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1 # SOME DESCRIPTIVE TITLE
2 # Copyright (C) YEAR Cory Doctorow
3 # This file is distributed under the same license as the How to Destroy Surveillance Capitalism package.
4 # FIRST AUTHOR <EMAIL@ADDRESS>, YEAR.
5 #
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8 "Project-Id-Version: How to Destroy Surveillance Capitalism n/a\n"
9 "POT-Creation-Date: 2020-09-07 22:34+0200\n"
10 "PO-Revision-Date: 2020-09-23 12:24+0000\n"
11 "Last-Translator: Petter Reinholdtsen <pere-weblate@hungry.com>\n"
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21 #. type: Attribute 'lang' of: <book>
22 msgid "en"
23 msgstr "nb"
24
25 #. type: Content of: <book><chapter><title>
26 msgid "How to Destroy Surveillance Capitalism"
27 msgstr "Hvordan knuse overvåkningskapitalismen"
28
29 #. type: Content of: <book><bookinfo><authorgroup><author><firstname>
30 msgid "Cory"
31 msgstr "Cory"
32
33 #. type: Content of: <book><bookinfo><authorgroup><author><surname>
34 msgid "Doctorow"
35 msgstr "Doctorow"
36
37 #. type: Content of: <book><bookinfo><publisher><address>
38 #, no-wrap
39 msgid "<city>Oslo</city>"
40 msgstr "<city>Oslo</city>"
41
42 #. type: Content of: <book><bookinfo>
43 msgid ""
44 "<publisher> <publishername>Petter Reinholdtsen</publishername> <placeholder "
45 "type=\"address\" id=\"0\"/> </publisher> <copyright> <year>2020</year> "
46 "<holder>Petter Reinholdtsen</holder> </copyright>"
47 msgstr ""
48 "<publisher> <publishername>Petter Reinholdtsen</publishername> <placeholder "
49 "type=\"address\" id=\"0\"/> </publisher> <copyright> <year>2020</year> "
50 "<holder>Petter Reinholdtsen</holder> </copyright>"
51
52 #. type: Content of: <book><bookinfo><legalnotice><para>
53 msgid "How to Destroy Surveillance Capitalism by Cory Doctorow."
54 msgstr "Hvordan knuse overvåkningskapitalismen av Cory Doctorow."
55
56 #. type: Content of: <book><bookinfo><legalnotice><para>
57 msgid "Published by Petter Reinholdtsen."
58 msgstr "Gitt ut av Petter Reinholdtsen."
59
60 #. type: Content of: <book><bookinfo><legalnotice><para><inlinemediaobject>
61 msgid ""
62 "<imageobject> <imagedata fileref=\"images/cc.png\" contentdepth=\"3em\" "
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70 "\"/> </imageobject>"
71
72 #. type: Content of: <book><bookinfo><legalnotice><para><inlinemediaobject><textobject><phrase>
73 msgid "Creative Commons, Some rights reserved"
74 msgstr "Creative Commons, noen rettigheter forbeholdt"
75
76 #. type: Content of: <book><bookinfo><legalnotice><para>
77 msgid "<placeholder type=\"inlinemediaobject\" id=\"0\"/>"
78 msgstr "<placeholder type=\"inlinemediaobject\" id=\"0\"/>"
79
80 #. type: Content of: <book><bookinfo><legalnotice><para>
81 msgid ""
82 "This book is licensed under a Creative Commons license. This license permits "
83 "any use of this work, so long as attribution is given and no derivatived "
84 "material is distributed. For more information about the license visit "
85 "<ulink url=\"https://creativecommons.org/licenses/by-nd/4.0/\"/>."
86 msgstr ""
87 "Denne boken er lisensiert med en Creative Commons-lisens. Denne lisensen "
88 "tillater all bruk av dette arbeidet, så lenge opphavet navngis og intet "
89 "avledet materiale distribueres. Hvis du vil ha mer informasjon om lisensen, "
90 "besøk <ulink url=\"https://creativecommons.org/licenses/by-nd/4.0/\"/>."
91
92 #. type: Content of: <book><bookinfo><legalnotice><para>
93 msgid "ISBN 978-82-93828-05-1 (hard cover)"
94 msgstr "ISBN 978-82-93828-05-1 (innbundet)"
95
96 #. type: Content of: <book><bookinfo><legalnotice><para>
97 msgid "ISBN 978-82-93828-06-8 (paperback)"
98 msgstr "ISBN 978-82-93828-06-8 (heftet)"
99
100 #. type: Content of: <book><bookinfo><legalnotice><para>
101 msgid "ISBN 978-82-93828-07-5 (ePub)"
102 msgstr "ISBN 978-82-93828-07-5 (ePub)"
103
104 #. type: Content of: <book><chapter><sect1><title>
105 msgid "The net of a thousand lies"
106 msgstr "Nettverket av tusen løgner"
107
108 #. type: Content of: <book><chapter><sect1><para>
109 msgid ""
110 "The most surprising thing about the rebirth of flat Earthers in the 21st "
111 "century is just how widespread the evidence against them is. You can "
112 "understand how, centuries ago, people who’d never gained a high-enough "
113 "vantage point from which to see the Earth’s curvature might come to the "
114 "commonsense belief that the flat-seeming Earth was, indeed, flat."
115 msgstr ""
116 "Den mest overraskende momentet med tilbakekomsten av flatjordtilhengere i "
117 "det 21. århundre er hvor viden tilgjengelig bevisene mot dem er. En kan "
118 "forstå hvordan folk, for noen århundrer siden, som aldri hadde tilgang på et "
119 "høyt nok utsiktspunkt til å se jordens krumning, kunne ende opp med en "
120 "rimelig fornuftig tro på at den tilsynelatende flate jorden, rent faktisk "
121 "var flat."
122
123 #. type: Content of: <book><chapter><sect1><para>
124 msgid ""
125 "But today, when elementary schools routinely dangle GoPro cameras from "
126 "balloons and loft them high enough to photograph the Earth’s curve — to say "
127 "nothing of the unexceptional sight of the curved Earth from an airplane "
128 "window — it takes a heroic effort to maintain the belief that the world is "
129 "flat."
130 msgstr ""
131 "Men idag, når grunnskoler rutinemessig henger GoPro-kamera fra ballonger og "
132 "sender dem høyt nok til å fotografere jordens krumning, for ikke å snakke om "
133 "det lite eksepsjonelle synet av en krummet jord fra vinduet på et fly. Det "
134 "kreves en heroisk innsats for å holde på troen om at jorden er flat."
135
136 #. type: Content of: <book><chapter><sect1><para>
137 msgid ""
138 "Likewise for white nationalism and eugenics: In an age where you can become "
139 "a computational genomics datapoint by swabbing your cheek and mailing it to "
140 "a gene-sequencing company along with a modest sum of money, <quote>race "
141 "science</quote> has never been easier to refute."
142 msgstr ""
143 "På samme måten er det med hvit nasjonalisme og eugenikk. I en tidsalder der "
144 "du kan bli et datamaskinberegnet genomdatapunkt ved å sveipe innsiden av "
145 "munnhulen og sende resultatet til et gensekvensieringsselskap sammen med en "
146 "beskjeden sum penger, så har <quote>rasevitenskap</quote> aldri vært enklere "
147 "å avvise."
148
149 #. type: Content of: <book><chapter><sect1><para>
150 msgid ""
151 "We are living through a golden age of both readily available facts and "
152 "denial of those facts. Terrible ideas that have lingered on the fringes for "
153 "decades or even centuries have gone mainstream seemingly overnight."
154 msgstr ""
155 "Vi lever i en gullalder både med hensyn til enkel faktatilgang og "
156 "fornektelse av dem. Forferdelige idéer som har svevd i utkanten i tiår eller "
157 "til og med århundrer har blitt allemannseie tilsynelatende over natten."
158
159 #. type: Content of: <book><chapter><sect1><para>
160 msgid ""
161 "When an obscure idea gains currency, there are only two things that can "
162 "explain its ascendance: Either the person expressing that idea has gotten a "
163 "lot better at stating their case, or the proposition has become harder to "
164 "deny in the face of mounting evidence. In other words, if we want people to "
165 "take climate change seriously, we can get a bunch of Greta Thunbergs to make "
166 "eloquent, passionate arguments from podiums, winning our hearts and minds, "
167 "or we can wait for flood, fire, broiling sun, and pandemics to make the case "
168 "for us. In practice, we’ll probably have to do some of both: The more we’re "
169 "boiling and burning and drowning and wasting away, the easier it will be for "
170 "the Greta Thunbergs of the world to convince us."
171 msgstr ""
172 "Når obskure idéer får fotfeste, er det kun to ting som kan forklare at de "
173 "kommer til overflaten: Enten har personen som uttrykker idéen forbedret sin "
174 "formidling av den, eller så har forgodtbefinnendet blitt vanskeligere å "
175 "fornekte i lys av mer bevis. Med andre ord, hvis vi ønsker at folk skal ta "
176 "klimaendringer seriøst, kan vi få et utall Greta Thunberg til å gi "
177 "velformulerte, oppofrende argumenter fra talerstoler, til hjertets og "
178 "sinnets dyst, eller vi kan vente på floden, den stekende sol, og pandemier "
179 "lager argumentene for oss. I praksis må vi antagelig gjøre litt av begge "
180 "deler: Desto mer vi steker, brenner, drukner og forvitrer, dess enklere vil "
181 "det være for dem av oss som Greta Thunberg å overbevise oss."
182
183 #. type: Content of: <book><chapter><sect1><para>
184 msgid ""
185 "The arguments for ridiculous beliefs in odious conspiracies like anti-"
186 "vaccination, climate denial, a flat Earth, and eugenics are no better than "
187 "they were a generation ago. Indeed, they’re worse because they are being "
188 "pitched to people who have at least a background awareness of the refuting "
189 "facts."
190 msgstr ""
191 "De iboende argumentet for ting som eksempelvis teorien om flat jord har ikke "
192 "blitt bedre i den vordende generasjonen. Faktisk har ting blitt verre, fordi "
193 "folk uten bakgrunn i kildekritikk er gjenstand for dem."
194
195 #. type: Content of: <book><chapter><sect1><para>
196 msgid ""
197 "Anti-vax has been around since the first vaccines, but the early anti-"
198 "vaxxers were pitching people who were less equipped to understand even the "
199 "most basic ideas from microbiology, and moreover, those people had not "
200 "witnessed the extermination of mass-murdering diseases like polio, smallpox, "
201 "and measles. Today’s anti-vaxxers are no more eloquent than their forebears, "
202 "and they have a much harder job."
203 msgstr ""
204 "Idéen om en flat jord er like gammel som idéene og forståelsen av dem. De "
205 "første presentasjonene av denne teorien kom folk for øre som ikke forstod "
206 "selv grunnleggende geometri. De hadde til gode å se tilbake på det "
207 "heliosentrikere og storsirkelnavigasjon bragte siden. Dagens tilhengere er "
208 "mer finslepne enn tidligere tiders religiøse verdensanskuelse, og de har en "
209 "mye vanskeligere jobb."
210
211 #. type: Content of: <book><chapter><sect1><para>
212 msgid ""
213 "So can these far-fetched conspiracy theorists really be succeeding on the "
214 "basis of superior arguments?"
215 msgstr ""
216 "Er det tilfelle at disse konspiratorikerne lykkes med utgangspunkt i bedre "
217 "argumenter?"
218
219 #. type: Content of: <book><chapter><sect1><para>
220 msgid ""
221 "Some people think so. Today, there is a widespread belief that machine "
222 "learning and commercial surveillance can turn even the most fumble-tongued "
223 "conspiracy theorist into a svengali who can warp your perceptions and win "
224 "your belief by locating vulnerable people and then pitching them with A.I.-"
225 "refined arguments that bypass their rational faculties and turn everyday "
226 "people into flat Earthers, anti-vaxxers, or even Nazis. When the RAND "
227 "Corporation <ulink url=\"https://www.rand.org/content/dam/rand/pubs/"
228 "research_reports/RR400/RR453/RAND_RR453.pdf\">blames Facebook for "
229 "<quote>radicalization</quote></ulink> and when Facebook’s role in spreading "
230 "coronavirus misinformation is <ulink url=\"https://secure.avaaz.org/campaign/"
231 "en/facebook_threat_health/\">blamed on its algorithm</ulink>, the implicit "
232 "message is that machine learning and surveillance are causing the changes in "
233 "our consensus about what’s true."
234 msgstr ""
235 "Noen synes å tro det. I dag er troen hengitt at maskinlæring og kommersiell "
236 "overvåkning kan gjøre selv en konspirasjonsteoretiker uten taleevner til "
237 "trådtrekker med KI-refinerte argumenter som verktøy til et omvendt "
238 "dukketeater som omgår alle kritiske fakulteter. Når RAND <ulink url=\"https"
239 "://www.rand.org/content/dam/rand/pubs/research_reports/RR400/RR453/RAND_RR453"
240 ".pdf\">beskylder Facebook for <quote>radikalisering</quote></ulink> og når "
241 "Facebook sin rolle i å spre coronavirus-misinformasjon <ulink url=\"https"
242 "://secure.avaaz.org/campaign/en/facebook_threat_health/\"> blir bortforklart "
243 "i deres algoritme</ulink>, er det underforstått at maskinlæring og "
244 "overvåkning endrer vår oppfattelse av hva som sant er."
245
246 #. type: Content of: <book><chapter><sect1><para>
247 msgid ""
248 "After all, in a world where sprawling and incoherent conspiracy theories "
249 "like Pizzagate and its successor, QAnon, have widespread followings, "
250 "<emphasis>something</emphasis> must be afoot."
251 msgstr ""
252 "I en verden der enhver konspirasjonsteori har sine ihuga tilhengere, må "
253 "<emphasis>noe</emphasis> være i gjerde."
254
255 #. type: Content of: <book><chapter><sect1><para>
256 msgid ""
257 "But what if there’s another explanation? What if it’s the material "
258 "circumstances, and not the arguments, that are making the difference for "
259 "these conspiracy pitchmen? What if the trauma of living through "
260 "<emphasis>real conspiracies</emphasis> all around us — conspiracies among "
261 "wealthy people, their lobbyists, and lawmakers to bury inconvenient facts "
262 "and evidence of wrongdoing (these conspiracies are commonly known as "
263 "<quote>corruption</quote>) — is making people vulnerable to conspiracy "
264 "theories?"
265 msgstr ""
266 "Hva om det har sin naturlige forklaring? Er det kanskje ikke argumentene som "
267 "utgjør tyngden på vektskåla for dem? Hva om <emphasis>de ekte "
268 "konspirasjonene</emphasis> vi omgås hvordan det daglige stormaktsspillet og "
269 "i kapitalerværvelsen mellom fut og fogd gravlegger ubeleilig fakta og bevis "
270 "på mislighold? Slike ting som i beste fall kalles korrupsjon, gjør de folk "
271 "sårbare for fiktive konspirasjonsteorier?"
272
273 #. type: Content of: <book><chapter><sect1><para>
274 msgid ""
275 "If it’s trauma and not contagion — material conditions and not ideology — "
276 "that is making the difference today and enabling a rise of repulsive "
277 "misinformation in the face of easily observed facts, that doesn’t mean our "
278 "computer networks are blameless. They’re still doing the heavy work of "
279 "locating vulnerable people and guiding them through a series of ever-more-"
280 "extreme ideas and communities."
281 msgstr ""
282 "Hvis det er slagskade og ikke smitte – materielle forhold og ikke ideologi – "
283 "som utgjør forskjellen i dag og gjør økningen i frastøtende feilinformasjon "
284 "mulig, i møte med lett observerte fakta, så betyr det ikke at "
285 "datanettverkene vår ikke kan lastes. De gjør fortsatt grovarbeidet med å "
286 "spore opp sårbare mennesker og lede dem gjennom en rekke av stadig mer "
287 "ekstreme ideer og lokalsamfunn."
288
289 #. type: Content of: <book><chapter><sect1><para>
290 msgid ""
291 "Belief in conspiracy is a raging fire that has done real damage and poses "
292 "real danger to our planet and species, from epidemics <ulink url=\"https://"
293 "www.cdc.gov/measles/cases-outbreaks.html\">kicked off by vaccine denial</"
294 "ulink> to genocides <ulink url=\"https://www.nytimes.com/2018/10/15/"
295 "technology/myanmar-facebook-genocide.html\">kicked off by racist "
296 "conspiracies</ulink> to planetary meltdown caused by denial-inspired climate "
297 "inaction. Our world is on fire, and so we have to put the fires out — to "
298 "figure out how to help people see the truth of the world through the "
299 "conspiracies they’ve been confused by."
300 msgstr ""
301 "Troen på fiktive konspirasjoner har gjort skade og utgjør en fare for "
302 "planeten. Fornektelse av kunstig vaksinasjon kan medføre epidimier, og "
303 "rasisme fører gjerne til folkemord. Det kan tenkes man kan hjelpe folk å se "
304 "sannheten gjennom konspirasjonsteoriene de har blitt forvirret av."
305
306 #. type: Content of: <book><chapter><sect1><para>
307 msgid ""
308 "But firefighting is reactive. We need fire <emphasis>prevention</emphasis>. "
309 "We need to strike at the traumatic material conditions that make people "
310 "vulnerable to the contagion of conspiracy. Here, too, tech has a role to "
311 "play."
312 msgstr ""
313 "Brannslokking er reaksjonært. Det trengs <emphasis>forebygging</emphasis>. "
314 "Den materielle tilværelsen hvis innvirken på folks svakhet for den, smitter "
315 "over i handling. Her kan også teknologi ha noe å si."
316
317 #. type: Content of: <book><chapter><sect1><para>
318 msgid ""
319 "There’s no shortage of proposals to address this. From the EU’s <ulink url="
320 "\"https://edri.org/tag/terreg/\">Terrorist Content Regulation</ulink>, which "
321 "requires platforms to police and remove <quote>extremist</quote> content, to "
322 "the U.S. proposals to <ulink url=\"https://www.eff.org/deeplinks/2020/03/"
323 "earn-it-act-violates-constitution\">force tech companies to spy on their "
324 "users</ulink> and hold them liable <ulink url=\"https://www.natlawreview.com/"
325 "article/repeal-cda-section-230\">for their users’ bad speech</ulink>, "
326 "there’s a lot of energy to force tech companies to solve the problems they "
327 "created."
328 msgstr ""
329 "Det skorter ikke på tilsvarsforslag. Fra EU sin <ulink url=\"https://edri."
330 "org/tag/terreg/\">Terroristinnhold-regulering</ulink> som krever at "
331 "plattformer håndhever og fjerner <quote>ekstremistisk</quote>-innhold, til "
332 "USAs forslag om å <ulink url=\"https://www.eff.org/deeplinks/2020/03/earn-it-"
333 "act-violates-constitution\">tvinge teknologiselskaper til å spionere på sine "
334 "brukere</ulink> og holde dem ansvarlige <ulink url=\"https://www.natlawreview"
335 ".com/article/repeal-cda-section-230\">for brukernes ytringsfrihet</ulink>. "
336 "Det er mange krefter i sving som kan svinge tilbake slik at "
337 "teknologiselskaper må løse problemene de utgjør."
338
339 #. type: Content of: <book><chapter><sect1><para>
340 msgid ""
341 "There’s a critical piece missing from the debate, though. All these "
342 "solutions assume that tech companies are a fixture, that their dominance "
343 "over the internet is a permanent fact. Proposals to replace Big Tech with a "
344 "more diffused, pluralistic internet are nowhere to be found. Worse: The "
345 "<quote>solutions</quote> on the table today <emphasis>require</emphasis> Big "
346 "Tech to stay big because only the very largest companies can afford to "
347 "implement the systems these laws demand."
348 msgstr ""
349 "Her mangler en kritisk del av debatten. Alle disse løsningene antar at "
350 "teknologiselskaper er en bruksgjenstand, at deres dominanse over Internett "
351 "er evig. Forslag til endring av storteknologien til et mer finmasket, "
352 "mangeslynget Internett lar vente på seg. <quote>Løsningene</quote> som "
353 "forefinnes <emphasis>krever</emphasis> at storteknologien skal forbli "
354 "storartet smålig, fordi kun de største selskapene får råd til å sette i verk "
355 "systemene disse lovene krever."
356
357 #. type: Content of: <book><chapter><sect1><para>
358 msgid ""
359 "Figuring out what we want our tech to look like is crucial if we’re going to "
360 "get out of this mess. Today, we’re at a crossroads where we’re trying to "
361 "figure out if we want to fix the Big Tech companies that dominate our "
362 "internet or if we want to fix the internet itself by unshackling it from Big "
363 "Tech’s stranglehold. We can’t do both, so we have to choose."
364 msgstr ""
365 "Løsningen på hva teknologien skal være er svaret på hva som skal til for å "
366 "komme oss ut av knipa. I dag er vi på perrongen og prøver å finne ut hva "
367 "tabellen storteknologien har lagt fore skal bety for vårt Internett i "
368 "fortsettelsen, eller om det går noen tog andre veien. Enveisbilletten har vi "
369 "klamt for hånden."
370
371 #. type: Content of: <book><chapter><sect1><para>
372 msgid ""
373 "I want us to choose wisely. Taming Big Tech is integral to fixing the "
374 "internet, and for that, we need digital rights activism."
375 msgstr ""
376 "Velg med omhu. Temming av storteknologien er iboende viktig for løsningen på "
377 "Internett. Hvorfra vi setter ut i det, en digital rettighetsaktivisme til."
378
379 #. type: Content of: <book><chapter><sect1><title>
380 msgid "Digital rights activism, a quarter-century on"
381 msgstr "Digital rettighetsaktivisme, et kvart århundre senere"
382
383 #. type: Content of: <book><chapter><sect1><para>
384 msgid ""
385 "Digital rights activism is more than 30 years old now. The Electronic "
386 "Frontier Foundation turned 30 this year; the Free Software Foundation "
387 "launched in 1985. For most of the history of the movement, the most "
388 "prominent criticism leveled against it was that it was irrelevant: The real "
389 "activist causes were real-world causes (think of the skepticism when <ulink "
390 "url=\"https://www.loc.gov/law/foreign-news/article/finland-legal-right-to-"
391 "broadband-for-all-citizens/#:~:text=Global%20Legal%20Monitor,-Home%20%7C"
392 "%20Search%20%7C%20Browse&amp;text=(July%206%2C%202010)%20On,connection"
393 "%20100%20MBPS%20by%202015.\">Finland declared broadband a human right in "
394 "2010</ulink>), and real-world activism was shoe-leather activism (think of "
395 "Malcolm Gladwell’s <ulink url=\"https://www.newyorker.com/"
396 "magazine/2010/10/04/small-change-malcolm-gladwell\">contempt for "
397 "<quote>clicktivism</quote></ulink>). But as tech has grown more central to "
398 "our daily lives, these accusations of irrelevance have given way first to "
399 "accusations of insincerity (<quote>You only care about tech because you’re "
400 "<ulink url=\"https://www.ipwatchdog.com/2018/06/04/report-engine-eff-shills-"
401 "google-patent-reform/id=98007/\">shilling for tech companies</ulink></"
402 "quote>) to accusations of negligence (<quote>Why didn’t you foresee that "
403 "tech could be such a destructive force?</quote>). But digital rights "
404 "activism is right where it’s always been: looking out for the humans in a "
405 "world where tech is inexorably taking over."
406 msgstr ""
407 "Digital rettighetsaktivisme er eldre enn Internett. GNU-prosjektet er fra "
408 "1983. Elektronisk forpost fra 1990. I brorparten av tiden denne har "
409 "eksistert, var hovedkritikken rettet mot dens formål at det hele var "
410 "irrelevant: De sanne aktivistparolene var blitt virkelighet i lys av "
411 "skepsis. Tenk over hva som ble sagt da <ulink url=\"https://www.loc.gov/law/"
412 "foreign-news/article/finland-legal-right-to-broadband-for-all-citizens/#:~:te"
413 "xt=Global%20Legal%20Monitor,-Home%20%7C%20Search%20%7C%20Browse&amp;text=(Jul"
414 "y%206%2C%202010)%20On,connection%20100%20MBPS%20by%202015.\">Finland snudde "
415 "kjæringa og erklærte breiband en mennskerett i 2010</ulink>. Sann aktivisme "
416 "var for smørkrise å regne den gang. Tenk over Malcolm Gladwell sin <ulink "
417 "url=\"https://www.newyorker.com/magazine/2010/10/04/small-change-malcolm-"
418 "gladwell\">forakt for at Finland gjorde resten av verden til skamme i 2010</"
419 "ulink> da han kalte det <quote>klikktivisme.</quote>. Etter at "
420 "storteknologien har blitt sentral i våre liv, om ikke erstattet noen av dem "
421 "helt, har disse uverdige kritikkene blitt kritikk verdige. Først lød pipa av "
422 "at <quote>Du bryr deg kun om teknologi fordi du <ulink url=\"https://www."
423 "ipwatchdog.com/2018/06/04/report-engine-eff-shills-google-patent-reform/id="
424 "98007/\">er en undersått av et teknologiselskap</ulink></quote>. Så ble "
425 "lyden tonelydende <quote>Hvorfor forutså du ikke at teknologi kom til å bli "
426 "en så destruktiv kraft?</quote>. Digital rettighetsaktivisme er riktig der "
427 "det alltid har vært rett: voktende over menneskene i en verden der teknologi "
428 "ubønnhørlig tar grep."
429
430 #. type: Content of: <book><chapter><sect1><para>
431 msgid ""
432 "The latest version of this critique comes in the form of <quote>surveillance "
433 "capitalism,</quote> a term coined by business professor Shoshana Zuboff in "
434 "her long and influential 2019 book, <emphasis>The Age of Surveillance "
435 "Capitalism: The Fight for a Human Future at the New Frontier of Power</"
436 "emphasis>. Zuboff argues that <quote>surveillance capitalism</quote> is a "
437 "unique creature of the tech industry and that it is unlike any other abusive "
438 "commercial practice in history, one that is <quote>constituted by unexpected "
439 "and often illegible mechanisms of extraction, commodification, and control "
440 "that effectively exile persons from their own behavior while producing new "
441 "markets of behavioral prediction and modification. Surveillance capitalism "
442 "challenges democratic norms and departs in key ways from the centuries-long "
443 "evolution of market capitalism.</quote> It is a new and deadly form of "
444 "capitalism, a <quote>rogue capitalism,</quote> and our lack of understanding "
445 "of its unique capabilities and dangers represents an existential, species-"
446 "wide threat. She’s right that capitalism today threatens our species, and "
447 "she’s right that tech poses unique challenges to our species and "
448 "civilization, but she’s really wrong about how tech is different and why it "
449 "threatens our species."
450 msgstr ""
451 "Siste versjon av kritikken plystrer til takten av "
452 "<quote>overvåkningskapitalismen</quote>, et begrep Shoshana Zuboff førte i "
453 "pennen i sin innflytelsesrike og lange bok fra 2019, <emphasis>Tidsalderen "
454 "overvåkningskapitalismen: Kampen om en human fremtid i maktens nye "
455 "frontlinjer</emphasis>. Zuboff argumenterer at "
456 "<quote>overvåkningskapitalisme</quote> er en unik funksjon av teknologi-"
457 "industrien, og at til forskjell fra andre skadeinnvirkende kommersielle "
458 "gesjefter i historiens løp, at denne <quote>skriver seg fra uventede og "
459 "illegale mekanismer for utnyttelse, verdiskapning og kontroll som effektivt "
460 "sett løsriver folk fra deres adferd, mens den lager nye markeder for å "
461 "forutsi oppførselsforutsigbarhet og endring av den. Overvåkningskapitalisme "
462 "utfordrer demokratiske normer, og tar avskjed med århundrers "
463 "markedskapitalisme på sentrale punkter.</quote> Det er en ny og dødlig form "
464 "for kapitalisme, en <quote>løsrevet kapitalisme,</quote> og vår "
465 "forståelsesmangel i dens unike muligheter og farer representerer en "
466 "eksistensiell, artsomfattende trussel. Hun skal ha rett i at dagens "
467 "kapitalisme truer vårt artsmangfold, og hun framfører riktig nok at vår art "
468 "og sivilisasjon har utfordringer. Dog tar hun kanskje virkelig feil av "
469 "hvordan teknologi er forskjellig, og hvordan det truer vår art."
470
471 #. type: Content of: <book><chapter><sect1><para>
472 msgid ""
473 "What’s more, I think that her incorrect diagnosis will lead us down a path "
474 "that ends up making Big Tech stronger, not weaker. We need to take down Big "
475 "Tech, and to do that, we need to start by correctly identifying the problem."
476 msgstr ""
477 "En slik feildiagnostisering vil forlede oss inn på et spor der "
478 "storteknologien har penset inn allerede. Ned med storteknologien, er ikke en "
479 "avsporing av problemet."
480
481 #. type: Content of: <book><chapter><sect1><title>
482 msgid "Tech exceptionalism, then and now"
483 msgstr "Teknologieksepsjonalisme, da og nå"
484
485 #. type: Content of: <book><chapter><sect1><para>
486 msgid ""
487 "Early critics of the digital rights movement — perhaps best represented by "
488 "campaigning organizations like the Electronic Frontier Foundation, the Free "
489 "Software Foundation, Public Knowledge, and others that focused on preserving "
490 "and enhancing basic human rights in the digital realm — damned activists for "
491 "practicing <quote>tech exceptionalism.</quote> Around the turn of the "
492 "millennium, serious people ridiculed any claim that tech policy mattered in "
493 "the <quote>real world.</quote> Claims that tech rules had implications for "
494 "speech, association, privacy, search and seizure, and fundamental rights and "
495 "equities were treated as ridiculous, an elevation of the concerns of sad "
496 "nerds arguing about <emphasis>Star Trek</emphasis> on bulletin board systems "
497 "above the struggles of the Freedom Riders, Nelson Mandela, or the Warsaw "
498 "ghetto uprising."
499 msgstr ""
500 "Tidligere kritikere av bevegelsen av og for digitale rettigheter—kanskje "
501 "best representert ved organisasjoner som GNU-prosjektet, Elektronisk "
502 "forpost, Public Knowledge, og andre som fokuserer på ivaretagelse og "
503 "forbedring av grunnleggende rettigheter fra og i den digitale sfære—ble kalt "
504 "aktivister for å praktisere <quote>teknologieksepsjonalisme</quote>. Rundt "
505 "tusenårets slutt drev seriøse mennesker gjøn og påstod at teknologi-praksis "
506 "ikke hadde innvirkning på den <quote>virkelige verden</quote>. Påstander om "
507 "at teknologiregler hadde innvirkning på talefrihet, assosiasjonsfrihet, vern "
508 "av privatsfæren, ransakelsesordrer, og fundamentale rettigheter og verdier "
509 "ble antatt for latterlige å være, en videre trist fabulering om "
510 "<emphasis>Star Trek</emphasis> på digitale oppslagstavler istedenfor Nelson "
511 "Mandela."
