 "All the while, Facebook was prodigiously acquiring companies, including a "
3285 "company called Onavo. Nominally, Onavo made a battery-monitoring mobile app. "
3286 "But the permissions that Onavo required were so expansive that the app was "
3287 "able to gather fine-grained telemetry on everything users did with their "
3288 "phones, including which apps they used and how they were using them."
3289 msgstr ""
3290
3291 #. type: Content of: <article><sect1><para>
3292 msgid ""
3293 "Through Onavo, Facebook discovered that it was losing market share to "
3294 "Snapchat, an app that — like Facebook a decade before — billed itself as the "
3295 "pro-privacy alternative to the status quo. Through Onavo, Facebook was able "
3296 "to mine data from the devices of Snapchat users, including both current and "
3297 "former Snapchat users. This spurred Facebook to acquire Instagram — some "
3298 "features of which competed with Snapchat — and then allowed Facebook to fine-"
3299 "tune Instagram’s features and sales pitch to erode Snapchat’s gains and "
3300 "ensure that Facebook would not have to face the kinds of competitive "
3301 "pressures it had earlier inflicted on Myspace and Orkut."
3302 msgstr ""
3303
3304 #. type: Content of: <article><sect1><para>
3305 msgid ""
3306 "The story of how Facebook crushed Snapchat reveals the relationship between "
3307 "monopoly and surveillance capitalism. Facebook combined surveillance with "
3308 "lax antitrust enforcement to spot the competitive threat of Snapchat on its "
3309 "horizon and then take decisive action against it. Facebook’s surveillance "
3310 "capitalism let it avert competitive pressure with anti-competitive tactics. "
3311 "Facebook users still want privacy — Facebook hasn’t used surveillance to "
3312 "brainwash them out of it — but they can’t get it because Facebook’s "
3313 "surveillance lets it destroy any hope of a rival service emerging that "
3314 "competes on privacy features."
3315 msgstr ""
3316
3317 #. type: Content of: <article><sect1><title>
3318 msgid "A monopoly over your friends"
3319 msgstr ""
3320
3321 #. type: Content of: <article><sect1><para>
3322 msgid ""
3323 "A decentralization movement has tried to erode the dominance of Facebook and "
3324 "other Big Tech companies by fielding <quote>indieweb</quote> alternatives — "
3325 "Mastodon as a Twitter alternative, Diaspora as a Facebook alternative, etc. "
3326 "— but these efforts have failed to attain any kind of liftoff."
3327 msgstr ""
3328
3329 #. type: Content of: <article><sect1><para>
3330 msgid ""
3331 "Fundamentally, each of these services is hamstrung by the same problem: "
3332 "Every potential user for a Facebook or Twitter alternative has to convince "
3333 "all their friends to follow them to a decentralized web alternative in order "
3334 "to continue to realize the benefit of social media. For many of us, the only "
3335 "reason to have a Facebook account is that our friends have Facebook "
3336 "accounts, and the reason they have Facebook accounts is that <emphasis>we</"
3337 "emphasis> have Facebook accounts."
3338 msgstr ""
3339
3340 #. type: Content of: <article><sect1><para>
3341 msgid ""
3342 "All of this has conspired to make Facebook — and other dominant platforms — "
3343 "into <quote>kill zones</quote> that investors will not fund new entrants for."
3344 msgstr ""
3345
3346 #. type: Content of: <article><sect1><para>
3347 msgid ""
3348 "And yet, all of today’s tech giants came into existence despite the "
3349 "entrenched advantage of the companies that came before them. To understand "
3350 "how that happened, you have to understand both interoperability and "
3351 "adversarial interoperability."
3352 msgstr ""
3353
3354 #. type: Content of: <article><sect1><blockquote><para>
3355 msgid "The hard problem of our species is coordination."
3356 msgstr ""
3357
3358 #. type: Content of: <article><sect1><para>
3359 msgid ""
3360 "<quote>Interoperability</quote> is the ability of two technologies to work "
3361 "with one another: Anyone can make an LP that will play on any record player, "
3362 "anyone can make a filter you can install in your stove’s extractor fan, "
3363 "anyone can make gasoline for your car, anyone can make a USB phone charger "
3364 "that fits in your car’s cigarette lighter receptacle, anyone can make a "
3365 "light bulb that works in your light socket, anyone can make bread that will "
3366 "toast in your toaster."
3367 msgstr ""
3368
3369 #. type: Content of: <article><sect1><para>
3370 msgid ""
3371 "Interoperability is often a source of innovation and consumer benefit: Apple "
3372 "made the first commercially successful PC, but millions of independent "
3373 "software vendors made interoperable programs that ran on the Apple II Plus. "
3374 "The simple analog antenna inputs on the back of TVs first allowed cable "
3375 "operators to connect directly to TVs, then they allowed game console "
3376 "companies and then personal computer companies to use standard televisions "
3377 "as displays. Standard RJ-11 telephone jacks allowed for the production of "
3378 "phones from a variety of vendors in a variety of forms, from the free "
3379 "football-shaped phone that came with a <emphasis>Sports Illustrated</"
3380 "emphasis> subscription to business phones with speakers, hold functions, and "
3381 "so on and then answering machines and finally modems, paving the way for the "
3382 "internet revolution."
3383 msgstr ""
3384
3385 #. type: Content of: <article><sect1><para>
3386 msgid ""
3387 "<quote>Interoperability</quote> is often used interchangeably with "
3388 "<quote>standardization,</quote> which is the process when manufacturers and "
3389 "other stakeholders hammer out a set of agreed-upon rules for implementing a "
3390 "technology, such as the electrical plug on your wall, the CAN bus used by "
3391 "your car’s computer systems, or the HTML instructions that your browser "
3392 "interprets."
3393 msgstr ""
3394
3395 #. type: Content of: <article><sect1><para>
3396 msgid ""
3397 "But interoperability doesn’t require standardization — indeed, "
3398 "standardization often proceeds from the chaos of ad hoc interoperability "
3399 "measures. The inventor of the cigarette-lighter USB charger didn’t need to "
3400 "get permission from car manufacturers or even the manufacturers of the "
3401 "dashboard lighter subcomponent. The automakers didn’t take any "
3402 "countermeasures to prevent the use of these aftermarket accessories by their "
3403 "customers, but they also didn’t do anything to make life easier for the "
3404 "chargers’ manufacturers. This is a kind of <quote>neutral interoperability.</"
3405 "quote>"
3406 msgstr ""
3407
3408 #. type: Content of: <article><sect1><para>
3409 msgid ""
3410 "Beyond neutral interoperability, there is <quote>adversarial "
3411 "interoperability.</quote> That’s when a manufacturer makes a product that "
3412 "interoperates with another manufacturer’s product <emphasis>despite the "
3413 "second manufacturer’s objections</emphasis> and <emphasis>even if that means "
3414 "bypassing a security system designed to prevent interoperability</emphasis>."
3415 msgstr ""
3416
3417 #. type: Content of: <article><sect1><para>
3418 msgid ""
3419 "Probably the most familiar form of adversarial interoperability is third-"
3420 "party printer ink. Printer manufacturers claim that they sell printers below "
3421 "cost and that the only way they can recoup the losses they incur is by "
3422 "charging high markups on ink. To prevent the owners of printers from buying "
3423 "ink elsewhere, the printer companies deploy a suite of anti-customer "
3424 "security systems that detect and reject both refilled and third-party "
3425 "cartridges."
3426 msgstr ""
3427
3428 #. type: Content of: <article><sect1><para>
3429 msgid ""
3430 "Owners of printers take the position that HP and Epson and Brother are not "
3431 "charities and that customers for their wares have no obligation to help them "
3432 "survive, and so if the companies choose to sell their products at a loss, "
3433 "that’s their foolish choice and their consequences to live with. Likewise, "
3434 "competitors who make ink or refill kits observe that they don’t owe printer "
3435 "companies anything, and their erosion of printer companies’ margins are the "
3436 "printer companies’ problems, not their competitors’. After all, the printer "
3437 "companies shed no tears when they drive a refiller out of business, so why "
3438 "should the refillers concern themselves with the economic fortunes of the "
3439 "printer companies?"
3440 msgstr ""
3441
3442 #. type: Content of: <article><sect1><para>
3443 msgid ""
3444 "Adversarial interoperability has played an outsized role in the history of "
3445 "the tech industry: from the founding of the <quote>alt.*</quote> Usenet "
3446 "hierarchy (which was started against the wishes of Usenet’s maintainers and "
3447 "which grew to be bigger than all of Usenet combined) to the browser wars "
3448 "(when Netscape and Microsoft devoted massive engineering efforts to making "
3449 "their browsers incompatible with the other’s special commands and "
3450 "peccadilloes) to Facebook (whose success was built in part by helping its "
3451 "new users stay in touch with friends they’d left behind on Myspace because "
3452 "Facebook supplied them with a tool that scraped waiting messages from "
3453 "Myspace and imported them into Facebook, effectively creating an Facebook-"
3454 "based Myspace reader)."
