A few years ago I wrote +how +to extract support status for your Dell and HP servers. Recently +I have learned from colleges here at the +University of Oslo that Dell have +made this even easier, by providing a SOAP based web service. Given +the service tag, one can now query the Dell servers and get machine +readable information about the support status. This perl code +demonstrate how to do it:
+ +
+use strict;
+use warnings;
+use SOAP::Lite;
+use Data::Dumper;
+my $GUID = '11111111-1111-1111-1111-111111111111';
+my $App = 'test';
+my $servicetag = $ARGV[0] or die "Please supply a servicetag. $!\n";
+my ($deal, $latest, @dates);
+my $s = SOAP::Lite
+ -> uri('http://support.dell.com/WebServices/')
+ -> on_action( sub { join '', @_ } )
+ -> proxy('http://xserv.dell.com/services/assetservice.asmx')
+ ;
+my $a = $s->GetAssetInformation(
+ SOAP::Data->name('guid')->value($GUID)->type(''),
+ SOAP::Data->name('applicationName')->value($App)->type(''),
+ SOAP::Data->name('serviceTags')->value($servicetag)->type(''),
+);
+print Dumper($a -> result) ;
+
+
+The output can look like this:
+ +
+$VAR1 = {
+ 'Asset' => {
+ 'Entitlements' => {
+ 'EntitlementData' => [
+ {
+ 'EntitlementType' => 'Expired',
+ 'EndDate' => '2009-07-29T00:00:00',
+ 'Provider' => '',
+ 'StartDate' => '2006-07-29T00:00:00',
+ 'DaysLeft' => '0'
+ },
+ {
+ 'EntitlementType' => 'Expired',
+ 'EndDate' => '2009-07-29T00:00:00',
+ 'Provider' => '',
+ 'StartDate' => '2006-07-29T00:00:00',
+ 'DaysLeft' => '0'
+ },
+ {
+ 'EntitlementType' => 'Expired',
+ 'EndDate' => '2007-07-29T00:00:00',
+ 'Provider' => '',
+ 'StartDate' => '2006-07-29T00:00:00',
+ 'DaysLeft' => '0'
+ }
+ ]
+ },
+ 'AssetHeaderData' => {
+ 'SystemModel' => 'GX620',
+ 'ServiceTag' => '8DSGD2J',
+ 'SystemShipDate' => '2006-07-29T19:00:00-05:00',
+ 'Buid' => '2323',
+ 'Region' => 'Europe',
+ 'SystemID' => 'PLX_GX620',
+ 'SystemType' => 'OptiPlex'
+ }
+ }
+ };
+
+
+I have not been able to find any documentation from Dell about this +service outside the +inline +documentation, and according to +one +comment it can have stability issues, but it is a lot better than +scraping HTML pages. :)
+ +Wonder if HP and other server vendors have a similar service. If +you know of one, drop me an email. :)
+ +