A few years ago I wrote +how +to extract support status for your Dell and HP servers. Recently +I have learned from colleges here at the +University of Oslo that Dell have +made this even easier, by providing a SOAP based web service. Given +the service tag, one can now query the Dell servers and get machine +readable information about the support status. This perl code +demonstrate how to do it:
+ ++use strict; +use warnings; + +use SOAP::Lite; +use Data::Dumper; + +my $GUID = '11111111-1111-1111-1111-111111111111'; +my $App = 'test'; +my $servicetag = $ARGV[0] or die "Please supply a servicetag. $!\n"; +my ($deal, $latest, @dates); + +my $s = SOAP::Lite + -> uri('http://support.dell.com/WebServices/') + -> on_action( sub { join '', @_ } ) + -> proxy('http://xserv.dell.com/services/assetservice.asmx') + ; +my $a = $s->GetAssetInformation( + SOAP::Data->name('guid')->value($GUID)->type(''), + SOAP::Data->name('applicationName')->value($App)->type(''), + SOAP::Data->name('serviceTags')->value($servicetag)->type(''), +); + +# Do the grabbing +my $asset = $a -> result; + +print Dumper($asset) ; ++ +
The output can look like this:
+ ++$VAR1 = { + 'Asset' => { + 'Entitlements' => { + 'EntitlementData' => [ + { + 'EntitlementType' => 'Expired', + 'EndDate' => '2009-07-29T00:00:00', + 'Provider' => '', + 'StartDate' => '2006-07-29T00:00:00', + 'DaysLeft' => '0' + }, + { + 'EntitlementType' => 'Expired', + 'EndDate' => '2009-07-29T00:00:00', + 'Provider' => '', + 'StartDate' => '2006-07-29T00:00:00', + 'DaysLeft' => '0' + }, + { + 'EntitlementType' => 'Expired', + 'EndDate' => '2007-07-29T00:00:00', + 'Provider' => '', + 'StartDate' => '2006-07-29T00:00:00', + 'DaysLeft' => '0' + } + ] + }, + 'AssetHeaderData' => { + 'SystemModel' => 'GX620', + 'ServiceTag' => '8DSGD2J', + 'SystemShipDate' => '2006-07-29T19:00:00-05:00', + 'Buid' => '2323', + 'Region' => 'Europe', + 'SystemID' => 'PLX_GX620', + 'SystemType' => 'OptiPlex' + } + } + }; ++ +
I have not been able to find any documentation from Dell about this +service outside the +inline +documentation, and according to +one +comment it can have stability issues, but it is a lot better than +scraping HTML pages. :)
+ +Wonder if HP and other server vendors have a similar service. If +you know of one, drop me an email. :)
+