512
513 #. type: Content of: <book><chapter><sect1><para>
514 #, fuzzy
515 msgid ""
516 "In the decades since, accusations of <quote>tech exceptionalism</quote> have "
517 "only sharpened as tech’s role in everyday life has expanded: Now that tech "
518 "has infiltrated every corner of our life and our online lives have been "
519 "monopolized by a handful of giants, defenders of digital freedoms are "
520 "accused of carrying water for Big Tech, providing cover for its self-"
521 "interested negligence (or worse, nefarious plots)."
522 msgstr ""
523 "I årtiene som fulgte, har anklagene om <quote>teknologieksepsjonalisme</"
524 "quote> økt etter som teknologi har fått en større rolle i folks hverdagslige "
525 "liv. Nå som teknologi har infiltrert hver krink av våre liv, og våre "
526 "nettbaserte liv kun har kommet et knippe monopolister i hende, blir digitale "
527 "rettighetsforkjempere anklaget for å gjøre storteknologiens ærende, i å "
528 "tjene som nyttige idioter for dens tilforlatelighet (eller verre, "
529 "forbryterske hensikter)."
530
531 #. type: Content of: <book><chapter><sect1><para>
532 msgid ""
533 "From my perspective, the digital rights movement has remained stationary "
534 "while the rest of the world has moved. From the earliest days, the "
535 "movement’s concern was users and the toolsmiths who provided the code they "
536 "needed to realize their fundamental rights. Digital rights activists only "
537 "cared about companies to the extent that companies were acting to uphold "
538 "users’ rights (or, just as often, when companies were acting so foolishly "
539 "that they threatened to bring down new rules that would also make it harder "
540 "for good actors to help users)."
541 msgstr ""
542 "Fra eget perspektiv har bevegelsen for digitale rettigheter forholdt seg der "
543 "den startet, mens resten av verden har flyttet seg. Helt fra dens tidligste "
544 "dager, var det dens brukere også dem som skrev koden fra tanke til "
545 "fundamentale verktøy. Digitale rettighetsaktivister brød seg kun om "
546 "selskaper i den grad de brydde seg om brukernes rettigheter (eller, vel så "
547 "ofte, når selskaper gjorde så tåpelige ting at det truet med nye regelsett "
548 "som også gjorde det vanskeligere for rasjonelle aktører å hjelpe brukere)."
549
550 #. type: Content of: <book><chapter><sect1><para>
551 msgid ""
552 "The <quote>surveillance capitalism</quote> critique recasts the digital "
553 "rights movement in a new light again: not as alarmists who overestimate the "
554 "importance of their shiny toys nor as shills for big tech but as serene deck-"
555 "chair rearrangers whose long-standing activism is a liability because it "
556 "makes them incapable of perceiving novel threats as they continue to fight "
557 "the last century’s tech battles."
558 msgstr ""
559 "<quote>Overvåkningskapitalisems</quote> kritiker kommer så med en ny "
560 "vinkling mot bevegelsen for digitale rettigheter: Ikke som varslere som "
561 "overdriver hvor viktig de nye leketøyene deres er, ei heller som "
562 "håndtlangere for storteknologien, men som velmenende stolflyttere hvis "
563 "langvarige aktivisme er en belastning fordi det gjør det ute av stand til å "
564 "oppfatte nye truslene som finnes fordi de er opptatt med forrige århundres "
565 "teknologikamp."
566
567 #. type: Content of: <book><chapter><sect1><para>
568 msgid "But tech exceptionalism is a sin no matter who practices it."
569 msgstr "Men teknologieksepsjonalisme er en synd, uavsett hvem som bedriver den."
570
571 #. type: Content of: <book><chapter><sect1><title>
572 msgid "Don’t believe the hype"
573 msgstr "Ikke fest din lit til oppstuss"
574
575 #. type: Content of: <book><chapter><sect1><para>
576 msgid ""
577 "You’ve probably heard that <quote>if you’re not paying for the product, "
578 "you’re the product.</quote> As we’ll see below, that’s true, if incomplete. "
579 "But what is <emphasis>absolutely</emphasis> true is that ad-driven Big "
580 "Tech’s customers are advertisers, and what companies like Google and "
581 "Facebook sell is their ability to convince <emphasis>you</emphasis> to buy "
582 "stuff. Big Tech’s product is persuasion. The services — social media, search "
583 "engines, maps, messaging, and more — are delivery systems for persuasion."
584 msgstr ""
585 "Du har antagelig hørt at <quote>om du ikke betaler for noe, er det du som er "
586 "produktet</quote>. Som vi ser nedenfor, er det riktig, men ikke hele bildet. "
587 "Det som er <emphasis>helt</emphasis> riktig om reklamefinansiert "
588 "storteknologi, er at dens kunder er de som reklamerer, og det selskaper som "
589 "Google og Facebook selger, er deres evne til å overbevise <emphasis>deg</"
590 "emphasis> om å kjøpe ting. Tjenestene—sosiale media, søkemotorer, kart, "
591 "meldingstjenester, med mer—er leveringssystemer for overbeviselse."
592
593 #. type: Content of: <book><chapter><sect1><para>
594 msgid ""
595 "The fear of surveillance capitalism starts from the (correct) presumption "
596 "that everything Big Tech says about itself is probably a lie. But the "
597 "surveillance capitalism critique makes an exception for the claims Big Tech "
598 "makes in its sales literature — the breathless hype in the pitches to "
599 "potential advertisers online and in ad-tech seminars about the efficacy of "
600 "its products: It assumes that Big Tech is as good at influencing us as they "
601 "claim they are when they’re selling influencing products to credulous "
602 "customers. That’s a mistake because sales literature is not a reliable "
603 "indicator of a product’s efficacy."
604 msgstr ""
605 "Frykten for overvåkningskapitalismen utgår fra den (korrekte) antagelsen om "
606 "at alt Storteknologien sier om seg selv antagelig er løgn. Men kritikken av "
607 "overvåkningskapitalismen gjør unntak fra påstandene Storteknologien kommer "
608 "med i salgsmateriellet sitt - overdrivelsene som tar pusten fra deg i "
609 "salgsfremstøtene til potensielle annonsekjøpere på nettet og i deres "
610 "reklameteknologiseminarer om effekten av produktene. Den antar at "
611 "Storteknologien er så god til å påvirke oss som de påstår de er når de "
612 "selger påvirkningsprodukter til pålitelige kunder. Dette er en tabbe, da "
613 "salgsmateriell ikke er en pålitelig indikator på et produkts "
614 "gjennomføringsevne."
615
616 #. type: Content of: <book><chapter><sect1><para>
617 msgid ""
618 "Surveillance capitalism assumes that because advertisers buy a lot of what "
619 "Big Tech is selling, Big Tech must be selling something real. But Big Tech’s "
620 "massive sales could just as easily be the result of a popular delusion or "
621 "something even more pernicious: monopolistic control over our communications "
622 "and commerce."
623 msgstr ""
624 "Overvåkningskapitalismen antar det at det kjøpes mye av markedsføringen som "
625 "Storteknologien selges, så må Storteknologien selge noe som virker. Men det "
626 "enorme salget til Storteknologien kan like gjerne være et resultat av en "
627 "felles vrangforestilling eller noe enda mer skadelig, monopolistisk kontroll "
628 "over kommunikasjonen og handelen vår."
629
630 #. type: Content of: <book><chapter><sect1><para>
631 msgid ""
632 "Being watched changes your behavior, and not for the better. It creates "
633 "risks for our social progress. Zuboff’s book features beautifully wrought "
634 "explanations of these phenomena. But Zuboff also claims that surveillance "
635 "literally robs us of our free will — that when our personal data is mixed "
636 "with machine learning, it creates a system of persuasion so devastating that "
637 "we are helpless before it. That is, Facebook uses an algorithm to analyze "
638 "the data it nonconsensually extracts from your daily life and uses it to "
639 "customize your feed in ways that get you to buy stuff. It is a mind-control "
640 "ray out of a 1950s comic book, wielded by mad scientists whose "
641 "supercomputers guarantee them perpetual and total world domination."
642 msgstr ""
643 "Du endrer oppførsel når noen ser på deg, og ikke til det bedre. Det skaper "
644 "risiko for vår sosiale fremgang. Zuboffs bok inneholder vakkert formulerte "
645 "forklaringer av disse fenomenene. Men Zuboff påstår også at overvåkning "
646 "bokstavlig talt fjerner vår frie vilje, at når våre personlige data blandes "
647 "med maskinlæring, så oppstår et overtalelsessystem så ødeleggende at vi er "
648 "helt hjelpeløse i møte med det. Det vil si at Facebook med en algoritme til "
649 "å analysere data som det henter ut fra ditt daglige liv uten samtykke, "
650 "tilpasser feeden din slik at du kjøper ting. Det er en tankekontrollstråle "
651 "rett ut av en femtitalls-tegneserie, der brukt av gale forskere hvis "
652 "superdatamaskiner garanterer dem evigvarende og total verdensherredømme."
653
654 #. type: Content of: <book><chapter><sect1><title>
655 msgid "What is persuasion?"
656 msgstr "Hva er overtalelse?"
657
658 #. type: Content of: <book><chapter><sect1><para>
659 msgid ""
660 "To understand why you shouldn’t worry about mind-control rays — but why you "
661 "<emphasis>should</emphasis> worry about surveillance <emphasis>and</"
662 "emphasis> Big Tech — we must start by unpacking what we mean by "
663 "<quote>persuasion.</quote>"
664 msgstr ""
665 "For å forstå hvorfor du ikke bør bekymre deg over tankekontrollstråler, men "
666 "hvorfor du <emphasis>bør</emphasis> bekymre deg over overvåkning "
667 "<emphasis>og</emphasis> Storteknologi, så må vi starte ved å se på hva vi "
668 "mener med <quote>overtalelse</quote>."
669
670 #. type: Content of: <book><chapter><sect1><para>
671 msgid ""
672 "Google, Facebook, and other surveillance capitalists promise their customers "
673 "(the advertisers) that if they use machine-learning tools trained on "
674 "unimaginably large data sets of nonconsensually harvested personal "
675 "information, they will be able to uncover ways to bypass the rational "
676 "faculties of the public and direct their behavior, creating a stream of "
677 "purchases, votes, and other desired outcomes."
678 msgstr ""
679 "Google, Facebook, og andre overvåkningskapitalister lover sine kunder (de "
680 "som markedsfører) at hvis de bruker maskinlæringsverktøy opptrent på "
681 "ufattelig store datasett av personinformasjon høstet inn uten samtykke, så "
682 "vil de være i stand til å finne måter å overstyre de rasjonale evnene til "
683 "folket og styre deres oppførsel, og slik skape en strøm av kjøp, stemmer og "
684 "andre ønskede resultater."
685
686 #. type: Content of: <book><chapter><sect1><blockquote><para>
687 msgid ""
688 "The impact of dominance far exceeds the impact of manipulation and should be "
689 "central to our analysis and any remedies we seek."
690 msgstr ""
691 "Effekten av dominans er mye større enn effekten av manipulering og bør "
692 "derfor være hovedfokus i vår analyse og bestemmende for hvilke avhjelpende "
693 "midler vi går for."
694
695 #. type: Content of: <book><chapter><sect1><para>
696 msgid ""
697 "But there’s little evidence that this is happening. Instead, the predictions "
698 "that surveillance capitalism delivers to its customers are much less "
699 "impressive. Rather than finding ways to bypass our rational faculties, "
700 "surveillance capitalists like Mark Zuckerberg mostly do one or more of three "
701 "things:"
702 msgstr ""
703 "Men det finnes få indiser på at det er dette som skjer. I stedet er "
704 "forutsigelsene som overvåkningskapitalismen leverer til sine kunder mye "
705 "mindre imponerende. I stedet for å finne måter å omgå våre rasjonelle "
706 "egenskaper, så gjør overvåkningskapitaliser som Mark Zuckerberg i hovedsak "
707 "en eller flere av tre ting:"
708
709 #. type: Content of: <book><chapter><sect1><sect2><title>
710 msgid "1. Segmenting"
711 msgstr "1. Segmentering"
712
713 #. type: Content of: <book><chapter><sect1><sect2><para>
714 msgid ""
715 "If you’re selling diapers, you have better luck if you pitch them to people "
716 "in maternity wards. Not everyone who enters or leaves a maternity ward just "
717 "had a baby, and not everyone who just had a baby is in the market for "
718 "diapers. But having a baby is a really reliable correlate of being in the "
719 "market for diapers, and being in a maternity ward is highly correlated with "
720 "having a baby. Hence diaper ads around maternity wards (and even pitchmen "
721 "for baby products, who haunt maternity wards with baskets full of freebies)."
722 msgstr ""
723 "Hvis du selger bleier, så er det større sjanse for et salg hvis du forsøker "
724 "å selge dem til folk som er innom fødeavdelinger. Slett ikke alle som "
725 "ankommer eller forlater en fødeavdeling har nettopp fått en baby, og ikke "
726 "alle som har fått en baby er i markedet etter bleier. Men det å ha en baby "
727 "er svært nært knyttet til det å være ute etter å kjøpe bleier, og det å være "
728 "på en fødestue er svært nært knyttet til det å ha en baby. Dermed er det "
729 "bleiereklamer i nærheten av fødeavdelinger (samt selgere av babyprodukter, "
730 "som henger rundt fødeavdelinger med favnen full av gratispakker)."
731
732 #. type: Content of: <book><chapter><sect1><sect2><para>
733 msgid ""
734 "Surveillance capitalism is segmenting times a billion. Diaper vendors can go "
735 "way beyond people in maternity wards (though they can do that, too, with "
736 "things like location-based mobile ads). They can target you based on "
737 "whether you’re reading articles about child-rearing, diapers, or a host of "
738 "other subjects, and data mining can suggest unobvious keywords to advertise "
739 "against. They can target you based on the articles you’ve recently read. "
740 "They can target you based on what you’ve recently purchased. They can target "
741 "you based on whether you receive emails or private messages about these "
742 "subjects — or even if you speak aloud about them (though Facebook and the "
743 "like convincingly claim that’s not happening — yet)."
744 msgstr ""
745 "Overvåkningskapitalisem er segmentering ganger en milliard. "
746 "Bleieprodusenter kan langt overgå å fokusere på folk på fødestuer (selv om "
747 "de også kan gjøre slikt, ved å bruke stedsbaserte mobilreklager). De kan "
748 "rette reklamen mot deg basert på om du leser artikler om barneoppdragelse, "
749 "bleier, eller en hel rekke andre tema, og datautvinningen kan foreslå ikke-"
750 "åpenbare nøkkelord å rette reklamen mot. De kan rette reklamen mot deg "
751 "basert på artikler du nylig har lest. De kan rette reklamen mot deg baser "
752 "på det du nylig har kjøpt. De kan rette reklamen mot deg basert på om du har "
753 "mottatt epost eller private meldinger om disse temaene — eller til og med om "
754 "du snakker høyt om dem (selv om Facebook og dets like overbevisende påstår "
755 "at dette ikke gjøres — ennå)."
756
757 #. type: Content of: <book><chapter><sect1><sect2><para>
758 msgid "This is seriously creepy."
759 msgstr "Dette er veldig ekkelt."
760
761 #. type: Content of: <book><chapter><sect1><sect2><para>
762 msgid "But it’s not mind control."
763 msgstr "Men det er ikke tankekontroll."
764
765 #. type: Content of: <book><chapter><sect1><sect2><para>
766 msgid "It doesn’t deprive you of your free will. It doesn’t trick you."
767 msgstr "Det fratar deg ikke din frie vilje. Det lurer deg ikke."
768
769 #. type: Content of: <book><chapter><sect1><sect2><para>
770 msgid ""
771 "Think of how surveillance capitalism works in politics. Surveillance "
772 "capitalist companies sell political operatives the power to locate people "
773 "who might be receptive to their pitch. Candidates campaigning on finance "
774 "industry corruption seek people struggling with debt; candidates campaigning "
775 "on xenophobia seek out racists. Political operatives have always targeted "
776 "their message whether their intentions were honorable or not: Union "
777 "organizers set up pitches at factory gates, and white supremacists hand out "
778 "fliers at John Birch Society meetings."
779 msgstr ""
780 "Se hvordan overvåkningskapitalisem virker i politikken. "
781 "Overvåkningskapitalistselskapene selger til politiske aktører evnen til å "
782 "spore opp folk som er mottakelige for deres argumenter. Kandidater som "
783 "kjører valgkamp på korrupsjon i finansbransjen leter etter folk som sliter "
784 "med gjeld. Kandidater som kjører valgkamp på fremmedfrykt leter etter "
785 "rasister. Politiske aktører har alltid rettet sine budskap uansett om "
786 "intensjonene var hederlige eller ikke. De som danner fagforeninger sprer "
787 "budskapet ved fabrikkportene, og forkjemperne for hvit overherredømme deler "
788 "ut foldere på møter i John Birch Society (FIXME bedre med norsk analogi?)."
789
790 #. type: Content of: <book><chapter><sect1><sect2><para>
791 msgid ""
792 "But this is an inexact and thus wasteful practice. The union organizer can’t "
793 "know which worker to approach on the way out of the factory gates and may "
794 "waste their time on a covert John Birch Society member; the white "
795 "supremacist doesn’t know which of the Birchers are so delusional that making "
796 "it to a meeting is as much as they can manage and which ones might be "
797 "convinced to cross the country to carry a tiki torch through the streets of "
798 "Charlottesville, Virginia."
799 msgstr ""
800 "Men dette er en unøyaktig og ressurssløsende praksis. Fagforeningenfyren kan "
801 "ikke vite hvilken arbeider de bør ta kontakt med på vei ut fra fabrikken, og "
802 "kan kaste bort tiden sin på en som er John Birch Society-medlem i skjul, og "
803 "forkjemperen for hvitt overherredømme kan ikke hvem ar John Birch Society-"
804 "medlemmene som er så fjern at det å komme seg på et møte er det meste de "
805 "klarer, og hvilke som kan overtales til å reise tvers over hele landet for å "
806 "bære en tiki-fakkel gjennom gatene i Charlottesville, Virginia."
807
808 #. type: Content of: <book><chapter><sect1><sect2><para>
809 msgid ""
810 "Because targeting improves the yields on political pitches, it can "
811 "accelerate the pace of political upheaval by making it possible for everyone "
812 "who has secretly wished for the toppling of an autocrat — or just an 11-term "
813 "incumbent politician — to find everyone else who feels the same way at very "
814 "low cost. This has been critical to the rapid crystallization of recent "
815 "political movements including Black Lives Matter and Occupy Wall Street as "
816 "well as less savory players like the far-right white nationalist movements "
817 "that marched in Charlottesville."
818 msgstr ""
819
820 #. type: Content of: <book><chapter><sect1><sect2><para>
821 msgid ""
822 "It’s important to differentiate this kind of political organizing from "
823 "influence campaigns; finding people who secretly agree with you isn’t the "
824 "same as convincing people to agree with you. The rise of phenomena like "
825 "nonbinary or otherwise nonconforming gender identities is often "
826 "characterized by reactionaries as the result of online brainwashing "
827 "campaigns that convince impressionable people that they have been secretly "
828 "queer all along."
829 msgstr ""
830
831 #. type: Content of: <book><chapter><sect1><sect2><para>
832 msgid ""
833 "But the personal accounts of those who have come out tell a different story "
834 "where people who long harbored a secret about their gender were emboldened "
835 "by others coming forward and where people who knew that they were different "
836 "but lacked a vocabulary for discussing that difference learned the right "
837 "words from these low-cost means of finding people and learning about their "
838 "ideas."
839 msgstr ""
840
841 #. type: Content of: <book><chapter><sect1><sect2><title>
842 msgid "2. Deception"
843 msgstr ""
844
845 #. type: Content of: <book><chapter><sect1><sect2><para>
846 msgid ""
847 "Lies and fraud are pernicious, and surveillance capitalism supercharges them "
848 "through targeting. If you want to sell a fraudulent payday loan or subprime "
849 "mortgage, surveillance capitalism can help you find people who are both "
850 "desperate and unsophisticated and thus receptive to your pitch. This "
851 "accounts for the rise of many phenomena, like multilevel marketing schemes, "
852 "in which deceptive claims about potential earnings and the efficacy of sales "
853 "techniques are targeted at desperate people by advertising against search "
854 "queries that indicate, for example, someone struggling with ill-advised "
855 "loans."
856 msgstr ""
857
858 #. type: Content of: <book><chapter><sect1><sect2><para>
859 msgid ""
860 "Surveillance capitalism also abets fraud by making it easy to locate other "
861 "people who have been similarly deceived, forming a community of people who "
862 "reinforce one another’s false beliefs. Think of <ulink url=\"https://www."
863 "vulture.com/2020/01/the-dream-podcast-review.html\">the forums</ulink> where "
864 "people who are being victimized by multilevel marketing frauds gather to "
865 "trade tips on how to improve their luck in peddling the product."
866 msgstr ""
867
868 #. type: Content of: <book><chapter><sect1><sect2><para>
869 msgid ""
870 "Sometimes, online deception involves replacing someone’s correct beliefs "
871 "with incorrect ones, as it does in the anti-vaccination movement, whose "
872 "victims are often people who start out believing in vaccines but are "
873 "convinced by seemingly plausible evidence that leads them into the false "
874 "belief that vaccines are harmful."
875 msgstr ""
876
877 #. type: Content of: <book><chapter><sect1><sect2><para>
878 msgid ""
879 "But it’s much more common for fraud to succeed when it doesn’t have to "
880 "displace a true belief. When my daughter contracted head lice at daycare, "
881 "one of the daycare workers told me I could get rid of them by treating her "
882 "hair and scalp with olive oil. I didn’t know anything about head lice, and I "
883 "assumed that the daycare worker did, so I tried it (it didn’t work, and it "
884 "doesn’t work). It’s easy to end up with false beliefs when you simply don’t "
885 "know any better and when those beliefs are conveyed by someone who seems to "
886 "know what they’re doing."
887 msgstr ""
888
889 #. type: Content of: <book><chapter><sect1><sect2><para>
890 msgid ""
891 "This is pernicious and difficult — and it’s also the kind of thing the "
892 "internet can help guard against by making true information available, "
893 "especially in a form that exposes the underlying deliberations among parties "
894 "with sharply divergent views, such as Wikipedia. But it’s not brainwashing; "
895 "it’s fraud. In the <ulink url=\"https://datasociety.net/library/data-voids/"
896 "\">majority of cases</ulink>, the victims of these fraud campaigns have an "
897 "informational void filled in the customary way, by consulting a seemingly "
898 "reliable source. If I look up the length of the Brooklyn Bridge and learn "
899 "that it is 5,800 feet long, but in reality, it is 5,989 feet long, the "
900 "underlying deception is a problem, but it’s a problem with a simple remedy. "
901 "It’s a very different problem from the anti-vax issue in which someone’s "
902 "true belief is displaced by a false one by means of sophisticated persuasion."
903 msgstr ""
904
905 #. type: Content of: <book><chapter><sect1><sect2><title>
906 msgid "3. Domination"
907 msgstr "3. Dominans"
908
909 #. type: Content of: <book><chapter><sect1><sect2><para>
910 msgid ""
911 "Surveillance capitalism is the result of monopoly. Monopoly is the cause, "
912 "and surveillance capitalism and its negative outcomes are the effects of "
913 "monopoly. I’ll get into this in depth later, but for now, suffice it to say "
914 "that the tech industry has grown up with a radical theory of antitrust that "
915 "has allowed companies to grow by merging with their rivals, buying up their "
916 "nascent competitors, and expanding to control whole market verticals."
917 msgstr ""
918
919 #. type: Content of: <book><chapter><sect1><sect2><para>
920 msgid ""
921 "One example of how monopolism aids in persuasion is through dominance: "
922 "Google makes editorial decisions about its algorithms that determine the "
923 "sort order of the responses to our queries. If a cabal of fraudsters have "
924 "set out to trick the world into thinking that the Brooklyn Bridge is 5,800 "
925 "feet long, and if Google gives a high search rank to this group in response "
926 "to queries like <quote>How long is the Brooklyn Bridge?</quote> then the "
927 "first eight or 10 screens’ worth of Google results could be wrong. And since "
928 "most people don’t go beyond the first couple of results — let alone the "
929 "first <emphasis>page</emphasis> of results — Google’s choice means that many "
930 "people will be deceived."
931 msgstr ""
932
933 #. type: Content of: <book><chapter><sect1><sect2><para>
934 msgid ""
935 "Google’s dominance over search — more than 86% of web searches are performed "
936 "through Google — means that the way it orders its search results has an "
937 "outsized effect on public beliefs. Ironically, Google claims this is why it "
938 "can’t afford to have any transparency in its algorithm design: Google’s "
939 "search dominance makes the results of its sorting too important to risk "
940 "telling the world how it arrives at those results lest some bad actor "
941 "discover a flaw in the ranking system and exploit it to push its point of "
942 "view to the top of the search results. There’s an obvious remedy to a "
943 "company that is too big to audit: break it up into smaller pieces."
944 msgstr ""
945
946 #. type: Content of: <book><chapter><sect1><sect2><para>
947 msgid ""
948 "Zuboff calls surveillance capitalism a <quote>rogue capitalism</quote> whose "
949 "data-hoarding and machine-learning techniques rob us of our free will. But "
950 "influence campaigns that seek to displace existing, correct beliefs with "
951 "false ones have an effect that is small and temporary while monopolistic "
952 "dominance over informational systems has massive, enduring effects. "
953 "Controlling the results to the world’s search queries means controlling "
954 "access both to arguments and their rebuttals and, thus, control over much of "
955 "the world’s beliefs. If our concern is how corporations are foreclosing on "
956 "our ability to make up our own minds and determine our own futures, the "
957 "impact of dominance far exceeds the impact of manipulation and should be "
958 "central to our analysis and any remedies we seek."
959 msgstr ""
960
961 #. type: Content of: <book><chapter><sect1><sect2><title>
962 msgid "4. Bypassing our rational faculties"
963 msgstr "4. Omgåelse av våre rasjonelle evner"
964
965 #. type: Content of: <book><chapter><sect1><sect2><para>
966 msgid ""
967 "<emphasis>This</emphasis> is the good stuff: using machine learning, "
968 "<quote>dark patterns,</quote> engagement hacking, and other techniques to "
969 "get us to do things that run counter to our better judgment. This is mind "
970 "control."
971 msgstr ""
972 "<emphasis>Dette</emphasis> er de gode greiene: ved hjelp av maskinlæring, "
973 "<quote>mørke mønstre</quote>, \"engagement hacking\" (FIXME) og andre "
974 "teknikker for å få oss til å gjøre ting som er i strid med vår egen sunne "
975 "fornuft. Dette er tankekontroll."
976
977 #. type: Content of: <book><chapter><sect1><sect2><para>
978 msgid ""
979 "Some of these techniques have proven devastatingly effective (if only in the "
980 "short term). The use of countdown timers on a purchase completion page can "
981 "create a sense of urgency that causes you to ignore the nagging internal "
982 "voice suggesting that you should shop around or sleep on your decision. The "
983 "use of people from your social graph in ads can provide <quote>social proof</"
984 "quote> that a purchase is worth making. Even the auction system pioneered by "
985 "eBay is calculated to play on our cognitive blind spots, letting us feel "
986 "like we <quote>own</quote> something because we bid on it, thus encouraging "
987 "us to bid again when we are outbid to ensure that <quote>our</quote> things "
988 "stay ours."
989 msgstr ""
990
991 #. type: Content of: <book><chapter><sect1><sect2><para>
992 msgid ""
993 "Games are extraordinarily good at this. <quote>Free to play</quote> games "
994 "manipulate us through many techniques, such as presenting players with a "
995 "series of smoothly escalating challenges that create a sense of mastery and "
996 "accomplishment but which sharply transition into a set of challenges that "
997 "are impossible to overcome without paid upgrades. Add some social proof to "
998 "the mix — a stream of notifications about how well your friends are faring — "
999 "and before you know it, you’re buying virtual power-ups to get to the next "
1000 "level."
1001 msgstr ""
1002
1003 #. type: Content of: <book><chapter><sect1><sect2><para>
1004 msgid ""
1005 "Companies have risen and fallen on these techniques, and the <quote>fallen</"
1006 "quote> part is worth paying attention to. In general, living things adapt to "
1007 "stimulus: Something that is very compelling or noteworthy when you first "
1008 "encounter it fades with repetition until you stop noticing it altogether. "
1009 "Consider the refrigerator hum that irritates you when it starts up but "
1010 "disappears into the background so thoroughly that you only notice it when it "
1011 "stops again."
1012 msgstr ""
1013
1014 #. type: Content of: <book><chapter><sect1><sect2><para>
1015 msgid ""
1016 "That’s why behavioral conditioning uses <quote>intermittent reinforcement "
1017 "schedules.</quote> Instead of giving you a steady drip of encouragement or "
1018 "setbacks, games and gamified services scatter rewards on a randomized "
1019 "schedule — often enough to keep you interested and random enough that you "
1020 "can never quite find the pattern that would make it boring."
1021 msgstr ""
1022
1023 #. type: Content of: <book><chapter><sect1><sect2><para>
1024 msgid ""
1025 "Intermittent reinforcement is a powerful behavioral tool, but it also "
1026 "represents a collective action problem for surveillance capitalism. The "
1027 "<quote>engagement techniques</quote> invented by the behaviorists of "
1028 "surveillance capitalist companies are quickly copied across the whole sector "
1029 "so that what starts as a mysteriously compelling fillip in the design of a "
1030 "service—like <quote>pull to refresh</quote> or alerts when someone likes "
1031 "your posts or side quests that your characters get invited to while in the "
1032 "midst of main quests—quickly becomes dully ubiquitous. The impossible-to-"
1033 "nail-down nonpattern of randomized drips from your phone becomes a grey-"
1034 "noise wall of sound as every single app and site starts to make use of "
1035 "whatever seems to be working at the time."
1036 msgstr ""
1037
1038 #. type: Content of: <book><chapter><sect1><sect2><para>
1039 msgid ""
1040 "From the surveillance capitalist’s point of view, our adaptive capacity is "
1041 "like a harmful bacterium that deprives it of its food source — our attention "
1042 "— and novel techniques for snagging that attention are like new antibiotics "
1043 "that can be used to breach our defenses and destroy our self-determination. "
1044 "And there <emphasis>are</emphasis> techniques like that. Who can forget the "
1045 "Great Zynga Epidemic, when all of our friends were caught in "
1046 "<emphasis>FarmVille</emphasis>’s endless, mindless dopamine loops? But every "
1047 "new attention-commanding technique is jumped on by the whole industry and "
1048 "used so indiscriminately that antibiotic resistance sets in. Given enough "
1049 "repetition, almost all of us develop immunity to even the most powerful "
1050 "techniques — by 2013, two years after Zynga’s peak, its user base had halved."
