blog/Initial_notes_on_adding_Open311_server_API_on_FixMyStreet.html

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   6     <title>Petter Reinholdtsen: Initial notes on adding Open311 server API on FixMyStreet</title>
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  14  <h1>
  15      <a href="https://people.skolelinux.org/pere/blog/">Petter Reinholdtsen</a>
  16
  17  </h1>
  18
  19 </div>
  20
  21
  22     <div class="entry">
  23       <div class="title">Initial notes on adding Open311 server API on FixMyStreet</div>
  24       <div class="date">29th April 2011</div>
  25       <div class="body"><p>The last few days I have spent some time trying to add support for
  26 the <a href="http://www.open311.org/">Open311 API</a> in the
  27 <a href="http://www.fiksgatami.no/">Norwegian FixMyStreet service</a>.
  28 Earlier I believed Open311 would be a useful API to use to submit
  29 reports to the municipalities, but when I noticed that the
  30 <a href="http://fixmystreet.org.nz/">New Zealand version</a> of
  31 FixMyStreet had implemented Open311 on the server side, it occurred to
  32 me that this was a nice way to allow the public, press and
  33 municipalities to do data mining directly in the FixMyStreet service.
  34 Thus I went to work implementing the Open311 specification for
  35 FixMyStreet.  The implementation is not yet ready, but I am starting
  36 to get a draft limping along.  In the process, I have discovered a few
  37 issues with the Open311 specification.</p>
  38
  39 <p>One obvious missing feature is the lack of natural language
  40 handling in the specification.  The specification seem to assume all
  41 reports will be written in English, and do not provide a way for the
  42 receiving end to specify which languages are understood there.  To be
  43 able to use the same client and submit to several Open311 receivers,
  44 it would be useful to know which language to use when writing reports.
  45 I believe the specification should be extended to allow the receivers
  46 of problem reports to specify which language they accept, and the
  47 submitter to specify which language the report is written in.
  48 Language of a text can also be automatically guessed using statistical
  49 methods, but for multi-lingual persons like myself, it is useful to
  50 know which language to use when writing a problem report.  I suspect
  51 some lang=nb,nn kind of attribute would solve it.</p>
  52
  53 <p>A key part of the Open311 API is the list of services provided,
  54 which is similar to the categories used by FixMyStreet.  One issue I
  55 run into is the need to specify both name and unique identifier for
  56 each category.  The specification do not state that the identifier
  57 should be numeric, but all example implementations have used numbers
  58 here.  In FixMyStreet, there is no number associated with each
  59 category.  As the specification do not forbid it, I will use the name
  60 as the unique identifier for now and see how open311 clients handle
  61 it.</p>
  62
  63 <p>The report format in open311 and the report format in FixMyStreet
  64 differ in a key part.  FixMyStreet have a title and a description,
  65 while Open311 only have a description and lack the title.  I'm not
  66 quite sure how to best handle this yet.  When asking for a FixMyStreet
  67 report in Open311 format, I just merge title an description into the
  68 open311 description, but this is not going to work if the open311 API
  69 should be used for submitting new reports to FixMyStreet.</p>
  70
  71 <p>The search feature in Open311 is missing a way to ask for problems
  72 near a geographic location.  I believe this is important if one is to
  73 use Open311 as the query language for mobile units.  The specification
  74 should be extended to handle this, probably using some new lat=, lon=
  75 and range= options.</p>
  76
  77 <p>The final challenge I see is that the FixMyStreet code handle
  78 several administrations in one interface, while the Open311 API seem
  79 to assume only one administration.  For FixMyStreet, this mean a
  80 report can be sent to several administrations, and the categories
  81 available depend on the location of the problem.  Not quite sure how
  82 to best handle this.  I've noticed
  83 <a href="http://seeclickfix.com/open311/">SeeClickFix</a> added
  84 latitude and longitude options to the services request, but it do not
  85 solve the problem of what to return when no location is specified.
