blog/Amazon_steal_books_from_customer_and_throw_out_her_out_without_any_explanation.html

   1 <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN"
   2           "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">
   3 <html xmlns="http://www.w3.org/1999/xhtml" dir="ltr">
   4   <head>
   5     <meta http-equiv="Content-Type" content="text/html;charset=utf-8" />
   6     <title>Petter Reinholdtsen: Amazon steal books from customer and throw out her out without any explanation</title>
   7     <link rel="stylesheet" type="text/css" media="screen" href="http://people.skolelinux.org/pere/blog/style.css" />
   8     <link rel="stylesheet" type="text/css" media="screen" href="http://people.skolelinux.org/pere/blog/vim.css" />
   9
  10
  11   </head>
  12   <body>
  13     <div class="title">
  14  <h1>
  15      <a href="http://people.skolelinux.org/pere/blog/">Petter Reinholdtsen</a>
  16
  17  </h1>
  18
  19 </div>
  20
  21
  22     <div class="entry">
  23       <div class="title">Amazon steal books from customer and throw out her out without any explanation</div>
  24       <div class="date">22nd October 2012</div>
  25       <div class="body"><p>A blog post from Martin Bekkelund today tell the story of
  26 <a href="http://www.bekkelund.net/2012/10/22/outlawed-by-amazon-drm/">how
  27 Amazon erased the books from a customer's kindle, locked the account
  28 and refuse to tell the customer why</a>.  If a real book store did
  29 this to a customer, it would be called breaking into private property
  30 and theft.  The story has spread around the net today.  A bit more
  31 background information is available in Norwegian from
  32 <a href="http://www.digi.no/904658/hun-ble-kastet-ut-av-amazon">digi.no</a>.
  33 It is no surprise that digital restriction mechanisms (DRM) are used
  34 this way, as it has been warned about such abuse since DRM was
  35 introduced many years back.  And Amazon proved in 2009 that it was
  36 willing to
  37 <a href="http://boingboing.net/2009/07/20/amazons-orwellian-de.html">
  38 break into customers equipment and remove the books</a> people had
  39 bought, when it removed the book 1984 by George Orwell from all the
  40 customers who had bought it.  From the official comments, it even
  41 sounded like
  42 <a href="http://www.nytimes.com/2009/07/18/technology/companies/18amazon.html">Amazon
  43 would never do that again</a>.  And here we are, three years
  44 later.</p>
  45
  46 <p>And thought this action is
  47 <a href="http://www.itavisen.no/904648/forbrukerraadet-helt-haarreisende">against
  48 Norwegian regulations and law</a>, it is according to the terms of use
  49 as written by Amazon, and it is hard to hold Amazon accountable to
  50 Norwegian laws.  It is just yet another example of unacceptable terms
  51 of use on the web, and how they are used to remove customer
  52 rights.</p>
  53
  54 <p>Luckily for electronic books, there are alternatives without
  55 unacceptable terms.  For example
  56 <a href="http://www.gutenberg.org/">Project Gutenberg</a> (about 40,000
  57 books), <a href="http://runeberg.org/">Project Runenberg</a> (1,652
  58 books) and <a href="http://www.archive.org/details/texts">The Internet
  59 Archive</a> (3,641,797 books) have heaps of books without DRM, which
  60 can read by anyone and shared with anyone.</p>
  61
  62 <p>Update 2012-10-23: This story broke in the morning on Monday. In
  63 the evening after the story had spread all across the Internet, Amazon
  64 restored the account of the user, as reported by
  65 <a href="http://www.digi.no/904675/helomvending-fra-amazon">digi.no</a>
  66 and <a href="http://nrk.no/kultur-og-underholdning/1.8368487">NRK</a>.