1051 msgstr ""
1052
1053 #. type: Content of: <book><chapter><sect1><sect2><para>
1054 msgid ""
1055 "Not everyone, of course. Some people never adapt to stimulus, just as some "
1056 "people never stop hearing the hum of the refrigerator. This is why most "
1057 "people who are exposed to slot machines play them for a while and then move "
1058 "on while a small and tragic minority liquidate their kids’ college funds, "
1059 "buy adult diapers, and position themselves in front of a machine until they "
1060 "collapse."
1061 msgstr ""
1062
1063 #. type: Content of: <book><chapter><sect1><sect2><para>
1064 msgid ""
1065 "But surveillance capitalism’s margins on behavioral modification suck. "
1066 "Tripling the rate at which someone buys a widget sounds great <ulink url="
1067 "\"https://www.forbes.com/sites/priceonomics/2018/03/09/the-advertising-"
1068 "conversion-rates-for-every-major-tech-platform/#2f6a67485957\">unless the "
1069 "base rate is way less than 1%</ulink> with an improved rate of… still less "
1070 "than 1%. Even penny slot machines pull down pennies for every spin while "
1071 "surveillance capitalism rakes in infinitesimal penny fractions."
1072 msgstr ""
1073
1074 #. type: Content of: <book><chapter><sect1><sect2><para>
1075 msgid ""
1076 "Slot machines’ high returns mean that they can be profitable just by "
1077 "draining the fortunes of the small rump of people who are pathologically "
1078 "vulnerable to them and unable to adapt to their tricks. But surveillance "
1079 "capitalism can’t survive on the fractional pennies it brings down from that "
1080 "vulnerable sliver — that’s why, after the Great Zynga Epidemic had finally "
1081 "burned itself out, the small number of still-addicted players left behind "
1082 "couldn’t sustain it as a global phenomenon. And new powerful attention "
1083 "weapons aren’t easy to find, as is evidenced by the long years since the "
1084 "last time Zynga had a hit. Despite the hundreds of millions of dollars that "
1085 "Zynga has to spend on developing new tools to blast through our adaptation, "
1086 "it has never managed to repeat the lucky accident that let it snag so much "
1087 "of our attention for a brief moment in 2009. Powerhouses like Supercell have "
1088 "fared a little better, but they are rare and throw away many failures for "
1089 "every success."
1090 msgstr ""
1091
1092 #. type: Content of: <book><chapter><sect1><sect2><para>
1093 msgid ""
1094 "The vulnerability of small segments of the population to dramatic, efficient "
1095 "corporate manipulation is a real concern that’s worthy of our attention and "
1096 "energy. But it’s not an existential threat to society."
1097 msgstr ""
1098
1099 #. type: Content of: <book><chapter><sect1><title>
1100 msgid ""
1101 "If data is the new oil, then surveillance capitalism’s engine has a leak"
1102 msgstr "Hvis data er den nye oljen, er motorlekkasje overvåkningskapitalismen"
1103
1104 #. type: Content of: <book><chapter><sect1><para>
1105 msgid ""
1106 "This adaptation problem offers an explanation for one of surveillance "
1107 "capitalism’s most alarming traits: its relentless hunger for data and its "
1108 "endless expansion of data-gathering capabilities through the spread of "
1109 "sensors, online surveillance, and acquisition of data streams from third "
1110 "parties."
1111 msgstr ""
1112
1113 #. type: Content of: <book><chapter><sect1><para>
1114 msgid ""
1115 "Zuboff observes this phenomenon and concludes that data must be very "
1116 "valuable if surveillance capitalism is so hungry for it. (In her words: "
1117 "<quote>Just as industrial capitalism was driven to the continuous "
1118 "intensification of the means of production, so surveillance capitalists and "
1119 "their market players are now locked into the continuous intensification of "
1120 "the means of behavioral modification and the gathering might of "
1121 "instrumentarian power.</quote>) But what if the voracious appetite is "
1122 "because data has such a short half-life — because people become inured so "
1123 "quickly to new, data-driven persuasion techniques — that the companies are "
1124 "locked in an arms race with our limbic system? What if it’s all a Red "
1125 "Queen’s race where they have to run ever faster — collect ever-more data — "
1126 "just to stay in the same spot?"
1127 msgstr ""
1128
1129 #. type: Content of: <book><chapter><sect1><para>
1130 msgid ""
1131 "Of course, all of Big Tech’s persuasion techniques work in concert with one "
1132 "another, and collecting data is useful beyond mere behavioral trickery."
1133 msgstr ""
1134
1135 #. type: Content of: <book><chapter><sect1><para>
1136 msgid ""
1137 "If someone wants to recruit you to buy a refrigerator or join a pogrom, they "
1138 "might use profiling and targeting to send messages to people they judge to "
1139 "be good sales prospects. The messages themselves may be deceptive, making "
1140 "claims about things you’re not very knowledgeable about (food safety and "
1141 "energy efficiency or eugenics and historical claims about racial "
1142 "superiority). They might use search engine optimization and/or armies of "
1143 "fake reviewers and commenters and/or paid placement to dominate the "
1144 "discourse so that any search for further information takes you back to their "
1145 "messages. And finally, they may refine the different pitches using machine "
1146 "learning and other techniques to figure out what kind of pitch works best on "
1147 "someone like you."
1148 msgstr ""
1149
1150 #. type: Content of: <book><chapter><sect1><para>
1151 msgid ""
1152 "Each phase of this process benefits from surveillance: The more data they "
1153 "have, the more precisely they can profile you and target you with specific "
1154 "messages. Think of how you’d sell a fridge if you knew that the warranty on "
1155 "your prospect’s fridge just expired and that they were expecting a tax "
1156 "rebate in April."
1157 msgstr ""
1158
1159 #. type: Content of: <book><chapter><sect1><para>
1160 msgid ""
1161 "Also, the more data they have, the better they can craft deceptive messages "
1162 "— if I know that you’re into genealogy, I might not try to feed you "
1163 "pseudoscience about genetic differences between <quote>races,</quote> "
1164 "sticking instead to conspiratorial secret histories of <quote>demographic "
1165 "replacement</quote> and the like."
1166 msgstr ""
1167
1168 #. type: Content of: <book><chapter><sect1><para>
1169 msgid ""
1170 "Facebook also helps you locate people who have the same odious or antisocial "
1171 "views as you. It makes it possible to find other people who want to carry "
1172 "tiki torches through the streets of Charlottesville in Confederate cosplay. "
1173 "It can help you find other people who want to join your militia and go to "
1174 "the border to look for undocumented migrants to terrorize. It can help you "
1175 "find people who share your belief that vaccines are poison and that the "
1176 "Earth is flat."
1177 msgstr ""
1178
1179 #. type: Content of: <book><chapter><sect1><para>
1180 msgid ""
1181 "There is one way in which targeted advertising uniquely benefits those "
1182 "advocating for socially unacceptable causes: It is invisible. Racism is "
1183 "widely geographically dispersed, and there are few places where racists — "
1184 "and only racists — gather. This is similar to the problem of selling "
1185 "refrigerators in that potential refrigerator purchasers are geographically "
1186 "dispersed and there are few places where you can buy an ad that will be "
1187 "primarily seen by refrigerator customers. But buying a refrigerator is "
1188 "socially acceptable while being a Nazi is not, so you can buy a billboard or "
1189 "advertise in the newspaper sports section for your refrigerator business, "
1190 "and the only potential downside is that your ad will be seen by a lot of "
1191 "people who don’t want refrigerators, resulting in a lot of wasted expense."
1192 msgstr ""
1193
1194 #. type: Content of: <book><chapter><sect1><para>
1195 msgid ""
1196 "But even if you wanted to advertise your Nazi movement on a billboard or "
1197 "prime-time TV or the sports section, you would struggle to find anyone "
1198 "willing to sell you the space for your ad partly because they disagree with "
1199 "your views and partly because they fear censure (boycott, reputational "
1200 "damage, etc.) from other people who disagree with your views."
1201 msgstr ""
1202
1203 #. type: Content of: <book><chapter><sect1><para>
1204 msgid ""
1205 "Targeted ads solve this problem: On the internet, every ad unit can be "
1206 "different for every person, meaning that you can buy ads that are only shown "
1207 "to people who appear to be Nazis and not to people who hate Nazis. When "
1208 "there’s spillover — when someone who hates racism is shown a racist "
1209 "recruiting ad — there is some fallout; the platform or publication might get "
1210 "an angry public or private denunciation. But the nature of the risk assumed "
1211 "by an online ad buyer is different than the risks to a traditional publisher "
1212 "or billboard owner who might want to run a Nazi ad."
1213 msgstr ""
1214
1215 #. type: Content of: <book><chapter><sect1><para>
1216 msgid ""
1217 "Online ads are placed by algorithms that broker between a diverse ecosystem "
1218 "of self-serve ad platforms that anyone can buy an ad through, so the Nazi ad "
1219 "that slips onto your favorite online publication isn’t seen as their moral "
1220 "failing but rather as a failure in some distant, upstream ad supplier. When "
1221 "a publication gets a complaint about an offensive ad that’s appearing in one "
1222 "of its units, it can take some steps to block that ad, but the Nazi might "
1223 "buy a slightly different ad from a different broker serving the same unit. "
1224 "And in any event, internet users increasingly understand that when they see "
1225 "an ad, it’s likely that the advertiser did not choose that publication and "
1226 "that the publication has no idea who its advertisers are."
1227 msgstr ""
1228
1229 #. type: Content of: <book><chapter><sect1><para>
1230 msgid ""
1231 "These layers of indirection between advertisers and publishers serve as "
1232 "moral buffers: Today’s moral consensus is largely that publishers shouldn’t "
1233 "be held responsible for the ads that appear on their pages because they’re "
1234 "not actively choosing to put those ads there. Because of this, Nazis are "
1235 "able to overcome significant barriers to organizing their movement."
1236 msgstr ""
1237
1238 #. type: Content of: <book><chapter><sect1><para>
1239 msgid ""
1240 "Data has a complex relationship with domination. Being able to spy on your "
1241 "customers can alert you to their preferences for your rivals and allow you "
1242 "to head off your rivals at the pass."
1243 msgstr ""
1244
1245 #. type: Content of: <book><chapter><sect1><para>
1246 msgid ""
1247 "More importantly, if you can dominate the information space while also "
1248 "gathering data, then you make other deceptive tactics stronger because it’s "
1249 "harder to break out of the web of deceit you’re spinning. Domination — that "
1250 "is, ultimately becoming a monopoly — and not the data itself is the "
1251 "supercharger that makes every tactic worth pursuing because monopolistic "
1252 "domination deprives your target of an escape route."
1253 msgstr ""
1254
1255 #. type: Content of: <book><chapter><sect1><para>
1256 msgid ""
1257 "If you’re a Nazi who wants to ensure that your prospects primarily see "
1258 "deceptive, confirming information when they search for more, you can improve "
1259 "your odds by seeding the search terms they use through your initial "
1260 "communications. You don’t need to own the top 10 results for <quote>voter "
1261 "suppression</quote> if you can convince your marks to confine their search "
1262 "terms to <quote>voter fraud,</quote> which throws up a very different set of "
1263 "search results."
1264 msgstr ""
1265
1266 #. type: Content of: <book><chapter><sect1><para>
1267 msgid ""
1268 "Surveillance capitalists are like stage mentalists who claim that their "
1269 "extraordinary insights into human behavior let them guess the word that you "
1270 "wrote down and folded up in your pocket but who really use shills, hidden "
1271 "cameras, sleight of hand, and brute-force memorization to amaze you."
1272 msgstr ""
1273
1274 #. type: Content of: <book><chapter><sect1><para>
1275 msgid ""
1276 "Or perhaps they’re more like pick-up artists, the misogynistic cult that "
1277 "promises to help awkward men have sex with women by teaching them "
1278 "<quote>neurolinguistic programming</quote> phrases, body language "
1279 "techniques, and psychological manipulation tactics like <quote>negging</"
1280 "quote> — offering unsolicited negative feedback to women to lower their self-"
1281 "esteem and prick their interest."
1282 msgstr ""
1283
1284 #. type: Content of: <book><chapter><sect1><para>
1285 msgid ""
1286 "Some pick-up artists eventually manage to convince women to go home with "
1287 "them, but it’s not because these men have figured out how to bypass women’s "
1288 "critical faculties. Rather, pick-up artists’ <quote>success</quote> stories "
1289 "are a mix of women who were incapable of giving consent, women who were "
1290 "coerced, women who were intoxicated, self-destructive women, and a few women "
1291 "who were sober and in command of their faculties but who didn’t realize "
1292 "straightaway that they were with terrible men but rectified the error as "
1293 "soon as they could."
1294 msgstr ""
1295
1296 #. type: Content of: <book><chapter><sect1><para>
1297 msgid ""
1298 "Pick-up artists <emphasis>believe</emphasis> they have figured out a secret "
1299 "back door that bypasses women’s critical faculties, but they haven’t. Many "
1300 "of the tactics they deploy, like negging, became the butt of jokes (just "
1301 "like people joke about bad ad targeting), and there’s a good chance that "
1302 "anyone they try these tactics on will immediately recognize them and dismiss "
1303 "the men who use them as irredeemable losers."
1304 msgstr ""
1305
1306 #. type: Content of: <book><chapter><sect1><para>
1307 msgid ""
1308 "Pick-up artists are proof that people can believe they have developed a "
1309 "system of mind control <emphasis>even when it doesn’t work</emphasis>. Pick-"
1310 "up artists simply exploit the fact that one-in-a-million chances can come "
1311 "through for you if you make a million attempts, and then they assume that "
1312 "the other 999,999 times, they simply performed the technique incorrectly and "
1313 "commit themselves to doing better next time. There’s only one group of "
1314 "people who find pick-up artist lore reliably convincing: other would-be pick-"
1315 "up artists whose anxiety and insecurity make them vulnerable to scammers and "
1316 "delusional men who convince them that if they pay for tutelage and follow "
1317 "instructions, then they will someday succeed. Pick-up artists assume they "
1318 "fail to entice women because they are bad at being pick-up artists, not "
1319 "because pick-up artistry is bullshit. Pick-up artists are bad at selling "
1320 "themselves to women, but they’re much better at selling themselves to men "
1321 "who pay to learn the secrets of pick-up artistry."
1322 msgstr ""
1323
1324 #. type: Content of: <book><chapter><sect1><para>
1325 msgid ""
1326 "Department store pioneer John Wanamaker is said to have lamented, "
1327 "<quote>Half the money I spend on advertising is wasted; the trouble is I "
1328 "don’t know which half.</quote> The fact that Wanamaker thought that only "
1329 "half of his advertising spending was wasted is a tribute to the "
1330 "persuasiveness of advertising executives, who are <emphasis>much</emphasis> "
1331 "better at convincing potential clients to buy their services than they are "
1332 "at convincing the general public to buy their clients’ wares."
1333 msgstr ""
1334
1335 #. type: Content of: <book><chapter><sect1><title>
1336 msgid "What is Facebook?"
1337 msgstr "Hva er Facebook?"
1338
1339 #. type: Content of: <book><chapter><sect1><para>
1340 msgid ""
1341 "Facebook is heralded as the origin of all of our modern plagues, and it’s "
1342 "not hard to see why. Some tech companies want to lock their users in but "
1343 "make their money by monopolizing access to the market for apps for their "
1344 "devices and gouging them on prices rather than by spying on them (like "
1345 "Apple). Some companies don’t care about locking in users because they’ve "
1346 "figured out how to spy on them no matter where they are and what they’re "
1347 "doing and can turn that surveillance into money (Google). Facebook alone "
1348 "among the Western tech giants has built a business based on locking in its "
1349 "users <emphasis>and</emphasis> spying on them all the time."
1350 msgstr ""
1351
1352 #. type: Content of: <book><chapter><sect1><para>
1353 msgid ""
1354 "Facebook’s surveillance regime is really without parallel in the Western "
1355 "world. Though Facebook tries to prevent itself from being visible on the "
1356 "public web, hiding most of what goes on there from people unless they’re "
1357 "logged into Facebook, the company has nevertheless booby-trapped the entire "
1358 "web with surveillance tools in the form of Facebook <quote>Like</quote> "
1359 "buttons that web publishers include on their sites to boost their Facebook "
1360 "profiles. Facebook also makes various libraries and other useful code "
1361 "snippets available to web publishers that act as surveillance tendrils on "
1362 "the sites where they’re used, funneling information about visitors to the "
1363 "site — newspapers, dating sites, message boards — to Facebook."
1364 msgstr ""
1365
1366 #. type: Content of: <book><chapter><sect1><blockquote><para>
1367 msgid ""
1368 "Big Tech is able to practice surveillance not just because it is tech but "
1369 "because it is <emphasis>big</emphasis>."
1370 msgstr ""
1371
1372 #. type: Content of: <book><chapter><sect1><para>
1373 msgid ""
1374 "Facebook offers similar tools to app developers, so the apps — games, fart "
1375 "machines, business review services, apps for keeping abreast of your kid’s "
1376 "schooling — you use will send information about your activities to Facebook "
1377 "even if you don’t have a Facebook account and even if you don’t download or "
1378 "use Facebook apps. On top of all that, Facebook buys data from third-party "
1379 "brokers on shopping habits, physical location, use of <quote>loyalty</quote> "
1380 "programs, financial transactions, etc., and cross-references that with the "
1381 "dossiers it develops on activity on Facebook and with apps and the public "
1382 "web."
1383 msgstr ""
1384
1385 #. type: Content of: <book><chapter><sect1><para>
1386 msgid ""
1387 "Though it’s easy to integrate the web with Facebook — linking to news "
1388 "stories and such — Facebook products are generally not available to be "
1389 "integrated back into the web itself. You can embed a tweet in a Facebook "
1390 "post, but if you embed a Facebook post in a tweet, you just get a link back "
1391 "to Facebook and must log in before you can see it. Facebook has used extreme "
1392 "technological and legal countermeasures to prevent rivals from allowing "
1393 "their users to embed Facebook snippets in competing services or to create "
1394 "alternative interfaces to Facebook that merge your Facebook inbox with those "
1395 "of other services that you use."
1396 msgstr ""
1397
1398 #. type: Content of: <book><chapter><sect1><para>
1399 msgid ""
1400 "And Facebook is incredibly popular, with 2.3 billion claimed users (though "
1401 "many believe this figure to be inflated). Facebook has been used to organize "
1402 "genocidal pogroms, racist riots, anti-vaccination movements, flat Earth "
1403 "cults, and the political lives of some of the world’s ugliest, most brutal "
1404 "autocrats. There are some really alarming things going on in the world, and "
1405 "Facebook is implicated in many of them, so it’s easy to conclude that these "
1406 "bad things are the result of Facebook’s mind-control system, which it rents "
1407 "out to anyone with a few bucks to spend."
1408 msgstr ""
1409
1410 #. type: Content of: <book><chapter><sect1><para>
1411 msgid ""
1412 "To understand what role Facebook plays in the formulation and mobilization "
1413 "of antisocial movements, we need to understand the dual nature of Facebook."
1414 msgstr ""
1415
1416 #. type: Content of: <book><chapter><sect1><para>
1417 msgid ""
1418 "Because it has a lot of users and a lot of data about those users, Facebook "
1419 "is a very efficient tool for locating people with hard-to-find traits, the "
1420 "kinds of traits that are widely diffused in the population such that "
1421 "advertisers have historically struggled to find a cost-effective way to "
1422 "reach them. Think back to refrigerators: Most of us only replace our major "
1423 "appliances a few times in our entire lives. If you’re a refrigerator "
1424 "manufacturer or retailer, you have these brief windows in the life of a "
1425 "consumer during which they are pondering a purchase, and you have to somehow "
1426 "reach them. Anyone who’s ever registered a title change after buying a house "
1427 "can attest that appliance manufacturers are incredibly desperate to reach "
1428 "anyone who has even the slenderest chance of being in the market for a new "
1429 "fridge."
1430 msgstr ""
1431
1432 #. type: Content of: <book><chapter><sect1><para>
1433 msgid ""
1434 "Facebook makes finding people shopping for refrigerators a <emphasis>lot</"
1435 "emphasis> easier. It can target ads to people who’ve registered a new home "
1436 "purchase, to people who’ve searched for refrigerator buying advice, to "
1437 "people who have complained about their fridge dying, or any combination "
1438 "thereof. It can even target people who’ve recently bought <emphasis>other</"
1439 "emphasis> kitchen appliances on the theory that someone who’s just replaced "
1440 "their stove and dishwasher might be in a fridge-buying kind of mood. The "
1441 "vast majority of people who are reached by these ads will not be in the "
1442 "market for a new fridge, but — crucially — the percentage of people who "
1443 "<emphasis>are</emphasis> looking for fridges that these ads reach is "
1444 "<emphasis>much</emphasis> larger than it is than for any group that might be "
1445 "subjected to traditional, offline targeted refrigerator marketing."
1446 msgstr ""
1447
1448 #. type: Content of: <book><chapter><sect1><para>
1449 msgid ""
1450 "Facebook also makes it a lot easier to find people who have the same rare "
1451 "disease as you, which might have been impossible in earlier eras — the "
1452 "closest fellow sufferer might otherwise be hundreds of miles away. It makes "
1453 "it easier to find people who went to the same high school as you even though "
1454 "decades have passed and your former classmates have all been scattered to "
1455 "the four corners of the Earth."
1456 msgstr ""
1457
1458 #. type: Content of: <book><chapter><sect1><para>
1459 msgid ""
1460 "Facebook also makes it much easier to find people who hold the same rare "
1461 "political beliefs as you. If you’ve always harbored a secret affinity for "
1462 "socialism but never dared utter this aloud lest you be demonized by your "
1463 "neighbors, Facebook can help you discover other people who feel the same way "
1464 "(and it might just demonstrate to you that your affinity is more widespread "
1465 "than you ever suspected). It can make it easier to find people who share "
1466 "your sexual identity. And again, it can help you to understand that what "
1467 "you thought was a shameful secret that affected only you was really a widely "
1468 "shared trait, giving you both comfort and the courage to come out to the "
1469 "people in your life."
1470 msgstr ""
1471
1472 #. type: Content of: <book><chapter><sect1><para>
1473 msgid ""
1474 "All of this presents a dilemma for Facebook: Targeting makes the company’s "
1475 "ads more effective than traditional ads, but it also lets advertisers see "
1476 "just how effective their ads are. While advertisers are pleased to learn "
1477 "that Facebook ads are more effective than ads on systems with less "
1478 "sophisticated targeting, advertisers can also see that in nearly every case, "
1479 "the people who see their ads ignore them. Or, at best, the ads work on a "
1480 "subconscious level, creating nebulous unmeasurables like <quote>brand "
1481 "recognition.</quote> This means that the price per ad is very low in nearly "
1482 "every case."
1483 msgstr ""
1484
1485 #. type: Content of: <book><chapter><sect1><para>
1486 msgid ""
1487 "To make things worse, many Facebook groups spark precious little discussion. "
1488 "Your little-league soccer team, the people with the same rare disease as "
1489 "you, and the people you share a political affinity with may exchange the odd "
1490 "flurry of messages at critical junctures, but on a daily basis, there’s not "
1491 "much to say to your old high school chums or other hockey-card collectors."
1492 msgstr ""
1493
1494 #. type: Content of: <book><chapter><sect1><para>
1495 msgid ""
1496 "With nothing but <quote>organic</quote> discussion, Facebook would not "
1497 "generate enough traffic to sell enough ads to make the money it needs to "
1498 "continually expand by buying up its competitors while returning handsome "
1499 "sums to its investors."
1500 msgstr ""
1501
1502 #. type: Content of: <book><chapter><sect1><para>
1503 msgid ""
1504 "So Facebook has to gin up traffic by sidetracking its own forums: Every time "
1505 "Facebook’s algorithm injects controversial materials — inflammatory "
1506 "political articles, conspiracy theories, outrage stories — into a group, it "
1507 "can hijack that group’s nominal purpose with its desultory discussions and "
1508 "supercharge those discussions by turning them into bitter, unproductive "
1509 "arguments that drag on and on. Facebook is optimized for engagement, not "
1510 "happiness, and it turns out that automated systems are pretty good at "
1511 "figuring out things that people will get angry about."
1512 msgstr ""
1513
1514 #. type: Content of: <book><chapter><sect1><para>
1515 msgid ""
1516 "Facebook <emphasis>can</emphasis> modify our behavior but only in a couple "
1517 "of trivial ways. First, it can lock in all your friends and family members "
1518 "so that you check and check and check with Facebook to find out what they "
1519 "are up to; and second, it can make you angry and anxious. It can force you "
1520 "to choose between being interrupted constantly by updates — a process that "
1521 "breaks your concentration and makes it hard to be introspective — and "
1522 "staying in touch with your friends. This is a very limited form of mind "
1523 "control, and it can only really make us miserable, angry, and anxious."
1524 msgstr ""
1525
1526 #. type: Content of: <book><chapter><sect1><para>
1527 msgid ""
1528 "This is why Facebook’s targeting systems — both the ones it shows to "
1529 "advertisers and the ones that let users find people who share their "
1530 "interests — are so next-gen and smooth and easy to use as well as why its "
1531 "message boards have a toolset that seems like it hasn’t changed since the "
1532 "mid-2000s. If Facebook delivered an equally flexible, sophisticated message-"
1533 "reading system to its users, those users could defend themselves against "
1534 "being nonconsensually eyeball-fucked with Donald Trump headlines."
1535 msgstr ""
1536
1537 #. type: Content of: <book><chapter><sect1><para>
1538 msgid ""
1539 "The more time you spend on Facebook, the more ads it gets to show you. The "
1540 "solution to Facebook’s ads only working one in a thousand times is for the "
1541 "company to try to increase how much time you spend on Facebook by a factor "
1542 "of a thousand. Rather than thinking of Facebook as a company that has "
1543 "figured out how to show you exactly the right ad in exactly the right way to "
1544 "get you to do what its advertisers want, think of it as a company that has "
1545 "figured out how to make you slog through an endless torrent of arguments "
1546 "even though they make you miserable, spending so much time on the site that "
1547 "it eventually shows you at least one ad that you respond to."
1548 msgstr ""
1549
1550 #. type: Content of: <book><chapter><sect1><title>
1551 msgid "Monopoly and the right to the future tense"
1552 msgstr ""
1553
1554 #. type: Content of: <book><chapter><sect1><para>
1555 msgid ""
1556 "Zuboff and her cohort are particularly alarmed at the extent to which "
1557 "surveillance allows corporations to influence our decisions, taking away "
1558 "something she poetically calls <quote>the right to the future tense</quote> "
1559 "— that is, the right to decide for yourself what you will do in the future."
1560 msgstr ""
1561
1562 #. type: Content of: <book><chapter><sect1><para>
1563 msgid ""
1564 "It’s true that advertising can tip the scales one way or another: When "
1565 "you’re thinking of buying a fridge, a timely fridge ad might end the search "
1566 "on the spot. But Zuboff puts enormous and undue weight on the persuasive "
1567 "power of surveillance-based influence techniques. Most of these don’t work "
1568 "very well, and the ones that do won’t work for very long. The makers of "
1569 "these influence tools are confident they will someday refine them into "
1570 "systems of total control, but they are hardly unbiased observers, and the "
1571 "risks from their dreams coming true are very speculative."
1572 msgstr ""
1573
1574 #. type: Content of: <book><chapter><sect1><para>
1575 msgid ""
1576 "By contrast, Zuboff is rather sanguine about 40 years of lax antitrust "
1577 "practice that has allowed a handful of companies to dominate the internet, "
1578 "ushering in an information age with, <ulink url=\"https://twitter.com/"
1579 "tveastman/status/1069674780826071040\">as one person on Twitter noted</"
1580 "ulink>, five giant websites each filled with screenshots of the other four."
1581 msgstr ""
1582
1583 #. type: Content of: <book><chapter><sect1><para>
1584 msgid ""
1585 "However, if we are to be alarmed that we might lose the right to choose for "
1586 "ourselves what our future will hold, then monopoly’s nonspeculative, "
1587 "concrete, here-and-now harms should be front and center in our debate over "
1588 "tech policy."
1589 msgstr ""
1590
1591 #. type: Content of: <book><chapter><sect1><para>
1592 msgid ""
1593 "Start with <quote>digital rights management.</quote> In 1998, Bill Clinton "
1594 "signed the Digital Millennium Copyright Act (DMCA) into law. It’s a complex "
1595 "piece of legislation with many controversial clauses but none more so than "
1596 "Section 1201, the <quote>anti-circumvention</quote> rule."
1597 msgstr ""
1598
1599 #. type: Content of: <book><chapter><sect1><para>
1600 msgid ""
1601 "This is a blanket ban on tampering with systems that restrict access to "
1602 "copyrighted works. The ban is so thoroughgoing that it prohibits removing a "
1603 "copyright lock even when no copyright infringement takes place. This is by "
1604 "design: The activities that the DMCA’s Section 1201 sets out to ban are not "
1605 "copyright infringements; rather, they are legal activities that frustrate "
1606 "manufacturers’ commercial plans."
1607 msgstr ""
1608
1609 #. type: Content of: <book><chapter><sect1><para>
1610 msgid ""
1611 "For example, Section 1201’s first major application was on DVD players as a "
1612 "means of enforcing the region coding built into those devices. DVD-CCA, the "
1613 "body that standardized DVDs and DVD players, divided the world into six "
1614 "regions and specified that DVD players must check each disc to determine "
1615 "which regions it was authorized to be played in. DVD players would have "
1616 "their own corresponding region (a DVD player bought in the U.S. would be "
1617 "region 1 while one bought in India would be region 5). If the player and the "
1618 "disc’s region matched, the player would play the disc; otherwise, it would "
1619 "reject it."
1620 msgstr ""
1621
1622 #. type: Content of: <book><chapter><sect1><para>
1623 msgid ""
1624 "However, watching a lawfully produced disc in a country other than the one "
1625 "where you purchased it is not copyright infringement — it’s the opposite. "
1626 "Copyright law imposes this duty on customers for a movie: You must go into a "
1627 "store, find a licensed disc, and pay the asking price. Do that — and "
1628 "<emphasis>nothing else</emphasis> — and you and copyright are square with "
1629 "one another."
1630 msgstr ""
1631
1632 #. type: Content of: <book><chapter><sect1><para>
1633 msgid ""
1634 "The fact that a movie studio wants to charge Indians less than Americans or "
1635 "release in Australia later than it releases in the U.K. has no bearing on "
1636 "copyright law. Once you lawfully acquire a DVD, it is no copyright "
1637 "infringement to watch it no matter where you happen to be."
1638 msgstr ""
1639
1640 #. type: Content of: <book><chapter><sect1><para>
1641 msgid ""
1642 "So DVD and DVD player manufacturers would not be able to use accusations of "
1643 "abetting copyright infringement to punish manufacturers who made "
1644 "noncompliant players that would play discs from any region or repair shops "
1645 "that modified players to let you watch out-of-region discs or software "
1646 "programmers who created programs to let you do this."