  86 Will have to investigate this a bit more.</p>
  87
  88 <p>My distaste for web forums have kept me from bringing these issues
  89 up with the open311 developer group.  I really wish they had a email
  90 list available via <a href="http://www.gmane.org/">Gmane</a> to use for
  91 discussions instead of only
  92 <a href="http://lists.open311.org/groups/discuss">a forum<a/>.  Oh,
  93 well.  That will probably resolve itself, one way or another.  I've
  94 also tried visiting the IRC channel #open311 on FreeNode, but no-one
  95 seem to reply to my questions there.  This make me wonder if I just
  96 fail to understand how the open311 community work.  It sure do not
  97 work like the free software project communities I am used to.</p>
  98 </div>
  99
 100       <div class="tags">Tags: <a href="https://people.skolelinux.org/pere/blog/tags/english">english</a>, <a href="https://people.skolelinux.org/pere/blog/tags/fiksgatami">fiksgatami</a>, <a href="https://people.skolelinux.org/pere/blog/tags/open311">open311</a>.</div>
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 205 </ul></li>
 206
 207 <li>2019
 208 <ul>
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 210 <li><a href="https://people.skolelinux.org/pere/blog/archive/2019/01/">January (4)</a></li>
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 229
 230 </ul></li>
 231
 232 <li>2018
 233 <ul>
 234
 235 <li><a href="https://people.skolelinux.org/pere/blog/archive/2018/01/">January (1)</a></li>
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 237 <li><a href="https://people.skolelinux.org/pere/blog/archive/2018/02/">February (5)</a></li>
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 258
 259 <li>2017
 260 <ul>
 261
 262 <li><a href="https://people.skolelinux.org/pere/blog/archive/2017/01/">January (4)</a></li>
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 285
 286 <li>2016
 287 <ul>
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 289 <li><a href="https://people.skolelinux.org/pere/blog/archive/2016/01/">January (3)</a></li>
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 314
 315 <li>2015
 316 <ul>
 317
 318 <li><a href="https://people.skolelinux.org/pere/blog/archive/2015/01/">January (7)</a></li>
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 343
 344 <li>2014
 345 <ul>
 346
 347 <li><a href="https://people.skolelinux.org/pere/blog/archive/2014/01/">January (2)</a></li>
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 349 <li><a href="https://people.skolelinux.org/pere/blog/archive/2014/02/">February (3)</a></li>
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 371 </ul></li>
 372
 373 <li>2013
 374 <ul>
 375
 376 <li><a href="https://people.skolelinux.org/pere/blog/archive/2013/01/">January (11)</a></li>
 377
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 400 </ul></li>
 401
 402 <li>2012
 403 <ul>
 404
 405 <li><a href="https://people.skolelinux.org/pere/blog/archive/2012/01/">January (7)</a></li>
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 429 </ul></li>
 430
 431 <li>2011
 432 <ul>
 433
 434 <li><a href="https://people.skolelinux.org/pere/blog/archive/2011/01/">January (16)</a></li>
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 457
 458 </ul></li>
 459
 460 <li>2010
 461 <ul>
 462
 463 <li><a href="https://people.skolelinux.org/pere/blog/archive/2010/01/">January (2)</a></li>
 464
 465 <li><a href="https://people.skolelinux.org/pere/blog/archive/2010/02/">February (1)</a></li>
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 475 <li><a href="https://people.skolelinux.org/pere/blog/archive/2010/07/">July (12)</a></li>
 476
 477 <li><a href="https://people.skolelinux.org/pere/blog/archive/2010/08/">August (13)</a></li>
 478
 479 <li><a href="https://people.skolelinux.org/pere/blog/archive/2010/09/">September (7)</a></li>
 480
 481 <li><a href="https://people.skolelinux.org/pere/blog/archive/2010/10/">October (9)</a></li>
 482
 483 <li><a href="https://people.skolelinux.org/pere/blog/archive/2010/11/">November (13)</a></li>
 484
 485 <li><a href="https://people.skolelinux.org/pere/blog/archive/2010/12/">December (12)</a></li>
 486
 487 </ul></li>
 488
 489 <li>2009
 490 <ul>
 491
