1 # SOME DESCRIPTIVE TITLE
2 # Copyright (C) YEAR Cory Doctorow
3 # This file is distributed under the same license as the How to Destroy Surveillance Capitalism package.
4 # FIRST AUTHOR <EMAIL@ADDRESS>, YEAR.
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25 #. type: Content of: <book><chapter><title>
26 msgid "How to Destroy Surveillance Capitalism"
27 msgstr "Hvordan knuse overvåkningskapitalismen"
29 #. type: Content of: <book><bookinfo><authorgroup><author><firstname>
33 #. type: Content of: <book><bookinfo><authorgroup><author><surname>
37 #. type: Content of: <book><bookinfo><publisher><address>
39 msgid "<city>Oslo</city>"
40 msgstr "<city>Oslo</city>"
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44 "<publisher> <publishername>Petter Reinholdtsen</publishername> <placeholder "
45 "type=\"address\" id=\"0\"/> </publisher> <copyright> <year>2020</year> "
46 "<holder>Petter Reinholdtsen</holder> </copyright>"
48 "<publisher> <publishername>Petter Reinholdtsen</publishername> <placeholder "
49 "type=\"address\" id=\"0\"/> </publisher> <copyright> <year>2020</year> "
50 "<holder>Petter Reinholdtsen</holder> </copyright>"
52 #. type: Content of: <book><bookinfo><legalnotice><para>
53 msgid "How to Destroy Surveillance Capitalism by Cory Doctorow."
54 msgstr "Hvordan knuse overvåkningskapitalismen av Cory Doctorow."
56 #. type: Content of: <book><bookinfo><legalnotice><para>
57 msgid "Published by Petter Reinholdtsen."
59 "Utgitt av Petter Reinholdtsen. Oversatt på dugnad av Ole-Erik Yrvin, Petter "
60 "Reinhodtsen, Allan Nordhøy og Christer Gundersen."
62 #. type: Content of: <book><bookinfo><legalnotice><para><inlinemediaobject>
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74 #. type: Content of: <book><bookinfo><legalnotice><para><inlinemediaobject><textobject><phrase>
75 msgid "Creative Commons, Some rights reserved"
76 msgstr "Creative Commons, noen rettigheter forbeholdt"
78 #. type: Content of: <book><bookinfo><legalnotice><para>
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80 msgstr "<placeholder type=\"inlinemediaobject\" id=\"0\"/>"
82 #. type: Content of: <book><bookinfo><legalnotice><para>
84 "This book is licensed under a Creative Commons license. This license permits "
85 "any use of this work, so long as attribution is given and no derivatived "
86 "material is distributed. For more information about the license visit "
87 "<ulink url=\"https://creativecommons.org/licenses/by-nd/4.0/\"/>."
89 "Denne boken er lisensiert med en Creative Commons-lisens. Denne lisensen "
90 "tillater all bruk av dette arbeidet, så lenge opphavet navngis og intet "
91 "avledet materiale distribueres. Hvis du vil ha mer informasjon om lisensen, "
92 "besøk <ulink url=\"https://creativecommons.org/licenses/by-nd/4.0/\"/>."
94 #. type: Content of: <book><bookinfo><legalnotice><para>
95 msgid "ISBN 978-82-93828-05-1 (hard cover)"
96 msgstr "ISBN 978-82-93828-05-1 (innbundet)"
98 #. type: Content of: <book><bookinfo><legalnotice><para>
99 msgid "ISBN 978-82-93828-06-8 (paperback)"
100 msgstr "ISBN 978-82-93828-06-8 (heftet)"
102 #. type: Content of: <book><bookinfo><legalnotice><para>
103 msgid "ISBN 978-82-93828-07-5 (ePub)"
104 msgstr "ISBN 978-82-93828-07-5 (ePub)"
106 #. type: Content of: <book><chapter><sect1><title>
107 msgid "The net of a thousand lies"
108 msgstr "Nettverket av tusen løgner"
110 #. type: Content of: <book><chapter><sect1><para>
112 "The most surprising thing about the rebirth of flat Earthers in the 21st "
113 "century is just how widespread the evidence against them is. You can "
114 "understand how, centuries ago, people who’d never gained a high-enough "
115 "vantage point from which to see the Earth’s curvature might come to the "
116 "commonsense belief that the flat-seeming Earth was, indeed, flat."
118 "Den mest overraskende momentet med tilbakekomsten av flatjordtilhengere i "
119 "det 21. århundre er hvor viden tilgjengelig bevisene mot dem er. En kan "
120 "forstå hvordan folk, for noen århundrer siden, som aldri hadde tilgang på et "
121 "høyt nok utsiktspunkt til å se jordens krumning, kunne ende opp med en "
122 "rimelig fornuftig tro på at den tilsynelatende flate jorden, rent faktisk "
125 #. type: Content of: <book><chapter><sect1><para>
127 "But today, when elementary schools routinely dangle GoPro cameras from "
128 "balloons and loft them high enough to photograph the Earth’s curve — to say "
129 "nothing of the unexceptional sight of the curved Earth from an airplane "
130 "window — it takes a heroic effort to maintain the belief that the world is "
133 "Men idag, når grunnskoler rutinemessig henger GoPro-kamera fra ballonger og "
134 "sender dem høyt nok til å fotografere jordens krumning, for ikke å snakke om "
135 "det lite eksepsjonelle synet av en krummet jord fra vinduet på et fly. Det "
136 "kreves en heroisk innsats for å holde på troen om at jorden er flat."
138 #. type: Content of: <book><chapter><sect1><para>
140 "Likewise for white nationalism and eugenics: In an age where you can become "
141 "a computational genomics datapoint by swabbing your cheek and mailing it to "
142 "a gene-sequencing company along with a modest sum of money, <quote>race "
143 "science</quote> has never been easier to refute."
145 "På samme måten er det med hvit nasjonalisme og eugenikk. I en tidsalder der "
146 "du kan bli et datamaskinberegnet genomdatapunkt ved å sveipe innsiden av "
147 "munnhulen og sende resultatet til et gensekvensieringsselskap sammen med en "
148 "beskjeden sum penger, så har <quote>rasevitenskap</quote> aldri vært enklere "
151 #. type: Content of: <book><chapter><sect1><para>
153 "We are living through a golden age of both readily available facts and "
154 "denial of those facts. Terrible ideas that have lingered on the fringes for "
155 "decades or even centuries have gone mainstream seemingly overnight."
157 "Vi lever i en gullalder både med hensyn til enkel faktatilgang og "
158 "fornektelse av dem. Forferdelige idéer som har svevd i utkanten i tiår eller "
159 "til og med århundrer har blitt allemannseie tilsynelatende over natten."
161 #. type: Content of: <book><chapter><sect1><para>
163 "When an obscure idea gains currency, there are only two things that can "
164 "explain its ascendance: Either the person expressing that idea has gotten a "
165 "lot better at stating their case, or the proposition has become harder to "
166 "deny in the face of mounting evidence. In other words, if we want people to "
167 "take climate change seriously, we can get a bunch of Greta Thunbergs to make "
168 "eloquent, passionate arguments from podiums, winning our hearts and minds, "
169 "or we can wait for flood, fire, broiling sun, and pandemics to make the case "
170 "for us. In practice, we’ll probably have to do some of both: The more we’re "
171 "boiling and burning and drowning and wasting away, the easier it will be for "
172 "the Greta Thunbergs of the world to convince us."
174 "Når obskure idéer får fotfeste, er det kun to ting som kan forklare at de "
175 "kommer til overflaten: Enten har personen som uttrykker idéen forbedret sin "
176 "formidling av den, eller så har forgodtbefinnendet blitt vanskeligere å "
177 "fornekte i lys av mer bevis. Med andre ord, hvis vi ønsker at folk skal ta "
178 "klimaendringer seriøst, kan vi få et utall Greta Thunberg til å gi "
179 "velformulerte, oppofrende argumenter fra talerstoler, til hjertets og "
180 "sinnets dyst, eller vi kan vente på floden, den stekende sol, og pandemier "
181 "lager argumentene for oss. I praksis må vi antagelig gjøre litt av begge "
182 "deler: Desto mer vi steker, brenner, drukner og forvitrer, dess enklere vil "
183 "det være for dem av oss som Greta Thunberg å overbevise oss."
185 #. type: Content of: <book><chapter><sect1><para>
187 "The arguments for ridiculous beliefs in odious conspiracies like anti-"
188 "vaccination, climate denial, a flat Earth, and eugenics are no better than "
189 "they were a generation ago. Indeed, they’re worse because they are being "
190 "pitched to people who have at least a background awareness of the refuting "
193 "De iboende argumentet for ting som eksempelvis teorien om flat jord har ikke "
194 "blitt bedre i den vordende generasjonen. Faktisk har ting blitt verre, fordi "
195 "folk uten bakgrunn i kildekritikk er gjenstand for dem."
197 #. type: Content of: <book><chapter><sect1><para>
199 "Anti-vax has been around since the first vaccines, but the early anti-"
200 "vaxxers were pitching people who were less equipped to understand even the "
201 "most basic ideas from microbiology, and moreover, those people had not "
202 "witnessed the extermination of mass-murdering diseases like polio, smallpox, "
203 "and measles. Today’s anti-vaxxers are no more eloquent than their forebears, "
204 "and they have a much harder job."
206 "Idéen om en flat jord er like gammel som idéene og forståelsen av dem. De "
207 "første presentasjonene av denne teorien kom folk for øre som ikke forstod "
208 "selv grunnleggende geometri. De hadde til gode å se tilbake på det "
209 "heliosentrikere og storsirkelnavigasjon bragte siden. Dagens tilhengere er "
210 "mer finslepne enn tidligere tiders religiøse verdensanskuelse, og de har en "
211 "mye vanskeligere jobb."
213 #. type: Content of: <book><chapter><sect1><para>
215 "So can these far-fetched conspiracy theorists really be succeeding on the "
216 "basis of superior arguments?"
218 "Er det tilfelle at disse konspiratorikerne lykkes med utgangspunkt i bedre "
221 #. type: Content of: <book><chapter><sect1><para>
223 "Some people think so. Today, there is a widespread belief that machine "
224 "learning and commercial surveillance can turn even the most fumble-tongued "
225 "conspiracy theorist into a svengali who can warp your perceptions and win "
226 "your belief by locating vulnerable people and then pitching them with A.I.-"
227 "refined arguments that bypass their rational faculties and turn everyday "
228 "people into flat Earthers, anti-vaxxers, or even Nazis. When the RAND "
229 "Corporation <ulink url=\"https://www.rand.org/content/dam/rand/pubs/"
230 "research_reports/RR400/RR453/RAND_RR453.pdf\">blames Facebook for "
231 "<quote>radicalization</quote></ulink> and when Facebook’s role in spreading "
232 "coronavirus misinformation is <ulink url=\"https://secure.avaaz.org/campaign/"
233 "en/facebook_threat_health/\">blamed on its algorithm</ulink>, the implicit "
234 "message is that machine learning and surveillance are causing the changes in "
235 "our consensus about what’s true."
237 "Noen synes å tro det. I dag er troen hengitt at maskinlæring og kommersiell "
238 "overvåkning kan gjøre selv en konspirasjonsteoretiker uten taleevner til "
239 "trådtrekker med KI-refinerte argumenter som verktøy til et omvendt "
240 "dukketeater som omgår alle rasjonelle evner. Når RAND <ulink url=\"https"
241 "://www.rand.org/content/dam/rand/pubs/research_reports/RR400/RR453/RAND_RR453"
242 ".pdf\">beskylder Facebook for <quote>radikalisering</quote></ulink> og når "
243 "Facebook sin rolle i å spre coronavirus-misinformasjon <ulink url=\"https"
244 "://secure.avaaz.org/campaign/en/facebook_threat_health/\"> blir bortforklart "
245 "i deres algoritme</ulink>, er det underforstått at maskinlæring og "
246 "overvåkning endrer vår oppfattelse av hva som sant er."
248 #. type: Content of: <book><chapter><sect1><para>
250 "After all, in a world where sprawling and incoherent conspiracy theories "
251 "like Pizzagate and its successor, QAnon, have widespread followings, "
252 "<emphasis>something</emphasis> must be afoot."
254 "I en verden der enhver konspirasjonsteori har sine ihuga tilhengere, må "
255 "<emphasis>noe</emphasis> være i gjerde."
257 #. type: Content of: <book><chapter><sect1><para>
259 "But what if there’s another explanation? What if it’s the material "
260 "circumstances, and not the arguments, that are making the difference for "
261 "these conspiracy pitchmen? What if the trauma of living through "
262 "<emphasis>real conspiracies</emphasis> all around us — conspiracies among "
263 "wealthy people, their lobbyists, and lawmakers to bury inconvenient facts "
264 "and evidence of wrongdoing (these conspiracies are commonly known as "
265 "<quote>corruption</quote>) — is making people vulnerable to conspiracy "
268 "Hva om det har sin naturlige forklaring? Er det kanskje ikke argumentene som "
269 "utgjør tyngden på vektskåla for dem? Hva om <emphasis>de ekte "
270 "konspirasjonene</emphasis> vi omgås hvordan det daglige stormaktsspillet og "
271 "i kapitalerværvelsen mellom fut og fogd gravlegger ubeleilig fakta og bevis "
272 "på mislighold? Slike ting som i beste fall kalles korrupsjon, gjør de folk "
273 "sårbare for fiktive konspirasjonsteorier?"
275 #. type: Content of: <book><chapter><sect1><para>
277 "If it’s trauma and not contagion — material conditions and not ideology — "
278 "that is making the difference today and enabling a rise of repulsive "
279 "misinformation in the face of easily observed facts, that doesn’t mean our "
280 "computer networks are blameless. They’re still doing the heavy work of "
281 "locating vulnerable people and guiding them through a series of ever-more-"
282 "extreme ideas and communities."
284 "Hvis det er slagskade og ikke smitte – materielle forhold og ikke ideologi – "
285 "som utgjør forskjellen i dag og gjør økningen i frastøtende feilinformasjon "
286 "mulig, i møte med lett observerte fakta, så betyr det ikke at "
287 "datanettverkene vår ikke kan lastes. De gjør fortsatt grovarbeidet med å "
288 "spore opp sårbare mennesker og lede dem gjennom en rekke av stadig mer "
289 "ekstreme ideer og lokalsamfunn."
291 #. type: Content of: <book><chapter><sect1><para>
293 "Belief in conspiracy is a raging fire that has done real damage and poses "
294 "real danger to our planet and species, from epidemics <ulink url=\"https://"
295 "www.cdc.gov/measles/cases-outbreaks.html\">kicked off by vaccine denial</"
296 "ulink> to genocides <ulink url=\"https://www.nytimes.com/2018/10/15/"
297 "technology/myanmar-facebook-genocide.html\">kicked off by racist "
298 "conspiracies</ulink> to planetary meltdown caused by denial-inspired climate "
299 "inaction. Our world is on fire, and so we have to put the fires out — to "
300 "figure out how to help people see the truth of the world through the "
301 "conspiracies they’ve been confused by."
303 "Troen på fiktive konspirasjoner har gjort skade og utgjør en fare for "
304 "planeten, fra arter <ulink url=\"https://www.cdc.gov/measles/cases-outbreaks."
305 "html\">kicked off by vaccine denial</ulink> til folkemord <ulink url=\"https"
306 "://www.nytimes.com/2018/10/15/technology/myanmar-facebook-genocide.html\""
307 ">igangsatt av rasistiske konspirasjonsteorier</ulink> til planetarisk "
308 "nedsmelting forårsaket av nektelsesinspirert klimainaktivitet. Vår verden "
309 "brenner, og derfor må vi slukke brannene - for å finne ut hvordan vi kan "
310 "hjelpe folk til å se sannheten i verden igjennom konspirasjonene de har "
311 "blitt forvirret av."
313 #. type: Content of: <book><chapter><sect1><para>
315 "But firefighting is reactive. We need fire <emphasis>prevention</emphasis>. "
316 "We need to strike at the traumatic material conditions that make people "
317 "vulnerable to the contagion of conspiracy. Here, too, tech has a role to "
320 "Brannslokking er reaktivt. Det trengs <emphasis>forebygging</emphasis>. Den "
321 "materielle tilværelsen hvis innvirken på folks svakhet for den, smitter over "
322 "i handling. Her kan også teknologi ha noe å si."
324 #. type: Content of: <book><chapter><sect1><para>
326 "There’s no shortage of proposals to address this. From the EU’s <ulink url="
327 "\"https://edri.org/tag/terreg/\">Terrorist Content Regulation</ulink>, which "
328 "requires platforms to police and remove <quote>extremist</quote> content, to "
329 "the U.S. proposals to <ulink url=\"https://www.eff.org/deeplinks/2020/03/"
330 "earn-it-act-violates-constitution\">force tech companies to spy on their "
331 "users</ulink> and hold them liable <ulink url=\"https://www.natlawreview.com/"
332 "article/repeal-cda-section-230\">for their users’ bad speech</ulink>, "
333 "there’s a lot of energy to force tech companies to solve the problems they "
336 "Det skorter ikke på tilsvarsforslag. Fra EU sin <ulink url=\"https://edri."
337 "org/tag/terreg/\">Terroristinnhold-regulering</ulink> som krever at "
338 "plattformer håndhever og fjerner <quote>ekstremistisk</quote>-innhold, til "
339 "USAs forslag om å <ulink url=\"https://www.eff.org/deeplinks/2020/03/earn-it-"
340 "act-violates-constitution\">tvinge teknologiselskaper til å spionere på sine "
341 "brukere</ulink> og holde dem ansvarlige <ulink url=\"https://www.natlawreview"
342 ".com/article/repeal-cda-section-230\">for brukernes ytringsfrihet</ulink>. "
343 "Det er mange krefter i sving som kan svinge tilbake slik at "
344 "teknologiselskaper må løse problemene de utgjør."
346 #. type: Content of: <book><chapter><sect1><para>
348 "There’s a critical piece missing from the debate, though. All these "
349 "solutions assume that tech companies are a fixture, that their dominance "
350 "over the internet is a permanent fact. Proposals to replace Big Tech with a "
351 "more diffused, pluralistic internet are nowhere to be found. Worse: The "
352 "<quote>solutions</quote> on the table today <emphasis>require</emphasis> Big "
353 "Tech to stay big because only the very largest companies can afford to "
354 "implement the systems these laws demand."
356 "Her mangler en kritisk del av debatten. Alle disse løsningene antar at "
357 "teknologiselskaper er en bruksgjenstand, at deres dominanse over Internett "
358 "er evig. Forslag til endring av storteknologien til et mer finmasket, "
359 "mangeslynget Internett lar vente på seg. <quote>Løsningene</quote> som "
360 "forefinnes <emphasis>krever</emphasis> at storteknologien skal forbli "
361 "storartet smålig, fordi kun de største selskapene får råd til å sette i verk "
362 "systemene disse lovene krever."
364 #. type: Content of: <book><chapter><sect1><para>
366 "Figuring out what we want our tech to look like is crucial if we’re going to "
367 "get out of this mess. Today, we’re at a crossroads where we’re trying to "
368 "figure out if we want to fix the Big Tech companies that dominate our "
369 "internet or if we want to fix the internet itself by unshackling it from Big "
370 "Tech’s stranglehold. We can’t do both, so we have to choose."
372 "Løsningen på hva teknologien skal være er svaret på hva som skal til for å "
373 "komme oss ut av knipa. I dag er vi på perrongen og prøver å finne ut hva "
374 "tabellen storteknologien har lagt fore skal bety for vårt Internett i "
375 "fortsettelsen, eller om det går noen tog andre veien. Enveisbilletten har vi "
378 #. type: Content of: <book><chapter><sect1><para>
380 "I want us to choose wisely. Taming Big Tech is integral to fixing the "
381 "internet, and for that, we need digital rights activism."
383 "Velg med omhu. Temming av storteknologien er iboende viktig for løsningen på "
384 "Internett. Hvorfra vi setter ut i det, en digital rettighetsaktivisme til."
386 #. type: Content of: <book><chapter><sect1><title>
387 msgid "Digital rights activism, a quarter-century on"
388 msgstr "Digital rettighetsaktivisme, et kvart århundre senere"
390 #. type: Content of: <book><chapter><sect1><para>
392 "Digital rights activism is more than 30 years old now. The Electronic "
393 "Frontier Foundation turned 30 this year; the Free Software Foundation "
394 "launched in 1985. For most of the history of the movement, the most "
395 "prominent criticism leveled against it was that it was irrelevant: The real "
396 "activist causes were real-world causes (think of the skepticism when <ulink "
397 "url=\"https://www.loc.gov/law/foreign-news/article/finland-legal-right-to-"
398 "broadband-for-all-citizens/#:~:text=Global%20Legal%20Monitor,-Home%20%7C"
399 "%20Search%20%7C%20Browse&text=(July%206%2C%202010)%20On,connection"
400 "%20100%20MBPS%20by%202015.\">Finland declared broadband a human right in "
401 "2010</ulink>), and real-world activism was shoe-leather activism (think of "
402 "Malcolm Gladwell’s <ulink url=\"https://www.newyorker.com/"
403 "magazine/2010/10/04/small-change-malcolm-gladwell\">contempt for "
404 "<quote>clicktivism</quote></ulink>). But as tech has grown more central to "
405 "our daily lives, these accusations of irrelevance have given way first to "
406 "accusations of insincerity (<quote>You only care about tech because you’re "
407 "<ulink url=\"https://www.ipwatchdog.com/2018/06/04/report-engine-eff-shills-"
408 "google-patent-reform/id=98007/\">shilling for tech companies</ulink></"
409 "quote>) to accusations of negligence (<quote>Why didn’t you foresee that "
410 "tech could be such a destructive force?</quote>). But digital rights "
411 "activism is right where it’s always been: looking out for the humans in a "
412 "world where tech is inexorably taking over."
414 "Digital rettighetsaktivisme er eldre enn Internett. GNU-prosjektet er fra "
415 "1983. Elektronisk forpost fra 1990. I brorparten av tiden denne har "
416 "eksistert, var hovedkritikken rettet mot dens formål at det hele var "
417 "irrelevant: De sanne aktivistparolene var blitt virkelighet i lys av "
418 "skepsis. Tenk over hva som ble sagt da <ulink url=\"https://www.loc.gov/law/"
419 "foreign-news/article/finland-legal-right-to-broadband-for-all-citizens/#:~:te"
420 "xt=Global%20Legal%20Monitor,-Home%20%7C%20Search%20%7C%20Browse&text=(Jul"
421 "y%206%2C%202010)%20On,connection%20100%20MBPS%20by%202015.\">Finland snudde "
422 "kjæringa og erklærte breiband en mennskerett i 2010</ulink>. Sann aktivisme "
423 "var for smørkrise å regne den gang. Tenk over Malcolm Gladwell sin <ulink "
424 "url=\"https://www.newyorker.com/magazine/2010/10/04/small-change-malcolm-"
425 "gladwell\">forakt for at Finland gjorde resten av verden til skamme i 2010</"
426 "ulink> da han kalte det <quote>klikktivisme.</quote>. Etter at "
427 "storteknologien har blitt sentral i våre liv, om ikke erstattet noen av dem "
428 "helt, har disse uverdige kritikkene blitt kritikk verdige. Først lød pipa av "
429 "at <quote>Du bryr deg kun om teknologi fordi du <ulink url=\"https://www."
430 "ipwatchdog.com/2018/06/04/report-engine-eff-shills-google-patent-reform/id="
431 "98007/\">er en undersått av et teknologiselskap</ulink></quote>. Så ble "
432 "lyden tonelydende <quote>Hvorfor forutså du ikke at teknologi kom til å bli "
433 "en så destruktiv kraft?</quote>. Digital rettighetsaktivisme er riktig der "
434 "det alltid har vært rett: voktende over menneskene i en verden der teknologi "
435 "ubønnhørlig tar grep."
437 #. type: Content of: <book><chapter><sect1><para>
439 "The latest version of this critique comes in the form of <quote>surveillance "
440 "capitalism,</quote> a term coined by business professor Shoshana Zuboff in "
441 "her long and influential 2019 book, <emphasis>The Age of Surveillance "
442 "Capitalism: The Fight for a Human Future at the New Frontier of Power</"
443 "emphasis>. Zuboff argues that <quote>surveillance capitalism</quote> is a "
444 "unique creature of the tech industry and that it is unlike any other abusive "
445 "commercial practice in history, one that is <quote>constituted by unexpected "
446 "and often illegible mechanisms of extraction, commodification, and control "
447 "that effectively exile persons from their own behavior while producing new "
448 "markets of behavioral prediction and modification. Surveillance capitalism "
449 "challenges democratic norms and departs in key ways from the centuries-long "
450 "evolution of market capitalism.</quote> It is a new and deadly form of "
451 "capitalism, a <quote>rogue capitalism,</quote> and our lack of understanding "
452 "of its unique capabilities and dangers represents an existential, species-"
453 "wide threat. She’s right that capitalism today threatens our species, and "
454 "she’s right that tech poses unique challenges to our species and "
455 "civilization, but she’s really wrong about how tech is different and why it "
456 "threatens our species."
458 "Siste versjon av kritikken plystrer til takten av "
459 "<quote>overvåkningskapitalismen</quote>, et begrep Shoshana Zuboff førte i "
460 "pennen i sin innflytelsesrike og lange bok fra 2019, <emphasis>Tidsalderen "
461 "overvåkningskapitalismen: Kampen om en human fremtid i maktens nye "
462 "frontlinjer</emphasis>. Zuboff argumenterer at "
463 "<quote>overvåkningskapitalisme</quote> er en unik funksjon av teknologi-"
464 "industrien, og at til forskjell fra andre skadeinnvirkende kommersielle "
465 "gesjefter i historiens løp, at denne <quote>skriver seg fra uventede og "
466 "illegale mekanismer for utnyttelse, verdiskapning og kontroll som effektivt "
467 "sett løsriver folk fra deres adferd, mens den lager nye markeder for å "
468 "forutsi oppførselsforutsigbarhet og endring av den. Overvåkningskapitalisme "
469 "utfordrer demokratiske normer, og tar avskjed med århundrers "
470 "markedskapitalisme på sentrale punkter.</quote> Det er en ny og dødlig form "
471 "for kapitalisme, en <quote>ukontrollert kapitalisme</quote>, og vår "
472 "forståelsesmangel i dens unike muligheter og farer representerer en "
473 "eksistensiell, artsomfattende trussel. Hun skal ha rett i at dagens "
474 "kapitalisme truer vårt artsmangfold, og hun framfører riktig nok at vår art "
475 "og sivilisasjon har utfordringer. Dog tar hun kanskje virkelig feil av "
476 "hvordan teknologi er forskjellig, og hvordan det truer vår art."
478 #. type: Content of: <book><chapter><sect1><para>
480 "What’s more, I think that her incorrect diagnosis will lead us down a path "
481 "that ends up making Big Tech stronger, not weaker. We need to take down Big "
482 "Tech, and to do that, we need to start by correctly identifying the problem."
484 "En slik feildiagnostisering vil forlede oss inn på et spor der "
485 "storteknologien har penset inn allerede. Ned med storteknologien, er ikke en "
486 "avsporing av problemet."
488 #. type: Content of: <book><chapter><sect1><title>
489 msgid "Tech exceptionalism, then and now"
490 msgstr "Teknologieksepsjonalisme, da og nå"
492 #. type: Content of: <book><chapter><sect1><para>
494 "Early critics of the digital rights movement — perhaps best represented by "
495 "campaigning organizations like the Electronic Frontier Foundation, the Free "
496 "Software Foundation, Public Knowledge, and others that focused on preserving "
497 "and enhancing basic human rights in the digital realm — damned activists for "
498 "practicing <quote>tech exceptionalism.</quote> Around the turn of the "
499 "millennium, serious people ridiculed any claim that tech policy mattered in "
500 "the <quote>real world.</quote> Claims that tech rules had implications for "
501 "speech, association, privacy, search and seizure, and fundamental rights and "
502 "equities were treated as ridiculous, an elevation of the concerns of sad "
503 "nerds arguing about <emphasis>Star Trek</emphasis> on bulletin board systems "
504 "above the struggles of the Freedom Riders, Nelson Mandela, or the Warsaw "
507 "Tidligere kritikere av bevegelsen av og for digitale rettigheter—kanskje "
508 "best representert ved organisasjoner som GNU-prosjektet, Elektronisk "
509 "forpost, Public Knowledge, og andre som fokuserer på ivaretagelse og "
510 "forbedring av grunnleggende rettigheter fra og i den digitale sfære—ble kalt "
511 "aktivister for å praktisere <quote>teknologieksepsjonalisme</quote>. Rundt "
512 "tusenårets slutt drev seriøse mennesker gjøn og påstod at teknologi-praksis "
513 "ikke hadde innvirkning på den <quote>virkelige verden</quote>. Påstander om "
514 "at teknologiregler hadde innvirkning på talefrihet, assosiasjonsfrihet, vern "
515 "av privatsfæren, ransakelsesordrer, og fundamentale rettigheter og verdier "
516 "ble antatt for latterlige å være, en videre trist fabulering om "
517 "<emphasis>Star Trek</emphasis> på digitale oppslagstavler istedenfor Nelson "
520 #. type: Content of: <book><chapter><sect1><para>
522 "In the decades since, accusations of <quote>tech exceptionalism</quote> have "
523 "only sharpened as tech’s role in everyday life has expanded: Now that tech "
524 "has infiltrated every corner of our life and our online lives have been "
525 "monopolized by a handful of giants, defenders of digital freedoms are "
526 "accused of carrying water for Big Tech, providing cover for its self-"
527 "interested negligence (or worse, nefarious plots)."
529 "I årtiene som fulgte, har anklagene om <quote>teknologi-eksepsjonalisme</"
530 "quote> økt etter som teknologi har fått en større rolle i folks hverdagsliv. "
531 "Nå som teknologi har infiltrert hver krink og krok i våre liv, og våre "
532 "nettbaserte liv kun har kommet et knippe monopolister i hende, blir digitale "
533 "rettighetsforkjempere anklaget for å gå storteknologiens ærend, og støtter "
534 "deres uaktsomhet som tjener deres egeninteresse (eller verre, skumle "
537 #. type: Content of: <book><chapter><sect1><para>
539 "From my perspective, the digital rights movement has remained stationary "
540 "while the rest of the world has moved. From the earliest days, the "
541 "movement’s concern was users and the toolsmiths who provided the code they "
542 "needed to realize their fundamental rights. Digital rights activists only "
543 "cared about companies to the extent that companies were acting to uphold "
544 "users’ rights (or, just as often, when companies were acting so foolishly "
545 "that they threatened to bring down new rules that would also make it harder "
546 "for good actors to help users)."
548 "Fra eget perspektiv har bevegelsen for digitale rettigheter forholdt seg der "
549 "den startet, mens resten av verden har flyttet seg. Helt fra dens tidligste "
550 "dager, var det dens brukere også dem som skrev koden fra tanke til "
551 "fundamentale verktøy. Digitale rettighetsaktivister brød seg kun om "
552 "selskaper i den grad de brydde seg om brukernes rettigheter (eller, vel så "
553 "ofte, når selskaper gjorde så tåpelige ting at det truet med nye regelsett "
554 "som også gjorde det vanskeligere for rasjonelle aktører å hjelpe brukere)."
556 #. type: Content of: <book><chapter><sect1><para>
558 "The <quote>surveillance capitalism</quote> critique recasts the digital "
559 "rights movement in a new light again: not as alarmists who overestimate the "
560 "importance of their shiny toys nor as shills for big tech but as serene deck-"
561 "chair rearrangers whose long-standing activism is a liability because it "
562 "makes them incapable of perceiving novel threats as they continue to fight "
563 "the last century’s tech battles."
565 "<quote>Overvåkningskapitalisems</quote> kritiker kommer så med en ny "
566 "vinkling mot bevegelsen for digitale rettigheter: Ikke som varslere som "
567 "overdriver hvor viktig de nye leketøyene deres er, ei heller som "
568 "håndtlangere for storteknologien, men som velmenende stolflyttere hvis "
569 "langvarige aktivisme er en belastning fordi det gjør det ute av stand til å "
570 "oppfatte nye truslene som finnes fordi de er opptatt med forrige århundres "
573 #. type: Content of: <book><chapter><sect1><para>
574 msgid "But tech exceptionalism is a sin no matter who practices it."
575 msgstr "Men teknologieksepsjonalisme er en synd, uavsett hvem som bedriver den."
577 #. type: Content of: <book><chapter><sect1><title>
578 msgid "Don’t believe the hype"
579 msgstr "Ikke fest din lit til oppstuss"
581 #. type: Content of: <book><chapter><sect1><para>
583 "You’ve probably heard that <quote>if you’re not paying for the product, "
584 "you’re the product.</quote> As we’ll see below, that’s true, if incomplete. "
585 "But what is <emphasis>absolutely</emphasis> true is that ad-driven Big "
586 "Tech’s customers are advertisers, and what companies like Google and "
587 "Facebook sell is their ability to convince <emphasis>you</emphasis> to buy "
588 "stuff. Big Tech’s product is persuasion. The services — social media, search "
589 "engines, maps, messaging, and more — are delivery systems for persuasion."
591 "Du har antagelig hørt at <quote>om du ikke betaler for noe, er det du som er "
592 "produktet</quote>. Som vi ser nedenfor, er det riktig, men ikke hele bildet. "
593 "Det som er <emphasis>helt</emphasis> riktig om reklamefinansiert "
594 "storteknologi, er at dens kunder er de som reklamerer, og det selskaper som "
595 "Google og Facebook selger, er deres evne til å overbevise <emphasis>deg</"
596 "emphasis> om å kjøpe ting. Tjenestene—sosiale media, søkemotorer, kart, "
597 "meldingstjenester, med mer—er leveringssystemer for overbeviselse."
599 #. type: Content of: <book><chapter><sect1><para>
601 "The fear of surveillance capitalism starts from the (correct) presumption "
602 "that everything Big Tech says about itself is probably a lie. But the "
603 "surveillance capitalism critique makes an exception for the claims Big Tech "
604 "makes in its sales literature — the breathless hype in the pitches to "
605 "potential advertisers online and in ad-tech seminars about the efficacy of "
606 "its products: It assumes that Big Tech is as good at influencing us as they "
607 "claim they are when they’re selling influencing products to credulous "
608 "customers. That’s a mistake because sales literature is not a reliable "
609 "indicator of a product’s efficacy."
611 "Frykten for overvåkningskapitalismen utgår fra den (korrekte) antagelsen om "
612 "at alt Storteknologien sier om seg selv antagelig er løgn. Men kritikken av "
613 "overvåkningskapitalismen gjør unntak fra påstandene Storteknologien kommer "
614 "med i salgsmateriellet sitt - overdrivelsene som tar pusten fra deg i "
615 "salgsfremstøtene til potensielle annonsekjøpere på nettet og i deres "
616 "reklameteknologiseminarer om effekten av produktene. Den antar at "
617 "Storteknologien er så god til å påvirke oss som de påstår de er når de "
618 "selger påvirkningsprodukter til pålitelige kunder. Dette er en tabbe, da "
619 "salgsmateriell ikke er en pålitelig indikator på et produkts "
620 "gjennomføringsevne."
622 #. type: Content of: <book><chapter><sect1><para>
624 "Surveillance capitalism assumes that because advertisers buy a lot of what "
625 "Big Tech is selling, Big Tech must be selling something real. But Big Tech’s "
626 "massive sales could just as easily be the result of a popular delusion or "
627 "something even more pernicious: monopolistic control over our communications "
630 "Overvåkningskapitalismen antar det at det kjøpes mye av markedsføringen som "
631 "Storteknologien selges, så må Storteknologien selge noe som virker. Men det "
632 "enorme salget til Storteknologien kan like gjerne være et resultat av en "
633 "felles vrangforestilling eller noe enda mer skadelig, monopolistisk kontroll "
634 "over kommunikasjonen og handelen vår."
636 #. type: Content of: <book><chapter><sect1><para>
638 "Being watched changes your behavior, and not for the better. It creates "
639 "risks for our social progress. Zuboff’s book features beautifully wrought "
640 "explanations of these phenomena. But Zuboff also claims that surveillance "
641 "literally robs us of our free will — that when our personal data is mixed "
642 "with machine learning, it creates a system of persuasion so devastating that "
643 "we are helpless before it. That is, Facebook uses an algorithm to analyze "
644 "the data it nonconsensually extracts from your daily life and uses it to "
645 "customize your feed in ways that get you to buy stuff. It is a mind-control "
646 "ray out of a 1950s comic book, wielded by mad scientists whose "
647 "supercomputers guarantee them perpetual and total world domination."
649 "Du endrer oppførsel når noen ser på deg, og ikke til det bedre. Det skaper "
650 "risiko for vår sosiale fremgang. Zuboffs bok inneholder vakkert formulerte "
651 "forklaringer av disse fenomenene. Men Zuboff påstår også at overvåkning "
652 "bokstavlig talt fjerner vår frie vilje, at når våre personlige data blandes "
653 "med maskinlæring, så oppstår et overtalelsessystem så ødeleggende at vi er "
654 "helt hjelpeløse i møte med det. Det vil si at Facebook med en algoritme til "
655 "å analysere data som det henter ut fra ditt daglige liv uten samtykke, "
656 "tilpasser feeden din slik at du kjøper ting. Det er en tankekontrollstråle "
657 "rett ut av en femtitalls-tegneserie, der brukt av gale forskere hvis "
658 "superdatamaskiner garanterer dem evigvarende og total verdensherredømme."
660 #. type: Content of: <book><chapter><sect1><title>
661 msgid "What is persuasion?"
662 msgstr "Hva er overtalelse?"
664 #. type: Content of: <book><chapter><sect1><para>
666 "To understand why you shouldn’t worry about mind-control rays — but why you "
667 "<emphasis>should</emphasis> worry about surveillance <emphasis>and</"
668 "emphasis> Big Tech — we must start by unpacking what we mean by "
669 "<quote>persuasion.</quote>"
671 "For å forstå hvorfor du ikke bør bekymre deg over tankekontrollstråler, men "
672 "hvorfor du <emphasis>bør</emphasis> bekymre deg over overvåkning "
673 "<emphasis>og</emphasis> Storteknologi, så må vi starte ved å se på hva vi "
674 "mener med <quote>overtalelse</quote>."
676 #. type: Content of: <book><chapter><sect1><para>
678 "Google, Facebook, and other surveillance capitalists promise their customers "
679 "(the advertisers) that if they use machine-learning tools trained on "
680 "unimaginably large data sets of nonconsensually harvested personal "
681 "information, they will be able to uncover ways to bypass the rational "
682 "faculties of the public and direct their behavior, creating a stream of "
683 "purchases, votes, and other desired outcomes."
685 "Google, Facebook, og andre overvåkningskapitalister lover sine kunder (de "
686 "som markedsfører) at hvis de bruker maskinlæringsverktøy opptrent på "
687 "ufattelig store datasett av personinformasjon høstet inn uten samtykke, så "
688 "vil de være i stand til å finne måter å overstyre de rasjonale evnene til "
689 "folket og styre deres oppførsel, og slik skape en strøm av kjøp, stemmer og "
690 "andre ønskede resultater."