  67 Apparently public pressure work.  The story from Martin have seen
  68 several twitter messages per minute the last 24 hours, which is quite
  69 a lot, and is still drawing a lot of attention.  But even when the
  70 account is restored, the fundamental problem still exist.  I recommend
  71 reading two opinions from
  72 <a href="http://blogs.computerworlduk.com/simon-says/2012/10/rights-you-have-no-right-to-your-ebooks/index.htm">Simon
  73 Phipps</a> and
  74 <a href="http://blogs.computerworlduk.com/open-enterprise/2012/10/is-amazon-playing-fair/index.htm">Glen
  75 Moody</a> if you want to learn more about the fundamentals and more
  76 details about the original story.</p>
  77 </div>
  78
  79       <div class="tags">Tags: <a href="http://people.skolelinux.org/pere/blog/tags/english">english</a>, <a href="http://people.skolelinux.org/pere/blog/tags/opphavsrett">opphavsrett</a>, <a href="http://people.skolelinux.org/pere/blog/tags/personvern">personvern</a>.</div>
  80
  81
  82     </div>
  83
  84
  85
  86
  87     <div id="sidebar">
  88
  89
  90
  91 <h2>Archive</h2>
  92 <ul>
  93
  94 <li>2014
  95 <ul>
  96
  97 <li><a href="http://people.skolelinux.org/pere/blog/archive/2014/01/">January (2)</a></li>
  98
  99 <li><a href="http://people.skolelinux.org/pere/blog/archive/2014/02/">February (3)</a></li>
 100
 101 <li><a href="http://people.skolelinux.org/pere/blog/archive/2014/03/">March (8)</a></li>
 102
 103 <li><a href="http://people.skolelinux.org/pere/blog/archive/2014/04/">April (7)</a></li>
 104
 105 <li><a href="http://people.skolelinux.org/pere/blog/archive/2014/05/">May (1)</a></li>
 106
 107 <li><a href="http://people.skolelinux.org/pere/blog/archive/2014/06/">June (2)</a></li>
 108
 109 <li><a href="http://people.skolelinux.org/pere/blog/archive/2014/07/">July (2)</a></li>
 110
 111 <li><a href="http://people.skolelinux.org/pere/blog/archive/2014/08/">August (2)</a></li>
 112
 113 <li><a href="http://people.skolelinux.org/pere/blog/archive/2014/09/">September (5)</a></li>
 114
 115 <li><a href="http://people.skolelinux.org/pere/blog/archive/2014/10/">October (1)</a></li>
 116
 117 </ul></li>
 118
 119 <li>2013
 120 <ul>
 121
 122 <li><a href="http://people.skolelinux.org/pere/blog/archive/2013/01/">January (11)</a></li>
 123
 124 <li><a href="http://people.skolelinux.org/pere/blog/archive/2013/02/">February (9)</a></li>
 125
 126 <li><a href="http://people.skolelinux.org/pere/blog/archive/2013/03/">March (9)</a></li>
 127
 128 <li><a href="http://people.skolelinux.org/pere/blog/archive/2013/04/">April (6)</a></li>
 129
 130 <li><a href="http://people.skolelinux.org/pere/blog/archive/2013/05/">May (9)</a></li>
 131
 132 <li><a href="http://people.skolelinux.org/pere/blog/archive/2013/06/">June (10)</a></li>
 133
 134 <li><a href="http://people.skolelinux.org/pere/blog/archive/2013/07/">July (7)</a></li>
 135
 136 <li><a href="http://people.skolelinux.org/pere/blog/archive/2013/08/">August (3)</a></li>
 137
 138 <li><a href="http://people.skolelinux.org/pere/blog/archive/2013/09/">September (5)</a></li>
 139
 140 <li><a href="http://people.skolelinux.org/pere/blog/archive/2013/10/">October (7)</a></li>
 141
 142 <li><a href="http://people.skolelinux.org/pere/blog/archive/2013/11/">November (9)</a></li>
 143
 144 <li><a href="http://people.skolelinux.org/pere/blog/archive/2013/12/">December (3)</a></li>
 145
 146 </ul></li>
 147
 148 <li>2012
 149 <ul>
 150
 151 <li><a href="http://people.skolelinux.org/pere/blog/archive/2012/01/">January (7)</a></li>
 152
 153 <li><a href="http://people.skolelinux.org/pere/blog/archive/2012/02/">February (10)</a></li>