1647 msgstr ""
1648
1649 #. type: Content of: <book><chapter><sect1><para>
1650 msgid ""
1651 "That’s where Section 1201 of the DMCA comes in: By banning tampering with an "
1652 "<quote>access control,</quote> the rule gave manufacturers and rights "
1653 "holders standing to sue competitors who released superior products with "
1654 "lawful features that the market demanded (in this case, region-free players)."
1655 msgstr ""
1656
1657 #. type: Content of: <book><chapter><sect1><para>
1658 msgid ""
1659 "This is an odious scam against consumers, but as time went by, Section 1201 "
1660 "grew to encompass a rapidly expanding constellation of devices and services "
1661 "as canny manufacturers have realized certain things:"
1662 msgstr ""
1663
1664 #. type: Content of: <book><chapter><sect1><itemizedlist><listitem><para>
1665 msgid ""
1666 "Any device with software in it contains a <quote>copyrighted work</quote> — "
1667 "i.e., the software."
1668 msgstr ""
1669
1670 #. type: Content of: <book><chapter><sect1><itemizedlist><listitem><para>
1671 msgid ""
1672 "A device can be designed so that reconfiguring the software requires "
1673 "bypassing an <quote>access control for copyrighted works,</quote> which is a "
1674 "potential felony under Section 1201."
1675 msgstr ""
1676
1677 #. type: Content of: <book><chapter><sect1><itemizedlist><listitem><para>
1678 msgid ""
1679 "Thus, companies can control their customers’ behavior after they take home "
1680 "their purchases by designing products so that all unpermitted uses require "
1681 "modifications that fall afoul of Section 1201."
1682 msgstr ""
1683
1684 #. type: Content of: <book><chapter><sect1><para>
1685 msgid ""
1686 "Section 1201 then becomes a means for manufacturers of all descriptions to "
1687 "force their customers to arrange their affairs to benefit the manufacturers’ "
1688 "shareholders instead of themselves."
1689 msgstr ""
1690
1691 #. type: Content of: <book><chapter><sect1><para>
1692 msgid ""
1693 "This manifests in many ways: from a new generation of inkjet printers that "
1694 "use countermeasures to prevent third-party ink that cannot be bypassed "
1695 "without legal risks to similar systems in tractors that prevent third-party "
1696 "technicians from swapping in the manufacturer’s own parts that are not "
1697 "recognized by the tractor’s control system until it is supplied with a "
1698 "manufacturer’s unlock code."
1699 msgstr ""
1700
1701 #. type: Content of: <book><chapter><sect1><para>
1702 msgid ""
1703 "Closer to home, Apple’s iPhones use these measures to prevent both third-"
1704 "party service and third-party software installation. This allows Apple to "
1705 "decide when an iPhone is beyond repair and must be shredded and landfilled "
1706 "as opposed to the iPhone’s purchaser. (Apple is notorious for its "
1707 "environmentally catastrophic policy of destroying old electronics rather "
1708 "than permitting them to be cannibalized for parts.) This is a very useful "
1709 "power to wield, especially in light of CEO Tim Cook’s January 2019 warning "
1710 "to investors that the company’s profits are endangered by customers choosing "
1711 "to hold onto their phones for longer rather than replacing them."
1712 msgstr ""
1713
1714 #. type: Content of: <book><chapter><sect1><para>
1715 msgid ""
1716 "Apple’s use of copyright locks also allows it to establish a monopoly over "
1717 "how its customers acquire software for their mobile devices. The App Store’s "
1718 "commercial terms guarantee Apple a share of all revenues generated by the "
1719 "apps sold there, meaning that Apple gets paid when you buy an app from its "
1720 "store and then continues to get paid every time you buy something using that "
1721 "app. This comes out of the bottom line of software developers, who must "
1722 "either charge more or accept lower profits for their products."
1723 msgstr ""
1724
1725 #. type: Content of: <book><chapter><sect1><para>
1726 msgid ""
1727 "Crucially, Apple’s use of copyright locks gives it the power to make "
1728 "editorial decisions about which apps you may and may not install on your own "
1729 "device. Apple has used this power to <ulink url=\"https://www.telegraph.co."
1730 "uk/technology/apple/5982243/Apple-bans-dictionary-from-App-Store-over-swear-"
1731 "words.html\">reject dictionaries</ulink> for containing obscene words; to "
1732 "<ulink url=\"https://www.vice.com/en_us/article/538kan/apple-just-banned-the-"
1733 "app-that-tracks-us-drone-strikes-again\">limit political speech</ulink>, "
1734 "especially from apps that make sensitive political commentary such as an app "
1735 "that notifies you every time a U.S. drone kills someone somewhere in the "
1736 "world; and to <ulink url=\"https://www.eurogamer.net/articles/2016-05-19-"
1737 "palestinian-indie-game-must-not-be-called-a-game-apple-says\">object to a "
1738 "game</ulink> that commented on the Israel-Palestine conflict."
1739 msgstr ""
1740
1741 #. type: Content of: <book><chapter><sect1><para>
1742 msgid ""
1743 "Apple often justifies monopoly power over software installation in the name "
1744 "of security, arguing that its vetting of apps for its store means that it "
1745 "can guard its users against apps that contain surveillance code. But this "
1746 "cuts both ways. In China, the government <ulink url=\"https://www.ft.com/"
1747 "content/ad42e536-cf36-11e7-b781-794ce08b24dc\">ordered Apple to prohibit the "
1748 "sale of privacy tools</ulink> like VPNs with the exception of VPNs that had "
1749 "deliberately introduced flaws designed to let the Chinese state eavesdrop on "
1750 "users. Because Apple uses technological countermeasures — with legal "
1751 "backstops — to block customers from installing unauthorized apps, Chinese "
1752 "iPhone owners cannot readily (or legally) acquire VPNs that would protect "
1753 "them from Chinese state snooping."
1754 msgstr ""
1755
1756 #. type: Content of: <book><chapter><sect1><para>
1757 msgid ""
1758 "Zuboff calls surveillance capitalism a <quote>rogue capitalism.</quote> "
1759 "Theoreticians of capitalism claim that its virtue is that it <ulink url="
1760 "\"https://en.wikipedia.org/wiki/Price_signal\">aggregates information in the "
1761 "form of consumers’ decisions</ulink>, producing efficient markets. "
1762 "Surveillance capitalism’s supposed power to rob its victims of their free "
1763 "will through computationally supercharged influence campaigns means that our "
1764 "markets no longer aggregate customers’ decisions because we customers no "
1765 "longer decide — we are given orders by surveillance capitalism’s mind-"
1766 "control rays."
1767 msgstr ""
1768
1769 #. type: Content of: <book><chapter><sect1><para>
1770 msgid ""
1771 "If our concern is that markets cease to function when consumers can no "
1772 "longer make choices, then copyright locks should concern us at "
1773 "<emphasis>least</emphasis> as much as influence campaigns. An influence "
1774 "campaign might nudge you to buy a certain brand of phone; but the copyright "
1775 "locks on that phone absolutely determine where you get it serviced, which "
1776 "apps can run on it, and when you have to throw it away rather than fixing it."
1777 msgstr ""
1778
1779 #. type: Content of: <book><chapter><sect1><title>
1780 msgid "Search order and the right to the future tense"
1781 msgstr ""
1782
1783 #. type: Content of: <book><chapter><sect1><para>
1784 msgid ""
1785 "Markets are posed as a kind of magic: By discovering otherwise hidden "
1786 "information conveyed by the free choices of consumers, those consumers’ "
1787 "local knowledge is integrated into a self-correcting system that makes "
1788 "efficient allocations—more efficient than any computer could calculate. But "
1789 "monopolies are incompatible with that notion. When you only have one app "
1790 "store, the owner of the store — not the consumer — decides on the range of "
1791 "choices. As Boss Tweed once said, <quote>I don’t care who does the electing, "
1792 "so long as I get to do the nominating.</quote> A monopolized market is an "
1793 "election whose candidates are chosen by the monopolist."
1794 msgstr ""
1795
1796 #. type: Content of: <book><chapter><sect1><para>
1797 msgid ""
1798 "This ballot rigging is made more pernicious by the existence of monopolies "
1799 "over search order. Google’s search market share is about 90%. When Google’s "
1800 "ranking algorithm puts a result for a popular search term in its top 10, "
1801 "that helps determine the behavior of millions of people. If Google’s answer "
1802 "to <quote>Are vaccines dangerous?</quote> is a page that rebuts anti-vax "
1803 "conspiracy theories, then a sizable portion of the public will learn that "
1804 "vaccines are safe. If, on the other hand, Google sends those people to a "
1805 "site affirming the anti-vax conspiracies, a sizable portion of those "
1806 "millions will come away convinced that vaccines are dangerous."
1807 msgstr ""
1808
1809 #. type: Content of: <book><chapter><sect1><para>
1810 msgid ""
1811 "Google’s algorithm is often tricked into serving disinformation as a "
1812 "prominent search result. But in these cases, Google isn’t persuading people "
1813 "to change their minds; it’s just presenting something untrue as fact when "
1814 "the user has no cause to doubt it."
1815 msgstr ""
1816
1817 #. type: Content of: <book><chapter><sect1><para>
1818 msgid ""
1819 "This is true whether the search is for <quote>Are vaccines dangerous?</"
1820 "quote> or <quote>best restaurants near me.</quote> Most users will never "
1821 "look past the first page of search results, and when the overwhelming "
1822 "majority of people all use the same search engine, the ranking algorithm "
1823 "deployed by that search engine will determine myriad outcomes (whether to "
1824 "adopt a child, whether to have cancer surgery, where to eat dinner, where to "
1825 "move, where to apply for a job) to a degree that vastly outstrips any "
1826 "behavioral outcomes dictated by algorithmic persuasion techniques."
1827 msgstr ""
1828
1829 #. type: Content of: <book><chapter><sect1><para>
1830 msgid ""
1831 "Many of the questions we ask search engines have no empirically correct "
1832 "answers: <quote>Where should I eat dinner?</quote> is not an objective "
1833 "question. Even questions that do have correct answers (<quote>Are vaccines "
1834 "dangerous?</quote>) don’t have one empirically superior source for that "
1835 "answer. Many pages affirm the safety of vaccines, so which one goes first? "
1836 "Under conditions of competition, consumers can choose from many search "
1837 "engines and stick with the one whose algorithmic judgment suits them best, "
1838 "but under conditions of monopoly, we all get our answers from the same place."
1839 msgstr ""
1840
1841 #. type: Content of: <book><chapter><sect1><para>
1842 msgid ""
1843 "Google’s search dominance isn’t a matter of pure merit: The company has "
1844 "leveraged many tactics that would have been prohibited under classical, pre-"
1845 "Ronald-Reagan antitrust enforcement standards to attain its dominance. After "
1846 "all, this is a company that has developed two major products: a really good "
1847 "search engine and a pretty good Hotmail clone. Every other major success "
1848 "it’s had — Android, YouTube, Google Maps, etc. — has come through an "
1849 "acquisition of a nascent competitor. Many of the company’s key divisions, "
1850 "such as the advertising technology of DoubleClick, violate the historical "
1851 "antitrust principle of structural separation, which forbade firms from "
1852 "owning subsidiaries that competed with their customers. Railroads, for "
1853 "example, were barred from owning freight companies that competed with the "
1854 "shippers whose freight they carried."
1855 msgstr ""
1856
1857 #. type: Content of: <book><chapter><sect1><para>
1858 msgid ""
1859 "If we’re worried about giant companies subverting markets by stripping "
1860 "consumers of their ability to make free choices, then vigorous antitrust "
1861 "enforcement seems like an excellent remedy. If we’d denied Google the right "
1862 "to effect its many mergers, we would also have probably denied it its total "
1863 "search dominance. Without that dominance, the pet theories, biases, errors "
1864 "(and good judgment, too) of Google search engineers and product managers "
1865 "would not have such an outsized effect on consumer choice."
1866 msgstr ""
1867
1868 #. type: Content of: <book><chapter><sect1><para>
1869 msgid ""
1870 "This goes for many other companies. Amazon, a classic surveillance "
1871 "capitalist, is obviously the dominant tool for searching Amazon — though "
1872 "many people find their way to Amazon through Google searches and Facebook "
1873 "posts — and obviously, Amazon controls Amazon search. That means that "
1874 "Amazon’s own self-serving editorial choices—like promoting its own house "
1875 "brands over rival goods from its sellers as well as its own pet theories, "
1876 "biases, and errors— determine much of what we buy on Amazon. And since "
1877 "Amazon is the dominant e-commerce retailer outside of China and since it "
1878 "attained that dominance by buying up both large rivals and nascent "
1879 "competitors in defiance of historical antitrust rules, we can blame the "
1880 "monopoly for stripping consumers of their right to the future tense and the "
1881 "ability to shape markets by making informed choices."
1882 msgstr ""
1883
1884 #. type: Content of: <book><chapter><sect1><para>
1885 msgid ""
1886 "Not every monopolist is a surveillance capitalist, but that doesn’t mean "
1887 "they’re not able to shape consumer choices in wide-ranging ways. Zuboff "
1888 "lauds Apple for its App Store and iTunes Store, insisting that adding price "
1889 "tags to the features on its platforms has been the secret to resisting "
1890 "surveillance and thus creating markets. But Apple is the only retailer "
1891 "allowed to sell on its platforms, and it’s the second-largest mobile device "
1892 "vendor in the world. The independent software vendors that sell through "
1893 "Apple’s marketplace accuse the company of the same surveillance sins as "
1894 "Amazon and other big retailers: spying on its customers to find lucrative "
1895 "new products to launch, effectively using independent software vendors as "
1896 "free-market researchers, then forcing them out of any markets they discover."
1897 msgstr ""
1898
1899 #. type: Content of: <book><chapter><sect1><para>
1900 msgid ""
1901 "Because of its use of copyright locks, Apple’s mobile customers are not "
1902 "legally allowed to switch to a rival retailer for its apps if they want to "
1903 "do so on an iPhone. Apple, obviously, is the only entity that gets to decide "
1904 "how it ranks the results of search queries in its stores. These decisions "
1905 "ensure that some apps are often installed (because they appear on page one) "
1906 "and others are never installed (because they appear on page one million). "
1907 "Apple’s search-ranking design decisions have a vastly more significant "
1908 "effect on consumer behaviors than influence campaigns delivered by "
1909 "surveillance capitalism’s ad-serving bots."
1910 msgstr ""
1911
1912 #. type: Content of: <book><chapter><sect1><title>
1913 msgid "Monopolists can afford sleeping pills for watchdogs"
1914 msgstr "Monopolister har råd til sovepiller for vakthundene"
1915
1916 #. type: Content of: <book><chapter><sect1><para>
1917 msgid ""
1918 "Only the most extreme market ideologues think that markets can self-regulate "
1919 "without state oversight. Markets need watchdogs — regulators, lawmakers, and "
1920 "other elements of democratic control — to keep them honest. When these "
1921 "watchdogs sleep on the job, then markets cease to aggregate consumer choices "
1922 "because those choices are constrained by illegitimate and deceptive "
1923 "activities that companies are able to get away with because no one is "
1924 "holding them to account."
1925 msgstr ""
1926
1927 #. type: Content of: <book><chapter><sect1><para>
1928 msgid ""
1929 "But this kind of regulatory capture doesn’t come cheap. In competitive "
1930 "sectors, where rivals are constantly eroding one another’s margins, "
1931 "individual firms lack the surplus capital to effectively lobby for laws and "
1932 "regulations that serve their ends."
1933 msgstr ""
1934
1935 #. type: Content of: <book><chapter><sect1><para>
1936 msgid ""
1937 "Many of the harms of surveillance capitalism are the result of weak or "
1938 "nonexistent regulation. Those regulatory vacuums spring from the power of "
1939 "monopolists to resist stronger regulation and to tailor what regulation "
1940 "exists to permit their existing businesses."
1941 msgstr ""
1942
1943 #. type: Content of: <book><chapter><sect1><para>
1944 msgid ""
1945 "Here’s an example: When firms over-collect and over-retain our data, they "
1946 "are at increased risk of suffering a breach — you can’t leak data you never "
1947 "collected, and once you delete all copies of that data, you can no longer "
1948 "leak it. For more than a decade, we’ve lived through an endless parade of "
1949 "ever-worsening data breaches, each one uniquely horrible in the scale of "
1950 "data breached and the sensitivity of that data."
1951 msgstr ""
1952
1953 #. type: Content of: <book><chapter><sect1><para>
1954 msgid ""
1955 "But still, firms continue to over-collect and over-retain our data for three "
1956 "reasons:"
1957 msgstr ""
1958
1959 #. type: Content of: <book><chapter><sect1><para>
1960 msgid ""
1961 "<emphasis role=\"strong\">1. They are locked in the aforementioned limbic "
1962 "arms race with our capacity to shore up our attentional defense systems to "
1963 "resist their new persuasion techniques.</emphasis> They’re also locked in an "
1964 "arms race with their competitors to find new ways to target people for sales "
1965 "pitches. As soon as they discover a soft spot in our attentional defenses (a "
1966 "counterintuitive, unobvious way to target potential refrigerator buyers), "
1967 "the public begins to wise up to the tactic, and their competitors leap on "
1968 "it, hastening the day in which all potential refrigerator buyers have been "
1969 "inured to the pitch."
1970 msgstr ""
1971
1972 #. type: Content of: <book><chapter><sect1><para>
1973 msgid ""
1974 "<emphasis role=\"strong\">2. They believe the surveillance capitalism story."
1975 "</emphasis> Data is cheap to aggregate and store, and both proponents and "
1976 "opponents of surveillance capitalism have assured managers and product "
1977 "designers that if you collect enough data, you will be able to perform "
1978 "sorcerous acts of mind control, thus supercharging your sales. Even if you "
1979 "never figure out how to profit from the data, someone else will eventually "
1980 "offer to buy it from you to give it a try. This is the hallmark of all "
1981 "economic bubbles: acquiring an asset on the assumption that someone else "
1982 "will buy it from you for more than you paid for it, often to sell to someone "
1983 "else at an even greater price."
1984 msgstr ""
1985
1986 #. type: Content of: <book><chapter><sect1><para>
1987 msgid ""
1988 "<emphasis role=\"strong\">3. The penalties for leaking data are negligible.</"
1989 "emphasis> Most countries limit these penalties to actual damages, meaning "
1990 "that consumers who’ve had their data breached have to show actual monetary "
1991 "harms to get a reward. In 2014, Home Depot disclosed that it had lost credit-"
1992 "card data for 53 million of its customers, but it settled the matter by "
1993 "paying those customers about $0.34 each — and a third of that $0.34 wasn’t "
1994 "even paid in cash. It took the form of a credit to procure a largely "
1995 "ineffectual credit-monitoring service."
1996 msgstr ""
1997
1998 #. type: Content of: <book><chapter><sect1><para>
1999 msgid ""
2000 "But the harms from breaches are much more extensive than these actual-"
2001 "damages rules capture. Identity thieves and fraudsters are wily and "
2002 "endlessly inventive. All the vast breaches of our century are being "
2003 "continuously recombined, the data sets merged and mined for new ways to "
2004 "victimize the people whose data was present in them. Any reasonable, "
2005 "evidence-based theory of deterrence and compensation for breaches would not "
2006 "confine damages to actual damages but rather would allow users to claim "
2007 "these future harms."
2008 msgstr ""
2009
2010 #. type: Content of: <book><chapter><sect1><para>
2011 msgid ""
2012 "However, even the most ambitious privacy rules, such as the EU General Data "
2013 "Protection Regulation, fall far short of capturing the negative "
2014 "externalities of the platforms’ negligent over-collection and over-"
2015 "retention, and what penalties they do provide are not aggressively pursued "
2016 "by regulators."
2017 msgstr ""
2018
2019 #. type: Content of: <book><chapter><sect1><para>
2020 msgid ""
2021 "This tolerance of — or indifference to — data over-collection and over-"
2022 "retention can be ascribed in part to the sheer lobbying muscle of the "
2023 "platforms. They are so profitable that they can handily afford to divert "
2024 "gigantic sums to fight any real change — that is, change that would force "
2025 "them to internalize the costs of their surveillance activities."
2026 msgstr ""
2027
2028 #. type: Content of: <book><chapter><sect1><para>
2029 msgid ""
2030 "And then there’s state surveillance, which the surveillance capitalism story "
2031 "dismisses as a relic of another era when the big worry was being jailed for "
2032 "your dissident speech, not having your free will stripped away with machine "
2033 "learning."
2034 msgstr ""
2035
2036 #. type: Content of: <book><chapter><sect1><para>
2037 msgid ""
2038 "But state surveillance and private surveillance are intimately related. As "
2039 "we saw when Apple was conscripted by the Chinese government as a vital "
2040 "collaborator in state surveillance, the only really affordable and tractable "
2041 "way to conduct mass surveillance on the scale practiced by modern states — "
2042 "both <quote>free</quote> and autocratic states — is to suborn commercial "
2043 "services."
2044 msgstr ""
2045
2046 #. type: Content of: <book><chapter><sect1><para>
2047 msgid ""
2048 "Whether it’s Google being used as a location tracking tool by local law "
2049 "enforcement across the U.S. or the use of social media tracking by the "
2050 "Department of Homeland Security to build dossiers on participants in "
2051 "protests against Immigration and Customs Enforcement’s family separation "
2052 "practices, any hard limits on surveillance capitalism would hamstring the "
2053 "state’s own surveillance capability. Without Palantir, Amazon, Google, and "
2054 "other major tech contractors, U.S. cops would not be able to spy on Black "
2055 "people, ICE would not be able to manage the caging of children at the U.S. "
2056 "border, and state welfare systems would not be able to purge their rolls by "
2057 "dressing up cruelty as empiricism and claiming that poor and vulnerable "
2058 "people are ineligible for assistance. At least some of the states’ "
2059 "unwillingness to take meaningful action to curb surveillance should be "
2060 "attributed to this symbiotic relationship. There is no mass state "
2061 "surveillance without mass commercial surveillance."
2062 msgstr ""
2063
2064 #. type: Content of: <book><chapter><sect1><para>
2065 msgid ""
2066 "Monopolism is key to the project of mass state surveillance. It’s true that "
2067 "smaller tech firms are apt to be less well-defended than Big Tech, whose "
2068 "security experts are drawn from the tops of their field and who are given "
2069 "enormous resources to secure and monitor their systems against intruders. "
2070 "But smaller firms also have less to protect: fewer users whose data is more "
2071 "fragmented across more systems and have to be suborned one at a time by "
2072 "state actors."
2073 msgstr ""
2074
2075 #. type: Content of: <book><chapter><sect1><para>
2076 msgid ""
2077 "A concentrated tech sector that works with authorities is a much more "
2078 "powerful ally in the project of mass state surveillance than a fragmented "
2079 "one composed of smaller actors. The U.S. tech sector is small enough that "
2080 "all of its top executives fit around a single boardroom table in Trump Tower "
2081 "in 2017, shortly after Trump’s inauguration. Most of its biggest players bid "
2082 "to win JEDI, the Pentagon’s $10 billion Joint Enterprise Defense "
2083 "Infrastructure cloud contract. Like other highly concentrated industries, "
2084 "Big Tech rotates its key employees in and out of government service, sending "
2085 "them to serve in the Department of Defense and the White House, then hiring "
2086 "ex-Pentagon and ex-DOD top staffers and officers to work in their own "
2087 "government relations departments."
2088 msgstr ""
2089
2090 #. type: Content of: <book><chapter><sect1><para>
2091 msgid ""
2092 "They can even make a good case for doing this: After all, when there are "
2093 "only four or five big companies in an industry, everyone qualified to "
2094 "regulate those companies has served as an executive in at least a couple of "
2095 "them — because, likewise, when there are only five companies in an industry, "
2096 "everyone qualified for a senior role at any of them is by definition working "
2097 "at one of the other ones."
2098 msgstr ""
2099
2100 #. type: Content of: <book><chapter><sect1><blockquote><para>
2101 msgid ""
2102 "While surveillance doesn’t cause monopolies, monopolies certainly abet "
2103 "surveillance."
2104 msgstr ""
2105
2106 #. type: Content of: <book><chapter><sect1><para>
2107 msgid ""
2108 "Industries that are competitive are fragmented — composed of companies that "
2109 "are at each other’s throats all the time and eroding one another’s margins "
2110 "in bids to steal their best customers. This leaves them with much more "
2111 "limited capital to use to lobby for favorable rules and a much harder job of "
2112 "getting everyone to agree to pool their resources to benefit the industry as "
2113 "a whole."
2114 msgstr ""
2115
2116 #. type: Content of: <book><chapter><sect1><para>
2117 msgid ""
2118 "Surveillance combined with machine learning is supposed to be an existential "
2119 "crisis, a species-defining moment at which our free will is just a few more "
2120 "advances in the field from being stripped away. I am skeptical of this "
2121 "claim, but I <emphasis>do</emphasis> think that tech poses an existential "
2122 "threat to our society and possibly our species."
2123 msgstr ""
2124
2125 #. type: Content of: <book><chapter><sect1><para>
2126 msgid "But that threat grows out of monopoly."
2127 msgstr ""
2128
2129 #. type: Content of: <book><chapter><sect1><para>
2130 msgid ""
2131 "One of the consequences of tech’s regulatory capture is that it can shift "
2132 "liability for poor security decisions onto its customers and the wider "
2133 "society. It is absolutely normal in tech for companies to obfuscate the "
2134 "workings of their products, to make them deliberately hard to understand, "
2135 "and to threaten security researchers who seek to independently audit those "
2136 "products."
2137 msgstr ""
2138
2139 #. type: Content of: <book><chapter><sect1><para>
2140 msgid ""
2141 "IT is the only field in which this is practiced: No one builds a bridge or a "
2142 "hospital and keeps the composition of the steel or the equations used to "
2143 "calculate load stresses a secret. It is a frankly bizarre practice that "
2144 "leads, time and again, to grotesque security defects on farcical scales, "
2145 "with whole classes of devices being revealed as vulnerable long after they "
2146 "are deployed in the field and put into sensitive places."
2147 msgstr ""
2148
2149 #. type: Content of: <book><chapter><sect1><para>
2150 msgid ""
2151 "The monopoly power that keeps any meaningful consequences for breaches at "
2152 "bay means that tech companies continue to build terrible products that are "
2153 "insecure by design and that end up integrated into our lives, in possession "
2154 "of our data, and connected to our physical world. For years, Boeing has "
2155 "struggled with the aftermath of a series of bad technology decisions that "
2156 "made its 737 fleet a global pariah, a rare instance in which bad tech "
2157 "decisions have been seriously punished in the market."
2158 msgstr ""
2159
2160 #. type: Content of: <book><chapter><sect1><para>
2161 msgid ""
2162 "These bad security decisions are compounded yet again by the use of "
2163 "copyright locks to enforce business-model decisions against consumers. "
2164 "Recall that these locks have become the go-to means for shaping consumer "
2165 "behavior, making it technically impossible to use third-party ink, insulin, "
2166 "apps, or service depots in connection with your lawfully acquired property."
2167 msgstr ""
2168
2169 #. type: Content of: <book><chapter><sect1><para>
2170 msgid ""
2171 "Recall also that these copyright locks are backstopped by legislation (such "
2172 "as Section 1201 of the DMCA or Article 6 of the 2001 EU Copyright Directive) "
2173 "that ban tampering with (<quote>circumventing</quote>) them, and these "
2174 "statutes have been used to threaten security researchers who make "
2175 "disclosures about vulnerabilities without permission from manufacturers."
2176 msgstr ""
2177
2178 #. type: Content of: <book><chapter><sect1><para>
2179 msgid ""
2180 "This amounts to a manufacturer’s veto over safety warnings and criticism. "
2181 "While this is far from the legislative intent of the DMCA and its sister "
2182 "statutes around the world, Congress has not intervened to clarify the "
2183 "statute nor will it because to do so would run counter to the interests of "
2184 "powerful, large firms whose lobbying muscle is unstoppable."
2185 msgstr ""
2186
2187 #. type: Content of: <book><chapter><sect1><para>
2188 msgid ""
2189 "Copyright locks are a double whammy: They create bad security decisions that "
2190 "can’t be freely investigated or discussed. If markets are supposed to be "
2191 "machines for aggregating information (and if surveillance capitalism’s "
2192 "notional mind-control rays are what make it a <quote>rogue capitalism</"
2193 "quote> because it denies consumers the power to make decisions), then a "
2194 "program of legally enforced ignorance of the risks of products makes "
2195 "monopolism even more of a <quote>rogue capitalism</quote> than surveillance "
2196 "capitalism’s influence campaigns."
2197 msgstr ""
2198
2199 #. type: Content of: <book><chapter><sect1><para>
2200 msgid ""
2201 "And unlike mind-control rays, enforced silence over security is an "
2202 "immediate, documented problem, and it <emphasis>does</emphasis> constitute "
2203 "an existential threat to our civilization and possibly our species. The "
2204 "proliferation of insecure devices — especially devices that spy on us and "
2205 "especially when those devices also can manipulate the physical world by, "
2206 "say, steering your car or flipping a breaker at a power station — is a kind "
2207 "of technology debt."
2208 msgstr ""
2209
2210 #. type: Content of: <book><chapter><sect1><para>
2211 msgid ""
2212 "In software design, <quote>technology debt</quote> refers to old, baked-in "
2213 "decisions that turn out to be bad ones in hindsight. Perhaps a long-ago "
2214 "developer decided to incorporate a networking protocol made by a vendor that "
2215 "has since stopped supporting it. But everything in the product still relies "
2216 "on that superannuated protocol, and so, with each revision, the product team "
2217 "has to work around this obsolete core, adding compatibility layers, "
2218 "surrounding it with security checks that try to shore up its defenses, and "
2219 "so on. These Band-Aid measures compound the debt because every subsequent "
2220 "revision has to make allowances for <emphasis>them</emphasis>, too, like "
2221 "interest mounting on a predatory subprime loan. And like a subprime loan, "
2222 "the interest mounts faster than you can hope to pay it off: The product team "
2223 "has to put so much energy into maintaining this complex, brittle system that "
2224 "they don’t have any time left over to refactor the product from the ground "
2225 "up and <quote>pay off the debt</quote> once and for all."
2226 msgstr ""
2227
2228 #. type: Content of: <book><chapter><sect1><para>
2229 msgid ""
2230 "Typically, technology debt results in a technological bankruptcy: The "
2231 "product gets so brittle and unsustainable that it fails catastrophically. "
2232 "Think of the antiquated COBOL-based banking and accounting systems that fell "
2233 "over at the start of the pandemic emergency when confronted with surges of "
2234 "unemployment claims. Sometimes that ends the product; sometimes it takes "
2235 "the company down with it. Being caught in the default of a technology debt "
2236 "is scary and traumatic, just like losing your house due to bankruptcy is "
2237 "scary and traumatic."
2238 msgstr ""
2239
2240 #. type: Content of: <book><chapter><sect1><para>
2241 msgid ""
2242 "But the technology debt created by copyright locks isn’t individual debt; "
2243 "it’s systemic. Everyone in the world is exposed to this over-leverage, as "
2244 "was the case with the 2008 financial crisis. When that debt comes due — when "
2245 "we face a cascade of security breaches that threaten global shipping and "
2246 "logistics, the food supply, pharmaceutical production pipelines, emergency "
2247 "communications, and other critical systems that are accumulating technology "
2248 "debt in part due to the presence of deliberately insecure and deliberately "
2249 "unauditable copyright locks — it will indeed pose an existential risk."