692 #. type: Content of: <book><chapter><sect1><blockquote><para>
694 "The impact of dominance far exceeds the impact of manipulation and should be "
695 "central to our analysis and any remedies we seek."
697 "Effekten av dominans er mye større enn effekten av manipulering og bør "
698 "derfor være hovedfokus i vår analyse og bestemmende for hvilke avhjelpende "
701 #. type: Content of: <book><chapter><sect1><para>
703 "But there’s little evidence that this is happening. Instead, the predictions "
704 "that surveillance capitalism delivers to its customers are much less "
705 "impressive. Rather than finding ways to bypass our rational faculties, "
706 "surveillance capitalists like Mark Zuckerberg mostly do one or more of three "
709 "Men det finnes få indiser på at det er dette som skjer. I stedet er "
710 "forutsigelsene som overvåkningskapitalismen leverer til sine kunder mye "
711 "mindre imponerende. I stedet for å finne måter å omgå våre rasjonelle evner, "
712 "så gjør overvåkningskapitaliser som Mark Zuckerberg i hovedsak en eller "
715 #. type: Content of: <book><chapter><sect1><sect2><title>
716 msgid "1. Segmenting"
717 msgstr "1. Segmentering"
719 #. type: Content of: <book><chapter><sect1><sect2><para>
721 "If you’re selling diapers, you have better luck if you pitch them to people "
722 "in maternity wards. Not everyone who enters or leaves a maternity ward just "
723 "had a baby, and not everyone who just had a baby is in the market for "
724 "diapers. But having a baby is a really reliable correlate of being in the "
725 "market for diapers, and being in a maternity ward is highly correlated with "
726 "having a baby. Hence diaper ads around maternity wards (and even pitchmen "
727 "for baby products, who haunt maternity wards with baskets full of freebies)."
729 "Hvis du selger bleier, så er det større sjanse for et salg hvis du forsøker "
730 "å selge dem til folk som er innom fødeavdelinger. Slett ikke alle som "
731 "ankommer eller forlater en fødeavdeling har nettopp fått en baby, og ikke "
732 "alle som har fått en baby er i markedet etter bleier. Men det å ha en baby "
733 "er svært nært knyttet til det å være ute etter å kjøpe bleier, og det å være "
734 "på en fødestue er svært nært knyttet til det å ha en baby. Dermed er det "
735 "bleiereklamer i nærheten av fødeavdelinger (samt selgere av babyprodukter, "
736 "som henger rundt fødeavdelinger med favnen full av gratispakker)."
738 #. type: Content of: <book><chapter><sect1><sect2><para>
740 "Surveillance capitalism is segmenting times a billion. Diaper vendors can go "
741 "way beyond people in maternity wards (though they can do that, too, with "
742 "things like location-based mobile ads). They can target you based on "
743 "whether you’re reading articles about child-rearing, diapers, or a host of "
744 "other subjects, and data mining can suggest unobvious keywords to advertise "
745 "against. They can target you based on the articles you’ve recently read. "
746 "They can target you based on what you’ve recently purchased. They can target "
747 "you based on whether you receive emails or private messages about these "
748 "subjects — or even if you speak aloud about them (though Facebook and the "
749 "like convincingly claim that’s not happening — yet)."
751 "Overvåkningskapitalisem er segmentering ganger en milliard. "
752 "Bleieprodusenter kan langt overgå å fokusere på folk på fødestuer (selv om "
753 "de også kan gjøre slikt, ved å bruke stedsbaserte mobilreklager). De kan "
754 "rette reklamen mot deg basert på om du leser artikler om barneoppdragelse, "
755 "bleier, eller en hel rekke andre tema, og datautvinningen kan foreslå ikke-"
756 "åpenbare nøkkelord å rette reklamen mot. De kan rette reklamen mot deg "
757 "basert på artikler du nylig har lest. De kan rette reklamen mot deg baser "
758 "på det du nylig har kjøpt. De kan rette reklamen mot deg basert på om du har "
759 "mottatt epost eller private meldinger om disse temaene — eller til og med om "
760 "du snakker høyt om dem (selv om Facebook og dets like overbevisende påstår "
761 "at dette ikke gjøres — ennå)."
763 #. type: Content of: <book><chapter><sect1><sect2><para>
764 msgid "This is seriously creepy."
765 msgstr "Dette er veldig ekkelt."
767 #. type: Content of: <book><chapter><sect1><sect2><para>
768 msgid "But it’s not mind control."
769 msgstr "Men det er ikke tankekontroll."
771 #. type: Content of: <book><chapter><sect1><sect2><para>
772 msgid "It doesn’t deprive you of your free will. It doesn’t trick you."
773 msgstr "Det fratar deg ikke din frie vilje. Det lurer deg ikke."
775 #. type: Content of: <book><chapter><sect1><sect2><para>
777 "Think of how surveillance capitalism works in politics. Surveillance "
778 "capitalist companies sell political operatives the power to locate people "
779 "who might be receptive to their pitch. Candidates campaigning on finance "
780 "industry corruption seek people struggling with debt; candidates campaigning "
781 "on xenophobia seek out racists. Political operatives have always targeted "
782 "their message whether their intentions were honorable or not: Union "
783 "organizers set up pitches at factory gates, and white supremacists hand out "
784 "fliers at John Birch Society meetings."
786 "Se hvordan overvåkningskapitalisem virker i politikken. "
787 "Overvåkningskapitalistselskapene selger til politiske aktører evnen til å "
788 "spore opp folk som er mottakelige for deres argumenter. Kandidater som "
789 "kjører valgkamp på korrupsjon i finansbransjen leter etter folk som sliter "
790 "med gjeld. Kandidater som kjører valgkamp på fremmedfrykt leter etter "
791 "rasister. Politiske aktører har alltid rettet sine budskap uansett om "
792 "intensjonene var hederlige eller ikke. De som danner fagforeninger sprer "
793 "budskapet ved fabrikkportene, og forkjemperne for hvit overherredømme deler "
794 "ut foldere på møter i John Birch Society (FIXME bedre med norsk analogi?)."
796 #. type: Content of: <book><chapter><sect1><sect2><para>
798 "But this is an inexact and thus wasteful practice. The union organizer can’t "
799 "know which worker to approach on the way out of the factory gates and may "
800 "waste their time on a covert John Birch Society member; the white "
801 "supremacist doesn’t know which of the Birchers are so delusional that making "
802 "it to a meeting is as much as they can manage and which ones might be "
803 "convinced to cross the country to carry a tiki torch through the streets of "
804 "Charlottesville, Virginia."
806 "Men dette er en unøyaktig og ressurssløsende praksis. Fagforeningenfyren kan "
807 "ikke vite hvilken arbeider de bør ta kontakt med på vei ut fra fabrikken, og "
808 "kan kaste bort tiden sin på en som er John Birch Society-medlem i skjul, og "
809 "forkjemperen for hvitt overherredømme kan ikke hvem ar John Birch Society-"
810 "medlemmene som er så fjern at det å komme seg på et møte er det meste de "
811 "klarer, og hvilke som kan overtales til å reise tvers over hele landet for å "
812 "bære en tiki-fakkel gjennom gatene i Charlottesville, Virginia."
814 #. type: Content of: <book><chapter><sect1><sect2><para>
816 "Because targeting improves the yields on political pitches, it can "
817 "accelerate the pace of political upheaval by making it possible for everyone "
818 "who has secretly wished for the toppling of an autocrat — or just an 11-term "
819 "incumbent politician — to find everyone else who feels the same way at very "
820 "low cost. This has been critical to the rapid crystallization of recent "
821 "political movements including Black Lives Matter and Occupy Wall Street as "
822 "well as less savory players like the far-right white nationalist movements "
823 "that marched in Charlottesville."
825 "Fordi målretting forbedrer nedslagsfeltet i politiske leire, kan det "
826 "akselerere tempoet i en politisk omveltning ved å åpne for at alle som i "
827 "hemmelighet ønsket å velte en autokrat - eller bare en politiker som har "
828 "sittet i elleve perioder - i å finne alle andre som mener det samme, og til "
829 "en lav kostnad. Dette har vært avgjørende for den raske utkrystalliseringen "
830 "av de siste politiske bevegelsene, inkludert Black Lives Matter og Occupy "
831 "Wall Street, samt mindre tiltalende aktører, som ytre høyrehvite "
832 "nasjonalistiske bevegelser som marsjerte i Charlottesville."
834 #. type: Content of: <book><chapter><sect1><sect2><para>
836 "It’s important to differentiate this kind of political organizing from "
837 "influence campaigns; finding people who secretly agree with you isn’t the "
838 "same as convincing people to agree with you. The rise of phenomena like "
839 "nonbinary or otherwise nonconforming gender identities is often "
840 "characterized by reactionaries as the result of online brainwashing "
841 "campaigns that convince impressionable people that they have been secretly "
844 "Det er viktig å skille denne typen politisk organisering fra "
845 "påvirkningskampanjer; å finne folk som i hemmelighet er enige med deg er "
846 "ikke det samme som å overbevise folk til å være enig med deg. Fremveksten av "
847 "fenomener som ikke-binære eller på annen måte avvikende kjønnsidentiteter er "
848 "ofte preget av reaksjonære som følge av hjernevaskingskampanjer på nettet "
849 "som overbeviser påvirkbare mennesker at i hemmelighet her vært skeive hele "
852 #. type: Content of: <book><chapter><sect1><sect2><para>
854 "But the personal accounts of those who have come out tell a different story "
855 "where people who long harbored a secret about their gender were emboldened "
856 "by others coming forward and where people who knew that they were different "
857 "but lacked a vocabulary for discussing that difference learned the right "
858 "words from these low-cost means of finding people and learning about their "
861 "Men de personlige beretningene til de som har trådt frem, forteller en annen "
862 "historie hvor folk som lenge hadde en hemmelighet om deres kjønn, ble "
863 "styrket av andre som trådte frem, og der folk som visste at de var "
864 "forskjellige, men manglet et ordforråd for å diskutere denne forskjellen, "
865 "lærte de riktige ordene på disse rimelige måtene ved å finne folk på og lære "
868 #. type: Content of: <book><chapter><sect1><sect2><title>
870 msgstr "2. Villedning"
872 #. type: Content of: <book><chapter><sect1><sect2><para>
874 "Lies and fraud are pernicious, and surveillance capitalism supercharges them "
875 "through targeting. If you want to sell a fraudulent payday loan or subprime "
876 "mortgage, surveillance capitalism can help you find people who are both "
877 "desperate and unsophisticated and thus receptive to your pitch. This "
878 "accounts for the rise of many phenomena, like multilevel marketing schemes, "
879 "in which deceptive claims about potential earnings and the efficacy of sales "
880 "techniques are targeted at desperate people by advertising against search "
881 "queries that indicate, for example, someone struggling with ill-advised "
884 "Løgner og svindel er skadelige, og overvåkingskapitalismen overbelaster dem "
885 "gjennom målretting. Hvis du ønsker å selge et uredelig forskuddslån frem til "
886 "lønningsdagen eller et overbelastet boliglån, kan overvåkingskapitalismen "
887 "hjelpe deg å finne folk som er både desperate og usofistikerte og dermed "
888 "mottakelig for ditt påhopp. Dette står for fremveksten av mange fenomener, "
889 "som flernivå markedsføringsopplegg, der villedende påstander om potensiell "
890 "inntjening og effektive av salgsteknikker er rettet mot desperate mennesker "
891 "ved å annonsere mot søk som indikerer, for eksempel, at noen sliter med lån "
892 "som resultat av dårlig rådgiving."
894 #. type: Content of: <book><chapter><sect1><sect2><para>
896 "Surveillance capitalism also abets fraud by making it easy to locate other "
897 "people who have been similarly deceived, forming a community of people who "
898 "reinforce one another’s false beliefs. Think of <ulink url=\"https://www."
899 "vulture.com/2020/01/the-dream-podcast-review.html\">the forums</ulink> where "
900 "people who are being victimized by multilevel marketing frauds gather to "
901 "trade tips on how to improve their luck in peddling the product."
903 "Overvåkingskapitalismen fremmer også svindel ved å gjøre det enkelt å finne "
904 "andre mennesker som har blitt tilsvarende bedratt, og danner et fellesskap "
905 "av mennesker som forsterker hverandres falske tro. Tenk på <ulink url="
906 "\"https://www.vulture.com/2020/01/the-dream-podcast-review.html\">forumene</"
907 "ulink> hvor folk, som blir utsatt for flernivå markedsføringssvindel, samles "
908 "for å utveksle tips om hvordan de kan forbedre sin situasjon ved å selv "
911 #. type: Content of: <book><chapter><sect1><sect2><para>
913 "Sometimes, online deception involves replacing someone’s correct beliefs "
914 "with incorrect ones, as it does in the anti-vaccination movement, whose "
915 "victims are often people who start out believing in vaccines but are "
916 "convinced by seemingly plausible evidence that leads them into the false "
917 "belief that vaccines are harmful."
919 "Noen ganger innebærer villedning på nett å erstatte noens korrekte tro med "
920 "feil, som det gjør i anti-vaksinasjonsbevegelsen, hvis ofre ofte er folk som "
921 "begynner å tro på vaksiner, men er overbevist av tilsynelatende plausible "
922 "bevis som fører dem inn i den falske troen på at vaksiner er skadelige."
924 #. type: Content of: <book><chapter><sect1><sect2><para>
926 "But it’s much more common for fraud to succeed when it doesn’t have to "
927 "displace a true belief. When my daughter contracted head lice at daycare, "
928 "one of the daycare workers told me I could get rid of them by treating her "
929 "hair and scalp with olive oil. I didn’t know anything about head lice, and I "
930 "assumed that the daycare worker did, so I tried it (it didn’t work, and it "
931 "doesn’t work). It’s easy to end up with false beliefs when you simply don’t "
932 "know any better and when those beliefs are conveyed by someone who seems to "
933 "know what they’re doing."
935 "Men det er mye mer vanlig for svindel å lykkes når den ikke trenger å "
936 "fortrenge en riktig overbevisning. Da datteren min fikk hodelus i "
937 "barnehagen, fortalte en av barnehagearbeiderne meg at jeg kunne bli kvitt "
938 "dem ved å behandle håret og hodebunnen med olivenolje. Jeg visste ikke noe "
939 "om hodelus, og jeg antok at barnehagearbeideren gjorde det, så jeg prøvde "
940 "det (det fungerte ikke, og det virker ikke). Det er lett å ende opp med "
941 "falske tro når du rett og slett ikke vet noe bedre, og når disse "
942 "overbevisningene formidles av noen som synes å vite hva de gjør."
944 #. type: Content of: <book><chapter><sect1><sect2><para>
946 "This is pernicious and difficult — and it’s also the kind of thing the "
947 "internet can help guard against by making true information available, "
948 "especially in a form that exposes the underlying deliberations among parties "
949 "with sharply divergent views, such as Wikipedia. But it’s not brainwashing; "
950 "it’s fraud. In the <ulink url=\"https://datasociety.net/library/data-voids/"
951 "\">majority of cases</ulink>, the victims of these fraud campaigns have an "
952 "informational void filled in the customary way, by consulting a seemingly "
953 "reliable source. If I look up the length of the Brooklyn Bridge and learn "
954 "that it is 5,800 feet long, but in reality, it is 5,989 feet long, the "
955 "underlying deception is a problem, but it’s a problem with a simple remedy. "
956 "It’s a very different problem from the anti-vax issue in which someone’s "
957 "true belief is displaced by a false one by means of sophisticated persuasion."
959 "Dette er skadelig og vanskelig - og det er også den typen ting Internett kan "
960 "bidra til å beskytte mot. Ved å gjøre sann informasjon tilgjengelig, "
961 "spesielt i en form som avslører de underliggende overveielsene blant parter "
962 "med skarpt divergerende synspunkter, som i Wikipedia. Men dette er ikke "
963 "hjernevasking; det er svindel. I <ulink url=\"https://datasociety.net/"
964 "library/data-voids/\">de fleste tilfellene</ulink>, har ofrene for disse "
965 "svindelkampanjene fått et informasjonstomrom fylt på vanlig måte, ved å "
966 "konsultere en tilsynelatende pålitelig kilde. Hvis jeg undersøker lengden på "
967 "Brooklyn Bridge,og finner at den er 5800 fot lang, men i virkeligheten er "
968 "den 5989 fot lang, er det underliggende villedningen er et problem, men det "
969 "er et problem med et enkelt hjelpemiddel. Det er et helt annet problem enn "
970 "anti-vaksineproblemet, der noens korrekte oppfatning er erstattet av en "
971 "falsk ved hjelp av sofistikert overtalelse."
973 #. type: Content of: <book><chapter><sect1><sect2><title>
974 msgid "3. Domination"
977 #. type: Content of: <book><chapter><sect1><sect2><para>
979 "Surveillance capitalism is the result of monopoly. Monopoly is the cause, "
980 "and surveillance capitalism and its negative outcomes are the effects of "
981 "monopoly. I’ll get into this in depth later, but for now, suffice it to say "
982 "that the tech industry has grown up with a radical theory of antitrust that "
983 "has allowed companies to grow by merging with their rivals, buying up their "
984 "nascent competitors, and expanding to control whole market verticals."
986 "Overvåkingskapitalismen er et resultat av monopol. Monopol er årsaken, og "
987 "overvåkingskapitalismen og dens negative resultater er virkningene av "
988 "monopol. Jeg vil gå dypere inn i dette senere, men nå er det nok å si at "
989 "teknologi-industrien har vokst opp med en radikal teori om antitrust, som "
990 "har tillatt selskaper å vokse ved å fusjonere med sine rivaler, kjøpe opp "
991 "sine gryende konkurrenter, og utvidet til å kontrollere hele markedet "
994 #. type: Content of: <book><chapter><sect1><sect2><para>
996 "One example of how monopolism aids in persuasion is through dominance: "
997 "Google makes editorial decisions about its algorithms that determine the "
998 "sort order of the responses to our queries. If a cabal of fraudsters have "
999 "set out to trick the world into thinking that the Brooklyn Bridge is 5,800 "
1000 "feet long, and if Google gives a high search rank to this group in response "
1001 "to queries like <quote>How long is the Brooklyn Bridge?</quote> then the "
1002 "first eight or 10 screens’ worth of Google results could be wrong. And since "
1003 "most people don’t go beyond the first couple of results — let alone the "
1004 "first <emphasis>page</emphasis> of results — Google’s choice means that many "
1005 "people will be deceived."
1007 "Et eksempel på hvordan monopolopptreden hjelper til å overtalelse gjennom "
1008 "dominans: Google tar redaksjonelle beslutninger om sine algoritmer som "
1009 "bestemmer sorteringsrekkefølgen for svarene på våre søk. Hvis en samling "
1010 "svindlere vil lure verden til å tro at Brooklyn Bridge er 5800 fot lang, og "
1011 "hvis Google gir en høy søkerangering til den gruppen som svar på spørsmål "
1012 "som <quote>Hvor lang er Brooklyn Bridge? </quote> Da kan de første åtte "
1013 "eller ti Google- skjermene ha feil verdier. Og siden de fleste ikke går "
1014 "lengre enn de første par resultatene – enn si resultatene på den første "
1015 "<emphasis>siden</emphasis> med resultater – betyr Googles valg, at mange "
1016 "mennesker vil bli ført bak lyset."
1018 #. type: Content of: <book><chapter><sect1><sect2><para>
1020 "Google’s dominance over search — more than 86% of web searches are performed "
1021 "through Google — means that the way it orders its search results has an "
1022 "outsized effect on public beliefs. Ironically, Google claims this is why it "
1023 "can’t afford to have any transparency in its algorithm design: Google’s "
1024 "search dominance makes the results of its sorting too important to risk "
1025 "telling the world how it arrives at those results lest some bad actor "
1026 "discover a flaw in the ranking system and exploit it to push its point of "
1027 "view to the top of the search results. There’s an obvious remedy to a "
1028 "company that is too big to audit: break it up into smaller pieces."
1030 "Googles dominans over søk – mer enn 86 % av nettsøkene utføres via Google – "
1031 "betyr at måten de organiserer søkeresultatene på, har en stor effekt på den "
1032 "offentlige oppfatningen. Ironisk nok hevder Google at det er derfor det ikke "
1033 "har råd til å ha noen åpenhet i sin algoritmedesign: Googles søkedominans "
1034 "gjør resultatene av sorteringen er for viktig til å risikere å fortelle "
1035 "verden hvordan den kommer til disse resultatene, om ikke en dårlig aktør "
1036 "oppdager en feil i rangeringssystemet, og utnytter det til å presse sitt syn "
1037 "frem til toppen av søkeresultatene. Det er et åpenbart hjelpemiddel overfor "
1038 "et selskap som er for stort til å bli gjennomgått: Å bryte det opp i mindre "
1041 #. type: Content of: <book><chapter><sect1><sect2><para>
1043 "Zuboff calls surveillance capitalism a <quote>rogue capitalism</quote> whose "
1044 "data-hoarding and machine-learning techniques rob us of our free will. But "
1045 "influence campaigns that seek to displace existing, correct beliefs with "
1046 "false ones have an effect that is small and temporary while monopolistic "
1047 "dominance over informational systems has massive, enduring effects. "
1048 "Controlling the results to the world’s search queries means controlling "
1049 "access both to arguments and their rebuttals and, thus, control over much of "
1050 "the world’s beliefs. If our concern is how corporations are foreclosing on "
1051 "our ability to make up our own minds and determine our own futures, the "
1052 "impact of dominance far exceeds the impact of manipulation and should be "
1053 "central to our analysis and any remedies we seek."
1055 "Zuboff kaller overvåkingskapitalismen en <quote>ukontrollert kapitalisme</"
1056 "quote> hvis datahamstring og maskinlæringsteknikker frarøver oss vår frie "
1057 "vilje. Men påvirkningskampanjer som søker å fortrenge eksisterende, korrekte "
1058 "overbevisninger med falsk, har en effekt som er liten og midlertidig, mens "
1059 "monopolistisk dominans over informasjonssystemer har massive, varige "
1060 "effekter. Å kontrollere resultatene til verdens søk, betyr å kontrollere "
1061 "tilgang både til argumenter og deres motsvar, og dermed kontroll over mye av "
1062 "hva verdens tror på. Hvis vår bekymring er hvordan selskaper foregriper vår "
1063 "muligheter å gjøre opp våre egne oppfatninger og bestemme vår egen fremtid, "
1064 "så overstiger virkningen av slik dominans langt virkningen av manipulasjon "
1065 "og bør stå sentralt i vår analyse og for alle utbedringer vi går for."
1067 #. type: Content of: <book><chapter><sect1><sect2><title>
1068 msgid "4. Bypassing our rational faculties"
1069 msgstr "4. Omgåelse av våre rasjonelle evner"
1071 #. type: Content of: <book><chapter><sect1><sect2><para>
1073 "<emphasis>This</emphasis> is the good stuff: using machine learning, "
1074 "<quote>dark patterns,</quote> engagement hacking, and other techniques to "
1075 "get us to do things that run counter to our better judgment. This is mind "
1078 "<emphasis>Dette</emphasis> er de gode greiene: ved hjelp av maskinlæring, "
1079 "<quote>mørke mønstre</quote>, \"engagement hacking\" (FIXME) og andre "
1080 "teknikker for å få oss til å gjøre ting som er i strid med vår egen sunne "
1081 "fornuft. Dette er tankekontroll."
1083 #. type: Content of: <book><chapter><sect1><sect2><para>
1085 "Some of these techniques have proven devastatingly effective (if only in the "
1086 "short term). The use of countdown timers on a purchase completion page can "
1087 "create a sense of urgency that causes you to ignore the nagging internal "
1088 "voice suggesting that you should shop around or sleep on your decision. The "
1089 "use of people from your social graph in ads can provide <quote>social proof</"
1090 "quote> that a purchase is worth making. Even the auction system pioneered by "
1091 "eBay is calculated to play on our cognitive blind spots, letting us feel "
1092 "like we <quote>own</quote> something because we bid on it, thus encouraging "
1093 "us to bid again when we are outbid to ensure that <quote>our</quote> things "
1096 "Noen av disse teknikkene har vist seg ødeleggende effektive (om bare på kort "
1097 "sikt). Bruk av nedtellingstidtakere på en kjøpsfullføringsside kan skape en "
1098 "følelse av hast som får deg til å ignorere den gnagende interne stemmen, som "
1099 "antyder at du bør undersøke flere alternativer eller sove på avgjørelsen "
1100 "din. Bruken av personer fra den sosiale grafen i annonser kan gi "
1101 "<quote>sosiale bevis</quote> at et kjøp er verdt å gjøre. Selv "
1102 "auksjonssystemet som eBay har utviklet, er beregnet til å spille på våre "
1103 "kognitive blindsoner, slik at vi kan føle at vi <quote>eier</quote> noe "
1104 "fordi vi byr på det, og dermed oppmuntrer oss til å by igjen, når vi blir "
1105 "overbydd, for å sikre at <quote>våre</quote> ting forblir våre."
1107 #. type: Content of: <book><chapter><sect1><sect2><para>
1109 "Games are extraordinarily good at this. <quote>Free to play</quote> games "
1110 "manipulate us through many techniques, such as presenting players with a "
1111 "series of smoothly escalating challenges that create a sense of mastery and "
1112 "accomplishment but which sharply transition into a set of challenges that "
1113 "are impossible to overcome without paid upgrades. Add some social proof to "
1114 "the mix — a stream of notifications about how well your friends are faring — "
1115 "and before you know it, you’re buying virtual power-ups to get to the next "
1118 "Spill er usedvanlig gode på dette. <quote> Gratis å spille</quote>-spill "
1119 "manipulere oss gjennom mange teknikker, for eksempel ved å presentere "
1120 "spillere med en rekke jevnt eskalerende utfordringer, som skaper en følelse "
1121 "av mestring og prestasjon, men som skarpt går over til et sett med "
1122 "utfordringer som er umulige å overvinne uten betalte oppgraderinger. Legg "
1123 "til noen sosiale bevis i blandingen – en strøm av varsler om hvor godt "
1124 "vennene dine klarer det – og før du vet av det, kjøper du virtuelle "
1125 "oppgraderinger for å komme opp til neste nivå."
1127 #. type: Content of: <book><chapter><sect1><sect2><para>
1129 "Companies have risen and fallen on these techniques, and the <quote>fallen</"
1130 "quote> part is worth paying attention to. In general, living things adapt to "
1131 "stimulus: Something that is very compelling or noteworthy when you first "
1132 "encounter it fades with repetition until you stop noticing it altogether. "
1133 "Consider the refrigerator hum that irritates you when it starts up but "
1134 "disappears into the background so thoroughly that you only notice it when it "
1137 "Selskaper har steget og falt på disse teknikkene, og de <quote>fallende</"
1138 "quote> delen er verdt å vie oppmerksomhet. Generelt tilpasser levende ting "
1139 "seg til stimuli: Noe som er veldig overbevisende eller bemerkelsesverdig når "
1140 "du først møter det, falmer med repetisjon til du slutter å legge merke til "
1141 "det helt. Tenk på lyden fra kjøleskapet, som irriterer deg når det starter "
1142 "opp, men som forsvinner helt i bakgrunnen, slik at du bare legger merke til "
1143 "den når det stopper igjen."
1145 #. type: Content of: <book><chapter><sect1><sect2><para>
1147 "That’s why behavioral conditioning uses <quote>intermittent reinforcement "
1148 "schedules.</quote> Instead of giving you a steady drip of encouragement or "
1149 "setbacks, games and gamified services scatter rewards on a randomized "
1150 "schedule — often enough to keep you interested and random enough that you "
1151 "can never quite find the pattern that would make it boring."
1153 "Det er derfor atferdskondisjonering bruker <quote>periodiske "
1154 "forsterkningsmetodikker.</quote> I stedet for å gi deg et jevnt drypp av "
1155 "oppmuntring eller tilbakeslag, fordeler spill og spill-lignende tjenester "
1156 "belønninger med et randomisert oppsett - ofte nok til å holde deg "
1157 "interessert og tilfeldig nok til at du aldri helt kan finne mønsteret som "
1158 "ville gjøre det kjedelig."
1160 #. type: Content of: <book><chapter><sect1><sect2><para>
1162 "Intermittent reinforcement is a powerful behavioral tool, but it also "
1163 "represents a collective action problem for surveillance capitalism. The "
1164 "<quote>engagement techniques</quote> invented by the behaviorists of "
1165 "surveillance capitalist companies are quickly copied across the whole sector "
1166 "so that what starts as a mysteriously compelling fillip in the design of a "
1167 "service—like <quote>pull to refresh</quote> or alerts when someone likes "
1168 "your posts or side quests that your characters get invited to while in the "
1169 "midst of main quests—quickly becomes dully ubiquitous. The impossible-to-"
1170 "nail-down nonpattern of randomized drips from your phone becomes a grey-"
1171 "noise wall of sound as every single app and site starts to make use of "
1172 "whatever seems to be working at the time."
1174 "Periodiske forsterkninger er et kraftig atferdsverktøy, men det "
1175 "representerer også et kollektivt handlingsproblem for "
1176 "overvåkingskapitalismen. <quote>Engasjementsteknikkene</quote> er oppfunnet "
1177 "av atferdseksperter i overvåkingskapitalistiske selskaper og kopieres raskt "
1178 "over hele sektoren. Slik at det som starter som en mystisk overbevisende "
1179 "stimuli i utformingen av en tjeneste – som <quote>trykk for å oppdatere</"
1180 "quote> eller varsler når noen liker innleggene eller siden din, og som "
1181 "karakteren din inviteres til, mens den er midt i et kjedelig, "
1182 "allestedsnærværende hovedoppdrag. Videre tikker de tilfeldige dryppene fra "
1183 "din mobil, som det er umulig å ta tak i, og som blir til en grå lydvegg når "
1184 "hver enkelt app og nettsted arbeider."
1186 #. type: Content of: <book><chapter><sect1><sect2><para>
1188 "From the surveillance capitalist’s point of view, our adaptive capacity is "
1189 "like a harmful bacterium that deprives it of its food source — our attention "
1190 "— and novel techniques for snagging that attention are like new antibiotics "
1191 "that can be used to breach our defenses and destroy our self-determination. "
1192 "And there <emphasis>are</emphasis> techniques like that. Who can forget the "
1193 "Great Zynga Epidemic, when all of our friends were caught in "
1194 "<emphasis>FarmVille</emphasis>’s endless, mindless dopamine loops? But every "
1195 "new attention-commanding technique is jumped on by the whole industry and "
1196 "used so indiscriminately that antibiotic resistance sets in. Given enough "
1197 "repetition, almost all of us develop immunity to even the most powerful "
1198 "techniques — by 2013, two years after Zynga’s peak, its user base had halved."
1200 "Fra overvåkingskapitalistens synspunkt blir vår adaptive kapasitet som en "
1201 "skadelig bakterie som frarøver den matkilden – som er vår oppmerksomhet – og "
1202 "nye teknikker for å hekte denne oppmerksomheten er som ny antibiotika som "
1203 "kan brukes til å bryte vårt forsvar og ødelegge vår selvbestemmelse. Og der "
1204 "<emphasis> er</emphasis> slike teknikker. Hvem kan glemme den store Zynga-"
1205 "epidemien, da alle våre venner ble fanget i <emphasis>FarmVille</emphasis>s "
1206 "endeløse, tankeløse dopaminsløyfer? Men hele bransjen hopper på hver ny "
1207 "oppmerksomhets-kommanderende teknikk, som så brukes så ukritisk at "
1208 "antibiotikaresistens setter inn. Gitt nok repetisjon utvikler nesten alle "
1209 "immunitet mot selv de kraftigste teknikkene - og innen 2013, to år etter "
1210 "Zyngas topp, hadde brukerbasen halvert seg."
1212 #. type: Content of: <book><chapter><sect1><sect2><para>
1214 "Not everyone, of course. Some people never adapt to stimulus, just as some "
1215 "people never stop hearing the hum of the refrigerator. This is why most "
1216 "people who are exposed to slot machines play them for a while and then move "
1217 "on while a small and tragic minority liquidate their kids’ college funds, "
1218 "buy adult diapers, and position themselves in front of a machine until they "
1221 "Ikke alle, selvfølgelig. Noen mennesker tilpasser seg aldri stimulanser, "
1222 "akkurat som noen mennesker aldri slutter å høre summingen av kjøleskapet. "
1223 "Dette er grunnen til at de fleste som er utsatt for spilleautomater spille "
1224 "dem for en stund og deretter går videre mens en liten og tragisk minoritet "
1225 "bruker barnas oppsparte studiemidler, kjøper voksen bleier, og plasserer seg "
1226 "foran en maskin til de kollapser."
1228 #. type: Content of: <book><chapter><sect1><sect2><para>
1230 "But surveillance capitalism’s margins on behavioral modification suck. "
1231 "Tripling the rate at which someone buys a widget sounds great <ulink url="
1232 "\"https://www.forbes.com/sites/priceonomics/2018/03/09/the-advertising-"
1233 "conversion-rates-for-every-major-tech-platform/#2f6a67485957\">unless the "
1234 "base rate is way less than 1%</ulink> with an improved rate of… still less "
1235 "than 1%. Even penny slot machines pull down pennies for every spin while "
1236 "surveillance capitalism rakes in infinitesimal penny fractions."
1238 "Men overvåkingskapitalismens marginer på atferdsendring stinker. Tredobling "
1239 "av hastigheten når noen kjøper et skjermelement høres bra ut <ulink url="
1240 "\"https://www.forbes.com/sites/priceonomics/2018/03/09/"
1241 "the-advertising-conversion-rates-for-every-major-tech-platform/#"
1242 "2f6a67485957\"> med mindre grunnprisen er langt mindre enn 1 % </ulink> med "
1243 "en forbedret hastighet på ... fortsatt mindre enn 1 %. Selv spilleautomater "
1244 "med mynt bruker mynter for hvert spinn, mens overvåkingskapitalismen raker "
1245 "inn uendelige brøkerdeler av mynter."
1247 #. type: Content of: <book><chapter><sect1><sect2><para>
1249 "Slot machines’ high returns mean that they can be profitable just by "
1250 "draining the fortunes of the small rump of people who are pathologically "
1251 "vulnerable to them and unable to adapt to their tricks. But surveillance "
1252 "capitalism can’t survive on the fractional pennies it brings down from that "
1253 "vulnerable sliver — that’s why, after the Great Zynga Epidemic had finally "
1254 "burned itself out, the small number of still-addicted players left behind "
1255 "couldn’t sustain it as a global phenomenon. And new powerful attention "
1256 "weapons aren’t easy to find, as is evidenced by the long years since the "
1257 "last time Zynga had a hit. Despite the hundreds of millions of dollars that "
1258 "Zynga has to spend on developing new tools to blast through our adaptation, "
1259 "it has never managed to repeat the lucky accident that let it snag so much "
1260 "of our attention for a brief moment in 2009. Powerhouses like Supercell have "
1261 "fared a little better, but they are rare and throw away many failures for "
1264 "Spilleautomatenes høye avkastning betyr at de kan være lønnsomme bare ved å "
1265 "tømme formuene til den lille gjenstående delen av personer som er patologisk "
1266 "sårbare for dem og ikke kan tilpasse seg triksene deres. Men "
1267 "overvåkingskapitalismen kan ikke overleve på brøkdeler av mynter som bringes "
1268 "inn fra sårbare. Det er derfor, etter at den store Zynga epidemien endelig "
1269 "hadde brent seg ut, kunne det lille antallet fortsatt avhengige spillere "
1270 "fortsatt opprettholde spillet som et globalt fenomen. Og nye kraftige "
1271 "oppmerksomhetsvåpen er ikke lett å finne, som det fremgår av de mange årene "
1272 "siden forrige gang Zynga hadde en hit. Til tross for hundrevis av millioner "
1273 "dollar som Zynga må bruke på å utvikle nye verktøy for å sprenge gjennom vår "
1274 "tilpasning, har det aldri klart å gjenta den heldige treffet som haket inn "
1275 "så mye av vår oppmerksomhet for et kort øyeblikk i 2009. Kraftsentra, som "
1276 "Supercell, har klart seg litt bedre, men de er sjeldne har mange bortkastede "
1277 "feil for hver suksess."
1279 #. type: Content of: <book><chapter><sect1><sect2><para>
1281 "The vulnerability of small segments of the population to dramatic, efficient "
1282 "corporate manipulation is a real concern that’s worthy of our attention and "
1283 "energy. But it’s not an existential threat to society."
1285 "Sårbarheten fra avgrensede deler av befolkningen til dramatisk, effektiv "
1286 "bedriftsmanipulasjon, er et reelt anliggende som er verdig vår oppmerksomhet "
1287 "og energi. Men det er ikke en eksistensiell trussel mot samfunnet."
1289 #. type: Content of: <book><chapter><sect1><title>
1291 "If data is the new oil, then surveillance capitalism’s engine has a leak"
1293 "Hvis data er den nye oljen, så har overvåkningskapitalismen motorlekkasje"
1295 #. type: Content of: <book><chapter><sect1><para>
1297 "This adaptation problem offers an explanation for one of surveillance "
1298 "capitalism’s most alarming traits: its relentless hunger for data and its "
1299 "endless expansion of data-gathering capabilities through the spread of "
1300 "sensors, online surveillance, and acquisition of data streams from third "
1303 "Dette tilpasningsproblemet gir en forklaring på en av "
1304 "overvåkingskapitalismens mest alarmerende egenskaper: dens nådeløse sult "
1305 "etter data og dens endeløse utvidelse av evnen til datainnsamling ved "
1306 "spredning av sensorer, nettovervåking og oppkjøp av datastrømmer fra "
1309 #. type: Content of: <book><chapter><sect1><para>
1311 "Zuboff observes this phenomenon and concludes that data must be very "
1312 "valuable if surveillance capitalism is so hungry for it. (In her words: "
1313 "<quote>Just as industrial capitalism was driven to the continuous "
1314 "intensification of the means of production, so surveillance capitalists and "
1315 "their market players are now locked into the continuous intensification of "
1316 "the means of behavioral modification and the gathering might of "
1317 "instrumentarian power.</quote>) But what if the voracious appetite is "
1318 "because data has such a short half-life — because people become inured so "
1319 "quickly to new, data-driven persuasion techniques — that the companies are "
1320 "locked in an arms race with our limbic system? What if it’s all a Red "
1321 "Queen’s race where they have to run ever faster — collect ever-more data — "
1322 "just to stay in the same spot?"