 492 <li><a href="https://people.skolelinux.org/pere/blog/archive/2009/01/">January (8)</a></li>
 493
 494 <li><a href="https://people.skolelinux.org/pere/blog/archive/2009/02/">February (8)</a></li>
 495
 496 <li><a href="https://people.skolelinux.org/pere/blog/archive/2009/03/">March (12)</a></li>
 497
 498 <li><a href="https://people.skolelinux.org/pere/blog/archive/2009/04/">April (10)</a></li>
 499
 500 <li><a href="https://people.skolelinux.org/pere/blog/archive/2009/05/">May (9)</a></li>
 501
 502 <li><a href="https://people.skolelinux.org/pere/blog/archive/2009/06/">June (3)</a></li>
 503
 504 <li><a href="https://people.skolelinux.org/pere/blog/archive/2009/07/">July (4)</a></li>
 505
 506 <li><a href="https://people.skolelinux.org/pere/blog/archive/2009/08/">August (3)</a></li>
 507
 508 <li><a href="https://people.skolelinux.org/pere/blog/archive/2009/09/">September (1)</a></li>
 509
 510 <li><a href="https://people.skolelinux.org/pere/blog/archive/2009/10/">October (2)</a></li>
 511
 512 <li><a href="https://people.skolelinux.org/pere/blog/archive/2009/11/">November (3)</a></li>
 513
 514 <li><a href="https://people.skolelinux.org/pere/blog/archive/2009/12/">December (3)</a></li>
 515
 516 </ul></li>
 517
 518 <li>2008
 519 <ul>
 520
 521 <li><a href="https://people.skolelinux.org/pere/blog/archive/2008/11/">November (5)</a></li>
 522
 523 <li><a href="https://people.skolelinux.org/pere/blog/archive/2008/12/">December (7)</a></li>
 524
 525 </ul></li>
 526
 527 </ul>
 528
 529
 530
 531 <h2>Tags</h2>
 532 <ul>
 533
 534  <li><a href="https://people.skolelinux.org/pere/blog/tags/3d-printer">3d-printer (19)</a></li>
 535
 536  <li><a href="https://people.skolelinux.org/pere/blog/tags/amiga">amiga (1)</a></li>
 537
 538  <li><a href="https://people.skolelinux.org/pere/blog/tags/aros">aros (1)</a></li>
 539
 540  <li><a href="https://people.skolelinux.org/pere/blog/tags/bankid">bankid (4)</a></li>
 541
 542  <li><a href="https://people.skolelinux.org/pere/blog/tags/betalkontant">betalkontant (9)</a></li>
 543
 544  <li><a href="https://people.skolelinux.org/pere/blog/tags/bitcoin">bitcoin (12)</a></li>
 545
 546  <li><a href="https://people.skolelinux.org/pere/blog/tags/bootsystem">bootsystem (17)</a></li>
 547
 548  <li><a href="https://people.skolelinux.org/pere/blog/tags/bsa">bsa (2)</a></li>
 549
 550  <li><a href="https://people.skolelinux.org/pere/blog/tags/chrpath">chrpath (3)</a></li>
 551
 552  <li><a href="https://people.skolelinux.org/pere/blog/tags/debian">debian (197)</a></li>
 553
 554  <li><a href="https://people.skolelinux.org/pere/blog/tags/debian edu">debian edu (159)</a></li>
 555
 556  <li><a href="https://people.skolelinux.org/pere/blog/tags/debian-handbook">debian-handbook (9)</a></li>
 557
 558  <li><a href="https://people.skolelinux.org/pere/blog/tags/digistan">digistan (11)</a></li>
 559
 560  <li><a href="https://people.skolelinux.org/pere/blog/tags/dld">dld (18)</a></li>
 561
 562  <li><a href="https://people.skolelinux.org/pere/blog/tags/docbook">docbook (32)</a></li>
 563
 564  <li><a href="https://people.skolelinux.org/pere/blog/tags/drivstoffpriser">drivstoffpriser (4)</a></li>
 565
 566  <li><a href="https://people.skolelinux.org/pere/blog/tags/english">english (455)</a></li>
 567
 568  <li><a href="https://people.skolelinux.org/pere/blog/tags/fiksgatami">fiksgatami (23)</a></li>
 569
 570  <li><a href="https://people.skolelinux.org/pere/blog/tags/fildeling">fildeling (14)</a></li>
 571
 572  <li><a href="https://people.skolelinux.org/pere/blog/tags/freeculture">freeculture (34)</a></li>
 573
 574  <li><a href="https://people.skolelinux.org/pere/blog/tags/freedombox">freedombox (9)</a></li>
 575
 576  <li><a href="https://people.skolelinux.org/pere/blog/tags/frikanalen">frikanalen (20)</a></li>
 577
 578  <li><a href="https://people.skolelinux.org/pere/blog/tags/h264">h264 (20)</a></li>
 579
 580  <li><a href="https://people.skolelinux.org/pere/blog/tags/intervju">intervju (43)</a></li>
 581
 582  <li><a href="https://people.skolelinux.org/pere/blog/tags/isenkram">isenkram (16)</a></li>
 583
 584  <li><a href="https://people.skolelinux.org/pere/blog/tags/kart">kart (23)</a></li>
 585
 586  <li><a href="https://people.skolelinux.org/pere/blog/tags/kodi">kodi (6)</a></li>
