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[homepage.git] / blog / data / 2012-07-03-fiksgatami-zimbra.txt

diff --git a/blog/data/2012-07-03-fiksgatami-zimbra.txt b/blog/data/2012-07-03-fiksgatami-zimbra.txt
index 116543ddcd7efc78a515cc024762df03e0ae8f72..a3da0d8aad1d653560de194a2abed27fa5846fd2 100644 (file)
--- a/blog/data/2012-07-03-fiksgatami-zimbra.txt
+++ b/blog/data/2012-07-03-fiksgatami-zimbra.txt
@@ -2,33 +2,36 @@ Title: Can Zimbra be told to send autoreplies to the From: address?
 Tags: english, nuug, fiksgatami
 Date: 2012-07-03 23:30
 
-<p>In the NUUG <ahref="http://www.fiksgatami.no/">FiksGataMi</a>
+<p>In the NUUG <a href="http://www.fiksgatami.no/">FiksGataMi</a>
 project (Norwegian version of
-<ahref="http://www.fixmystreet.com/">FixMyStreet</a> from
-<ahref="http://www.mysociety.org/">mySociety</a>), we have discovered
-a problem with the municipalities using <ahref="http://www.zimbra.com/
-">Zimbra</a>.  When FiksGataMi send a problem report to the
-government, the from: address is set to the address of the person
-reporting the problem, while envelope sender is set to the FiksGataM
-contact address.  The intention is to make sure the municipality send
-any replies to the person reporting the problem, while any email
-delivery problems are sent to us in NUUG.  This work well in most
-cases, but not for Karmøy municipality using Zimbra.  Karmøy is using
-the vacation message function in Zimbra to send an automatic reply to
-report that the message has been received, and this message is sent to
-the envelope sender and not the address in the From: header.</p>
+<a href="http://www.fixmystreet.com/">FixMyStreet</a> from
+<a href="http://www.mysociety.org/">mySociety</a>), we have discovered
+a problem with the municipalities using
+<a href="http://www.zimbra.com/">Zimbra</a>.  When FiksGataMi send a
+problem report to the government, the email From: address is set to
+the address of the person reporting the problem, while envelope sender
+is set to the FiksGataMi contact address.  The intention is to make
+sure the municipality send any replies to the person reporting the
+problem, while any email delivery problems are sent to us in NUUG.
+This work well in most cases, but not for Karmøy municipality using
+Zimbra.  Karmøy is using the vacation message function in Zimbra to
+send an automatic reply to report that the message has been received,
+and this message is sent to the envelope sender and not the address in
+the From: header.</p>
 
-<p>This causes the automatic message to go to NUUGs request-tracker
-instance instead of to the person reporting the problem.  We can not
-really change the envelope sender address, as this would make it
-impossible for us to discover when there are problems with the MTAs
-receiving problem reports.  We have been in contact with the people at
-Karmøy municipality, and they are willing to adjust Zimbra if
-something can be changed there to get a better behaviour.</p>
+<p>This causes the automatic message from Karmøy to go to NUUGs
+request-tracker instance instead of to the person reporting the
+problem.  We can not really change the envelope sender address, as
+this would make it impossible for us to discover when there are
+problems with the MTAs receiving problem reports.  We have been in
+contact with the people at Karmøy municipality, and they are willing
+to adjust Zimbra if something can be changed there to get a better
+behaviour.</p>
 
 <p>The default behaviour of Zimbra is as far as I can tell according
 to the specification in RFC 3834, which recommend that vacation
 messages are sent to the envelope sender and not to the From: address.
 But I wonder if it is possible to adjust or configure Zimbra to behave
-differently.  Anyone know?  Please let us know at fiksgatami (at)
-nuug.no.</p>
+differently.  Anyone know?  Please let us know at
+<a href="http://lists.nuug.no/mailman/listinfo/fiksgatami">fiksgatami
+(at) nuug.no</a>.</p>