</div>
<div class="padding"></div>
+ <div class="entry">
+ <div class="title">
+ <a href="http://people.skolelinux.org/pere/blog/Can_Zimbra_be_told_to_send_autoreplies_to_the_From__address_.html">Can Zimbra be told to send autoreplies to the From: address?</a>
+ </div>
+ <div class="date">
+ 3rd July 2012
+ </div>
+ <div class="body">
+ <p>In the NUUG <a href="http://www.fiksgatami.no/">FiksGataMi</a>
+project (Norwegian version of
+<a href="http://www.fixmystreet.com/">FixMyStreet</a> from
+<a href="http://www.mysociety.org/">mySociety</a>), we have discovered
+a problem with the municipalities using
+<a href="http://www.zimbra.com/">Zimbra</a>. When FiksGataMi send a
+problem report to the government, the email From: address is set to
+the address of the person reporting the problem, while envelope sender
+is set to the FiksGataMi contact address. The intention is to make
+sure the municipality send any replies to the person reporting the
+problem, while any email delivery problems are sent to us in NUUG.
+This work well in most cases, but not for Karmøy municipality using
+Zimbra. Karmøy is using the vacation message function in Zimbra to
+send an automatic reply to report that the message has been received,
+and this message is sent to the envelope sender and not the address in
+the From: header.</p>
+
+<p>This causes the automatic message from Karmøy to go to NUUGs
+request-tracker instance instead of to the person reporting the
+problem. We can not really change the envelope sender address, as
+this would make it impossible for us to discover when there are
+problems with the MTAs receiving problem reports. We have been in
+contact with the people at Karmøy municipality, and they are willing
+to adjust Zimbra if something can be changed there to get a better
+behaviour.</p>
+
+<p>The default behaviour of Zimbra is as far as I can tell according
+to the specification in RFC 3834, which recommend that vacation
+messages are sent to the envelope sender and not to the From: address.
+But I wonder if it is possible to adjust or configure Zimbra to behave
+differently. Anyone know? Please let us know at fiksgatami (at)
+nuug.no.</p>
+
+ </div>
+ <div class="tags">
+
+
+ Tags: <a href="http://people.skolelinux.org/pere/blog/tags/english">english</a>, <a href="http://people.skolelinux.org/pere/blog/tags/fiksgatami">fiksgatami</a>, <a href="http://people.skolelinux.org/pere/blog/tags/nuug">nuug</a>.
+
+
+ </div>
+ </div>
+ <div class="padding"></div>
+
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<li><a href="http://people.skolelinux.org/pere/blog/archive/2012/06/">June (20)</a></li>
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<li><a href="http://people.skolelinux.org/pere/blog/tags/drivstoffpriser">drivstoffpriser (4)</a></li>
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+ <li><a href="http://people.skolelinux.org/pere/blog/tags/english">english (138)</a></li>
- <li><a href="http://people.skolelinux.org/pere/blog/tags/fiksgatami">fiksgatami (16)</a></li>
+ <li><a href="http://people.skolelinux.org/pere/blog/tags/fiksgatami">fiksgatami (17)</a></li>
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<li><a href="http://people.skolelinux.org/pere/blog/tags/norsk">norsk (183)</a></li>
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+ <li><a href="http://people.skolelinux.org/pere/blog/tags/nuug">nuug (135)</a></li>
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