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18 <title>Netflix's Culture
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121 <strong>Netflix's Culture
</strong>
123 <p class=
"text-symbols">* * *
</p>
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138 <strong>A bit of context
</strong>
141 <p><a href=
"http://firstround.com/review/The-woman-behind-the-Netflix-Culture-doc/">Patty McCord
</a> created
<a href=
"https://jobs.netflix.com/life-at-netflix">Netflix's culture
</a>. She wrote the document called
<strong>"Netflix Culture: Freedom & Responsibility."</strong> (
2009). So far, it's been shared over
16 million times on
<a href=
"https://www.slideshare.net/reed2001/culture-1798664">Slideshare
</a> and has been called "the most important document ever to come out of the Valley" by Sheryl Sandberg.
</p>
146 <!--.wrap = container (width: 90%) -->
148 <div class=
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150 <h3><strong>We seek excellence
</strong></h3>
153 <p class=
"text-intro">We value candor, transparency, and courage.
<strong>We embrace context and avoid control
</strong>, seeking insight and understanding to make sound decisions.
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164 <h3><strong>Diversity & Inclusiveness
</strong></h3>
169 <!--.wrap = container (width: 90%) -->
170 <div class=
"wrap size-50">
171 <h2><strong>7 Aspects
</strong> of our Culture
</h2>
173 <ol class=
"text-cols">
174 <li><strong>Values are what we Value
</strong></li>
175 <li>High Performance
</li>
176 <li>Freedom & Responsibility
</li>
177 <li>Context, not Control
</li>
178 <li>Highly Alined, Loosely Coupled
</li>
179 <li>Pay Top of Market
</li>
180 <li>Promotions & Development
</li>
186 <!--.wrap = container (width: 90%) -->
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188 <h3><strong>1/
7 Values are what we value
</strong></h3>
189 <p class=
"text-intro">Make your values mean something.
</p>
191 <p>Many companies have nice sounding value statements displayed in the lobby. Enron, whose leaders went to jail, and which went
<strong>bankrupt from
<a href=
"https://www.youtube.com/watch?v=jrEf8uabe7E">fraud
</a></strong> had these values displayed in their lobby:
<strong>integrity, communication, respect, and excellence
</strong>.
</p>
196 <!--.wrap = container (width: 90%) -->
197 <div class=
"wrap size-50">
198 <h2><strong>9 Behaviors
</strong></h2>
199 <p class=
"text-intro">At Netflix, we particularly value the following nine behaviors and skills. We hire and promote people who demonstrate these nine.
</p>
201 <ol class=
"text-cols">
203 <li>Communication
</li>
210 <li>Selflessness
</li>
216 <!--.wrap = container (width: 90%) -->
217 <div class=
"wrap size-50">
218 <h2><strong>7 Aspects
</strong> of our Culture
</h2>
220 <ol class=
"text-cols">
221 <li><strong>Values are what we Value
</strong></li>
222 <li><strong>High Performance
</strong></li>
223 <li>Freedom & Responsibility
</li>
224 <li>Context, not Control
</li>
225 <li>Highly Alined, Loosely Coupled
</li>
226 <li>Pay Top of Market
</li>
227 <li>Promotions & Development
</li>
232 <section class=
"bg-black">
233 <span class=
"background dark" style=
"background-image:url('https://source.unsplash.com/8lUTnkZXZSA/1600x800')"></span>
235 <h3><strong>2/
7 High Performance
</strong></h3>
236 <ul class=
"flexblock features">
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"fa-users">
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href=
"#fa-users"></use>
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"fa-trophy">
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href=
"#fa-trophy"></use>
254 We're a pro sports team
256 not a kid's recreational team.
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"fa-star">
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href=
"#fa-star"></use>
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"background" style=
"background-image:url('https://source.unsplash.com/M-H70CDJnDI/1600x800')"></span>
276 <div class=
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277 <h4><strong>Why are we so manic on high performance?
</strong></h4>
278 <p class=
"text-intro">In procedural work, the best are
2x better than the average.
</p>
280 <p class=
"text-intro">In creative work, the best are
10x better than the average, so huge premium on creating effective teams of the best.
</p>
284 <section class=
"bg-black">
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"background" style=
"background-image:url('https://source.unsplash.com/26qZsuRwm0c/1600x800')"></span>
286 <div class=
"wrap aligncenter">
287 <h2><strong>Content that people love
</strong></h2>
291 <section class=
"fullscreen">
293 <video autoplay loop
poster=
"https://webslides.tv/static/images/netflix.jpg">
294 <source src=
"https://webslides.tv/static/videos/netflix.mp4" type=
"video/mp4">
300 <div class=
"wrap size-50">
301 <h3><strong>3/
7 Freedom & Responsibility
</strong></h3>
302 <p class=
"text-intro">Most companies have complex policies around what you can expense, how you travel, what gifts you can accept, etc.
</p>
304 <p class=
"text-intro"><strong>Netflix's Policy
</strong>: "Act in Netflix's best interest" (
5 words long).
</p>
310 <h3><strong>"Act in Netflix's best interest"</strong> generally means...
</h3>
311 <ul class=
"flexblock border">
313 Expense only what you would otherwise not spend.
316 Travel as you would if it were your own money.
319 What gifts you can accept?
320 Disclose non-trivial vendor gifts.
323 Take from Netflix only when it is inefficient to not take (calls...)
330 <div class=
"wrap size-50 bg-white">
331 <h4><strong>Summary of Freedom & Responsibility
</strong></h4>
334 <li>As we grow, minimize rules.
</li>
335 <li>Inhibit chaos with ever more high performance people.
</li>
336 <li><strong>Flexibility is more important than efficiency
</strong> in the long term.
</li>
345 <p class=
"text-context">
348 <p class=
"text-intro"><a href=
"http://firstround.com/review/The-woman-behind-the-Netflix-Culture-doc/">Patty McCord
</a> wrote
<strong>"Netflix Culture: Freedom & Responsibility"</strong>. Go to
<a href=
"https://www.slideshare.net/reed2001/culture-1798664">Slideshare
</a> to read the whole document.
</p>
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