 154
 155 <li><a href="http://people.skolelinux.org/pere/blog/archive/2012/03/">March (17)</a></li>
 156
 157 <li><a href="http://people.skolelinux.org/pere/blog/archive/2012/04/">April (12)</a></li>
 158
 159 <li><a href="http://people.skolelinux.org/pere/blog/archive/2012/05/">May (12)</a></li>
 160
 161 <li><a href="http://people.skolelinux.org/pere/blog/archive/2012/06/">June (20)</a></li>
 162
 163 <li><a href="http://people.skolelinux.org/pere/blog/archive/2012/07/">July (17)</a></li>
 164
 165 <li><a href="http://people.skolelinux.org/pere/blog/archive/2012/08/">August (6)</a></li>
 166
 167 <li><a href="http://people.skolelinux.org/pere/blog/archive/2012/09/">September (9)</a></li>
 168
 169 <li><a href="http://people.skolelinux.org/pere/blog/archive/2012/10/">October (17)</a></li>
 170
 171 <li><a href="http://people.skolelinux.org/pere/blog/archive/2012/11/">November (10)</a></li>
 172
 173 <li><a href="http://people.skolelinux.org/pere/blog/archive/2012/12/">December (7)</a></li>
 174
 175 </ul></li>
 176
 177 <li>2011
 178 <ul>
 179
 180 <li><a href="http://people.skolelinux.org/pere/blog/archive/2011/01/">January (16)</a></li>
 181
 182 <li><a href="http://people.skolelinux.org/pere/blog/archive/2011/02/">February (6)</a></li>
 183
 184 <li><a href="http://people.skolelinux.org/pere/blog/archive/2011/03/">March (6)</a></li>
 185
 186 <li><a href="http://people.skolelinux.org/pere/blog/archive/2011/04/">April (7)</a></li>
 187
 188 <li><a href="http://people.skolelinux.org/pere/blog/archive/2011/05/">May (3)</a></li>
 189
 190 <li><a href="http://people.skolelinux.org/pere/blog/archive/2011/06/">June (2)</a></li>
 191
 192 <li><a href="http://people.skolelinux.org/pere/blog/archive/2011/07/">July (7)</a></li>
 193
 194 <li><a href="http://people.skolelinux.org/pere/blog/archive/2011/08/">August (6)</a></li>
 195
 196 <li><a href="http://people.skolelinux.org/pere/blog/archive/2011/09/">September (4)</a></li>
 197
 198 <li><a href="http://people.skolelinux.org/pere/blog/archive/2011/10/">October (2)</a></li>
 199
 200 <li><a href="http://people.skolelinux.org/pere/blog/archive/2011/11/">November (3)</a></li>
 201
 202 <li><a href="http://people.skolelinux.org/pere/blog/archive/2011/12/">December (1)</a></li>
 203
 204 </ul></li>
 205
 206 <li>2010
 207 <ul>
 208
 209 <li><a href="http://people.skolelinux.org/pere/blog/archive/2010/01/">January (2)</a></li>
 210
 211 <li><a href="http://people.skolelinux.org/pere/blog/archive/2010/02/">February (1)</a></li>
 212
 213 <li><a href="http://people.skolelinux.org/pere/blog/archive/2010/03/">March (3)</a></li>
 214
 215 <li><a href="http://people.skolelinux.org/pere/blog/archive/2010/04/">April (3)</a></li>
 216
 217 <li><a href="http://people.skolelinux.org/pere/blog/archive/2010/05/">May (9)</a></li>
 218
 219 <li><a href="http://people.skolelinux.org/pere/blog/archive/2010/06/">June (14)</a></li>
 220
 221 <li><a href="http://people.skolelinux.org/pere/blog/archive/2010/07/">July (12)</a></li>
 222
 223 <li><a href="http://people.skolelinux.org/pere/blog/archive/2010/08/">August (13)</a></li>
 224
 225 <li><a href="http://people.skolelinux.org/pere/blog/archive/2010/09/">September (7)</a></li>
 226
 227 <li><a href="http://people.skolelinux.org/pere/blog/archive/2010/10/">October (9)</a></li>
 228
 229 <li><a href="http://people.skolelinux.org/pere/blog/archive/2010/11/">November (13)</a></li>
 230
 231 <li><a href="http://people.skolelinux.org/pere/blog/archive/2010/12/">December (12)</a></li>
 232
 233 </ul></li>
 234
 235 <li>2009
 236 <ul>
 237