3455 msgstr ""
3456
3457 #. type: Content of: <article><sect1><para>
3458 msgid ""
3459 "Today, incumbency is seen as an unassailable advantage. Facebook is where "
3460 "all of your friends are, so no one can start a Facebook competitor. But "
3461 "adversarial compatibility reverses the competitive advantage: If you were "
3462 "allowed to compete with Facebook by providing a tool that imported all your "
3463 "users’ waiting Facebook messages into an environment that competed on lines "
3464 "that Facebook couldn’t cross, like eliminating surveillance and ads, then "
3465 "Facebook would be at a huge disadvantage. It would have assembled all "
3466 "possible ex-Facebook users into a single, easy-to-find service; it would "
3467 "have educated them on how a Facebook-like service worked and what its "
3468 "potential benefits were; and it would have provided an easy means for "
3469 "disgruntled Facebook users to tell their friends where they might expect "
3470 "better treatment."
3471 msgstr ""
3472
3473 #. type: Content of: <article><sect1><para>
3474 msgid ""
3475 "Adversarial interoperability was once the norm and a key contributor to the "
3476 "dynamic, vibrant tech scene, but now it is stuck behind a thicket of laws "
3477 "and regulations that add legal risks to the tried-and-true tactics of "
3478 "adversarial interoperability. New rules and new interpretations of existing "
3479 "rules mean that a would-be adversarial interoperator needs to steer clear of "
3480 "claims under copyright, terms of service, trade secrecy, tortious "
3481 "interference, and patent."
3482 msgstr ""
3483
3484 #. type: Content of: <article><sect1><para>
3485 msgid ""
3486 "In the absence of a competitive market, lawmakers have resorted to assigning "
3487 "expensive, state-like duties to Big Tech firms, such as automatically "
3488 "filtering user contributions for copyright infringement or terrorist and "
3489 "extremist content or detecting and preventing harassment in real time or "
3490 "controlling access to sexual material."
3491 msgstr ""
3492
3493 #. type: Content of: <article><sect1><para>
3494 msgid ""
3495 "These measures put a floor under how small we can make Big Tech because only "
3496 "the very largest companies can afford the humans and automated filters "
3497 "needed to perform these duties."
3498 msgstr ""
3499
3500 #. type: Content of: <article><sect1><para>
3501 msgid ""
3502 "But that’s not the only way in which making platforms responsible for "
3503 "policing their users undermines competition. A platform that is expected to "
3504 "police its users’ conduct must prevent many vital adversarial "
3505 "interoperability techniques lest these subvert its policing measures. For "
3506 "example, if someone using a Twitter replacement like Mastodon is able to "
3507 "push messages into Twitter and read messages out of Twitter, they could "
3508 "avoid being caught by automated systems that detect and prevent harassment "
3509 "(such as systems that use the timing of messages or IP-based rules to make "
3510 "guesses about whether someone is a harasser)."
3511 msgstr ""
3512
3513 #. type: Content of: <article><sect1><para>
3514 msgid ""
3515 "To the extent that we are willing to let Big Tech police itself — rather "
3516 "than making Big Tech small enough that users can leave bad platforms for "
3517 "better ones and small enough that a regulation that simply puts a platform "
3518 "out of business will not destroy billions of users’ access to their "
3519 "communities and data — we build the case that Big Tech should be able to "
3520 "block its competitors and make it easier for Big Tech to demand legal "
3521 "enforcement tools to ban and punish attempts at adversarial interoperability."
3522 msgstr ""
3523
3524 #. type: Content of: <article><sect1><para>
3525 msgid ""
3526 "Ultimately, we can try to fix Big Tech by making it responsible for bad acts "
3527 "by its users, or we can try to fix the internet by cutting Big Tech down to "
3528 "size. But we can’t do both. To replace today’s giant products with "
3529 "pluralistic protocols, we need to clear the legal thicket that prevents "
3530 "adversarial interoperability so that tomorrow’s nimble, personal, small-"
3531 "scale products can federate themselves with giants like Facebook, allowing "
3532 "the users who’ve left to continue to communicate with users who haven’t left "
3533 "yet, reaching tendrils over Facebook’s garden wall that Facebook’s trapped "
3534 "users can use to scale the walls and escape to the global, open web."
3535 msgstr ""
3536
3537 #. type: Content of: <article><sect1><title>
3538 msgid "Fake news is an epistemological crisis"
3539 msgstr ""
3540
3541 #. type: Content of: <article><sect1><para>
3542 msgid ""
3543 "Tech is not the only industry that has undergone massive concentration since "
3544 "the Reagan era. Virtually every major industry — from oil to newspapers to "
3545 "meatpacking to sea freight to eyewear to online pornography — has become a "
3546 "clubby oligarchy that just a few players dominate."
3547 msgstr ""
3548
3549 #. type: Content of: <article><sect1><para>
3550 msgid ""
3551 "At the same time, every industry has become something of a tech industry as "
3552 "general-purpose computers and general-purpose networks and the promise of "
3553 "efficiencies through data-driven analysis infuse every device, process, and "
3554 "firm with tech."
3555 msgstr ""
3556
3557 #. type: Content of: <article><sect1><para>
3558 msgid ""
3559 "This phenomenon of industrial concentration is part of a wider story about "
3560 "wealth concentration overall as a smaller and smaller number of people own "
3561 "more and more of our world. This concentration of both wealth and industries "
3562 "means that our political outcomes are increasingly beholden to the parochial "
3563 "interests of the people and companies with all the money."
3564 msgstr ""
3565
3566 #. type: Content of: <article><sect1><para>
3567 msgid ""
3568 "That means that whenever a regulator asks a question with an obvious, "
3569 "empirical answer (<quote>Are humans causing climate change?</quote> or "
3570 "<quote>Should we let companies conduct commercial mass surveillance?</quote> "
3571 "or <quote>Does society benefit from allowing network neutrality violations?</"
3572 "quote>), the answer that comes out is only correct if that correctness meets "
3573 "with the approval of rich people and the industries that made them so "
3574 "wealthy."
3575 msgstr ""
3576
3577 #. type: Content of: <article><sect1><para>
3578 msgid ""
3579 "Rich people have always played an outsized role in politics and more so "
3580 "since the Supreme Court’s <emphasis>Citizens United</emphasis> decision "
3581 "eliminated key controls over political spending. Widening inequality and "
3582 "wealth concentration means that the very richest people are now a lot richer "
3583 "and can afford to spend a lot more money on political projects than ever "
3584 "before. Think of the Koch brothers or George Soros or Bill Gates."
3585 msgstr ""
3586
3587 #. type: Content of: <article><sect1><para>
3588 msgid ""
3589 "But the policy distortions of rich individuals pale in comparison to the "
3590 "policy distortions that concentrated industries are capable of. The "
3591 "companies in highly concentrated industries are much more profitable than "
3592 "companies in competitive industries — no competition means not having to "
3593 "reduce prices or improve quality to win customers — leaving them with bigger "
3594 "capital surpluses to spend on lobbying."
3595 msgstr ""
3596
3597 #. type: Content of: <article><sect1><para>
3598 msgid ""
3599 "Concentrated industries also find it easier to collaborate on policy "
3600 "objectives than competitive ones. When all the top execs from your industry "
3601 "can fit around a single boardroom table, they often do. And <emphasis>when</"
3602 "emphasis> they do, they can forge a consensus position on regulation."
3603 msgstr ""
3604
3605 #. type: Content of: <article><sect1><para>
3606 msgid ""
3607 "Rising through the ranks in a concentrated industry generally means working "
3608 "at two or three of the big companies. When there are only relatively few "
3609 "companies in a given industry, each company has a more ossified executive "
3610 "rank, leaving ambitious execs with fewer paths to higher positions unless "
3611 "they are recruited to a rival. This means that the top execs in concentrated "
3612 "industries are likely to have been colleagues at some point and socialize in "
3613 "the same circles — connected through social ties or, say, serving as "
3614 "trustees for each others’ estates. These tight social bonds foster a "
3615 "collegial, rather than competitive, attitude."
3616 msgstr ""
3617
3618 #. type: Content of: <article><sect1><para>
3619 msgid ""
3620 "Highly concentrated industries also present a regulatory conundrum. When an "
3621 "industry is dominated by just four or five companies, the only people who "
3622 "are likely to truly understand the industry’s practices are its veteran "
3623 "executives. This means that top regulators are often former execs of the "
3624 "companies they are supposed to be regulating. These turns in government are "
3625 "often tacitly understood to be leaves of absence from industry, with former "
3626 "employers welcoming their erstwhile watchdogs back into their executive "
3627 "ranks once their terms have expired."