1324 "Zuboff observerer dette fenomenet og konkluderer med at data må være svært "
1325 "verdifulle hvis overvåkingskapitalismen er så sulten på det. (I hennes ord: "
1326 "<quote>Akkurat som industriell kapitalisme ble drevet til kontinuerlig "
1327 "intensivering av produksjonsmidlene, så nå er overvåkingskapitalister og "
1328 "deres markedsaktører låst inn i den kontinuerlige intensiveringen av "
1329 "virkemidler for atferdsmodifisering og innsamlingskraftens makt. </quote>) "
1330 "Men hva om den grådige appetitten er fordi dataene har en så kort "
1331 "halveringstid - fordi folk så raskt herdes mot nye, datadrevne "
1332 "overtalelsesteknikker - at selskapene er låst i et våpenkappløp mot vårt "
1333 "glemsomme system? Hva om det hele er en Red Queen's rase hvor de må løpe "
1334 "stadig raskere - samle stadig mer data - bare for å holde seg på samme sted?"
1336 #. type: Content of: <book><chapter><sect1><para>
1338 "Of course, all of Big Tech’s persuasion techniques work in concert with one "
1339 "another, and collecting data is useful beyond mere behavioral trickery."
1341 "Selvfølgelig fungerer alle Storteknolgiens overtalelsesteknikker sammen med "
1342 "hverandre, og innsamling av data er nyttig utover bare til atferdsmessig "
1345 #. type: Content of: <book><chapter><sect1><para>
1347 "If someone wants to recruit you to buy a refrigerator or join a pogrom, they "
1348 "might use profiling and targeting to send messages to people they judge to "
1349 "be good sales prospects. The messages themselves may be deceptive, making "
1350 "claims about things you’re not very knowledgeable about (food safety and "
1351 "energy efficiency or eugenics and historical claims about racial "
1352 "superiority). They might use search engine optimization and/or armies of "
1353 "fake reviewers and commenters and/or paid placement to dominate the "
1354 "discourse so that any search for further information takes you back to their "
1355 "messages. And finally, they may refine the different pitches using machine "
1356 "learning and other techniques to figure out what kind of pitch works best on "
1359 "Hvis noen ønsker å rekruttere deg til å kjøpe et kjøleskap eller bli med i "
1360 "en pogrom, kan de bruke profilering og målretting for å sende meldinger til "
1361 "folk de bedømmer for å gi gode salgsutsikter. Meldingene i seg selv kan være "
1362 "villedende, og gjør påstander om ting du ikke er veldig kunnskapsrik om ("
1363 "matsikkerhet og energieffektivitet, eller eugenikk og historiske påstander "
1364 "om rasemessig overlegenhet). De kan bruke søkemotoroptimalisering og/eller "
1365 "hærer av falske korrekturlesere og kommentatorer og/eller betalt plassering "
1366 "for å dominere diskursen, slik at ethvert søk etter ytterligere informasjon "
1367 "tar deg tilbake til meldingene sine. Og til slutt kan de avgrense de "
1368 "forskjellige banene ved hjelp av maskinlæring og andre teknikker for å finne "
1369 "ut hva slags tonehøyde som fungerer best på noen som deg."
1371 #. type: Content of: <book><chapter><sect1><para>
1373 "Each phase of this process benefits from surveillance: The more data they "
1374 "have, the more precisely they can profile you and target you with specific "
1375 "messages. Think of how you’d sell a fridge if you knew that the warranty on "
1376 "your prospect’s fridge just expired and that they were expecting a tax "
1379 "Hver fase av denne prosessen drar nytte av overvåking: Jo flere data de har, "
1380 "jo mer presist kan de profilere deg og målrette deg mot bestemte meldinger. "
1381 "Tenk på hvordan du ville selge et kjøleskap, hvis du visste at garantien på "
1382 "prospektets kjøleskap nettopp er utløpt, og at de forventer en skatterabatt "
1385 #. type: Content of: <book><chapter><sect1><para>
1387 "Also, the more data they have, the better they can craft deceptive messages "
1388 "— if I know that you’re into genealogy, I might not try to feed you "
1389 "pseudoscience about genetic differences between <quote>races,</quote> "
1390 "sticking instead to conspiratorial secret histories of <quote>demographic "
1391 "replacement</quote> and the like."
1393 "Jo mer data de har, desto bedre kan de lage villedende meldinger - hvis jeg "
1394 "vet at du liker slektsforskning, kan jeg ikke prøve å mate deg "
1395 "pseudovitenskap om genetiske forskjeller mellom <quote> raser,</quote> "
1396 "stikker i stedet til konspiratoriske hemmelige historier om <quote> "
1397 "demografi</quote> og lignende."
1399 #. type: Content of: <book><chapter><sect1><para>
1401 "Facebook also helps you locate people who have the same odious or antisocial "
1402 "views as you. It makes it possible to find other people who want to carry "
1403 "tiki torches through the streets of Charlottesville in Confederate cosplay. "
1404 "It can help you find other people who want to join your militia and go to "
1405 "the border to look for undocumented migrants to terrorize. It can help you "
1406 "find people who share your belief that vaccines are poison and that the "
1409 "Facebook hjelper deg også med å finne personer som har de samme motbydelige "
1410 "eller antisosiale synspunktene som deg. Det gjør det mulig å finne andre "
1411 "mennesker som ønsker å bære bambusfakler gjennom gatene i Charlottesville i "
1412 "Confederate-utstyr. Det kan hjelpe deg med å finne andre mennesker som "
1413 "ønsker å bli med i militsen din og gå til grensen i å lete etter "
1414 "udokumenterte innvandrere å terrorisere. Det kan hjelpe deg å finne folk som "
1415 "deler din tro på at vaksiner er gift og at jorden er flat."
1417 #. type: Content of: <book><chapter><sect1><para>
1419 "There is one way in which targeted advertising uniquely benefits those "
1420 "advocating for socially unacceptable causes: It is invisible. Racism is "
1421 "widely geographically dispersed, and there are few places where racists — "
1422 "and only racists — gather. This is similar to the problem of selling "
1423 "refrigerators in that potential refrigerator purchasers are geographically "
1424 "dispersed and there are few places where you can buy an ad that will be "
1425 "primarily seen by refrigerator customers. But buying a refrigerator is "
1426 "socially acceptable while being a Nazi is not, so you can buy a billboard or "
1427 "advertise in the newspaper sports section for your refrigerator business, "
1428 "and the only potential downside is that your ad will be seen by a lot of "
1429 "people who don’t want refrigerators, resulting in a lot of wasted expense."
1431 "Det er en måte der målrettet markedsføring særskilt har fordeler for de som "
1432 "fremmer sosialt uakseptable saker: Den er usynlig. Rasisme er spredt over "
1433 "et stort geografisk områdæ, og det er få plasser der rasister — og kun "
1434 "rasister — samles. Dette tilsvarer problemet med å selge kjøleskap i at "
1435 "potensielle kjøleskapskjøpere er geografisk spredt og det er få plasser der "
1436 "du kan kjøpe reklameplass som i all hovedsak kun vil bli sett av "
1437 "kjøleskapskunder. Men kjøp av kjøleskap er sosialt akseptabelt, mens det å "
1438 "være nazist er det ikke, så du kan kjøpe en reklametavle eller reklamere i "
1439 "avisens sportsdel for kjøleskapene, og den eneste potensielle ulempen er at "
1440 "reklamen din vil bli sett av masse folk som ikke ønsker å kjøpe kjøleskap "
1441 "som gir store unødvendige kostnader."
1443 #. type: Content of: <book><chapter><sect1><para>
1445 "But even if you wanted to advertise your Nazi movement on a billboard or "
1446 "prime-time TV or the sports section, you would struggle to find anyone "
1447 "willing to sell you the space for your ad partly because they disagree with "
1448 "your views and partly because they fear censure (boycott, reputational "
1449 "damage, etc.) from other people who disagree with your views."
1451 "Men selv om du ønsker å reklamere for din nazi-bevegelse på en reklametavle "
1452 "eller på TV i beste sendetid eller i sportsdelen av avisen, så vil du slite "
1453 "med å finne noen som er villig til å selge deg reklameplass, delvis fordi de "
1454 "er uenige i ditt syn og delvis fordi de frykter negative konsekvenser ("
1455 "boykott, skadet omdømme, etc) fra andre folk som er uenige med deg."
1457 #. type: Content of: <book><chapter><sect1><para>
1459 "Targeted ads solve this problem: On the internet, every ad unit can be "
1460 "different for every person, meaning that you can buy ads that are only shown "
1461 "to people who appear to be Nazis and not to people who hate Nazis. When "
1462 "there’s spillover — when someone who hates racism is shown a racist "
1463 "recruiting ad — there is some fallout; the platform or publication might get "
1464 "an angry public or private denunciation. But the nature of the risk assumed "
1465 "by an online ad buyer is different than the risks to a traditional publisher "
1466 "or billboard owner who might want to run a Nazi ad."
1468 "Målrettet reklame løser dette problemet: På Internettet kan hver person få "
1469 "forskjellige reklameeksponeringer, som betyr at du kan kjøpe reklamer som "
1470 "kun vises til personer som gir inntrykk av å være nazister, og ikke til folk "
1471 "som hater nazister. Når budskapet når feil mottaker, når noen som hater "
1472 "rasisme blir vist reklame for å rekruttere rasister, så kan det bli litt "
1473 "krøll. Plattformen eller publikasjonen kan få rasende fordømmelser enten "
1474 "offentlig eller privat. Men egenskapene til risikoen som en kjøper av "
1475 "reklame på nettet tar på seg, er forskjellig fra risikoen til en "
1476 "tradisjonell utgiver eller reklametavleeier som ønsker å publisere nazi-"
1479 #. type: Content of: <book><chapter><sect1><para>
1481 "Online ads are placed by algorithms that broker between a diverse ecosystem "
1482 "of self-serve ad platforms that anyone can buy an ad through, so the Nazi ad "
1483 "that slips onto your favorite online publication isn’t seen as their moral "
1484 "failing but rather as a failure in some distant, upstream ad supplier. When "
1485 "a publication gets a complaint about an offensive ad that’s appearing in one "
1486 "of its units, it can take some steps to block that ad, but the Nazi might "
1487 "buy a slightly different ad from a different broker serving the same unit. "
1488 "And in any event, internet users increasingly understand that when they see "
1489 "an ad, it’s likely that the advertiser did not choose that publication and "
1490 "that the publication has no idea who its advertisers are."
1492 "Reklamer på nettet plasseres av algoritmer som megler mellom ulike "
1493 "økosystemer av selvbetjente plastformer som enhver kan kjøpe reklame "
1494 "gjennom, hvilket gjør at nazi-reklame som dukker opp i din "
1495 "favorittpublikasjon på nettet ses ikke på publikasjonens moralske fallitt, "
1496 "men derimot som en feil som oppstår i en fjern underleverandør av reklame. "
1497 "Når en publikasjon får klager om en støtende annonse som dukker opp på et av "
1498 "sine enheter, så kan den ta noen grep for å blokkere den reklamen, men "
1499 "nazistene kan kjøpe en litt anderledes reklame fra en annen megler rettet "
1500 "mot den samme enhet. Og uansett forstår Internettbrukerne i stadig større "
1501 "grad at når de ser en reklame, så er det sannsynlig at de som reklamerer "
1502 "ikke valgte publikasjonen, og at publikasjonen ikke aner hvem som reklamerer "
1505 #. type: Content of: <book><chapter><sect1><para>
1507 "These layers of indirection between advertisers and publishers serve as "
1508 "moral buffers: Today’s moral consensus is largely that publishers shouldn’t "
1509 "be held responsible for the ads that appear on their pages because they’re "
1510 "not actively choosing to put those ads there. Because of this, Nazis are "
1511 "able to overcome significant barriers to organizing their movement."
1513 "Disse lagene av omdirigering mellom de som reklamerer og utgiverne fungerer "
1514 "som moralske buffer: Dagens moralske konsensus er i stor grad at utgiverne "
1515 "ikke bør holdes ansvarlig for reklamen som dukker opp på sidene deres fordi "
1516 "de ikke har aktivt valgt å plassere disse reklamene der. Nazistene er, "
1517 "takket være dette, i stand til å overkomme signifikante hindre for å "
1518 "organisere sin bevegelse."
1520 #. type: Content of: <book><chapter><sect1><para>
1522 "Data has a complex relationship with domination. Being able to spy on your "
1523 "customers can alert you to their preferences for your rivals and allow you "
1524 "to head off your rivals at the pass."
1526 "Data har et komplekst forhold til det å dominere. Når du kan spionere på "
1527 "kundene dine så kan du få varsel når de foretrekker dine rivaler og det gir "
1528 "deg mulighet til å gjøre det bedre enn konkurrentene dine i neste omgang."
1530 #. type: Content of: <book><chapter><sect1><para>
1532 "More importantly, if you can dominate the information space while also "
1533 "gathering data, then you make other deceptive tactics stronger because it’s "
1534 "harder to break out of the web of deceit you’re spinning. Domination — that "
1535 "is, ultimately becoming a monopoly — and not the data itself is the "
1536 "supercharger that makes every tactic worth pursuing because monopolistic "
1537 "domination deprives your target of an escape route."
1539 "Viktigere, hvis du kan dominere informasjonsområdet samtidig med innsamling "
1540 "av data, så kan du forsterke andre villedende taktikker fordi det er "
1541 "vanskeligere å bryte ut av nettet av svik som du spinner. Dominering, det "
1542 "vil si til slutt å bli et monopol, og ikke dataene i seg selv, er "
1543 "drivkraften som gjør enhver taktikk verdt å utnytte fordi monopolistisk "
1544 "dominering fratar ditt mål enhver fluktrute."
1546 #. type: Content of: <book><chapter><sect1><para>
1548 "If you’re a Nazi who wants to ensure that your prospects primarily see "
1549 "deceptive, confirming information when they search for more, you can improve "
1550 "your odds by seeding the search terms they use through your initial "
1551 "communications. You don’t need to own the top 10 results for <quote>voter "
1552 "suppression</quote> if you can convince your marks to confine their search "
1553 "terms to <quote>voter fraud,</quote> which throws up a very different set of "
1556 "Hvis du er en nazist som vil sikre at dine potensielle kun ser villedende og "
1557 "bekreftende informasjon når de søker etter mer, så kan du forbedre oddsene "
1558 "dine ved å gi dem søkeord som de vil bruke i din initielle kommunikasjon. Du "
1559 "trenger ikke eie de 10 første resultatene for <quote>undertrykking av "
1560 "stemmer</quote> hvis du kan overbevise dine mål om å begrense sine søke ord "
1561 "til <quote>stemmejuks</quote>, hvilket gir en helt annen gruppe "
1564 #. type: Content of: <book><chapter><sect1><para>
1566 "Surveillance capitalists are like stage mentalists who claim that their "
1567 "extraordinary insights into human behavior let them guess the word that you "
1568 "wrote down and folded up in your pocket but who really use shills, hidden "
1569 "cameras, sleight of hand, and brute-force memorization to amaze you."
1571 "Overvåkningskapitalister er som scenementalister som påstår at deres "
1572 "ekstraordinære forståelse av menneskelig oppførsel lar dem gjette hvilket "
1573 "ord du skrev ned og brettet sammen i lommen din, men som i virkeligheten "
1574 "bruker fordekte hjelpere, skjulte kamera, fingerferdigheter og direkte "
1575 "memorering for å gjøre deg forbløffet."
1577 #. type: Content of: <book><chapter><sect1><para>
1579 "Or perhaps they’re more like pick-up artists, the misogynistic cult that "
1580 "promises to help awkward men have sex with women by teaching them "
1581 "<quote>neurolinguistic programming</quote> phrases, body language "
1582 "techniques, and psychological manipulation tactics like <quote>negging</"
1583 "quote> — offering unsolicited negative feedback to women to lower their self-"
1584 "esteem and prick their interest."
1586 "Eller kanskje er de mer som sjekke-kunstnere, denne misogynistiske kulten "
1587 "som lover å hjelpe klønete menn å ha sex med kvinner ved å lære dem "
1588 "<quote>nevrolinguistisk programmerings</quote>-fraser, kroppsspråkteknikker "
1589 "og psykologiske manipulasjonsteknikker ala <quote>negging</quote> — ved å "
1590 "komme med uønskede negative tilbakemeldinger til kvinner for å senke deres "
1591 "selvtillit og fange deres interesse."
1593 #. type: Content of: <book><chapter><sect1><para>
1595 "Some pick-up artists eventually manage to convince women to go home with "
1596 "them, but it’s not because these men have figured out how to bypass women’s "
1597 "critical faculties. Rather, pick-up artists’ <quote>success</quote> stories "
1598 "are a mix of women who were incapable of giving consent, women who were "
1599 "coerced, women who were intoxicated, self-destructive women, and a few women "
1600 "who were sober and in command of their faculties but who didn’t realize "
1601 "straightaway that they were with terrible men but rectified the error as "
1602 "soon as they could."
1604 "Noen sjekke-kunstnere klarer til slutt å overbevise kvinner om å bli med dem "
1605 "hjem, men det er ikke fordi disse mennene har klart å finne ut hvordan en "
1606 "overstyrer kvinners kritiske tankeevner. I stedet er sjekke-kunstnernes "
1607 "<quote>suksesshistorier</quote> en blanding av kvinner som var ute av stand "
1608 "til å samtykke, kvinner som ble presset, kvinner som var beruset, selv-"
1609 "destruktive kvinner, og noen få kvinner som var edru og hadde kontroll over "
1610 "seg selv, men som ikke forsto med en gang at de var sammen med forferdelige "
1611 "menn og korrigerte feilen så raskt de kunne."
1613 #. type: Content of: <book><chapter><sect1><para>
1615 "Pick-up artists <emphasis>believe</emphasis> they have figured out a secret "
1616 "back door that bypasses women’s critical faculties, but they haven’t. Many "
1617 "of the tactics they deploy, like negging, became the butt of jokes (just "
1618 "like people joke about bad ad targeting), and there’s a good chance that "
1619 "anyone they try these tactics on will immediately recognize them and dismiss "
1620 "the men who use them as irredeemable losers."
1622 "Sjekke-kunstnere <emphasis>tror</emphasis> de har oppdaget en hemmelig "
1623 "bakdør som overstyrer kvinners kritiske evner, men det har de ikke. Mange av "
1624 "taktikkene de benytter seg av, som negging, er blitt poenget i vitser (på "
1625 "samme måte som folk vitser om dårlig annonsemålretting), og det er en stor "
1626 "sjanse for at enhver de forsøker disse teknikkene på, umiddelbart vil "
1627 "gjenkjenne teknikken og avvise mennene som bruker dem som uhelbredelige "
1630 #. type: Content of: <book><chapter><sect1><para>
1632 "Pick-up artists are proof that people can believe they have developed a "
1633 "system of mind control <emphasis>even when it doesn’t work</emphasis>. Pick-"
1634 "up artists simply exploit the fact that one-in-a-million chances can come "
1635 "through for you if you make a million attempts, and then they assume that "
1636 "the other 999,999 times, they simply performed the technique incorrectly and "
1637 "commit themselves to doing better next time. There’s only one group of "
1638 "people who find pick-up artist lore reliably convincing: other would-be pick-"
1639 "up artists whose anxiety and insecurity make them vulnerable to scammers and "
1640 "delusional men who convince them that if they pay for tutelage and follow "
1641 "instructions, then they will someday succeed. Pick-up artists assume they "
1642 "fail to entice women because they are bad at being pick-up artists, not "
1643 "because pick-up artistry is bullshit. Pick-up artists are bad at selling "
1644 "themselves to women, but they’re much better at selling themselves to men "
1645 "who pay to learn the secrets of pick-up artistry."
1647 "Sjekkekunstnere er beviset på at folk kan tro de har utviklet et system for "
1648 "tankekontroll <emphasis>selv når det ikke virker</emphasis>. Sjekkekunstnere "
1649 "utnytter ganske enkelt det faktum at en-til-en-million-sjanser kan slå til "
1650 "hvis du gjør en million forsøk, og så antar de ganske enkelt at de øvrige "
1651 "999 999 gangene gjennomførte de ganske enkelt teknikken feil og bestemte seg "
1652 "for å gjøre det bedre neste gang. Det er bare en annen gruppe mennesker som "
1653 "lar seg overbevise av sjekkekunstnernes mytologi, og det er potensielle "
1654 "sjekkekunstere hvis angst og usikkerhet gjør den sårbare for svindlere og "
1655 "menn med vrangforestillinger som overbeviser dem om at hvis de betaler for "
1656 "veiledningen og følger instruksene, så vil de før eller senere lykkes. "
1657 "Sjekkekunstnere antar at de ikke klarer å sjekke opp kvinner fordi de er "
1658 "dårlige sjekkekunstnere, ikke fordi sjekkekunst er vrøvl. Sjekkekunstnerne "
1659 "er dårlige til å markedsføre seg til kvinner, men de er mye bedre til å "
1660 "markedsføre seg til menn som betaler for å lære seg sjekkekunstens "
1663 #. type: Content of: <book><chapter><sect1><para>
1665 "Department store pioneer John Wanamaker is said to have lamented, "
1666 "<quote>Half the money I spend on advertising is wasted; the trouble is I "
1667 "don’t know which half.</quote> The fact that Wanamaker thought that only "
1668 "half of his advertising spending was wasted is a tribute to the "
1669 "persuasiveness of advertising executives, who are <emphasis>much</emphasis> "
1670 "better at convincing potential clients to buy their services than they are "
1671 "at convincing the general public to buy their clients’ wares."
1673 "Dagligvarehandelpioneren John Wanamaker sies å ha klaget over at "
1674 "<quote>Halvparten av pengene jeg bruker på markedsføring er bortkastet. "
1675 "Problemet er at jeg vet ikke hvilken halvpart.</quote> Det faktum at "
1676 "Wanamaker tenkte at kun halvparten av hans markedsføringsutgifter var "
1677 "bortkastet er hyllest til hvor overbevisende lederne i markedsføringbransjen "
1678 "er, som er <emphasis>mye</emphasis> flinkere til å overtale potensielle "
1679 "klienter om å kjøpe tjenester fra dem enn de er til å overbevise allmenheten "
1680 "om å kjøpe varene fra kundene deres."
1682 #. type: Content of: <book><chapter><sect1><title>
1683 msgid "What is Facebook?"
1684 msgstr "Hva er Facebook?"
1686 #. type: Content of: <book><chapter><sect1><para>
1688 "Facebook is heralded as the origin of all of our modern plagues, and it’s "
1689 "not hard to see why. Some tech companies want to lock their users in but "
1690 "make their money by monopolizing access to the market for apps for their "
1691 "devices and gouging them on prices rather than by spying on them (like "
1692 "Apple). Some companies don’t care about locking in users because they’ve "
1693 "figured out how to spy on them no matter where they are and what they’re "
1694 "doing and can turn that surveillance into money (Google). Facebook alone "
1695 "among the Western tech giants has built a business based on locking in its "
1696 "users <emphasis>and</emphasis> spying on them all the time."
1698 "Facebook meldes å være kilden til all moderne pest, og det er ikke vanskelig "
1699 "å forstå hvorfor. Noen teknologiselskaper ønsker å låse kundene sine inne "
1700 "mens de tjener penger på å kontrollere tilgangen til markedet for "
1701 "programvare på enhetene deres, og melker dem på pris i stedet for å spionere "
1702 "på dem (som Apple). Noen selskaper bryr seg ikke om innlåsing av brukerne "
1703 "fordi de har funnet ut hvordan de kan spionere på dem uansett hvor de er og "
1704 "hva de gjør, og klart å omforme denne overvåkningen til penger (Google). "
1705 "Facebook er alene blant de vestlige teknologigigantene i å ha bygget sin "
1706 "forretning basert på å låse inne brukerne sine <emphasis>og samtidig</"
1707 "emphasis> spionere på dem."
1709 #. type: Content of: <book><chapter><sect1><para>
1711 "Facebook’s surveillance regime is really without parallel in the Western "
1712 "world. Though Facebook tries to prevent itself from being visible on the "
1713 "public web, hiding most of what goes on there from people unless they’re "
1714 "logged into Facebook, the company has nevertheless booby-trapped the entire "
1715 "web with surveillance tools in the form of Facebook <quote>Like</quote> "
1716 "buttons that web publishers include on their sites to boost their Facebook "
1717 "profiles. Facebook also makes various libraries and other useful code "
1718 "snippets available to web publishers that act as surveillance tendrils on "
1719 "the sites where they’re used, funneling information about visitors to the "
1720 "site — newspapers, dating sites, message boards — to Facebook."
1722 "Overvåkningsregimet til Facebook er i grunnen helt uten like i den vestlige "
1723 "verden. Selv om Facebook forsøker å unngå at de er synlige på den offentlige "
1724 "verdensveven, ved å skjule det meste av det som foregår der fra folk med "
1725 "mindre de er logget inn på Facebook, så har selskapet likevel minelagt de "
1726 "fleste nettsider med overvåkningsverktøy i form av Facebook "
1727 "<quote>Lik</quote>-knapper som de som publiserer nettsider tar med på sine "
1728 "nettsteder for å fremme sine Facebook-profiler. Facebook gjør også ulike "
1729 "biblioteker og andre nyttige kodesnutter tilgjengelig for de som publiserer "
1730 "nettsider, som fungerer som overvåkningstentakler på nettsteder der de blir "
1731 "brukt, og sluser informasjon om besøkende på nettstedene — aviser, "
1732 "sjekkesteder, oppslagstavler — til Facebook."
1734 #. type: Content of: <book><chapter><sect1><blockquote><para>
1736 "Big Tech is able to practice surveillance not just because it is tech but "
1737 "because it is <emphasis>big</emphasis>."
1739 "Det er ikke på grunn av at den er teknologi at Storteknologien kan utøve "
1740 "overvåkning, men på grunn av at den er <emphasis>stor</emphasis>."
1742 #. type: Content of: <book><chapter><sect1><para>
1744 "Facebook offers similar tools to app developers, so the apps — games, fart "
1745 "machines, business review services, apps for keeping abreast of your kid’s "
1746 "schooling — you use will send information about your activities to Facebook "
1747 "even if you don’t have a Facebook account and even if you don’t download or "
1748 "use Facebook apps. On top of all that, Facebook buys data from third-party "
1749 "brokers on shopping habits, physical location, use of <quote>loyalty</quote> "
1750 "programs, financial transactions, etc., and cross-references that with the "
1751 "dossiers it develops on activity on Facebook and with apps and the public "
1754 "Facebook tilbyr lignende verktøy til app-utviklere, slik at app-ene du "
1755 "bruker — spill, prompemaskiner, selskapsvurderingstjenester, app-er for å "
1756 "holde styr på skolehverdagen til ungene dine — vil sende informasjon om det "
1757 "du driver med til Facebook selv om du ikke har Facebook-konto og selv om du "
1758 "ikke laster ned eller bruker Facebook-app-er. Ikke nok med det, Facebook "
1759 "kjøper data fra tredjeparts datameglere om handlevaner, fysisk plassering, "
1760 "bruk av <quote>loyalitetsprogrammer</quote>, finansielle transaksjoner, etc, "
1761 "og kobler dette med personprofiler som utvikles basert på aktiviteten på "
1762 "Facebook, med app-er og den offentlige verdensveven."
1764 #. type: Content of: <book><chapter><sect1><para>
1766 "Though it’s easy to integrate the web with Facebook — linking to news "
1767 "stories and such — Facebook products are generally not available to be "
1768 "integrated back into the web itself. You can embed a tweet in a Facebook "
1769 "post, but if you embed a Facebook post in a tweet, you just get a link back "
1770 "to Facebook and must log in before you can see it. Facebook has used extreme "
1771 "technological and legal countermeasures to prevent rivals from allowing "
1772 "their users to embed Facebook snippets in competing services or to create "
1773 "alternative interfaces to Facebook that merge your Facebook inbox with those "
1774 "of other services that you use."
1776 "Selv om det er enkelt å integrere fra verdensveven til Facebook, å linke til "
1777 "nyheter og slike ting, så er produktene pa Facebook generelt sett ikke "
1778 "tilgjengelig for integering tilbake til verdensveven. Du kan bake inn en "
1779 "twittermelding i en Facebook-melding, men hvis du forsøker å bake inn en "
1780 "Facebook-melding i en twittermelding, så får du bare en lenke tilbake til "
1781 "Facebook og må logge inn for å se den. Facebook har brukt ekstreme "
1782 "teknologiske og juridiske mottiltak for å hindre rivaler fra å gjøre det "
1783 "mulig for deres brukere å bake inn snutter fra Facebook i konkurrerende "
1784 "tjenester, eller lage alternative grensesnitt til Facebook som slår sammen "
1785 "nye meldinger på Facebook med de fra andre tjenester du bruker."
1787 #. type: Content of: <book><chapter><sect1><para>
1789 "And Facebook is incredibly popular, with 2.3 billion claimed users (though "
1790 "many believe this figure to be inflated). Facebook has been used to organize "
1791 "genocidal pogroms, racist riots, anti-vaccination movements, flat Earth "
1792 "cults, and the political lives of some of the world’s ugliest, most brutal "
1793 "autocrats. There are some really alarming things going on in the world, and "
1794 "Facebook is implicated in many of them, so it’s easy to conclude that these "
1795 "bad things are the result of Facebook’s mind-control system, which it rents "
1796 "out to anyone with a few bucks to spend."
1798 "Og Facebook er utrolig populær, med 2.3 milliarder påståtte brukere (selv om "
1799 "mange tror dette tallet er blåst opp). Facebook har vært brukt til å "
1800 "organisere folkemord, rasistiske opptøyer, antivaksinebevegelser, flat jord-"
1801 "kulter og det politiske livet til noen av verdens styggeste, mest brutale "
1802 "autokrater. Det er i sannhet mange alarmerende ting som foregår i verden, og "
1803 "Facebook er implisert i mange av dem, så det er enkelt å konkludere med at "
1804 "disse stygge tingene som foregår er resultat av tankekontrollsystemet til "
1805 "Facebook, som de leier ut til enhver med penger å bruke på det."
1807 #. type: Content of: <book><chapter><sect1><para>
1809 "To understand what role Facebook plays in the formulation and mobilization "
1810 "of antisocial movements, we need to understand the dual nature of Facebook."
1812 "For å forstå hvilken rolle Facebook har i formuleringen og mobiliseringen av "
1813 "antisosiale bevegelser, så må vi forstå Facebook sin splittede natur."
1815 #. type: Content of: <book><chapter><sect1><para>
1817 "Because it has a lot of users and a lot of data about those users, Facebook "
1818 "is a very efficient tool for locating people with hard-to-find traits, the "
1819 "kinds of traits that are widely diffused in the population such that "
1820 "advertisers have historically struggled to find a cost-effective way to "
1821 "reach them. Think back to refrigerators: Most of us only replace our major "
1822 "appliances a few times in our entire lives. If you’re a refrigerator "
1823 "manufacturer or retailer, you have these brief windows in the life of a "
1824 "consumer during which they are pondering a purchase, and you have to somehow "
1825 "reach them. Anyone who’s ever registered a title change after buying a house "
1826 "can attest that appliance manufacturers are incredibly desperate to reach "
1827 "anyone who has even the slenderest chance of being in the market for a new "
1830 "På grunn av at Facebook har veldig mange brukere og veldig mye data om disse "
1831 "brukerne, så er Facebook et veldig effektivt verktøy for å spore opp folk "
1832 "med egenskaper som det er vanskelig å finne. Det vil si den type egenskaper "
1833 "som er veldig spredt i populasjonen slik at markedsførere historisk har "
1834 "slitt med å finne kostnadseffektive måter å nå dem. La oss gå tilbake til "
1835 "kjøleskap. De fleste av oss bytter bare våre store apparater noen få ganger "
1836 "i livet. Hvis du er en kjøleskapsprodusent eller -forhandler, så har du bare "
1837 "disse små lukene i en forbrukers liv når de vurderer slike kjøp, og du må "
1838 "finne en måte å nå dem da. Alle som har lagt inn en statusendring etter å ha "
1839 "kjøpt et hus kan skrive under på at utstyrsprodusenter er utrolig desperate "
1840 "etter å nå enhver der det er den minste sjanse for at de er i markedet etter "
1841 "ett nytt kjøleskap."
1843 #. type: Content of: <book><chapter><sect1><para>
1845 "Facebook makes finding people shopping for refrigerators a <emphasis>lot</"
1846 "emphasis> easier. It can target ads to people who’ve registered a new home "
1847 "purchase, to people who’ve searched for refrigerator buying advice, to "
1848 "people who have complained about their fridge dying, or any combination "
1849 "thereof. It can even target people who’ve recently bought <emphasis>other</"
1850 "emphasis> kitchen appliances on the theory that someone who’s just replaced "
1851 "their stove and dishwasher might be in a fridge-buying kind of mood. The "
1852 "vast majority of people who are reached by these ads will not be in the "
1853 "market for a new fridge, but — crucially — the percentage of people who "
1854 "<emphasis>are</emphasis> looking for fridges that these ads reach is "
1855 "<emphasis>much</emphasis> larger than it is than for any group that might be "
1856 "subjected to traditional, offline targeted refrigerator marketing."
1858 "Facebook gjør det <emphasis>mye</emphasis> enklere å finne folk som handler "
1859 "kjøleskap . Det kan målrette annonser mot folk som har registrert et nytt "
1860 "boligkjøp, mot folk som har søkt etter råd om kjøp av kjøleskap, mot folk "
1861 "som har klaget over at kjøleskapet deres dør, eller en kombinasjon av disse. "
1862 "Det kan til og med målrette mot folk som nylig har kjøpt <emphasis> "
1863 "kjøkkenutstyr</emphasis> med teorien om at noen som nettopp har erstattet "
1864 "komfyren og oppvaskmaskinen, kan være i humør til å kjøpe et kjøleskap. De "
1865 "aller fleste som nås av disse annonsene, vil ikke være i markedet etter et "
1866 "nytt kjøleskap, men — det avgjørende er at prosentandelen av personer som "
1867 "<emphasis>er</emphasis> på jakt etter kjøleskap som disse annonsene når, er "
1868 "<emphasis>mye</emphasis> større enn for noen gruppe som kan bli utsatt for "
1869 "tradisjonell, målrettet kjøleskapmarkedsføring i den fysiske verden."
1871 #. type: Content of: <book><chapter><sect1><para>
1873 "Facebook also makes it a lot easier to find people who have the same rare "
1874 "disease as you, which might have been impossible in earlier eras — the "
1875 "closest fellow sufferer might otherwise be hundreds of miles away. It makes "
1876 "it easier to find people who went to the same high school as you even though "
1877 "decades have passed and your former classmates have all been scattered to "
1878 "the four corners of the Earth."
1880 "Facebook gjør det også mye enklere å finne folk som har samme sjeldne sykdom "
1881 "som deg, noe som kan ha vært umulig i tidligere - den nærmeste med samme "
1882 "lidelse kan ellers være hundrevis av miles unna. Det gjør det lettere å "
1883 "finne folk som gikk på samme videregående skole som deg, selv om flere tiår "
1884 "er gått og dine tidligere klassekamerater har blitt spredt for alle "
1887 #. type: Content of: <book><chapter><sect1><para>
1889 "Facebook also makes it much easier to find people who hold the same rare "
1890 "political beliefs as you. If you’ve always harbored a secret affinity for "
1891 "socialism but never dared utter this aloud lest you be demonized by your "
1892 "neighbors, Facebook can help you discover other people who feel the same way "
1893 "(and it might just demonstrate to you that your affinity is more widespread "
1894 "than you ever suspected). It can make it easier to find people who share "
1895 "your sexual identity. And again, it can help you to understand that what "
1896 "you thought was a shameful secret that affected only you was really a widely "
1897 "shared trait, giving you both comfort and the courage to come out to the "
1898 "people in your life."
1900 "Facebook gjør det også mye enklere å finne folk som har samme sjeldne "
1901 "politiske overbevisning som deg. Hvis du alltid har hatt en hemmelig "
1902 "dragning for sosialisme, men aldri våget å ytre dette høyt for at du ikke "
1903 "skal bli kritisert av naboene dine, kan Facebook hjelpe deg med å oppdage "
1904 "andre mennesker som føler det på samme måte (og det kan kanskje vise deg at "
1905 "din dragning er mer utbredt enn du noen gang har trodd). Det kan gjøre det "
1906 "enklere å finne personer som deler din seksuelle identitet. Og igjen, det "
1907 "kan hjelpe deg å forstå at det du trodde var en skammelig hemmelighet som "
1908 "bare påvirket deg, i virkeligheten var en allment delt egenskap, noe som gir "
1909 "deg både trygghet og mot til å komme ut til personene i livet ditt."
1911 #. type: Content of: <book><chapter><sect1><para>
1913 "All of this presents a dilemma for Facebook: Targeting makes the company’s "
1914 "ads more effective than traditional ads, but it also lets advertisers see "
1915 "just how effective their ads are. While advertisers are pleased to learn "
1916 "that Facebook ads are more effective than ads on systems with less "
1917 "sophisticated targeting, advertisers can also see that in nearly every case, "
1918 "the people who see their ads ignore them. Or, at best, the ads work on a "
1919 "subconscious level, creating nebulous unmeasurables like <quote>brand "
1920 "recognition.</quote> This means that the price per ad is very low in nearly "
1923 "Alt dette presenterer et dilemma for Facebook: Målretting gjør selskapets "
1924 "annonser mer effektive enn tradisjonelle annonser, men det lar også "
1925 "annonsører se hvor effektiv annonsene deres er. Annonsører er glade for å "
1926 "høre at Facebook-annonser er mer effektive enn annonser på systemer med "
1927 "mindre sofistikert målretting, men annonsører kan også se at i nesten alle "
1928 "tilfeller blir annonsene ignorerer av personene som ser dem. Eller i beste "
1929 "fall fungerer annonsene på et underbevisst nivå, og skaper en ikke målbar "
1930 "<quote>merkevaregjenkjenning</quote>. Dette betyr at prisen per annonse er "
1931 "svært lav i nesten alle tilfeller."
1933 #. type: Content of: <book><chapter><sect1><para>
1935 "To make things worse, many Facebook groups spark precious little discussion. "
1936 "Your little-league soccer team, the people with the same rare disease as "
1937 "you, and the people you share a political affinity with may exchange the odd "
1938 "flurry of messages at critical junctures, but on a daily basis, there’s not "
1939 "much to say to your old high school chums or other hockey-card collectors."
1941 "For å gjøre ting verre, starter mange Facebook-grupper svært lite diskusjon. "
1942 "Ditt lokale fotballag, folk med samme sjeldne sykdom som deg, og de du deler "
1943 "en politisk interesse med, kan utveksle en merkelige miks av meldinger på "
1944 "kritiske tidspunkt, men i hverdagen er det ikke mye å si til dine gamle "
1945 "kamerater fra videregående, eller andre fotballkort-samlere."
1947 #. type: Content of: <book><chapter><sect1><para>
1949 "With nothing but <quote>organic</quote> discussion, Facebook would not "
1950 "generate enough traffic to sell enough ads to make the money it needs to "
1951 "continually expand by buying up its competitors while returning handsome "
1952 "sums to its investors."
1954 "Med bare diskusjoner som vokste frem <quote>naturlig</quote>, ville Facebook "
1955 "ikke generere nok trafikk til å selge tilstrekkelig med annonser til å tjene "
1956 "pengene den trenger for å kontinuerlig utvide ved å kjøpe opp sine "
1957 "konkurrenter mens de gir kjekke summer i utbytte til sine investorer."
