blog/Amazon_steal_books_from_customer_and_throw_out_her_out_without_any_explanation.html

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   6     <title>Petter Reinholdtsen: Amazon steal books from customer and throw out her out without any explanation</title>
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  14  <h1>
  15      <a href="http://people.skolelinux.org/pere/blog/">Petter Reinholdtsen</a>
  16
  17  </h1>
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  22     <div class="entry">
  23       <div class="title">Amazon steal books from customer and throw out her out without any explanation</div>
  24       <div class="date">22nd October 2012</div>
  25       <div class="body"><p>A blog post from Martin Bekkelund today tell the story of
  26 <a href="http://www.bekkelund.net/2012/10/22/outlawed-by-amazon-drm/">how
  27 Amazon erased the books from a customer's kindle, locked the account
  28 and refuse to tell the customer why</a>.  If a real book store did
  29 this to a customer, it would be called breaking into private property
  30 and theft.  The story has spread around the net today.  A bit more
  31 background information is available in Norwegian from
  32 <a href="http://www.digi.no/904658/hun-ble-kastet-ut-av-amazon">digi.no</a>.
  33 It is no surprise that digital restriction mechanisms (DRM) are used
  34 this way, as it has been warned about such abuse since DRM was
  35 introduced many years back.  And Amazon proved in 2009 that it was
  36 willing to
  37 <a href="http://boingboing.net/2009/07/20/amazons-orwellian-de.html">
  38 break into customers equipment and remove the books</a> people had
  39 bought, when it removed the book 1984 by George Orwell from all the
  40 customers who had bought it.  From the official comments, it even
  41 sounded like
  42 <a href="http://www.nytimes.com/2009/07/18/technology/companies/18amazon.html">Amazon
  43 would never do that again</a>.  And here we are, three years
  44 later.</p>
  45
  46 <p>And thought this action is
  47 <a href="http://www.itavisen.no/904648/forbrukerraadet-helt-haarreisende">against
  48 Norwegian regulations and law</a>, it is according to the terms of use
  49 as written by Amazon, and it is hard to hold Amazon accountable to
  50 Norwegian laws.  It is just yet another example of unacceptable terms
  51 of use on the web, and how they are used to remove customer
  52 rights.</p>
  53
  54 <p>Luckily for electronic books, there are alternatives without
  55 unacceptable terms.  For example
  56 <a href="http://www.gutenberg.org/">Project Gutenberg</a> (about 40,000
  57 books), <a href="http://runeberg.org/">Project Runenberg</a> (1,652
  58 books) and <a href="http://www.archive.org/details/texts">The Internet
  59 Archive</a> (3,641,797 books) have heaps of books without DRM, which
  60 can read by anyone and shared with anyone.</p>
  61
  62 <p>Update 2012-10-23: This story broke in the morning on Monday. In
  63 the evening after the story had spread all across the Internet, Amazon
  64 restored the account of the user, as reported by
  65 <a href="http://www.digi.no/904675/helomvending-fra-amazon">digi.no</a>
  66 and <a href="http://nrk.no/kultur-og-underholdning/1.8368487">NRK</a>.
  67 Apparently public pressure work.  The story from Martin have seen
  68 several twitter messages per minute the last 24 hours, which is quite
  69 a lot, and is still drawing a lot of attention.  But even when the
  70 account is restored, the fundamental problem still exist.  I recommend
  71 reading two opinions from
  72 <a href="http://blogs.computerworlduk.com/simon-says/2012/10/rights-you-have-no-right-to-your-ebooks/index.htm">Simon
  73 Phipps</a> and
  74 <a href="http://blogs.computerworlduk.com/open-enterprise/2012/10/is-amazon-playing-fair/index.htm">Glen
  75 Moody</a> if you want to learn more about the fundamentals and more
  76 details about the original story.</p>
  77 </div>
  78
  79       <div class="tags">Tags: <a href="http://people.skolelinux.org/pere/blog/tags/english">english</a>, <a href="http://people.skolelinux.org/pere/blog/tags/opphavsrett">opphavsrett</a>, <a href="http://people.skolelinux.org/pere/blog/tags/personvern">personvern</a>.</div>
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