3628 msgstr ""
3629
3630 #. type: Content of: <article><sect1><para>
3631 msgid ""
3632 "All this is to say that the tight social bonds, small number of firms, and "
3633 "regulatory capture of concentrated industries give the companies that "
3634 "comprise them the power to dictate many, if not all, of the regulations that "
3635 "bind them."
3636 msgstr ""
3637
3638 #. type: Content of: <article><sect1><para>
3639 msgid ""
3640 "This is increasingly obvious. Whether it’s payday lenders <ulink url="
3641 "\"https://www.washingtonpost.com/business/2019/02/25/how-payday-lending-"
3642 "industry-insider-tilted-academic-research-its-favor/\">winning the right to "
3643 "practice predatory lending</ulink> or Apple <ulink url=\"https://www.vice."
3644 "com/en_us/article/mgxayp/source-apple-will-fight-right-to-repair-legislation"
3645 "\">winning the right to decide who can fix your phone</ulink> or Google and "
3646 "Facebook winning the right to breach your private data without suffering "
3647 "meaningful consequences or victories for pipeline companies or impunity for "
3648 "opioid manufacturers or massive tax subsidies for incredibly profitable "
3649 "dominant businesses, it’s increasingly apparent that many of our official, "
3650 "evidence-based truth-seeking processes are, in fact, auctions for sale to "
3651 "the highest bidder."
3652 msgstr ""
3653
3654 #. type: Content of: <article><sect1><para>
3655 msgid ""
3656 "It’s really impossible to overstate what a terrifying prospect this is. We "
3657 "live in an incredibly high-tech society, and none of us could acquire the "
3658 "expertise to evaluate every technological proposition that stands between us "
3659 "and our untimely, horrible deaths. You might devote your life to acquiring "
3660 "the media literacy to distinguish good scientific journals from corrupt pay-"
3661 "for-play lookalikes and the statistical literacy to evaluate the quality of "
3662 "the analysis in the journals as well as the microbiology and epidemiology "
3663 "knowledge to determine whether you can trust claims about the safety of "
3664 "vaccines — but that would still leave you unqualified to judge whether the "
3665 "wiring in your home will give you a lethal shock <emphasis>and</emphasis> "
3666 "whether your car’s brakes’ software will cause them to fail unpredictably "
3667 "<emphasis>and</emphasis> whether the hygiene standards at your butcher are "
3668 "sufficient to keep you from dying after you finish your dinner."
3669 msgstr ""
3670
3671 #. type: Content of: <article><sect1><para>
3672 msgid ""
3673 "In a world as complex as this one, we have to defer to authorities, and we "
3674 "keep them honest by making those authorities accountable to us and binding "
3675 "them with rules to prevent conflicts of interest. We can’t possibly acquire "
3676 "the expertise to adjudicate conflicting claims about the best way to make "
3677 "the world safe and prosperous, but we <emphasis>can</emphasis> determine "
3678 "whether the adjudication process itself is trustworthy."
3679 msgstr ""
3680
3681 #. type: Content of: <article><sect1><para>
3682 msgid "Right now, it’s obviously not."
3683 msgstr ""
3684
3685 #. type: Content of: <article><sect1><para>
3686 msgid ""
3687 "The past 40 years of rising inequality and industry concentration, together "
3688 "with increasingly weak accountability and transparency for expert agencies, "
3689 "has created an increasingly urgent sense of impending doom, the sense that "
3690 "there are vast conspiracies afoot that operate with tacit official approval "
3691 "despite the likelihood they are working to better themselves by ruining the "
3692 "rest of us."
3693 msgstr ""
3694
3695 #. type: Content of: <article><sect1><para>
3696 msgid ""
3697 "For example, it’s been decades since Exxon’s own scientists concluded that "
3698 "its products would render the Earth uninhabitable by humans. And yet those "
3699 "decades were lost to us, in large part because Exxon lobbied governments and "
3700 "sowed doubt about the dangers of its products and did so with the "
3701 "cooperation of many public officials. When the survival of you and everyone "
3702 "you love is threatened by conspiracies, it’s not unreasonable to start "
3703 "questioning the things you think you know in an attempt to determine whether "
3704 "they, too, are the outcome of another conspiracy."
3705 msgstr ""
3706
3707 #. type: Content of: <article><sect1><para>
3708 msgid ""
3709 "The collapse of the credibility of our systems for divining and upholding "
3710 "truths has left us in a state of epistemological chaos. Once, most of us "
3711 "might have assumed that the system was working and that our regulations "
3712 "reflected our best understanding of the empirical truths of the world as "
3713 "they were best understood — now we have to find our own experts to help us "
3714 "sort the true from the false."
3715 msgstr ""
3716
3717 #. type: Content of: <article><sect1><para>
3718 msgid ""
3719 "If you’re like me, you probably believe that vaccines are safe, but you "
3720 "(like me) probably also can’t explain the microbiology or statistics. Few of "
3721 "us have the math skills to review the literature on vaccine safety and "
3722 "describe why their statistical reasoning is sound. Likewise, few of us can "
3723 "review the stats in the (now discredited) literature on opioid safety and "
3724 "explain how those stats were manipulated. Both vaccines and opioids were "
3725 "embraced by medical authorities, after all, and one is safe while the other "
3726 "could ruin your life. You’re left with a kind of inchoate constellation of "
3727 "rules of thumb about which experts you trust to fact-check controversial "
3728 "claims and then to explain how all those respectable doctors with their peer-"
3729 "reviewed research on opioid safety <emphasis>were</emphasis> an aberration "
3730 "and then how you know that the doctors writing about vaccine safety are "
3731 "<emphasis>not</emphasis> an aberration."
3732 msgstr ""
3733
3734 #. type: Content of: <article><sect1><para>
3735 msgid ""
3736 "I’m 100% certain that vaccinating is safe and effective, but I’m also at "
3737 "something of a loss to explain exactly, <emphasis>precisely,</emphasis> why "
3738 "I believe this, given all the corruption I know about and the many times the "
3739 "stamp of certainty has turned out to be a parochial lie told to further "
3740 "enrich the super rich."
3741 msgstr ""
3742
3743 #. type: Content of: <article><sect1><para>
3744 msgid ""
3745 "Fake news — conspiracy theories, racist ideologies, scientific denialism — "
3746 "has always been with us. What’s changed today is not the mix of ideas in the "
3747 "public discourse but the popularity of the worst ideas in that mix. "
3748 "Conspiracy and denial have skyrocketed in lockstep with the growth of Big "
3749 "Inequality, which has also tracked the rise of Big Tech and Big Pharma and "
3750 "Big Wrestling and Big Car and Big Movie Theater and Big Everything Else."
3751 msgstr ""
3752
3753 #. type: Content of: <article><sect1><para>
3754 msgid ""
3755 "No one can say for certain why this has happened, but the two dominant camps "
3756 "are idealism (the belief that the people who argue for these conspiracies "
3757 "have gotten better at explaining them, maybe with the help of machine-"
3758 "learning tools) or materialism (the ideas have become more attractive "
3759 "because of material conditions in the world)."
3760 msgstr ""
3761
3762 #. type: Content of: <article><sect1><para>
3763 msgid ""
3764 "I’m a materialist. I’ve been exposed to the arguments of conspiracy "
3765 "theorists all my life, and I have not experienced any qualitative leap in "
3766 "the quality of those arguments."
3767 msgstr ""
3768
3769 #. type: Content of: <article><sect1><para>
3770 msgid ""
3771 "The major difference is in the world, not the arguments. In a time where "
3772 "actual conspiracies are commonplace, conspiracy theories acquire a ring of "
3773 "plausibility."
3774 msgstr ""
3775
3776 #. type: Content of: <article><sect1><para>
3777 msgid ""
3778 "We have always had disagreements about what’s true, but today, we have a "
3779 "disagreement over how we know whether something is true. This is an "
3780 "epistemological crisis, not a crisis over belief. It’s a crisis over the "
3781 "credibility of our truth-seeking exercises, from scientific journals (in an "
3782 "era where the biggest journal publishers have been caught producing pay-to-"
3783 "play journals for junk science) to regulations (in an era where regulators "
3784 "are routinely cycling in and out of business) to education (in an era where "
3785 "universities are dependent on corporate donations to keep their lights on)."
3786 msgstr ""
3787
3788 #. type: Content of: <article><sect1><para>
3789 msgid ""
3790 "Targeting — surveillance capitalism — makes it easier to find people who are "
3791 "undergoing this epistemological crisis, but it doesn’t create the crisis. "
3792 "For that, you need to look to corruption."