1959 #. type: Content of: <book><chapter><sect1><para>
1961 "So Facebook has to gin up traffic by sidetracking its own forums: Every time "
1962 "Facebook’s algorithm injects controversial materials — inflammatory "
1963 "political articles, conspiracy theories, outrage stories — into a group, it "
1964 "can hijack that group’s nominal purpose with its desultory discussions and "
1965 "supercharge those discussions by turning them into bitter, unproductive "
1966 "arguments that drag on and on. Facebook is optimized for engagement, not "
1967 "happiness, and it turns out that automated systems are pretty good at "
1968 "figuring out things that people will get angry about."
1970 "Så Facebook må bidra til å øke trafikken ved å spore av egne fora: Hver gang "
1971 "Facebooks algoritme setter inn kontroversielt materiale — brennhete "
1972 "politiske artikler, konspirasjonsteorier, rasende historier — inn i en "
1973 "gruppe, så kan de kapre denne gruppens tiltenkte formål med sine fornærmende "
1974 "diskusjoner og ødelegge disse diskusjonene ved å gjøre dem til bitre, "
1975 "uproduktive argumentasjoner. Facebook er optimalisert for engasjement, ikke "
1976 "lykke, og det viser seg at automatiserte systemer er ganske flinke til å "
1977 "finne ting som folk vil bli sinte over."
1979 #. type: Content of: <book><chapter><sect1><para>
1981 "Facebook <emphasis>can</emphasis> modify our behavior but only in a couple "
1982 "of trivial ways. First, it can lock in all your friends and family members "
1983 "so that you check and check and check with Facebook to find out what they "
1984 "are up to; and second, it can make you angry and anxious. It can force you "
1985 "to choose between being interrupted constantly by updates — a process that "
1986 "breaks your concentration and makes it hard to be introspective — and "
1987 "staying in touch with your friends. This is a very limited form of mind "
1988 "control, and it can only really make us miserable, angry, and anxious."
1990 "Facebook <emphasis> kan</emphasis> endre vår oppførsel, men bare på et par "
1991 "trivielle måter. For det første kan det låse inne alle dine venner og "
1992 "slektninger slik at du sjekker og sjekker og sjekker med Facebook for å "
1993 "finne ut hva de gjør; og for det andre, det kan gjøre deg sint og engstelig. "
1994 "Det kan tvinge deg til å velge mellom å bli avbrutt hele tiden av "
1995 "oppdateringer — en prosess som bryter konsentrasjonen og gjør det vanskelig "
1996 "å være innadvendt — samt holde kontakten med vennene dine. Dette er en svært "
1997 "begrenset form for mental kontroll, og det kan i virkeligheten bare gjøre "
1998 "oss ulykkelige, sinte og engstelige."
2000 #. type: Content of: <book><chapter><sect1><para>
2002 "This is why Facebook’s targeting systems — both the ones it shows to "
2003 "advertisers and the ones that let users find people who share their "
2004 "interests — are so next-gen and smooth and easy to use as well as why its "
2005 "message boards have a toolset that seems like it hasn’t changed since the "
2006 "mid-2000s. If Facebook delivered an equally flexible, sophisticated message-"
2007 "reading system to its users, those users could defend themselves against "
2008 "being nonconsensually eyeball-fucked with Donald Trump headlines."
2010 "Dette er grunnen til at Facebooks målrettingssystemer – både de som vises "
2011 "til annonsører, og de som lar brukerne finne folk som deler deres interesser "
2012 "— er så moderne, glatte, og enkle å bruke, samtidig som meldingstavlene har "
2013 "et verktøysett som virker som om det ikke har endret seg siden midten av "
2014 "2000-tallet. Hvis Facebook leverte et tilsvarende fleksibelt og sofistikert "
2015 "system for meldingslesing til sine brukere, da kunne disse brukerne forsvart "
2016 "seg mot å få øynene dratt uten samtykke mot blikkfangende overskrifter om "
2019 #. type: Content of: <book><chapter><sect1><para>
2021 "The more time you spend on Facebook, the more ads it gets to show you. The "
2022 "solution to Facebook’s ads only working one in a thousand times is for the "
2023 "company to try to increase how much time you spend on Facebook by a factor "
2024 "of a thousand. Rather than thinking of Facebook as a company that has "
2025 "figured out how to show you exactly the right ad in exactly the right way to "
2026 "get you to do what its advertisers want, think of it as a company that has "
2027 "figured out how to make you slog through an endless torrent of arguments "
2028 "even though they make you miserable, spending so much time on the site that "
2029 "it eventually shows you at least one ad that you respond to."
2031 "Jo mer tid du bruker på Facebook, jo flere annonser får de vist deg. "
2032 "Løsningen når for Facebooks annonser fungerer bare én gang av tusen, er at "
2033 "selskapet prøver å øke hvor mye tid du bruker på Facebook med en faktor på "
2034 "tusen. I stedet for å tenke på Facebook som et selskap som har funnet ut "
2035 "hvordan det skal vise deg nøyaktig den riktige annonsen på nøyaktig riktig "
2036 "måte for å få deg til å gjøre hva annonsørene vil, tenk på det som et "
2037 "selskap som har funnet ut hvordan det får deg til å slite deg gjennom en "
2038 "endeløs strøm av argumenter, selv om de får deg til å føle deg elendig, men "
2039 "bruker så mye tid på nettstedet, at det til slutt viser deg minst én annonse "
2042 #. type: Content of: <book><chapter><sect1><title>
2043 msgid "Monopoly and the right to the future tense"
2044 msgstr "Monopol og retten til den spennende fremtiden"
2046 #. type: Content of: <book><chapter><sect1><para>
2048 "Zuboff and her cohort are particularly alarmed at the extent to which "
2049 "surveillance allows corporations to influence our decisions, taking away "
2050 "something she poetically calls <quote>the right to the future tense</quote> "
2051 "— that is, the right to decide for yourself what you will do in the future."
2053 "Zuboff og andre nær henne er spesielt skremt over i hvilken grad overvåking "
2054 "gjør det mulig for selskaper å påvirke våre beslutninger, og tar bort noe "
2055 "hun poetisk kaller <quote>retten til en spennende fremtid</quote> - det vil "
2056 "si retten til å bestemme selv hva du vil gjøre i fremtiden."
2058 #. type: Content of: <book><chapter><sect1><para>
2060 "It’s true that advertising can tip the scales one way or another: When "
2061 "you’re thinking of buying a fridge, a timely fridge ad might end the search "
2062 "on the spot. But Zuboff puts enormous and undue weight on the persuasive "
2063 "power of surveillance-based influence techniques. Most of these don’t work "
2064 "very well, and the ones that do won’t work for very long. The makers of "
2065 "these influence tools are confident they will someday refine them into "
2066 "systems of total control, but they are hardly unbiased observers, and the "
2067 "risks from their dreams coming true are very speculative."
2069 "Det er sant at annonsering kan gi utslag på en eller annen måte: Når du "
2070 "tenker på å kjøpe et kjøleskap, så kan en kjøleskapsannonse i rette øyeblikk "
2071 "avslutte letingen der og da. Men Zuboff legger enorm og utilbørlig vekt på "
2072 "den overbevisende kraften i overvåkingsbaserte påvirkningsteknikker. De "
2073 "fleste av disse fungerer ikke så bra, og de som gjør vil ikke fungere veldig "
2074 "lenge. Skaperne av disse påvirkningsverktøyene er sikre på at de en dag vil "
2075 "raffinere dem til systemer som gir total kontroll, men de er neppe upartiske "
2076 "observatører, og risikoen for at drømmene deres går i oppfyllelse er svært "
2079 #. type: Content of: <book><chapter><sect1><para>
2081 "By contrast, Zuboff is rather sanguine about 40 years of lax antitrust "
2082 "practice that has allowed a handful of companies to dominate the internet, "
2083 "ushering in an information age with, <ulink url=\"https://twitter.com/"
2084 "tveastman/status/1069674780826071040\">as one person on Twitter noted</"
2085 "ulink>, five giant websites each filled with screenshots of the other four."
2087 "Derimot er Zuboff ganske avslappet i forhold til 40 år med slapp antitrust-"
2088 "praksis, som har tillatt en håndfull selskaper å dominere Internettet, "
2089 "innlede en informasjonsalder med, <ulink url=\"https://twitter.com/tveastman/"
2090 "status/1069674780826071040\">som en person på Twitter bemerket</ulink>, fem "
2091 "gigantiske nettsteder hver fylt med skjermbilder fra de fire andre."
2093 #. type: Content of: <book><chapter><sect1><para>
2095 "However, if we are to be alarmed that we might lose the right to choose for "
2096 "ourselves what our future will hold, then monopoly’s nonspeculative, "
2097 "concrete, here-and-now harms should be front and center in our debate over "
2100 "Hvis vi imidlertid skal bli skremt over at vi kan miste retten til å selv "
2101 "velge hva vår fremtid skal innebære, så bør monopolets ikke-hypotetiske, "
2102 "konkrete, her-og-nå skader være i fokus for vår debatt om teknologipolitikk."
2104 #. type: Content of: <book><chapter><sect1><para>
2106 "Start with <quote>digital rights management.</quote> In 1998, Bill Clinton "
2107 "signed the Digital Millennium Copyright Act (DMCA) into law. It’s a complex "
2108 "piece of legislation with many controversial clauses but none more so than "
2109 "Section 1201, the <quote>anti-circumvention</quote> rule."
2111 "La oss starte med <quote>digitale restriksjonsmekanismer</quote>. I 1998 "
2112 "undertegnet Bill Clinton loven Digital Millennium Copyright Act (DMCA). Det "
2113 "er et komplekst lovverk med mange kontroversielle bestemmelser, men ingen "
2114 "mer enn § 1201, <quote>anti-omgåelsesregelen</quote>."
2116 #. type: Content of: <book><chapter><sect1><para>
2118 "This is a blanket ban on tampering with systems that restrict access to "
2119 "copyrighted works. The ban is so thoroughgoing that it prohibits removing a "
2120 "copyright lock even when no copyright infringement takes place. This is by "
2121 "design: The activities that the DMCA’s Section 1201 sets out to ban are not "
2122 "copyright infringements; rather, they are legal activities that frustrate "
2123 "manufacturers’ commercial plans."
2125 "Dette er et heldekkede forbud mot å tukle med systemer som begrenser adgang "
2126 "til opphavsrettsbeskyttede verk. Forbudet er så gjennomgripende at det at "
2127 "det forbyr å fjerne en opphavsrettslås, selv uten at det skjer noe brudd på "
2128 "opphavsretten; Aktivitetene som DMCAs Seksjon 1201 skal forby, er ikke brudd "
2129 "på opphavsretten; snarere er det lovlige aktiviteter som frustrerer "
2130 "produsentenes kommersielle planer."
2132 #. type: Content of: <book><chapter><sect1><para>
2134 "For example, Section 1201’s first major application was on DVD players as a "
2135 "means of enforcing the region coding built into those devices. DVD-CCA, the "
2136 "body that standardized DVDs and DVD players, divided the world into six "
2137 "regions and specified that DVD players must check each disc to determine "
2138 "which regions it was authorized to be played in. DVD players would have "
2139 "their own corresponding region (a DVD player bought in the U.S. would be "
2140 "region 1 while one bought in India would be region 5). If the player and the "
2141 "disc’s region matched, the player would play the disc; otherwise, it would "
2144 "For eksempel var første store anvendelse av paragraf 1201 DVD-spillere, som "
2145 "en måte til å håndheve regionkodingen som er innebygd i disse enhetene. DVD-"
2146 "CCA, som standardiserte DVDer og DVD-spillere, delte verden inn i seks "
2147 "regioner og spesifiserte at DVD-spillere må sjekke hver plate for å finne ut "
2148 "hvilke regioner den var autorisert til å spilles av i. DVD-spillere ville ha "
2149 "sin egen tilsvarende region (en DVD-spiller kjøpt i USA ville være region 1 "
2150 "mens en kjøpt i India ville være region 5). Hvis spilleren og platens region "
2151 "sammenfalt, kunne spilleren spille av platen; Ellers ville den avvise den."
2153 #. type: Content of: <book><chapter><sect1><para>
2155 "However, watching a lawfully produced disc in a country other than the one "
2156 "where you purchased it is not copyright infringement — it’s the opposite. "
2157 "Copyright law imposes this duty on customers for a movie: You must go into a "
2158 "store, find a licensed disc, and pay the asking price. Do that — and "
2159 "<emphasis>nothing else</emphasis> — and you and copyright are square with "
2162 "Men å se en lovlig produsert plate i et annet land enn den der du kjøpte "
2163 "den, er ikke brudd på åndsverksloven – det er det motsatte. Åndsverksloven "
2164 "pålegger kundene denne plikten for en film: Du må gå inn i en butikk, finne "
2165 "en lisensiert plate og betale prisen for den. Gjør det — og "
2166 "<emphasis>ingenting annet</emphasis> — så har du og åndsverksloven ingenting "
2169 #. type: Content of: <book><chapter><sect1><para>
2171 "The fact that a movie studio wants to charge Indians less than Americans or "
2172 "release in Australia later than it releases in the U.K. has no bearing on "
2173 "copyright law. Once you lawfully acquire a DVD, it is no copyright "
2174 "infringement to watch it no matter where you happen to be."
2176 "Det faktum at et filmstudio ønsker å kreve mindre betaling fra indere enn "
2177 "amerikanere eller gi den ut i Australia senere enn i Storbritannia, har "
2178 "ingen betydning for åndsverksloven. Når du lovlig anskaffer en DVD, er det "
2179 "ingen brudd på opphavsretten å se den uansett hvor du tilfeldigvis er."
2181 #. type: Content of: <book><chapter><sect1><para>
2183 "So DVD and DVD player manufacturers would not be able to use accusations of "
2184 "abetting copyright infringement to punish manufacturers who made "
2185 "noncompliant players that would play discs from any region or repair shops "
2186 "that modified players to let you watch out-of-region discs or software "
2187 "programmers who created programs to let you do this."
2189 "Så produsenter av DVD og DVD-spillere skulle ikke være i stand til å bruke "
2190 "beskyldninger om brudd på opphavsretten for å straffe produsenter som laget "
2191 "ikke-samsvarende spillere som kunne spille plater fra en hvilken som helst "
2192 "region, eller reparasjonsverksteder som endret spillere for å la deg se "
2193 "disker utenfor riktig region, eller dataprogrammerere som laget programmer "
2194 "som lot deg gjøre dette."
2196 #. type: Content of: <book><chapter><sect1><para>
2198 "That’s where Section 1201 of the DMCA comes in: By banning tampering with an "
2199 "<quote>access control,</quote> the rule gave manufacturers and rights "
2200 "holders standing to sue competitors who released superior products with "
2201 "lawful features that the market demanded (in this case, region-free players)."
2203 "Det er der Section 1201 i DMCA kommer inn: Ved å forby tukling med en "
2204 "<quote>tilgangskontroll,</quote> ga regelen produsenter og rettighetshavere "
2205 "grunnlag for å saksøke konkurrenter som markedsførte bedre produkter med "
2206 "lovlige egenskaper som markedet krevde (i dette tilfellet regionfrie "
2209 #. type: Content of: <book><chapter><sect1><para>
2211 "This is an odious scam against consumers, but as time went by, Section 1201 "
2212 "grew to encompass a rapidly expanding constellation of devices and services "
2213 "as canny manufacturers have realized certain things:"
2215 "Dette er en stygg svindel mot forbrukerne, men etter hvert som tiden gikk, "
2216 "vokste Section 1201 til å omfatte en raskt voksende samling av enheter og "
2217 "tjenester etterhvert som dyktige produsenter har innsett visse ting:"
2219 #. type: Content of: <book><chapter><sect1><itemizedlist><listitem><para>
2221 "Any device with software in it contains a <quote>copyrighted work</quote> — "
2222 "i.e., the software."
2224 "Alt utstyr med programvare i, inneholder et <quote>opphavsrettsbeskyttet "
2225 "arbeid</quote> – det vil si programvaren."
2227 #. type: Content of: <book><chapter><sect1><itemizedlist><listitem><para>
2229 "A device can be designed so that reconfiguring the software requires "
2230 "bypassing an <quote>access control for copyrighted works,</quote> which is a "
2231 "potential felony under Section 1201."
2233 "Datautstyr kan konstrueres slik at å rekonfigurere programvaren krever at en "
2234 "omgår en <quote>adgangskontroll for opphavsrettsbeskyttede arbeider </"
2235 "quote>som er et potensielt lovbrudd etter Section 1201."
2237 #. type: Content of: <book><chapter><sect1><itemizedlist><listitem><para>
2239 "Thus, companies can control their customers’ behavior after they take home "
2240 "their purchases by designing products so that all unpermitted uses require "
2241 "modifications that fall afoul of Section 1201."
2243 "Dermed kan selskaper kontrollere kundenes atferd, etterat de har tatt med "
2244 "seg sine kjøp hjem, ved å designe produkter slik at alle ikke-tillatt bruk "
2245 "krever modifiseringer som bryter med Section 1201."
2247 #. type: Content of: <book><chapter><sect1><para>
2249 "Section 1201 then becomes a means for manufacturers of all descriptions to "
2250 "force their customers to arrange their affairs to benefit the manufacturers’ "
2251 "shareholders instead of themselves."
2253 "Section 1201 blir da et middel for produsenter av alle beskrivelser til å "
2254 "tvinge sine kunder til å ordne sine saker til fordel for produsentenes "
2255 "aksjonærer i stedet til fordel for kundene selv."
2257 #. type: Content of: <book><chapter><sect1><para>
2259 "This manifests in many ways: from a new generation of inkjet printers that "
2260 "use countermeasures to prevent third-party ink that cannot be bypassed "
2261 "without legal risks to similar systems in tractors that prevent third-party "
2262 "technicians from swapping in the manufacturer’s own parts that are not "
2263 "recognized by the tractor’s control system until it is supplied with a "
2264 "manufacturer’s unlock code."
2266 "Dette manifesterer seg på mange måter: Fra en ny generasjon blekkskrivere "
2267 "som bruker mottiltak for å forhindre tredjepartsblekk som ikke kan omgås "
2268 "uten juridisk risiko, - til lignende systemer i traktorer som hindrer "
2269 "tredjepartsteknikkere i å bytte ut produsentens egne deler, med deler som "
2270 "ikke gjenkjennes av traktorens kontrollsystem før den leveres med den "
2271 "opprinnelige produsentens opplåsingskode."
2273 #. type: Content of: <book><chapter><sect1><para>
2275 "Closer to home, Apple’s iPhones use these measures to prevent both third-"
2276 "party service and third-party software installation. This allows Apple to "
2277 "decide when an iPhone is beyond repair and must be shredded and landfilled "
2278 "as opposed to the iPhone’s purchaser. (Apple is notorious for its "
2279 "environmentally catastrophic policy of destroying old electronics rather "
2280 "than permitting them to be cannibalized for parts.) This is a very useful "
2281 "power to wield, especially in light of CEO Tim Cook’s January 2019 warning "
2282 "to investors that the company’s profits are endangered by customers choosing "
2283 "to hold onto their phones for longer rather than replacing them."
2285 "Nærmere hjemme bruker Apples iPhone disse tiltakene for å forhindre både "
2286 "tredjepartstjeneste og tredjeparts programvareinstallasjon. Dette gjør at "
2287 "Apple kan bestemme når en iPhone ikke kan repareres og må makuleres og "
2288 "deponeres, imot hensynet til iPhone-kjøperen. (Apple er notorisk kjent for "
2289 "sin negative miljøpolitikk som ødelegger gammel elektronikk i stedet for "
2290 "tillate delebruk.) Dette er en svært nyttig maktutøvelse, spesielt i lys av "
2291 "at administrerende direktør Tim Cook i januar 2019 advarte investorer om at "
2292 "selskapets fortjeneste er truet av kunder som velger å beholde sine "
2293 "telefoner lenger i stedet for å erstatte dem."
2295 #. type: Content of: <book><chapter><sect1><para>
2297 "Apple’s use of copyright locks also allows it to establish a monopoly over "
2298 "how its customers acquire software for their mobile devices. The App Store’s "
2299 "commercial terms guarantee Apple a share of all revenues generated by the "
2300 "apps sold there, meaning that Apple gets paid when you buy an app from its "
2301 "store and then continues to get paid every time you buy something using that "
2302 "app. This comes out of the bottom line of software developers, who must "
2303 "either charge more or accept lower profits for their products."
2305 "Apples bruk av opphavsrettslåser gjør det også mulig å monopolisere kundenes "
2306 "programvarekjøp til sine mobile enheter. App Stores kommersielle vilkår "
2307 "garanterer Apple en andel av alle inntekter generert av appene som selges "
2308 "der, noe som betyr at Apple får betalt når du kjøper en app fra butikken og "
2309 "deretter fortsetter å få betalt hver gang du kjøper noe ved hjelp av den "
2310 "appen. Dette kommer ra bunnlinjen til programvareutviklere, som enten må ta "
2311 "mer betalt eller akseptere lavere fortjeneste for sine produkter."
2313 #. type: Content of: <book><chapter><sect1><para>
2315 "Crucially, Apple’s use of copyright locks gives it the power to make "
2316 "editorial decisions about which apps you may and may not install on your own "
2317 "device. Apple has used this power to <ulink url=\"https://www.telegraph.co."
2318 "uk/technology/apple/5982243/Apple-bans-dictionary-from-App-Store-over-swear-"
2319 "words.html\">reject dictionaries</ulink> for containing obscene words; to "
2320 "<ulink url=\"https://www.vice.com/en_us/article/538kan/apple-just-banned-the-"
2321 "app-that-tracks-us-drone-strikes-again\">limit political speech</ulink>, "
2322 "especially from apps that make sensitive political commentary such as an app "
2323 "that notifies you every time a U.S. drone kills someone somewhere in the "
2324 "world; and to <ulink url=\"https://www.eurogamer.net/articles/2016-05-19-"
2325 "palestinian-indie-game-must-not-be-called-a-game-apple-says\">object to a "
2326 "game</ulink> that commented on the Israel-Palestine conflict."
2328 "Avgjørende er det at Apples bruk av opphavsrett låser inn og gir den makt "
2329 "til å ta redaksjonelle beslutninger om hvilke apper du kan og ikke kan "
2330 "installere på din egen enhet. Apple har brukt denne makten til å <ulink url="
2331 "\"https://www.telegraph.co.uk/technology/apple/5982243/Apple-bans-dictionary-"
2332 "from-App-Store-over-swear-words.html\">avise ordbøker</ulink> for å "
2333 "inneholde uanstendige ord; til <ulink url=\"https://www.vice.com/en_us/"
2334 "article/538kan/apple-just-banned-the-app-that-tracks-us-drone-strikes-again\""
2335 ">begrense politiske uttalelser</ulink>, spesielt fra apper som gjør "
2336 "sensitive politiske kommentarer, som en app som varsler deg hver gang en "
2337 "amerikansk drone dreper noen et sted i verden; Og til <ulink url=\"https"
2338 "://www.eurogamer.net/articles/2016-05-19-palestinian-indie-game-must-not-be-"
2339 "called-a-game-apple-says\">har innvending mot et spill</ulink> som "
2340 "kommenterte Israel-Palestina-konflikten."
2342 #. type: Content of: <book><chapter><sect1><para>
2344 "Apple often justifies monopoly power over software installation in the name "
2345 "of security, arguing that its vetting of apps for its store means that it "
2346 "can guard its users against apps that contain surveillance code. But this "
2347 "cuts both ways. In China, the government <ulink url=\"https://www.ft.com/"
2348 "content/ad42e536-cf36-11e7-b781-794ce08b24dc\">ordered Apple to prohibit the "
2349 "sale of privacy tools</ulink> like VPNs with the exception of VPNs that had "
2350 "deliberately introduced flaws designed to let the Chinese state eavesdrop on "
2351 "users. Because Apple uses technological countermeasures — with legal "
2352 "backstops — to block customers from installing unauthorized apps, Chinese "
2353 "iPhone owners cannot readily (or legally) acquire VPNs that would protect "
2354 "them from Chinese state snooping."
2356 "Apple rettferdiggjør ofte monopolmakt over programvareinstallasjon ut fra "
2357 "sikkerhetshensynet, og hevder at dets verifisering av apper for butikken sin "
2358 "betyr at den kan beskytte brukerne mot apper som inneholder overvåkingskode. "
2359 "Men dette går begge veier. I Kina beordret regjeringen <ulink url=\"https"
2360 "://www.ft.com/content/ad42e536-cf36-11e7-b781-794ce08b24dc\">Apple til å "
2361 "forby salg av personvernverktøy</ulink> som VPN med unntak av VPN-er som "
2362 "bevisst hadde innført designfeil for å la den kinesiske staten tyvlytte på "
2363 "brukere. Fordi Apple bruker teknologiske mottiltak – med juridisk "
2364 "beskyttelse – for å blokkere kunder fra å installere uautoriserte apper, kan "
2365 "ikke kinesiske iPhone-eiere lett (eller lovlig) skaffe VPN-er som ville "
2366 "beskytte dem mot kinesisk statssnoking."
2368 #. type: Content of: <book><chapter><sect1><para>
2370 "Zuboff calls surveillance capitalism a <quote>rogue capitalism.</quote> "
2371 "Theoreticians of capitalism claim that its virtue is that it <ulink url="
2372 "\"https://en.wikipedia.org/wiki/Price_signal\">aggregates information in the "
2373 "form of consumers’ decisions</ulink>, producing efficient markets. "
2374 "Surveillance capitalism’s supposed power to rob its victims of their free "
2375 "will through computationally supercharged influence campaigns means that our "
2376 "markets no longer aggregate customers’ decisions because we customers no "
2377 "longer decide — we are given orders by surveillance capitalism’s mind-"
2380 "Zuboff kaller overvåkingskapitalismen en <quote>bedragersk kapitalisme. </"
2381 "quote> Kapitalismens teoretikere hevder at dens dyd er at den <ulink url="
2382 "\"https://en.wikipedia.org/wiki/Price_signal\">aggregerer informasjon om "
2383 "forbrukernes beslutninger</ulink>, som produserer effektive markeder. "
2384 "Overvåkingskapitalismens antatte makt til å bemektige seg sine ofres frie "
2385 "vilje gjennom beregnede, superladede innflytelseskampanjer som betyr at våre "
2386 "markeder ikke lenger samler kundenes beslutninger fordi vi kunder ikke "
2387 "lenger bestemmer - vi får ordrer av overvåkingskapitalismens "
2388 "tankekontrollstråler."
2390 #. type: Content of: <book><chapter><sect1><para>
2392 "If our concern is that markets cease to function when consumers can no "
2393 "longer make choices, then copyright locks should concern us at "
2394 "<emphasis>least</emphasis> as much as influence campaigns. An influence "
2395 "campaign might nudge you to buy a certain brand of phone; but the copyright "
2396 "locks on that phone absolutely determine where you get it serviced, which "
2397 "apps can run on it, and when you have to throw it away rather than fixing it."
2399 "Hvis vår bekymring er at markedene slutter å fungere når forbrukerne ikke "
2400 "lenger kan ta valg, bør opphavsrettslåser angå oss <emphasis>minst</"
2401 "emphasis> så mye som innflytelseskampanjer. En påvirkningskampanje kan skyve "
2402 "deg til å kjøpe et bestemt telefonmerke. men opphavsretten låser denne "
2403 "telefonen helt til å bestemme hvor du får det reparert, hvilke apper som kan "
2404 "kjøre på den, og når du må kvitte deg med den i stedet for å fikse den."
2406 #. type: Content of: <book><chapter><sect1><title>
2407 msgid "Search order and the right to the future tense"
2408 msgstr "Søkerekkefølge og retten til en spennende fremtid"
2410 #. type: Content of: <book><chapter><sect1><para>
2412 "Markets are posed as a kind of magic: By discovering otherwise hidden "
2413 "information conveyed by the free choices of consumers, those consumers’ "
2414 "local knowledge is integrated into a self-correcting system that makes "
2415 "efficient allocations—more efficient than any computer could calculate. But "
2416 "monopolies are incompatible with that notion. When you only have one app "
2417 "store, the owner of the store — not the consumer — decides on the range of "
2418 "choices. As Boss Tweed once said, <quote>I don’t care who does the electing, "
2419 "so long as I get to do the nominating.</quote> A monopolized market is an "
2420 "election whose candidates are chosen by the monopolist."
2422 "Markedene fremstilles som en slags magi: Ved å oppdage ellers skjult "
2423 "informasjon formidlet av de frie valgene til forbrukerne, blir disse "
2424 "forbrukernes lokale kunnskap integrert i et selv korrigerende system som "
2425 "gjør effektive tildelinger - mer effektive enn noen datamaskin kunne "
2426 "beregne. Men monopoler er uforenlige med den oppfatningen. Når du bare har "
2427 "én appbutikk, bestemmer eieren av butikken – ikke forbrukeren – bredden i "
2428 "utvalget. Som Boss Tweed en gang sa: <quote>Jeg bryr meg ikke om hvem som "
2429 "velger, så lenge jeg får lage innstillingen.</quote> Et monopolisert marked "
2430 "er et valg der utvalget er valgt ut av monopolisten."
2432 #. type: Content of: <book><chapter><sect1><para>
2434 "This ballot rigging is made more pernicious by the existence of monopolies "
2435 "over search order. Google’s search market share is about 90%. When Google’s "
2436 "ranking algorithm puts a result for a popular search term in its top 10, "
2437 "that helps determine the behavior of millions of people. If Google’s answer "
2438 "to <quote>Are vaccines dangerous?</quote> is a page that rebuts anti-vax "
2439 "conspiracy theories, then a sizable portion of the public will learn that "
2440 "vaccines are safe. If, on the other hand, Google sends those people to a "
2441 "site affirming the anti-vax conspiracies, a sizable portion of those "
2442 "millions will come away convinced that vaccines are dangerous."
2444 "Oppsettet av stemmeseddelen skades mer ved eksistensen av søkeorden-"
2445 "monopoler. Googles søkemarkedsandel er ca 90%. Når Googles "
2446 "rangeringsalgoritme legger et resultat for et populært søkeord i topp 10, "
2447 "bidrar det til å bestemme atferden til millioner av mennesker. Hvis Googles "
2448 "svar på <quote>Er vaksiner farlige?</quote> er en side som motbeviser anti-"
2449 "vaksine konspirasjonsteorier, vil en betydelig del av publikum lære at "
2450 "vaksiner er trygge. Hvis Google derimot sender disse menneskene til et "
2451 "nettsted som bekrefter anti-vaksine-konspirasjonene, vil en betydelig del av "
2452 "disse millionene komme bort overbevist om at vaksiner er farlige."
2454 #. type: Content of: <book><chapter><sect1><para>
2456 "Google’s algorithm is often tricked into serving disinformation as a "
2457 "prominent search result. But in these cases, Google isn’t persuading people "
2458 "to change their minds; it’s just presenting something untrue as fact when "
2459 "the user has no cause to doubt it."
2461 "Googles algoritme blir ofte lurt til å støtte desinformasjon som et tydelig "
2462 "søkeresultat. Men i disse tilfellene overtaler ikke Google folk til å "
2463 "ombestemme seg. det presenteres bare noe usant som faktum når brukeren ikke "
2464 "har noen grunn til å trekke det i tvil."
2466 #. type: Content of: <book><chapter><sect1><para>
2468 "This is true whether the search is for <quote>Are vaccines dangerous?</"
2469 "quote> or <quote>best restaurants near me.</quote> Most users will never "
2470 "look past the first page of search results, and when the overwhelming "
2471 "majority of people all use the same search engine, the ranking algorithm "
2472 "deployed by that search engine will determine myriad outcomes (whether to "
2473 "adopt a child, whether to have cancer surgery, where to eat dinner, where to "
2474 "move, where to apply for a job) to a degree that vastly outstrips any "
2475 "behavioral outcomes dictated by algorithmic persuasion techniques."
2477 "Dette gjelder enten søket er for <quote>Er vaksiner farlige?</quote> eller "
2478 "<quote>beste restauranter i nærheten av meg.</quote> De fleste brukere vil "
2479 "aldri se forbi den første siden med søkeresultater, og når det store "
2480 "flertallet bruker samme søkemotor, vil rangeringsalgoritmen gitt av denne "
2481 "søkemotoren bestemme utallige utfall (om å adoptere et barn, om å ha "
2482 "kreftkirurgi, hvor de skal spise middag, hvor de skal flytte, hvor du skal "
2483 "søke jobb) som i stor grad overgår mulige atferdsutfall diktert av "
2484 "algoritmiske overtalelsesteknikker."
2486 #. type: Content of: <book><chapter><sect1><para>
2488 "Many of the questions we ask search engines have no empirically correct "
2489 "answers: <quote>Where should I eat dinner?</quote> is not an objective "
2490 "question. Even questions that do have correct answers (<quote>Are vaccines "
2491 "dangerous?</quote>) don’t have one empirically superior source for that "
2492 "answer. Many pages affirm the safety of vaccines, so which one goes first? "
2493 "Under conditions of competition, consumers can choose from many search "
2494 "engines and stick with the one whose algorithmic judgment suits them best, "
2495 "but under conditions of monopoly, we all get our answers from the same place."
2497 "Mange av spørsmålene vi stiller til søkemotorer har ingen empirisk riktige "
2498 "svar: <quote>Hvor skal jeg spise middag?</quote> er ikke et objektivt "
2499 "spørsmål. Selv spørsmål som har riktige svar (<quote>Er vaksiner "
2500 "farlige?</quote>) har ikke en empirisk overlegen kilde til det svaret. Mange "
2501 "sider bekrefter sikkerheten til vaksiner, så hvilken går først? Ved "
2502 "konkurranse kan forbrukerne velge mellom mange søkemotorer og holde seg til "
2503 "den der algoritme-dommen passer best for dem, men i en monopolsituasjon får "
2504 "vi alle våre svar fra samme sted."
2506 #. type: Content of: <book><chapter><sect1><para>
2508 "Google’s search dominance isn’t a matter of pure merit: The company has "
2509 "leveraged many tactics that would have been prohibited under classical, pre-"
2510 "Ronald-Reagan antitrust enforcement standards to attain its dominance. After "
2511 "all, this is a company that has developed two major products: a really good "
2512 "search engine and a pretty good Hotmail clone. Every other major success "
2513 "it’s had — Android, YouTube, Google Maps, etc. — has come through an "
2514 "acquisition of a nascent competitor. Many of the company’s key divisions, "
2515 "such as the advertising technology of DoubleClick, violate the historical "
2516 "antitrust principle of structural separation, which forbade firms from "
2517 "owning subsidiaries that competed with their customers. Railroads, for "
2518 "example, were barred from owning freight companies that competed with the "
2519 "shippers whose freight they carried."
2521 "Googles søkedominans er ikke et spørsmål om ren fortjeneste: Selskapet har "
2522 "utnyttet mange taktikker som ville ha blitt forbudt under klassiske, pre-"
2523 "Ronald-Reagan antitrust håndhevelsestandarder for å oppnå sin dominans. "
2524 "Tross alt er dette et selskap som har utviklet to store produkter: En veldig "
2525 "god søkemotor og en ganske god Hot-mail klone. Hver annen større suksess det "
2526 "har hatt - Android, YouTube, Google Maps, etc. - har kommet gjennom et "
2527 "oppkjøp av en gryende konkurrent. Mange av selskapets sentrale divisjoner, "
2528 "som reklameteknologien til DoubleClick, bryter med det historiske "
2529 "antitrustprinsippet om strukturell separasjon, som forbød bedrifter å eie "
2530 "datterselskaper som konkurrerte med sine kunder. Jernbaner, for eksempel, "
2531 "ble utestengt fra å eie fraktselskaper som konkurrerte med avsenderne de "
2534 #. type: Content of: <book><chapter><sect1><para>
2536 "If we’re worried about giant companies subverting markets by stripping "
2537 "consumers of their ability to make free choices, then vigorous antitrust "
2538 "enforcement seems like an excellent remedy. If we’d denied Google the right "
2539 "to effect its many mergers, we would also have probably denied it its total "
2540 "search dominance. Without that dominance, the pet theories, biases, errors "
2541 "(and good judgment, too) of Google search engineers and product managers "
2542 "would not have such an outsized effect on consumer choice."
2544 "Hvis vi er bekymret for at gigantiske selskaper skal undergrave markeder ved "
2545 "å strippe forbrukerne evne til å gjøre frie valg, så er kraftig antitrust-"
2546 "håndhevelse et utmerket middel. Hvis vi hadde nektet Google retten til å "
2547 "gjennomføre sine mange fusjoner, ville vi også sannsynligvis ha nektet det "
2548 "sin totale søkedominans. Uten denne dominansen ville ikke yndlings-teoriene, "
2549 "skjevhetene, feilene (og god dømmekraft) hos Googlec søkeingeniører og "
2550 "produktansvarlige ha en så stor effekt på forbrukervalg."
2552 #. type: Content of: <book><chapter><sect1><para>
2554 "This goes for many other companies. Amazon, a classic surveillance "
2555 "capitalist, is obviously the dominant tool for searching Amazon — though "
2556 "many people find their way to Amazon through Google searches and Facebook "
2557 "posts — and obviously, Amazon controls Amazon search. That means that "
2558 "Amazon’s own self-serving editorial choices—like promoting its own house "
2559 "brands over rival goods from its sellers as well as its own pet theories, "
2560 "biases, and errors— determine much of what we buy on Amazon. And since "
2561 "Amazon is the dominant e-commerce retailer outside of China and since it "
2562 "attained that dominance by buying up both large rivals and nascent "
2563 "competitors in defiance of historical antitrust rules, we can blame the "
2564 "monopoly for stripping consumers of their right to the future tense and the "
2565 "ability to shape markets by making informed choices."
2567 "Dette gjelder også for mange andre selskaper. Amazon, en klassisk "
2568 "overvåkingskapitalist, er åpenbart det dominerende verktøyet for å søke i "
2569 "Amazon - selv om mange mennesker finner veien til Amazon gjennom Google-søk "
2570 "og Facebook-innlegg - og Amazon kontrollerer åpenbart Amazon-søk. Det betyr "
2571 "at Amazons egenbetjente redaksjonelle valg – som å fremme sine egne "
2572 "varemerker fremfor rivaliserende varer fra selgerne, samt egne "
2573 "yndlingsteorier, fordommer og feil – bestemmer mye av det vi kjøper på "
2574 "Amazon. Og siden Amazon er den dominerende nettforhandler utenfor Kina, og "
2575 "siden det er oppnådd dominans ved å kjøpe opp både store rivaler og gryende "
2576 "konkurrenter i tross for historiske antitrust regler, kan vi klandre "
2577 "monopolet for å frata forbrukere deres rett til en spennende fremtid og "
2578 "evnen til å forme markeder ved å gjøre informerte valg."
