Being accountable does not mean operating on consensus. According to
James Surowiecki, consensus-driven groups tend to resort to
lowest-common-denominator solutions and
-
avoid the sort of candid exchange of ideas that cultivates healthy
collaboration.47 Instead, it can be as simple as asking for input and
then giving context and explanation about decisions you make, even if
asynchronously, and particularly for larger groups with loose ties, when
contributors can make simple improvements without a particularly heavy
time
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commitment.68
As the success of Wikipedia demonstrates, editing an online encyclopedia
Revenue model: grants and government funding, charging for in-person
version
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(museum admission), selling merchandise
Interview date: December 11, 2015