3793 msgstr ""
3794
3795 #. type: Content of: <article><sect1><para>
3796 msgid ""
3797 "And, conveniently enough, it’s corruption that allows surveillance "
3798 "capitalism to grow by dismantling monopoly protections, by permitting "
3799 "reckless collection and retention of personal data, by allowing ads to be "
3800 "targeted in secret, and by foreclosing on the possibility of going somewhere "
3801 "else where you might continue to enjoy your friends without subjecting "
3802 "yourself to commercial surveillance."
3803 msgstr ""
3804
3805 #. type: Content of: <article><sect1><title>
3806 msgid "Tech is different"
3807 msgstr ""
3808
3809 #. type: Content of: <article><sect1><para>
3810 msgid ""
3811 "I reject both iterations of technological exceptionalism. I reject the idea "
3812 "that tech is uniquely terrible and led by people who are greedier or worse "
3813 "than the leaders of other industries, and I reject the idea that tech is so "
3814 "good — or so intrinsically prone to concentration — that it can’t be blamed "
3815 "for its present-day monopolistic status."
3816 msgstr ""
3817
3818 #. type: Content of: <article><sect1><para>
3819 msgid ""
3820 "I think tech is just another industry, albeit one that grew up in the "
3821 "absence of real monopoly constraints. It may have been first, but it isn’t "
3822 "the worst nor will it be the last."
3823 msgstr ""
3824
3825 #. type: Content of: <article><sect1><para>
3826 msgid ""
3827 "But there’s one way in which I <emphasis>am</emphasis> a tech "
3828 "exceptionalist. I believe that online tools are the key to overcoming "
3829 "problems that are much more urgent than tech monopolization: climate change, "
3830 "inequality, misogyny, and discrimination on the basis of race, gender "
3831 "identity, and other factors. The internet is how we will recruit people to "
3832 "fight those fights, and how we will coordinate their labor. Tech is not a "
3833 "substitute for democratic accountability, the rule of law, fairness, or "
3834 "stability — but it’s a means to achieve these things."
3835 msgstr ""
3836
3837 #. type: Content of: <article><sect1><para>
3838 msgid ""
3839 "The hard problem of our species is coordination. Everything from climate "
3840 "change to social change to running a business to making a family work can be "
3841 "viewed as a collective action problem."
3842 msgstr ""
3843
3844 #. type: Content of: <article><sect1><para>
3845 msgid ""
3846 "The internet makes it easier than at any time before to find people who want "
3847 "to work on a project with you — hence the success of free and open-source "
3848 "software, crowdfunding, and racist terror groups — and easier than ever to "
3849 "coordinate the work you do."
3850 msgstr ""
3851
3852 #. type: Content of: <article><sect1><para>
3853 msgid ""
3854 "The internet and the computers we connect to it also possess an exceptional "
3855 "quality: general-purposeness. The internet is designed to allow any two "
3856 "parties to communicate any data, using any protocol, without permission from "
3857 "anyone else. The only production design we have for computers is the general-"
3858 "purpose, <quote>Turing complete</quote> computer that can run every program "
3859 "we can express in symbolic logic."
3860 msgstr ""
3861
3862 #. type: Content of: <article><sect1><para>
3863 msgid ""
3864 "This means that every time someone with a special communications need "
3865 "invests in infrastructure and techniques to make the internet faster, "
3866 "cheaper, and more robust, this benefit redounds to everyone else who is "
3867 "using the internet to communicate. And this also means that every time "
3868 "someone with a special computing need invests to make computers faster, "
3869 "cheaper, and more robust, every other computing application is a potential "
3870 "beneficiary of this work."
3871 msgstr ""
3872
3873 #. type: Content of: <article><sect1><para>
3874 msgid ""
3875 "For these reasons, every type of communication is gradually absorbed into "
3876 "the internet, and every type of device — from airplanes to pacemakers — "
3877 "eventually becomes a computer in a fancy case."
3878 msgstr ""
3879
3880 #. type: Content of: <article><sect1><para>
3881 msgid ""
3882 "While these considerations don’t preclude regulating networks and computers, "
3883 "they do call for gravitas and caution when doing so because changes to "
3884 "regulatory frameworks could ripple out to have unintended consequences in "
3885 "many, many other domains."
3886 msgstr ""
3887
3888 #. type: Content of: <article><sect1><para>
3889 msgid ""
3890 "The upshot of this is that our best hope of solving the big coordination "
3891 "problems — climate change, inequality, etc. — is with free, fair, and open "
3892 "tech. Our best hope of keeping tech free, fair, and open is to exercise "
3893 "caution in how we regulate tech and to attend closely to the ways in which "
3894 "interventions to solve one problem might create problems in other domains."
3895 msgstr ""
3896
3897 #. type: Content of: <article><sect1><title>
3898 msgid "Ownership of facts"
3899 msgstr ""
3900
3901 #. type: Content of: <article><sect1><para>
3902 msgid ""
3903 "Big Tech has a funny relationship with information. When you’re generating "
3904 "information — anything from the location data streaming off your mobile "
3905 "device to the private messages you send to friends on a social network — it "
3906 "claims the rights to make unlimited use of that data."
3907 msgstr ""
3908
3909 #. type: Content of: <article><sect1><para>
3910 msgid ""
3911 "But when you have the audacity to turn the tables — to use a tool that "
3912 "blocks ads or slurps your waiting updates out of a social network and puts "
3913 "them in another app that lets you set your own priorities and suggestions or "
3914 "crawls their system to allow you to start a rival business — they claim that "
3915 "you’re stealing from them."
3916 msgstr ""
3917
3918 #. type: Content of: <article><sect1><para>
3919 msgid ""
3920 "The thing is, information is a very bad fit for any kind of private property "
3921 "regime. Property rights are useful for establishing markets that can lead to "
3922 "the effective development of fallow assets. These markets depend on clear "
3923 "titles to ensure that the things being bought and sold in them can, in fact, "
3924 "be bought and sold."
3925 msgstr ""
3926
3927 #. type: Content of: <article><sect1><para>
3928 msgid ""
3929 "Information rarely has such a clear title. Take phone numbers: There’s "
3930 "clearly something going wrong when Facebook slurps up millions of users’ "
3931 "address books and uses the phone numbers it finds in them to plot out social "
3932 "graphs and fill in missing information about other users."
3933 msgstr ""
3934
3935 #. type: Content of: <article><sect1><para>
3936 msgid ""
3937 "But the phone numbers Facebook nonconsensually acquires in this transaction "
3938 "are not the <quote>property</quote> of the users they’re taken from nor do "
3939 "they belong to the people whose phones ring when you dial those numbers. The "
3940 "numbers are mere integers, 10 digits in the U.S. and Canada, and they "
3941 "appear in millions of places, including somewhere deep in pi as well as "
3942 "numerous other contexts. Giving people ownership titles to integers is an "
3943 "obviously terrible idea."
3944 msgstr ""
3945
3946 #. type: Content of: <article><sect1><para>
3947 msgid ""
3948 "Likewise for the facts that Facebook and other commercial surveillance "
3949 "operators acquire about us, like that we are the children of our parents or "
3950 "the parents to our children or that we had a conversation with someone else "
3951 "or went to a public place. These data points can’t be property in the sense "
3952 "that your house or your shirt is your property because the title to them is "
3953 "intrinsically muddy: Does your mom own the fact that she is your mother? Do "
3954 "you? Do both of you? What about your dad — does he own this fact too, or "
3955 "does he have to license the fact from you (or your mom or both of you) in "
3956 "order to use this fact? What about the hundreds or thousands of other people "
3957 "who know these facts?"
3958 msgstr ""
3959
3960 #. type: Content of: <article><sect1><para>
3961 msgid ""
3962 "If you go to a Black Lives Matter demonstration, do the other demonstrators "
3963 "need your permission to post their photos from the event? The online fights "
3964 "over <ulink url=\"https://www.wired.com/story/how-to-take-photos-at-protests/"
3965 "\">when and how to post photos from demonstrations</ulink> reveal a nuanced, "
3966 "complex issue that cannot be easily hand-waved away by giving one party a "
3967 "property right that everyone else in the mix has to respect."
3968 msgstr ""
3969
3970 #. type: Content of: <article><sect1><para>
3971 msgid ""
3972 "The fact that information isn’t a good fit with property and markets doesn’t "
3973 "mean that it’s not valuable. Babies aren’t property, but they’re inarguably "
3974 "valuable. In fact, we have a whole set of rules just for babies as well as a "
3975 "subset of those rules that apply to humans more generally. Someone who "
3976 "argues that babies won’t be truly valuable until they can be bought and sold "
3977 "like loaves of bread would be instantly and rightfully condemned as a "
3978 "monster."