2250 msgstr ""
2251
2252 #. type: Content of: <book><chapter><sect1><title>
2253 msgid "Privacy and monopoly"
2254 msgstr "Monopol og vern av privatsfæren"
2255
2256 #. type: Content of: <book><chapter><sect1><para>
2257 msgid ""
2258 "Many tech companies are gripped by an orthodoxy that holds that if they just "
2259 "gather enough data on enough of our activities, everything else is possible "
2260 "— the mind control and endless profits. This is an unfalsifiable hypothesis: "
2261 "If data gives a tech company even a tiny improvement in behavior prediction "
2262 "and modification, the company declares that it has taken the first step "
2263 "toward global domination with no end in sight. If a company <emphasis>fails</"
2264 "emphasis> to attain any improvements from gathering and analyzing data, it "
2265 "declares success to be just around the corner, attainable once more data is "
2266 "in hand."
2267 msgstr ""
2268
2269 #. type: Content of: <book><chapter><sect1><para>
2270 msgid ""
2271 "Surveillance tech is far from the first industry to embrace a nonsensical, "
2272 "self-serving belief that harms the rest of the world, and it is not the "
2273 "first industry to profit handsomely from such a delusion. Long before hedge-"
2274 "fund managers were claiming (falsely) that they could beat the S&amp;P 500, "
2275 "there were plenty of other <quote>respectable</quote> industries that have "
2276 "been revealed as quacks in hindsight. From the makers of radium "
2277 "suppositories (a real thing!) to the cruel sociopaths who claimed they "
2278 "could <quote>cure</quote> gay people, history is littered with the formerly "
2279 "respectable titans of discredited industries."
2280 msgstr ""
2281
2282 #. type: Content of: <book><chapter><sect1><para>
2283 msgid ""
2284 "This is not to say that there’s nothing wrong with Big Tech and its "
2285 "ideological addiction to data. While surveillance’s benefits are mostly "
2286 "overstated, its harms are, if anything, <emphasis>understated</emphasis>."
2287 msgstr ""
2288
2289 #. type: Content of: <book><chapter><sect1><para>
2290 msgid ""
2291 "There’s real irony here. The belief in surveillance capitalism as a "
2292 "<quote>rogue capitalism</quote> is driven by the belief that markets "
2293 "wouldn’t tolerate firms that are gripped by false beliefs. An oil company "
2294 "that has false beliefs about where the oil is will eventually go broke "
2295 "digging dry wells after all."
2296 msgstr ""
2297
2298 #. type: Content of: <book><chapter><sect1><para>
2299 msgid ""
2300 "But monopolists get to do terrible things for a long time before they pay "
2301 "the price. Think of how concentration in the finance sector allowed the "
2302 "subprime crisis to fester as bond-rating agencies, regulators, investors, "
2303 "and critics all fell under the sway of a false belief that complex "
2304 "mathematics could construct <quote>fully hedged</quote> debt instruments "
2305 "that could not possibly default. A small bank that engaged in this kind of "
2306 "malfeasance would simply go broke rather than outrunning the inevitable "
2307 "crisis, perhaps growing so big that it averted it altogether. But large "
2308 "banks were able to continue to attract investors, and when they finally "
2309 "<emphasis>did</emphasis> come a-cropper, the world’s governments bailed them "
2310 "out. The worst offenders of the subprime crisis are bigger than they were in "
2311 "2008, bringing home more profits and paying their execs even larger sums."
2312 msgstr ""
2313
2314 #. type: Content of: <book><chapter><sect1><para>
2315 msgid ""
2316 "Big Tech is able to practice surveillance not just because it is tech but "
2317 "because it is <emphasis>big</emphasis>. The reason every web publisher "
2318 "embeds a Facebook <quote>Like</quote> button is that Facebook dominates the "
2319 "internet’s social media referrals — and every one of those <quote>Like</"
2320 "quote> buttons spies on everyone who lands on a page that contains them (see "
2321 "also: Google Analytics embeds, Twitter buttons, etc.)."
2322 msgstr ""
2323
2324 #. type: Content of: <book><chapter><sect1><para>
2325 msgid ""
2326 "The reason the world’s governments have been slow to create meaningful "
2327 "penalties for privacy breaches is that Big Tech’s concentration produces "
2328 "huge profits that can be used to lobby against those penalties — and Big "
2329 "Tech’s concentration means that the companies involved are able to arrive at "
2330 "a unified negotiating position that supercharges the lobbying."
2331 msgstr ""
2332
2333 #. type: Content of: <book><chapter><sect1><para>
2334 msgid ""
2335 "The reason that the smartest engineers in the world want to work for Big "
2336 "Tech is that Big Tech commands the lion’s share of tech industry jobs."
2337 msgstr ""
2338
2339 #. type: Content of: <book><chapter><sect1><para>
2340 msgid ""
2341 "The reason people who are aghast at Facebook’s and Google’s and Amazon’s "
2342 "data-handling practices continue to use these services is that all their "
2343 "friends are on Facebook; Google dominates search; and Amazon has put all the "
2344 "local merchants out of business."
2345 msgstr ""
2346
2347 #. type: Content of: <book><chapter><sect1><para>
2348 msgid ""
2349 "Competitive markets would weaken the companies’ lobbying muscle by reducing "
2350 "their profits and pitting them against each other in regulatory forums. It "
2351 "would give customers other places to go to get their online services. It "
2352 "would make the companies small enough to regulate and pave the way to "
2353 "meaningful penalties for breaches. It would let engineers with ideas that "
2354 "challenged the surveillance orthodoxy raise capital to compete with the "
2355 "incumbents. It would give web publishers multiple ways to reach audiences "
2356 "and make the case against Facebook and Google and Twitter embeds."
2357 msgstr ""
2358
2359 #. type: Content of: <book><chapter><sect1><para>
2360 msgid ""
2361 "In other words, while surveillance doesn’t cause monopolies, monopolies "
2362 "certainly abet surveillance."
2363 msgstr ""
2364
2365 #. type: Content of: <book><chapter><sect1><title>
2366 msgid "Ronald Reagan, pioneer of tech monopolism"
2367 msgstr ""
2368
2369 #. type: Content of: <book><chapter><sect1><para>
2370 msgid ""
2371 "Technology exceptionalism is a sin, whether it’s practiced by technology’s "
2372 "blind proponents or by its critics. Both of these camps are prone to "
2373 "explaining away monopolistic concentration by citing some special "
2374 "characteristic of the tech industry, like network effects or first-mover "
2375 "advantage. The only real difference between these two groups is that the "
2376 "tech apologists say monopoly is inevitable so we should just let tech get "
2377 "away with its abuses while competition regulators in the U.S. and the EU say "
2378 "monopoly is inevitable so we should punish tech for its abuses but not try "
2379 "to break up the monopolies."
2380 msgstr ""
2381
2382 #. type: Content of: <book><chapter><sect1><para>
2383 msgid ""
2384 "To understand how tech became so monopolistic, it’s useful to look at the "
2385 "dawn of the consumer tech industry: 1979, the year the Apple II Plus "
2386 "launched and became the first successful home computer. That also happens to "
2387 "be the year that Ronald Reagan hit the campaign trail for the 1980 "
2388 "presidential race — a race he won, leading to a radical shift in the way "
2389 "that antitrust concerns are handled in America. Reagan’s cohort of "
2390 "politicians — including Margaret Thatcher in the U.K., Brian Mulroney in "
2391 "Canada, Helmut Kohl in Germany, and Augusto Pinochet in Chile — went on to "
2392 "enact similar reforms that eventually spread around the world."
2393 msgstr ""
2394
2395 #. type: Content of: <book><chapter><sect1><para>
2396 msgid ""
2397 "Antitrust’s story began nearly a century before all that with laws like the "
2398 "Sherman Act, which took aim at monopolists on the grounds that monopolies "
2399 "were bad in and of themselves — squeezing out competitors, creating "
2400 "<quote>diseconomies of scale</quote> (when a company is so big that its "
2401 "constituent parts go awry and it is seemingly helpless to address the "
2402 "problems), and capturing their regulators to such a degree that they can get "
2403 "away with a host of evils."
2404 msgstr ""
2405
2406 #. type: Content of: <book><chapter><sect1><para>
2407 msgid ""
2408 "Then came a fabulist named Robert Bork, a former solicitor general who "
2409 "Reagan appointed to the powerful U.S. Court of Appeals for the D.C. Circuit "
2410 "and who had created an alternate legislative history of the Sherman Act and "
2411 "its successors out of whole cloth. Bork insisted that these statutes were "
2412 "never targeted at monopolies (despite a wealth of evidence to the contrary, "
2413 "including the transcribed speeches of the acts’ authors) but, rather, that "
2414 "they were intended to prevent <quote>consumer harm</quote> — in the form of "
2415 "higher prices."
2416 msgstr ""
2417
2418 #. type: Content of: <book><chapter><sect1><para>
2419 msgid ""
2420 "Bork was a crank, but he was a crank with a theory that rich people really "
2421 "liked. Monopolies are a great way to make rich people richer by allowing "
2422 "them to receive <quote>monopoly rents</quote> (that is, bigger profits) and "
2423 "capture regulators, leading to a weaker, more favorable regulatory "
2424 "environment with fewer protections for customers, suppliers, the "
2425 "environment, and workers."
2426 msgstr ""
2427
2428 #. type: Content of: <book><chapter><sect1><para>
2429 msgid ""
2430 "Bork’s theories were especially palatable to the same power brokers who "
2431 "backed Reagan, and Reagan’s Department of Justice and other agencies began "
2432 "to incorporate Bork’s antitrust doctrine into their enforcement decisions "
2433 "(Reagan even put Bork up for a Supreme Court seat, but Bork flunked the "
2434 "Senate confirmation hearing so badly that, 40 years later, D.C. insiders use "
2435 "the term <quote>borked</quote> to refer to any catastrophically bad "
2436 "political performance)."
2437 msgstr ""
2438
2439 #. type: Content of: <book><chapter><sect1><para>
2440 msgid ""
2441 "Little by little, Bork’s theories entered the mainstream, and their backers "
2442 "began to infiltrate the legal education field, even putting on junkets where "
2443 "members of the judiciary were treated to lavish meals, fun outdoor "
2444 "activities, and seminars where they were indoctrinated into the consumer "
2445 "harm theory of antitrust. The more Bork’s theories took hold, the more money "
2446 "the monopolists were making — and the more surplus capital they had at their "
2447 "disposal to lobby for even more Borkian antitrust influence campaigns."
2448 msgstr ""
2449
2450 #. type: Content of: <book><chapter><sect1><para>
2451 msgid ""
2452 "The history of Bork’s antitrust theories is a really good example of the "
2453 "kind of covertly engineered shifts in public opinion that Zuboff warns us "
2454 "against, where fringe ideas become mainstream orthodoxy. But Bork didn’t "
2455 "change the world overnight. He played a very long game, for over a "
2456 "generation, and he had a tailwind because the same forces that backed "
2457 "oligarchic antitrust theories also backed many other oligarchic shifts in "
2458 "public opinion. For example, the idea that taxation is theft, that wealth is "
2459 "a sign of virtue, and so on — all of these theories meshed to form a "
2460 "coherent ideology that elevated inequality to a virtue."
2461 msgstr ""
2462
2463 #. type: Content of: <book><chapter><sect1><para>
2464 msgid ""
2465 "Today, many fear that machine learning allows surveillance capitalism to "
2466 "sell <quote>Bork-as-a-Service,</quote> at internet speeds, so that you can "
2467 "contract a machine-learning company to engineer <emphasis>rapid</emphasis> "
2468 "shifts in public sentiment without needing the capital to sustain a "
2469 "multipronged, multigenerational project working at the local, state, "
2470 "national, and global levels in business, law, and philosophy. I do not "
2471 "believe that such a project is plausible, though I agree that this is "
2472 "basically what the platforms claim to be selling. They’re just lying about "
2473 "it. Big Tech lies all the time, <emphasis>including</emphasis> in their "
2474 "sales literature."
2475 msgstr ""
2476
2477 #. type: Content of: <book><chapter><sect1><para>
2478 msgid ""
2479 "The idea that tech forms <quote>natural monopolies</quote> (monopolies that "
2480 "are the inevitable result of the realities of an industry, such as the "
2481 "monopolies that accrue the first company to run long-haul phone lines or "
2482 "rail lines) is belied by tech’s own history: In the absence of anti-"
2483 "competitive tactics, Google was able to unseat AltaVista and Yahoo; Facebook "
2484 "was able to head off Myspace. There are some advantages to gathering "
2485 "mountains of data, but those mountains of data also have disadvantages: "
2486 "liability (from leaking), diminishing returns (from old data), and "
2487 "institutional inertia (big companies, like science, progress one funeral at "
2488 "a time)."
2489 msgstr ""
2490
2491 #. type: Content of: <book><chapter><sect1><para>
2492 msgid ""
2493 "Indeed, the birth of the web saw a mass-extinction event for the existing "
2494 "giant, wildly profitable proprietary technologies that had capital, network "
2495 "effects, and walls and moats surrounding their businesses. The web showed "
2496 "that when a new industry is built around a protocol, rather than a product, "
2497 "the combined might of everyone who uses the protocol to reach their "
2498 "customers or users or communities outweighs even the most massive products. "
2499 "CompuServe, AOL, MSN, and a host of other proprietary walled gardens learned "
2500 "this lesson the hard way: Each believed it could stay separate from the web, "
2501 "offering <quote>curation</quote> and a guarantee of consistency and quality "
2502 "instead of the chaos of an open system. Each was wrong and ended up being "
2503 "absorbed into the public web."
2504 msgstr ""
2505
2506 #. type: Content of: <book><chapter><sect1><para>
2507 msgid ""
2508 "Yes, tech is heavily monopolized and is now closely associated with industry "
2509 "concentration, but this has more to do with a matter of timing than its "
2510 "intrinsically monopolistic tendencies. Tech was born at the moment that "
2511 "antitrust enforcement was being dismantled, and tech fell into exactly the "
2512 "same pathologies that antitrust was supposed to guard against. To a first "
2513 "approximation, it is reasonable to assume that tech’s monopolies are the "
2514 "result of a lack of anti-monopoly action and not the much-touted unique "
2515 "characteristics of tech, such as network effects, first-mover advantage, and "
2516 "so on."
2517 msgstr ""
2518
2519 #. type: Content of: <book><chapter><sect1><para>
2520 msgid ""
2521 "In support of this thesis, I offer the concentration that every "
2522 "<emphasis>other</emphasis> industry has undergone over the same period. From "
2523 "professional wrestling to consumer packaged goods to commercial property "
2524 "leasing to banking to sea freight to oil to record labels to newspaper "
2525 "ownership to theme parks, <emphasis>every</emphasis> industry has undergone "
2526 "a massive shift toward concentration. There’s no obvious network effects or "
2527 "first-mover advantage at play in these industries. However, in every case, "
2528 "these industries attained their concentrated status through tactics that "
2529 "were prohibited before Bork’s triumph: merging with major competitors, "
2530 "buying out innovative new market entrants, horizontal and vertical "
2531 "integration, and a suite of anti-competitive tactics that were once illegal "
2532 "but are not any longer."
2533 msgstr ""
2534
2535 #. type: Content of: <book><chapter><sect1><para>
2536 msgid ""
2537 "Again: When you change the laws intended to prevent monopolies and then "
2538 "monopolies form in exactly the way the law was supposed to prevent, it is "
2539 "reasonable to suppose that these facts are related. Tech’s concentration "
2540 "can be readily explained without recourse to radical theories of network "
2541 "effects — but only if you’re willing to indict unregulated markets as "
2542 "tending toward monopoly. Just as a lifelong smoker can give you a hundred "
2543 "reasons why their smoking didn’t cause their cancer (<quote>It was the "
2544 "environmental toxins</quote>), true believers in unregulated markets have a "
2545 "whole suite of unconvincing explanations for monopoly in tech that leave "
2546 "capitalism intact."
2547 msgstr ""
2548
2549 #. type: Content of: <book><chapter><sect1><title>
2550 msgid "Steering with the windshield wipers"
2551 msgstr ""
2552
2553 #. type: Content of: <book><chapter><sect1><para>
2554 msgid ""
2555 "It’s been 40 years since Bork’s project to rehabilitate monopolies achieved "
2556 "liftoff, and that is a generation and a half, which is plenty of time to "
2557 "take a common idea and make it seem outlandish and vice versa. Before the "
2558 "1940s, affluent Americans dressed their baby boys in pink while baby girls "
2559 "wore blue (a <quote>delicate and dainty</quote> color). While gendered "
2560 "colors are obviously totally arbitrary, many still greet this news with "
2561 "amazement and find it hard to imagine a time when pink connoted masculinity."
2562 msgstr ""
2563
2564 #. type: Content of: <book><chapter><sect1><para>
2565 msgid ""
2566 "After 40 years of studiously ignoring antitrust analysis and enforcement, "
2567 "it’s not surprising that we’ve all but forgotten that antitrust exists, that "
2568 "in living memory, growth through mergers and acquisitions were largely "
2569 "prohibited under law, that market-cornering strategies like vertical "
2570 "integration could land a company in court."
2571 msgstr ""
2572
2573 #. type: Content of: <book><chapter><sect1><para>
2574 msgid ""
2575 "Antitrust is a market society’s steering wheel, the control of first resort "
2576 "to keep would-be masters of the universe in their lanes. But Bork and his "
2577 "cohort ripped out our steering wheel 40 years ago. The car is still "
2578 "barreling along, and so we’re yanking as hard as we can on all the "
2579 "<emphasis>other</emphasis> controls in the car as well as desperately "
2580 "flapping the doors and rolling the windows up and down in the hopes that one "
2581 "of these other controls can be repurposed to let us choose where we’re "
2582 "heading before we careen off a cliff."
2583 msgstr ""
2584
2585 #. type: Content of: <book><chapter><sect1><para>
2586 msgid ""
2587 "It’s like a 1960s science-fiction plot come to life: People stuck in a "
2588 "<quote>generation ship,</quote> plying its way across the stars, a ship once "
2589 "piloted by their ancestors; and now, after a great cataclysm, the ship’s "
2590 "crew have forgotten that they’re in a ship at all and no longer remember "
2591 "where the control room is. Adrift, the ship is racing toward its extinction, "
2592 "and unless we can seize the controls and execute emergency course "
2593 "correction, we’re all headed for a fiery death in the heart of a sun."
2594 msgstr ""
2595
2596 #. type: Content of: <book><chapter><sect1><title>
2597 msgid "Surveillance still matters"
2598 msgstr ""
2599
2600 #. type: Content of: <book><chapter><sect1><para>
2601 msgid ""
2602 "None of this is to minimize the problems with surveillance. Surveillance "
2603 "matters, and Big Tech’s use of surveillance <emphasis>is</emphasis> an "
2604 "existential risk to our species, but that’s not because surveillance and "
2605 "machine learning rob us of our free will."
2606 msgstr ""
2607
2608 #. type: Content of: <book><chapter><sect1><para>
2609 msgid ""
2610 "Surveillance has become <emphasis>much</emphasis> more efficient thanks to "
2611 "Big Tech. In 1989, the Stasi — the East German secret police — had the whole "
2612 "country under surveillance, a massive undertaking that recruited one out of "
2613 "every 60 people to serve as an informant or intelligence operative."
2614 msgstr ""
2615
2616 #. type: Content of: <book><chapter><sect1><para>
2617 msgid ""
2618 "Today, we know that the NSA is spying on a significant fraction of the "
2619 "entire world’s population, and its ratio of surveillance operatives to the "
2620 "surveilled is more like 1:10,000 (that’s probably on the low side since it "
2621 "assumes that every American with top-secret clearance is working for the NSA "
2622 "on this project — we don’t know how many of those cleared people are "
2623 "involved in NSA spying, but it’s definitely not all of them)."
2624 msgstr ""
2625
2626 #. type: Content of: <book><chapter><sect1><para>
2627 msgid ""
2628 "How did the ratio of surveillable citizens expand from 1:60 to 1:10,000 in "
2629 "less than 30 years? It’s thanks to Big Tech. Our devices and services gather "
2630 "most of the data that the NSA mines for its surveillance project. We pay for "
2631 "these devices and the services they connect to, and then we painstakingly "
2632 "perform the data-entry tasks associated with logging facts about our lives, "
2633 "opinions, and preferences. This mass surveillance project has been largely "
2634 "useless for fighting terrorism: The NSA can <ulink url=\"https://www."
2635 "washingtonpost.com/world/national-security/nsa-cites-case-as-success-of-"
2636 "phone-data-collection-program/2013/08/08/fc915e5a-feda-11e2-96a8-"
2637 "d3b921c0924a_story.html\">only point to a single minor success story</ulink> "
2638 "in which it used its data collection program to foil an attempt by a U.S. "
2639 "resident to wire a few thousand dollars to an overseas terror group. It’s "
2640 "ineffective for much the same reason that commercial surveillance projects "
2641 "are largely ineffective at targeting advertising: The people who want to "
2642 "commit acts of terror, like people who want to buy a refrigerator, are "
2643 "extremely rare. If you’re trying to detect a phenomenon whose base rate is "
2644 "one in a million with an instrument whose accuracy is only 99%, then every "
2645 "true positive will come at the cost of 9,999 false positives."
2646 msgstr ""
2647
2648 #. type: Content of: <book><chapter><sect1><para>
2649 msgid ""
2650 "Let me explain that again: If one in a million people is a terrorist, then "
2651 "there will only be about one terrorist in a random sample of one million "
2652 "people. If your test for detecting terrorists is 99% accurate, it will "
2653 "identify 10,000 terrorists in your million-person sample (1% of one million "
2654 "is 10,000). For every true positive, you’ll get 9,999 false positives."
2655 msgstr ""
2656
2657 #. type: Content of: <book><chapter><sect1><para>
2658 msgid ""
2659 "In reality, the accuracy of algorithmic terrorism detection falls far short "
2660 "of the 99% mark, as does refrigerator ad targeting. The difference is that "
2661 "being falsely accused of wanting to buy a fridge is a minor nuisance while "
2662 "being falsely accused of planning a terror attack can destroy your life and "
2663 "the lives of everyone you love."
2664 msgstr ""
2665
2666 #. type: Content of: <book><chapter><sect1><para>
2667 msgid ""
2668 "Mass state surveillance is only feasible because of surveillance capitalism "
2669 "and its extremely low-yield ad-targeting systems, which require a constant "
2670 "feed of personal data to remain barely viable. Surveillance capitalism’s "
2671 "primary failure mode is mistargeted ads while mass state surveillance’s "
2672 "primary failure mode is grotesque human rights abuses, tending toward "
2673 "totalitarianism."
2674 msgstr ""
2675
2676 #. type: Content of: <book><chapter><sect1><para>
2677 msgid ""
2678 "State surveillance is no mere parasite on Big Tech, sucking up its data and "
2679 "giving nothing in return. In truth, the two are symbiotes: Big Tech sucks up "
2680 "our data for spy agencies, and spy agencies ensure that governments don’t "
2681 "limit Big Tech’s activities so severely that it would no longer serve the "
2682 "spy agencies’ needs. There is no firm distinction between state surveillance "
2683 "and surveillance capitalism; they are dependent on one another."
2684 msgstr ""
2685
2686 #. type: Content of: <book><chapter><sect1><para>
2687 msgid ""
2688 "To see this at work today, look no further than Amazon’s home surveillance "
2689 "device, the Ring doorbell, and its associated app, Neighbors. Ring — a "
2690 "product that Amazon acquired and did not develop in house — makes a camera-"
2691 "enabled doorbell that streams footage from your front door to your mobile "
2692 "device. The Neighbors app allows you to form a neighborhood-wide "
2693 "surveillance grid with your fellow Ring owners through which you can share "
2694 "clips of <quote>suspicious characters.</quote> If you’re thinking that this "
2695 "sounds like a recipe for letting curtain-twitching racists supercharge their "
2696 "suspicions of people with brown skin who walk down their blocks, <ulink url="
2697 "\"https://www.eff.org/deeplinks/2020/07/amazons-ring-enables-over-policing-"
2698 "efforts-some-americas-deadliest-law-enforcement\">you’re right</ulink>. Ring "
2699 "has become a <emphasis>de facto,</emphasis> off-the-books arm of the police "
2700 "without any of the pesky oversight or rules."
2701 msgstr ""
2702
2703 #. type: Content of: <book><chapter><sect1><para>
2704 msgid ""
2705 "In mid-2019, a series of public records requests revealed that Amazon had "
2706 "struck confidential deals with more than 400 local law enforcement agencies "
2707 "through which the agencies would promote Ring and Neighbors and in exchange "
2708 "get access to footage from Ring cameras. In theory, cops would need to "
2709 "request this footage through Amazon (and internal documents reveal that "
2710 "Amazon devotes substantial resources to coaching cops on how to spin a "
2711 "convincing story when doing so), but in practice, when a Ring customer turns "
2712 "down a police request, Amazon only requires the agency to formally request "
2713 "the footage from the company, which it will then produce."
2714 msgstr ""
2715
2716 #. type: Content of: <book><chapter><sect1><para>
2717 msgid ""
2718 "Ring and law enforcement have found many ways to intertwine their "
2719 "activities. Ring strikes secret deals to acquire real-time access to 911 "
2720 "dispatch and then streams alarming crime reports to Neighbors users, which "
2721 "serve as convincers for anyone who’s contemplating a surveillance doorbell "
2722 "but isn’t sure whether their neighborhood is dangerous enough to warrant it."
2723 msgstr ""
2724
2725 #. type: Content of: <book><chapter><sect1><para>
2726 msgid ""
2727 "The more the cops buzz-market the surveillance capitalist Ring, the more "
2728 "surveillance capability the state gets. Cops who rely on private entities "
2729 "for law-enforcement roles then brief against any controls on the deployment "
2730 "of that technology while the companies return the favor by lobbying against "
2731 "rules requiring public oversight of police surveillance technology. The more "
2732 "the cops rely on Ring and Neighbors, the harder it will be to pass laws to "
2733 "curb them. The fewer laws there are against them, the more the cops will "
2734 "rely on them."
2735 msgstr ""
2736
2737 #. type: Content of: <book><chapter><sect1><title>
2738 msgid "Dignity and sanctuary"
2739 msgstr ""
2740
2741 #. type: Content of: <book><chapter><sect1><para>
2742 msgid ""
2743 "But even if we could exercise democratic control over our states and force "
2744 "them to stop raiding surveillance capitalism’s reservoirs of behavioral "
2745 "data, surveillance capitalism would still harm us."
2746 msgstr ""
2747
2748 #. type: Content of: <book><chapter><sect1><para>
2749 msgid ""
2750 "This is an area where Zuboff shines. Her chapter on <quote>sanctuary</quote> "
2751 "— the feeling of being unobserved — is a beautiful hymn to introspection, "
2752 "calmness, mindfulness, and tranquility."
2753 msgstr ""
2754
2755 #. type: Content of: <book><chapter><sect1><para>
2756 msgid ""
2757 "When you are watched, something changes. Anyone who has ever raised a child "
2758 "knows this. You might look up from your book (or more realistically, from "
2759 "your phone) and catch your child in a moment of profound realization and "
2760 "growth, a moment where they are learning something that is right at the edge "
2761 "of their abilities, requiring their entire ferocious concentration. For a "
2762 "moment, you’re transfixed, watching that rare and beautiful moment of focus "
2763 "playing out before your eyes, and then your child looks up and sees you "
2764 "seeing them, and the moment collapses. To grow, you need to be and expose "
2765 "your authentic self, and in that moment, you are vulnerable like a hermit "
2766 "crab scuttling from one shell to the next. The tender, unprotected tissues "
2767 "you expose in that moment are too delicate to reveal in the presence of "
2768 "another, even someone you trust as implicitly as a child trusts their parent."
2769 msgstr ""
2770
2771 #. type: Content of: <book><chapter><sect1><para>
2772 msgid ""
2773 "In the digital age, our authentic selves are inextricably tied to our "
2774 "digital lives. Your search history is a running ledger of the questions "
2775 "you’ve pondered. Your location history is a record of the places you’ve "
2776 "sought out and the experiences you’ve had there. Your social graph reveals "
2777 "the different facets of your identity, the people you’ve connected with."
2778 msgstr ""
2779
2780 #. type: Content of: <book><chapter><sect1><para>
2781 msgid ""
2782 "To be observed in these activities is to lose the sanctuary of your "
2783 "authentic self."
2784 msgstr ""
2785
2786 #. type: Content of: <book><chapter><sect1><para>
2787 msgid ""
2788 "There’s another way in which surveillance capitalism robs us of our capacity "
2789 "to be our authentic selves: by making us anxious. Surveillance capitalism "
2790 "isn’t really a mind-control ray, but you don’t need a mind-control ray to "
2791 "make someone anxious. After all, another word for anxiety is agitation, and "
2792 "to make someone experience agitation, you need merely to agitate them. To "
2793 "poke them and prod them and beep at them and buzz at them and bombard them "
2794 "on an intermittent schedule that is just random enough that our limbic "
2795 "systems never quite become inured to it."
2796 msgstr ""
2797
2798 #. type: Content of: <book><chapter><sect1><para>
2799 msgid ""
2800 "Our devices and services are <quote>general purpose</quote> in that they can "
2801 "connect anything or anyone to anything or anyone else and that they can run "
2802 "any program that can be written. This means that the distraction rectangles "
2803 "in our pockets hold our most precious moments with our most beloved people "
2804 "and their most urgent or time-sensitive communications (from <quote>running "
2805 "late can you get the kid?</quote> to <quote>doctor gave me bad news and I "
2806 "need to talk to you RIGHT NOW</quote>) as well as ads for refrigerators and "
2807 "recruiting messages from Nazis."
2808 msgstr ""
2809
2810 #. type: Content of: <book><chapter><sect1><para>
2811 msgid ""
2812 "All day and all night, our pockets buzz, shattering our concentration and "
2813 "tearing apart the fragile webs of connection we spin as we think through "
2814 "difficult ideas. If you locked someone in a cell and agitated them like "
2815 "this, we’d call it <quote>sleep deprivation torture,</quote> and it would be "
2816 "<ulink url=\"https://www.youtube.com/watch?v=1SKpRbvnx6g\">a war crime under "
2817 "the Geneva Conventions</ulink>."
2818 msgstr ""
2819
2820 #. type: Content of: <book><chapter><sect1><title>
2821 msgid "Afflicting the afflicted"
2822 msgstr ""
2823
2824 #. type: Content of: <book><chapter><sect1><para>
2825 msgid ""
2826 "The effects of surveillance on our ability to be our authentic selves are "
2827 "not equal for all people. Some of us are lucky enough to live in a time and "
2828 "place in which all the most important facts of our lives are widely and "
2829 "roundly socially acceptable and can be publicly displayed without the risk "
2830 "of social consequence."
