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18 <title>Netflix's Culture &middot; WebSlides</title>
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120 <h1>
121 <strong>Netflix's Culture</strong>
122 </h1>
123 <p class="text-symbols">* * * </p>
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134 <h2>
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137 </svg>
138 <strong>A bit of context</strong>
139 </h2>
140 <hr>
141 <p><a href="http://firstround.com/review/The-woman-behind-the-Netflix-Culture-doc/">Patty McCord</a> created <a href="https://jobs.netflix.com/life-at-netflix">Netflix's culture</a>. She wrote the document called <strong>"Netflix Culture: Freedom & Responsibility."</strong> (2009). So far, it's been shared over 16 million times on <a href="https://www.slideshare.net/reed2001/culture-1798664">Slideshare</a> and has been called "the most important document ever to come out of the Valley" by Sheryl Sandberg.</p>
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149 <div class="column">
150 <h3><strong>We seek excellence</strong></h3>
151 </div>
152 <div class="column">
153 <p class="text-intro">We value candor, transparency, and courage. <strong>We embrace context and avoid control</strong>, seeking insight and understanding to make sound decisions.
154 </p>
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170 <div class="wrap size-50">
171 <h2><strong>7 Aspects</strong> of our Culture</h2>
172 <hr>
173 <ol class="text-cols">
174 <li><strong>Values are what we Value</strong></li>
175 <li>High Performance</li>
176 <li>Freedom & Responsibility</li>
177 <li>Context, not Control</li>
178 <li>Highly Alined, Loosely Coupled</li>
179 <li>Pay Top of Market</li>
180 <li>Promotions & Development</li>
181 </ol>
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188 <h3><strong>1/7 Values are what we value</strong></h3>
189 <p class="text-intro">Make your values mean something.</p>
190 <hr>
191 <p>Many companies have nice sounding value statements displayed in the lobby. Enron, whose leaders went to jail, and which went <strong>bankrupt from <a href="https://www.youtube.com/watch?v=jrEf8uabe7E">fraud</a></strong> had these values displayed in their lobby: <strong>integrity, communication, respect, and excellence</strong>.</p>
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197 <div class="wrap size-50">
198 <h2><strong>9 Behaviors</strong></h2>
199 <p class="text-intro">At Netflix, we particularly value the following nine behaviors and skills. We hire and promote people who demonstrate these nine.</p>
200 <hr>
201 <ol class="text-cols">
202 <li>Judgment</li>
203 <li>Communication</li>
204 <li>Impact</li>
205 <li>Curiosity</li>
206 <li>Innovation</li>
207 <li>Courage</li>
208 <li>Passion</li>
209 <li>Honesty</li>
210 <li>Selflessness</li>
211 </ol>
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215 <section>
216 <!--.wrap = container (width: 90%) -->
217 <div class="wrap size-50">
218 <h2><strong>7 Aspects</strong> of our Culture</h2>
219 <hr>
220 <ol class="text-cols">
221 <li><strong>Values are what we Value</strong></li>
222 <li><strong>High Performance</strong></li>
223 <li>Freedom & Responsibility</li>
224 <li>Context, not Control</li>
225 <li>Highly Alined, Loosely Coupled</li>
226 <li>Pay Top of Market</li>
227 <li>Promotions & Development</li>
228 </ol>
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233 <span class="background dark" style="background-image:url('https://source.unsplash.com/8lUTnkZXZSA/1600x800')"></span>
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235 <h3><strong>2/7 High Performance</strong></h3>
236 <ul class="flexblock features">
237 <li>
238 <div>
239 <h2>
240 <svg class="fa-users">
241 <use xlink:href="#fa-users"></use>
242 </svg>
243 We're a team
244 </h2>
245 not a family.
246 </div>
247 </li>
248 <li>
249 <div>
250 <h2>
251 <svg class="fa-trophy">
252 <use xlink:href="#fa-trophy"></use>
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254 We're a pro sports team
255 </h2>
256 not a kid's recreational team.
257 </div>
258 </li>
259 <li>
260 <div>
261 <h2>
262 <svg class="fa-star">
263 <use xlink:href="#fa-star"></use>
264 </svg>
265 We have stars
266 </h2>
267 in every position.
268 </div>
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277 <h4><strong>Why are we so manic on high performance?</strong></h4>
278 <p class="text-intro">In procedural work, the best are 2x better than the average.</p>
279 <hr>
280 <p class="text-intro">In creative work, the best are 10x better than the average, so huge premium on creating effective teams of the best.</p>
281 </div>
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285 <span class="background" style="background-image:url('https://source.unsplash.com/26qZsuRwm0c/1600x800')"></span>
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287 <h2><strong>Content that people love</strong></h2>
288 </div>
289 <!-- .end .wrap -->
290 </section>
291 <section class="fullscreen">
292 <div class="embed">
293 <video autoplay loop poster="https://webslides.tv/static/images/netflix.jpg">
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298 </section>
299 <section>
300 <div class="wrap size-50">
301 <h3><strong>3/7 Freedom & Responsibility</strong></h3>
302 <p class="text-intro">Most companies have complex policies around what you can expense, how you travel, what gifts you can accept, etc.</p>
303 <hr>
304 <p class="text-intro"><strong>Netflix's Policy</strong>: "Act in Netflix's best interest" (5 words long).</p>
305 </div>
306 <!-- .end .wrap -->
307 </section>
308 <section>
309 <div class="wrap">
310 <h3><strong>"Act in Netflix's best interest"</strong> generally means...</h3>
311 <ul class="flexblock border">
312 <li>
313 Expense only what you would otherwise not spend.
314 </li>
315 <li>
316 Travel as you would if it were your own money.
317 </li>
318 <li>
319 What gifts you can accept?
320 Disclose non-trivial vendor gifts.
321 </li>
322 <li>
323 Take from Netflix only when it is inefficient to not take (calls...)
324 </li>
325 </ul>
326 </div>
327 <!-- .end .wrap -->
328 </section>
329 <section>
330 <div class="wrap size-50 bg-white">
331 <h4><strong>Summary of Freedom & Responsibility</strong></h4>
332 <hr>
333 <ol>
334 <li>As we grow, minimize rules.</li>
335 <li>Inhibit chaos with ever more high performance people.</li>
336 <li><strong>Flexibility is more important than efficiency</strong> in the long term.</li>
337 </ol>
338 </div>
339 <!-- .end .wrap -->
340 </section>
341 <section>
342 <div class="wrap">
343 <div class="grid">
344 <div class="column">
345 <p class="text-context">
346 This is a homage.
347 </p>
348 <p class="text-intro"><a href="http://firstround.com/review/The-woman-behind-the-Netflix-Culture-doc/">Patty McCord</a> wrote <strong>"Netflix Culture: Freedom & Responsibility"</strong>. Go to <a href="https://www.slideshare.net/reed2001/culture-1798664">Slideshare</a> to read the whole document.</p>
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