2580 #. type: Content of: <book><chapter><sect1><para>
2582 "Not every monopolist is a surveillance capitalist, but that doesn’t mean "
2583 "they’re not able to shape consumer choices in wide-ranging ways. Zuboff "
2584 "lauds Apple for its App Store and iTunes Store, insisting that adding price "
2585 "tags to the features on its platforms has been the secret to resisting "
2586 "surveillance and thus creating markets. But Apple is the only retailer "
2587 "allowed to sell on its platforms, and it’s the second-largest mobile device "
2588 "vendor in the world. The independent software vendors that sell through "
2589 "Apple’s marketplace accuse the company of the same surveillance sins as "
2590 "Amazon and other big retailers: spying on its customers to find lucrative "
2591 "new products to launch, effectively using independent software vendors as "
2592 "free-market researchers, then forcing them out of any markets they discover."
2594 "Ikke alle monopolister er en overvåkingskapitalist, men det betyr ikke at de "
2595 "ikke er i stand til å forme forbrukervalg som favner vidt. Zuboff hyller "
2596 "Apple for sin App Store og iTunes Store, og insisterer på at det å legge til "
2597 "prislapper på funksjonene på plattformene har vært hemmeligheten bak å "
2598 "motstå overvåking og dermed skape markeder. Men Apple er den eneste "
2599 "forhandleren som har lov til å selge på sine plattformer, og det er den nest "
2600 "største leverandøren av mobilenheter i verden. De uavhengige "
2601 "programvareleverandørene som selger gjennom Apples markedsplass anklager "
2602 "selskapet for de samme overvåkingssyndene som Amazon og andre store "
2603 "forhandlere: spionere på sine kunder for å finne lukrative nye produkter å "
2604 "lansere, å effektivt bruke uavhengige programvareleverandører til fritt å "
2605 "utforske markedet, og deretter tvinge dem ut av alle markeder de oppdager."
2607 #. type: Content of: <book><chapter><sect1><para>
2609 "Because of its use of copyright locks, Apple’s mobile customers are not "
2610 "legally allowed to switch to a rival retailer for its apps if they want to "
2611 "do so on an iPhone. Apple, obviously, is the only entity that gets to decide "
2612 "how it ranks the results of search queries in its stores. These decisions "
2613 "ensure that some apps are often installed (because they appear on page one) "
2614 "and others are never installed (because they appear on page one million). "
2615 "Apple’s search-ranking design decisions have a vastly more significant "
2616 "effect on consumer behaviors than influence campaigns delivered by "
2617 "surveillance capitalism’s ad-serving bots."
2619 "Ved bruk av opphavsrettslåser har Apples mobilkunder ikke lov til å bytte "
2620 "sine Iphone-apper til en rivaliserende forhandler hvis de ønsker det. Apple "
2621 "er åpenbart den eneste enheten som får bestemme hvordan den rangerer "
2622 "resultatene av søk i butikkene sine. Disse beslutningene sikrer at enkelte "
2623 "apper ofte installeres (fordi de vises på side én) og andre aldri "
2624 "installeres (fordi de vises på side én million). Apples beslutninger om "
2625 "søkedesign har en vesentlig større virkning på forbrukeratferd enn å påvirke "
2626 "kampanjer levert av overvåkingskapitalismens roboter for annonselevering."
2628 #. type: Content of: <book><chapter><sect1><title>
2629 msgid "Monopolists can afford sleeping pills for watchdogs"
2630 msgstr "Monopolister har råd til sovepiller for vakthundene"
2632 #. type: Content of: <book><chapter><sect1><para>
2634 "Only the most extreme market ideologues think that markets can self-regulate "
2635 "without state oversight. Markets need watchdogs — regulators, lawmakers, and "
2636 "other elements of democratic control — to keep them honest. When these "
2637 "watchdogs sleep on the job, then markets cease to aggregate consumer choices "
2638 "because those choices are constrained by illegitimate and deceptive "
2639 "activities that companies are able to get away with because no one is "
2640 "holding them to account."
2642 "Bare de mest ekstreme markedsideologene tror at markedene selvregulerer uten "
2643 "statlig tilsyn. Markeder trenger vakthunder – regulatorer, lovgivere og "
2644 "andre demokratiske kontrollelementer – for at de skal være pålitelige. Når "
2645 "disse vaktbikkjene sover på jobben, slutter markedene å aggregere "
2646 "forbrukervalg, fordi disse valgene begrenses av illegitime og villedende "
2647 "aktiviteter, som selskaper klarer å komme unna med, fordi ingen holder dem "
2650 #. type: Content of: <book><chapter><sect1><para>
2652 "But this kind of regulatory capture doesn’t come cheap. In competitive "
2653 "sectors, where rivals are constantly eroding one another’s margins, "
2654 "individual firms lack the surplus capital to effectively lobby for laws and "
2655 "regulations that serve their ends."
2657 "Men denne typen regulatoriske seire kommer ikke billig. I konkurransedyktige "
2658 "sektorer, der rivaler stadig svekker hverandres marginer, mangler "
2659 "enkeltbedrifter overskuddskapital til effektivt å lobbe for lover og "
2660 "forskrifter som tjener sine formål."
2662 #. type: Content of: <book><chapter><sect1><para>
2664 "Many of the harms of surveillance capitalism are the result of weak or "
2665 "nonexistent regulation. Those regulatory vacuums spring from the power of "
2666 "monopolists to resist stronger regulation and to tailor what regulation "
2667 "exists to permit their existing businesses."
2669 "Mye av skadene fra overvåkningskapitalisem er resultat av svak eller "
2670 "manglende regulering. Dette fravær av regulering kommer av makten "
2671 "monopolistene har til å hindre sterkere regulering og å tilpasse den "
2672 "reguleringen som finnes slik at det gjør deres eksisterende "
2673 "forretningsmodell mulig."
2675 #. type: Content of: <book><chapter><sect1><para>
2677 "Here’s an example: When firms over-collect and over-retain our data, they "
2678 "are at increased risk of suffering a breach — you can’t leak data you never "
2679 "collected, and once you delete all copies of that data, you can no longer "
2680 "leak it. For more than a decade, we’ve lived through an endless parade of "
2681 "ever-worsening data breaches, each one uniquely horrible in the scale of "
2682 "data breached and the sensitivity of that data."
2684 "Her er et eksempel: Når bedrifter samler inn for mye og lagrer våre data for "
2685 "lenge, så øker de risikoen for å utsettes for datalekkasje – du kan ikke "
2686 "lekke data du aldri har samlet inn, og når du sletter alle kopier av disse "
2687 "dataene, kan du ikke lenger lekke dem. I mer enn et tiår har vi levd gjennom "
2688 "en endeløs rekke av stadig forverrede datalekkasjer, hvert og ett helt "
2689 "avskyelig i omfanget og i hvor sensive disse datasettene har vært."
2691 #. type: Content of: <book><chapter><sect1><para>
2693 "But still, firms continue to over-collect and over-retain our data for three "
2696 "Men likevel fortsetter bedrifter av tre grunner å over-samle og over-beholde "
2699 #. type: Content of: <book><chapter><sect1><para>
2701 "<emphasis role=\"strong\">1. They are locked in the aforementioned limbic "
2702 "arms race with our capacity to shore up our attentional defense systems to "
2703 "resist their new persuasion techniques.</emphasis> They’re also locked in an "
2704 "arms race with their competitors to find new ways to target people for sales "
2705 "pitches. As soon as they discover a soft spot in our attentional defenses (a "
2706 "counterintuitive, unobvious way to target potential refrigerator buyers), "
2707 "the public begins to wise up to the tactic, and their competitors leap on "
2708 "it, hastening the day in which all potential refrigerator buyers have been "
2709 "inured to the pitch."
2711 "<emphasis role=\"strong\">1. De er låst i det nevnte lemlestende "
2712 "våpenkappløpet opp mot vår evne til å sikre oppmerksomhet fra våre "
2713 "forsvarssystemer til å motstå de nye overtalelsesteknikker deres.</emphasis> "
2714 "De er også låst i et våpenkappløp med sine konkurrenter for å finne nye "
2715 "måter å målrette folk til sine salgssteder. Så snart de oppdager et mykt "
2716 "sted i vårt oppmerksomhetsforsvar (en mot-intuitiv, ulydig måte å målrette "
2717 "potensielle kjøleskap kjøpere på), begynner publikum å bli oppmerksom på "
2718 "taktikken, og konkurrentene deres hopper på den, fremskyndes dagen der alle "
2719 "potensielle kjøleskapskjøpere har kommet på banen."
2721 #. type: Content of: <book><chapter><sect1><para>
2723 "<emphasis role=\"strong\">2. They believe the surveillance capitalism story."
2724 "</emphasis> Data is cheap to aggregate and store, and both proponents and "
2725 "opponents of surveillance capitalism have assured managers and product "
2726 "designers that if you collect enough data, you will be able to perform "
2727 "sorcerous acts of mind control, thus supercharging your sales. Even if you "
2728 "never figure out how to profit from the data, someone else will eventually "
2729 "offer to buy it from you to give it a try. This is the hallmark of all "
2730 "economic bubbles: acquiring an asset on the assumption that someone else "
2731 "will buy it from you for more than you paid for it, often to sell to someone "
2732 "else at an even greater price."
2734 "<emphasis role=\"strong\">2. De tror på overvåkingskapitalismens historie.</"
2735 "emphasis> Data er billige å samle og lagre, og både tilhengere og "
2736 "motstandere av overvåkingskapitalismen har forsikret ledere og "
2737 "produktdesignere om at hvis du samler inn nok data, vil du kunne utføre "
2738 "trolldom med mental kontroll, og dermed overoppfylle salget. Selv om du "
2739 "aldri finner ut hvordan du kan tjene på dataene, noen andre vil til slutt "
2740 "tilby å kjøpe de fra deg for å gjøre et forsøk. Dette er kjennetegner alle "
2741 "økonomiske bobler: Å anskaffe en eiendel med antagelsen om at noen andre vil "
2742 "kjøpe den fra deg for mer enn du betalte for det, ofte å selge til noen "
2743 "andre til en enda høyere pris."
2745 #. type: Content of: <book><chapter><sect1><para>
2747 "<emphasis role=\"strong\">3. The penalties for leaking data are negligible.</"
2748 "emphasis> Most countries limit these penalties to actual damages, meaning "
2749 "that consumers who’ve had their data breached have to show actual monetary "
2750 "harms to get a reward. In 2014, Home Depot disclosed that it had lost credit-"
2751 "card data for 53 million of its customers, but it settled the matter by "
2752 "paying those customers about $0.34 each — and a third of that $0.34 wasn’t "
2753 "even paid in cash. It took the form of a credit to procure a largely "
2754 "ineffectual credit-monitoring service."
2756 "<emphasis role=\"strong\">3. Straffen for å lekke data er ubetydelig.</"
2757 "emphasis> De fleste land begrenser disse straffene til faktiske tap, noe som "
2758 "betyr at forbrukere som har fått sine data misbrukt, må vise til faktiske "
2759 "pengetap for å få en erstatning. I 2014 avslørte Home Depot at de hadde "
2760 "mistet kredittkortdata for 53 millioner av sine kunder. Saken ble avgjort "
2761 "ved å betale disse kundene rundt $ 0,34 hver - og en tredjedel av de $ 0,34 "
2762 "ble ikke engang betalt i kontanter. Det tok form av en kreditt til å dekke "
2763 "en i stor grad ineffektiv kreditt-overvåkingstjeneste."
2765 #. type: Content of: <book><chapter><sect1><para>
2767 "But the harms from breaches are much more extensive than these actual-"
2768 "damages rules capture. Identity thieves and fraudsters are wily and "
2769 "endlessly inventive. All the vast breaches of our century are being "
2770 "continuously recombined, the data sets merged and mined for new ways to "
2771 "victimize the people whose data was present in them. Any reasonable, "
2772 "evidence-based theory of deterrence and compensation for breaches would not "
2773 "confine damages to actual damages but rather would allow users to claim "
2774 "these future harms."
2776 "Men skadene fra bruddene er mye mer omfattende enn de faktiske tapene som "
2777 "reglene fanger opp. Identitetstyver og svindlere er kloke og uendelige "
2778 "oppfinnsomme. Alle de store bruddene i vårt århundre blir kontinuerlig "
2779 "rekombinert, datasettene fusjonert og brukt til nye måter å gjøre folk til "
2780 "ofre på når dataene om dem var tilgjengelige. Enhver rimelig, bevisbasert "
2781 "teori om avskrekking og kompensasjon for brudd ville ikke begrense skader "
2782 "til faktiske tap, men heller ville tillate brukere å stille krav for "
2785 #. type: Content of: <book><chapter><sect1><para>
2787 "However, even the most ambitious privacy rules, such as the EU General Data "
2788 "Protection Regulation, fall far short of capturing the negative "
2789 "externalities of the platforms’ negligent over-collection and over-"
2790 "retention, and what penalties they do provide are not aggressively pursued "
2793 "Men selv de mest ambisiøse personvernreglene, som EUs personvernforordning, "
2794 "fanger langt fra opp de negative eksterne kostnadene ved plattformenes "
2795 "uaktsomme overinnsamling og overoppbevaring, og hvilke straffer den gir, "
2796 "forfølges ikke aggressivt opp av regulatorene."
2798 #. type: Content of: <book><chapter><sect1><para>
2800 "This tolerance of — or indifference to — data over-collection and over-"
2801 "retention can be ascribed in part to the sheer lobbying muscle of the "
2802 "platforms. They are so profitable that they can handily afford to divert "
2803 "gigantic sums to fight any real change — that is, change that would force "
2804 "them to internalize the costs of their surveillance activities."
2806 "Denne toleransen for – eller likegyldighet til – dataoverinnsamling og "
2807 "overoppbevaring kan delvis tilskrives plattformenes rene lobbyvirksomhet. De "
2808 "er så lønnsomme at de enkelt har råd til å kanalisere gigantiske summer for "
2809 "å bekjempe enhver reell endring - det vil si endring som ville tvinge dem "
2810 "til å internalisere kostnadene til overvåkingsaktivitetene deres."
2812 #. type: Content of: <book><chapter><sect1><para>
2814 "And then there’s state surveillance, which the surveillance capitalism story "
2815 "dismisses as a relic of another era when the big worry was being jailed for "
2816 "your dissident speech, not having your free will stripped away with machine "
2819 "Og så er det den statlige overvåkningen, som historien til "
2820 "overvåkingskapitalismen avviser som en overlevning fra en annen æra, da den "
2821 "store bekymringen var å bli fengslet som dissidenter, ikke å få din frie "
2822 "vilje strippet bort med maskinlæring."
2824 #. type: Content of: <book><chapter><sect1><para>
2826 "But state surveillance and private surveillance are intimately related. As "
2827 "we saw when Apple was conscripted by the Chinese government as a vital "
2828 "collaborator in state surveillance, the only really affordable and tractable "
2829 "way to conduct mass surveillance on the scale practiced by modern states — "
2830 "both <quote>free</quote> and autocratic states — is to suborn commercial "
2833 "Men statlig og privat overvåkning er nært relatert. Som vi så ble Apple "
2834 "innrullert av de kinesiske myndighetene som en vital samarbeidspartner i "
2835 "statlig overvåkning, og den eneste kostnadseffektive og gjennomførbare måten "
2836 "å gjennomføre masseovervåkning i den skalaen det gjøres av moderne stater, "
2837 "både <quote>frie</quote> og autokratiske stater, er å ta i bruk kommersielle "
2840 #. type: Content of: <book><chapter><sect1><para>
2842 "Whether it’s Google being used as a location tracking tool by local law "
2843 "enforcement across the U.S. or the use of social media tracking by the "
2844 "Department of Homeland Security to build dossiers on participants in "
2845 "protests against Immigration and Customs Enforcement’s family separation "
2846 "practices, any hard limits on surveillance capitalism would hamstring the "
2847 "state’s own surveillance capability. Without Palantir, Amazon, Google, and "
2848 "other major tech contractors, U.S. cops would not be able to spy on Black "
2849 "people, ICE would not be able to manage the caging of children at the U.S. "
2850 "border, and state welfare systems would not be able to purge their rolls by "
2851 "dressing up cruelty as empiricism and claiming that poor and vulnerable "
2852 "people are ineligible for assistance. At least some of the states’ "
2853 "unwillingness to take meaningful action to curb surveillance should be "
2854 "attributed to this symbiotic relationship. There is no mass state "
2855 "surveillance without mass commercial surveillance."
2857 "Enten det er Google som brukes som stedsporingsverktøy av lokale "
2858 "politimyndigheter over hele USA, eller bruk av sporing av sosiale medier av "
2859 "Department of Homeland Security for å bygge mapper om deltakere i protester "
2860 "mot Immigrasjon and Customs Enforcement familieseparasjonspraksis, ville "
2861 "mulige strengere grenser for overvåkingskapitalisme, hindre statens egen "
2862 "overvåkingsevne. Uten Palantir, Amazon, Google og andre store "
2863 "teknologileverandører, ville amerikanske politifolk ikke være i stand til å "
2864 "spionere på svarte mennesker, ICE ville ikke være i stand til å håndtere "
2865 "innburing av barn ved USAs grense, og statlige velferdssystemer ville ikke "
2866 "være i stand til å rense sine ruller ved å kle inn grusomhet som faktabasert "
2867 "og hevde at fattige og sårbare mennesker ikke kvalifiserer for hjelp. I det "
2868 "minste bør noen av statenes uvilje mot meningsfulle tiltak for å dempe "
2869 "overvåking tilskrives dette symbiotiske forholdet. Det er ingen statlig "
2870 "masseovervåking uten masse kommersiell overvåking."
2872 #. type: Content of: <book><chapter><sect1><para>
2874 "Monopolism is key to the project of mass state surveillance. It’s true that "
2875 "smaller tech firms are apt to be less well-defended than Big Tech, whose "
2876 "security experts are drawn from the tops of their field and who are given "
2877 "enormous resources to secure and monitor their systems against intruders. "
2878 "But smaller firms also have less to protect: fewer users whose data is more "
2879 "fragmented across more systems and have to be suborned one at a time by "
2882 "Monopoler er nøkkelen til systemet med statlig massestatsovervåkning. Det er "
2883 "sant at mindre teknologifirmaer er tilbøyelige til å være mindre godt "
2884 "forsvart enn Storteknologien, hvis sikkerhetseksperter valgt ut fra toppen i "
2885 "sitt felt, og som får enorme ressurser til å sikre og overvåke sine systemer "
2886 "mot inntrengere. Men mindre bedrifter har også mindre å beskytte seg med: "
2887 "færre brukere med data som er mer fragmentert over flere systemer, og få det "
2888 "til et og et om gangen hos statlige aktører."
2890 #. type: Content of: <book><chapter><sect1><para>
2892 "A concentrated tech sector that works with authorities is a much more "
2893 "powerful ally in the project of mass state surveillance than a fragmented "
2894 "one composed of smaller actors. The U.S. tech sector is small enough that "
2895 "all of its top executives fit around a single boardroom table in Trump Tower "
2896 "in 2017, shortly after Trump’s inauguration. Most of its biggest players bid "
2897 "to win JEDI, the Pentagon’s $10 billion Joint Enterprise Defense "
2898 "Infrastructure cloud contract. Like other highly concentrated industries, "
2899 "Big Tech rotates its key employees in and out of government service, sending "
2900 "them to serve in the Department of Defense and the White House, then hiring "
2901 "ex-Pentagon and ex-DOD top staffers and officers to work in their own "
2902 "government relations departments."
2904 "En konsentrert teknologisektor som samarbeider med myndighetene er en mye "
2905 "kraftigere allierte for å sikre oppgaven med en massestatsovervåking - enn "
2906 "en fragmentert gruppe bestående av mindre aktører. Den amerikanske "
2907 "teknologisektoren er liten nok til at alle topplederne passer inn rundt ett "
2908 "enkelt bord i et styrerom i Trump Tower i 2017, kort tid etter Trumps "
2909 "innsettelse. De fleste av de største aktørene byr på å vinne JEDI, Pentagons "
2910 "$ 10 milliarders Joint Enterprise Defense Infrastructure sky-kontrakt. I "
2911 "likhet med andre svært konsentrerte bransjer roterer Storteknolgien sine "
2912 "nøkkelansatte inn og ut av offentlig tjeneste, sender dem til tjeneste i "
2913 "Forsvarsdepartementet og Det hvite hus, og ansetter deretter tidligere "
2914 "Pentagon og tidligere DOD-toppansatte og offiserer i sine egne avdelinger "
2915 "for regjeringsrelasjoner."
2917 #. type: Content of: <book><chapter><sect1><para>
2919 "They can even make a good case for doing this: After all, when there are "
2920 "only four or five big companies in an industry, everyone qualified to "
2921 "regulate those companies has served as an executive in at least a couple of "
2922 "them — because, likewise, when there are only five companies in an industry, "
2923 "everyone qualified for a senior role at any of them is by definition working "
2924 "at one of the other ones."
2926 "De kan til og med få til en god sak for å gjøre dette: Tross alt, når det "
2927 "bare er fire eller fem store selskaper i en bransje, har alle som er "
2928 "kvalifisert til å regulere disse selskapene, fungert som en leder i minst et "
2929 "par av dem - fordi, på samme måte, når det bare er fem selskaper i en "
2930 "bransje, er alle kvalifisert for en seniorrolle i hvilket helst av dem, "
2931 "arbeider per definisjon hos en av de andre."
2933 #. type: Content of: <book><chapter><sect1><blockquote><para>
2935 "While surveillance doesn’t cause monopolies, monopolies certainly abet "
2938 "Selv om overvåking ikke forårsaker monopoler, medvirker monopoler gjerne til "
2941 #. type: Content of: <book><chapter><sect1><para>
2943 "Industries that are competitive are fragmented — composed of companies that "
2944 "are at each other’s throats all the time and eroding one another’s margins "
2945 "in bids to steal their best customers. This leaves them with much more "
2946 "limited capital to use to lobby for favorable rules and a much harder job of "
2947 "getting everyone to agree to pool their resources to benefit the industry as "
2950 "Bransjer som er konkurransedyktige er fragmentert - sammensatt av selskaper "
2951 "som er i strupen på hverandre hele tiden og svekker hverandres marginer med "
2952 "tilbud for å stjele deres beste kunder. Dette etterlater dem med en mye mer "
2953 "begrenset kapital til lobbyvirksomhet for å oppnå gunstige regler, og en mye "
2954 "vanskeligere jobb for å få alle til å bli enige om å samle sine ressurser "
2955 "til fordel for bransjen som helhet."
2957 #. type: Content of: <book><chapter><sect1><para>
2959 "Surveillance combined with machine learning is supposed to be an existential "
2960 "crisis, a species-defining moment at which our free will is just a few more "
2961 "advances in the field from being stripped away. I am skeptical of this "
2962 "claim, but I <emphasis>do</emphasis> think that tech poses an existential "
2963 "threat to our society and possibly our species."
2965 "Overvåking kombinert med maskinlæring er antatt å være en eksistensiell "
2966 "krise, et artsdefinerende øyeblikk hvor vår frie vilje bare er noen få "
2967 "skritt fra å bli skallet vekk. Jeg er skeptisk til denne påstanden, men jeg "
2968 "<emphasis>tror virkelig</emphasis> at teknologi utgjør en eksistensiell "
2969 "trussel mot vårt samfunn og muligens vår art."
2971 #. type: Content of: <book><chapter><sect1><para>
2972 msgid "But that threat grows out of monopoly."
2973 msgstr "Men den trusselen vokser frem fra monopol."
2975 #. type: Content of: <book><chapter><sect1><para>
2977 "One of the consequences of tech’s regulatory capture is that it can shift "
2978 "liability for poor security decisions onto its customers and the wider "
2979 "society. It is absolutely normal in tech for companies to obfuscate the "
2980 "workings of their products, to make them deliberately hard to understand, "
2981 "and to threaten security researchers who seek to independently audit those "
2984 "En av konsekvensene av teknologiens regulatoriske fangst, er at det kan "
2985 "flytte ansvaret for dårlige sikkerhetsbeslutninger over på kunder sine og "
2986 "samfunnet generelt. Det er helt normalt i teknologi for bedrifter å tilsløre "
2987 "arbeidet med sine produkter, for å gjøre dem bevisst vanskelig å forstå, og "
2988 "å true sikkerhetsforskere som søker en uavhengig gjennomgang av disse "
2991 #. type: Content of: <book><chapter><sect1><para>
2993 "IT is the only field in which this is practiced: No one builds a bridge or a "
2994 "hospital and keeps the composition of the steel or the equations used to "
2995 "calculate load stresses a secret. It is a frankly bizarre practice that "
2996 "leads, time and again, to grotesque security defects on farcical scales, "
2997 "with whole classes of devices being revealed as vulnerable long after they "
2998 "are deployed in the field and put into sensitive places."
3000 "DET er det eneste feltet der dette praktiseres: Ingen som bygger en bro "
3001 "eller et sykehus holder sammensetningen av stålet eller ligningene som "
3002 "brukes til å beregne belastningstress hemmelige. Det er en særlig bisarr "
3003 "praksis som fører, gang på gang, til groteske sikkerhetsfeil i et asburd "
3004 "omfang, med hele klasser av enheter avslørt som sårbare lenge etter at de er "
3005 "utplassert i feltet og benyttet på sensitive områder."
3007 #. type: Content of: <book><chapter><sect1><para>
3009 "The monopoly power that keeps any meaningful consequences for breaches at "
3010 "bay means that tech companies continue to build terrible products that are "
3011 "insecure by design and that end up integrated into our lives, in possession "
3012 "of our data, and connected to our physical world. For years, Boeing has "
3013 "struggled with the aftermath of a series of bad technology decisions that "
3014 "made its 737 fleet a global pariah, a rare instance in which bad tech "
3015 "decisions have been seriously punished in the market."
3017 "Kraften i monopoler som holder alle meningsfulle konsekvenser av brudd i "
3018 "sjakk, betyr at teknologiselskaper fortsetter å bygge forferdelige produkter "
3019 "som er usikre i designen, og som ender opp integrert i våre liv, er i "
3020 "besittelse av våre data, og koblet til vår fysiske verden. I årevis har "
3021 "Boeing slitt med etterdønningene av en rekke dårlige teknologibeslutninger "
3022 "som gjorde sin 737-flåte til en global paria, et sjeldent tilfelle der "
3023 "dårlige tekniske beslutninger har blitt alvorlig straffet i markedet."
3025 #. type: Content of: <book><chapter><sect1><para>
3027 "These bad security decisions are compounded yet again by the use of "
3028 "copyright locks to enforce business-model decisions against consumers. "
3029 "Recall that these locks have become the go-to means for shaping consumer "
3030 "behavior, making it technically impossible to use third-party ink, insulin, "
3031 "apps, or service depots in connection with your lawfully acquired property."
3033 "Disse dårlige sikkerhetsbeslutningene forsterkes nok en gang ved bruk av "
3034 "opphavsrettslåser for å håndheve forretningsmodellbeslutninger rettet mot "
3035 "forbrukerne. Husk at disse låsene har blitt go-to-metoder for å forme "
3036 "forbrukeratferd, noe som gjør det teknisk umulig å bruke tredjeparts blekk, "
3037 "insulin, apper eller servicesteder til din lovlig ervervede eiendel."
3039 #. type: Content of: <book><chapter><sect1><para>
3041 "Recall also that these copyright locks are backstopped by legislation (such "
3042 "as Section 1201 of the DMCA or Article 6 of the 2001 EU Copyright Directive) "
3043 "that ban tampering with (<quote>circumventing</quote>) them, and these "
3044 "statutes have been used to threaten security researchers who make "
3045 "disclosures about vulnerabilities without permission from manufacturers."
3047 "Husk også at disse opphavsrettslåsene er stoppet av lovgivningen (for "
3048 "eksempel § 1201 i DMCA eller artikkel 6 i EUs opphavsrettsdirektiv fra 2001) "
3049 "som forbyr manipulering (<quote>omgåelse</quote>) av dem, og disse "
3050 "bestemmelsene har blitt brukt til å true sikkerhetsforskere som avslører "
3051 "sårbarheter uten tillatelse fra produsenter."
3053 #. type: Content of: <book><chapter><sect1><para>
3055 "This amounts to a manufacturer’s veto over safety warnings and criticism. "
3056 "While this is far from the legislative intent of the DMCA and its sister "
3057 "statutes around the world, Congress has not intervened to clarify the "
3058 "statute nor will it because to do so would run counter to the interests of "
3059 "powerful, large firms whose lobbying muscle is unstoppable."
3061 "Dette summerer se til en produsents veto over sikkerhetsadvarsler og "
3062 "kritikk. Selv om dette er langt fra lovgivers hensikt med DMCA og dets "
3063 "søstervedtekter rundt om i verden, har Kongressen ikke grepet inn for å "
3064 "klargjøre bestemmelsene, og det vil den heller ikke fordi det ville være å "
3065 "gå mot interessene til mektige, store bedrifter men en ustoppelig "
3068 #. type: Content of: <book><chapter><sect1><para>
3070 "Copyright locks are a double whammy: They create bad security decisions that "
3071 "can’t be freely investigated or discussed. If markets are supposed to be "
3072 "machines for aggregating information (and if surveillance capitalism’s "
3073 "notional mind-control rays are what make it a <quote>rogue capitalism</"
3074 "quote> because it denies consumers the power to make decisions), then a "
3075 "program of legally enforced ignorance of the risks of products makes "
3076 "monopolism even more of a <quote>rogue capitalism</quote> than surveillance "
3077 "capitalism’s influence campaigns."
3079 "Opphavsrettslåser slår dobbelt: De skaper dårlige sikkerhetsbeslutninger som "
3080 "hverken kan undersøkes fritt eller diskuteres. Hvis markedene skal være "
3081 "maskiner for å samle informasjon (og hvis overvåkingskapitalismens nominelle "
3082 "tankekontrollstråler er det som gjør det til en <quote>bedragersk "
3083 "kapitalisme</quote> fordi den nekter forbrukerne makt til å ta beslutninger)"
3084 ", gjør et opplegg med lovlig håndhevet uvitenhet om risikoen til produkter "
3085 "gir monopol en enda mer <quote>bedragersk kapitalisme</quote> enn "
3086 "overvåkingskapitalismens lobbykampanjer."
3088 #. type: Content of: <book><chapter><sect1><para>
3090 "And unlike mind-control rays, enforced silence over security is an "
3091 "immediate, documented problem, and it <emphasis>does</emphasis> constitute "
3092 "an existential threat to our civilization and possibly our species. The "
3093 "proliferation of insecure devices — especially devices that spy on us and "
3094 "especially when those devices also can manipulate the physical world by, "
3095 "say, steering your car or flipping a breaker at a power station — is a kind "
3096 "of technology debt."
3098 "Og i motsetning til tankekontrollstråler er håndhevet taushet over sikkerhet "
3099 "et umiddelbart, dokumentert problem, og det <emphasis>utgjør</emphasis> en "
3100 "eksistensiell trussel mot vår sivilisasjon og muligens vår art. Spredningen "
3101 "av usikre enheter - spesielt enheter som spionerer på oss, og spesielt når "
3102 "disse enhetene også kan manipulere den fysiske verden ved for eksempel å "
3103 "styre bilen eller snu en bryter på et kraftverk - er en slags teknologiskyld."
3105 #. type: Content of: <book><chapter><sect1><para>
3107 "In software design, <quote>technology debt</quote> refers to old, baked-in "
3108 "decisions that turn out to be bad ones in hindsight. Perhaps a long-ago "
3109 "developer decided to incorporate a networking protocol made by a vendor that "
3110 "has since stopped supporting it. But everything in the product still relies "
3111 "on that superannuated protocol, and so, with each revision, the product team "
3112 "has to work around this obsolete core, adding compatibility layers, "
3113 "surrounding it with security checks that try to shore up its defenses, and "
3114 "so on. These Band-Aid measures compound the debt because every subsequent "
3115 "revision has to make allowances for <emphasis>them</emphasis>, too, like "
3116 "interest mounting on a predatory subprime loan. And like a subprime loan, "
3117 "the interest mounts faster than you can hope to pay it off: The product team "
3118 "has to put so much energy into maintaining this complex, brittle system that "
3119 "they don’t have any time left over to refactor the product from the ground "
3120 "up and <quote>pay off the debt</quote> once and for all."
3122 "I programvaredesign refererer <quote>-teknologiskyld</quote> til gamle, "
3123 "innbakte beslutninger som viser seg å stå seg dårlige i ettertid. Kanskje en "
3124 "utvikler for lenge siden besluttet å legge inn en nettverksprotokoll laget "
3125 "av en leverandør som siden har sluttet å støtte den. Men alt i produktet er "
3126 "fortsatt avhengig av den utdaterte protokollen, og så, ved hver revisjon, må "
3127 "produktteamet omgå denne foreldede kjernen, legge til kompatibilitetslag, "
3128 "omgi den med sikkerhetskontroller som støtter forsvaret, og så videre. Disse "
3129 "Band-Aid-tiltakene binder sammen skylden, fordi hver påfølgende revisjon må "
3130 "kompensere også for <emphasis>dem</emphasis>, som renter baller på seg for "
3131 "dårlige lån. Og som et dårlig lån, stiger rentekostnaden raskere enn du kan "
3132 "håpe på å betale den ned: Produktteamet må legge så mye energi i å "
3133 "opprettholde dette komplekse, skjøre systemet, at de ikke har tid igjen til "
3134 "å omstrukturere produktet fra grunnen av og <quote>betale ned gjelden</"
3135 "quote> en gang for alle."
3137 #. type: Content of: <book><chapter><sect1><para>
3139 "Typically, technology debt results in a technological bankruptcy: The "
3140 "product gets so brittle and unsustainable that it fails catastrophically. "
3141 "Think of the antiquated COBOL-based banking and accounting systems that fell "
3142 "over at the start of the pandemic emergency when confronted with surges of "
3143 "unemployment claims. Sometimes that ends the product; sometimes it takes "
3144 "the company down with it. Being caught in the default of a technology debt "
3145 "is scary and traumatic, just like losing your house due to bankruptcy is "
3146 "scary and traumatic."
3148 "Vanligvis resulterer teknologisk gjeld i en teknologisk konkurs: Produktet "
3149 "blir så skjørt og uholdbart at det svikter katastrofalt. Tenk på de gamle "
3150 "COBOL-baserte bank- og regnskapssystemene som veltet ved starten av "
3151 "pandemikrisen når de ble konfrontert med mengder av arbeidsledighetskrav. "
3152 "Noen ganger gjør dette slutt på produktet; noen ganger tar det selskapet med "
3153 "seg ned. Å bli fanget i mislighold av teknologisk gjeld er skremmende og "
3154 "traumatisk, akkurat som å miste huset ditt på grunn av konkurs er skremmende "
3157 #. type: Content of: <book><chapter><sect1><para>
3159 "But the technology debt created by copyright locks isn’t individual debt; "
3160 "it’s systemic. Everyone in the world is exposed to this over-leverage, as "
3161 "was the case with the 2008 financial crisis. When that debt comes due — when "
3162 "we face a cascade of security breaches that threaten global shipping and "
3163 "logistics, the food supply, pharmaceutical production pipelines, emergency "
3164 "communications, and other critical systems that are accumulating technology "
3165 "debt in part due to the presence of deliberately insecure and deliberately "
3166 "unauditable copyright locks — it will indeed pose an existential risk."
3168 "Men teknologisk gjeld forårsaket av opphavsrettslåser er ikke individuell "
3169 "gjeld; det er systemisk. Alle i verden er utsatt for denne overbelastningen, "
3170 "som under finanskrisen i 2008. Når denne gjelden forfaller – når vi står "
3171 "overfor en kaskade av sikkerhetsbrudd som truer global skipsfart og "
3172 "logistikk, matforsyningen, farmasøytiske produksjonslinjer, nødkommunikasjon "
3173 "og andre kritiske systemer som akkumulerer teknologisk gjeld delvis på grunn "
3174 "av tilstedeværelsen av bevisst usikre og bevisst ikkereviderbare "
3175 "opphavsrettslåser – vil det faktisk utgjøre en eksistensiell risiko."
3177 #. type: Content of: <book><chapter><sect1><title>
3178 msgid "Privacy and monopoly"
3179 msgstr "Monopol og vern av privatsfæren"
3181 #. type: Content of: <book><chapter><sect1><para>
3183 "Many tech companies are gripped by an orthodoxy that holds that if they just "
3184 "gather enough data on enough of our activities, everything else is possible "
3185 "— the mind control and endless profits. This is an unfalsifiable hypothesis: "
3186 "If data gives a tech company even a tiny improvement in behavior prediction "
3187 "and modification, the company declares that it has taken the first step "
3188 "toward global domination with no end in sight. If a company <emphasis>fails</"
3189 "emphasis> to attain any improvements from gathering and analyzing data, it "
3190 "declares success to be just around the corner, attainable once more data is "
3193 "Mange teknologiselskaper har en klokkertro på at om bare de samler nok data "
3194 "om mange nok av våre aktiviteter, så er alt annet mulig — tankekontroll og "
3195 "endeløs fortjeneste. Dette er en hypotese som er umulig å falsifisere: Hvis "
3196 "data gir et teknologiselskap selv en liten forbedring i å forutse eller "
3197 "endre oppførsel, så erklærer selskapet at det har tatt første steg mot "
3198 "global dominans, uten noen ende i sikte. Hvis selskapet <emphasis>mislykkes</"
3199 "emphasis> i å oppnå forbedring fra innsamling og analyse av data, så "
3200 "erklærer det at suksessen er rett rundt hjørnet, oppnåelig når det har mere "
3203 #. type: Content of: <book><chapter><sect1><para>
3205 "Surveillance tech is far from the first industry to embrace a nonsensical, "
3206 "self-serving belief that harms the rest of the world, and it is not the "
3207 "first industry to profit handsomely from such a delusion. Long before hedge-"
3208 "fund managers were claiming (falsely) that they could beat the S&P 500, "
3209 "there were plenty of other <quote>respectable</quote> industries that have "
3210 "been revealed as quacks in hindsight. From the makers of radium "
3211 "suppositories (a real thing!) to the cruel sociopaths who claimed they "
3212 "could <quote>cure</quote> gay people, history is littered with the formerly "
3213 "respectable titans of discredited industries."
3215 "Overvåkingsteknologi er langt fra den første industrien som omfavner en "
3216 "meningsløs, selvsentrert tro som skader resten av verden, og det er ikke den "
3217 "første industrien til å tjene raust på en slik vrangforestilling. Lenge før "
3218 "hedgefondforvaltere hevdet (feilaktig) at de kunne slå S&P 500, var det "
3219 "nok av andre <quote>respektable</quote> bransjer som har blitt avslørt som "
3220 "kvakksalvere i ettertid. Fra skaperne av stikkpiller med radium (en ekte "
3221 "ting!) til de grusomme sosiopatene som hevdet at de kunne <quote>kurere</"
3222 "quote> homofile mennesker. Historien er fylt med tidligere respektable "
3223 "titaner i diskrediterte næringer."
3225 #. type: Content of: <book><chapter><sect1><para>
3227 "This is not to say that there’s nothing wrong with Big Tech and its "
3228 "ideological addiction to data. While surveillance’s benefits are mostly "
3229 "overstated, its harms are, if anything, <emphasis>understated</emphasis>."