3979 msgstr ""
3980
3981 #. type: Content of: <article><sect1><para>
3982 msgid ""
3983 "It’s tempting to reach for the property hammer when Big Tech treats your "
3984 "information like a nail — not least because Big Tech are such prolific "
3985 "abusers of property hammers when it comes to <emphasis>their</emphasis> "
3986 "information. But this is a mistake. If we allow markets to dictate the use "
3987 "of our information, then we’ll find that we’re sellers in a buyers’ market "
3988 "where the Big Tech monopolies set a price for our data that is so low as to "
3989 "be insignificant or, more likely, set at a nonnegotiable price of zero in a "
3990 "click-through agreement that you don’t have the opportunity to modify."
3991 msgstr ""
3992
3993 #. type: Content of: <article><sect1><para>
3994 msgid ""
3995 "Meanwhile, establishing property rights over information will create "
3996 "insurmountable barriers to independent data processing. Imagine that we "
3997 "require a license to be negotiated when a translated document is compared "
3998 "with its original, something Google has done and continues to do billions of "
3999 "times to train its automated language translation tools. Google can afford "
4000 "this, but independent third parties cannot. Google can staff a clearances "
4001 "department to negotiate one-time payments to the likes of the EU (one of the "
4002 "major repositories of translated documents) while independent watchdogs "
4003 "wanting to verify that the translations are well-prepared, or to root out "
4004 "bias in translations, will find themselves needing a staffed-up legal "
4005 "department and millions for licenses before they can even get started."
4006 msgstr ""
4007
4008 #. type: Content of: <article><sect1><para>
4009 msgid ""
4010 "The same goes for things like search indexes of the web or photos of "
4011 "peoples’ houses, which have become contentious thanks to Google’s Street "
4012 "View project. Whatever problems may exist with Google’s photographing of "
4013 "street scenes, resolving them by letting people decide who can take pictures "
4014 "of the facades of their homes from a public street will surely create even "
4015 "worse ones. Think of how street photography is important for newsgathering — "
4016 "including informal newsgathering, like photographing abuses of authority — "
4017 "and how being able to document housing and street life are important for "
4018 "contesting eminent domain, advocating for social aid, reporting planning and "
4019 "zoning violations, documenting discriminatory and unequal living conditions, "
4020 "and more."
4021 msgstr ""
4022
4023 #. type: Content of: <article><sect1><para>
4024 msgid ""
4025 "The ownership of facts is antithetical to many kinds of human progress. It’s "
4026 "hard to imagine a rule that limits Big Tech’s exploitation of our collective "
4027 "labors without inadvertently banning people from gathering data on online "
4028 "harassment or compiling indexes of changes in language or simply "
4029 "investigating how the platforms are shaping our discourse — all of which "
4030 "require scraping data that other people have created and subjecting it to "
4031 "scrutiny and analysis."
4032 msgstr ""
4033
4034 #. type: Content of: <article><sect1><title>
4035 msgid "Persuasion works… slowly"
4036 msgstr ""
4037
4038 #. type: Content of: <article><sect1><para>
4039 msgid ""
4040 "The platforms may oversell their ability to persuade people, but obviously, "
4041 "persuasion works sometimes. Whether it’s the private realm that LGBTQ people "
4042 "used to recruit allies and normalize sexual diversity or the decadeslong "
4043 "project to convince people that markets are the only efficient way to solve "
4044 "complicated resource allocation problems, it’s clear that our societal "
4045 "attitudes <emphasis>can</emphasis> change."
4046 msgstr ""
4047
4048 #. type: Content of: <article><sect1><para>
4049 msgid ""
4050 "The project of shifting societal attitudes is a game of inches and years. "
4051 "For centuries, svengalis have purported to be able to accelerate this "
4052 "process, but even the most brutal forms of propaganda have struggled to make "
4053 "permanent changes. Joseph Goebbels was able to subject Germans to daily, "
4054 "mandatory, hourslong radio broadcasts, to round up and torture and murder "
4055 "dissidents, and to seize full control over their children’s education while "
4056 "banning any literature, broadcasts, or films that did not comport with his "
4057 "worldview."
4058 msgstr ""
4059
4060 #. type: Content of: <article><sect1><para>
4061 msgid ""
4062 "Yet, after 12 years of terror, once the war ended, Nazi ideology was largely "
4063 "discredited in both East and West Germany, and a program of national truth "
4064 "and reconciliation was put in its place. Racism and authoritarianism were "
4065 "never fully abolished in Germany, but neither were the majority of Germans "
4066 "irrevocably convinced of Nazism — and the rise of racist authoritarianism in "
4067 "Germany today tells us that the liberal attitudes that replaced Nazism were "
4068 "no more permanent than Nazism itself."
4069 msgstr ""
4070
4071 #. type: Content of: <article><sect1><para>
4072 msgid ""
4073 "Racism and authoritarianism have also always been with us. Anyone who’s "
4074 "reviewed the kind of messages and arguments that racists put forward today "
4075 "would be hard-pressed to say that they have gotten better at presenting "
4076 "their ideas. The same pseudoscience, appeals to fear, and circular logic "
4077 "that racists presented in the 1980s, when the cause of white supremacy was "
4078 "on the wane, are to be found in the communications of leading white "
4079 "nationalists today."
4080 msgstr ""
4081
4082 #. type: Content of: <article><sect1><para>
4083 msgid ""
4084 "If racists haven’t gotten more convincing in the past decade, then how is it "
4085 "that more people were convinced to be openly racist at that time? I believe "
4086 "that the answer lies in the material world, not the world of ideas. The "
4087 "ideas haven’t gotten more convincing, but people have become more afraid. "
4088 "Afraid that the state can’t be trusted to act as an honest broker in life-or-"
4089 "death decisions, from those regarding the management of the economy to the "
4090 "regulation of painkillers to the rules for handling private information. "
4091 "Afraid that the world has become a game of musical chairs in which the "
4092 "chairs are being taken away at a never-before-seen rate. Afraid that justice "
4093 "for others will come at their expense. Monopolism isn’t the cause of these "
4094 "fears, but the inequality and material desperation and policy malpractice "
4095 "that monopolism contributes to is a significant contributor to these "
4096 "conditions. Inequality creates the conditions for both conspiracies and "
4097 "violent racist ideologies, and then surveillance capitalism lets "
4098 "opportunists target the fearful and the conspiracy-minded."
4099 msgstr ""
4100
4101 #. type: Content of: <article><sect1><title>
4102 msgid "Paying won’t help"
4103 msgstr ""
4104
4105 #. type: Content of: <article><sect1><para>
4106 msgid ""
4107 "As the old saw goes, <quote>If you’re not paying for the product, you’re the "
4108 "product.</quote>"
4109 msgstr ""
4110
4111 #. type: Content of: <article><sect1><para>
4112 msgid ""
4113 "It’s a commonplace belief today that the advent of free, ad-supported media "
4114 "was the original sin of surveillance capitalism. The reasoning is that the "
4115 "companies that charged for access couldn’t <quote>compete with free</quote> "
4116 "and so they were driven out of business. Their ad-supported competitors, "
4117 "meanwhile, declared open season on their users’ data in a bid to improve "
4118 "their ad targeting and make more money and then resorted to the most "
4119 "sensationalist tactics to generate clicks on those ads. If only we’d pay for "
4120 "media again, we’d have a better, more responsible, more sober discourse that "
4121 "would be better for democracy."
4122 msgstr ""
4123
4124 #. type: Content of: <article><sect1><para>
4125 msgid ""
4126 "But the degradation of news products long precedes the advent of ad-"
4127 "supported online news. Long before newspapers were online, lax antitrust "
4128 "enforcement had opened the door for unprecedented waves of consolidation and "
4129 "roll-ups in newsrooms. Rival newspapers were merged, reporters and ad sales "
4130 "staff were laid off, physical plants were sold and leased back, leaving the "
4131 "companies loaded up with debt through leveraged buyouts and subsequent "
4132 "profit-taking by the new owners. In other words, it wasn’t merely shifts in "
4133 "the classified advertising market, which was long held to be the primary "
4134 "driver in the decline of the traditional newsroom, that made news companies "
4135 "unable to adapt to the internet — it was monopolism."
4136 msgstr ""
4137
4138 #. type: Content of: <article><sect1><para>
4139 msgid ""
4140 "Then, as news companies <emphasis>did</emphasis> come online, the ad "
4141 "revenues they commanded dropped even as the number of internet users (and "
4142 "thus potential online readers) increased. That shift was a function of "
4143 "consolidation in the ad sales market, with Google and Facebook emerging as "
4144 "duopolists who made more money every year from advertising while paying less "
4145 "and less of it to the publishers whose work the ads appeared alongside. "
4146 "Monopolism created a buyer’s market for ad inventory with Facebook and "
4147 "Google acting as gatekeepers."
