<a href="http://www.mysociety.org/">mySociety</a>), we have discovered
a problem with the municipalities using
<a href="http://www.zimbra.com/">Zimbra</a>. When FiksGataMi send a
-problem report to the government, the from: address is set to the
-address of the person reporting the problem, while envelope sender is
-set to the FiksGataMi contact address. The intention is to make sure
-the municipality send any replies to the person reporting the problem,
-while any email delivery problems are sent to us in NUUG. This work
-well in most cases, but not for Karmøy municipality using Zimbra.
-Karmøy is using the vacation message function in Zimbra to send an
-automatic reply to report that the message has been received, and this
-message is sent to the envelope sender and not the address in the
-From: header.</p>
+problem report to the government, the email From: address is set to
+the address of the person reporting the problem, while envelope sender
+is set to the FiksGataMi contact address. The intention is to make
+sure the municipality send any replies to the person reporting the
+problem, while any email delivery problems are sent to us in NUUG.
+This work well in most cases, but not for Karmøy municipality using
+Zimbra. Karmøy is using the vacation message function in Zimbra to
+send an automatic reply to report that the message has been received,
+and this message is sent to the envelope sender and not the address in
+the From: header.</p>
-<p>This causes the automatic message to go to NUUGs request-tracker
-instance instead of to the person reporting the problem. We can not
-really change the envelope sender address, as this would make it
-impossible for us to discover when there are problems with the MTAs
-receiving problem reports. We have been in contact with the people at
-Karmøy municipality, and they are willing to adjust Zimbra if
-something can be changed there to get a better behaviour.</p>
+<p>This causes the automatic message from Karmøy to go to NUUGs
+request-tracker instance instead of to the person reporting the
+problem. We can not really change the envelope sender address, as
+this would make it impossible for us to discover when there are
+problems with the MTAs receiving problem reports. We have been in
+contact with the people at Karmøy municipality, and they are willing
+to adjust Zimbra if something can be changed there to get a better
+behaviour.</p>
<p>The default behaviour of Zimbra is as far as I can tell according
to the specification in RFC 3834, which recommend that vacation
messages are sent to the envelope sender and not to the From: address.
But I wonder if it is possible to adjust or configure Zimbra to behave
-differently. Anyone know? Please let us know at fiksgatami (at)
-nuug.no.</p>
+differently. Anyone know? Please let us know at
+<a href="http://lists.nuug.no/mailman/listinfo/fiksgatami">fiksgatami
+(at) nuug.no</a>.</p>