3231 "Dette betyr ikke at det ikke er noe galt med Storteknologien og dens "
3232 "ideologiske dataavhengighet. Selv om gevinsten av overvåkningen i stor grad "
3233 "er overdrevet, så er skadevirkningene, om noe, "
3234 "<emphasis>underdrevet</emphasis>."
3236 #. type: Content of: <book><chapter><sect1><para>
3238 "There’s real irony here. The belief in surveillance capitalism as a "
3239 "<quote>rogue capitalism</quote> is driven by the belief that markets "
3240 "wouldn’t tolerate firms that are gripped by false beliefs. An oil company "
3241 "that has false beliefs about where the oil is will eventually go broke "
3242 "digging dry wells after all."
3244 "Det er virkelig ironi her. Troen på overvåkingskapitalismen som en "
3245 "<quote>ukontrollert kapitalisme</quote> er drevet av troen på at markedene "
3246 "ikke ville tolerere bedrifter som er grepet av falske oppfatninger. Et "
3247 "oljeselskap som har falske oppfatninger om hvor oljen er, vil etter hvert gå "
3248 "konkurs ved å grave etter tørre brønner, tross alt."
3250 #. type: Content of: <book><chapter><sect1><para>
3252 "But monopolists get to do terrible things for a long time before they pay "
3253 "the price. Think of how concentration in the finance sector allowed the "
3254 "subprime crisis to fester as bond-rating agencies, regulators, investors, "
3255 "and critics all fell under the sway of a false belief that complex "
3256 "mathematics could construct <quote>fully hedged</quote> debt instruments "
3257 "that could not possibly default. A small bank that engaged in this kind of "
3258 "malfeasance would simply go broke rather than outrunning the inevitable "
3259 "crisis, perhaps growing so big that it averted it altogether. But large "
3260 "banks were able to continue to attract investors, and when they finally "
3261 "<emphasis>did</emphasis> come a-cropper, the world’s governments bailed them "
3262 "out. The worst offenders of the subprime crisis are bigger than they were in "
3263 "2008, bringing home more profits and paying their execs even larger sums."
3265 "Men monopolister får gjøre fryktelige ting i lang tid før de betaler prisen. "
3266 "Tenk på hvordan konsentrasjonen i finanssektoren tillot subprime-krisen å "
3267 "spre seg når obligasjonsvurderingsbyråer, regulatorer, investorer og "
3268 "kritikere var under innflytelse av en falsk tro på at kompleks matematikk "
3269 "kunne konstruere <quote>fullt garderte</quote> gjeldsinstrumenter som ikke "
3270 "kunne misligholdes. En liten bank som engasjerte seg i denne typen feilgrep "
3271 "ville ganske enkelt gå konk i stedet for å løpe fra den uunngåelige krisen, "
3272 "eller kanskje vokser seg så stor at det avverget dette helt. Men store "
3273 "banker var i stand til å fortsette å tiltrekke seg investorer, og da de "
3274 "endelig <emphasis>feilet</emphasis>, kausjonerte verdens regjeringer dem ut. "
3275 "De verste lovbrytere i subprime-krisen er større enn de var i 2008, og "
3276 "brakte hjem mer fortjeneste og betale sine direktører enda større summer."
3278 #. type: Content of: <book><chapter><sect1><para>
3280 "Big Tech is able to practice surveillance not just because it is tech but "
3281 "because it is <emphasis>big</emphasis>. The reason every web publisher "
3282 "embeds a Facebook <quote>Like</quote> button is that Facebook dominates the "
3283 "internet’s social media referrals — and every one of those <quote>Like</"
3284 "quote> buttons spies on everyone who lands on a page that contains them (see "
3285 "also: Google Analytics embeds, Twitter buttons, etc.)."
3287 "Storteknologien kan praktisere overvåking ikke bare fordi det er teknisk, "
3288 "men fordi de er <emphasis>store</emphasis>. Grunnen til at hver nettutgiver "
3289 "bygger inn en Facebook <quote>Like</quote>-knapp, er at Facebook dominerer "
3290 "Internettets henvisninger til sosiale medier – og hver og en av disse "
3291 "<quote>Like</quote>-knappene spioner på alle som lander på en side som har "
3292 "dem (se også: Google Analytics bygger inn, Twitter-knapper osv.)."
3294 #. type: Content of: <book><chapter><sect1><para>
3296 "The reason the world’s governments have been slow to create meaningful "
3297 "penalties for privacy breaches is that Big Tech’s concentration produces "
3298 "huge profits that can be used to lobby against those penalties — and Big "
3299 "Tech’s concentration means that the companies involved are able to arrive at "
3300 "a unified negotiating position that supercharges the lobbying."
3302 "Grunnen til at verdens regjeringer har vært trege til å skape meningsfulle "
3303 "straffer for brudd på personvernet, er at Storteknologiens konsentrasjon har "
3304 "store fortjenester som kan brukes til å lobbiere mot disse straffene – og "
3305 "Storteknologiens konsentrasjon betyr at de involverte selskapene er i stand "
3306 "til å komme frem til en enhetlig forhandlingsposisjon, som superlader "
3307 "lobbyvirksomheten."
3309 #. type: Content of: <book><chapter><sect1><para>
3311 "The reason that the smartest engineers in the world want to work for Big "
3312 "Tech is that Big Tech commands the lion’s share of tech industry jobs."
3314 "Grunnen til at de smarteste ingeniørene i verden ønsker å jobbe for "
3315 "Storteknologien er at Storteknologien bestemmer over brorparten av jobbene i "
3316 "teknologiindustrien."
3318 #. type: Content of: <book><chapter><sect1><para>
3320 "The reason people who are aghast at Facebook’s and Google’s and Amazon’s "
3321 "data-handling practices continue to use these services is that all their "
3322 "friends are on Facebook; Google dominates search; and Amazon has put all the "
3323 "local merchants out of business."
3325 "Grunnen til at folk som er forferdet over Facebooks, Googles og Amazons "
3326 "datahåndteringspraksis fortsetter å bruke disse tjenestene, er at alle "
3327 "vennene deres er på Facebook; Google dominerer søk; og Amazon har satt alle "
3328 "de lokale kjøpmennene ut av drift."
3330 #. type: Content of: <book><chapter><sect1><para>
3332 "Competitive markets would weaken the companies’ lobbying muscle by reducing "
3333 "their profits and pitting them against each other in regulatory forums. It "
3334 "would give customers other places to go to get their online services. It "
3335 "would make the companies small enough to regulate and pave the way to "
3336 "meaningful penalties for breaches. It would let engineers with ideas that "
3337 "challenged the surveillance orthodoxy raise capital to compete with the "
3338 "incumbents. It would give web publishers multiple ways to reach audiences "
3339 "and make the case against Facebook and Google and Twitter embeds."
3342 #. type: Content of: <book><chapter><sect1><para>
3344 "In other words, while surveillance doesn’t cause monopolies, monopolies "
3345 "certainly abet surveillance."
3348 #. type: Content of: <book><chapter><sect1><title>
3349 msgid "Ronald Reagan, pioneer of tech monopolism"
3352 #. type: Content of: <book><chapter><sect1><para>
3354 "Technology exceptionalism is a sin, whether it’s practiced by technology’s "
3355 "blind proponents or by its critics. Both of these camps are prone to "
3356 "explaining away monopolistic concentration by citing some special "
3357 "characteristic of the tech industry, like network effects or first-mover "
3358 "advantage. The only real difference between these two groups is that the "
3359 "tech apologists say monopoly is inevitable so we should just let tech get "
3360 "away with its abuses while competition regulators in the U.S. and the EU say "
3361 "monopoly is inevitable so we should punish tech for its abuses but not try "
3362 "to break up the monopolies."
3365 #. type: Content of: <book><chapter><sect1><para>
3367 "To understand how tech became so monopolistic, it’s useful to look at the "
3368 "dawn of the consumer tech industry: 1979, the year the Apple II Plus "
3369 "launched and became the first successful home computer. That also happens to "
3370 "be the year that Ronald Reagan hit the campaign trail for the 1980 "
3371 "presidential race — a race he won, leading to a radical shift in the way "
3372 "that antitrust concerns are handled in America. Reagan’s cohort of "
3373 "politicians — including Margaret Thatcher in the U.K., Brian Mulroney in "
3374 "Canada, Helmut Kohl in Germany, and Augusto Pinochet in Chile — went on to "
3375 "enact similar reforms that eventually spread around the world."
3378 #. type: Content of: <book><chapter><sect1><para>
3380 "Antitrust’s story began nearly a century before all that with laws like the "
3381 "Sherman Act, which took aim at monopolists on the grounds that monopolies "
3382 "were bad in and of themselves — squeezing out competitors, creating "
3383 "<quote>diseconomies of scale</quote> (when a company is so big that its "
3384 "constituent parts go awry and it is seemingly helpless to address the "
3385 "problems), and capturing their regulators to such a degree that they can get "
3386 "away with a host of evils."
3389 #. type: Content of: <book><chapter><sect1><para>
3391 "Then came a fabulist named Robert Bork, a former solicitor general who "
3392 "Reagan appointed to the powerful U.S. Court of Appeals for the D.C. Circuit "
3393 "and who had created an alternate legislative history of the Sherman Act and "
3394 "its successors out of whole cloth. Bork insisted that these statutes were "
3395 "never targeted at monopolies (despite a wealth of evidence to the contrary, "
3396 "including the transcribed speeches of the acts’ authors) but, rather, that "
3397 "they were intended to prevent <quote>consumer harm</quote> — in the form of "
3401 #. type: Content of: <book><chapter><sect1><para>
3403 "Bork was a crank, but he was a crank with a theory that rich people really "
3404 "liked. Monopolies are a great way to make rich people richer by allowing "
3405 "them to receive <quote>monopoly rents</quote> (that is, bigger profits) and "
3406 "capture regulators, leading to a weaker, more favorable regulatory "
3407 "environment with fewer protections for customers, suppliers, the "
3408 "environment, and workers."
3411 #. type: Content of: <book><chapter><sect1><para>
3413 "Bork’s theories were especially palatable to the same power brokers who "
3414 "backed Reagan, and Reagan’s Department of Justice and other agencies began "
3415 "to incorporate Bork’s antitrust doctrine into their enforcement decisions "
3416 "(Reagan even put Bork up for a Supreme Court seat, but Bork flunked the "
3417 "Senate confirmation hearing so badly that, 40 years later, D.C. insiders use "
3418 "the term <quote>borked</quote> to refer to any catastrophically bad "
3419 "political performance)."
3422 #. type: Content of: <book><chapter><sect1><para>
3424 "Little by little, Bork’s theories entered the mainstream, and their backers "
3425 "began to infiltrate the legal education field, even putting on junkets where "
3426 "members of the judiciary were treated to lavish meals, fun outdoor "
3427 "activities, and seminars where they were indoctrinated into the consumer "
3428 "harm theory of antitrust. The more Bork’s theories took hold, the more money "
3429 "the monopolists were making — and the more surplus capital they had at their "
3430 "disposal to lobby for even more Borkian antitrust influence campaigns."
3433 #. type: Content of: <book><chapter><sect1><para>
3435 "The history of Bork’s antitrust theories is a really good example of the "
3436 "kind of covertly engineered shifts in public opinion that Zuboff warns us "
3437 "against, where fringe ideas become mainstream orthodoxy. But Bork didn’t "
3438 "change the world overnight. He played a very long game, for over a "
3439 "generation, and he had a tailwind because the same forces that backed "
3440 "oligarchic antitrust theories also backed many other oligarchic shifts in "
3441 "public opinion. For example, the idea that taxation is theft, that wealth is "
3442 "a sign of virtue, and so on — all of these theories meshed to form a "
3443 "coherent ideology that elevated inequality to a virtue."
3446 #. type: Content of: <book><chapter><sect1><para>
3448 "Today, many fear that machine learning allows surveillance capitalism to "
3449 "sell <quote>Bork-as-a-Service,</quote> at internet speeds, so that you can "
3450 "contract a machine-learning company to engineer <emphasis>rapid</emphasis> "
3451 "shifts in public sentiment without needing the capital to sustain a "
3452 "multipronged, multigenerational project working at the local, state, "
3453 "national, and global levels in business, law, and philosophy. I do not "
3454 "believe that such a project is plausible, though I agree that this is "
3455 "basically what the platforms claim to be selling. They’re just lying about "
3456 "it. Big Tech lies all the time, <emphasis>including</emphasis> in their "
3460 #. type: Content of: <book><chapter><sect1><para>
3462 "The idea that tech forms <quote>natural monopolies</quote> (monopolies that "
3463 "are the inevitable result of the realities of an industry, such as the "
3464 "monopolies that accrue the first company to run long-haul phone lines or "
3465 "rail lines) is belied by tech’s own history: In the absence of anti-"
3466 "competitive tactics, Google was able to unseat AltaVista and Yahoo; Facebook "
3467 "was able to head off Myspace. There are some advantages to gathering "
3468 "mountains of data, but those mountains of data also have disadvantages: "
3469 "liability (from leaking), diminishing returns (from old data), and "
3470 "institutional inertia (big companies, like science, progress one funeral at "
3474 #. type: Content of: <book><chapter><sect1><para>
3476 "Indeed, the birth of the web saw a mass-extinction event for the existing "
3477 "giant, wildly profitable proprietary technologies that had capital, network "
3478 "effects, and walls and moats surrounding their businesses. The web showed "
3479 "that when a new industry is built around a protocol, rather than a product, "
3480 "the combined might of everyone who uses the protocol to reach their "
3481 "customers or users or communities outweighs even the most massive products. "
3482 "CompuServe, AOL, MSN, and a host of other proprietary walled gardens learned "
3483 "this lesson the hard way: Each believed it could stay separate from the web, "
3484 "offering <quote>curation</quote> and a guarantee of consistency and quality "
3485 "instead of the chaos of an open system. Each was wrong and ended up being "
3486 "absorbed into the public web."
3489 #. type: Content of: <book><chapter><sect1><para>
3491 "Yes, tech is heavily monopolized and is now closely associated with industry "
3492 "concentration, but this has more to do with a matter of timing than its "
3493 "intrinsically monopolistic tendencies. Tech was born at the moment that "
3494 "antitrust enforcement was being dismantled, and tech fell into exactly the "
3495 "same pathologies that antitrust was supposed to guard against. To a first "
3496 "approximation, it is reasonable to assume that tech’s monopolies are the "
3497 "result of a lack of anti-monopoly action and not the much-touted unique "
3498 "characteristics of tech, such as network effects, first-mover advantage, and "
3502 #. type: Content of: <book><chapter><sect1><para>
3504 "In support of this thesis, I offer the concentration that every "
3505 "<emphasis>other</emphasis> industry has undergone over the same period. From "
3506 "professional wrestling to consumer packaged goods to commercial property "
3507 "leasing to banking to sea freight to oil to record labels to newspaper "
3508 "ownership to theme parks, <emphasis>every</emphasis> industry has undergone "
3509 "a massive shift toward concentration. There’s no obvious network effects or "
3510 "first-mover advantage at play in these industries. However, in every case, "
3511 "these industries attained their concentrated status through tactics that "
3512 "were prohibited before Bork’s triumph: merging with major competitors, "
3513 "buying out innovative new market entrants, horizontal and vertical "
3514 "integration, and a suite of anti-competitive tactics that were once illegal "
3515 "but are not any longer."
3518 #. type: Content of: <book><chapter><sect1><para>
3520 "Again: When you change the laws intended to prevent monopolies and then "
3521 "monopolies form in exactly the way the law was supposed to prevent, it is "
3522 "reasonable to suppose that these facts are related. Tech’s concentration "
3523 "can be readily explained without recourse to radical theories of network "
3524 "effects — but only if you’re willing to indict unregulated markets as "
3525 "tending toward monopoly. Just as a lifelong smoker can give you a hundred "
3526 "reasons why their smoking didn’t cause their cancer (<quote>It was the "
3527 "environmental toxins</quote>), true believers in unregulated markets have a "
3528 "whole suite of unconvincing explanations for monopoly in tech that leave "
3529 "capitalism intact."
3532 #. type: Content of: <book><chapter><sect1><title>
3533 msgid "Steering with the windshield wipers"
3536 #. type: Content of: <book><chapter><sect1><para>
3538 "It’s been 40 years since Bork’s project to rehabilitate monopolies achieved "
3539 "liftoff, and that is a generation and a half, which is plenty of time to "
3540 "take a common idea and make it seem outlandish and vice versa. Before the "
3541 "1940s, affluent Americans dressed their baby boys in pink while baby girls "
3542 "wore blue (a <quote>delicate and dainty</quote> color). While gendered "
3543 "colors are obviously totally arbitrary, many still greet this news with "
3544 "amazement and find it hard to imagine a time when pink connoted masculinity."
3547 #. type: Content of: <book><chapter><sect1><para>
3549 "After 40 years of studiously ignoring antitrust analysis and enforcement, "
3550 "it’s not surprising that we’ve all but forgotten that antitrust exists, that "
3551 "in living memory, growth through mergers and acquisitions were largely "
3552 "prohibited under law, that market-cornering strategies like vertical "
3553 "integration could land a company in court."
3556 #. type: Content of: <book><chapter><sect1><para>
3558 "Antitrust is a market society’s steering wheel, the control of first resort "
3559 "to keep would-be masters of the universe in their lanes. But Bork and his "
3560 "cohort ripped out our steering wheel 40 years ago. The car is still "
3561 "barreling along, and so we’re yanking as hard as we can on all the "
3562 "<emphasis>other</emphasis> controls in the car as well as desperately "
3563 "flapping the doors and rolling the windows up and down in the hopes that one "
3564 "of these other controls can be repurposed to let us choose where we’re "
3565 "heading before we careen off a cliff."
3568 #. type: Content of: <book><chapter><sect1><para>
3570 "It’s like a 1960s science-fiction plot come to life: People stuck in a "
3571 "<quote>generation ship,</quote> plying its way across the stars, a ship once "
3572 "piloted by their ancestors; and now, after a great cataclysm, the ship’s "
3573 "crew have forgotten that they’re in a ship at all and no longer remember "
3574 "where the control room is. Adrift, the ship is racing toward its extinction, "
3575 "and unless we can seize the controls and execute emergency course "
3576 "correction, we’re all headed for a fiery death in the heart of a sun."
3579 #. type: Content of: <book><chapter><sect1><title>
3580 msgid "Surveillance still matters"
3583 #. type: Content of: <book><chapter><sect1><para>
3585 "None of this is to minimize the problems with surveillance. Surveillance "
3586 "matters, and Big Tech’s use of surveillance <emphasis>is</emphasis> an "
3587 "existential risk to our species, but that’s not because surveillance and "
3588 "machine learning rob us of our free will."
3591 #. type: Content of: <book><chapter><sect1><para>
3593 "Surveillance has become <emphasis>much</emphasis> more efficient thanks to "
3594 "Big Tech. In 1989, the Stasi — the East German secret police — had the whole "
3595 "country under surveillance, a massive undertaking that recruited one out of "
3596 "every 60 people to serve as an informant or intelligence operative."
3599 #. type: Content of: <book><chapter><sect1><para>
3601 "Today, we know that the NSA is spying on a significant fraction of the "
3602 "entire world’s population, and its ratio of surveillance operatives to the "
3603 "surveilled is more like 1:10,000 (that’s probably on the low side since it "
3604 "assumes that every American with top-secret clearance is working for the NSA "
3605 "on this project — we don’t know how many of those cleared people are "
3606 "involved in NSA spying, but it’s definitely not all of them)."
3609 #. type: Content of: <book><chapter><sect1><para>
3611 "How did the ratio of surveillable citizens expand from 1:60 to 1:10,000 in "
3612 "less than 30 years? It’s thanks to Big Tech. Our devices and services gather "
3613 "most of the data that the NSA mines for its surveillance project. We pay for "
3614 "these devices and the services they connect to, and then we painstakingly "
3615 "perform the data-entry tasks associated with logging facts about our lives, "
3616 "opinions, and preferences. This mass surveillance project has been largely "
3617 "useless for fighting terrorism: The NSA can <ulink url=\"https://www."
3618 "washingtonpost.com/world/national-security/nsa-cites-case-as-success-of-"
3619 "phone-data-collection-program/2013/08/08/fc915e5a-feda-11e2-96a8-"
3620 "d3b921c0924a_story.html\">only point to a single minor success story</ulink> "
3621 "in which it used its data collection program to foil an attempt by a U.S. "
3622 "resident to wire a few thousand dollars to an overseas terror group. It’s "
3623 "ineffective for much the same reason that commercial surveillance projects "
3624 "are largely ineffective at targeting advertising: The people who want to "
3625 "commit acts of terror, like people who want to buy a refrigerator, are "
3626 "extremely rare. If you’re trying to detect a phenomenon whose base rate is "
3627 "one in a million with an instrument whose accuracy is only 99%, then every "
3628 "true positive will come at the cost of 9,999 false positives."
3631 #. type: Content of: <book><chapter><sect1><para>
3633 "Let me explain that again: If one in a million people is a terrorist, then "
3634 "there will only be about one terrorist in a random sample of one million "
3635 "people. If your test for detecting terrorists is 99% accurate, it will "
3636 "identify 10,000 terrorists in your million-person sample (1% of one million "
3637 "is 10,000). For every true positive, you’ll get 9,999 false positives."
3640 #. type: Content of: <book><chapter><sect1><para>
3642 "In reality, the accuracy of algorithmic terrorism detection falls far short "
3643 "of the 99% mark, as does refrigerator ad targeting. The difference is that "
3644 "being falsely accused of wanting to buy a fridge is a minor nuisance while "
3645 "being falsely accused of planning a terror attack can destroy your life and "
3646 "the lives of everyone you love."
3649 #. type: Content of: <book><chapter><sect1><para>
3651 "Mass state surveillance is only feasible because of surveillance capitalism "
3652 "and its extremely low-yield ad-targeting systems, which require a constant "
3653 "feed of personal data to remain barely viable. Surveillance capitalism’s "
3654 "primary failure mode is mistargeted ads while mass state surveillance’s "
3655 "primary failure mode is grotesque human rights abuses, tending toward "
3659 #. type: Content of: <book><chapter><sect1><para>
3661 "State surveillance is no mere parasite on Big Tech, sucking up its data and "
3662 "giving nothing in return. In truth, the two are symbiotes: Big Tech sucks up "
3663 "our data for spy agencies, and spy agencies ensure that governments don’t "
3664 "limit Big Tech’s activities so severely that it would no longer serve the "
3665 "spy agencies’ needs. There is no firm distinction between state surveillance "
3666 "and surveillance capitalism; they are dependent on one another."
3669 #. type: Content of: <book><chapter><sect1><para>
3671 "To see this at work today, look no further than Amazon’s home surveillance "
3672 "device, the Ring doorbell, and its associated app, Neighbors. Ring — a "
3673 "product that Amazon acquired and did not develop in house — makes a camera-"
3674 "enabled doorbell that streams footage from your front door to your mobile "
3675 "device. The Neighbors app allows you to form a neighborhood-wide "
3676 "surveillance grid with your fellow Ring owners through which you can share "
3677 "clips of <quote>suspicious characters.</quote> If you’re thinking that this "
3678 "sounds like a recipe for letting curtain-twitching racists supercharge their "
3679 "suspicions of people with brown skin who walk down their blocks, <ulink url="
3680 "\"https://www.eff.org/deeplinks/2020/07/amazons-ring-enables-over-policing-"
3681 "efforts-some-americas-deadliest-law-enforcement\">you’re right</ulink>. Ring "
3682 "has become a <emphasis>de facto,</emphasis> off-the-books arm of the police "
3683 "without any of the pesky oversight or rules."
3686 #. type: Content of: <book><chapter><sect1><para>
3688 "In mid-2019, a series of public records requests revealed that Amazon had "
3689 "struck confidential deals with more than 400 local law enforcement agencies "
3690 "through which the agencies would promote Ring and Neighbors and in exchange "
3691 "get access to footage from Ring cameras. In theory, cops would need to "
3692 "request this footage through Amazon (and internal documents reveal that "
3693 "Amazon devotes substantial resources to coaching cops on how to spin a "
3694 "convincing story when doing so), but in practice, when a Ring customer turns "
3695 "down a police request, Amazon only requires the agency to formally request "
3696 "the footage from the company, which it will then produce."
3699 #. type: Content of: <book><chapter><sect1><para>
3701 "Ring and law enforcement have found many ways to intertwine their "
3702 "activities. Ring strikes secret deals to acquire real-time access to 911 "
3703 "dispatch and then streams alarming crime reports to Neighbors users, which "
3704 "serve as convincers for anyone who’s contemplating a surveillance doorbell "
3705 "but isn’t sure whether their neighborhood is dangerous enough to warrant it."
3708 #. type: Content of: <book><chapter><sect1><para>
3710 "The more the cops buzz-market the surveillance capitalist Ring, the more "
3711 "surveillance capability the state gets. Cops who rely on private entities "
3712 "for law-enforcement roles then brief against any controls on the deployment "
3713 "of that technology while the companies return the favor by lobbying against "
3714 "rules requiring public oversight of police surveillance technology. The more "
3715 "the cops rely on Ring and Neighbors, the harder it will be to pass laws to "
3716 "curb them. The fewer laws there are against them, the more the cops will "
3720 #. type: Content of: <book><chapter><sect1><title>
3721 msgid "Dignity and sanctuary"
3722 msgstr "Verdighet og tilfluktsted"
3724 #. type: Content of: <book><chapter><sect1><para>
3726 "But even if we could exercise democratic control over our states and force "
3727 "them to stop raiding surveillance capitalism’s reservoirs of behavioral "
3728 "data, surveillance capitalism would still harm us."
3731 #. type: Content of: <book><chapter><sect1><para>
3733 "This is an area where Zuboff shines. Her chapter on <quote>sanctuary</quote> "
3734 "— the feeling of being unobserved — is a beautiful hymn to introspection, "
3735 "calmness, mindfulness, and tranquility."
3737 "Dette er et område der Zuboff glimter til. Hennes kapittel om "
3738 "<quote>tilfluktsted</quote> — følelsen av å ikke bli observert — er en "
3739 "nydelig hyllest til introspeksjon, ro, oppmerksomt nærvær og stillhet."
3741 #. type: Content of: <book><chapter><sect1><para>
3743 "When you are watched, something changes. Anyone who has ever raised a child "
3744 "knows this. You might look up from your book (or more realistically, from "
3745 "your phone) and catch your child in a moment of profound realization and "
3746 "growth, a moment where they are learning something that is right at the edge "
3747 "of their abilities, requiring their entire ferocious concentration. For a "
3748 "moment, you’re transfixed, watching that rare and beautiful moment of focus "
3749 "playing out before your eyes, and then your child looks up and sees you "
3750 "seeing them, and the moment collapses. To grow, you need to be and expose "
3751 "your authentic self, and in that moment, you are vulnerable like a hermit "
3752 "crab scuttling from one shell to the next. The tender, unprotected tissues "
3753 "you expose in that moment are too delicate to reveal in the presence of "
3754 "another, even someone you trust as implicitly as a child trusts their parent."
3757 #. type: Content of: <book><chapter><sect1><para>
3759 "In the digital age, our authentic selves are inextricably tied to our "
3760 "digital lives. Your search history is a running ledger of the questions "
3761 "you’ve pondered. Your location history is a record of the places you’ve "
3762 "sought out and the experiences you’ve had there. Your social graph reveals "
3763 "the different facets of your identity, the people you’ve connected with."
3765 "I den digitale tidsalder er vårt sanne jeg uløselig knyttet til våre "
3766 "digitale liv. Søkehistorikken din er en løpende oversikt over spørsmålene du "
3767 "har fundert på. Posisjonshistorikken din er et arkiv over steder du har "
3768 "trukket mot og opplevelsene du har hatt der. Din sosiale graf avslører de "
3769 "ulike sidene av identiteten din, og folkene du er knyttet til."
3771 #. type: Content of: <book><chapter><sect1><para>
3773 "To be observed in these activities is to lose the sanctuary of your "
3776 "Å få disse aktivitetene observert er å miste tilfluktstedet for ditt sanne "
3779 #. type: Content of: <book><chapter><sect1><para>
3781 "There’s another way in which surveillance capitalism robs us of our capacity "
3782 "to be our authentic selves: by making us anxious. Surveillance capitalism "
3783 "isn’t really a mind-control ray, but you don’t need a mind-control ray to "
3784 "make someone anxious. After all, another word for anxiety is agitation, and "
3785 "to make someone experience agitation, you need merely to agitate them. To "
3786 "poke them and prod them and beep at them and buzz at them and bombard them "
3787 "on an intermittent schedule that is just random enough that our limbic "
3788 "systems never quite become inured to it."
3791 #. type: Content of: <book><chapter><sect1><para>
3793 "Our devices and services are <quote>general purpose</quote> in that they can "
3794 "connect anything or anyone to anything or anyone else and that they can run "
3795 "any program that can be written. This means that the distraction rectangles "
3796 "in our pockets hold our most precious moments with our most beloved people "
3797 "and their most urgent or time-sensitive communications (from <quote>running "
3798 "late can you get the kid?</quote> to <quote>doctor gave me bad news and I "
3799 "need to talk to you RIGHT NOW</quote>) as well as ads for refrigerators and "
3800 "recruiting messages from Nazis."
3802 "Våre enheter og tjenester har <quote>generelt formål</quote> i det at de kan "
3803 "koble hva som helst eller hvem som helst til hva som helst eller hvem som "
3804 "helst, og de kan gjøre ethvert program som kan lages. Dette betyr at "
3805 "distraksjonsrektanglene i lommene våre passer på våre mest verdifulle "
3806 "øyeblikk med våre kjæreste og deres mest presserende eller tidskritiske "
3807 "meldinger (fra <quote>blir sen, kan du hente ungen?</quote> til <quote>legen "
3808 "ga med dårlige nyheter og jeg trenger å snakke med deg MED EN GANG</quote>) "
3809 "i tillegg til reklamer for kjøleskap og rekrutteringsmeldinger fra nazister."
3811 #. type: Content of: <book><chapter><sect1><para>
3813 "All day and all night, our pockets buzz, shattering our concentration and "
3814 "tearing apart the fragile webs of connection we spin as we think through "
3815 "difficult ideas. If you locked someone in a cell and agitated them like "
3816 "this, we’d call it <quote>sleep deprivation torture,</quote> and it would be "
3817 "<ulink url=\"https://www.youtube.com/watch?v=1SKpRbvnx6g\">a war crime under "
3818 "the Geneva Conventions</ulink>."
3820 "Dag og natt vibrerer lommene våre, knuser konsentrasjonen vår og river i "
3821 "stykker de skjøre edderkoppspinnene av sammenehenger vi spinner når vi "
3822 "tenker gjennom vanskelige ideer. Hvis du låste noen inne i en celle og "
3823 "forstyrret dem på dette viset, så ville vi kalt det "
3824 "<quote>søvnnektingstortur</quote>, og det ville vært en <ulink url=\"https"
3825 "://www.youtube.com/watch?v=1SKpRbvnx6g\">krigsforbrytelse i følge Geneve-"
3826 "konvensjonen</ulink>."
3828 #. type: Content of: <book><chapter><sect1><title>
3829 msgid "Afflicting the afflicted"
3830 msgstr "Pine de plagede"
3832 #. type: Content of: <book><chapter><sect1><para>
3834 "The effects of surveillance on our ability to be our authentic selves are "
3835 "not equal for all people. Some of us are lucky enough to live in a time and "
3836 "place in which all the most important facts of our lives are widely and "
3837 "roundly socially acceptable and can be publicly displayed without the risk "
3838 "of social consequence."
3840 "Effekten overvåkning har på vår evne til å være oss selv på ekte er ikke lik "
3841 "for alle mennesker. Noen av oss er heldige nok til å leve på en tid og sted "
3842 "der de viktigste fakta om våre live er i stor grad sosialt aksepterte og kan "
3843 "vises frem offentlig uten risiko for sosiale konsekvenser."
3845 #. type: Content of: <book><chapter><sect1><para>
3847 "But for many of us, this is not true. Recall that in living memory, many of "
3848 "the ways of being that we think of as socially acceptable today were once "
3849 "cause for dire social sanction or even imprisonment. If you are 65 years "
3850 "old, you have lived through a time in which people living in <quote>free "
3851 "societies</quote> could be imprisoned or sanctioned for engaging in "
3852 "homosexual activity, for falling in love with a person whose skin was a "
3853 "different color than their own, or for smoking weed."
3856 #. type: Content of: <book><chapter><sect1><para>
3858 "Today, these activities aren’t just decriminalized in much of the world, "
3859 "they’re considered normal, and the fallen prohibitions are viewed as "
3860 "shameful, regrettable relics of the past."
3863 #. type: Content of: <book><chapter><sect1><para>
3865 "How did we get from prohibition to normalization? Through private, personal "
3866 "activity: People who were secretly gay or secret pot-smokers or who secretly "
3867 "loved someone with a different skin color were vulnerable to retaliation if "
3868 "they made their true selves known and were limited in how much they could "
3869 "advocate for their own right to exist in the world and be true to "
3870 "themselves. But because there was a private sphere, these people could form "
3871 "alliances with their friends and loved ones who did not share their "
3872 "disfavored traits by having private conversations in which they came out, "
3873 "disclosing their true selves to the people around them and bringing them to "
3874 "their cause one conversation at a time."
3876 "Hvordan gikk vi fra forbud til normalisering? Ved hjelp av privat og "
3877 "personlig aktivitet: Folk som var homofile i skjul, eller som var "
3878 "hasjrøykere i smug, eller som i hemmeliget elsket noen med en annen "
3879 "hudfarge, var alle sårbare for gjengjeldelse hvis de gjorde sitt sanne jeg "
3880 "kjent, og det var begrenset hvor mye de kunne fremme sine egne rettigheter i "
3881 "samfunnet og slik være tro mot seg selv. Men fordi det var en privatsfære, "
3882 "så kunne disse folkene danne allianser med sine kjære og sine venner som "
3883 "ikke delte deres uglesette egenskaper, ved å ha private samtaler der de kom "
3884 "ut av skapet og avslørte sitt sanne jeg til folkene rundt dem og bringe dem "
3885 "inn på sin side, en samtale av gangen."
3887 #. type: Content of: <book><chapter><sect1><para>
3889 "The right to choose the time and manner of these conversations was key to "
3890 "their success. It’s one thing to come out to your dad while you’re on a "
3891 "fishing trip away from the world and another thing entirely to blurt it out "
3892 "over the Christmas dinner table while your racist Facebook uncle is there to "
3895 "Retten til å velge tid og sted for disse samtalene var nøkkelen til at de "
3896 "lyktes. Det er en ting å komme ut av skapet overfor faren din mens dere er "
3897 "på fisketurn langt unna allfarvei, og en helt annen ting å plumpe ut med det "
3898 "over julemiddagen mens din rasistiske Facebook-onkel er der for å lage en "
3901 #. type: Content of: <book><chapter><sect1><para>
3903 "Without a private sphere, there’s a chance that none of these changes would "
3904 "have come to pass and that the people who benefited from these changes would "
3905 "have either faced social sanction for coming out to a hostile world or would "
3906 "have never been able to reveal their true selves to the people they love."
3908 "Uten en privatsfære så er det en sjanske for at ingen av disse endringene "
3909 "hadde funnet sted, og at folkene som dro nytte av disse endringene enten "
3910 "hadde mått sociale saksjoner for å komme ut av skapet i en fientlig verden "
3911 "eller ville aldri vært i stand til å vise sitt sanne jeg til folkene de er "
3914 #. type: Content of: <book><chapter><sect1><para>
3916 "The corollary is that, unless you think that our society has attained social "
3917 "perfection — that your grandchildren in 50 years will ask you to tell them "
3918 "the story of how, in 2020, every injustice had been righted and no further "
3919 "change had to be made — then you should expect that right now, at this "
3920 "minute, there are people you love, whose happiness is key to your own, who "
3921 "have a secret in their hearts that stops them from ever being their "
3922 "authentic selves with you. These people are sorrowing and will go to their "
3923 "graves with that secret sorrow in their hearts, and the source of that "
3924 "sorrow will be the falsity of their relationship to you."
3927 #. type: Content of: <book><chapter><sect1><para>
3928 msgid "A private realm is necessary for human progress."
3931 #. type: Content of: <book><chapter><sect1><title>
3932 msgid "Any data you collect and retain will eventually leak"
3933 msgstr "Alle data du samler og tar vare på vil til slutt lekke"
3935 #. type: Content of: <book><chapter><sect1><para>
3937 "The lack of a private life can rob vulnerable people of the chance to be "
3938 "their authentic selves and constrain our actions by depriving us of "
3939 "sanctuary, but there is another risk that is borne by everyone, not just "
3940 "people with a secret: crime."
3942 "Mangelen på privatliv kan berøve sårbare folk sjansen til å være sitt sanne "
3943 "jeg og begrense våre handler ved å frarøve oss vårt tilfluktsted, men det er "
3944 "en annen risiko som belastes oss alle, ikke bare folk med en hemmelighet: "
3947 #. type: Content of: <book><chapter><sect1><para>
3949 "Personally identifying information is of very limited use for the purpose of "
3950 "controlling peoples’ minds, but identity theft — really a catchall term for "
3951 "a whole constellation of terrible criminal activities that can destroy your "
3952 "finances, compromise your personal integrity, ruin your reputation, or even "
3953 "expose you to physical danger — thrives on it."
3956 #. type: Content of: <book><chapter><sect1><para>
3958 "Attackers are not limited to using data from one breached source, either. "
3959 "Multiple services have suffered breaches that exposed names, addresses, "
3960 "phone numbers, passwords, sexual tastes, school grades, work performance, "
3961 "brushes with the criminal justice system, family details, genetic "
3962 "information, fingerprints and other biometrics, reading habits, search "
3963 "histories, literary tastes, pseudonymous identities, and other sensitive "
3964 "information. Attackers can merge data from these different breaches to build "
3965 "up extremely detailed dossiers on random subjects and then use different "
3966 "parts of the data for different criminal purposes."
3969 #. type: Content of: <book><chapter><sect1><para>
3971 "For example, attackers can use leaked username and password combinations to "
3972 "hijack whole fleets of commercial vehicles that <ulink url=\"https://www."
3973 "vice.com/en_us/article/zmpx4x/hacker-monitor-cars-kill-engine-gps-tracking-"
3974 "apps\">have been fitted with anti-theft GPS trackers and immobilizers</"
3975 "ulink> or to hijack baby monitors in order to <ulink url=\"https://www."
3976 "washingtonpost.com/technology/2019/04/23/how-nest-designed-keep-intruders-"
3977 "out-peoples-homes-effectively-allowed-hackers-get/?"
3978 "utm_term=.15220e98c550\">terrorize toddlers with the audio tracks from "
3979 "pornography</ulink>. Attackers use leaked data to trick phone companies into "
3980 "giving them your phone number, then they intercept SMS-based two-factor "
3981 "authentication codes in order to take over your email, bank account, and/or "
3982 "cryptocurrency wallets."