 238 <li><a href="http://people.skolelinux.org/pere/blog/archive/2009/01/">January (8)</a></li>
 239
 240 <li><a href="http://people.skolelinux.org/pere/blog/archive/2009/02/">February (8)</a></li>
 241
 242 <li><a href="http://people.skolelinux.org/pere/blog/archive/2009/03/">March (12)</a></li>
 243
 244 <li><a href="http://people.skolelinux.org/pere/blog/archive/2009/04/">April (10)</a></li>
 245
 246 <li><a href="http://people.skolelinux.org/pere/blog/archive/2009/05/">May (9)</a></li>
 247
 248 <li><a href="http://people.skolelinux.org/pere/blog/archive/2009/06/">June (3)</a></li>
 249
 250 <li><a href="http://people.skolelinux.org/pere/blog/archive/2009/07/">July (4)</a></li>
 251
 252 <li><a href="http://people.skolelinux.org/pere/blog/archive/2009/08/">August (3)</a></li>
 253
 254 <li><a href="http://people.skolelinux.org/pere/blog/archive/2009/09/">September (1)</a></li>
 255
 256 <li><a href="http://people.skolelinux.org/pere/blog/archive/2009/10/">October (2)</a></li>
 257
 258 <li><a href="http://people.skolelinux.org/pere/blog/archive/2009/11/">November (3)</a></li>
 259
 260 <li><a href="http://people.skolelinux.org/pere/blog/archive/2009/12/">December (3)</a></li>
 261
 262 </ul></li>
 263
 264 <li>2008
 265 <ul>
 266
 267 <li><a href="http://people.skolelinux.org/pere/blog/archive/2008/11/">November (5)</a></li>
 268
 269 <li><a href="http://people.skolelinux.org/pere/blog/archive/2008/12/">December (7)</a></li>
 270
 271 </ul></li>
 272
 273 </ul>
 274
 275
 276
 277 <h2>Tags</h2>
 278 <ul>
 279
 280  <li><a href="http://people.skolelinux.org/pere/blog/tags/3d-printer">3d-printer (13)</a></li>
 281
 282  <li><a href="http://people.skolelinux.org/pere/blog/tags/amiga">amiga (1)</a></li>
 283
 284  <li><a href="http://people.skolelinux.org/pere/blog/tags/aros">aros (1)</a></li>
 285
 286  <li><a href="http://people.skolelinux.org/pere/blog/tags/bankid">bankid (4)</a></li>
 287
 288  <li><a href="http://people.skolelinux.org/pere/blog/tags/bitcoin">bitcoin (8)</a></li>
 289
 290  <li><a href="http://people.skolelinux.org/pere/blog/tags/bootsystem">bootsystem (14)</a></li>
 291
 292  <li><a href="http://people.skolelinux.org/pere/blog/tags/bsa">bsa (2)</a></li>
 293
 294  <li><a href="http://people.skolelinux.org/pere/blog/tags/chrpath">chrpath (2)</a></li>
 295
 296  <li><a href="http://people.skolelinux.org/pere/blog/tags/debian">debian (104)</a></li>
 297
 298  <li><a href="http://people.skolelinux.org/pere/blog/tags/debian edu">debian edu (150)</a></li>
 299
 300  <li><a href="http://people.skolelinux.org/pere/blog/tags/digistan">digistan (10)</a></li>
 301
 302  <li><a href="http://people.skolelinux.org/pere/blog/tags/dld">dld (15)</a></li>
 303
 304  <li><a href="http://people.skolelinux.org/pere/blog/tags/docbook">docbook (12)</a></li>
 305
 306  <li><a href="http://people.skolelinux.org/pere/blog/tags/drivstoffpriser">drivstoffpriser (4)</a></li>
 307
 308  <li><a href="http://people.skolelinux.org/pere/blog/tags/english">english (256)</a></li>
 309
 310  <li><a href="http://people.skolelinux.org/pere/blog/tags/fiksgatami">fiksgatami (21)</a></li>
 311
 312  <li><a href="http://people.skolelinux.org/pere/blog/tags/fildeling">fildeling (12)</a></li>
 313
 314  <li><a href="http://people.skolelinux.org/pere/blog/tags/freeculture">freeculture (13)</a></li>
 315
 316  <li><a href="http://people.skolelinux.org/pere/blog/tags/freedombox">freedombox (8)</a></li>
 317
 318  <li><a href="http://people.skolelinux.org/pere/blog/tags/frikanalen">frikanalen (11)</a></li>
 319
 320  <li><a href="http://people.skolelinux.org/pere/blog/tags/intervju">intervju (41)</a></li>