4148 msgstr ""
4149
4150 #. type: Content of: <article><sect1><para>
4151 msgid ""
4152 "Paid services continue to exist alongside free ones, and often it is these "
4153 "paid services — anxious to prevent people from bypassing their paywalls or "
4154 "sharing paid media with freeloaders — that exert the most control over their "
4155 "customers. Apple’s iTunes and App Stores are paid services, but to maximize "
4156 "their profitability, Apple has to lock its platforms so that third parties "
4157 "can’t make compatible software without permission. These locks allow the "
4158 "company to exercise both editorial control (enabling it to exclude <ulink "
4159 "url=\"https://ncac.org/news/blog/does-apples-strict-app-store-content-policy-"
4160 "limit-freedom-of-expression\">controversial political material</ulink>) and "
4161 "technological control, including control over who can repair the devices it "
4162 "makes. If we’re worried that ad-supported products deprive people of their "
4163 "right to self-determination by using persuasion techniques to nudge their "
4164 "purchase decisions a few degrees in one direction or the other, then the "
4165 "near-total control a single company holds over the decision of who gets to "
4166 "sell you software, parts, and service for your iPhone should have us very "
4167 "worried indeed."
4168 msgstr ""
4169
4170 #. type: Content of: <article><sect1><para>
4171 msgid ""
4172 "We shouldn’t just be concerned about payment and control: The idea that "
4173 "paying will improve discourse is also dangerously wrong. The poor success "
4174 "rate of targeted advertising means that the platforms have to incentivize "
4175 "you to <quote>engage</quote> with posts at extremely high levels to generate "
4176 "enough pageviews to safeguard their profits. As discussed earlier, to "
4177 "increase engagement, platforms like Facebook use machine learning to guess "
4178 "which messages will be most inflammatory and make a point of shoving those "
4179 "into your eyeballs at every turn so that you will hate-click and argue with "
4180 "people."
4181 msgstr ""
4182
4183 #. type: Content of: <article><sect1><para>
4184 msgid ""
4185 "Perhaps paying would fix this, the reasoning goes. If platforms could be "
4186 "economically viable even if you stopped clicking on them once your "
4187 "intellectual and social curiosity had been slaked, then they would have no "
4188 "reason to algorithmically enrage you to get more clicks out of you, right?"
4189 msgstr ""
4190
4191 #. type: Content of: <article><sect1><para>
4192 msgid ""
4193 "There may be something to that argument, but it still ignores the wider "
4194 "economic and political context of the platforms and the world that allowed "
4195 "them to grow so dominant."
4196 msgstr ""
4197
4198 #. type: Content of: <article><sect1><para>
4199 msgid ""
4200 "Platforms are world-spanning and all-encompassing because they are "
4201 "monopolies, and they are monopolies because we have gutted our most "
4202 "important and reliable anti-monopoly rules. Antitrust was neutered as a key "
4203 "part of the project to make the wealthy wealthier, and that project has "
4204 "worked. The vast majority of people on Earth have a negative net worth, and "
4205 "even the dwindling middle class is in a precarious state, undersaved for "
4206 "retirement, underinsured for medical disasters, and undersecured against "
4207 "climate and technology shocks."
4208 msgstr ""
4209
4210 #. type: Content of: <article><sect1><para>
4211 msgid ""
4212 "In this wildly unequal world, paying doesn’t improve the discourse; it "
4213 "simply prices discourse out of the range of the majority of people. Paying "
4214 "for the product is dandy, if you can afford it."
4215 msgstr ""
4216
4217 #. type: Content of: <article><sect1><para>
4218 msgid ""
4219 "If you think today’s filter bubbles are a problem for our discourse, imagine "
4220 "what they’d be like if rich people inhabited free-flowing Athenian "
4221 "marketplaces of ideas where you have to pay for admission while everyone "
4222 "else lives in online spaces that are subsidized by wealthy benefactors who "
4223 "relish the chance to establish conversational spaces where the <quote>house "
4224 "rules</quote> forbid questioning the status quo. That is, imagine if the "
4225 "rich seceded from Facebook, and then, instead of running ads that made money "
4226 "for shareholders, Facebook became a billionaire’s vanity project that also "
4227 "happened to ensure that nobody talked about whether it was fair that only "
4228 "billionaires could afford to hang out in the rarified corners of the "
4229 "internet."
4230 msgstr ""
4231
4232 #. type: Content of: <article><sect1><para>
4233 msgid ""
4234 "Behind the idea of paying for access is a belief that free markets will "
4235 "address Big Tech’s dysfunction. After all, to the extent that people have a "
4236 "view of surveillance at all, it is generally an unfavorable one, and the "
4237 "longer and more thoroughly one is surveilled, the less one tends to like it. "
4238 "Same goes for lock-in: If HP’s ink or Apple’s App Store were really "
4239 "obviously fantastic, they wouldn’t need technical measures to prevent users "
4240 "from choosing a rival’s product. The only reason these technical "
4241 "countermeasures exist is that the companies don’t believe their customers "
4242 "would <emphasis>voluntarily</emphasis> submit to their terms, and they want "
4243 "to deprive them of the choice to take their business elsewhere."
4244 msgstr ""
4245
4246 #. type: Content of: <article><sect1><para>
4247 msgid ""
4248 "Advocates for markets laud their ability to aggregate the diffused knowledge "
4249 "of buyers and sellers across a whole society through demand signals, price "
4250 "signals, and so on. The argument for surveillance capitalism being a "
4251 "<quote>rogue capitalism</quote> is that machine-learning-driven persuasion "
4252 "techniques distort decision-making by consumers, leading to incorrect "
4253 "signals — consumers don’t buy what they prefer, they buy what they’re "
4254 "tricked into preferring. It follows that the monopolistic practices of lock-"
4255 "in, which do far more to constrain consumers’ free choices, are even more of "
4256 "a <quote>rogue capitalism.</quote>"
4257 msgstr ""
4258
4259 #. type: Content of: <article><sect1><para>
4260 msgid ""
4261 "The profitability of any business is constrained by the possibility that its "
4262 "customers will take their business elsewhere. Both surveillance and lock-in "
4263 "are anti-features that no customer wants. But monopolies can capture their "
4264 "regulators, crush their competitors, insert themselves into their customers’ "
4265 "lives, and corral people into <quote>choosing</quote> their services "
4266 "regardless of whether they want them — it’s fine to be terrible when there "
4267 "is no alternative."
4268 msgstr ""
4269
4270 #. type: Content of: <article><sect1><para>
4271 msgid ""
4272 "Ultimately, surveillance and lock-in are both simply business strategies "
4273 "that monopolists can choose. Surveillance companies like Google are "
4274 "perfectly capable of deploying lock-in technologies — just look at the "
4275 "onerous Android licensing terms that require device-makers to bundle in "
4276 "Google’s suite of applications. And lock-in companies like Apple are "
4277 "perfectly capable of subjecting their users to surveillance if it means "
4278 "keeping the Chinese government happy and preserving ongoing access to "
4279 "Chinese markets. Monopolies may be made up of good, ethical people, but as "
4280 "institutions, they are not your friend — they will do whatever they can get "
4281 "away with to maximize their profits, and the more monopolistic they are, the "
4282 "more they <emphasis>can</emphasis> get away with."
4283 msgstr ""
4284
4285 #. type: Content of: <article><sect1><title>
4286 msgid "An <quote>ecology</quote> moment for trustbusting"
4287 msgstr ""
4288
4289 #. type: Content of: <article><sect1><para>
4290 msgid ""
4291 "If we’re going to break Big Tech’s death grip on our digital lives, we’re "
4292 "going to have to fight monopolies. That may sound pretty mundane and old-"
4293 "fashioned, something out of the New Deal era, while ending the use of "
4294 "automated behavioral modification feels like the plotline of a really cool "
4295 "cyberpunk novel."
4296 msgstr ""
4297
4298 #. type: Content of: <article><sect1><para>
4299 msgid ""
4300 "Meanwhile, breaking up monopolies is something we seem to have forgotten how "
4301 "to do. There is a bipartisan, trans-Atlantic consensus that breaking up "
4302 "companies is a fool’s errand at best — liable to mire your federal "
4303 "prosecutors in decades of litigation — and counterproductive at worst, "
4304 "eroding the <quote>consumer benefits</quote> of large companies with massive "
4305 "efficiencies of scale."