3985 #. type: Content of: <book><chapter><sect1><para>
3987 "Attackers are endlessly inventive in the pursuit of creative ways to "
3988 "weaponize leaked data. One common use of leaked data is to penetrate "
3989 "companies in order to access <emphasis>more</emphasis> data."
3992 #. type: Content of: <book><chapter><sect1><para>
3994 "Like spies, online fraudsters are totally dependent on companies over-"
3995 "collecting and over-retaining our data. Spy agencies sometimes pay companies "
3996 "for access to their data or intimidate them into giving it up, but sometimes "
3997 "they work just like criminals do — by <ulink url=\"https://www.bbc.com/news/"
3998 "world-us-canada-24751821\">sneaking data out of companies’ databases</ulink>."
4001 #. type: Content of: <book><chapter><sect1><para>
4003 "The over-collection of data has a host of terrible social consequences, from "
4004 "the erosion of our authentic selves to the undermining of social progress, "
4005 "from state surveillance to an epidemic of online crime. Commercial "
4006 "surveillance is also a boon to people running influence campaigns, but "
4007 "that’s the least of our troubles."
4010 #. type: Content of: <book><chapter><sect1><title>
4011 msgid "Critical tech exceptionalism is still tech exceptionalism"
4014 #. type: Content of: <book><chapter><sect1><para>
4016 "Big Tech has long practiced technology exceptionalism: the idea that it "
4017 "should not be subject to the mundane laws and norms of <quote>meatspace.</"
4018 "quote> Mottoes like Facebook’s <quote>move fast and break things</quote> "
4019 "attracted justifiable scorn of the companies’ self-serving rhetoric."
4022 #. type: Content of: <book><chapter><sect1><para>
4024 "Tech exceptionalism got us all into a lot of trouble, so it’s ironic and "
4025 "distressing to see Big Tech’s critics committing the same sin."
4028 #. type: Content of: <book><chapter><sect1><para>
4030 "Big Tech is not a <quote>rogue capitalism</quote> that cannot be cured "
4031 "through the traditional anti-monopoly remedies of trustbusting (forcing "
4032 "companies to divest of competitors they have acquired) and bans on mergers "
4033 "to monopoly and other anti-competitive tactics. Big Tech does not have the "
4034 "power to use machine learning to influence our behavior so thoroughly that "
4035 "markets lose the ability to punish bad actors and reward superior "
4036 "competitors. Big Tech has no rule-writing mind-control ray that necessitates "
4037 "ditching our old toolbox."
4040 #. type: Content of: <book><chapter><sect1><para>
4042 "The thing is, people have been claiming to have perfected mind-control rays "
4043 "for centuries, and every time, it turned out to be a con — though sometimes "
4044 "the con artists were also conning themselves."
4047 #. type: Content of: <book><chapter><sect1><para>
4049 "For generations, the advertising industry has been steadily improving its "
4050 "ability to sell advertising services to businesses while only making "
4051 "marginal gains in selling those businesses’ products to prospective "
4052 "customers. John Wanamaker’s lament that <quote>50% of my advertising budget "
4053 "is wasted, I just don’t know which 50%</quote> is a testament to the triumph "
4054 "of <emphasis>ad executives</emphasis>, who successfully convinced Wanamaker "
4055 "that only half of the money he spent went to waste."
4058 #. type: Content of: <book><chapter><sect1><para>
4060 "The tech industry has made enormous improvements in the science of "
4061 "convincing businesses that they’re good at advertising while their actual "
4062 "improvements to advertising — as opposed to targeting — have been pretty ho-"
4063 "hum. The vogue for machine learning — and the mystical invocation of "
4064 "<quote>artificial intelligence</quote> as a synonym for straightforward "
4065 "statistical inference techniques — has greatly boosted the efficacy of Big "
4066 "Tech’s sales pitch as marketers have exploited potential customers’ lack of "
4067 "technical sophistication to get away with breathtaking acts of overpromising "
4068 "and underdelivering."
4071 #. type: Content of: <book><chapter><sect1><para>
4073 "It’s tempting to think that if businesses are willing to pour billions into "
4074 "a venture that the venture must be a good one. Yet there are plenty of times "
4075 "when this rule of thumb has led us astray. For example, it’s virtually "
4076 "unheard of for managed investment funds to outperform simple index funds, "
4077 "and investors who put their money into the hands of expert money managers "
4078 "overwhelmingly fare worse than those who entrust their savings to index "
4079 "funds. But managed funds still account for the majority of the money "
4080 "invested in the markets, and they are patronized by some of the richest, "
4081 "most sophisticated investors in the world. Their vote of confidence in an "
4082 "underperforming sector is a parable about the role of luck in wealth "
4083 "accumulation, not a sign that managed funds are a good buy."
4086 #. type: Content of: <book><chapter><sect1><para>
4088 "The claims of Big Tech’s mind-control system are full of tells that the "
4089 "enterprise is a con. For example, <ulink url=\"https://www.frontiersin.org/"
4090 "articles/10.3389/fpsyg.2020.01415/full\">the reliance on the <quote>Big "
4091 "Five</quote> personality traits</ulink> as a primary means of influencing "
4092 "people even though the <quote>Big Five</quote> theory is unsupported by any "
4093 "large-scale, peer-reviewed studies and is <ulink url=\"https://www.wired.com/"
4094 "story/the-noisy-fallacies-of-psychographic-targeting/\">mostly the realm of "
4095 "marketing hucksters and pop psych</ulink>."
4098 #. type: Content of: <book><chapter><sect1><para>
4100 "Big Tech’s promotional materials also claim that their algorithms can "
4101 "accurately perform <quote>sentiment analysis</quote> or detect peoples’ "
4102 "moods based on their <quote>microexpressions,</quote> but <ulink url="
4103 "\"https://www.npr.org/2018/09/12/647040758/advertising-on-facebook-is-it-"
4104 "worth-it\">these are marketing claims, not scientific ones</ulink>. These "
4105 "methods are largely untested by independent scientific experts, and where "
4106 "they have been tested, they’ve been found sorely wanting. Microexpressions "
4107 "are particularly suspect as the companies that specialize in training people "
4108 "to detect them <ulink url=\"https://theintercept.com/2017/02/08/tsas-own-"
4109 "files-show-doubtful-science-behind-its-behavior-screening-program/\">have "
4110 "been shown</ulink> to underperform relative to random chance."
4113 #. type: Content of: <book><chapter><sect1><para>
4115 "Big Tech has been so good at marketing its own supposed superpowers that "
4116 "it’s easy to believe that they can market everything else with similar "
4117 "acumen, but it’s a mistake to believe the hype. Any statement a company "
4118 "makes about the quality of its products is clearly not impartial. The fact "
4119 "that we distrust all the things that Big Tech says about its data handling, "
4120 "compliance with privacy laws, etc., is only reasonable — but why on Earth "
4121 "would we treat Big Tech’s marketing literature as the gospel truth? Big Tech "
4122 "lies about just about <emphasis>everything</emphasis>, including how well "
4123 "its machine-learning fueled persuasion systems work."
4126 #. type: Content of: <book><chapter><sect1><para>
4128 "That skepticism should infuse all of our evaluations of Big Tech and its "
4129 "supposed abilities, including our perusal of its patents. Zuboff vests these "
4130 "patents with enormous significance, pointing out that Google claimed "
4131 "extensive new persuasion capabilities in <ulink url=\"https://patents.google."
4132 "com/patent/US20050131762A1/en\">its patent filings</ulink>. These claims are "
4133 "doubly suspect: first, because they are so self-serving, and second, because "
4134 "the patent itself is so notoriously an invitation to exaggeration."
4137 #. type: Content of: <book><chapter><sect1><para>
4139 "Patent applications take the form of a series of claims and range from broad "
4140 "to narrow. A typical patent starts out by claiming that its authors have "
4141 "invented a method or system for doing every conceivable thing that anyone "
4142 "might do, ever, with any tool or device. Then it narrows that claim in "
4143 "successive stages until we get to the actual <quote>invention</quote> that "
4144 "is the true subject of the patent. The hope is that the patent examiner — "
4145 "who is almost certainly overworked and underinformed — will miss the fact "
4146 "that some or all of these claims are ridiculous, or at least suspect, and "
4147 "grant the patent’s broader claims. Patents for unpatentable things are still "
4148 "incredibly useful because they can be wielded against competitors who might "
4149 "license that patent or steer clear of its claims rather than endure the "
4150 "lengthy, expensive process of contesting it."
4153 #. type: Content of: <book><chapter><sect1><para>
4155 "What’s more, software patents are routinely granted even though the filer "
4156 "doesn’t have any evidence that they can do the thing claimed by the patent. "
4157 "That is, you can patent an <quote>invention</quote> that you haven’t "
4158 "actually made and that you don’t know how to make."
4161 #. type: Content of: <book><chapter><sect1><para>
4163 "With these considerations in hand, it becomes obvious that the fact that a "
4164 "Big Tech company has patented what it <emphasis>says</emphasis> is an "
4165 "effective mind-control ray is largely irrelevant to whether Big Tech can in "
4166 "fact control our minds."
4169 #. type: Content of: <book><chapter><sect1><para>
4171 "Big Tech collects our data for many reasons, including the diminishing "
4172 "returns on existing stores of data. But many tech companies also collect "
4173 "data out of a mistaken tech exceptionalist belief in the network effects of "
4174 "data. Network effects occur when each new user in a system increases its "
4175 "value. The classic example is fax machines: A single fax machine is of no "
4176 "use, two fax machines are of limited use, but every new fax machine that’s "
4177 "put to use after the first doubles the number of possible fax-to-fax links."
4180 #. type: Content of: <book><chapter><sect1><para>
4182 "Data mined for predictive systems doesn’t necessarily produce these "
4183 "dividends. Think of Netflix: The predictive value of the data mined from a "
4184 "million English-speaking Netflix viewers is hardly improved by the addition "
4185 "of one more user’s viewing data. Most of the data Netflix acquires after "
4186 "that first minimum viable sample duplicates existing data and produces only "
4187 "minimal gains. Meanwhile, retraining models with new data gets progressively "
4188 "more expensive as the number of data points increases, and manual tasks like "
4189 "labeling and validating data do not get cheaper at scale."
4192 #. type: Content of: <book><chapter><sect1><para>
4194 "Businesses pursue fads to the detriment of their profits all the time, "
4195 "especially when the businesses and their investors are not motivated by the "
4196 "prospect of becoming profitable but rather by the prospect of being acquired "
4197 "by a Big Tech giant or by having an IPO. For these firms, ticking faddish "
4198 "boxes like <quote>collects as much data as possible</quote> might realize a "
4199 "bigger return on investment than <quote>collects a business-appropriate "
4200 "quantity of data.</quote>"
4203 #. type: Content of: <book><chapter><sect1><para>
4205 "This is another harm of tech exceptionalism: The belief that more data "
4206 "always produces more profits in the form of more insights that can be "
4207 "translated into better mind-control rays drives firms to over-collect and "
4208 "over-retain data beyond all rationality. And since the firms are behaving "
4209 "irrationally, a good number of them will go out of business and become ghost "
4210 "ships whose cargo holds are stuffed full of data that can harm people in "
4211 "myriad ways — but which no one is responsible for antey longer. Even if the "
4212 "companies don’t go under, the data they collect is maintained behind the "
4213 "minimum viable security — just enough security to keep the company viable "
4214 "while it waits to get bought out by a tech giant, an amount calculated to "
4215 "spend not one penny more than is necessary on protecting data."
4218 #. type: Content of: <book><chapter><sect1><title>
4220 "How monopolies, not mind control, drive surveillance capitalism: The "
4224 #. type: Content of: <book><chapter><sect1><para>
4226 "For the first decade of its existence, Facebook competed with the social "
4227 "media giants of the day (Myspace, Orkut, etc.) by presenting itself as the "
4228 "pro-privacy alternative. Indeed, Facebook justified its walled garden — "
4229 "which let users bring in data from the web but blocked web services like "
4230 "Google Search from indexing and caching Facebook pages — as a pro-privacy "
4231 "measure that protected users from the surveillance-happy winners of the "
4232 "social media wars like Myspace."
4235 #. type: Content of: <book><chapter><sect1><para>
4237 "Despite frequent promises that it would never collect or analyze its users’ "
4238 "data, Facebook periodically created initiatives that did just that, like the "
4239 "creepy, ham-fisted Beacon tool, which spied on you as you moved around the "
4240 "web and then added your online activities to your public timeline, allowing "
4241 "your friends to monitor your browsing habits. Beacon sparked a user revolt. "
4242 "Every time, Facebook backed off from its surveillance initiative, but not "
4243 "all the way; inevitably, the new Facebook would be more surveilling than the "
4244 "old Facebook, though not quite as surveilling as the intermediate Facebook "
4245 "following the launch of the new product or service."
4248 #. type: Content of: <book><chapter><sect1><para>
4250 "The pace at which Facebook ramped up its surveillance efforts seems to have "
4251 "been set by Facebook’s competitive landscape. The more competitors Facebook "
4252 "had, the better it behaved. Every time a major competitor foundered, "
4253 "Facebook’s behavior <ulink url=\"https://papers.ssrn.com/sol3/papers.cfm?"
4254 "abstract_id=3247362\">got markedly worse</ulink>."
4257 #. type: Content of: <book><chapter><sect1><para>
4259 "All the while, Facebook was prodigiously acquiring companies, including a "
4260 "company called Onavo. Nominally, Onavo made a battery-monitoring mobile app. "
4261 "But the permissions that Onavo required were so expansive that the app was "
4262 "able to gather fine-grained telemetry on everything users did with their "
4263 "phones, including which apps they used and how they were using them."
4266 #. type: Content of: <book><chapter><sect1><para>
4268 "Through Onavo, Facebook discovered that it was losing market share to "
4269 "Snapchat, an app that — like Facebook a decade before — billed itself as the "
4270 "pro-privacy alternative to the status quo. Through Onavo, Facebook was able "
4271 "to mine data from the devices of Snapchat users, including both current and "
4272 "former Snapchat users. This spurred Facebook to acquire Instagram — some "
4273 "features of which competed with Snapchat — and then allowed Facebook to fine-"
4274 "tune Instagram’s features and sales pitch to erode Snapchat’s gains and "
4275 "ensure that Facebook would not have to face the kinds of competitive "
4276 "pressures it had earlier inflicted on Myspace and Orkut."
4279 #. type: Content of: <book><chapter><sect1><para>
4281 "The story of how Facebook crushed Snapchat reveals the relationship between "
4282 "monopoly and surveillance capitalism. Facebook combined surveillance with "
4283 "lax antitrust enforcement to spot the competitive threat of Snapchat on its "
4284 "horizon and then take decisive action against it. Facebook’s surveillance "
4285 "capitalism let it avert competitive pressure with anti-competitive tactics. "
4286 "Facebook users still want privacy — Facebook hasn’t used surveillance to "
4287 "brainwash them out of it — but they can’t get it because Facebook’s "
4288 "surveillance lets it destroy any hope of a rival service emerging that "
4289 "competes on privacy features."
4292 #. type: Content of: <book><chapter><sect1><title>
4293 msgid "A monopoly over your friends"
4294 msgstr "Et monopol over vennene dine"
4296 #. type: Content of: <book><chapter><sect1><para>
4298 "A decentralization movement has tried to erode the dominance of Facebook and "
4299 "other Big Tech companies by fielding <quote>indieweb</quote> alternatives — "
4300 "Mastodon as a Twitter alternative, Diaspora as a Facebook alternative, etc. "
4301 "— but these efforts have failed to attain any kind of liftoff."
4304 #. type: Content of: <book><chapter><sect1><para>
4306 "Fundamentally, each of these services is hamstrung by the same problem: "
4307 "Every potential user for a Facebook or Twitter alternative has to convince "
4308 "all their friends to follow them to a decentralized web alternative in order "
4309 "to continue to realize the benefit of social media. For many of us, the only "
4310 "reason to have a Facebook account is that our friends have Facebook "
4311 "accounts, and the reason they have Facebook accounts is that <emphasis>we</"
4312 "emphasis> have Facebook accounts."
4315 #. type: Content of: <book><chapter><sect1><para>
4317 "All of this has conspired to make Facebook — and other dominant platforms — "
4318 "into <quote>kill zones</quote> that investors will not fund new entrants for."
4321 #. type: Content of: <book><chapter><sect1><para>
4323 "And yet, all of today’s tech giants came into existence despite the "
4324 "entrenched advantage of the companies that came before them. To understand "
4325 "how that happened, you have to understand both interoperability and "
4326 "adversarial interoperability."
4329 #. type: Content of: <book><chapter><sect1><blockquote><para>
4330 msgid "The hard problem of our species is coordination."
4333 #. type: Content of: <book><chapter><sect1><para>
4335 "<quote>Interoperability</quote> is the ability of two technologies to work "
4336 "with one another: Anyone can make an LP that will play on any record player, "
4337 "anyone can make a filter you can install in your stove’s extractor fan, "
4338 "anyone can make gasoline for your car, anyone can make a USB phone charger "
4339 "that fits in your car’s cigarette lighter receptacle, anyone can make a "
4340 "light bulb that works in your light socket, anyone can make bread that will "
4341 "toast in your toaster."
4344 #. type: Content of: <book><chapter><sect1><para>
4346 "Interoperability is often a source of innovation and consumer benefit: Apple "
4347 "made the first commercially successful PC, but millions of independent "
4348 "software vendors made interoperable programs that ran on the Apple II Plus. "
4349 "The simple analog antenna inputs on the back of TVs first allowed cable "
4350 "operators to connect directly to TVs, then they allowed game console "
4351 "companies and then personal computer companies to use standard televisions "
4352 "as displays. Standard RJ-11 telephone jacks allowed for the production of "
4353 "phones from a variety of vendors in a variety of forms, from the free "
4354 "football-shaped phone that came with a <emphasis>Sports Illustrated</"
4355 "emphasis> subscription to business phones with speakers, hold functions, and "
4356 "so on and then answering machines and finally modems, paving the way for the "
4357 "internet revolution."
4360 #. type: Content of: <book><chapter><sect1><para>
4362 "<quote>Interoperability</quote> is often used interchangeably with "
4363 "<quote>standardization,</quote> which is the process when manufacturers and "
4364 "other stakeholders hammer out a set of agreed-upon rules for implementing a "
4365 "technology, such as the electrical plug on your wall, the CAN bus used by "
4366 "your car’s computer systems, or the HTML instructions that your browser "
4370 #. type: Content of: <book><chapter><sect1><para>
4372 "But interoperability doesn’t require standardization — indeed, "
4373 "standardization often proceeds from the chaos of ad hoc interoperability "
4374 "measures. The inventor of the cigarette-lighter USB charger didn’t need to "
4375 "get permission from car manufacturers or even the manufacturers of the "
4376 "dashboard lighter subcomponent. The automakers didn’t take any "
4377 "countermeasures to prevent the use of these aftermarket accessories by their "
4378 "customers, but they also didn’t do anything to make life easier for the "
4379 "chargers’ manufacturers. This is a kind of <quote>neutral interoperability.</"
4383 #. type: Content of: <book><chapter><sect1><para>
4385 "Beyond neutral interoperability, there is <quote>adversarial "
4386 "interoperability.</quote> That’s when a manufacturer makes a product that "
4387 "interoperates with another manufacturer’s product <emphasis>despite the "
4388 "second manufacturer’s objections</emphasis> and <emphasis>even if that means "
4389 "bypassing a security system designed to prevent interoperability</emphasis>."
4392 #. type: Content of: <book><chapter><sect1><para>
4394 "Probably the most familiar form of adversarial interoperability is third-"
4395 "party printer ink. Printer manufacturers claim that they sell printers below "
4396 "cost and that the only way they can recoup the losses they incur is by "
4397 "charging high markups on ink. To prevent the owners of printers from buying "
4398 "ink elsewhere, the printer companies deploy a suite of anti-customer "
4399 "security systems that detect and reject both refilled and third-party "
4403 #. type: Content of: <book><chapter><sect1><para>
4405 "Owners of printers take the position that HP and Epson and Brother are not "
4406 "charities and that customers for their wares have no obligation to help them "
4407 "survive, and so if the companies choose to sell their products at a loss, "
4408 "that’s their foolish choice and their consequences to live with. Likewise, "
4409 "competitors who make ink or refill kits observe that they don’t owe printer "
4410 "companies anything, and their erosion of printer companies’ margins are the "
4411 "printer companies’ problems, not their competitors’. After all, the printer "
4412 "companies shed no tears when they drive a refiller out of business, so why "
4413 "should the refillers concern themselves with the economic fortunes of the "
4414 "printer companies?"
4417 #. type: Content of: <book><chapter><sect1><para>
4419 "Adversarial interoperability has played an outsized role in the history of "
4420 "the tech industry: from the founding of the <quote>alt.*</quote> Usenet "
4421 "hierarchy (which was started against the wishes of Usenet’s maintainers and "
4422 "which grew to be bigger than all of Usenet combined) to the browser wars "
4423 "(when Netscape and Microsoft devoted massive engineering efforts to making "
4424 "their browsers incompatible with the other’s special commands and "
4425 "peccadilloes) to Facebook (whose success was built in part by helping its "
4426 "new users stay in touch with friends they’d left behind on Myspace because "
4427 "Facebook supplied them with a tool that scraped waiting messages from "
4428 "Myspace and imported them into Facebook, effectively creating an Facebook-"
4429 "based Myspace reader)."
4432 #. type: Content of: <book><chapter><sect1><para>
4434 "Today, incumbency is seen as an unassailable advantage. Facebook is where "
4435 "all of your friends are, so no one can start a Facebook competitor. But "
4436 "adversarial compatibility reverses the competitive advantage: If you were "
4437 "allowed to compete with Facebook by providing a tool that imported all your "
4438 "users’ waiting Facebook messages into an environment that competed on lines "
4439 "that Facebook couldn’t cross, like eliminating surveillance and ads, then "
4440 "Facebook would be at a huge disadvantage. It would have assembled all "
4441 "possible ex-Facebook users into a single, easy-to-find service; it would "
4442 "have educated them on how a Facebook-like service worked and what its "
4443 "potential benefits were; and it would have provided an easy means for "
4444 "disgruntled Facebook users to tell their friends where they might expect "
4448 #. type: Content of: <book><chapter><sect1><para>
4450 "Adversarial interoperability was once the norm and a key contributor to the "
4451 "dynamic, vibrant tech scene, but now it is stuck behind a thicket of laws "
4452 "and regulations that add legal risks to the tried-and-true tactics of "
4453 "adversarial interoperability. New rules and new interpretations of existing "
4454 "rules mean that a would-be adversarial interoperator needs to steer clear of "
4455 "claims under copyright, terms of service, trade secrecy, tortious "
4456 "interference, and patent."
4459 #. type: Content of: <book><chapter><sect1><para>
4461 "In the absence of a competitive market, lawmakers have resorted to assigning "
4462 "expensive, state-like duties to Big Tech firms, such as automatically "
4463 "filtering user contributions for copyright infringement or terrorist and "
4464 "extremist content or detecting and preventing harassment in real time or "
4465 "controlling access to sexual material."
4468 #. type: Content of: <book><chapter><sect1><para>
4470 "These measures put a floor under how small we can make Big Tech because only "
4471 "the very largest companies can afford the humans and automated filters "
4472 "needed to perform these duties."
4475 #. type: Content of: <book><chapter><sect1><para>
4477 "But that’s not the only way in which making platforms responsible for "
4478 "policing their users undermines competition. A platform that is expected to "
4479 "police its users’ conduct must prevent many vital adversarial "
4480 "interoperability techniques lest these subvert its policing measures. For "
4481 "example, if someone using a Twitter replacement like Mastodon is able to "
4482 "push messages into Twitter and read messages out of Twitter, they could "
4483 "avoid being caught by automated systems that detect and prevent harassment "
4484 "(such as systems that use the timing of messages or IP-based rules to make "
4485 "guesses about whether someone is a harasser)."
4488 #. type: Content of: <book><chapter><sect1><para>
4490 "To the extent that we are willing to let Big Tech police itself — rather "
4491 "than making Big Tech small enough that users can leave bad platforms for "
4492 "better ones and small enough that a regulation that simply puts a platform "
4493 "out of business will not destroy billions of users’ access to their "
4494 "communities and data — we build the case that Big Tech should be able to "
4495 "block its competitors and make it easier for Big Tech to demand legal "
4496 "enforcement tools to ban and punish attempts at adversarial interoperability."
4499 #. type: Content of: <book><chapter><sect1><para>
4501 "Ultimately, we can try to fix Big Tech by making it responsible for bad acts "
4502 "by its users, or we can try to fix the internet by cutting Big Tech down to "
4503 "size. But we can’t do both. To replace today’s giant products with "
4504 "pluralistic protocols, we need to clear the legal thicket that prevents "
4505 "adversarial interoperability so that tomorrow’s nimble, personal, small-"
4506 "scale products can federate themselves with giants like Facebook, allowing "
4507 "the users who’ve left to continue to communicate with users who haven’t left "
4508 "yet, reaching tendrils over Facebook’s garden wall that Facebook’s trapped "
4509 "users can use to scale the walls and escape to the global, open web."
4512 #. type: Content of: <book><chapter><sect1><title>
4513 msgid "Fake news is an epistemological crisis"
4516 #. type: Content of: <book><chapter><sect1><para>
4518 "Tech is not the only industry that has undergone massive concentration since "
4519 "the Reagan era. Virtually every major industry — from oil to newspapers to "
4520 "meatpacking to sea freight to eyewear to online pornography — has become a "
4521 "clubby oligarchy that just a few players dominate."
4524 #. type: Content of: <book><chapter><sect1><para>
4526 "At the same time, every industry has become something of a tech industry as "
4527 "general-purpose computers and general-purpose networks and the promise of "
4528 "efficiencies through data-driven analysis infuse every device, process, and "
4532 #. type: Content of: <book><chapter><sect1><para>
4534 "This phenomenon of industrial concentration is part of a wider story about "
4535 "wealth concentration overall as a smaller and smaller number of people own "
4536 "more and more of our world. This concentration of both wealth and industries "
4537 "means that our political outcomes are increasingly beholden to the parochial "
4538 "interests of the people and companies with all the money."
4541 #. type: Content of: <book><chapter><sect1><para>
4543 "That means that whenever a regulator asks a question with an obvious, "
4544 "empirical answer (<quote>Are humans causing climate change?</quote> or "
4545 "<quote>Should we let companies conduct commercial mass surveillance?</quote> "
4546 "or <quote>Does society benefit from allowing network neutrality violations?</"
4547 "quote>), the answer that comes out is only correct if that correctness meets "
4548 "with the approval of rich people and the industries that made them so "
4552 #. type: Content of: <book><chapter><sect1><para>
4554 "Rich people have always played an outsized role in politics and more so "
4555 "since the Supreme Court’s <emphasis>Citizens United</emphasis> decision "
4556 "eliminated key controls over political spending. Widening inequality and "
4557 "wealth concentration means that the very richest people are now a lot richer "
4558 "and can afford to spend a lot more money on political projects than ever "
4559 "before. Think of the Koch brothers or George Soros or Bill Gates."
4562 #. type: Content of: <book><chapter><sect1><para>
4564 "But the policy distortions of rich individuals pale in comparison to the "
4565 "policy distortions that concentrated industries are capable of. The "
4566 "companies in highly concentrated industries are much more profitable than "
4567 "companies in competitive industries — no competition means not having to "
4568 "reduce prices or improve quality to win customers — leaving them with bigger "
4569 "capital surpluses to spend on lobbying."
4572 #. type: Content of: <book><chapter><sect1><para>
4574 "Concentrated industries also find it easier to collaborate on policy "
4575 "objectives than competitive ones. When all the top execs from your industry "
4576 "can fit around a single boardroom table, they often do. And <emphasis>when</"
4577 "emphasis> they do, they can forge a consensus position on regulation."
4580 #. type: Content of: <book><chapter><sect1><para>
4582 "Rising through the ranks in a concentrated industry generally means working "
4583 "at two or three of the big companies. When there are only relatively few "
4584 "companies in a given industry, each company has a more ossified executive "
4585 "rank, leaving ambitious execs with fewer paths to higher positions unless "
4586 "they are recruited to a rival. This means that the top execs in concentrated "
4587 "industries are likely to have been colleagues at some point and socialize in "
4588 "the same circles — connected through social ties or, say, serving as "
4589 "trustees for each others’ estates. These tight social bonds foster a "
4590 "collegial, rather than competitive, attitude."
4593 #. type: Content of: <book><chapter><sect1><para>
4595 "Highly concentrated industries also present a regulatory conundrum. When an "
4596 "industry is dominated by just four or five companies, the only people who "
4597 "are likely to truly understand the industry’s practices are its veteran "
4598 "executives. This means that top regulators are often former execs of the "
4599 "companies they are supposed to be regulating. These turns in government are "
4600 "often tacitly understood to be leaves of absence from industry, with former "
4601 "employers welcoming their erstwhile watchdogs back into their executive "
4602 "ranks once their terms have expired."
4605 #. type: Content of: <book><chapter><sect1><para>
4607 "All this is to say that the tight social bonds, small number of firms, and "
4608 "regulatory capture of concentrated industries give the companies that "
4609 "comprise them the power to dictate many, if not all, of the regulations that "
4613 #. type: Content of: <book><chapter><sect1><para>
4615 "This is increasingly obvious. Whether it’s payday lenders <ulink url="
4616 "\"https://www.washingtonpost.com/business/2019/02/25/how-payday-lending-"
4617 "industry-insider-tilted-academic-research-its-favor/\">winning the right to "
4618 "practice predatory lending</ulink> or Apple <ulink url=\"https://www.vice."
4619 "com/en_us/article/mgxayp/source-apple-will-fight-right-to-repair-legislation"
4620 "\">winning the right to decide who can fix your phone</ulink> or Google and "
4621 "Facebook winning the right to breach your private data without suffering "
4622 "meaningful consequences or victories for pipeline companies or impunity for "
4623 "opioid manufacturers or massive tax subsidies for incredibly profitable "
4624 "dominant businesses, it’s increasingly apparent that many of our official, "
4625 "evidence-based truth-seeking processes are, in fact, auctions for sale to "
4626 "the highest bidder."
4629 #. type: Content of: <book><chapter><sect1><para>
4631 "It’s really impossible to overstate what a terrifying prospect this is. We "
4632 "live in an incredibly high-tech society, and none of us could acquire the "
4633 "expertise to evaluate every technological proposition that stands between us "
4634 "and our untimely, horrible deaths. You might devote your life to acquiring "
4635 "the media literacy to distinguish good scientific journals from corrupt pay-"
4636 "for-play lookalikes and the statistical literacy to evaluate the quality of "
4637 "the analysis in the journals as well as the microbiology and epidemiology "
4638 "knowledge to determine whether you can trust claims about the safety of "
4639 "vaccines — but that would still leave you unqualified to judge whether the "
4640 "wiring in your home will give you a lethal shock <emphasis>and</emphasis> "
4641 "whether your car’s brakes’ software will cause them to fail unpredictably "
4642 "<emphasis>and</emphasis> whether the hygiene standards at your butcher are "
4643 "sufficient to keep you from dying after you finish your dinner."
4646 #. type: Content of: <book><chapter><sect1><para>
4648 "In a world as complex as this one, we have to defer to authorities, and we "
4649 "keep them honest by making those authorities accountable to us and binding "
4650 "them with rules to prevent conflicts of interest. We can’t possibly acquire "
4651 "the expertise to adjudicate conflicting claims about the best way to make "
4652 "the world safe and prosperous, but we <emphasis>can</emphasis> determine "
4653 "whether the adjudication process itself is trustworthy."
4656 #. type: Content of: <book><chapter><sect1><para>
4657 msgid "Right now, it’s obviously not."
4660 #. type: Content of: <book><chapter><sect1><para>
4662 "The past 40 years of rising inequality and industry concentration, together "
4663 "with increasingly weak accountability and transparency for expert agencies, "
4664 "has created an increasingly urgent sense of impending doom, the sense that "
4665 "there are vast conspiracies afoot that operate with tacit official approval "
4666 "despite the likelihood they are working to better themselves by ruining the "
4670 #. type: Content of: <book><chapter><sect1><para>
4672 "For example, it’s been decades since Exxon’s own scientists concluded that "
4673 "its products would render the Earth uninhabitable by humans. And yet those "
4674 "decades were lost to us, in large part because Exxon lobbied governments and "
4675 "sowed doubt about the dangers of its products and did so with the "
4676 "cooperation of many public officials. When the survival of you and everyone "
4677 "you love is threatened by conspiracies, it’s not unreasonable to start "
4678 "questioning the things you think you know in an attempt to determine whether "
4679 "they, too, are the outcome of another conspiracy."
4682 #. type: Content of: <book><chapter><sect1><para>
4684 "The collapse of the credibility of our systems for divining and upholding "
4685 "truths has left us in a state of epistemological chaos. Once, most of us "
4686 "might have assumed that the system was working and that our regulations "
4687 "reflected our best understanding of the empirical truths of the world as "
4688 "they were best understood — now we have to find our own experts to help us "
4689 "sort the true from the false."
4692 #. type: Content of: <book><chapter><sect1><para>
4694 "If you’re like me, you probably believe that vaccines are safe, but you "
4695 "(like me) probably also can’t explain the microbiology or statistics. Few of "
4696 "us have the math skills to review the literature on vaccine safety and "
4697 "describe why their statistical reasoning is sound. Likewise, few of us can "
4698 "review the stats in the (now discredited) literature on opioid safety and "
4699 "explain how those stats were manipulated. Both vaccines and opioids were "
4700 "embraced by medical authorities, after all, and one is safe while the other "
4701 "could ruin your life. You’re left with a kind of inchoate constellation of "
4702 "rules of thumb about which experts you trust to fact-check controversial "
4703 "claims and then to explain how all those respectable doctors with their peer-"
4704 "reviewed research on opioid safety <emphasis>were</emphasis> an aberration "
4705 "and then how you know that the doctors writing about vaccine safety are "
4706 "<emphasis>not</emphasis> an aberration."
4709 #. type: Content of: <book><chapter><sect1><para>
4711 "I’m 100% certain that vaccinating is safe and effective, but I’m also at "
4712 "something of a loss to explain exactly, <emphasis>precisely,</emphasis> why "
4713 "I believe this, given all the corruption I know about and the many times the "
4714 "stamp of certainty has turned out to be a parochial lie told to further "
4715 "enrich the super rich."
4718 #. type: Content of: <book><chapter><sect1><para>
4720 "Fake news — conspiracy theories, racist ideologies, scientific denialism — "
4721 "has always been with us. What’s changed today is not the mix of ideas in the "
4722 "public discourse but the popularity of the worst ideas in that mix. "
4723 "Conspiracy and denial have skyrocketed in lockstep with the growth of Big "
4724 "Inequality, which has also tracked the rise of Big Tech and Big Pharma and "
4725 "Big Wrestling and Big Car and Big Movie Theater and Big Everything Else."
4728 #. type: Content of: <book><chapter><sect1><para>
4730 "No one can say for certain why this has happened, but the two dominant camps "
4731 "are idealism (the belief that the people who argue for these conspiracies "
4732 "have gotten better at explaining them, maybe with the help of machine-"
4733 "learning tools) or materialism (the ideas have become more attractive "
4734 "because of material conditions in the world)."
4737 #. type: Content of: <book><chapter><sect1><para>
4739 "I’m a materialist. I’ve been exposed to the arguments of conspiracy "
4740 "theorists all my life, and I have not experienced any qualitative leap in "
4741 "the quality of those arguments."
4744 #. type: Content of: <book><chapter><sect1><para>
4746 "The major difference is in the world, not the arguments. In a time where "
4747 "actual conspiracies are commonplace, conspiracy theories acquire a ring of "
4751 #. type: Content of: <book><chapter><sect1><para>
4753 "We have always had disagreements about what’s true, but today, we have a "
4754 "disagreement over how we know whether something is true. This is an "
4755 "epistemological crisis, not a crisis over belief. It’s a crisis over the "
4756 "credibility of our truth-seeking exercises, from scientific journals (in an "
4757 "era where the biggest journal publishers have been caught producing pay-to-"
4758 "play journals for junk science) to regulations (in an era where regulators "
4759 "are routinely cycling in and out of business) to education (in an era where "
4760 "universities are dependent on corporate donations to keep their lights on)."
4763 #. type: Content of: <book><chapter><sect1><para>
4765 "Targeting — surveillance capitalism — makes it easier to find people who are "
4766 "undergoing this epistemological crisis, but it doesn’t create the crisis. "
4767 "For that, you need to look to corruption."
4770 #. type: Content of: <book><chapter><sect1><para>
4772 "And, conveniently enough, it’s corruption that allows surveillance "
4773 "capitalism to grow by dismantling monopoly protections, by permitting "
4774 "reckless collection and retention of personal data, by allowing ads to be "
4775 "targeted in secret, and by foreclosing on the possibility of going somewhere "
4776 "else where you might continue to enjoy your friends without subjecting "
4777 "yourself to commercial surveillance."
4780 #. type: Content of: <book><chapter><sect1><title>
4781 msgid "Tech is different"
4784 #. type: Content of: <book><chapter><sect1><para>
4786 "I reject both iterations of technological exceptionalism. I reject the idea "
4787 "that tech is uniquely terrible and led by people who are greedier or worse "
4788 "than the leaders of other industries, and I reject the idea that tech is so "
4789 "good — or so intrinsically prone to concentration — that it can’t be blamed "
4790 "for its present-day monopolistic status."
4793 #. type: Content of: <book><chapter><sect1><para>
4795 "I think tech is just another industry, albeit one that grew up in the "
4796 "absence of real monopoly constraints. It may have been first, but it isn’t "
4797 "the worst nor will it be the last."
4800 #. type: Content of: <book><chapter><sect1><para>
4802 "But there’s one way in which I <emphasis>am</emphasis> a tech "
4803 "exceptionalist. I believe that online tools are the key to overcoming "
4804 "problems that are much more urgent than tech monopolization: climate change, "
4805 "inequality, misogyny, and discrimination on the basis of race, gender "
4806 "identity, and other factors. The internet is how we will recruit people to "
4807 "fight those fights, and how we will coordinate their labor. Tech is not a "
4808 "substitute for democratic accountability, the rule of law, fairness, or "
4809 "stability — but it’s a means to achieve these things."
4812 #. type: Content of: <book><chapter><sect1><para>
4814 "The hard problem of our species is coordination. Everything from climate "
4815 "change to social change to running a business to making a family work can be "
4816 "viewed as a collective action problem."
4819 #. type: Content of: <book><chapter><sect1><para>
4821 "The internet makes it easier than at any time before to find people who want "
4822 "to work on a project with you — hence the success of free and open-source "
4823 "software, crowdfunding, and racist terror groups — and easier than ever to "
4824 "coordinate the work you do."