 321
 322  <li><a href="http://people.skolelinux.org/pere/blog/tags/isenkram">isenkram (9)</a></li>
 323
 324  <li><a href="http://people.skolelinux.org/pere/blog/tags/kart">kart (19)</a></li>
 325
 326  <li><a href="http://people.skolelinux.org/pere/blog/tags/ldap">ldap (9)</a></li>
 327
 328  <li><a href="http://people.skolelinux.org/pere/blog/tags/lenker">lenker (8)</a></li>
 329
 330  <li><a href="http://people.skolelinux.org/pere/blog/tags/lsdvd">lsdvd (2)</a></li>
 331
 332  <li><a href="http://people.skolelinux.org/pere/blog/tags/ltsp">ltsp (1)</a></li>
 333
 334  <li><a href="http://people.skolelinux.org/pere/blog/tags/mesh network">mesh network (8)</a></li>
 335
 336  <li><a href="http://people.skolelinux.org/pere/blog/tags/multimedia">multimedia (31)</a></li>
 337
 338  <li><a href="http://people.skolelinux.org/pere/blog/tags/norsk">norsk (248)</a></li>
 339
 340  <li><a href="http://people.skolelinux.org/pere/blog/tags/nuug">nuug (162)</a></li>
 341
 342  <li><a href="http://people.skolelinux.org/pere/blog/tags/offentlig innsyn">offentlig innsyn (11)</a></li>
 343
 344  <li><a href="http://people.skolelinux.org/pere/blog/tags/open311">open311 (2)</a></li>
 345
 346  <li><a href="http://people.skolelinux.org/pere/blog/tags/opphavsrett">opphavsrett (48)</a></li>
 347
 348  <li><a href="http://people.skolelinux.org/pere/blog/tags/personvern">personvern (75)</a></li>
 349
 350  <li><a href="http://people.skolelinux.org/pere/blog/tags/raid">raid (1)</a></li>
 351
 352  <li><a href="http://people.skolelinux.org/pere/blog/tags/reactos">reactos (1)</a></li>
 353
 354  <li><a href="http://people.skolelinux.org/pere/blog/tags/reprap">reprap (11)</a></li>
 355
 356  <li><a href="http://people.skolelinux.org/pere/blog/tags/rfid">rfid (3)</a></li>
 357
 358  <li><a href="http://people.skolelinux.org/pere/blog/tags/robot">robot (9)</a></li>
 359
 360  <li><a href="http://people.skolelinux.org/pere/blog/tags/rss">rss (1)</a></li>
 361
 362  <li><a href="http://people.skolelinux.org/pere/blog/tags/ruter">ruter (4)</a></li>
 363
 364  <li><a href="http://people.skolelinux.org/pere/blog/tags/scraperwiki">scraperwiki (2)</a></li>
 365
 366  <li><a href="http://people.skolelinux.org/pere/blog/tags/sikkerhet">sikkerhet (41)</a></li>
 367
 368  <li><a href="http://people.skolelinux.org/pere/blog/tags/sitesummary">sitesummary (4)</a></li>
 369
 370  <li><a href="http://people.skolelinux.org/pere/blog/tags/skepsis">skepsis (4)</a></li>
 371
 372  <li><a href="http://people.skolelinux.org/pere/blog/tags/standard">standard (45)</a></li>
 373
 374  <li><a href="http://people.skolelinux.org/pere/blog/tags/stavekontroll">stavekontroll (3)</a></li>
 375
 376  <li><a href="http://people.skolelinux.org/pere/blog/tags/stortinget">stortinget (9)</a></li>
 377
 378  <li><a href="http://people.skolelinux.org/pere/blog/tags/surveillance">surveillance (26)</a></li>
 379
 380  <li><a href="http://people.skolelinux.org/pere/blog/tags/sysadmin">sysadmin (1)</a></li>
 381
 382  <li><a href="http://people.skolelinux.org/pere/blog/tags/valg">valg (8)</a></li>
 383
 384  <li><a href="http://people.skolelinux.org/pere/blog/tags/video">video (43)</a></li>
 385
 386  <li><a href="http://people.skolelinux.org/pere/blog/tags/vitenskap">vitenskap (4)</a></li>
 387
 388  <li><a href="http://people.skolelinux.org/pere/blog/tags/web">web (33)</a></li>
 389
 390 </ul>
 391
 392
 393     </div>
 394     <p style="text-align: right">
 395  Created by <a href="http://steve.org.uk/Software/chronicle">Chronicle v4.6</a>
 396 </p>
 397
 398   </body>
 399 </html>