From: Petter Reinholdtsen
Date: Tue, 3 Jul 2012 21:26:39 +0000 (+0000)
Subject: Improve text.
X-Git-Url: https://pere.pagekite.me/gitweb/homepage.git/commitdiff_plain/661ceb33ead2b60b366466496bf1c88be9d8ab38
Improve text.
---
diff --git a/blog/data/2012-07-03-fiksgatami-zimbra.txt b/blog/data/2012-07-03-fiksgatami-zimbra.txt
index 73ba1289f1..a3da0d8aad 100644
--- a/blog/data/2012-07-03-fiksgatami-zimbra.txt
+++ b/blog/data/2012-07-03-fiksgatami-zimbra.txt
@@ -8,28 +8,30 @@ project (Norwegian version of
mySociety), we have discovered
a problem with the municipalities using
Zimbra. When FiksGataMi send a
-problem report to the government, the from: address is set to the
-address of the person reporting the problem, while envelope sender is
-set to the FiksGataMi contact address. The intention is to make sure
-the municipality send any replies to the person reporting the problem,
-while any email delivery problems are sent to us in NUUG. This work
-well in most cases, but not for Karmøy municipality using Zimbra.
-Karmøy is using the vacation message function in Zimbra to send an
-automatic reply to report that the message has been received, and this
-message is sent to the envelope sender and not the address in the
-From: header.
+problem report to the government, the email From: address is set to
+the address of the person reporting the problem, while envelope sender
+is set to the FiksGataMi contact address. The intention is to make
+sure the municipality send any replies to the person reporting the
+problem, while any email delivery problems are sent to us in NUUG.
+This work well in most cases, but not for Karmøy municipality using
+Zimbra. Karmøy is using the vacation message function in Zimbra to
+send an automatic reply to report that the message has been received,
+and this message is sent to the envelope sender and not the address in
+the From: header.
-This causes the automatic message to go to NUUGs request-tracker
-instance instead of to the person reporting the problem. We can not
-really change the envelope sender address, as this would make it
-impossible for us to discover when there are problems with the MTAs
-receiving problem reports. We have been in contact with the people at
-Karmøy municipality, and they are willing to adjust Zimbra if
-something can be changed there to get a better behaviour.
+This causes the automatic message from Karmøy to go to NUUGs
+request-tracker instance instead of to the person reporting the
+problem. We can not really change the envelope sender address, as
+this would make it impossible for us to discover when there are
+problems with the MTAs receiving problem reports. We have been in
+contact with the people at Karmøy municipality, and they are willing
+to adjust Zimbra if something can be changed there to get a better
+behaviour.
The default behaviour of Zimbra is as far as I can tell according
to the specification in RFC 3834, which recommend that vacation
messages are sent to the envelope sender and not to the From: address.
But I wonder if it is possible to adjust or configure Zimbra to behave
-differently. Anyone know? Please let us know at fiksgatami (at)
-nuug.no.
+differently. Anyone know? Please let us know at
+fiksgatami
+(at) nuug.no.