4306 msgstr ""
4307
4308 #. type: Content of: <article><sect1><para>
4309 msgid ""
4310 "But trustbusters once strode the nation, brandishing law books, terrorizing "
4311 "robber barons, and shattering the illusion of monopolies’ all-powerful grip "
4312 "on our society. The trustbusting era could not begin until we found the "
4313 "political will — until the people convinced politicians they’d have their "
4314 "backs when they went up against the richest, most powerful men in the world."
4315 msgstr ""
4316
4317 #. type: Content of: <article><sect1><para>
4318 msgid "Could we find that political will again?"
4319 msgstr ""
4320
4321 #. type: Content of: <article><sect1><para>
4322 msgid ""
4323 "Copyright scholar James Boyle has described how the term <quote>ecology</"
4324 "quote> marked a turning point in environmental activism. Prior to the "
4325 "adoption of this term, people who wanted to preserve whale populations "
4326 "didn’t necessarily see themselves as fighting the same battle as people who "
4327 "wanted to protect the ozone layer or fight freshwater pollution or beat back "
4328 "smog or acid rain."
4329 msgstr ""
4330
4331 #. type: Content of: <article><sect1><para>
4332 msgid ""
4333 "But the term <quote>ecology</quote> welded these disparate causes together "
4334 "into a single movement, and the members of this movement found solidarity "
4335 "with one another. The people who cared about smog signed petitions "
4336 "circulated by the people who wanted to end whaling, and the anti-whalers "
4337 "marched alongside the people demanding action on acid rain. This uniting "
4338 "behind a common cause completely changed the dynamics of environmentalism, "
4339 "setting the stage for today’s climate activism and the sense that preserving "
4340 "the habitability of the planet Earth is a shared duty among all people."
4341 msgstr ""
4342
4343 #. type: Content of: <article><sect1><para>
4344 msgid ""
4345 "I believe we are on the verge of a new <quote>ecology</quote> moment "
4346 "dedicated to combating monopolies. After all, tech isn’t the only "
4347 "concentrated industry nor is it even the <emphasis>most</emphasis> "
4348 "concentrated of industries."
4349 msgstr ""
4350
4351 #. type: Content of: <article><sect1><para>
4352 msgid ""
4353 "You can find partisans for trustbusting in every sector of the economy. "
4354 "Everywhere you look, you can find people who’ve been wronged by monopolists "
4355 "who’ve trashed their finances, their health, their privacy, their "
4356 "educations, and the lives of people they love. Those people have the same "
4357 "cause as the people who want to break up Big Tech and the same enemies. When "
4358 "most of the world’s wealth is in the hands of a very few, it follows that "
4359 "nearly every large company will have overlapping shareholders."
4360 msgstr ""
4361
4362 #. type: Content of: <article><sect1><para>
4363 msgid ""
4364 "That’s the good news: With a little bit of work and a little bit of "
4365 "coalition building, we have more than enough political will to break up Big "
4366 "Tech and every other concentrated industry besides. First we take Facebook, "
4367 "then we take AT&amp;T/WarnerMedia."
4368 msgstr ""
4369
4370 #. type: Content of: <article><sect1><para>
4371 msgid ""
4372 "But here’s the bad news: Much of what we’re doing to tame Big Tech "
4373 "<emphasis>instead</emphasis> of breaking up the big companies also "
4374 "forecloses on the possibility of breaking them up later."
4375 msgstr ""
4376
4377 #. type: Content of: <article><sect1><para>
4378 msgid ""
4379 "Big Tech’s concentration currently means that their inaction on harassment, "
4380 "for example, leaves users with an impossible choice: absent themselves from "
4381 "public discourse by, say, quitting Twitter or endure vile, constant abuse. "
4382 "Big Tech’s over-collection and over-retention of data results in horrific "
4383 "identity theft. And their inaction on extremist recruitment means that white "
4384 "supremacists who livestream their shooting rampages can reach an audience of "
4385 "billions. The combination of tech concentration and media concentration "
4386 "means that artists’ incomes are falling even as the revenue generated by "
4387 "their creations are increasing."
4388 msgstr ""
4389
4390 #. type: Content of: <article><sect1><para>
4391 msgid ""
4392 "Yet governments confronting all of these problems all inevitably converge on "
4393 "the same solution: deputize the Big Tech giants to police their users and "
4394 "render them liable for their users’ bad actions. The drive to force Big Tech "
4395 "to use automated filters to block everything from copyright infringement to "
4396 "sex-trafficking to violent extremism means that tech companies will have to "
4397 "allocate hundreds of millions to run these compliance systems."
4398 msgstr ""
4399
4400 #. type: Content of: <article><sect1><para>
4401 msgid ""
4402 "These rules — the EU’s new Directive on Copyright, Australia’s new terror "
4403 "regulation, America’s FOSTA/SESTA sex-trafficking law and more — are not "
4404 "just death warrants for small, upstart competitors that might challenge Big "
4405 "Tech’s dominance but who lack the deep pockets of established incumbents to "
4406 "pay for all these automated systems. Worse still, these rules put a floor "
4407 "under how small we can hope to make Big Tech."
4408 msgstr ""
4409
4410 #. type: Content of: <article><sect1><para>
4411 msgid ""
4412 "That’s because any move to break up Big Tech and cut it down to size will "
4413 "have to cope with the hard limit of not making these companies so small that "
4414 "they can no longer afford to perform these duties — and it’s "
4415 "<emphasis>expensive</emphasis> to invest in those automated filters and "
4416 "outsource content moderation. It’s already going to be hard to unwind these "
4417 "deeply concentrated, chimeric behemoths that have been welded together in "
4418 "the pursuit of monopoly profits. Doing so while simultaneously finding some "
4419 "way to fill the regulatory void that will be left behind if these self-"
4420 "policing rulers were forced to suddenly abdicate will be much, much harder."
4421 msgstr ""
4422
4423 #. type: Content of: <article><sect1><para>
4424 msgid ""
4425 "Allowing the platforms to grow to their present size has given them a "
4426 "dominance that is nearly insurmountable — deputizing them with public duties "
4427 "to redress the pathologies created by their size makes it virtually "
4428 "impossible to reduce that size. Lather, rinse, repeat: If the platforms "
4429 "don’t get smaller, they will get larger, and as they get larger, they will "
4430 "create more problems, which will give rise to more public duties for the "
4431 "companies, which will make them bigger still."
4432 msgstr ""
4433
4434 #. type: Content of: <article><sect1><para>
4435 msgid ""
4436 "We can work to fix the internet by breaking up Big Tech and depriving them "
4437 "of monopoly profits, or we can work to fix Big Tech by making them spend "
4438 "their monopoly profits on governance. But we can’t do both. We have to "
4439 "choose between a vibrant, open internet or a dominated, monopolized internet "
4440 "commanded by Big Tech giants that we struggle with constantly to get them to "
4441 "behave themselves."
4442 msgstr ""
4443
4444 #. type: Content of: <article><sect1><title>
4445 msgid "Make Big Tech small again"
4446 msgstr ""
4447
4448 #. type: Content of: <article><sect1><para>
4449 msgid ""
4450 "Trustbusting is hard. Breaking big companies into smaller ones is expensive "
4451 "and time-consuming. So time-consuming that by the time you’re done, the "
4452 "world has often moved on and rendered years of litigation irrelevant. From "
4453 "1969 to 1982, the U.S. government pursued an antitrust case against IBM over "
4454 "its dominance of mainframe computing — but the case collapsed in 1982 "
4455 "because mainframes were being speedily replaced by PCs."
4456 msgstr ""
4457
4458 #. type: Content of: <article><sect1><blockquote><para>
4459 msgid ""
4460 "A future U.S. president could simply direct their attorney general to "
4461 "enforce the law as it was written."
4462 msgstr ""
4463
4464 #. type: Content of: <article><sect1><para>
4465 msgid ""
4466 "It’s far easier to prevent concentration than to fix it, and reinstating the "
4467 "traditional contours of U.S. antitrust enforcement will, at the very least, "
4468 "prevent further concentration. That means bans on mergers between large "
4469 "companies, on big companies acquiring nascent competitors, and on platform "
4470 "companies competing directly with the companies that rely on the platforms."
4471 msgstr ""
4472
4473 #. type: Content of: <article><sect1><para>
4474 msgid ""
4475 "These powers are all in the plain language of U.S. antitrust laws, so in "
4476 "theory, a future U.S. president could simply direct their attorney general "
4477 "to enforce the law as it was written. But after decades of judicial "
4478 "<quote>education</quote> in the benefits of monopolies, after multiple "
4479 "administrations that have packed the federal courts with lifetime-appointed "
4480 "monopoly cheerleaders, it’s not clear that mere administrative action would "
4481 "do the trick."
