blog/Amazon_steal_books_from_customer_and_throw_out_her_out_without_any_explanation.html

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  12  <h1>
  13      <a href="http://people.skolelinux.org/pere/blog/">Petter Reinholdtsen</a>
  14
  15  </h1>
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  21       <div class="title">Amazon steal books from customer and throw out her out without any explanation</div>
  22       <div class="date">22nd October 2012</div>
  23       <div class="body"><p>A blog post from Martin Bekkelund today tell the story of
  24 <a href="http://www.bekkelund.net/2012/10/22/outlawed-by-amazon-drm/">how
  25 Amazon erased the books from a customer's kindle, locked the account
  26 and refuse to tell the customer why</a>.  If a real book store did
  27 this to a customer, it would be called breaking into private property
  28 and theft.  The story has spread around the net today.  A bit more
  29 background information is available in Norwegian from
  30 <a href="http://www.digi.no/904658/hun-ble-kastet-ut-av-amazon">digi.no</a>.
  31 It is no surprise that digital restriction mechanisms (DRM) are used
  32 this way, as it has been warned about such abuse since DRM was
  33 introduced many years back.  And Amazon proved in 2009 that it was
  34 willing to
  35 <a href="http://boingboing.net/2009/07/20/amazons-orwellian-de.html">
  36 break into customers equipment and remove the books</a> people had
  37 bought, when it removed the book 1984 by George Orwell from all the
  38 customers who had bought it.  From the official comments, it even
  39 sounded like
  40 <a href="http://www.nytimes.com/2009/07/18/technology/companies/18amazon.html">Amazon
  41 would never do that again</a>.  And here we are, three years
  42 later.</p>
  43
  44 <p>And thought this action is
  45 <a href="http://www.itavisen.no/904648/forbrukerraadet-helt-haarreisende">against
  46 Norwegian regulations and law</a>, it is according to the terms of use
  47 as written by Amazon, and it is hard to hold Amazon accountable to
  48 Norwegian laws.  It is just yet another example of unacceptable terms
  49 of use on the web, and how they are used to remove customer
  50 rights.</p>
  51
  52 <p>Luckily for electronic books, there are alternatives without
  53 unacceptable terms.  For example
  54 <a href="http://www.gutenberg.org/">Project Gutenberg</a> (about 40,000
  55 books), <a href="http://runeberg.org/">Project Runenberg</a> (1,652
  56 books) and <a href="http://www.archive.org/details/texts">The Internet
  57 Archive</a> (3,641,797 books) have heaps of books without DRM, which
  58 can read by anyone and shared with anyone.</p>
  59
  60 <p>Update 2012-10-23: This story broke in the morning on Monday. In
  61 the evening after the story had spread all across the Internet, Amazon
  62 restored the account of the user, as reported by
  63 <a href="http://www.digi.no/904675/helomvending-fra-amazon">digi.no</a>
  64 and <a href="http://nrk.no/kultur-og-underholdning/1.8368487">NRK</a>.
  65 Apparently public pressure work.  The story from Martin have seen
  66 several twitter messages per minute the last 24 hours, which is quite
  67 a lot, and is still drawing a lot of attention.  But even when the
  68 account is restored, the fundamental problem still exist.  I recommend
  69 reading two opinions from
  70 <a href="http://blogs.computerworlduk.com/simon-says/2012/10/rights-you-have-no-right-to-your-ebooks/index.htm">Simon
  71 Phipps</a> and
  72 <a href="http://blogs.computerworlduk.com/open-enterprise/2012/10/is-amazon-playing-fair/index.htm">Glen
  73 Moody</a> if you want to learn more about the fundamentals and more
  74 details about the original story.</p>
  75 </div>
  76
  77       <div class="tags">Tags: <a href="http://people.skolelinux.org/pere/blog/tags/english">english</a>, <a href="http://people.skolelinux.org/pere/blog/tags/opphavsrett">opphavsrett</a>, <a href="http://people.skolelinux.org/pere/blog/tags/personvern">personvern</a>.</div>
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