2831 msgstr ""
2832
2833 #. type: Content of: <book><chapter><sect1><para>
2834 msgid ""
2835 "But for many of us, this is not true. Recall that in living memory, many of "
2836 "the ways of being that we think of as socially acceptable today were once "
2837 "cause for dire social sanction or even imprisonment. If you are 65 years "
2838 "old, you have lived through a time in which people living in <quote>free "
2839 "societies</quote> could be imprisoned or sanctioned for engaging in "
2840 "homosexual activity, for falling in love with a person whose skin was a "
2841 "different color than their own, or for smoking weed."
2842 msgstr ""
2843
2844 #. type: Content of: <book><chapter><sect1><para>
2845 msgid ""
2846 "Today, these activities aren’t just decriminalized in much of the world, "
2847 "they’re considered normal, and the fallen prohibitions are viewed as "
2848 "shameful, regrettable relics of the past."
2849 msgstr ""
2850
2851 #. type: Content of: <book><chapter><sect1><para>
2852 msgid ""
2853 "How did we get from prohibition to normalization? Through private, personal "
2854 "activity: People who were secretly gay or secret pot-smokers or who secretly "
2855 "loved someone with a different skin color were vulnerable to retaliation if "
2856 "they made their true selves known and were limited in how much they could "
2857 "advocate for their own right to exist in the world and be true to "
2858 "themselves. But because there was a private sphere, these people could form "
2859 "alliances with their friends and loved ones who did not share their "
2860 "disfavored traits by having private conversations in which they came out, "
2861 "disclosing their true selves to the people around them and bringing them to "
2862 "their cause one conversation at a time."
2863 msgstr ""
2864
2865 #. type: Content of: <book><chapter><sect1><para>
2866 msgid ""
2867 "The right to choose the time and manner of these conversations was key to "
2868 "their success. It’s one thing to come out to your dad while you’re on a "
2869 "fishing trip away from the world and another thing entirely to blurt it out "
2870 "over the Christmas dinner table while your racist Facebook uncle is there to "
2871 "make a scene."
2872 msgstr ""
2873
2874 #. type: Content of: <book><chapter><sect1><para>
2875 msgid ""
2876 "Without a private sphere, there’s a chance that none of these changes would "
2877 "have come to pass and that the people who benefited from these changes would "
2878 "have either faced social sanction for coming out to a hostile world or would "
2879 "have never been able to reveal their true selves to the people they love."
2880 msgstr ""
2881
2882 #. type: Content of: <book><chapter><sect1><para>
2883 msgid ""
2884 "The corollary is that, unless you think that our society has attained social "
2885 "perfection — that your grandchildren in 50 years will ask you to tell them "
2886 "the story of how, in 2020, every injustice had been righted and no further "
2887 "change had to be made — then you should expect that right now, at this "
2888 "minute, there are people you love, whose happiness is key to your own, who "
2889 "have a secret in their hearts that stops them from ever being their "
2890 "authentic selves with you. These people are sorrowing and will go to their "
2891 "graves with that secret sorrow in their hearts, and the source of that "
2892 "sorrow will be the falsity of their relationship to you."
2893 msgstr ""
2894
2895 #. type: Content of: <book><chapter><sect1><para>
2896 msgid "A private realm is necessary for human progress."
2897 msgstr ""
2898
2899 #. type: Content of: <book><chapter><sect1><title>
2900 msgid "Any data you collect and retain will eventually leak"
2901 msgstr "Alle data du samler og tar vare på vil til slutt lekke"
2902
2903 #. type: Content of: <book><chapter><sect1><para>
2904 msgid ""
2905 "The lack of a private life can rob vulnerable people of the chance to be "
2906 "their authentic selves and constrain our actions by depriving us of "
2907 "sanctuary, but there is another risk that is borne by everyone, not just "
2908 "people with a secret: crime."
2909 msgstr ""
2910
2911 #. type: Content of: <book><chapter><sect1><para>
2912 msgid ""
2913 "Personally identifying information is of very limited use for the purpose of "
2914 "controlling peoples’ minds, but identity theft — really a catchall term for "
2915 "a whole constellation of terrible criminal activities that can destroy your "
2916 "finances, compromise your personal integrity, ruin your reputation, or even "
2917 "expose you to physical danger — thrives on it."
2918 msgstr ""
2919
2920 #. type: Content of: <book><chapter><sect1><para>
2921 msgid ""
2922 "Attackers are not limited to using data from one breached source, either. "
2923 "Multiple services have suffered breaches that exposed names, addresses, "
2924 "phone numbers, passwords, sexual tastes, school grades, work performance, "
2925 "brushes with the criminal justice system, family details, genetic "
2926 "information, fingerprints and other biometrics, reading habits, search "
2927 "histories, literary tastes, pseudonymous identities, and other sensitive "
2928 "information. Attackers can merge data from these different breaches to build "
2929 "up extremely detailed dossiers on random subjects and then use different "
2930 "parts of the data for different criminal purposes."
2931 msgstr ""
2932
2933 #. type: Content of: <book><chapter><sect1><para>
2934 msgid ""
2935 "For example, attackers can use leaked username and password combinations to "
2936 "hijack whole fleets of commercial vehicles that <ulink url=\"https://www."
2937 "vice.com/en_us/article/zmpx4x/hacker-monitor-cars-kill-engine-gps-tracking-"
2938 "apps\">have been fitted with anti-theft GPS trackers and immobilizers</"
2939 "ulink> or to hijack baby monitors in order to <ulink url=\"https://www."
2940 "washingtonpost.com/technology/2019/04/23/how-nest-designed-keep-intruders-"
2941 "out-peoples-homes-effectively-allowed-hackers-get/?"
2942 "utm_term=.15220e98c550\">terrorize toddlers with the audio tracks from "
2943 "pornography</ulink>. Attackers use leaked data to trick phone companies into "
2944 "giving them your phone number, then they intercept SMS-based two-factor "
2945 "authentication codes in order to take over your email, bank account, and/or "
2946 "cryptocurrency wallets."
2947 msgstr ""
2948
2949 #. type: Content of: <book><chapter><sect1><para>
2950 msgid ""
2951 "Attackers are endlessly inventive in the pursuit of creative ways to "
2952 "weaponize leaked data. One common use of leaked data is to penetrate "
2953 "companies in order to access <emphasis>more</emphasis> data."
2954 msgstr ""
2955
2956 #. type: Content of: <book><chapter><sect1><para>
2957 msgid ""
2958 "Like spies, online fraudsters are totally dependent on companies over-"
2959 "collecting and over-retaining our data. Spy agencies sometimes pay companies "
2960 "for access to their data or intimidate them into giving it up, but sometimes "
2961 "they work just like criminals do — by <ulink url=\"https://www.bbc.com/news/"
2962 "world-us-canada-24751821\">sneaking data out of companies’ databases</ulink>."
2963 msgstr ""
2964
2965 #. type: Content of: <book><chapter><sect1><para>
2966 msgid ""
2967 "The over-collection of data has a host of terrible social consequences, from "
2968 "the erosion of our authentic selves to the undermining of social progress, "
2969 "from state surveillance to an epidemic of online crime. Commercial "
2970 "surveillance is also a boon to people running influence campaigns, but "
2971 "that’s the least of our troubles."
2972 msgstr ""
2973
2974 #. type: Content of: <book><chapter><sect1><title>
2975 msgid "Critical tech exceptionalism is still tech exceptionalism"
2976 msgstr ""
2977
2978 #. type: Content of: <book><chapter><sect1><para>
2979 msgid ""
2980 "Big Tech has long practiced technology exceptionalism: the idea that it "
2981 "should not be subject to the mundane laws and norms of <quote>meatspace.</"
2982 "quote> Mottoes like Facebook’s <quote>move fast and break things</quote> "
2983 "attracted justifiable scorn of the companies’ self-serving rhetoric."
2984 msgstr ""
2985
2986 #. type: Content of: <book><chapter><sect1><para>
2987 msgid ""
2988 "Tech exceptionalism got us all into a lot of trouble, so it’s ironic and "
2989 "distressing to see Big Tech’s critics committing the same sin."
2990 msgstr ""
2991
2992 #. type: Content of: <book><chapter><sect1><para>
2993 msgid ""
2994 "Big Tech is not a <quote>rogue capitalism</quote> that cannot be cured "
2995 "through the traditional anti-monopoly remedies of trustbusting (forcing "
2996 "companies to divest of competitors they have acquired) and bans on mergers "
2997 "to monopoly and other anti-competitive tactics. Big Tech does not have the "
2998 "power to use machine learning to influence our behavior so thoroughly that "
2999 "markets lose the ability to punish bad actors and reward superior "
3000 "competitors. Big Tech has no rule-writing mind-control ray that necessitates "
3001 "ditching our old toolbox."
3002 msgstr ""
3003
3004 #. type: Content of: <book><chapter><sect1><para>
3005 msgid ""
3006 "The thing is, people have been claiming to have perfected mind-control rays "
3007 "for centuries, and every time, it turned out to be a con — though sometimes "
3008 "the con artists were also conning themselves."
3009 msgstr ""
3010
3011 #. type: Content of: <book><chapter><sect1><para>
3012 msgid ""
3013 "For generations, the advertising industry has been steadily improving its "
3014 "ability to sell advertising services to businesses while only making "
3015 "marginal gains in selling those businesses’ products to prospective "
3016 "customers. John Wanamaker’s lament that <quote>50% of my advertising budget "
3017 "is wasted, I just don’t know which 50%</quote> is a testament to the triumph "
3018 "of <emphasis>ad executives</emphasis>, who successfully convinced Wanamaker "
3019 "that only half of the money he spent went to waste."
3020 msgstr ""
3021
3022 #. type: Content of: <book><chapter><sect1><para>
3023 msgid ""
3024 "The tech industry has made enormous improvements in the science of "
3025 "convincing businesses that they’re good at advertising while their actual "
3026 "improvements to advertising — as opposed to targeting — have been pretty ho-"
3027 "hum. The vogue for machine learning — and the mystical invocation of "
3028 "<quote>artificial intelligence</quote> as a synonym for straightforward "
3029 "statistical inference techniques — has greatly boosted the efficacy of Big "
3030 "Tech’s sales pitch as marketers have exploited potential customers’ lack of "
3031 "technical sophistication to get away with breathtaking acts of overpromising "
3032 "and underdelivering."
3033 msgstr ""
3034
3035 #. type: Content of: <book><chapter><sect1><para>
3036 msgid ""
3037 "It’s tempting to think that if businesses are willing to pour billions into "
3038 "a venture that the venture must be a good one. Yet there are plenty of times "
3039 "when this rule of thumb has led us astray. For example, it’s virtually "
3040 "unheard of for managed investment funds to outperform simple index funds, "
3041 "and investors who put their money into the hands of expert money managers "
3042 "overwhelmingly fare worse than those who entrust their savings to index "
3043 "funds. But managed funds still account for the majority of the money "
3044 "invested in the markets, and they are patronized by some of the richest, "
3045 "most sophisticated investors in the world. Their vote of confidence in an "
3046 "underperforming sector is a parable about the role of luck in wealth "
3047 "accumulation, not a sign that managed funds are a good buy."
3048 msgstr ""
3049
3050 #. type: Content of: <book><chapter><sect1><para>
3051 msgid ""
3052 "The claims of Big Tech’s mind-control system are full of tells that the "
3053 "enterprise is a con. For example, <ulink url=\"https://www.frontiersin.org/"
3054 "articles/10.3389/fpsyg.2020.01415/full\">the reliance on the <quote>Big "
3055 "Five</quote> personality traits</ulink> as a primary means of influencing "
3056 "people even though the <quote>Big Five</quote> theory is unsupported by any "
3057 "large-scale, peer-reviewed studies and is <ulink url=\"https://www.wired.com/"
3058 "story/the-noisy-fallacies-of-psychographic-targeting/\">mostly the realm of "
3059 "marketing hucksters and pop psych</ulink>."
3060 msgstr ""
3061
3062 #. type: Content of: <book><chapter><sect1><para>
3063 msgid ""
3064 "Big Tech’s promotional materials also claim that their algorithms can "
3065 "accurately perform <quote>sentiment analysis</quote> or detect peoples’ "
3066 "moods based on their <quote>microexpressions,</quote> but <ulink url="
3067 "\"https://www.npr.org/2018/09/12/647040758/advertising-on-facebook-is-it-"
3068 "worth-it\">these are marketing claims, not scientific ones</ulink>. These "
3069 "methods are largely untested by independent scientific experts, and where "
3070 "they have been tested, they’ve been found sorely wanting. Microexpressions "
3071 "are particularly suspect as the companies that specialize in training people "
3072 "to detect them <ulink url=\"https://theintercept.com/2017/02/08/tsas-own-"
3073 "files-show-doubtful-science-behind-its-behavior-screening-program/\">have "
3074 "been shown</ulink> to underperform relative to random chance."
3075 msgstr ""
3076
3077 #. type: Content of: <book><chapter><sect1><para>
3078 msgid ""
3079 "Big Tech has been so good at marketing its own supposed superpowers that "
3080 "it’s easy to believe that they can market everything else with similar "
3081 "acumen, but it’s a mistake to believe the hype. Any statement a company "
3082 "makes about the quality of its products is clearly not impartial. The fact "
3083 "that we distrust all the things that Big Tech says about its data handling, "
3084 "compliance with privacy laws, etc., is only reasonable — but why on Earth "
3085 "would we treat Big Tech’s marketing literature as the gospel truth? Big Tech "
3086 "lies about just about <emphasis>everything</emphasis>, including how well "
3087 "its machine-learning fueled persuasion systems work."
3088 msgstr ""
3089
3090 #. type: Content of: <book><chapter><sect1><para>
3091 msgid ""
3092 "That skepticism should infuse all of our evaluations of Big Tech and its "
3093 "supposed abilities, including our perusal of its patents. Zuboff vests these "
3094 "patents with enormous significance, pointing out that Google claimed "
3095 "extensive new persuasion capabilities in <ulink url=\"https://patents.google."
3096 "com/patent/US20050131762A1/en\">its patent filings</ulink>. These claims are "
3097 "doubly suspect: first, because they are so self-serving, and second, because "
3098 "the patent itself is so notoriously an invitation to exaggeration."
3099 msgstr ""
3100
3101 #. type: Content of: <book><chapter><sect1><para>
3102 msgid ""
3103 "Patent applications take the form of a series of claims and range from broad "
3104 "to narrow. A typical patent starts out by claiming that its authors have "
3105 "invented a method or system for doing every conceivable thing that anyone "
3106 "might do, ever, with any tool or device. Then it narrows that claim in "
3107 "successive stages until we get to the actual <quote>invention</quote> that "
3108 "is the true subject of the patent. The hope is that the patent examiner — "
3109 "who is almost certainly overworked and underinformed — will miss the fact "
3110 "that some or all of these claims are ridiculous, or at least suspect, and "
3111 "grant the patent’s broader claims. Patents for unpatentable things are still "
3112 "incredibly useful because they can be wielded against competitors who might "
3113 "license that patent or steer clear of its claims rather than endure the "
3114 "lengthy, expensive process of contesting it."
3115 msgstr ""
3116
3117 #. type: Content of: <book><chapter><sect1><para>
3118 msgid ""
3119 "What’s more, software patents are routinely granted even though the filer "
3120 "doesn’t have any evidence that they can do the thing claimed by the patent. "
3121 "That is, you can patent an <quote>invention</quote> that you haven’t "
3122 "actually made and that you don’t know how to make."
3123 msgstr ""
3124
3125 #. type: Content of: <book><chapter><sect1><para>
3126 msgid ""
3127 "With these considerations in hand, it becomes obvious that the fact that a "
3128 "Big Tech company has patented what it <emphasis>says</emphasis> is an "
3129 "effective mind-control ray is largely irrelevant to whether Big Tech can in "
3130 "fact control our minds."
3131 msgstr ""
3132
3133 #. type: Content of: <book><chapter><sect1><para>
3134 msgid ""
3135 "Big Tech collects our data for many reasons, including the diminishing "
3136 "returns on existing stores of data. But many tech companies also collect "
3137 "data out of a mistaken tech exceptionalist belief in the network effects of "
3138 "data. Network effects occur when each new user in a system increases its "
3139 "value. The classic example is fax machines: A single fax machine is of no "
3140 "use, two fax machines are of limited use, but every new fax machine that’s "
3141 "put to use after the first doubles the number of possible fax-to-fax links."
3142 msgstr ""
3143
3144 #. type: Content of: <book><chapter><sect1><para>
3145 msgid ""
3146 "Data mined for predictive systems doesn’t necessarily produce these "
3147 "dividends. Think of Netflix: The predictive value of the data mined from a "
3148 "million English-speaking Netflix viewers is hardly improved by the addition "
3149 "of one more user’s viewing data. Most of the data Netflix acquires after "
3150 "that first minimum viable sample duplicates existing data and produces only "
3151 "minimal gains. Meanwhile, retraining models with new data gets progressively "
3152 "more expensive as the number of data points increases, and manual tasks like "
3153 "labeling and validating data do not get cheaper at scale."
3154 msgstr ""
3155
3156 #. type: Content of: <book><chapter><sect1><para>
3157 msgid ""
3158 "Businesses pursue fads to the detriment of their profits all the time, "
3159 "especially when the businesses and their investors are not motivated by the "
3160 "prospect of becoming profitable but rather by the prospect of being acquired "
3161 "by a Big Tech giant or by having an IPO. For these firms, ticking faddish "
3162 "boxes like <quote>collects as much data as possible</quote> might realize a "
3163 "bigger return on investment than <quote>collects a business-appropriate "
3164 "quantity of data.</quote>"
3165 msgstr ""
3166
3167 #. type: Content of: <book><chapter><sect1><para>
3168 msgid ""
3169 "This is another harm of tech exceptionalism: The belief that more data "
3170 "always produces more profits in the form of more insights that can be "
3171 "translated into better mind-control rays drives firms to over-collect and "
3172 "over-retain data beyond all rationality. And since the firms are behaving "
3173 "irrationally, a good number of them will go out of business and become ghost "
3174 "ships whose cargo holds are stuffed full of data that can harm people in "
3175 "myriad ways — but which no one is responsible for antey longer. Even if the "
3176 "companies don’t go under, the data they collect is maintained behind the "
3177 "minimum viable security — just enough security to keep the company viable "
3178 "while it waits to get bought out by a tech giant, an amount calculated to "
3179 "spend not one penny more than is necessary on protecting data."
3180 msgstr ""
3181
3182 #. type: Content of: <book><chapter><sect1><title>
3183 msgid ""
3184 "How monopolies, not mind control, drive surveillance capitalism: The "
3185 "Snapchat story"
3186 msgstr ""
3187
3188 #. type: Content of: <book><chapter><sect1><para>
3189 msgid ""
3190 "For the first decade of its existence, Facebook competed with the social "
3191 "media giants of the day (Myspace, Orkut, etc.) by presenting itself as the "
3192 "pro-privacy alternative. Indeed, Facebook justified its walled garden — "
3193 "which let users bring in data from the web but blocked web services like "
3194 "Google Search from indexing and caching Facebook pages — as a pro-privacy "
3195 "measure that protected users from the surveillance-happy winners of the "
3196 "social media wars like Myspace."
3197 msgstr ""
3198
3199 #. type: Content of: <book><chapter><sect1><para>
3200 msgid ""
3201 "Despite frequent promises that it would never collect or analyze its users’ "
3202 "data, Facebook periodically created initiatives that did just that, like the "
3203 "creepy, ham-fisted Beacon tool, which spied on you as you moved around the "
3204 "web and then added your online activities to your public timeline, allowing "
3205 "your friends to monitor your browsing habits. Beacon sparked a user revolt. "
3206 "Every time, Facebook backed off from its surveillance initiative, but not "
3207 "all the way; inevitably, the new Facebook would be more surveilling than the "
3208 "old Facebook, though not quite as surveilling as the intermediate Facebook "
3209 "following the launch of the new product or service."
3210 msgstr ""
3211
3212 #. type: Content of: <book><chapter><sect1><para>
3213 msgid ""
3214 "The pace at which Facebook ramped up its surveillance efforts seems to have "
3215 "been set by Facebook’s competitive landscape. The more competitors Facebook "
3216 "had, the better it behaved. Every time a major competitor foundered, "
3217 "Facebook’s behavior <ulink url=\"https://papers.ssrn.com/sol3/papers.cfm?"
3218 "abstract_id=3247362\">got markedly worse</ulink>."
3219 msgstr ""
3220
3221 #. type: Content of: <book><chapter><sect1><para>
3222 msgid ""
3223 "All the while, Facebook was prodigiously acquiring companies, including a "
3224 "company called Onavo. Nominally, Onavo made a battery-monitoring mobile app. "
3225 "But the permissions that Onavo required were so expansive that the app was "
3226 "able to gather fine-grained telemetry on everything users did with their "
3227 "phones, including which apps they used and how they were using them."
3228 msgstr ""
3229
3230 #. type: Content of: <book><chapter><sect1><para>
3231 msgid ""
3232 "Through Onavo, Facebook discovered that it was losing market share to "
3233 "Snapchat, an app that — like Facebook a decade before — billed itself as the "
3234 "pro-privacy alternative to the status quo. Through Onavo, Facebook was able "
3235 "to mine data from the devices of Snapchat users, including both current and "
3236 "former Snapchat users. This spurred Facebook to acquire Instagram — some "
3237 "features of which competed with Snapchat — and then allowed Facebook to fine-"
3238 "tune Instagram’s features and sales pitch to erode Snapchat’s gains and "
3239 "ensure that Facebook would not have to face the kinds of competitive "
3240 "pressures it had earlier inflicted on Myspace and Orkut."
3241 msgstr ""
3242
3243 #. type: Content of: <book><chapter><sect1><para>
3244 msgid ""
3245 "The story of how Facebook crushed Snapchat reveals the relationship between "
3246 "monopoly and surveillance capitalism. Facebook combined surveillance with "
3247 "lax antitrust enforcement to spot the competitive threat of Snapchat on its "
3248 "horizon and then take decisive action against it. Facebook’s surveillance "
3249 "capitalism let it avert competitive pressure with anti-competitive tactics. "
3250 "Facebook users still want privacy — Facebook hasn’t used surveillance to "
3251 "brainwash them out of it — but they can’t get it because Facebook’s "
3252 "surveillance lets it destroy any hope of a rival service emerging that "
3253 "competes on privacy features."
3254 msgstr ""
3255
3256 #. type: Content of: <book><chapter><sect1><title>
3257 msgid "A monopoly over your friends"
3258 msgstr "Et monopol over vennene dine"
3259
3260 #. type: Content of: <book><chapter><sect1><para>
3261 msgid ""
3262 "A decentralization movement has tried to erode the dominance of Facebook and "
3263 "other Big Tech companies by fielding <quote>indieweb</quote> alternatives — "
3264 "Mastodon as a Twitter alternative, Diaspora as a Facebook alternative, etc. "
3265 "— but these efforts have failed to attain any kind of liftoff."
3266 msgstr ""
3267
3268 #. type: Content of: <book><chapter><sect1><para>
3269 msgid ""
3270 "Fundamentally, each of these services is hamstrung by the same problem: "
3271 "Every potential user for a Facebook or Twitter alternative has to convince "
3272 "all their friends to follow them to a decentralized web alternative in order "
3273 "to continue to realize the benefit of social media. For many of us, the only "
3274 "reason to have a Facebook account is that our friends have Facebook "
3275 "accounts, and the reason they have Facebook accounts is that <emphasis>we</"
3276 "emphasis> have Facebook accounts."
3277 msgstr ""
3278
3279 #. type: Content of: <book><chapter><sect1><para>
3280 msgid ""
3281 "All of this has conspired to make Facebook — and other dominant platforms — "
3282 "into <quote>kill zones</quote> that investors will not fund new entrants for."
3283 msgstr ""
3284
3285 #. type: Content of: <book><chapter><sect1><para>
3286 msgid ""
3287 "And yet, all of today’s tech giants came into existence despite the "
3288 "entrenched advantage of the companies that came before them. To understand "
3289 "how that happened, you have to understand both interoperability and "
3290 "adversarial interoperability."
3291 msgstr ""
3292
3293 #. type: Content of: <book><chapter><sect1><blockquote><para>
3294 msgid "The hard problem of our species is coordination."
3295 msgstr ""
3296
3297 #. type: Content of: <book><chapter><sect1><para>
3298 msgid ""
3299 "<quote>Interoperability</quote> is the ability of two technologies to work "
3300 "with one another: Anyone can make an LP that will play on any record player, "
3301 "anyone can make a filter you can install in your stove’s extractor fan, "
3302 "anyone can make gasoline for your car, anyone can make a USB phone charger "
3303 "that fits in your car’s cigarette lighter receptacle, anyone can make a "
3304 "light bulb that works in your light socket, anyone can make bread that will "
3305 "toast in your toaster."
3306 msgstr ""
3307
3308 #. type: Content of: <book><chapter><sect1><para>
3309 msgid ""
3310 "Interoperability is often a source of innovation and consumer benefit: Apple "
3311 "made the first commercially successful PC, but millions of independent "
3312 "software vendors made interoperable programs that ran on the Apple II Plus. "
3313 "The simple analog antenna inputs on the back of TVs first allowed cable "
3314 "operators to connect directly to TVs, then they allowed game console "
3315 "companies and then personal computer companies to use standard televisions "
3316 "as displays. Standard RJ-11 telephone jacks allowed for the production of "
3317 "phones from a variety of vendors in a variety of forms, from the free "
3318 "football-shaped phone that came with a <emphasis>Sports Illustrated</"
3319 "emphasis> subscription to business phones with speakers, hold functions, and "
3320 "so on and then answering machines and finally modems, paving the way for the "
3321 "internet revolution."
3322 msgstr ""
3323
3324 #. type: Content of: <book><chapter><sect1><para>
3325 msgid ""
3326 "<quote>Interoperability</quote> is often used interchangeably with "
3327 "<quote>standardization,</quote> which is the process when manufacturers and "
3328 "other stakeholders hammer out a set of agreed-upon rules for implementing a "
3329 "technology, such as the electrical plug on your wall, the CAN bus used by "
3330 "your car’s computer systems, or the HTML instructions that your browser "
3331 "interprets."
3332 msgstr ""
3333
3334 #. type: Content of: <book><chapter><sect1><para>
3335 msgid ""
3336 "But interoperability doesn’t require standardization — indeed, "
3337 "standardization often proceeds from the chaos of ad hoc interoperability "
3338 "measures. The inventor of the cigarette-lighter USB charger didn’t need to "
3339 "get permission from car manufacturers or even the manufacturers of the "
3340 "dashboard lighter subcomponent. The automakers didn’t take any "
3341 "countermeasures to prevent the use of these aftermarket accessories by their "
3342 "customers, but they also didn’t do anything to make life easier for the "
3343 "chargers’ manufacturers. This is a kind of <quote>neutral interoperability.</"
3344 "quote>"
3345 msgstr ""
3346
3347 #. type: Content of: <book><chapter><sect1><para>
3348 msgid ""
3349 "Beyond neutral interoperability, there is <quote>adversarial "
3350 "interoperability.</quote> That’s when a manufacturer makes a product that "
3351 "interoperates with another manufacturer’s product <emphasis>despite the "
3352 "second manufacturer’s objections</emphasis> and <emphasis>even if that means "
3353 "bypassing a security system designed to prevent interoperability</emphasis>."
3354 msgstr ""
3355
3356 #. type: Content of: <book><chapter><sect1><para>
3357 msgid ""
3358 "Probably the most familiar form of adversarial interoperability is third-"
3359 "party printer ink. Printer manufacturers claim that they sell printers below "
3360 "cost and that the only way they can recoup the losses they incur is by "
3361 "charging high markups on ink. To prevent the owners of printers from buying "
3362 "ink elsewhere, the printer companies deploy a suite of anti-customer "
3363 "security systems that detect and reject both refilled and third-party "
3364 "cartridges."
3365 msgstr ""
3366
3367 #. type: Content of: <book><chapter><sect1><para>
3368 msgid ""
3369 "Owners of printers take the position that HP and Epson and Brother are not "
3370 "charities and that customers for their wares have no obligation to help them "
3371 "survive, and so if the companies choose to sell their products at a loss, "
3372 "that’s their foolish choice and their consequences to live with. Likewise, "
3373 "competitors who make ink or refill kits observe that they don’t owe printer "
3374 "companies anything, and their erosion of printer companies’ margins are the "
3375 "printer companies’ problems, not their competitors’. After all, the printer "
3376 "companies shed no tears when they drive a refiller out of business, so why "
3377 "should the refillers concern themselves with the economic fortunes of the "
3378 "printer companies?"
3379 msgstr ""
3380
3381 #. type: Content of: <book><chapter><sect1><para>
3382 msgid ""
3383 "Adversarial interoperability has played an outsized role in the history of "
3384 "the tech industry: from the founding of the <quote>alt.*</quote> Usenet "
3385 "hierarchy (which was started against the wishes of Usenet’s maintainers and "
3386 "which grew to be bigger than all of Usenet combined) to the browser wars "
3387 "(when Netscape and Microsoft devoted massive engineering efforts to making "
3388 "their browsers incompatible with the other’s special commands and "
3389 "peccadilloes) to Facebook (whose success was built in part by helping its "
3390 "new users stay in touch with friends they’d left behind on Myspace because "
3391 "Facebook supplied them with a tool that scraped waiting messages from "
3392 "Myspace and imported them into Facebook, effectively creating an Facebook-"
3393 "based Myspace reader)."
3394 msgstr ""
3395
3396 #. type: Content of: <book><chapter><sect1><para>
3397 msgid ""
3398 "Today, incumbency is seen as an unassailable advantage. Facebook is where "
3399 "all of your friends are, so no one can start a Facebook competitor. But "
3400 "adversarial compatibility reverses the competitive advantage: If you were "
3401 "allowed to compete with Facebook by providing a tool that imported all your "
3402 "users’ waiting Facebook messages into an environment that competed on lines "
3403 "that Facebook couldn’t cross, like eliminating surveillance and ads, then "
3404 "Facebook would be at a huge disadvantage. It would have assembled all "
3405 "possible ex-Facebook users into a single, easy-to-find service; it would "
3406 "have educated them on how a Facebook-like service worked and what its "
3407 "potential benefits were; and it would have provided an easy means for "
3408 "disgruntled Facebook users to tell their friends where they might expect "
3409 "better treatment."
3410 msgstr ""
3411
3412 #. type: Content of: <book><chapter><sect1><para>
3413 msgid ""
3414 "Adversarial interoperability was once the norm and a key contributor to the "
3415 "dynamic, vibrant tech scene, but now it is stuck behind a thicket of laws "
3416 "and regulations that add legal risks to the tried-and-true tactics of "
3417 "adversarial interoperability. New rules and new interpretations of existing "
3418 "rules mean that a would-be adversarial interoperator needs to steer clear of "
3419 "claims under copyright, terms of service, trade secrecy, tortious "
3420 "interference, and patent."