4482 msgstr ""
4483
4484 #. type: Content of: <article><sect1><para>
4485 msgid ""
4486 "If the courts frustrate the Justice Department and the president, the next "
4487 "stop would be Congress, which could eliminate any doubt about how antitrust "
4488 "law should be enforced in the U.S. by passing new laws that boil down to "
4489 "saying, <quote>Knock it off. We all know what the Sherman Act says. Robert "
4490 "Bork was a deranged fantasist. For avoidance of doubt, <emphasis>fuck that "
4491 "guy</emphasis>.</quote> In other words, the problem with monopolies is "
4492 "<emphasis>monopolism</emphasis> — the concentration of power into too few "
4493 "hands, which erodes our right to self-determination. If there is a monopoly, "
4494 "the law wants it gone, period. Sure, get rid of monopolies that create "
4495 "<quote>consumer harm</quote> in the form of higher prices, but also, "
4496 "<emphasis>get rid of other monopolies, too</emphasis>."
4497 msgstr ""
4498
4499 #. type: Content of: <article><sect1><para>
4500 msgid ""
4501 "But this only prevents things from getting worse. To help them get better, "
4502 "we will have to build coalitions with other activists in the anti-monopoly "
4503 "ecology movement — a pluralism movement or a self-determination movement — "
4504 "and target existing monopolies in every industry for breakup and structural "
4505 "separation rules that prevent, for example, the giant eyewear monopolist "
4506 "Luxottica from dominating both the sale and the manufacture of spectacles."
4507 msgstr ""
4508
4509 #. type: Content of: <article><sect1><para>
4510 msgid ""
4511 "In an important sense, it doesn’t matter which industry the breakups begin "
4512 "in. Once they start, shareholders in <emphasis>every</emphasis> industry "
4513 "will start to eye their investments in monopolists skeptically. As "
4514 "trustbusters ride into town and start making lives miserable for "
4515 "monopolists, the debate around every corporate boardroom’s table will shift. "
4516 "People within corporations who’ve always felt uneasy about monopolism will "
4517 "gain a powerful new argument to fend off their evil rivals in the corporate "
4518 "hierarchy: <quote>If we do it my way, we make less money; if we do it your "
4519 "way, a judge will fine us billions and expose us to ridicule and public "
4520 "disapprobation. So even though I get that it would be really cool to do that "
4521 "merger, lock out that competitor, or buy that little company and kill it "
4522 "before it can threaten it, we really shouldn’t — not if we don’t want to get "
4523 "tied to the DOJ’s bumper and get dragged up and down Trustbuster Road for "
4524 "the next 10 years.</quote>"
4525 msgstr ""
4526
4527 #. type: Content of: <article><sect1><title>
4528 msgid "20 GOTO 10"
4529 msgstr ""
4530
4531 #. type: Content of: <article><sect1><para>
4532 msgid ""
4533 "Fixing Big Tech will require a lot of iteration. As cyber lawyer Lawrence "
4534 "Lessig wrote in his 1999 book, <emphasis>Code and Other Laws of Cyberspace</"
4535 "emphasis>, our lives are regulated by four forces: law (what’s legal), code "
4536 "(what’s technologically possible), norms (what’s socially acceptable), and "
4537 "markets (what’s profitable)."
4538 msgstr ""
4539
4540 #. type: Content of: <article><sect1><para>
4541 msgid ""
4542 "If you could wave a wand and get Congress to pass a law that re-fanged the "
4543 "Sherman Act tomorrow, you could use the impending breakups to convince "
4544 "venture capitalists to fund competitors to Facebook, Google, Twitter, and "
4545 "Apple that would be waiting in the wings after they were cut down to size."
4546 msgstr ""
4547
4548 #. type: Content of: <article><sect1><para>
4549 msgid ""
4550 "But getting Congress to act will require a massive normative shift, a mass "
4551 "movement of people who care about monopolies — and pulling them apart."
4552 msgstr ""
4553
4554 #. type: Content of: <article><sect1><para>
4555 msgid ""
4556 "Getting people to care about monopolies will take technological "
4557 "interventions that help them to see what a world free from Big Tech might "
4558 "look like. Imagine if someone could make a beloved (but unauthorized) third-"
4559 "party Facebook or Twitter client that dampens the anxiety-producing "
4560 "algorithmic drumbeat and still lets you talk to your friends without being "
4561 "spied upon — something that made social media more sociable and less toxic. "
4562 "Now imagine that it gets shut down in a brutal legal battle. It’s always "
4563 "easier to convince people that something must be done to save a thing they "
4564 "love than it is to excite them about something that doesn’t even exist yet."
4565 msgstr ""
4566
4567 #. type: Content of: <article><sect1><para>
4568 msgid ""
4569 "Neither tech nor law nor code nor markets are sufficient to reform Big Tech. "
4570 "But a profitable competitor to Big Tech could bankroll a legislative push; "
4571 "legal reform can embolden a toolsmith to make a better tool; the tool can "
4572 "create customers for a potential business who value the benefits of the "
4573 "internet but want them delivered without Big Tech; and that business can get "
4574 "funded and divert some of its profits to legal reform. 20 GOTO 10 (or "
4575 "lather, rinse, repeat). Do it again, but this time, get farther! After all, "
4576 "this time you’re starting with weaker Big Tech adversaries, a constituency "
4577 "that understands things can be better, Big Tech rivals who’ll help ensure "
4578 "their own future by bankrolling reform, and code that other programmers can "
4579 "build on to weaken Big Tech even further."
4580 msgstr ""
4581
4582 #. type: Content of: <article><sect1><para>
4583 msgid ""
4584 "The surveillance capitalism hypothesis — that Big Tech’s products really "
4585 "work as well as they say they do and that’s why everything is so screwed up "
4586 "— is way too easy on surveillance and even easier on capitalism. Companies "
4587 "spy because they believe their own BS, and companies spy because governments "
4588 "let them, and companies spy because any advantage from spying is so short-"
4589 "lived and minor that they have to do more and more of it just to stay in "
4590 "place."
4591 msgstr ""
4592
4593 #. type: Content of: <article><sect1><para>
4594 msgid ""
4595 "As to why things are so screwed up? Capitalism. Specifically, the monopolism "
4596 "that creates inequality and the inequality that creates monopolism. It’s a "
4597 "form of capitalism that rewards sociopaths who destroy the real economy to "
4598 "inflate the bottom line, and they get away with it for the same reason "
4599 "companies get away with spying: because our governments are in thrall to "
4600 "both the ideology that says monopolies are actually just fine and in thrall "
4601 "to the ideology that says that in a monopolistic world, you’d better not "
4602 "piss off the monopolists."
4603 msgstr ""
4604
4605 #. type: Content of: <article><sect1><para>
4606 msgid ""
4607 "Surveillance doesn’t make capitalism rogue. Capitalism’s unchecked rule "
4608 "begets surveillance. Surveillance isn’t bad because it lets people "
4609 "manipulate us. It’s bad because it crushes our ability to be our authentic "
4610 "selves — and because it lets the rich and powerful figure out who might be "
4611 "thinking of building guillotines and what dirt they can use to discredit "
4612 "those embryonic guillotine-builders before they can even get to the "
4613 "lumberyard."
4614 msgstr ""
4615
4616 #. type: Content of: <article><sect1><title>
4617 msgid "Up and through"
4618 msgstr ""
4619
4620 #. type: Content of: <article><sect1><para>
4621 msgid ""
4622 "With all the problems of Big Tech, it’s tempting to imagine solving the "
4623 "problem by returning to a world without tech at all. Resist that temptation."
4624 msgstr ""
4625
4626 #. type: Content of: <article><sect1><para>
4627 msgid ""
4628 "The only way out of our Big Tech problem is up and through. If our future is "
4629 "not reliant upon high tech, it will be because civilization has fallen. Big "
4630 "Tech wired together a planetary, species-wide nervous system that, with the "
4631 "proper reforms and course corrections, is capable of seeing us through the "
4632 "existential challenge of our species and planet. Now it’s up to us to seize "
4633 "the means of computation, putting that electronic nervous system under "
4634 "democratic, accountable control."
4635 msgstr ""
4636
4637 #. type: Content of: <article><sect1><para>
4638 msgid ""
4639 "I am, secretly, despite what I have said earlier, a tech exceptionalist. Not "
4640 "in the sense of thinking that tech should be given a free pass to monopolize "
4641 "because it has <quote>economies of scale</quote> or some other nebulous "
4642 "feature. I’m a tech exceptionalist because I believe that getting tech right "
4643 "matters and that getting it wrong will be an unmitigated catastrophe — and "
4644 "doing it right can give us the power to work together to save our "
4645 "civilization, our species, and our planet."
4646 msgstr ""
4647
4648 #, fuzzy
4649 #~| msgid "Doctorow"
4650 #~ msgid "Cory Doctorow"
4651 #~ msgstr "Doctorow"