 587
 588  <li><a href="https://people.skolelinux.org/pere/blog/tags/ldap">ldap (9)</a></li>
 589
 590  <li><a href="https://people.skolelinux.org/pere/blog/tags/lego">lego (5)</a></li>
 591
 592  <li><a href="https://people.skolelinux.org/pere/blog/tags/lenker">lenker (8)</a></li>
 593
 594  <li><a href="https://people.skolelinux.org/pere/blog/tags/linuxcnc">linuxcnc (5)</a></li>
 595
 596  <li><a href="https://people.skolelinux.org/pere/blog/tags/lsdvd">lsdvd (2)</a></li>
 597
 598  <li><a href="https://people.skolelinux.org/pere/blog/tags/ltsp">ltsp (1)</a></li>
 599
 600  <li><a href="https://people.skolelinux.org/pere/blog/tags/madewithcc">madewithcc (3)</a></li>
 601
 602  <li><a href="https://people.skolelinux.org/pere/blog/tags/mesh network">mesh network (8)</a></li>
 603
 604  <li><a href="https://people.skolelinux.org/pere/blog/tags/multimedia">multimedia (46)</a></li>
 605
 606  <li><a href="https://people.skolelinux.org/pere/blog/tags/nice free software">nice free software (15)</a></li>
 607
 608  <li><a href="https://people.skolelinux.org/pere/blog/tags/noark5">noark5 (24)</a></li>
 609
 610  <li><a href="https://people.skolelinux.org/pere/blog/tags/norsk">norsk (323)</a></li>
 611
 612  <li><a href="https://people.skolelinux.org/pere/blog/tags/nuug">nuug (198)</a></li>
 613
 614  <li><a href="https://people.skolelinux.org/pere/blog/tags/offentlig innsyn">offentlig innsyn (40)</a></li>
 615
 616  <li><a href="https://people.skolelinux.org/pere/blog/tags/open311">open311 (2)</a></li>
 617
 618  <li><a href="https://people.skolelinux.org/pere/blog/tags/opensnitch">opensnitch (4)</a></li>
 619
 620  <li><a href="https://people.skolelinux.org/pere/blog/tags/opphavsrett">opphavsrett (75)</a></li>
 621
 622  <li><a href="https://people.skolelinux.org/pere/blog/tags/personvern">personvern (114)</a></li>
 623
 624  <li><a href="https://people.skolelinux.org/pere/blog/tags/raid">raid (2)</a></li>
 625
 626  <li><a href="https://people.skolelinux.org/pere/blog/tags/reactos">reactos (1)</a></li>
 627
 628  <li><a href="https://people.skolelinux.org/pere/blog/tags/reprap">reprap (11)</a></li>
 629
 630  <li><a href="https://people.skolelinux.org/pere/blog/tags/rfid">rfid (3)</a></li>
 631
 632  <li><a href="https://people.skolelinux.org/pere/blog/tags/robot">robot (17)</a></li>
 633
 634  <li><a href="https://people.skolelinux.org/pere/blog/tags/rss">rss (1)</a></li>
 635
 636  <li><a href="https://people.skolelinux.org/pere/blog/tags/ruter">ruter (7)</a></li>
 637
 638  <li><a href="https://people.skolelinux.org/pere/blog/tags/scraperwiki">scraperwiki (2)</a></li>
 639
 640  <li><a href="https://people.skolelinux.org/pere/blog/tags/sikkerhet">sikkerhet (60)</a></li>
 641
 642  <li><a href="https://people.skolelinux.org/pere/blog/tags/sitesummary">sitesummary (4)</a></li>
 643
 644  <li><a href="https://people.skolelinux.org/pere/blog/tags/skepsis">skepsis (5)</a></li>
 645
 646  <li><a href="https://people.skolelinux.org/pere/blog/tags/standard">standard (75)</a></li>
 647
 648  <li><a href="https://people.skolelinux.org/pere/blog/tags/stavekontroll">stavekontroll (7)</a></li>
 649
 650  <li><a href="https://people.skolelinux.org/pere/blog/tags/stortinget">stortinget (14)</a></li>
 651
 652  <li><a href="https://people.skolelinux.org/pere/blog/tags/surveillance">surveillance (65)</a></li>
 653
 654  <li><a href="https://people.skolelinux.org/pere/blog/tags/sysadmin">sysadmin (5)</a></li>
 655
 656  <li><a href="https://people.skolelinux.org/pere/blog/tags/usenix">usenix (2)</a></li>
 657
 658  <li><a href="https://people.skolelinux.org/pere/blog/tags/valg">valg (9)</a></li>
 659
 660  <li><a href="https://people.skolelinux.org/pere/blog/tags/verkidetfri">verkidetfri (21)</a></li>
 661
 662  <li><a href="https://people.skolelinux.org/pere/blog/tags/video">video (80)</a></li>
 663
 664  <li><a href="https://people.skolelinux.org/pere/blog/tags/vitenskap">vitenskap (4)</a></li>
 665
 666  <li><a href="https://people.skolelinux.org/pere/blog/tags/web">web (42)</a></li>
 667
 668 </ul>
 669
 670
 671     </div>
 672     <p style="text-align: right">
 673  Created by <a href="http://steve.org.uk/Software/chronicle">Chronicle v4.6</a>
 674 </p>
 675
 676   </body>
 677 </html>