From: Petter Reinholdtsen Date: Tue, 3 Jul 2012 21:17:32 +0000 (+0000) Subject: Fix links. X-Git-Url: https://pere.pagekite.me/gitweb/homepage.git/commitdiff_plain/26920a1432fb1b3e588918168f17c3fd436dd1cd?ds=sidebyside Fix links. --- diff --git a/blog/data/2012-07-03-fiksgatami-zimbra.txt b/blog/data/2012-07-03-fiksgatami-zimbra.txt index 116543ddcd..73ba1289f1 100644 --- a/blog/data/2012-07-03-fiksgatami-zimbra.txt +++ b/blog/data/2012-07-03-fiksgatami-zimbra.txt @@ -2,21 +2,22 @@ Title: Can Zimbra be told to send autoreplies to the From: address? Tags: english, nuug, fiksgatami Date: 2012-07-03 23:30 -

In the NUUG FiksGataMi +

In the NUUG FiksGataMi project (Norwegian version of -FixMyStreet from -mySociety), we have discovered -a problem with the municipalities using Zimbra. When FiksGataMi send a problem report to the -government, the from: address is set to the address of the person -reporting the problem, while envelope sender is set to the FiksGataM -contact address. The intention is to make sure the municipality send -any replies to the person reporting the problem, while any email -delivery problems are sent to us in NUUG. This work well in most -cases, but not for Karmøy municipality using Zimbra. Karmøy is using -the vacation message function in Zimbra to send an automatic reply to -report that the message has been received, and this message is sent to -the envelope sender and not the address in the From: header.

+FixMyStreet from +mySociety), we have discovered +a problem with the municipalities using +Zimbra. When FiksGataMi send a +problem report to the government, the from: address is set to the +address of the person reporting the problem, while envelope sender is +set to the FiksGataMi contact address. The intention is to make sure +the municipality send any replies to the person reporting the problem, +while any email delivery problems are sent to us in NUUG. This work +well in most cases, but not for Karmøy municipality using Zimbra. +Karmøy is using the vacation message function in Zimbra to send an +automatic reply to report that the message has been received, and this +message is sent to the envelope sender and not the address in the +From: header.

This causes the automatic message to go to NUUGs request-tracker instance instead of to the person reporting the problem. We can not