3421 msgstr ""
3422
3423 #. type: Content of: <book><chapter><sect1><para>
3424 msgid ""
3425 "In the absence of a competitive market, lawmakers have resorted to assigning "
3426 "expensive, state-like duties to Big Tech firms, such as automatically "
3427 "filtering user contributions for copyright infringement or terrorist and "
3428 "extremist content or detecting and preventing harassment in real time or "
3429 "controlling access to sexual material."
3430 msgstr ""
3431
3432 #. type: Content of: <book><chapter><sect1><para>
3433 msgid ""
3434 "These measures put a floor under how small we can make Big Tech because only "
3435 "the very largest companies can afford the humans and automated filters "
3436 "needed to perform these duties."
3437 msgstr ""
3438
3439 #. type: Content of: <book><chapter><sect1><para>
3440 msgid ""
3441 "But that’s not the only way in which making platforms responsible for "
3442 "policing their users undermines competition. A platform that is expected to "
3443 "police its users’ conduct must prevent many vital adversarial "
3444 "interoperability techniques lest these subvert its policing measures. For "
3445 "example, if someone using a Twitter replacement like Mastodon is able to "
3446 "push messages into Twitter and read messages out of Twitter, they could "
3447 "avoid being caught by automated systems that detect and prevent harassment "
3448 "(such as systems that use the timing of messages or IP-based rules to make "
3449 "guesses about whether someone is a harasser)."
3450 msgstr ""
3451
3452 #. type: Content of: <book><chapter><sect1><para>
3453 msgid ""
3454 "To the extent that we are willing to let Big Tech police itself — rather "
3455 "than making Big Tech small enough that users can leave bad platforms for "
3456 "better ones and small enough that a regulation that simply puts a platform "
3457 "out of business will not destroy billions of users’ access to their "
3458 "communities and data — we build the case that Big Tech should be able to "
3459 "block its competitors and make it easier for Big Tech to demand legal "
3460 "enforcement tools to ban and punish attempts at adversarial interoperability."
3461 msgstr ""
3462
3463 #. type: Content of: <book><chapter><sect1><para>
3464 msgid ""
3465 "Ultimately, we can try to fix Big Tech by making it responsible for bad acts "
3466 "by its users, or we can try to fix the internet by cutting Big Tech down to "
3467 "size. But we can’t do both. To replace today’s giant products with "
3468 "pluralistic protocols, we need to clear the legal thicket that prevents "
3469 "adversarial interoperability so that tomorrow’s nimble, personal, small-"
3470 "scale products can federate themselves with giants like Facebook, allowing "
3471 "the users who’ve left to continue to communicate with users who haven’t left "
3472 "yet, reaching tendrils over Facebook’s garden wall that Facebook’s trapped "
3473 "users can use to scale the walls and escape to the global, open web."
3474 msgstr ""
3475
3476 #. type: Content of: <book><chapter><sect1><title>
3477 msgid "Fake news is an epistemological crisis"
3478 msgstr ""
3479
3480 #. type: Content of: <book><chapter><sect1><para>
3481 msgid ""
3482 "Tech is not the only industry that has undergone massive concentration since "
3483 "the Reagan era. Virtually every major industry — from oil to newspapers to "
3484 "meatpacking to sea freight to eyewear to online pornography — has become a "
3485 "clubby oligarchy that just a few players dominate."
3486 msgstr ""
3487
3488 #. type: Content of: <book><chapter><sect1><para>
3489 msgid ""
3490 "At the same time, every industry has become something of a tech industry as "
3491 "general-purpose computers and general-purpose networks and the promise of "
3492 "efficiencies through data-driven analysis infuse every device, process, and "
3493 "firm with tech."
3494 msgstr ""
3495
3496 #. type: Content of: <book><chapter><sect1><para>
3497 msgid ""
3498 "This phenomenon of industrial concentration is part of a wider story about "
3499 "wealth concentration overall as a smaller and smaller number of people own "
3500 "more and more of our world. This concentration of both wealth and industries "
3501 "means that our political outcomes are increasingly beholden to the parochial "
3502 "interests of the people and companies with all the money."
3503 msgstr ""
3504
3505 #. type: Content of: <book><chapter><sect1><para>
3506 msgid ""
3507 "That means that whenever a regulator asks a question with an obvious, "
3508 "empirical answer (<quote>Are humans causing climate change?</quote> or "
3509 "<quote>Should we let companies conduct commercial mass surveillance?</quote> "
3510 "or <quote>Does society benefit from allowing network neutrality violations?</"
3511 "quote>), the answer that comes out is only correct if that correctness meets "
3512 "with the approval of rich people and the industries that made them so "
3513 "wealthy."
3514 msgstr ""
3515
3516 #. type: Content of: <book><chapter><sect1><para>
3517 msgid ""
3518 "Rich people have always played an outsized role in politics and more so "
3519 "since the Supreme Court’s <emphasis>Citizens United</emphasis> decision "
3520 "eliminated key controls over political spending. Widening inequality and "
3521 "wealth concentration means that the very richest people are now a lot richer "
3522 "and can afford to spend a lot more money on political projects than ever "
3523 "before. Think of the Koch brothers or George Soros or Bill Gates."
3524 msgstr ""
3525
3526 #. type: Content of: <book><chapter><sect1><para>
3527 msgid ""
3528 "But the policy distortions of rich individuals pale in comparison to the "
3529 "policy distortions that concentrated industries are capable of. The "
3530 "companies in highly concentrated industries are much more profitable than "
3531 "companies in competitive industries — no competition means not having to "
3532 "reduce prices or improve quality to win customers — leaving them with bigger "
3533 "capital surpluses to spend on lobbying."
3534 msgstr ""
3535
3536 #. type: Content of: <book><chapter><sect1><para>
3537 msgid ""
3538 "Concentrated industries also find it easier to collaborate on policy "
3539 "objectives than competitive ones. When all the top execs from your industry "
3540 "can fit around a single boardroom table, they often do. And <emphasis>when</"
3541 "emphasis> they do, they can forge a consensus position on regulation."
3542 msgstr ""
3543
3544 #. type: Content of: <book><chapter><sect1><para>
3545 msgid ""
3546 "Rising through the ranks in a concentrated industry generally means working "
3547 "at two or three of the big companies. When there are only relatively few "
3548 "companies in a given industry, each company has a more ossified executive "
3549 "rank, leaving ambitious execs with fewer paths to higher positions unless "
3550 "they are recruited to a rival. This means that the top execs in concentrated "
3551 "industries are likely to have been colleagues at some point and socialize in "
3552 "the same circles — connected through social ties or, say, serving as "
3553 "trustees for each others’ estates. These tight social bonds foster a "
3554 "collegial, rather than competitive, attitude."
3555 msgstr ""
3556
3557 #. type: Content of: <book><chapter><sect1><para>
3558 msgid ""
3559 "Highly concentrated industries also present a regulatory conundrum. When an "
3560 "industry is dominated by just four or five companies, the only people who "
3561 "are likely to truly understand the industry’s practices are its veteran "
3562 "executives. This means that top regulators are often former execs of the "
3563 "companies they are supposed to be regulating. These turns in government are "
3564 "often tacitly understood to be leaves of absence from industry, with former "
3565 "employers welcoming their erstwhile watchdogs back into their executive "
3566 "ranks once their terms have expired."
3567 msgstr ""
3568
3569 #. type: Content of: <book><chapter><sect1><para>
3570 msgid ""
3571 "All this is to say that the tight social bonds, small number of firms, and "
3572 "regulatory capture of concentrated industries give the companies that "
3573 "comprise them the power to dictate many, if not all, of the regulations that "
3574 "bind them."
3575 msgstr ""
3576
3577 #. type: Content of: <book><chapter><sect1><para>
3578 msgid ""
3579 "This is increasingly obvious. Whether it’s payday lenders <ulink url="
3580 "\"https://www.washingtonpost.com/business/2019/02/25/how-payday-lending-"
3581 "industry-insider-tilted-academic-research-its-favor/\">winning the right to "
3582 "practice predatory lending</ulink> or Apple <ulink url=\"https://www.vice."
3583 "com/en_us/article/mgxayp/source-apple-will-fight-right-to-repair-legislation"
3584 "\">winning the right to decide who can fix your phone</ulink> or Google and "
3585 "Facebook winning the right to breach your private data without suffering "
3586 "meaningful consequences or victories for pipeline companies or impunity for "
3587 "opioid manufacturers or massive tax subsidies for incredibly profitable "
3588 "dominant businesses, it’s increasingly apparent that many of our official, "
3589 "evidence-based truth-seeking processes are, in fact, auctions for sale to "
3590 "the highest bidder."
3591 msgstr ""
3592
3593 #. type: Content of: <book><chapter><sect1><para>
3594 msgid ""
3595 "It’s really impossible to overstate what a terrifying prospect this is. We "
3596 "live in an incredibly high-tech society, and none of us could acquire the "
3597 "expertise to evaluate every technological proposition that stands between us "
3598 "and our untimely, horrible deaths. You might devote your life to acquiring "
3599 "the media literacy to distinguish good scientific journals from corrupt pay-"
3600 "for-play lookalikes and the statistical literacy to evaluate the quality of "
3601 "the analysis in the journals as well as the microbiology and epidemiology "
3602 "knowledge to determine whether you can trust claims about the safety of "
3603 "vaccines — but that would still leave you unqualified to judge whether the "
3604 "wiring in your home will give you a lethal shock <emphasis>and</emphasis> "
3605 "whether your car’s brakes’ software will cause them to fail unpredictably "
3606 "<emphasis>and</emphasis> whether the hygiene standards at your butcher are "
3607 "sufficient to keep you from dying after you finish your dinner."
3608 msgstr ""
3609
3610 #. type: Content of: <book><chapter><sect1><para>
3611 msgid ""
3612 "In a world as complex as this one, we have to defer to authorities, and we "
3613 "keep them honest by making those authorities accountable to us and binding "
3614 "them with rules to prevent conflicts of interest. We can’t possibly acquire "
3615 "the expertise to adjudicate conflicting claims about the best way to make "
3616 "the world safe and prosperous, but we <emphasis>can</emphasis> determine "
3617 "whether the adjudication process itself is trustworthy."
3618 msgstr ""
3619
3620 #. type: Content of: <book><chapter><sect1><para>
3621 msgid "Right now, it’s obviously not."
3622 msgstr ""
3623
3624 #. type: Content of: <book><chapter><sect1><para>
3625 msgid ""
3626 "The past 40 years of rising inequality and industry concentration, together "
3627 "with increasingly weak accountability and transparency for expert agencies, "
3628 "has created an increasingly urgent sense of impending doom, the sense that "
3629 "there are vast conspiracies afoot that operate with tacit official approval "
3630 "despite the likelihood they are working to better themselves by ruining the "
3631 "rest of us."
3632 msgstr ""
3633
3634 #. type: Content of: <book><chapter><sect1><para>
3635 msgid ""
3636 "For example, it’s been decades since Exxon’s own scientists concluded that "
3637 "its products would render the Earth uninhabitable by humans. And yet those "
3638 "decades were lost to us, in large part because Exxon lobbied governments and "
3639 "sowed doubt about the dangers of its products and did so with the "
3640 "cooperation of many public officials. When the survival of you and everyone "
3641 "you love is threatened by conspiracies, it’s not unreasonable to start "
3642 "questioning the things you think you know in an attempt to determine whether "
3643 "they, too, are the outcome of another conspiracy."
3644 msgstr ""
3645
3646 #. type: Content of: <book><chapter><sect1><para>
3647 msgid ""
3648 "The collapse of the credibility of our systems for divining and upholding "
3649 "truths has left us in a state of epistemological chaos. Once, most of us "
3650 "might have assumed that the system was working and that our regulations "
3651 "reflected our best understanding of the empirical truths of the world as "
3652 "they were best understood — now we have to find our own experts to help us "
3653 "sort the true from the false."
3654 msgstr ""
3655
3656 #. type: Content of: <book><chapter><sect1><para>
3657 msgid ""
3658 "If you’re like me, you probably believe that vaccines are safe, but you "
3659 "(like me) probably also can’t explain the microbiology or statistics. Few of "
3660 "us have the math skills to review the literature on vaccine safety and "
3661 "describe why their statistical reasoning is sound. Likewise, few of us can "
3662 "review the stats in the (now discredited) literature on opioid safety and "
3663 "explain how those stats were manipulated. Both vaccines and opioids were "
3664 "embraced by medical authorities, after all, and one is safe while the other "
3665 "could ruin your life. You’re left with a kind of inchoate constellation of "
3666 "rules of thumb about which experts you trust to fact-check controversial "
3667 "claims and then to explain how all those respectable doctors with their peer-"
3668 "reviewed research on opioid safety <emphasis>were</emphasis> an aberration "
3669 "and then how you know that the doctors writing about vaccine safety are "
3670 "<emphasis>not</emphasis> an aberration."
3671 msgstr ""
3672
3673 #. type: Content of: <book><chapter><sect1><para>
3674 msgid ""
3675 "I’m 100% certain that vaccinating is safe and effective, but I’m also at "
3676 "something of a loss to explain exactly, <emphasis>precisely,</emphasis> why "
3677 "I believe this, given all the corruption I know about and the many times the "
3678 "stamp of certainty has turned out to be a parochial lie told to further "
3679 "enrich the super rich."
3680 msgstr ""
3681
3682 #. type: Content of: <book><chapter><sect1><para>
3683 msgid ""
3684 "Fake news — conspiracy theories, racist ideologies, scientific denialism — "
3685 "has always been with us. What’s changed today is not the mix of ideas in the "
3686 "public discourse but the popularity of the worst ideas in that mix. "
3687 "Conspiracy and denial have skyrocketed in lockstep with the growth of Big "
3688 "Inequality, which has also tracked the rise of Big Tech and Big Pharma and "
3689 "Big Wrestling and Big Car and Big Movie Theater and Big Everything Else."
3690 msgstr ""
3691
3692 #. type: Content of: <book><chapter><sect1><para>
3693 msgid ""
3694 "No one can say for certain why this has happened, but the two dominant camps "
3695 "are idealism (the belief that the people who argue for these conspiracies "
3696 "have gotten better at explaining them, maybe with the help of machine-"
3697 "learning tools) or materialism (the ideas have become more attractive "
3698 "because of material conditions in the world)."
3699 msgstr ""
3700
3701 #. type: Content of: <book><chapter><sect1><para>
3702 msgid ""
3703 "I’m a materialist. I’ve been exposed to the arguments of conspiracy "
3704 "theorists all my life, and I have not experienced any qualitative leap in "
3705 "the quality of those arguments."
3706 msgstr ""
3707
3708 #. type: Content of: <book><chapter><sect1><para>
3709 msgid ""
3710 "The major difference is in the world, not the arguments. In a time where "
3711 "actual conspiracies are commonplace, conspiracy theories acquire a ring of "
3712 "plausibility."
3713 msgstr ""
3714
3715 #. type: Content of: <book><chapter><sect1><para>
3716 msgid ""
3717 "We have always had disagreements about what’s true, but today, we have a "
3718 "disagreement over how we know whether something is true. This is an "
3719 "epistemological crisis, not a crisis over belief. It’s a crisis over the "
3720 "credibility of our truth-seeking exercises, from scientific journals (in an "
3721 "era where the biggest journal publishers have been caught producing pay-to-"
3722 "play journals for junk science) to regulations (in an era where regulators "
3723 "are routinely cycling in and out of business) to education (in an era where "
3724 "universities are dependent on corporate donations to keep their lights on)."
3725 msgstr ""
3726
3727 #. type: Content of: <book><chapter><sect1><para>
3728 msgid ""
3729 "Targeting — surveillance capitalism — makes it easier to find people who are "
3730 "undergoing this epistemological crisis, but it doesn’t create the crisis. "
3731 "For that, you need to look to corruption."
3732 msgstr ""
3733
3734 #. type: Content of: <book><chapter><sect1><para>
3735 msgid ""
3736 "And, conveniently enough, it’s corruption that allows surveillance "
3737 "capitalism to grow by dismantling monopoly protections, by permitting "
3738 "reckless collection and retention of personal data, by allowing ads to be "
3739 "targeted in secret, and by foreclosing on the possibility of going somewhere "
3740 "else where you might continue to enjoy your friends without subjecting "
3741 "yourself to commercial surveillance."
3742 msgstr ""
3743
3744 #. type: Content of: <book><chapter><sect1><title>
3745 msgid "Tech is different"
3746 msgstr ""
3747
3748 #. type: Content of: <book><chapter><sect1><para>
3749 msgid ""
3750 "I reject both iterations of technological exceptionalism. I reject the idea "
3751 "that tech is uniquely terrible and led by people who are greedier or worse "
3752 "than the leaders of other industries, and I reject the idea that tech is so "
3753 "good — or so intrinsically prone to concentration — that it can’t be blamed "
3754 "for its present-day monopolistic status."
3755 msgstr ""
3756
3757 #. type: Content of: <book><chapter><sect1><para>
3758 msgid ""
3759 "I think tech is just another industry, albeit one that grew up in the "
3760 "absence of real monopoly constraints. It may have been first, but it isn’t "
3761 "the worst nor will it be the last."
3762 msgstr ""
3763
3764 #. type: Content of: <book><chapter><sect1><para>
3765 msgid ""
3766 "But there’s one way in which I <emphasis>am</emphasis> a tech "
3767 "exceptionalist. I believe that online tools are the key to overcoming "
3768 "problems that are much more urgent than tech monopolization: climate change, "
3769 "inequality, misogyny, and discrimination on the basis of race, gender "
3770 "identity, and other factors. The internet is how we will recruit people to "
3771 "fight those fights, and how we will coordinate their labor. Tech is not a "
3772 "substitute for democratic accountability, the rule of law, fairness, or "
3773 "stability — but it’s a means to achieve these things."
3774 msgstr ""
3775
3776 #. type: Content of: <book><chapter><sect1><para>
3777 msgid ""
3778 "The hard problem of our species is coordination. Everything from climate "
3779 "change to social change to running a business to making a family work can be "
3780 "viewed as a collective action problem."
3781 msgstr ""
3782
3783 #. type: Content of: <book><chapter><sect1><para>
3784 msgid ""
3785 "The internet makes it easier than at any time before to find people who want "
3786 "to work on a project with you — hence the success of free and open-source "
3787 "software, crowdfunding, and racist terror groups — and easier than ever to "
3788 "coordinate the work you do."
3789 msgstr ""
3790
3791 #. type: Content of: <book><chapter><sect1><para>
3792 msgid ""
3793 "The internet and the computers we connect to it also possess an exceptional "
3794 "quality: general-purposeness. The internet is designed to allow any two "
3795 "parties to communicate any data, using any protocol, without permission from "
3796 "anyone else. The only production design we have for computers is the general-"
3797 "purpose, <quote>Turing complete</quote> computer that can run every program "
3798 "we can express in symbolic logic."
3799 msgstr ""
3800
3801 #. type: Content of: <book><chapter><sect1><para>
3802 msgid ""
3803 "This means that every time someone with a special communications need "
3804 "invests in infrastructure and techniques to make the internet faster, "
3805 "cheaper, and more robust, this benefit redounds to everyone else who is "
3806 "using the internet to communicate. And this also means that every time "
3807 "someone with a special computing need invests to make computers faster, "
3808 "cheaper, and more robust, every other computing application is a potential "
3809 "beneficiary of this work."
3810 msgstr ""
3811
3812 #. type: Content of: <book><chapter><sect1><para>
3813 msgid ""
3814 "For these reasons, every type of communication is gradually absorbed into "
3815 "the internet, and every type of device — from airplanes to pacemakers — "
3816 "eventually becomes a computer in a fancy case."
3817 msgstr ""
3818 "På grunn av dette, vil enhver form for kommunikasjon gradvis absorberes inn "
3819 "i Internett, og enhver type dings — fra fly til pacemakere — på sikt bli en "
3820 "datamaskin i en stilig boks."
3821
3822 #. type: Content of: <book><chapter><sect1><para>
3823 msgid ""
3824 "While these considerations don’t preclude regulating networks and computers, "
3825 "they do call for gravitas and caution when doing so because changes to "
3826 "regulatory frameworks could ripple out to have unintended consequences in "
3827 "many, many other domains."
3828 msgstr ""
3829
3830 #. type: Content of: <book><chapter><sect1><para>
3831 msgid ""
3832 "The upshot of this is that our best hope of solving the big coordination "
3833 "problems — climate change, inequality, etc. — is with free, fair, and open "
3834 "tech. Our best hope of keeping tech free, fair, and open is to exercise "
3835 "caution in how we regulate tech and to attend closely to the ways in which "
3836 "interventions to solve one problem might create problems in other domains."
3837 msgstr ""
3838
3839 #. type: Content of: <book><chapter><sect1><title>
3840 msgid "Ownership of facts"
3841 msgstr "Eierskap til fakta"
3842
3843 #. type: Content of: <book><chapter><sect1><para>
3844 msgid ""
3845 "Big Tech has a funny relationship with information. When you’re generating "
3846 "information — anything from the location data streaming off your mobile "
3847 "device to the private messages you send to friends on a social network — it "
3848 "claims the rights to make unlimited use of that data."
3849 msgstr ""
3850
3851 #. type: Content of: <book><chapter><sect1><para>
3852 msgid ""
3853 "But when you have the audacity to turn the tables — to use a tool that "
3854 "blocks ads or slurps your waiting updates out of a social network and puts "
3855 "them in another app that lets you set your own priorities and suggestions or "
3856 "crawls their system to allow you to start a rival business — they claim that "
3857 "you’re stealing from them."
3858 msgstr ""
3859
3860 #. type: Content of: <book><chapter><sect1><para>
3861 msgid ""
3862 "The thing is, information is a very bad fit for any kind of private property "
3863 "regime. Property rights are useful for establishing markets that can lead to "
3864 "the effective development of fallow assets. These markets depend on clear "
3865 "titles to ensure that the things being bought and sold in them can, in fact, "
3866 "be bought and sold."
3867 msgstr ""
3868
3869 #. type: Content of: <book><chapter><sect1><para>
3870 msgid ""
3871 "Information rarely has such a clear title. Take phone numbers: There’s "
3872 "clearly something going wrong when Facebook slurps up millions of users’ "
3873 "address books and uses the phone numbers it finds in them to plot out social "
3874 "graphs and fill in missing information about other users."
3875 msgstr ""
3876
3877 #. type: Content of: <book><chapter><sect1><para>
3878 msgid ""
3879 "But the phone numbers Facebook nonconsensually acquires in this transaction "
3880 "are not the <quote>property</quote> of the users they’re taken from nor do "
3881 "they belong to the people whose phones ring when you dial those numbers. The "
3882 "numbers are mere integers, 10 digits in the U.S. and Canada, and they "
3883 "appear in millions of places, including somewhere deep in pi as well as "
3884 "numerous other contexts. Giving people ownership titles to integers is an "
3885 "obviously terrible idea."
3886 msgstr ""
3887
3888 #. type: Content of: <book><chapter><sect1><para>
3889 msgid ""
3890 "Likewise for the facts that Facebook and other commercial surveillance "
3891 "operators acquire about us, like that we are the children of our parents or "
3892 "the parents to our children or that we had a conversation with someone else "
3893 "or went to a public place. These data points can’t be property in the sense "
3894 "that your house or your shirt is your property because the title to them is "
3895 "intrinsically muddy: Does your mom own the fact that she is your mother? Do "
3896 "you? Do both of you? What about your dad — does he own this fact too, or "
3897 "does he have to license the fact from you (or your mom or both of you) in "
3898 "order to use this fact? What about the hundreds or thousands of other people "
3899 "who know these facts?"
3900 msgstr ""
3901
3902 #. type: Content of: <book><chapter><sect1><para>
3903 msgid ""
3904 "If you go to a Black Lives Matter demonstration, do the other demonstrators "
3905 "need your permission to post their photos from the event? The online fights "
3906 "over <ulink url=\"https://www.wired.com/story/how-to-take-photos-at-protests/"
3907 "\">when and how to post photos from demonstrations</ulink> reveal a nuanced, "
3908 "complex issue that cannot be easily hand-waved away by giving one party a "
3909 "property right that everyone else in the mix has to respect."
3910 msgstr ""
3911
3912 #. type: Content of: <book><chapter><sect1><para>
3913 msgid ""
3914 "The fact that information isn’t a good fit with property and markets doesn’t "
3915 "mean that it’s not valuable. Babies aren’t property, but they’re inarguably "
3916 "valuable. In fact, we have a whole set of rules just for babies as well as a "
3917 "subset of those rules that apply to humans more generally. Someone who "
3918 "argues that babies won’t be truly valuable until they can be bought and sold "
3919 "like loaves of bread would be instantly and rightfully condemned as a "
3920 "monster."
3921 msgstr ""
3922
3923 #. type: Content of: <book><chapter><sect1><para>
3924 msgid ""
3925 "It’s tempting to reach for the property hammer when Big Tech treats your "
3926 "information like a nail — not least because Big Tech are such prolific "
3927 "abusers of property hammers when it comes to <emphasis>their</emphasis> "
3928 "information. But this is a mistake. If we allow markets to dictate the use "
3929 "of our information, then we’ll find that we’re sellers in a buyers’ market "
3930 "where the Big Tech monopolies set a price for our data that is so low as to "
3931 "be insignificant or, more likely, set at a nonnegotiable price of zero in a "
3932 "click-through agreement that you don’t have the opportunity to modify."
3933 msgstr ""
3934
3935 #. type: Content of: <book><chapter><sect1><para>
3936 msgid ""
3937 "Meanwhile, establishing property rights over information will create "
3938 "insurmountable barriers to independent data processing. Imagine that we "
3939 "require a license to be negotiated when a translated document is compared "
3940 "with its original, something Google has done and continues to do billions of "
3941 "times to train its automated language translation tools. Google can afford "
3942 "this, but independent third parties cannot. Google can staff a clearances "
3943 "department to negotiate one-time payments to the likes of the EU (one of the "
3944 "major repositories of translated documents) while independent watchdogs "
3945 "wanting to verify that the translations are well-prepared, or to root out "
3946 "bias in translations, will find themselves needing a staffed-up legal "
3947 "department and millions for licenses before they can even get started."
3948 msgstr ""
3949
3950 #. type: Content of: <book><chapter><sect1><para>
3951 msgid ""
3952 "The same goes for things like search indexes of the web or photos of "
3953 "peoples’ houses, which have become contentious thanks to Google’s Street "
3954 "View project. Whatever problems may exist with Google’s photographing of "
3955 "street scenes, resolving them by letting people decide who can take pictures "
3956 "of the facades of their homes from a public street will surely create even "
3957 "worse ones. Think of how street photography is important for newsgathering — "
3958 "including informal newsgathering, like photographing abuses of authority — "
3959 "and how being able to document housing and street life are important for "
3960 "contesting eminent domain, advocating for social aid, reporting planning and "
3961 "zoning violations, documenting discriminatory and unequal living conditions, "
3962 "and more."
3963 msgstr ""
3964
3965 #. type: Content of: <book><chapter><sect1><para>
3966 msgid ""
3967 "The ownership of facts is antithetical to many kinds of human progress. It’s "
3968 "hard to imagine a rule that limits Big Tech’s exploitation of our collective "
3969 "labors without inadvertently banning people from gathering data on online "
3970 "harassment or compiling indexes of changes in language or simply "
3971 "investigating how the platforms are shaping our discourse — all of which "
3972 "require scraping data that other people have created and subjecting it to "
3973 "scrutiny and analysis."
3974 msgstr ""
3975
3976 #. type: Content of: <book><chapter><sect1><title>
3977 msgid "Persuasion works… slowly"
3978 msgstr "Overtalelse virker… sakte"
3979
3980 #. type: Content of: <book><chapter><sect1><para>
3981 msgid ""
3982 "The platforms may oversell their ability to persuade people, but obviously, "
3983 "persuasion works sometimes. Whether it’s the private realm that LGBTQ people "
3984 "used to recruit allies and normalize sexual diversity or the decadeslong "
3985 "project to convince people that markets are the only efficient way to solve "
3986 "complicated resource allocation problems, it’s clear that our societal "
3987 "attitudes <emphasis>can</emphasis> change."
3988 msgstr ""
3989
3990 #. type: Content of: <book><chapter><sect1><para>
3991 msgid ""
3992 "The project of shifting societal attitudes is a game of inches and years. "
3993 "For centuries, svengalis have purported to be able to accelerate this "
3994 "process, but even the most brutal forms of propaganda have struggled to make "
3995 "permanent changes. Joseph Goebbels was able to subject Germans to daily, "
3996 "mandatory, hourslong radio broadcasts, to round up and torture and murder "
3997 "dissidents, and to seize full control over their children’s education while "
3998 "banning any literature, broadcasts, or films that did not comport with his "
3999 "worldview."
4000 msgstr ""
4001
4002 #. type: Content of: <book><chapter><sect1><para>
4003 msgid ""
4004 "Yet, after 12 years of terror, once the war ended, Nazi ideology was largely "
4005 "discredited in both East and West Germany, and a program of national truth "
4006 "and reconciliation was put in its place. Racism and authoritarianism were "
4007 "never fully abolished in Germany, but neither were the majority of Germans "
4008 "irrevocably convinced of Nazism — and the rise of racist authoritarianism in "
4009 "Germany today tells us that the liberal attitudes that replaced Nazism were "
4010 "no more permanent than Nazism itself."
4011 msgstr ""
4012
4013 #. type: Content of: <book><chapter><sect1><para>
4014 msgid ""
4015 "Racism and authoritarianism have also always been with us. Anyone who’s "
4016 "reviewed the kind of messages and arguments that racists put forward today "
4017 "would be hard-pressed to say that they have gotten better at presenting "
4018 "their ideas. The same pseudoscience, appeals to fear, and circular logic "
4019 "that racists presented in the 1980s, when the cause of white supremacy was "
4020 "on the wane, are to be found in the communications of leading white "
4021 "nationalists today."
4022 msgstr ""
4023
4024 #. type: Content of: <book><chapter><sect1><para>
4025 msgid ""
4026 "If racists haven’t gotten more convincing in the past decade, then how is it "
4027 "that more people were convinced to be openly racist at that time? I believe "
4028 "that the answer lies in the material world, not the world of ideas. The "
4029 "ideas haven’t gotten more convincing, but people have become more afraid. "
4030 "Afraid that the state can’t be trusted to act as an honest broker in life-or-"
4031 "death decisions, from those regarding the management of the economy to the "
4032 "regulation of painkillers to the rules for handling private information. "
4033 "Afraid that the world has become a game of musical chairs in which the "
4034 "chairs are being taken away at a never-before-seen rate. Afraid that justice "
4035 "for others will come at their expense. Monopolism isn’t the cause of these "
4036 "fears, but the inequality and material desperation and policy malpractice "
4037 "that monopolism contributes to is a significant contributor to these "
4038 "conditions. Inequality creates the conditions for both conspiracies and "
4039 "violent racist ideologies, and then surveillance capitalism lets "
4040 "opportunists target the fearful and the conspiracy-minded."