4827 #. type: Content of: <book><chapter><sect1><para>
4829 "The internet and the computers we connect to it also possess an exceptional "
4830 "quality: general-purposeness. The internet is designed to allow any two "
4831 "parties to communicate any data, using any protocol, without permission from "
4832 "anyone else. The only production design we have for computers is the general-"
4833 "purpose, <quote>Turing complete</quote> computer that can run every program "
4834 "we can express in symbolic logic."
4837 #. type: Content of: <book><chapter><sect1><para>
4839 "This means that every time someone with a special communications need "
4840 "invests in infrastructure and techniques to make the internet faster, "
4841 "cheaper, and more robust, this benefit redounds to everyone else who is "
4842 "using the internet to communicate. And this also means that every time "
4843 "someone with a special computing need invests to make computers faster, "
4844 "cheaper, and more robust, every other computing application is a potential "
4845 "beneficiary of this work."
4848 #. type: Content of: <book><chapter><sect1><para>
4850 "For these reasons, every type of communication is gradually absorbed into "
4851 "the internet, and every type of device — from airplanes to pacemakers — "
4852 "eventually becomes a computer in a fancy case."
4854 "På grunn av dette, vil enhver form for kommunikasjon gradvis absorberes inn "
4855 "i Internett, og enhver type dings — fra fly til pacemakere — på sikt bli en "
4856 "datamaskin i en stilig boks."
4858 #. type: Content of: <book><chapter><sect1><para>
4860 "While these considerations don’t preclude regulating networks and computers, "
4861 "they do call for gravitas and caution when doing so because changes to "
4862 "regulatory frameworks could ripple out to have unintended consequences in "
4863 "many, many other domains."
4866 #. type: Content of: <book><chapter><sect1><para>
4868 "The upshot of this is that our best hope of solving the big coordination "
4869 "problems — climate change, inequality, etc. — is with free, fair, and open "
4870 "tech. Our best hope of keeping tech free, fair, and open is to exercise "
4871 "caution in how we regulate tech and to attend closely to the ways in which "
4872 "interventions to solve one problem might create problems in other domains."
4875 #. type: Content of: <book><chapter><sect1><title>
4876 msgid "Ownership of facts"
4877 msgstr "Eierskap til fakta"
4879 #. type: Content of: <book><chapter><sect1><para>
4881 "Big Tech has a funny relationship with information. When you’re generating "
4882 "information — anything from the location data streaming off your mobile "
4883 "device to the private messages you send to friends on a social network — it "
4884 "claims the rights to make unlimited use of that data."
4887 #. type: Content of: <book><chapter><sect1><para>
4889 "But when you have the audacity to turn the tables — to use a tool that "
4890 "blocks ads or slurps your waiting updates out of a social network and puts "
4891 "them in another app that lets you set your own priorities and suggestions or "
4892 "crawls their system to allow you to start a rival business — they claim that "
4893 "you’re stealing from them."
4896 #. type: Content of: <book><chapter><sect1><para>
4898 "The thing is, information is a very bad fit for any kind of private property "
4899 "regime. Property rights are useful for establishing markets that can lead to "
4900 "the effective development of fallow assets. These markets depend on clear "
4901 "titles to ensure that the things being bought and sold in them can, in fact, "
4902 "be bought and sold."
4905 #. type: Content of: <book><chapter><sect1><para>
4907 "Information rarely has such a clear title. Take phone numbers: There’s "
4908 "clearly something going wrong when Facebook slurps up millions of users’ "
4909 "address books and uses the phone numbers it finds in them to plot out social "
4910 "graphs and fill in missing information about other users."
4913 #. type: Content of: <book><chapter><sect1><para>
4915 "But the phone numbers Facebook nonconsensually acquires in this transaction "
4916 "are not the <quote>property</quote> of the users they’re taken from nor do "
4917 "they belong to the people whose phones ring when you dial those numbers. The "
4918 "numbers are mere integers, 10 digits in the U.S. and Canada, and they "
4919 "appear in millions of places, including somewhere deep in pi as well as "
4920 "numerous other contexts. Giving people ownership titles to integers is an "
4921 "obviously terrible idea."
4924 #. type: Content of: <book><chapter><sect1><para>
4926 "Likewise for the facts that Facebook and other commercial surveillance "
4927 "operators acquire about us, like that we are the children of our parents or "
4928 "the parents to our children or that we had a conversation with someone else "
4929 "or went to a public place. These data points can’t be property in the sense "
4930 "that your house or your shirt is your property because the title to them is "
4931 "intrinsically muddy: Does your mom own the fact that she is your mother? Do "
4932 "you? Do both of you? What about your dad — does he own this fact too, or "
4933 "does he have to license the fact from you (or your mom or both of you) in "
4934 "order to use this fact? What about the hundreds or thousands of other people "
4935 "who know these facts?"
4938 #. type: Content of: <book><chapter><sect1><para>
4940 "If you go to a Black Lives Matter demonstration, do the other demonstrators "
4941 "need your permission to post their photos from the event? The online fights "
4942 "over <ulink url=\"https://www.wired.com/story/how-to-take-photos-at-protests/"
4943 "\">when and how to post photos from demonstrations</ulink> reveal a nuanced, "
4944 "complex issue that cannot be easily hand-waved away by giving one party a "
4945 "property right that everyone else in the mix has to respect."
4948 #. type: Content of: <book><chapter><sect1><para>
4950 "The fact that information isn’t a good fit with property and markets doesn’t "
4951 "mean that it’s not valuable. Babies aren’t property, but they’re inarguably "
4952 "valuable. In fact, we have a whole set of rules just for babies as well as a "
4953 "subset of those rules that apply to humans more generally. Someone who "
4954 "argues that babies won’t be truly valuable until they can be bought and sold "
4955 "like loaves of bread would be instantly and rightfully condemned as a "
4959 #. type: Content of: <book><chapter><sect1><para>
4961 "It’s tempting to reach for the property hammer when Big Tech treats your "
4962 "information like a nail — not least because Big Tech are such prolific "
4963 "abusers of property hammers when it comes to <emphasis>their</emphasis> "
4964 "information. But this is a mistake. If we allow markets to dictate the use "
4965 "of our information, then we’ll find that we’re sellers in a buyers’ market "
4966 "where the Big Tech monopolies set a price for our data that is so low as to "
4967 "be insignificant or, more likely, set at a nonnegotiable price of zero in a "
4968 "click-through agreement that you don’t have the opportunity to modify."
4971 #. type: Content of: <book><chapter><sect1><para>
4973 "Meanwhile, establishing property rights over information will create "
4974 "insurmountable barriers to independent data processing. Imagine that we "
4975 "require a license to be negotiated when a translated document is compared "
4976 "with its original, something Google has done and continues to do billions of "
4977 "times to train its automated language translation tools. Google can afford "
4978 "this, but independent third parties cannot. Google can staff a clearances "
4979 "department to negotiate one-time payments to the likes of the EU (one of the "
4980 "major repositories of translated documents) while independent watchdogs "
4981 "wanting to verify that the translations are well-prepared, or to root out "
4982 "bias in translations, will find themselves needing a staffed-up legal "
4983 "department and millions for licenses before they can even get started."
4986 #. type: Content of: <book><chapter><sect1><para>
4988 "The same goes for things like search indexes of the web or photos of "
4989 "peoples’ houses, which have become contentious thanks to Google’s Street "
4990 "View project. Whatever problems may exist with Google’s photographing of "
4991 "street scenes, resolving them by letting people decide who can take pictures "
4992 "of the facades of their homes from a public street will surely create even "
4993 "worse ones. Think of how street photography is important for newsgathering — "
4994 "including informal newsgathering, like photographing abuses of authority — "
4995 "and how being able to document housing and street life are important for "
4996 "contesting eminent domain, advocating for social aid, reporting planning and "
4997 "zoning violations, documenting discriminatory and unequal living conditions, "
5001 #. type: Content of: <book><chapter><sect1><para>
5003 "The ownership of facts is antithetical to many kinds of human progress. It’s "
5004 "hard to imagine a rule that limits Big Tech’s exploitation of our collective "
5005 "labors without inadvertently banning people from gathering data on online "
5006 "harassment or compiling indexes of changes in language or simply "
5007 "investigating how the platforms are shaping our discourse — all of which "
5008 "require scraping data that other people have created and subjecting it to "
5009 "scrutiny and analysis."
5012 #. type: Content of: <book><chapter><sect1><title>
5013 msgid "Persuasion works… slowly"
5014 msgstr "Overtalelse virker… sakte"
5016 #. type: Content of: <book><chapter><sect1><para>
5018 "The platforms may oversell their ability to persuade people, but obviously, "
5019 "persuasion works sometimes. Whether it’s the private realm that LGBTQ people "
5020 "used to recruit allies and normalize sexual diversity or the decadeslong "
5021 "project to convince people that markets are the only efficient way to solve "
5022 "complicated resource allocation problems, it’s clear that our societal "
5023 "attitudes <emphasis>can</emphasis> change."
5026 #. type: Content of: <book><chapter><sect1><para>
5028 "The project of shifting societal attitudes is a game of inches and years. "
5029 "For centuries, svengalis have purported to be able to accelerate this "
5030 "process, but even the most brutal forms of propaganda have struggled to make "
5031 "permanent changes. Joseph Goebbels was able to subject Germans to daily, "
5032 "mandatory, hourslong radio broadcasts, to round up and torture and murder "
5033 "dissidents, and to seize full control over their children’s education while "
5034 "banning any literature, broadcasts, or films that did not comport with his "
5038 #. type: Content of: <book><chapter><sect1><para>
5040 "Yet, after 12 years of terror, once the war ended, Nazi ideology was largely "
5041 "discredited in both East and West Germany, and a program of national truth "
5042 "and reconciliation was put in its place. Racism and authoritarianism were "
5043 "never fully abolished in Germany, but neither were the majority of Germans "
5044 "irrevocably convinced of Nazism — and the rise of racist authoritarianism in "
5045 "Germany today tells us that the liberal attitudes that replaced Nazism were "
5046 "no more permanent than Nazism itself."
5049 #. type: Content of: <book><chapter><sect1><para>
5051 "Racism and authoritarianism have also always been with us. Anyone who’s "
5052 "reviewed the kind of messages and arguments that racists put forward today "
5053 "would be hard-pressed to say that they have gotten better at presenting "
5054 "their ideas. The same pseudoscience, appeals to fear, and circular logic "
5055 "that racists presented in the 1980s, when the cause of white supremacy was "
5056 "on the wane, are to be found in the communications of leading white "
5057 "nationalists today."
5060 #. type: Content of: <book><chapter><sect1><para>
5062 "If racists haven’t gotten more convincing in the past decade, then how is it "
5063 "that more people were convinced to be openly racist at that time? I believe "
5064 "that the answer lies in the material world, not the world of ideas. The "
5065 "ideas haven’t gotten more convincing, but people have become more afraid. "
5066 "Afraid that the state can’t be trusted to act as an honest broker in life-or-"
5067 "death decisions, from those regarding the management of the economy to the "
5068 "regulation of painkillers to the rules for handling private information. "
5069 "Afraid that the world has become a game of musical chairs in which the "
5070 "chairs are being taken away at a never-before-seen rate. Afraid that justice "
5071 "for others will come at their expense. Monopolism isn’t the cause of these "
5072 "fears, but the inequality and material desperation and policy malpractice "
5073 "that monopolism contributes to is a significant contributor to these "
5074 "conditions. Inequality creates the conditions for both conspiracies and "
5075 "violent racist ideologies, and then surveillance capitalism lets "
5076 "opportunists target the fearful and the conspiracy-minded."
5079 #. type: Content of: <book><chapter><sect1><title>
5080 msgid "Paying won’t help"
5081 msgstr "Det hjelper ikke å betale"
5083 #. type: Content of: <book><chapter><sect1><para>
5085 "As the old saw goes, <quote>If you’re not paying for the product, you’re the "
5089 #. type: Content of: <book><chapter><sect1><para>
5091 "It’s a commonplace belief today that the advent of free, ad-supported media "
5092 "was the original sin of surveillance capitalism. The reasoning is that the "
5093 "companies that charged for access couldn’t <quote>compete with free</quote> "
5094 "and so they were driven out of business. Their ad-supported competitors, "
5095 "meanwhile, declared open season on their users’ data in a bid to improve "
5096 "their ad targeting and make more money and then resorted to the most "
5097 "sensationalist tactics to generate clicks on those ads. If only we’d pay for "
5098 "media again, we’d have a better, more responsible, more sober discourse that "
5099 "would be better for democracy."
5102 #. type: Content of: <book><chapter><sect1><para>
5104 "But the degradation of news products long precedes the advent of ad-"
5105 "supported online news. Long before newspapers were online, lax antitrust "
5106 "enforcement had opened the door for unprecedented waves of consolidation and "
5107 "roll-ups in newsrooms. Rival newspapers were merged, reporters and ad sales "
5108 "staff were laid off, physical plants were sold and leased back, leaving the "
5109 "companies loaded up with debt through leveraged buyouts and subsequent "
5110 "profit-taking by the new owners. In other words, it wasn’t merely shifts in "
5111 "the classified advertising market, which was long held to be the primary "
5112 "driver in the decline of the traditional newsroom, that made news companies "
5113 "unable to adapt to the internet — it was monopolism."
5116 #. type: Content of: <book><chapter><sect1><para>
5118 "Then, as news companies <emphasis>did</emphasis> come online, the ad "
5119 "revenues they commanded dropped even as the number of internet users (and "
5120 "thus potential online readers) increased. That shift was a function of "
5121 "consolidation in the ad sales market, with Google and Facebook emerging as "
5122 "duopolists who made more money every year from advertising while paying less "
5123 "and less of it to the publishers whose work the ads appeared alongside. "
5124 "Monopolism created a buyer’s market for ad inventory with Facebook and "
5125 "Google acting as gatekeepers."
5128 #. type: Content of: <book><chapter><sect1><para>
5130 "Paid services continue to exist alongside free ones, and often it is these "
5131 "paid services — anxious to prevent people from bypassing their paywalls or "
5132 "sharing paid media with freeloaders — that exert the most control over their "
5133 "customers. Apple’s iTunes and App Stores are paid services, but to maximize "
5134 "their profitability, Apple has to lock its platforms so that third parties "
5135 "can’t make compatible software without permission. These locks allow the "
5136 "company to exercise both editorial control (enabling it to exclude <ulink "
5137 "url=\"https://ncac.org/news/blog/does-apples-strict-app-store-content-policy-"
5138 "limit-freedom-of-expression\">controversial political material</ulink>) and "
5139 "technological control, including control over who can repair the devices it "
5140 "makes. If we’re worried that ad-supported products deprive people of their "
5141 "right to self-determination by using persuasion techniques to nudge their "
5142 "purchase decisions a few degrees in one direction or the other, then the "
5143 "near-total control a single company holds over the decision of who gets to "
5144 "sell you software, parts, and service for your iPhone should have us very "
5148 #. type: Content of: <book><chapter><sect1><para>
5150 "We shouldn’t just be concerned about payment and control: The idea that "
5151 "paying will improve discourse is also dangerously wrong. The poor success "
5152 "rate of targeted advertising means that the platforms have to incentivize "
5153 "you to <quote>engage</quote> with posts at extremely high levels to generate "
5154 "enough pageviews to safeguard their profits. As discussed earlier, to "
5155 "increase engagement, platforms like Facebook use machine learning to guess "
5156 "which messages will be most inflammatory and make a point of shoving those "
5157 "into your eyeballs at every turn so that you will hate-click and argue with "
5161 #. type: Content of: <book><chapter><sect1><para>
5163 "Perhaps paying would fix this, the reasoning goes. If platforms could be "
5164 "economically viable even if you stopped clicking on them once your "
5165 "intellectual and social curiosity had been slaked, then they would have no "
5166 "reason to algorithmically enrage you to get more clicks out of you, right?"
5169 #. type: Content of: <book><chapter><sect1><para>
5171 "There may be something to that argument, but it still ignores the wider "
5172 "economic and political context of the platforms and the world that allowed "
5173 "them to grow so dominant."
5176 #. type: Content of: <book><chapter><sect1><para>
5178 "Platforms are world-spanning and all-encompassing because they are "
5179 "monopolies, and they are monopolies because we have gutted our most "
5180 "important and reliable anti-monopoly rules. Antitrust was neutered as a key "
5181 "part of the project to make the wealthy wealthier, and that project has "
5182 "worked. The vast majority of people on Earth have a negative net worth, and "
5183 "even the dwindling middle class is in a precarious state, undersaved for "
5184 "retirement, underinsured for medical disasters, and undersecured against "
5185 "climate and technology shocks."
5188 #. type: Content of: <book><chapter><sect1><para>
5190 "In this wildly unequal world, paying doesn’t improve the discourse; it "
5191 "simply prices discourse out of the range of the majority of people. Paying "
5192 "for the product is dandy, if you can afford it."
5195 #. type: Content of: <book><chapter><sect1><para>
5197 "If you think today’s filter bubbles are a problem for our discourse, imagine "
5198 "what they’d be like if rich people inhabited free-flowing Athenian "
5199 "marketplaces of ideas where you have to pay for admission while everyone "
5200 "else lives in online spaces that are subsidized by wealthy benefactors who "
5201 "relish the chance to establish conversational spaces where the <quote>house "
5202 "rules</quote> forbid questioning the status quo. That is, imagine if the "
5203 "rich seceded from Facebook, and then, instead of running ads that made money "
5204 "for shareholders, Facebook became a billionaire’s vanity project that also "
5205 "happened to ensure that nobody talked about whether it was fair that only "
5206 "billionaires could afford to hang out in the rarified corners of the "
5210 #. type: Content of: <book><chapter><sect1><para>
5212 "Behind the idea of paying for access is a belief that free markets will "
5213 "address Big Tech’s dysfunction. After all, to the extent that people have a "
5214 "view of surveillance at all, it is generally an unfavorable one, and the "
5215 "longer and more thoroughly one is surveilled, the less one tends to like it. "
5216 "Same goes for lock-in: If HP’s ink or Apple’s App Store were really "
5217 "obviously fantastic, they wouldn’t need technical measures to prevent users "
5218 "from choosing a rival’s product. The only reason these technical "
5219 "countermeasures exist is that the companies don’t believe their customers "
5220 "would <emphasis>voluntarily</emphasis> submit to their terms, and they want "
5221 "to deprive them of the choice to take their business elsewhere."
5224 #. type: Content of: <book><chapter><sect1><para>
5226 "Advocates for markets laud their ability to aggregate the diffused knowledge "
5227 "of buyers and sellers across a whole society through demand signals, price "
5228 "signals, and so on. The argument for surveillance capitalism being a "
5229 "<quote>rogue capitalism</quote> is that machine-learning-driven persuasion "
5230 "techniques distort decision-making by consumers, leading to incorrect "
5231 "signals — consumers don’t buy what they prefer, they buy what they’re "
5232 "tricked into preferring. It follows that the monopolistic practices of lock-"
5233 "in, which do far more to constrain consumers’ free choices, are even more of "
5234 "a <quote>rogue capitalism.</quote>"
5237 #. type: Content of: <book><chapter><sect1><para>
5239 "The profitability of any business is constrained by the possibility that its "
5240 "customers will take their business elsewhere. Both surveillance and lock-in "
5241 "are anti-features that no customer wants. But monopolies can capture their "
5242 "regulators, crush their competitors, insert themselves into their customers’ "
5243 "lives, and corral people into <quote>choosing</quote> their services "
5244 "regardless of whether they want them — it’s fine to be terrible when there "
5245 "is no alternative."
5248 #. type: Content of: <book><chapter><sect1><para>
5250 "Ultimately, surveillance and lock-in are both simply business strategies "
5251 "that monopolists can choose. Surveillance companies like Google are "
5252 "perfectly capable of deploying lock-in technologies — just look at the "
5253 "onerous Android licensing terms that require device-makers to bundle in "
5254 "Google’s suite of applications. And lock-in companies like Apple are "
5255 "perfectly capable of subjecting their users to surveillance if it means "
5256 "keeping the Chinese government happy and preserving ongoing access to "
5257 "Chinese markets. Monopolies may be made up of good, ethical people, but as "
5258 "institutions, they are not your friend — they will do whatever they can get "
5259 "away with to maximize their profits, and the more monopolistic they are, the "
5260 "more they <emphasis>can</emphasis> get away with."
5263 #. type: Content of: <book><chapter><sect1><title>
5264 msgid "An <quote>ecology</quote> moment for trustbusting"
5267 #. type: Content of: <book><chapter><sect1><para>
5269 "If we’re going to break Big Tech’s death grip on our digital lives, we’re "
5270 "going to have to fight monopolies. That may sound pretty mundane and old-"
5271 "fashioned, something out of the New Deal era, while ending the use of "
5272 "automated behavioral modification feels like the plotline of a really cool "
5276 #. type: Content of: <book><chapter><sect1><para>
5278 "Meanwhile, breaking up monopolies is something we seem to have forgotten how "
5279 "to do. There is a bipartisan, trans-Atlantic consensus that breaking up "
5280 "companies is a fool’s errand at best — liable to mire your federal "
5281 "prosecutors in decades of litigation — and counterproductive at worst, "
5282 "eroding the <quote>consumer benefits</quote> of large companies with massive "
5283 "efficiencies of scale."
5286 #. type: Content of: <book><chapter><sect1><para>
5288 "But trustbusters once strode the nation, brandishing law books, terrorizing "
5289 "robber barons, and shattering the illusion of monopolies’ all-powerful grip "
5290 "on our society. The trustbusting era could not begin until we found the "
5291 "political will — until the people convinced politicians they’d have their "
5292 "backs when they went up against the richest, most powerful men in the world."
5295 #. type: Content of: <book><chapter><sect1><para>
5296 msgid "Could we find that political will again?"
5299 #. type: Content of: <book><chapter><sect1><para>
5301 "Copyright scholar James Boyle has described how the term <quote>ecology</"
5302 "quote> marked a turning point in environmental activism. Prior to the "
5303 "adoption of this term, people who wanted to preserve whale populations "
5304 "didn’t necessarily see themselves as fighting the same battle as people who "
5305 "wanted to protect the ozone layer or fight freshwater pollution or beat back "
5306 "smog or acid rain."
5309 #. type: Content of: <book><chapter><sect1><para>
5311 "But the term <quote>ecology</quote> welded these disparate causes together "
5312 "into a single movement, and the members of this movement found solidarity "
5313 "with one another. The people who cared about smog signed petitions "
5314 "circulated by the people who wanted to end whaling, and the anti-whalers "
5315 "marched alongside the people demanding action on acid rain. This uniting "
5316 "behind a common cause completely changed the dynamics of environmentalism, "
5317 "setting the stage for today’s climate activism and the sense that preserving "
5318 "the habitability of the planet Earth is a shared duty among all people."
5321 #. type: Content of: <book><chapter><sect1><para>
5323 "I believe we are on the verge of a new <quote>ecology</quote> moment "
5324 "dedicated to combating monopolies. After all, tech isn’t the only "
5325 "concentrated industry nor is it even the <emphasis>most</emphasis> "
5326 "concentrated of industries."
5329 #. type: Content of: <book><chapter><sect1><para>
5331 "You can find partisans for trustbusting in every sector of the economy. "
5332 "Everywhere you look, you can find people who’ve been wronged by monopolists "
5333 "who’ve trashed their finances, their health, their privacy, their "
5334 "educations, and the lives of people they love. Those people have the same "
5335 "cause as the people who want to break up Big Tech and the same enemies. When "
5336 "most of the world’s wealth is in the hands of a very few, it follows that "
5337 "nearly every large company will have overlapping shareholders."
5340 #. type: Content of: <book><chapter><sect1><para>
5342 "That’s the good news: With a little bit of work and a little bit of "
5343 "coalition building, we have more than enough political will to break up Big "
5344 "Tech and every other concentrated industry besides. First we take Facebook, "
5345 "then we take AT&T/WarnerMedia."
5348 #. type: Content of: <book><chapter><sect1><para>
5350 "But here’s the bad news: Much of what we’re doing to tame Big Tech "
5351 "<emphasis>instead</emphasis> of breaking up the big companies also "
5352 "forecloses on the possibility of breaking them up later."
5354 "Men her er de dårlige nyhetene: Mye av det vi gjør for å temme "
5355 "Storteknologien <emphasis>i stedet</emphasis> for å bryte opp de store "
5356 "selskapene, vil gjøre det vanskeligere å bryte dem opp senere."
5358 #. type: Content of: <book><chapter><sect1><para>
5360 "Big Tech’s concentration currently means that their inaction on harassment, "
5361 "for example, leaves users with an impossible choice: absent themselves from "
5362 "public discourse by, say, quitting Twitter or endure vile, constant abuse. "
5363 "Big Tech’s over-collection and over-retention of data results in horrific "
5364 "identity theft. And their inaction on extremist recruitment means that white "
5365 "supremacists who livestream their shooting rampages can reach an audience of "
5366 "billions. The combination of tech concentration and media concentration "
5367 "means that artists’ incomes are falling even as the revenue generated by "
5368 "their creations are increasing."
5371 #. type: Content of: <book><chapter><sect1><para>
5373 "Yet governments confronting all of these problems all inevitably converge on "
5374 "the same solution: deputize the Big Tech giants to police their users and "
5375 "render them liable for their users’ bad actions. The drive to force Big Tech "
5376 "to use automated filters to block everything from copyright infringement to "
5377 "sex-trafficking to violent extremism means that tech companies will have to "
5378 "allocate hundreds of millions to run these compliance systems."
5381 #. type: Content of: <book><chapter><sect1><para>
5383 "These rules — the EU’s new Directive on Copyright, Australia’s new terror "
5384 "regulation, America’s FOSTA/SESTA sex-trafficking law and more — are not "
5385 "just death warrants for small, upstart competitors that might challenge Big "
5386 "Tech’s dominance but who lack the deep pockets of established incumbents to "
5387 "pay for all these automated systems. Worse still, these rules put a floor "
5388 "under how small we can hope to make Big Tech."
5391 #. type: Content of: <book><chapter><sect1><para>
5393 "That’s because any move to break up Big Tech and cut it down to size will "
5394 "have to cope with the hard limit of not making these companies so small that "
5395 "they can no longer afford to perform these duties — and it’s "
5396 "<emphasis>expensive</emphasis> to invest in those automated filters and "
5397 "outsource content moderation. It’s already going to be hard to unwind these "
5398 "deeply concentrated, chimeric behemoths that have been welded together in "
5399 "the pursuit of monopoly profits. Doing so while simultaneously finding some "
5400 "way to fill the regulatory void that will be left behind if these self-"
5401 "policing rulers were forced to suddenly abdicate will be much, much harder."
5404 #. type: Content of: <book><chapter><sect1><para>
5406 "Allowing the platforms to grow to their present size has given them a "
5407 "dominance that is nearly insurmountable — deputizing them with public duties "
5408 "to redress the pathologies created by their size makes it virtually "
5409 "impossible to reduce that size. Lather, rinse, repeat: If the platforms "
5410 "don’t get smaller, they will get larger, and as they get larger, they will "
5411 "create more problems, which will give rise to more public duties for the "
5412 "companies, which will make them bigger still."
5415 #. type: Content of: <book><chapter><sect1><para>
5417 "We can work to fix the internet by breaking up Big Tech and depriving them "
5418 "of monopoly profits, or we can work to fix Big Tech by making them spend "
5419 "their monopoly profits on governance. But we can’t do both. We have to "
5420 "choose between a vibrant, open internet or a dominated, monopolized internet "
5421 "commanded by Big Tech giants that we struggle with constantly to get them to "
5422 "behave themselves."
5425 #. type: Content of: <book><chapter><sect1><title>
5426 msgid "Make Big Tech small again"
5427 msgstr "Gjør Storteknologien liten igjen"
5429 #. type: Content of: <book><chapter><sect1><para>
5431 "Trustbusting is hard. Breaking big companies into smaller ones is expensive "
5432 "and time-consuming. So time-consuming that by the time you’re done, the "
5433 "world has often moved on and rendered years of litigation irrelevant. From "
5434 "1969 to 1982, the U.S. government pursued an antitrust case against IBM over "
5435 "its dominance of mainframe computing — but the case collapsed in 1982 "
5436 "because mainframes were being speedily replaced by PCs."
5439 #. type: Content of: <book><chapter><sect1><blockquote><para>
5441 "A future U.S. president could simply direct their attorney general to "
5442 "enforce the law as it was written."
5444 "En fremtidig president i USA kunne ganske enkelt be sin justisminister om å "
5445 "håndheve loven slik den er skrevet."
5447 #. type: Content of: <book><chapter><sect1><para>
5449 "It’s far easier to prevent concentration than to fix it, and reinstating the "
5450 "traditional contours of U.S. antitrust enforcement will, at the very least, "
5451 "prevent further concentration. That means bans on mergers between large "
5452 "companies, on big companies acquiring nascent competitors, and on platform "
5453 "companies competing directly with the companies that rely on the platforms."
5456 #. type: Content of: <book><chapter><sect1><para>
5458 "These powers are all in the plain language of U.S. antitrust laws, so in "
5459 "theory, a future U.S. president could simply direct their attorney general "
5460 "to enforce the law as it was written. But after decades of judicial "
5461 "<quote>education</quote> in the benefits of monopolies, after multiple "
5462 "administrations that have packed the federal courts with lifetime-appointed "
5463 "monopoly cheerleaders, it’s not clear that mere administrative action would "
5467 #. type: Content of: <book><chapter><sect1><para>
5469 "If the courts frustrate the Justice Department and the president, the next "
5470 "stop would be Congress, which could eliminate any doubt about how antitrust "
5471 "law should be enforced in the U.S. by passing new laws that boil down to "
5472 "saying, <quote>Knock it off. We all know what the Sherman Act says. Robert "
5473 "Bork was a deranged fantasist. For avoidance of doubt, <emphasis>fuck that "
5474 "guy</emphasis>.</quote> In other words, the problem with monopolies is "
5475 "<emphasis>monopolism</emphasis> — the concentration of power into too few "
5476 "hands, which erodes our right to self-determination. If there is a monopoly, "
5477 "the law wants it gone, period. Sure, get rid of monopolies that create "
5478 "<quote>consumer harm</quote> in the form of higher prices, but also, "
5479 "<emphasis>get rid of other monopolies, too.</emphasis>"
5482 #. type: Content of: <book><chapter><sect1><para>
5484 "But this only prevents things from getting worse. To help them get better, "
5485 "we will have to build coalitions with other activists in the anti-monopoly "
5486 "ecology movement — a pluralism movement or a self-determination movement — "
5487 "and target existing monopolies in every industry for breakup and structural "
5488 "separation rules that prevent, for example, the giant eyewear monopolist "
5489 "Luxottica from dominating both the sale and the manufacture of spectacles."
5492 #. type: Content of: <book><chapter><sect1><para>
5494 "In an important sense, it doesn’t matter which industry the breakups begin "
5495 "in. Once they start, shareholders in <emphasis>every</emphasis> industry "
5496 "will start to eye their investments in monopolists skeptically. As "
5497 "trustbusters ride into town and start making lives miserable for "
5498 "monopolists, the debate around every corporate boardroom’s table will shift. "
5499 "People within corporations who’ve always felt uneasy about monopolism will "
5500 "gain a powerful new argument to fend off their evil rivals in the corporate "
5501 "hierarchy: <quote>If we do it my way, we make less money; if we do it your "
5502 "way, a judge will fine us billions and expose us to ridicule and public "
5503 "disapprobation. So even though I get that it would be really cool to do that "
5504 "merger, lock out that competitor, or buy that little company and kill it "
5505 "before it can threaten it, we really shouldn’t — not if we don’t want to get "
5506 "tied to the DOJ’s bumper and get dragged up and down Trustbuster Road for "
5507 "the next 10 years.</quote>"
5510 #. type: Content of: <book><chapter><sect1><title>
5514 #. type: Content of: <book><chapter><sect1><para>
5516 "Fixing Big Tech will require a lot of iteration. As cyber lawyer Lawrence "
5517 "Lessig wrote in his 1999 book, <emphasis>Code and Other Laws of Cyberspace</"
5518 "emphasis>, our lives are regulated by four forces: law (what’s legal), code "
5519 "(what’s technologically possible), norms (what’s socially acceptable), and "
5520 "markets (what’s profitable)."
5523 #. type: Content of: <book><chapter><sect1><para>
5525 "If you could wave a wand and get Congress to pass a law that re-fanged the "
5526 "Sherman Act tomorrow, you could use the impending breakups to convince "
5527 "venture capitalists to fund competitors to Facebook, Google, Twitter, and "
5528 "Apple that would be waiting in the wings after they were cut down to size."
5530 "Hvis du kunne svinge en tryllestav å få kongressen til å vedta en lov som "
5531 "vedtok Sherman-loven på nytt i morgen, så kunne du bruke den påfølgende "
5532 "oppsplittingen til å overbevise risikokapitalister om å finansiere "
5533 "konkurrentene til Facebook, Google, Twitter og Apple som ville vente i "
5534 "utkanten etter at disse ble gjort mindre."
5536 #. type: Content of: <book><chapter><sect1><para>
5538 "But getting Congress to act will require a massive normative shift, a mass "
5539 "movement of people who care about monopolies — and pulling them apart."
5541 "Men å få kongressen til å gjøre noe vil kreve en massiv normativ endring, en "
5542 "massebevegelse av folk som bryr seg om monopoler — og hvordan bryte dem opp."
5544 #. type: Content of: <book><chapter><sect1><para>
5546 "Getting people to care about monopolies will take technological "
5547 "interventions that help them to see what a world free from Big Tech might "
5548 "look like. Imagine if someone could make a beloved (but unauthorized) third-"
5549 "party Facebook or Twitter client that dampens the anxiety-producing "
5550 "algorithmic drumbeat and still lets you talk to your friends without being "
5551 "spied upon — something that made social media more sociable and less toxic. "
5552 "Now imagine that it gets shut down in a brutal legal battle. It’s always "
5553 "easier to convince people that something must be done to save a thing they "
5554 "love than it is to excite them about something that doesn’t even exist yet."
5557 #. type: Content of: <book><chapter><sect1><para>
5559 "Neither tech nor law nor code nor markets are sufficient to reform Big Tech. "
5560 "But a profitable competitor to Big Tech could bankroll a legislative push; "
5561 "legal reform can embolden a toolsmith to make a better tool; the tool can "
5562 "create customers for a potential business who value the benefits of the "
5563 "internet but want them delivered without Big Tech; and that business can get "
5564 "funded and divert some of its profits to legal reform. 20 GOTO 10 (or "
5565 "lather, rinse, repeat). Do it again, but this time, get farther! After all, "
5566 "this time you’re starting with weaker Big Tech adversaries, a constituency "
5567 "that understands things can be better, Big Tech rivals who’ll help ensure "
5568 "their own future by bankrolling reform, and code that other programmers can "
5569 "build on to weaken Big Tech even further."
5572 #. type: Content of: <book><chapter><sect1><para>
5574 "The surveillance capitalism hypothesis — that Big Tech’s products really "
5575 "work as well as they say they do and that’s why everything is so screwed up "
5576 "— is way too easy on surveillance and even easier on capitalism. Companies "
5577 "spy because they believe their own BS, and companies spy because governments "
5578 "let them, and companies spy because any advantage from spying is so short-"
5579 "lived and minor that they have to do more and more of it just to stay in "
5583 #. type: Content of: <book><chapter><sect1><para>
5585 "As to why things are so screwed up? Capitalism. Specifically, the monopolism "
5586 "that creates inequality and the inequality that creates monopolism. It’s a "
5587 "form of capitalism that rewards sociopaths who destroy the real economy to "
5588 "inflate the bottom line, and they get away with it for the same reason "
5589 "companies get away with spying: because our governments are in thrall to "
5590 "both the ideology that says monopolies are actually just fine and in thrall "
5591 "to the ideology that says that in a monopolistic world, you’d better not "
5592 "piss off the monopolists."
5595 #. type: Content of: <book><chapter><sect1><para>
5597 "Surveillance doesn’t make capitalism rogue. Capitalism’s unchecked rule "
5598 "begets surveillance. Surveillance isn’t bad because it lets people "
5599 "manipulate us. It’s bad because it crushes our ability to be our authentic "
5600 "selves — and because it lets the rich and powerful figure out who might be "
5601 "thinking of building guillotines and what dirt they can use to discredit "
5602 "those embryonic guillotine-builders before they can even get to the "
5605 "Overvåkning får ikke kapitalismen ut av kontroll. Kapitalismens "
5606 "ukontrollerte styre startet før overvåkningen. Overvåkning er ikke ille "
5607 "fordi det lar folk manipulere oss. Den er ille fordi den knuser vår mulighet "
5608 "til å være oss selv — og fordi det lar de rike og mektige finne ut hvem som "
5609 "kan vurdere å bygge gilliotiner og hvilken dritt de kan bruke for å "
5610 "diskredittere disse potensielle gilliotin-byggerne før de i det hele tatt "
5611 "kommer seg til treverkforhandleren."
5613 #. type: Content of: <book><chapter><sect1><title>
5614 msgid "Up and through"
5617 #. type: Content of: <book><chapter><sect1><para>
5619 "With all the problems of Big Tech, it’s tempting to imagine solving the "
5620 "problem by returning to a world without tech at all. Resist that temptation."
5622 "Men alle problemene med Storteknologien, så er det fristende å forestille "
5623 "seg å løse problemet ved å gå tilbake til en verden helt uten teknologi. Stå "
5624 "imot den fristelsen."
5626 #. type: Content of: <book><chapter><sect1><para>
5628 "The only way out of our Big Tech problem is up and through. If our future is "
5629 "not reliant upon high tech, it will be because civilization has fallen. Big "
5630 "Tech wired together a planetary, species-wide nervous system that, with the "
5631 "proper reforms and course corrections, is capable of seeing us through the "
5632 "existential challenge of our species and planet. Now it’s up to us to seize "
5633 "the means of computation, putting that electronic nervous system under "
5634 "democratic, accountable control."
5637 #. type: Content of: <book><chapter><sect1><para>
5639 "I am, secretly, despite what I have said earlier, a tech exceptionalist. Not "
5640 "in the sense of thinking that tech should be given a free pass to monopolize "
5641 "because it has <quote>economies of scale</quote> or some other nebulous "
5642 "feature. I’m a tech exceptionalist because I believe that getting tech right "
5643 "matters and that getting it wrong will be an unmitigated catastrophe — and "
5644 "doing it right can give us the power to work together to save our "
5645 "civilization, our species, and our planet."
5647 "Jeg er også, i smug, på tross av det jeg tidligere har sagt, en "
5648 "teknologieksepsjonalist. Ikke på den måten at jeg tenker at teknologi bør få "
5649 "lov til å danne monopoler fordi det har <quote>stordriftsfordeler</quote>, "
5650 "eller andre tåkeforklaring. Jeg er teknologieksepsjonalist fordi jeg tror "
5651 "det betyr noe å gjøre det riktig med teknologi, og at å gjøre det feil vil "
5652 "være en ubøtelig katastrofe — og det å gjøre det riktig kan gi oss evnen til "
5653 "å jobbe sammen om å redde sivilisasjonen, arten og planeten vår."