4041 msgstr ""
4042
4043 #. type: Content of: <book><chapter><sect1><title>
4044 msgid "Paying won’t help"
4045 msgstr "Det hjelper ikke å betale"
4046
4047 #. type: Content of: <book><chapter><sect1><para>
4048 msgid ""
4049 "As the old saw goes, <quote>If you’re not paying for the product, you’re the "
4050 "product.</quote>"
4051 msgstr ""
4052
4053 #. type: Content of: <book><chapter><sect1><para>
4054 msgid ""
4055 "It’s a commonplace belief today that the advent of free, ad-supported media "
4056 "was the original sin of surveillance capitalism. The reasoning is that the "
4057 "companies that charged for access couldn’t <quote>compete with free</quote> "
4058 "and so they were driven out of business. Their ad-supported competitors, "
4059 "meanwhile, declared open season on their users’ data in a bid to improve "
4060 "their ad targeting and make more money and then resorted to the most "
4061 "sensationalist tactics to generate clicks on those ads. If only we’d pay for "
4062 "media again, we’d have a better, more responsible, more sober discourse that "
4063 "would be better for democracy."
4064 msgstr ""
4065
4066 #. type: Content of: <book><chapter><sect1><para>
4067 msgid ""
4068 "But the degradation of news products long precedes the advent of ad-"
4069 "supported online news. Long before newspapers were online, lax antitrust "
4070 "enforcement had opened the door for unprecedented waves of consolidation and "
4071 "roll-ups in newsrooms. Rival newspapers were merged, reporters and ad sales "
4072 "staff were laid off, physical plants were sold and leased back, leaving the "
4073 "companies loaded up with debt through leveraged buyouts and subsequent "
4074 "profit-taking by the new owners. In other words, it wasn’t merely shifts in "
4075 "the classified advertising market, which was long held to be the primary "
4076 "driver in the decline of the traditional newsroom, that made news companies "
4077 "unable to adapt to the internet — it was monopolism."
4078 msgstr ""
4079
4080 #. type: Content of: <book><chapter><sect1><para>
4081 msgid ""
4082 "Then, as news companies <emphasis>did</emphasis> come online, the ad "
4083 "revenues they commanded dropped even as the number of internet users (and "
4084 "thus potential online readers) increased. That shift was a function of "
4085 "consolidation in the ad sales market, with Google and Facebook emerging as "
4086 "duopolists who made more money every year from advertising while paying less "
4087 "and less of it to the publishers whose work the ads appeared alongside. "
4088 "Monopolism created a buyer’s market for ad inventory with Facebook and "
4089 "Google acting as gatekeepers."
4090 msgstr ""
4091
4092 #. type: Content of: <book><chapter><sect1><para>
4093 msgid ""
4094 "Paid services continue to exist alongside free ones, and often it is these "
4095 "paid services — anxious to prevent people from bypassing their paywalls or "
4096 "sharing paid media with freeloaders — that exert the most control over their "
4097 "customers. Apple’s iTunes and App Stores are paid services, but to maximize "
4098 "their profitability, Apple has to lock its platforms so that third parties "
4099 "can’t make compatible software without permission. These locks allow the "
4100 "company to exercise both editorial control (enabling it to exclude <ulink "
4101 "url=\"https://ncac.org/news/blog/does-apples-strict-app-store-content-policy-"
4102 "limit-freedom-of-expression\">controversial political material</ulink>) and "
4103 "technological control, including control over who can repair the devices it "
4104 "makes. If we’re worried that ad-supported products deprive people of their "
4105 "right to self-determination by using persuasion techniques to nudge their "
4106 "purchase decisions a few degrees in one direction or the other, then the "
4107 "near-total control a single company holds over the decision of who gets to "
4108 "sell you software, parts, and service for your iPhone should have us very "
4109 "worried indeed."
4110 msgstr ""
4111
4112 #. type: Content of: <book><chapter><sect1><para>
4113 msgid ""
4114 "We shouldn’t just be concerned about payment and control: The idea that "
4115 "paying will improve discourse is also dangerously wrong. The poor success "
4116 "rate of targeted advertising means that the platforms have to incentivize "
4117 "you to <quote>engage</quote> with posts at extremely high levels to generate "
4118 "enough pageviews to safeguard their profits. As discussed earlier, to "
4119 "increase engagement, platforms like Facebook use machine learning to guess "
4120 "which messages will be most inflammatory and make a point of shoving those "
4121 "into your eyeballs at every turn so that you will hate-click and argue with "
4122 "people."
4123 msgstr ""
4124
4125 #. type: Content of: <book><chapter><sect1><para>
4126 msgid ""
4127 "Perhaps paying would fix this, the reasoning goes. If platforms could be "
4128 "economically viable even if you stopped clicking on them once your "
4129 "intellectual and social curiosity had been slaked, then they would have no "
4130 "reason to algorithmically enrage you to get more clicks out of you, right?"
4131 msgstr ""
4132
4133 #. type: Content of: <book><chapter><sect1><para>
4134 msgid ""
4135 "There may be something to that argument, but it still ignores the wider "
4136 "economic and political context of the platforms and the world that allowed "
4137 "them to grow so dominant."
4138 msgstr ""
4139
4140 #. type: Content of: <book><chapter><sect1><para>
4141 msgid ""
4142 "Platforms are world-spanning and all-encompassing because they are "
4143 "monopolies, and they are monopolies because we have gutted our most "
4144 "important and reliable anti-monopoly rules. Antitrust was neutered as a key "
4145 "part of the project to make the wealthy wealthier, and that project has "
4146 "worked. The vast majority of people on Earth have a negative net worth, and "
4147 "even the dwindling middle class is in a precarious state, undersaved for "
4148 "retirement, underinsured for medical disasters, and undersecured against "
4149 "climate and technology shocks."
4150 msgstr ""
4151
4152 #. type: Content of: <book><chapter><sect1><para>
4153 msgid ""
4154 "In this wildly unequal world, paying doesn’t improve the discourse; it "
4155 "simply prices discourse out of the range of the majority of people. Paying "
4156 "for the product is dandy, if you can afford it."
4157 msgstr ""
4158
4159 #. type: Content of: <book><chapter><sect1><para>
4160 msgid ""
4161 "If you think today’s filter bubbles are a problem for our discourse, imagine "
4162 "what they’d be like if rich people inhabited free-flowing Athenian "
4163 "marketplaces of ideas where you have to pay for admission while everyone "
4164 "else lives in online spaces that are subsidized by wealthy benefactors who "
4165 "relish the chance to establish conversational spaces where the <quote>house "
4166 "rules</quote> forbid questioning the status quo. That is, imagine if the "
4167 "rich seceded from Facebook, and then, instead of running ads that made money "
4168 "for shareholders, Facebook became a billionaire’s vanity project that also "
4169 "happened to ensure that nobody talked about whether it was fair that only "
4170 "billionaires could afford to hang out in the rarified corners of the "
4171 "internet."
4172 msgstr ""
4173
4174 #. type: Content of: <book><chapter><sect1><para>
4175 msgid ""
4176 "Behind the idea of paying for access is a belief that free markets will "
4177 "address Big Tech’s dysfunction. After all, to the extent that people have a "
4178 "view of surveillance at all, it is generally an unfavorable one, and the "
4179 "longer and more thoroughly one is surveilled, the less one tends to like it. "
4180 "Same goes for lock-in: If HP’s ink or Apple’s App Store were really "
4181 "obviously fantastic, they wouldn’t need technical measures to prevent users "
4182 "from choosing a rival’s product. The only reason these technical "
4183 "countermeasures exist is that the companies don’t believe their customers "
4184 "would <emphasis>voluntarily</emphasis> submit to their terms, and they want "
4185 "to deprive them of the choice to take their business elsewhere."
4186 msgstr ""
4187
4188 #. type: Content of: <book><chapter><sect1><para>
4189 msgid ""
4190 "Advocates for markets laud their ability to aggregate the diffused knowledge "
4191 "of buyers and sellers across a whole society through demand signals, price "
4192 "signals, and so on. The argument for surveillance capitalism being a "
4193 "<quote>rogue capitalism</quote> is that machine-learning-driven persuasion "
4194 "techniques distort decision-making by consumers, leading to incorrect "
4195 "signals — consumers don’t buy what they prefer, they buy what they’re "
4196 "tricked into preferring. It follows that the monopolistic practices of lock-"
4197 "in, which do far more to constrain consumers’ free choices, are even more of "
4198 "a <quote>rogue capitalism.</quote>"
4199 msgstr ""
4200
4201 #. type: Content of: <book><chapter><sect1><para>
4202 msgid ""
4203 "The profitability of any business is constrained by the possibility that its "
4204 "customers will take their business elsewhere. Both surveillance and lock-in "
4205 "are anti-features that no customer wants. But monopolies can capture their "
4206 "regulators, crush their competitors, insert themselves into their customers’ "
4207 "lives, and corral people into <quote>choosing</quote> their services "
4208 "regardless of whether they want them — it’s fine to be terrible when there "
4209 "is no alternative."
4210 msgstr ""
4211
4212 #. type: Content of: <book><chapter><sect1><para>
4213 msgid ""
4214 "Ultimately, surveillance and lock-in are both simply business strategies "
4215 "that monopolists can choose. Surveillance companies like Google are "
4216 "perfectly capable of deploying lock-in technologies — just look at the "
4217 "onerous Android licensing terms that require device-makers to bundle in "
4218 "Google’s suite of applications. And lock-in companies like Apple are "
4219 "perfectly capable of subjecting their users to surveillance if it means "
4220 "keeping the Chinese government happy and preserving ongoing access to "
4221 "Chinese markets. Monopolies may be made up of good, ethical people, but as "
4222 "institutions, they are not your friend — they will do whatever they can get "
4223 "away with to maximize their profits, and the more monopolistic they are, the "
4224 "more they <emphasis>can</emphasis> get away with."
4225 msgstr ""
4226
4227 #. type: Content of: <book><chapter><sect1><title>
4228 msgid "An <quote>ecology</quote> moment for trustbusting"
4229 msgstr ""
4230
4231 #. type: Content of: <book><chapter><sect1><para>
4232 msgid ""
4233 "If we’re going to break Big Tech’s death grip on our digital lives, we’re "
4234 "going to have to fight monopolies. That may sound pretty mundane and old-"
4235 "fashioned, something out of the New Deal era, while ending the use of "
4236 "automated behavioral modification feels like the plotline of a really cool "
4237 "cyberpunk novel."
4238 msgstr ""
4239
4240 #. type: Content of: <book><chapter><sect1><para>
4241 msgid ""
4242 "Meanwhile, breaking up monopolies is something we seem to have forgotten how "
4243 "to do. There is a bipartisan, trans-Atlantic consensus that breaking up "
4244 "companies is a fool’s errand at best — liable to mire your federal "
4245 "prosecutors in decades of litigation — and counterproductive at worst, "
4246 "eroding the <quote>consumer benefits</quote> of large companies with massive "
4247 "efficiencies of scale."
4248 msgstr ""
4249
4250 #. type: Content of: <book><chapter><sect1><para>
4251 msgid ""
4252 "But trustbusters once strode the nation, brandishing law books, terrorizing "
4253 "robber barons, and shattering the illusion of monopolies’ all-powerful grip "
4254 "on our society. The trustbusting era could not begin until we found the "
4255 "political will — until the people convinced politicians they’d have their "
4256 "backs when they went up against the richest, most powerful men in the world."
4257 msgstr ""
4258
4259 #. type: Content of: <book><chapter><sect1><para>
4260 msgid "Could we find that political will again?"
4261 msgstr ""
4262
4263 #. type: Content of: <book><chapter><sect1><para>
4264 msgid ""
4265 "Copyright scholar James Boyle has described how the term <quote>ecology</"
4266 "quote> marked a turning point in environmental activism. Prior to the "
4267 "adoption of this term, people who wanted to preserve whale populations "
4268 "didn’t necessarily see themselves as fighting the same battle as people who "
4269 "wanted to protect the ozone layer or fight freshwater pollution or beat back "
4270 "smog or acid rain."
4271 msgstr ""
4272
4273 #. type: Content of: <book><chapter><sect1><para>
4274 msgid ""
4275 "But the term <quote>ecology</quote> welded these disparate causes together "
4276 "into a single movement, and the members of this movement found solidarity "
4277 "with one another. The people who cared about smog signed petitions "
4278 "circulated by the people who wanted to end whaling, and the anti-whalers "
4279 "marched alongside the people demanding action on acid rain. This uniting "
4280 "behind a common cause completely changed the dynamics of environmentalism, "
4281 "setting the stage for today’s climate activism and the sense that preserving "
4282 "the habitability of the planet Earth is a shared duty among all people."
4283 msgstr ""
4284
4285 #. type: Content of: <book><chapter><sect1><para>
4286 msgid ""
4287 "I believe we are on the verge of a new <quote>ecology</quote> moment "
4288 "dedicated to combating monopolies. After all, tech isn’t the only "
4289 "concentrated industry nor is it even the <emphasis>most</emphasis> "
4290 "concentrated of industries."
4291 msgstr ""
4292
4293 #. type: Content of: <book><chapter><sect1><para>
4294 msgid ""
4295 "You can find partisans for trustbusting in every sector of the economy. "
4296 "Everywhere you look, you can find people who’ve been wronged by monopolists "
4297 "who’ve trashed their finances, their health, their privacy, their "
4298 "educations, and the lives of people they love. Those people have the same "
4299 "cause as the people who want to break up Big Tech and the same enemies. When "
4300 "most of the world’s wealth is in the hands of a very few, it follows that "
4301 "nearly every large company will have overlapping shareholders."
4302 msgstr ""
4303
4304 #. type: Content of: <book><chapter><sect1><para>
4305 msgid ""
4306 "That’s the good news: With a little bit of work and a little bit of "
4307 "coalition building, we have more than enough political will to break up Big "
4308 "Tech and every other concentrated industry besides. First we take Facebook, "
4309 "then we take AT&amp;T/WarnerMedia."
4310 msgstr ""
4311
4312 #. type: Content of: <book><chapter><sect1><para>
4313 msgid ""
4314 "But here’s the bad news: Much of what we’re doing to tame Big Tech "
4315 "<emphasis>instead</emphasis> of breaking up the big companies also "
4316 "forecloses on the possibility of breaking them up later."
4317 msgstr ""
4318 "Men her er de dårlige nyhetene: Mye av det vi gjør for å temme "
4319 "Storteknologien <emphasis>i stedet</emphasis> for å bryte opp de store "
4320 "selskapene, vil gjøre det vanskeligere å bryte dem opp senere."
4321
4322 #. type: Content of: <book><chapter><sect1><para>
4323 msgid ""
4324 "Big Tech’s concentration currently means that their inaction on harassment, "
4325 "for example, leaves users with an impossible choice: absent themselves from "
4326 "public discourse by, say, quitting Twitter or endure vile, constant abuse. "
4327 "Big Tech’s over-collection and over-retention of data results in horrific "
4328 "identity theft. And their inaction on extremist recruitment means that white "
4329 "supremacists who livestream their shooting rampages can reach an audience of "
4330 "billions. The combination of tech concentration and media concentration "
4331 "means that artists’ incomes are falling even as the revenue generated by "
4332 "their creations are increasing."
4333 msgstr ""
4334
4335 #. type: Content of: <book><chapter><sect1><para>
4336 msgid ""
4337 "Yet governments confronting all of these problems all inevitably converge on "
4338 "the same solution: deputize the Big Tech giants to police their users and "
4339 "render them liable for their users’ bad actions. The drive to force Big Tech "
4340 "to use automated filters to block everything from copyright infringement to "
4341 "sex-trafficking to violent extremism means that tech companies will have to "
4342 "allocate hundreds of millions to run these compliance systems."
4343 msgstr ""
4344
4345 #. type: Content of: <book><chapter><sect1><para>
4346 msgid ""
4347 "These rules — the EU’s new Directive on Copyright, Australia’s new terror "
4348 "regulation, America’s FOSTA/SESTA sex-trafficking law and more — are not "
4349 "just death warrants for small, upstart competitors that might challenge Big "
4350 "Tech’s dominance but who lack the deep pockets of established incumbents to "
4351 "pay for all these automated systems. Worse still, these rules put a floor "
4352 "under how small we can hope to make Big Tech."
4353 msgstr ""
4354
4355 #. type: Content of: <book><chapter><sect1><para>
4356 msgid ""
4357 "That’s because any move to break up Big Tech and cut it down to size will "
4358 "have to cope with the hard limit of not making these companies so small that "
4359 "they can no longer afford to perform these duties — and it’s "
4360 "<emphasis>expensive</emphasis> to invest in those automated filters and "
4361 "outsource content moderation. It’s already going to be hard to unwind these "
4362 "deeply concentrated, chimeric behemoths that have been welded together in "
4363 "the pursuit of monopoly profits. Doing so while simultaneously finding some "
4364 "way to fill the regulatory void that will be left behind if these self-"
4365 "policing rulers were forced to suddenly abdicate will be much, much harder."
4366 msgstr ""
4367
4368 #. type: Content of: <book><chapter><sect1><para>
4369 msgid ""
4370 "Allowing the platforms to grow to their present size has given them a "
4371 "dominance that is nearly insurmountable — deputizing them with public duties "
4372 "to redress the pathologies created by their size makes it virtually "
4373 "impossible to reduce that size. Lather, rinse, repeat: If the platforms "
4374 "don’t get smaller, they will get larger, and as they get larger, they will "
4375 "create more problems, which will give rise to more public duties for the "
4376 "companies, which will make them bigger still."
4377 msgstr ""
4378
4379 #. type: Content of: <book><chapter><sect1><para>
4380 msgid ""
4381 "We can work to fix the internet by breaking up Big Tech and depriving them "
4382 "of monopoly profits, or we can work to fix Big Tech by making them spend "
4383 "their monopoly profits on governance. But we can’t do both. We have to "
4384 "choose between a vibrant, open internet or a dominated, monopolized internet "
4385 "commanded by Big Tech giants that we struggle with constantly to get them to "
4386 "behave themselves."
4387 msgstr ""
4388
4389 #. type: Content of: <book><chapter><sect1><title>
4390 msgid "Make Big Tech small again"
4391 msgstr "Gjør Storteknologien liten igjen"
4392
4393 #. type: Content of: <book><chapter><sect1><para>
4394 msgid ""
4395 "Trustbusting is hard. Breaking big companies into smaller ones is expensive "
4396 "and time-consuming. So time-consuming that by the time you’re done, the "
4397 "world has often moved on and rendered years of litigation irrelevant. From "
4398 "1969 to 1982, the U.S. government pursued an antitrust case against IBM over "
4399 "its dominance of mainframe computing — but the case collapsed in 1982 "
4400 "because mainframes were being speedily replaced by PCs."
4401 msgstr ""
4402
4403 #. type: Content of: <book><chapter><sect1><blockquote><para>
4404 msgid ""
4405 "A future U.S. president could simply direct their attorney general to "
4406 "enforce the law as it was written."
4407 msgstr ""
4408 "En fremtidig president i USA kunne ganske enkelt be sin justisminister om å "
4409 "håndheve loven slik den er skrevet."
4410
4411 #. type: Content of: <book><chapter><sect1><para>
4412 msgid ""
4413 "It’s far easier to prevent concentration than to fix it, and reinstating the "
4414 "traditional contours of U.S. antitrust enforcement will, at the very least, "
4415 "prevent further concentration. That means bans on mergers between large "
4416 "companies, on big companies acquiring nascent competitors, and on platform "
4417 "companies competing directly with the companies that rely on the platforms."
4418 msgstr ""
4419
4420 #. type: Content of: <book><chapter><sect1><para>
4421 msgid ""
4422 "These powers are all in the plain language of U.S. antitrust laws, so in "
4423 "theory, a future U.S. president could simply direct their attorney general "
4424 "to enforce the law as it was written. But after decades of judicial "
4425 "<quote>education</quote> in the benefits of monopolies, after multiple "
4426 "administrations that have packed the federal courts with lifetime-appointed "
4427 "monopoly cheerleaders, it’s not clear that mere administrative action would "
4428 "do the trick."
4429 msgstr ""
4430
4431 #. type: Content of: <book><chapter><sect1><para>
4432 msgid ""
4433 "If the courts frustrate the Justice Department and the president, the next "
4434 "stop would be Congress, which could eliminate any doubt about how antitrust "
4435 "law should be enforced in the U.S. by passing new laws that boil down to "
4436 "saying, <quote>Knock it off. We all know what the Sherman Act says. Robert "
4437 "Bork was a deranged fantasist. For avoidance of doubt, <emphasis>fuck that "
4438 "guy</emphasis>.</quote> In other words, the problem with monopolies is "
4439 "<emphasis>monopolism</emphasis> — the concentration of power into too few "
4440 "hands, which erodes our right to self-determination. If there is a monopoly, "
4441 "the law wants it gone, period. Sure, get rid of monopolies that create "
4442 "<quote>consumer harm</quote> in the form of higher prices, but also, "
4443 "<emphasis>get rid of other monopolies, too.</emphasis>"
4444 msgstr ""
4445
4446 #. type: Content of: <book><chapter><sect1><para>
4447 msgid ""
4448 "But this only prevents things from getting worse. To help them get better, "
4449 "we will have to build coalitions with other activists in the anti-monopoly "
4450 "ecology movement — a pluralism movement or a self-determination movement — "
4451 "and target existing monopolies in every industry for breakup and structural "
4452 "separation rules that prevent, for example, the giant eyewear monopolist "
4453 "Luxottica from dominating both the sale and the manufacture of spectacles."
4454 msgstr ""
4455
4456 #. type: Content of: <book><chapter><sect1><para>
4457 msgid ""
4458 "In an important sense, it doesn’t matter which industry the breakups begin "
4459 "in. Once they start, shareholders in <emphasis>every</emphasis> industry "
4460 "will start to eye their investments in monopolists skeptically. As "
4461 "trustbusters ride into town and start making lives miserable for "
4462 "monopolists, the debate around every corporate boardroom’s table will shift. "
4463 "People within corporations who’ve always felt uneasy about monopolism will "
4464 "gain a powerful new argument to fend off their evil rivals in the corporate "
4465 "hierarchy: <quote>If we do it my way, we make less money; if we do it your "
4466 "way, a judge will fine us billions and expose us to ridicule and public "
4467 "disapprobation. So even though I get that it would be really cool to do that "
4468 "merger, lock out that competitor, or buy that little company and kill it "
4469 "before it can threaten it, we really shouldn’t — not if we don’t want to get "
4470 "tied to the DOJ’s bumper and get dragged up and down Trustbuster Road for "
4471 "the next 10 years.</quote>"
4472 msgstr ""
4473
4474 #. type: Content of: <book><chapter><sect1><title>
4475 msgid "20 GOTO 10"
4476 msgstr "20 GOTO 10"
4477
4478 #. type: Content of: <book><chapter><sect1><para>
4479 msgid ""
4480 "Fixing Big Tech will require a lot of iteration. As cyber lawyer Lawrence "
4481 "Lessig wrote in his 1999 book, <emphasis>Code and Other Laws of Cyberspace</"
4482 "emphasis>, our lives are regulated by four forces: law (what’s legal), code "
4483 "(what’s technologically possible), norms (what’s socially acceptable), and "
4484 "markets (what’s profitable)."
4485 msgstr ""
4486
4487 #. type: Content of: <book><chapter><sect1><para>
4488 msgid ""
4489 "If you could wave a wand and get Congress to pass a law that re-fanged the "
4490 "Sherman Act tomorrow, you could use the impending breakups to convince "
4491 "venture capitalists to fund competitors to Facebook, Google, Twitter, and "
4492 "Apple that would be waiting in the wings after they were cut down to size."
4493 msgstr ""
4494 "Hvis du kunne svinge en tryllestav å få kongressen til å vedta en lov som "
4495 "vedtok Sherman-loven på nytt i morgen, så kunne du bruke den påfølgende "
4496 "oppsplittingen til å overbevise risikokapitalister om å finansiere "
4497 "konkurrentene til Facebook, Google, Twitter og Apple som ville vente i "
4498 "utkanten etter at disse ble gjort mindre."
4499
4500 #. type: Content of: <book><chapter><sect1><para>
4501 msgid ""
4502 "But getting Congress to act will require a massive normative shift, a mass "
4503 "movement of people who care about monopolies — and pulling them apart."
4504 msgstr ""
4505 "Men å få kongressen til å gjøre noe vil kreve en massiv normativ endring, en "
4506 "massebevegelse av folk som bryr seg om monopoler — og hvordan bryte dem opp."
4507
4508 #. type: Content of: <book><chapter><sect1><para>
4509 msgid ""
4510 "Getting people to care about monopolies will take technological "
4511 "interventions that help them to see what a world free from Big Tech might "
4512 "look like. Imagine if someone could make a beloved (but unauthorized) third-"
4513 "party Facebook or Twitter client that dampens the anxiety-producing "
4514 "algorithmic drumbeat and still lets you talk to your friends without being "
4515 "spied upon — something that made social media more sociable and less toxic. "
4516 "Now imagine that it gets shut down in a brutal legal battle. It’s always "
4517 "easier to convince people that something must be done to save a thing they "
4518 "love than it is to excite them about something that doesn’t even exist yet."
4519 msgstr ""
4520
4521 #. type: Content of: <book><chapter><sect1><para>
4522 msgid ""
4523 "Neither tech nor law nor code nor markets are sufficient to reform Big Tech. "
4524 "But a profitable competitor to Big Tech could bankroll a legislative push; "
4525 "legal reform can embolden a toolsmith to make a better tool; the tool can "
4526 "create customers for a potential business who value the benefits of the "
4527 "internet but want them delivered without Big Tech; and that business can get "
4528 "funded and divert some of its profits to legal reform. 20 GOTO 10 (or "
4529 "lather, rinse, repeat). Do it again, but this time, get farther! After all, "
4530 "this time you’re starting with weaker Big Tech adversaries, a constituency "
4531 "that understands things can be better, Big Tech rivals who’ll help ensure "
4532 "their own future by bankrolling reform, and code that other programmers can "
4533 "build on to weaken Big Tech even further."
4534 msgstr ""
4535
4536 #. type: Content of: <book><chapter><sect1><para>
4537 msgid ""
4538 "The surveillance capitalism hypothesis — that Big Tech’s products really "
4539 "work as well as they say they do and that’s why everything is so screwed up "
4540 "— is way too easy on surveillance and even easier on capitalism. Companies "
4541 "spy because they believe their own BS, and companies spy because governments "
4542 "let them, and companies spy because any advantage from spying is so short-"
4543 "lived and minor that they have to do more and more of it just to stay in "
4544 "place."
4545 msgstr ""
4546
4547 #. type: Content of: <book><chapter><sect1><para>
4548 msgid ""
4549 "As to why things are so screwed up? Capitalism. Specifically, the monopolism "
4550 "that creates inequality and the inequality that creates monopolism. It’s a "
4551 "form of capitalism that rewards sociopaths who destroy the real economy to "
4552 "inflate the bottom line, and they get away with it for the same reason "
4553 "companies get away with spying: because our governments are in thrall to "
4554 "both the ideology that says monopolies are actually just fine and in thrall "
4555 "to the ideology that says that in a monopolistic world, you’d better not "
4556 "piss off the monopolists."
4557 msgstr ""
4558
4559 #. type: Content of: <book><chapter><sect1><para>
4560 msgid ""
4561 "Surveillance doesn’t make capitalism rogue. Capitalism’s unchecked rule "
4562 "begets surveillance. Surveillance isn’t bad because it lets people "
4563 "manipulate us. It’s bad because it crushes our ability to be our authentic "
4564 "selves — and because it lets the rich and powerful figure out who might be "
4565 "thinking of building guillotines and what dirt they can use to discredit "
4566 "those embryonic guillotine-builders before they can even get to the "
4567 "lumberyard."
4568 msgstr ""
4569 "Overvåkning får ikke kapitalismen ut av kontroll. Kapitalismens "
4570 "ukontrollerte styre startet før overvåkningen. Overvåkning er ikke ille "
4571 "fordi det lar folk manipulere oss. Den er ille fordi den knuser vår "
4572 "mulighet til å være oss selv — og fordi det lar de rike og mektige finne ut "
4573 "hvem som kan vurdere å bygge gilliotiner og hva slags dritt de kan bruke for "
4574 "å diskredittere disse begynnende gilliotin-byggerne før de i det hele tatt "
4575 "kommer seg til treverkforhandleren."
4576
4577 #. type: Content of: <book><chapter><sect1><title>
4578 msgid "Up and through"
4579 msgstr ""
4580
4581 #. type: Content of: <book><chapter><sect1><para>
4582 msgid ""
4583 "With all the problems of Big Tech, it’s tempting to imagine solving the "
4584 "problem by returning to a world without tech at all. Resist that temptation."
4585 msgstr ""
4586 "Men alle problemene med Storteknologien, så er det fristende å forestille "
4587 "seg å løse problemet ved å gå tilbake til en verden helt uten teknologi. Stå "
4588 "imot den fristelsen."
4589
4590 #. type: Content of: <book><chapter><sect1><para>
4591 msgid ""
4592 "The only way out of our Big Tech problem is up and through. If our future is "
4593 "not reliant upon high tech, it will be because civilization has fallen. Big "
4594 "Tech wired together a planetary, species-wide nervous system that, with the "
4595 "proper reforms and course corrections, is capable of seeing us through the "
4596 "existential challenge of our species and planet. Now it’s up to us to seize "
4597 "the means of computation, putting that electronic nervous system under "
4598 "democratic, accountable control."
4599 msgstr ""
4600
4601 #. type: Content of: <book><chapter><sect1><para>
4602 msgid ""
4603 "I am, secretly, despite what I have said earlier, a tech exceptionalist. Not "
4604 "in the sense of thinking that tech should be given a free pass to monopolize "
4605 "because it has <quote>economies of scale</quote> or some other nebulous "
4606 "feature. I’m a tech exceptionalist because I believe that getting tech right "
4607 "matters and that getting it wrong will be an unmitigated catastrophe — and "
4608 "doing it right can give us the power to work together to save our "
4609 "civilization, our species, and our planet."
4610 msgstr ""
4611 "Jeg er også, i smug, på tross av det jeg tidligere har sagt, en "
4612 "teknologieksepsjonalist. Ikke på den måten at jeg tenker at teknologi bør få "
4613 "lov til å danne monoploer fordi det har <quote>stordriftsfordeler</quote>, "
4614 "eller andre tåkeforklaring. Jeg er teknologieksepsjonalist fordi jeg tror "
4615 "det betyr noe å gjøre det riktig med teknologi, og at å gjøre det feil vil "
4616 "være en ubøtelig katastrofe — og det å gjøre det riktig kan gi oss evnen til "
4617 "å jobbe sammen om å redde sivilisasjonen, arten og planeten vår."